hotel for couple

16 Best pet friendly hotels in Shively, KY (2022)

pet friendly hotels in Shively, KY

1. Tru by Hilton Louisville Airport (2-star hotel)

About this hotel

A 9-minute walk from Kentucky Exposition Center, this trendy airport hotel is a 14-minute walk from Kentucky Kingdom theme park and 1 mile from Louisville International Airport.Bright, relaxed rooms with wood floors offer free Wi-Fi, flat-screen TVs and minifridges.Complimentary amenities include parking, an airport shuttle, and a breakfast buffet served in a contemporary lobby lounge that has murals and a billiards table. There’s also a gym and a laid-back communal work space.

Things You Need to Know

  • The rooms have minibars and TVs
  • 3 min drive to Storm Chaser
  • Some guests disliked the beds
  • 15 min drive to Louisville International Airport
  • Guests liked the friendly service
  • Guests mentioned “Billiard table” 10 times
  • Guests mentioned “Soap” 12 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Michelle Markwart

Tru by Hilton is by far my favorite of the “budget” hotelsThe whole building is clean and modern Lots of wonderful amenities including coffee in the lobby 24/7 and a longer-than-normal continental breakfast

The room was clean, modern, had tons of storage, plenty of towels, and we LOVED the provided toiletriesCheck in starts at 3pm and their standard check out is 12pm!I was supposed to arrive late at night, so I called ahead to get checked in before arrival We got delayed by weather and construction, and didn’t get there until 5am The front desk attendant (I did not catch his name, unfortunately) was the same person who answered my call at 10pm and checked me in He was very helpful and even offered us a late check out despite the fact that they had a large turnover that dayOverall we were thrilled by our stay at the Tru by Hilton at Louisville Airport We will be making an effort to stay at Tru in the future and at this specific location on our next trip through Kentucky!


This location is decent, but it’s not as great as other Tru locations we have stayed atThe room’s quality and quality of service wasn’t as great as others we’ve had in the chainThere were no extra pillows available when requested

The room was clean and the check in/out process was easy enoughWe’d probably try a different Hilton in the area next time

Daniel Duran

I had an incredible time here as it was only for a night while we were heading down on our road trip with my girlfriend! We really enjoyed our room as it was quiet, clean and pretty stylish! The breakfast was amazing and the staff were great! I definitely enjoy any type of Hilton hotels as they normally have high quality hotels! I recommend it when staying in Louisville!

2. Comfort Inn (2-star hotel)

  • Address: 4444 Dixie Hwy, Louisville, KY 40216
  • Phone: (502) 915-2029
  • Ratings: 4.0 (580 reviews) Very good
  • Website : Comfort Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Roadside hotel with an indoor heated pool, hot tub & sauna, plus free WiFi & hot breakfast.

About this hotel

Alongside Route 60 and 2 blocks from the Louisville Memorial Gardens, this 3-story hotel is 4.9 miles from the University of Louisville and 4.4 miles from Six Flags Kentucky.The modest rooms feature free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers, minifridges and microwaves. Some rooms have whirlpool tubs. Suites add separate living spaces and pull-out sofas.A complimentary hot breakfast is provided, and guests get free access to computers in the business center. There’s an indoor heated pool and a hot tub. Other amenities include a sauna and an exercise room.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Iroquois Park
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • The hotel has a sauna

Feedback From Real Customers

Marilyn Wolford

The desk staff was super friendly and attentive to detailed requests The room was clean The bed was comfortable

I thought the lighting in the room was a bit dark, but that’s ok The little bit of computer work that I needed to do was by the desk light that was adjustable The continental breakfast was “eh” One morning the biscuits and sausages were obviously leftover and re-warmed from the previous day But when I came back about an hour later, the food was fresh One day they had this Frankenstein “bacon” Maybe it was turkey bacon or plant-based Regardless, I think they should have labeled it But that was a small matter I thought the price was a bit inflated, however, we were there during Easter weekend and the week before Derby festivities That may have accounted for the inflated price Overall, my hubby and I were pleased with the stay and intend to return this summer


I give this hotel a poor rating this time, not because of it’s clean room, it’s friendly staff, nor it’s convenient location But it was because of an annoying flashing light in the middle of our room that Resembled a police officer’s car! When I called to complain about 3 AM the first night, he said maintenance will take care of it later that morning Well that didn’t happen and neither of us got good sleep, and both of us were very tired and irritable the whole 6 Hour Drive home! While we love the location, we may have to change hotels on next visit

It would’ve been so nice to get a call or reimbursement of some type, but it never came


I’ve been staying at hotels across Kentucky, Ohio and Indiana for over a year, and I have to say, this one has the absolute worst customer service The lady on the phone was rude and hung on on me before we were done with the reservation Aside from a clean room, this is the most important aspect of a hotel

