hotel for couple

20 Best pet friendly hotels in Severna Park, MD (2022)

pet friendly hotels in Severna Park, MD

1. Hampton Inn & Suites Arundel Mills/Baltimore (3-star hotel)

About this hotel

Off Highway 100, this modern hotel next to the Arundel Mills shopping mall is a 7.6-mile drive from Baltimore International Airport and a 13-mile drive from downtown Baltimore.Classic rooms feature free Wi-Fi, flat-screen TVs and custom-designed beds, plus microwaves, minifridges and coffeemakers. Suites add sitting areas with sofabeds.Complimentary amenities include guest laundry facilities, parking, hot breakfast and 24-hour local shuttle service. There’s also an outdoor pool, a snack shop, and fitness and business centers, as well as meeting rooms.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 13 min walk to the Maryland Live! Casino
  • 48 min drive to Washington Ronald Reagan
  • Guests liked the service
  • Guests mentioned “shopping malls” 48 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

michael anderson

The only reason that I gave this two stars rather than one because of the staff is really nice But this hotel has seen its better Days The rooms smells molded, it may be the carpet

It was difficult for me to sleep because of the smell I had a headache for the 2 nights that I stayed there My coworkers stated the same thingNormally hotel lobbies are nice and updated Not this one, so you know what you are going to get when you get to your room Even the wallpaper has scratches and dirt on it Horrible!!! Do not stay here unless you live lesser than this!

Gavin GUARDMAN

We booked in to a “suite” which is putting it very modestly The only upgrade was a bit more floor room It was on the fifth floor

There was peeling paint and wallpaper across most of the walls The toilet would not flush and ended up clogging immediately When going to the front desk, clerk was on a smoke break and had to call maintenance personally who was just not at work What kind of Hilton has no maintenance staff? We had to plunge the toilet ourselves Subsequently another person in my party tried to shower and the bath tub backed up When going to plunge to it to maybe try and fix it, black pieces came out of the drain God only knows what those were So we asked to move which they obliged The room the system said was available was not It was filthy and torn apart and smelt like some one had died in it from the hallway Back down to the desk we went They finally seemed to pull enough sense together to get us into a room seeing as how it’s approaching midnight and we’d be lucky if there was any more available The consolation was free ice cream and a changed rate The rate going from 135 to 99 a night In my opinion this place was comparable to a motel 6 which cost 30 dollars a night I probably would have slept better there I like a stiffer bed but I left with back pain The ac wasn’t working properly either as I dropped it to 66 degrees and the ambient temp stayed around 71 Damp and dingy The lobby bathroom stall is falling apart The pool was nice enough with a broken gate The entirety of the hotel comes from a time forgotten which was kinda cool for two minutes until you see how nasty it actually is I guess if I was as drugged as hunter s Thompson in fear and loathing this place would be marvelous But it is indeed a dumpster fire If you have live anywhere close to better than this hotel is not for you

Joey Meador

Before a long day of travel, I had booked a room at this hotel for over $200 in hopes of rest before a 7 hour drive the next day I arrived to a chaotic place with people having cookouts and throwing baseballs in the parking lot There was one person working on an incredibly busy night

I tried to go to sleep just before 9pm to no avail There was yelling, screaming, and door slamming I contacted the front desk They sent “security” up to quell the ruckus to no avail The next time I called the lady said she’d have them evicted, but still nothing I called the front desk 8 times over the course of 3 hours and as I write this the noise is still as loud as it was at 9pm This is behavior I expect paying $60 at a Motel 6, but this is a Hilton property charging almost 4 times that amount Stay away from this place if you actually want to sleep

2. Courtyard by Marriott Annapolis (3-star hotel)

About this hotel

This straightforward hotel is a 15-minute walk from the Annapolis Towne Centre and a 4.7-mile drive from the United States Naval Academy.Contemporary-styled rooms offer free WiFi, desks, TVs with premium cable channels and coffeemakers. Suites add living areas with sofabeds and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, whirlpool, 24/7 exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Truxtun Park
  • Some guests disliked the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the service, which has a concierge
  • Guests mentioned hot tubs 14 times
  • The fitness center has weight machines and elliptical machines
  • Guests liked the bar

Feedback From Real Customers

Rick Burckhardt

Not perfect but we will come back We stayed 2 nights, but housekeeping did not clean our room after the first night Other hotels we have stayed at ask if you want housekeeping but they didn’t so we assumed it was going to happen

Check in was at 3 and check out was 12 noonEveryone at the front desk was very friendly and accommodating Sitting outside on our little patio may very well have been the best part of the weekend It was quiet and peaceful, and we talked for hoursThe location is close enough to everything but far enough away to not be the most expensive place in town Dunkin Donuts is a 3 minute walk Plenty of hot water, water pressure was great The room was clean when we arrived Definitely a great place to stay, just make sure to ask about housekeeping if you stay more thank 1 night