Hire better customer service

3. Comfort Suites Airport (3-star hotel)

About this hotel

In a redbrick building off I-65, this straightforward hotel is 4 miles from both Louisville International Airport and Kentucky Kingdom amusement park, and 5 miles from Louisville Zoo.Warm suites with conservative decor offer Wi-Fi and TVs, as well as coffeemakers, minifridges and microwaves. All have pull-out sofas, while upgraded suites add whirlpool tubs.There’s an indoor pool, a fitness room and a business center, in addition to a guest laundry, and a cozy lobby lounge with a fireplace. Parking and an airport shuttle are available, as is hot breakfast served in a relaxed dining room.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Storm Chaser
  • 13 min drive to Louisville International Airport
  • Guests praised the friendly service, which has a concierge
  • The fitness center has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers


Adequate for an Affordable StayRooms were clean and well equipped with dated furniture that was functional There was ample storage and room to be comfortable Common areas needed attention especially the buildings grounds, weeds everywhere with a dead tree right outside the front entrance (first impression)

Overall if you’re looking for a quiet, average place to stay at a good price point with no frills this will work for you If traveling through I’d stay again but would not use this hotel for a long-term stay

Brandi Scott

Located off Fern valley road quiet hotel away from the interstate Rooms are very clean that front desk was very helpful during my entire stay Breakfast is Continental and good assortment of items They also have meeting rooms and swimming pool

I would suggest this hotel to anyone looking to stay somewhere economical as well as comfortable

Susan Lanham

I stayed on the 13th its now the 23rd and I’m still waiting on my deposit Uuuggghhh My husband and I travel often and I have never experienced anything like this They say 100% should be returned and they returned half and no one knows why

They tell me they are still working on it and tell me to have a nice day How, when there has been no kind of compensation for their mistake It was a nice place but unless something changes we will go elsewhere next time

4. Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel among downtown offices is a 4-minute walk from the Kentucky Science Center hands-on science museum and an 8-minute walk from the Kentucky International Convention Center. It’s 8 miles from Louisville Muhammad Ali International Airport.Streamlined, modern rooms feature free Wi-Fi, microwaves and minifridges, plus flat-screen TVs and, tea and coffeemakers. Suites add sitting areas with pull-out sofas.A breakfast buffet is complimentary. Other amenities include a fitness center, a business center and coin-operated laundry facilities. Parking is available (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Walking distance to the Louisville Slugger Museum & Factory and the Kentucky Science Center
  • Guests praised the friendly service

Feedback From Real Customers

Emily Paul

A very nice hotel with plenty of rooms that are well kept The staff were all friendly and helpful, they answer the phone promptly and check in was easy We had a wonderful stay here for derby weekend and would absolutely stay again

we had three rooms and each one was clean The lobby is beautiful, and the hotel was easy to locate and is close to the lovely downtown area of Louisville

Jill & Greyson Kohrs

Was very pleased with the price and quality of this hotel Very clean and modern Staff was over the top amazing! Lamont took great pride and care in preparing the breakfast and keeping the cafe spotless even when it was busy

Give this man a raise! He’s amazing! If he can impress that upon me his dedication and care in 10 min You have someone special on your hands

Kristi U

Great location within walking distance of so many attractions The hotel is clean and the atmosphere is quite peaceful Our room was very clean and pretty spacious

Included a king bed, couch, refrigerator, microwave, and nice size shower The bed was incredibly comfy!The breakfast needs some help There was a good variety including bread, bagels, pancakes, eggs, potatoes, and sausage The eggs were not hot, the sausage patties were not cooked done, the sausage links were overcooked and greasy Good juice variety and there were a couple different Greek yogurt flavorsI will return, yet I will probably skip the breakfast

5. Courtyard by Marriott Louisville Airport (3-star hotel)

About this hotel

This modern hotel is 1.2 miles from Louisville International Airport and 2.5 miles from Churchill Downs.The contemporary rooms offer free WiFi, desks, coffeemakers and flat-screen TVs with premium cable channels. Suites add separate living areas, minifridges and microwaves.Social spaces include a living room-style lobby. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free parking and an airport shuttle.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 3 min drive to Storm Chaser
  • 15 min drive to Louisville International Airport
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers


We stayed for a short weekend and checked in late Friday night The staff on third shift were really nice and very friendly We were a little concerned with the closeness to the airport, but I think we heard a plane once

We even commented on how we hadn’t noticed any Housekeeping is great as the room was very clean I sani wipe everything when I get to a hotel room and there was never any residual dirt The room is spacious, modern and comfortable Oddly enough the bathroom and vanity area didn’t match the rest of the decor and looked dated, but still clean and comfortable At checkout the assistant manager even went above and beyond to help me get information about the headboard pillows they use because my husband really liked them The only downside is the pool is very small Like downtown Chicago hotel small

Bridget s

Front lobby, halls, elevators and room were clean and updated Bed was comfy, hotel was quiet at night We were on the front side of the side near the road, traffic did not bother me while I slept

I was not pleased about the extra charge they add to your card without letting you know The charge does go back within 24-48 hours after check outWas not there long enough to enjoy any of the amenities, but the pool looked nice from the hallwayOverall, nice hotel, fair price and would stay there again next time we’re in Louisville

Henry Jackson

Clean hotel Checkin was effortless, and the room was better than I expected I loved the big mounted TV that was easy to watch from the bed and from the couch

My room was spacious and clean, and had an excellent view of Kentucky Kingdom (which was closed unfortunately), and incoming planes landing at the airport, which is only minutes away via the hotel shuttle, which was also clean and nice I’d definitely stay here again

6. SpringHill Suites by Marriott Louisville Airport (3-star hotel)

About this hotel

A mile from Louisville International Airport, this modern all-suite hotel off I-264 is also 2 miles from the Kentucky Exposition Center and 3 miles from Churchill Downs.Casual suites offer free Wi-Fi and flat-screen TVs, plus coffeemakers, minifridges, microwaves and wet bars. All have living areas with sofabeds.Freebies include a hot breakfast buffet, parking and an airport shuttle. There’s also an indoor pool and a fitness room, in addition to a business center, a convenience store and guest laundry facilities.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 6 min drive to Lightning Run
  • 16 min drive to Louisville International Airport
  • Guests praised the friendly service

Feedback From Real Customers

Jaimelyn Mulimbiyi

This was a nice hotel Very clean The staff was cordial

The breakfast was disappointing There needs to be vegan options There was packaged oatmeal with brown sugar already in it and then there were extra toppingswhy? Please, get a bulk container with a dispenser attached and fill it with some whole grain rolled oats Keep the toppings there and we’re good! You’ll save a ton of money just by making this one change

Mike Ross

Stayed 2 nights in mid May The room refrigerator didn’t work and was not fixed or swapped out during our stay A bucket of ice was a decent substitute

The full breakfast lacked bacon Only sausage and eggs plus the other continental type items The room was nice Clean Kids liked the indoor pool Excellent location for the Exhibition Center Staff was friendly I would stay again if ever in Louisville

Hank Fuller

Nice facility Located near airport Earplugs were provided

But we didn’t experience any noise issuesComplimentary hot breakfast was good except for the “hot” part The eggs and sausage were at room temperature Hot food needs to be maintained at a temp over 140⁰F to prevent bacteria growth This needs to be corrected

7. Four Points by Sheraton Louisville Airport (3-star hotel)

About this hotel

A mile from Louisville Muhammad Ali International Airport, this modern hotel is also less than 10 minutes’ walk from Kentucky Exposition Center and Kentucky Kingdom & Hurricane Bay amusement park.Refined rooms provide Wi-Fi, TVs and minifridges. Suites add separate living areas and sofabeds.Amenities include an airport shuttle and parking, plus a business center. There’s also a restaurant with a bar, as well as a fitness center and an indoor heated pool.

Things You Need to Know

  • Walking distance to Storm Chaser and Kentucky Kingdom & Hurricane Bay
  • Some guests complained about the kitchenettes
  • Some guests disliked the bathrooms
  • 15 min drive to Louisville International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 18 times
  • Guests praised the bar

Feedback From Real Customers

Kathy Noonan

This was probably the best hotel I have ever stayed in All of the staff was super friendly and helpful I dealt mostly with Stephanie and a man whose name I regret not asking

He wore a cowboy hat Both were super nice and very professional The hotel smells absolutely wonderful Not just the lobby, but the halls and the rooms always smelled nice They have a decent selection of snacks, drinks, and adult beverages for purchase, but they also have a bar/restaurant I had a glass of pretty amazing Cabernet for only $9 a glass No continental breakfast It was $10 per person, but all you could eat and decent We ate in the restaurant for dinner Menu was limited, but prices were good I knew we chose a good hotel when we walked into the lobby and all the airline pilots and flight attendants we’re waiting to be shuttled back to the airport I would absolutely stay here again

Maggie P.

Rented a night here for some privacy with my partner cause the traffic at my house was ongoing due to a little renovation I rented the king suite so there was a dividing wall between the bedroom and living room which was nice however the furnishings were so old and outdated it was definitely not worth $130 that I paid for to stay Upon arrival I noticed that the light switch to the living room was broken so I had to use lamps to brighten up the space

Already I begun having regrets about getting this room because the tv was so old the video quality was poor even on cable & the bathroom was not thoroughly cleaned like I expected it to be cause there was an accumulation of dirt in the corners & a long red hair on the floor Also how could I forget about the bed? the bed was so stiff that I did not get a good night’s sleep at all & I don’t know how thin the walls were but I could hear people talking late into the night so I’m pretty sure that they could hear us too And the complimentary breakfast is a total joke I was told breakfast would begin around 7:30 AM so when I inquired them about it the next morning I was told it was not a full breakfast per se but simply snacks like granola bars & water Therefore after my experience with this hotel, I know I can find better places to stay for the money I paid for at this establishment & until they better improve their amenities I will not look back

Jasmin B

Room was spacious and clean Very quiet, barely knew anyone else was occupying the surrounding rooms The decor is pretty nice as well

They have a bar and restaurant Also have a small area offering drinks, quick frozen meal options and small toiletries for additional $ Last but not least the area of the hotel doesn’t have much going on, however you’re walking distance from a BP gas station, cracker barrel, burger King and Arby’s whenever you’re hungry

8. SureStay Plus by Best Western Louisville Airport Expo (3-star hotel)

About this hotel

Off of the intersection of I-264 and I-65, this laid-back hotel is 2 miles from the Kentucky Kingdom amusement park and 3 miles from Churchill Downs, home of the Kentucky Derby.Casual rooms, some with sofabeds, feature free Wi-Fi, flat-screen TVs and wet bars, as well as minifridges, coffeemakers and microwaves.Parking is complimentary, as is a breakfast buffet served in a modest dining area. There’s also a gym and a seasonal outdoor pool, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to Storm Chaser
  • 12 min drive to Louisville International Airport
  • Guests mentioned the service is friendly
  • Guests mentioned pools 11 times
  • Guests praised the breakfast

Feedback From Real Customers

Adrienne Jones

Desk staff was extremely courteousFacility location is great for the Expo Center!Limited WiFi in our third floor roomCounters clean

Floors swept Fridge clean inside Good AC Window also opened Nice TV Front desk staffed whenever we were in the lobbyDid not hear the planes at the airportSheets clean, but had multiple visible stains Accumulated dirt and grime in corners of bathroom and in cabinetry/closer Back security door isn’t consistently closed by guests despite sign requesting it be closedNot sure if I was informed in advance about 100 security deposit when I booked the room I was surprised by it at check-in, but I might have missed it in reservation detailsWill probably stay further out from the Expo Center next visit at another brand hotel because the price was high for the room quality This is a great location if you must be close and the people are great

Ebony Burks

I booked 2 rooms days for May 26-29 before my arrival I also called twice to let staff know that I would be arriving around 2am Friday morning I was driving from South Carolina

I was advised that everything will be fine upon my arrival I get to the property and was greeted unpleasant just to be told that they only had one of my rooms available We arrived around 1:40 am Friday morning so I was confused on why both of my rooms weren’t available I asked multiple times how and why did this happen I offered to go get my phone out of the car to show the front desk attendant my booking confirmation Initially I was told I don’t need to get my phone because they had no extra rooms to accommodate me and my other guest( I had a total of 3 people including myself) I asked if I could speak with a manager to sort this out I was told I could at 9am Then I was told I could go get my phone to show my confirmation But to no avail! Because the attendant calls the manger I assume and tells them I do have a confirmation for two rooms So she offers me a room for only one night After she ends the call and my mother and I are discussing amongst ourselves we will still have to figure out what we were going to do about the extra nights we needed the front desk attendant continues to yell and disrespect me and “says that’s what you get for booking online” I can’t magically make a room appear ” Not once was I rude until she decided she wanted to yell and curse at me The police were called on my mother and I all because I wanted an explanation My mother never had a conversation with the attendant yet when she called the police she stated that we both were aggressive and wanted us removed from her property We weren’t the aggressors She was And to conduct that type of behavior towards someone in your work establishment is unacceptable and very unprofessional Thank you for the example of how SureStay by Best Western in Louisville Ky treats certain customers!! I only gave 1 star because I could post without leaving a rating


Overall great stay We stayed in the king suite and it was clean The breakfast was a good spread

The reason for a 4 star is because the sofa bed mattress had some red stains and was not nice to see so the couple ended up sleep on just the couch and the floor Close to the Kentucky Derby, like a 10 min drive and if absolutely needed an hour walk

9. TownePlace Suites by Marriott Louisville Airport (2-star hotel)

About this hotel

Off I-65 Highway, this laid-back all-suite hotel is 4 miles from Louisville International Airport, 5 miles from Louisville Zoo and 6 miles from Kentucky Derby Museum.The polished suites feature free Wi-Fi, smart TVs, sitting areas and kitchens with fridges, microwaves, cooktops, ovens, tea and coffeemakers and dishwashers. Upgraded suites add living rooms.Airport shuttles and breakfast served in the dining room are complimentary. Other amenities include a BBQ area, a gym and an indoor pool. There are also coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 9 min drive to Storm Chaser
  • 14 min drive to Louisville International Airport
  • Guests praised the service
  • The fitness center has free weights and elliptical machines
  • The hotel has a boutique store
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Bradley Sauser

We called ahead and made our reservations and was told they had a pool and breakfast at 0630 once we arrived and check in we went and ate We returned and went to use the pool to find a note on the door that said out of order

Went to the front desk and was told no its open Told the person in charge about the note and she said the maintenance guy does that let me call him and I will find out She then told us that the pool was closed because the maintenance guy didn’t test the water and wasn’t going to come in and test it So no pool even thought that was one of the primary reasons we booked the room In the morning when we got up for breakfast there was no breakfast No one came in that was supposed to work and make the breakfast or get the pre made food out after waiting an hour then someone showed up and started to make the food but we could not wait anymore we had to get one the road I stopped at the front desk and asked about our bill since the accommodations that we paid for we never received I was told by the person at the front desk that there wasn’t anything they could do about it Then the maintenance guy came up to me and told me that the pool wasn’t open yesterday because he had adjusted the chemical level in the pool yesterday and he didn’t test it before he left I asked again if they would adjust the bill since we could not use the pool and there still wasn’t a breakfast and was told they could not help me I would never stay at this hotel again!!!!!!! I have stayed in this type of hotel before and was very happy but this one needs some new staff that knows who the customer is and that they work for the customer!

Jessica Plizga

Checked in to a filthy room Had to wash the floors because there was so much grit/dirt on the floor Not a very old building but the doors are not straight

I could see right through clearly Kitchen utensils were dirty – had to clean before I used anything Staff was unfriendly for the most part Had a few really nice cleaning staff and desk staff but for the most part, a very unfriendly experience

Selina Quick

PROS: The room was clean and staff was friendly The room had a kitchenette with full sized fridge, microwave, coffee machine, 2 burner cooktop, and a mini dishwasher Staff was great when we requested extra blankets and the mini store was well stocked

The desk worker, Caleb, went above and beyond to make sure my partner and I made it to the airport on timeCONS: The hotel is in the airport flight path so you will hear planes flying overhead throughout the night I’m a heavy sleeper so it wasn’t an issue for me, but may be for others The bathroom had a walk-in shower with support handles, but there is a 2 inch lip to the shower floor so you do have to step up and over it to get into the shower This may pose a challenge for those with limited mobility I’m not sure if their handicapped accessible rooms have different showers, but I would double check if this is a concern of yours

10. Holiday Inn Louisville Airport – Fair/Expo, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is set 1.1 miles from the Kentucky Exposition Center and 1.3 miles from Louisville International Airport and 1.6 miles from Churchill Downs.The warm, classic rooms feature free Wi-Fi, and flat-screen TVs with premium channels, plus microwaves, minifridges and coffeemakers.Parking and an airport shuttle are free. Other amenities include a casual restaurant, a lobby cocktail bar and a convenience store, as well as an indoor pool and a 24-hour gym. There’s also a coin-operated laundry and a business center.

Things You Need to Know

  • 10 min walk to Storm Chaser
  • 15 min drive to Louisville International Airport
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests liked the lobby bar

Feedback From Real Customers

Tonya Spears

Alyssa and Alyssa were at the desk to greet us upon arrival They informed us of the dining room and bar hours They gave us information about the pool and gym

Both were very friendly and welcomingAfter checking in, we went down to the dining room We had delicious meals and cocktails Tiffanie was awesome! I took her recommendation and ordered the Chicken Alfredo She didn’t steer me wrong! We continued to eat there for our entire stayEveryone throughout our stay was wonderful The rooms were clean, beds were perfect and the location couldn’t have been betterWe had an encounter with a gentleman at the front desk on our second night We didn’t get his name but he was very friendly as wellWe will definitely be back

11. Moxy Louisville Downtown (4-star hotel)

About this hotel

Featuring views of the Ohio River, this trendy downtown hotel amid restaurants is a 12-minute walk from Waterfront Park, a minute on foot from a bus stop and 1 mile from the Frazier History Museum.Modern rooms, some with river views, feature pegged walls, flat-screen TVs and free Wi-Fi.There’s a casual Mexican restaurant, an industrial-chic bar and a 24-hour gym, as well as a game room. Pets are welcome.

Things You Need to Know

  • Walking distance to Evan Williams Bourbon Experience and Angel’s Envy Distillery
  • Guests mentioned the rooms are clean but small
  • Guests liked the friendly service
  • Guests mentioned “tacos” 28 times
  • Guests mentioned lobbies 29 times
  • Guests praised the nightlife

Feedback From Real Customers

caitlin catellier

From the easy and quick check in, to their standard 12pm check out time, Moxy was amazing! The first floor has everything you’d need, games, a fireplace, a gorgeous bar with fantastic drinks, and cute little taco place attached!! There’s also a clean fitness area, and a little snack/drink shop The entire hotel was clean, and felt fresh! The room was cozy, it had a great view, and walk in shower The staff were all friendly as well! 10/10 would stay here next time I’m in town!

Taylor Wisler

For me the place is 5 stars, but it comes with a couple asterisks Do you like the idea of having the check in desk being at the middle of a bar? Do you like the idea of bare concrete ceilings and funky decor (think a picture of two guys in horse masks playing ukuleles)? Do you like the restaurant option being a place called “Zombie Taco?” Do you like the idea of the elevators having walls that are chalkboards to draw on? If so, you’re going to love this place If you want a more “traditional” hotel experience this place will feel too wild for you

All that being said, it’s not like this place is odd enough to be uncomfortable, it’s just that they’re trying to be creative and unique The location is good, the rooms were comfortable and quiet (concrete floors and ceilings are not the best aesthetically in my opinion, but they do provide good sound insulation) and the service was friendly Honestly a great place, assuming you’re ok with the funky kind of atmosphere they’re going for

Brandt Callahan

The Moxy will be our Go-to whenever we stay in Louisville The staff is incredible and so kind Justin, the bartender, is cool

The vibe here is simply awesome Had we not just had dinner, we would have eaten at the zombie taco kitchen they have Heard their food is really good We will give that a try on our next visit And another plus is that it is walking distance to all things downtown

12. Hampton Inn Louisville-Airport (3-star hotel)

About this hotel

A 3-minute drive from Louisville International Airport, this modern hotel is an 8-minute walk from the Kentucky Exposition Center.Flat-screen TVs, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds.There’s an outdoor pool and a fitness center in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include paid laundry service, complimentary airport shuttle service and free parking. A 24/7 business center and a meeting room for up to 25 people are also offered.

Things You Need to Know

  • 15 min walk to Lightning Run
  • 15 min drive to Louisville International Airport
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

William Lee

The receptionist was excellent in making us feel welcome an accommodating They will go out of their way to help and extend our stay One encounter was 3/5/22 when I was in a rush to officiate Volleyball at the Louisville Expo center and left my winter jacket at the hotel, not realizing that I left it behind in the hotel

(Rushing) to get to my match The hotel CEO was contacted and she came to my rescue along with the receptionist at night on the 3/5 They were a God sent in every way Thank you so very MUCH !!!!! God bless you both

13. Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel (3-star hotel)

About this hotel

Off I-264, this modern hotel is 1 mile from Louisville International Airport and 2 miles from Churchill Downs.The chic rooms come with flat-screen TVs, desks and sitting areas. Wi-Fi is free, and upgraded rooms feature separate living areas with sofas and dining tables.There’s an upscale restaurant and a bar with a terrace. Other amenities include a fitness room, and an indoor/outdoor pool, plus a business center. Parking is complimentary, and there’s an airport shuttle (fee).

Things You Need to Know

  • 11 min walk to Lightning Run
  • Some guests complained about the air conditioning and the kitchenettes
  • Guests mentioned the bathrooms are unclean
  • One of the few hotels in the area with room service
  • Guests liked the upscale restaurant
  • Guests mentioned microwaves 61 times
  • Guests praised the fitness center

Feedback From Real Customers

Lesley Kestler

We stayed the weekend to attend the Farm and Machinery ShowThe rooms were marked way up, which is understandable, if the rooms were clean and we could have actually slept Saturday night Walking into the room, you could see that little effort was made in cleaning the room

When I walked into the bathroom, the floor was sticky The bathtub was dirty, and there was fresh caulking on the bathtub that was still tacky feeling I laid hand towels on the sink because when I lifted the tray of coffee items up, it was wet and dirty under it as well as under the mirror The vent for the air conditioner was half off, so if someone had a small child in that room, they could very easily get hurt The beds were comfortable, but the bedding had stains on it Also, there was a queen sized fitted sheet on a king size bed and it kept coming off We dealt with it, knowing how busy the hotel was On Saturday night, we arrived back at the hotel and we had no fresh linens and could tell housekeeping had not been there We went to the front desk and asked for linens We were told that you have to request housekeeping I understand the concept, but I would suggest to let guests know this upon check in Walking back to our room, there was a group by the elevator drinking and being very loud Not long after we got back to our room there were people yelling and screaming at each other, wanting to fightThis went on for about 45 minutes At that point I was concerned for my safety and could not go to sleep After that situation was over, there were people yelling in the halls until almost 3am I am unsure of why others were not removed from the property for being drunk, and out in the halls disrupting those trying to sleep I got maybe 3 hours of sleep and we went to have breakfast, which is very good Our waitress was one of the best My husband went to check out and told the front desk of the situation and got a very insincere apology We paid over 600 for two nights there and I will not do that ever again

Emily Kidd

I don’t normally leave reviews, but my experience here was terrible We came for the Farm Machinery Show, which from what I understand is one of the largest events Louisville holds each year We were told that every year prior, the hotel offered a shuttle to the convention center

Apparently they don’t do that anymore & they were pretty rude about letting us know that upon arrival (we had to ask first) The chair in our room had holes in the fabric The room itself wasn’t the cleanest Housekeeping is apparently only available upon request now (another thing we had to find out for ourselves) When we did request more towels and coffee pods, we received 2 towels, no coffee pods When we voiced our concerns to the front desk staff about this & more, she told us our room would be half price upon checkout When we checked out about an hour later, she changed her tune and only one night was charged at half price (half price still being over $150 for the night) I understand that Covid has been hard on everyone, but we weren’t shown any hospitality here from those in the ‘hospitality’ industry Next year, we’ll choose one of the many other nearby hotels who did offer things like a shuttle The Hilton or the Hampton are just two of many other hotel shuttles we saw all weekend at the expo center If you’re booking for the NFMS & are expecting a similar stay to previous shows, I’d say book elsewhere

J. Lamar H.

A great place to stay you are less than 3 minutes from the airport Really good spot a nice quick overnight to get a good night’s sleep so you don’t have to fight the traffic in the morning You’re able to leave your car at the hotel take the shuttle and then come back and pick your car up and go

Internet could be better and I will say this hotel is very active so if you want a good night’s sleep talk to the front desk to make sure you’re on the floor that is not as active as the one I was on

14. Central Park Bed & Breakfast (3-star hotel)

About this hotel

Across from Central Park, this cozy Victorian-style B&B is 2.4 miles from the attractions of Museum Row.Individually decorated rooms feature antique furnishings, fireplaces and en suite bathrooms, plus WiFi access, flat-screen TVs and Blu-Ray players. Some rooms and suites add minifridges and whirlpool tubs. A carriage house with a full kitchen is also available. Children 11 and under are welcome in the carriage house only.Amenities include a 3-course breakfast served in the dining room or on the porch overlooking the garden, plus free afternoon and evening snacks and drinks.

Things You Need to Know

  • 4 min walk to Conrad-Caldwell House Museum
  • 17 min drive to Louisville International Airport
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Rachel Pitman

We loved our stay here! This was our first experience with a bed and breakfast, and we already can’t wait to come back Our room was gorgeous, clean, and the breakfast was delicious There was a fully-stocked snack bar and a ton of movies to choose from

Highly recommend for anyone, especially anyone interested in history Stepping into the Central Park B+B felt like stepping back in time It was magical!

Jessica Frisch

First time staying in a bed and breakfast and it was the best experience Went down to Louisville for my birthday weekend and to explore the downtown We were greeted right away with so much warmth and were amazed by the details of the house

Once you stepped in the house you were back in time It was beautiful I had booked the peacock room and it was so worth it The bed was comfy and it had its own bathroom The breakfast and the cookies was also delicious We decided we to rent bikes from the bike rental right by the house and rode into downtown, which was just a couple of minutes away I loved that it was not right in downtown and just a short distance so we could either walk, ride bikes or just drive the car if we wanted to I would definitely stay here again in the future

Andrew Walker

We greatly enjoyed our visit to Central Park B&B The house is beautifully furnished with an array of antiques and fixtures The bed was very comfortable; the soaking tub was very relaxing; and the setting in Old Town Louisville was a joy

Right across the street in Central Park we were able to catch the free Shakespeare in the park outdoor performance, which was great Lastly, Majestic was a wonderful host, and the breakfasts in the beautiful dining room were a highlight of our trip

15. Candlewood Suites Louisville Airport, an IHG Hotel (2-star hotel)

About this hotel

Set 3 miles from Louisville International Airport, this casual, all-suite hotel off I-264 is also 1.8 miles from Louisville Zoo and 7 miles from the Churchill Downs horse racing track.The informal suites have kitchens, free Wi-Fi and flat-screen TVs. Some quarters add pull-out sofas.Common areas include a fitness room, a business center and a outdoor gazebo with a BBQ grill. Pets are welcome.

Things You Need to Know

  • The rooms have TVs and kitchenettes
  • 6 min drive to Lights Under Louisville
  • 16 min drive to Louisville International Airport
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests liked the beds, mentioned 17 times in reviews
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Brittany Holleman

Staff was incredibly rude Was charged for items and services I did not receive Parking was a disaster

air conditioning did not work for 2 days and was told that those nights would be “comped” I was actually charged the full date for those night Not even a discount Do not stay here unless it’s your last resortHowever There are few hotels in Louisville that accept pets and they do

Dylan Upchurch

the room itself was comfortable and clean and the guy at the desk when we checked out was super friendly (even though nobody else really was)

it took what felt like forever to even get in our room we didn’t get the room we paid for, and the keycards wouldn’t work we paid for a disability shower and were told it was “unavailable” and just got placed a different room with no compensation the staff in the beginning were decently rude and the entire building didn’t really look like the pictures at all we were also told our room would overlook the Kentucky kingdom park and it did not it overlooked an empty parking lot Overall it was alright, better than motel 6, but not worth the price

Swapnil Suraj

My experience was awful My bathroom door malfunctioned and locked The staff did not even bother to call maintenance to get it fixed

They offered another room but I had no way to check about the stuff locked in the bathroom I had to leave it behind due to having a flight to catch The pots and pans were in the dishwasher and not stacked They were also incredibly dirty The manager was incredibly rude to other customers I would suggest to avoid this place and report to the IHG group

16. Holiday Inn Louisville Airport South, an IHG Hotel (3-star hotel)

About this hotel

Set in an industrial zone near eateries, this relaxed airport hotel is 4 miles from Louisville International Airport and 6 miles from outdoor performances at Iroquois Amphitheater. It’s 8 miles from downtown Louisville.Warm rooms feature free Wi-Fi, flat-screen TVs and iPod docks, as well as minifridges, microwaves and coffeemakers. Upgraded rooms add whirlpool tubs. Room service is offered. Kids age 18 and under stay at no extra cost with an adult.Parking and an airport shuttle are complimentary. Other amenities include a vibrant restaurant/bar, an indoor pool and a fitness center. Breakfast (fee) is available.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Storm Chaser
  • 14 min drive to Louisville International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned “a pillow” 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Barbara Alford

I stayed at the Louisville Kentucky Holiday Inn First time visiting Louisville I was there for a wedding

The hotel was nice and clean Comfy beds The breakfast was great Never had it like that in a Holiday Inn Great location Close to airport downtown and other places All said reason for 3 stars the staff was not very friendly They need to brush up on customer service 😒

Peter H

0 Stars isn’t enoughTLDR- EXTREMELY UNPROFESSIONAL AND DISRESPECTFUL GM Robert Cecil told me he was calling the police because my wife brought our dog into the hotel

My wife and I had been traveling across the country with our dog and chose this hotel because they advertise on Priceline as being “Pet Friendly” Our day was planned around stopping at this hotel and we arrived at approximately 7:20 pm While my wife checked in she told the front desk assistant that our dog was with us expecting a pet fee and was not informed that pets were not allowed After checking in I took the bags up to our room while she went to park with my phone still in the car (this becomes pertinent later) Once she entered the lobby with our dog and reached the elevator the same woman who assisted her at check in told her that dogs aren’t allowed and demanded her room number With me up in the room and no phone my wife said she needed to come get me so we could leaveWhen she got to the room and informed me of what happened we were both obviously upset that we would not be able to stay She immediately began making phone calls to find a hotel that would accommodate us and our furry friend while I began to repack our suitcases Within a minute our room phone range and the woman at the desk began asking if I had a dog and telling me that we had to leave I informed her that we did, my wife told me what happened in the lobby, and that we were leaving momentarily A few minutes later the phone rang again and it was the GM Robert Cecil On the call he told me that I had to get out or he would be calling the police When I tried to explain that I had just spoken to someone at the front desk and we are about to leave he became extremely aggressive and said that if we were not out in 10 seconds that he was calling the police and quickly escalated that to telling another employee to call the policeIf this is the way the employees here treat people over a misunderstanding between the hotel policy and what they advertise on 3rd party sites after we made it clear at check in that our dog was with us I cannot warn you against staying here strongly enough Robert Cecil has ABSOLUTELY NO BUSINESS being a manager after the way he treated me and my wifeI hope the owner of this location reads this and is able to reach out, I would love to discuss further with you With nowhere else to go we ended up next door to the Marriot Bonvoy location where Arielle at the front desk was extremely helpful getting us a room and informed me that you own both locations

Monica Alexander

In this order, we received total hospitality: Melinda, Tiffany, Alyssa and Candice These HOSPITALITY professionals showed us that excellent care still exist! Whereas the IHG Hotel located at 830 Phillips Lane, Louisville, KY just gave us customer service, the IGH, 447 Farmington Road, in Louisville had a goal of guest satisfaction! We left and went to the IHG on Farmington Road Upon checking in, Melinda assured us up front, “If there is anything thing that you are dissatisfied with, call me or come back to the front desk

Let me know I will personally make it right!” She said it and meant it! Candice, another wonderful front desk professional was just as friendly, attentive, and profession Alyssa and Tiffany, the other two professionals who provided great dine-in and carry-out food services Refreshing drinks were the highlights but these four professionals and super clean room,, we give a 5-star rating!Both my husband and I are in the hospital / patient care industry We hear employee complaints constantly Throughout our entire stay, we never heard employees complaining or even discussing ‘behind the scene” problems with co-workers or management This is a rare occurrence! Staff seemed grateful to be employed and happy to be around their co-workers Another valuable company trait! Amazon is good but these four professionals, Melinda, Tiffany, Alyssa and Candice made this Holiday Inn stay Fantastic!

Similar Posts

Leave a Reply

Your email address will not be published.