Aaron Poland

The front-desk staff was super friendly (some of the best I’ve ever encountered) and the facility was very clean Our major issue was how the hotel felt like it was in disrepair Throughout our stay, we encountered many broken or disfunctional items

One of the parking lot doors (conveniently the one closest to our room) was “Out of Order”, the guest laundry was “Out of Order”, the pool was closed “due to maintenance”, our room’s toilet would not flush properly (had to hold the handle down until the cycle was completed), the toilet paper holder was barely attached to the wall, and our air conditioner unit failed to keep the room cool on the hot summer days

3. Home2 Suites by Hilton Arundel Mills BWI Airport (3-star hotel)

About this hotel

Off MD-100, this relaxed all-suite hotel is 3 miles from Provinces Park, 7 miles from The Observation Gallery and 6 miles from the Baltimore/Washington International Thurgood Marshall Airport.The unassuming suites include free Wi-Fi, flat-screen TVs and kitchens, plus dining areas as well as living areas with pull-out couches.Complimentary amenities include airport and casino shuttles, and hot breakfast served in a casual dining area. There’s also a heated indoor pool, plus a terrace with BBQs. Event space is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the Maryland Live! Casino
  • 48 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the nightlife

Feedback From Real Customers

cynthia brand

First off the app allowed me the option to quickly check in and checkout I loved the digital key feature on the app which allowed me to unlock the room door The hotel lobby was clean, the staff was friendly and the rooms were very nice

The room had hanging curtains that allowed you the option to divide the room The room had a kitchen with a standard size refrigerator, sink, dishwasher, large microwave, dishes and utensils You could even request a hot plate burner at the front desk if you wanted to cook I will definitely stay at the Home2 Suites by Hilton again

Kevin Monaghan

We cancelled a stay at another area location and chose this one instead The rooms are clean and comfortable and we experienced the front desk staff to be friendly and engaging Joy, in particular, is a true blessing and went above and beyond what could be reasonably expected at check-in to resolve a separate issue for us

She is terrific Travelling with a pet for the first time, we found this easy and convenient and the hotel is remarkably quiet, given it’s pet friendly policy Will definitely be back

Luke K

Amazing hotel with a great staff! The breakfast bar was always well stocked Rooms were spotless The rooms are well thought out – all of them have a fridge, microwave, and dishwasher

You can request an induction plate from the front desk In addition, they have a great patio space with built in grills! One of the best hotels I have been to!

4. Homewood Suites by Hilton Baltimore-BWI Airport (3-star hotel)

About this hotel

A 2.7-mile drive from Baltimore/Washington International Thurgood Marshall Airport, this straightforward extended-stay hotel is also 7.7 miles from Maryland Science Center.The relaxed suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs and pull-out sofas. Upgraded suites add conference tables.Free daily hot breakfast is offered, as well as weekday light dinner and drinks. There’s also a grocery shopping service, a 24/7 convenience store and a furnished patio, plus an indoor pool, a fitness room and a 24-hour business center.

Things You Need to Know

  • 13 min drive to Oriole Park at Camden Yards
  • 52 min drive to Washington Ronald Reagan
  • Guests mentioned the rooms are large but unclean
  • Guests mentioned the service is friendly

Feedback From Real Customers

Tyler

I was nervous about booking here due to some of the reviews I readbut I’m so glad I did

The hotel itself is located in the business district of MD, so it’s a fairly quiet area that’s tucked away There were a few eateries near by but like we all know the good stuff requires som travel (longest we had to travel was 20minutes) The lobby of the hotel looked like it was being worked on so I was super nervous about the room We were booked for a suite on the fourth floor and it was beautiful! We had a room at the end of the hall and it was directly across from the elevator so that made things ten times more better We couldn’t heard outside noises from the room and because of our location we felt safe in knowing that we wouldn’t have that much foot traffic near our door The room was very spacious and comfortable The carpets and room itself was clean The only problem we had was the tub retaining water, but the front desk quickly resolved the problem in less than 30minutes In all, the room was affordable and exceeded my expectations; I think we found our returning hotel for future visits!

Melissa Dutton

We stayed here with a school group and the service was excellent The staff was kind and helpful Tyrone, Lorenzo, and Wendell were our favorites

We appreciate you guys answering our questions and giving us directions The shuttle was quick to take us to restaurants and stores nearby We have had a great time Strongly recommend this hotel!

Sarah Caskey

Staff is super friendly and welcoming The hotel itself though is very dark same with the rooms, not a big deal but the perception of the lamp shades completely bent out of shape and position, cardboard stuffed between the fan I assume to keep it from rocking, burn holes in the furniture, hair in the towels Rough guests and/or poor attention to detail when maintaining

5. SpringHill Suites by Marriott Arundel Mills BWI Airport (2-star hotel)

About this hotel

In a commercial area off State Route 100, this relaxed all-suite hotel is 5 miles from Baltimore/Washington International Thurgood Marshall Airport.Unfussy studios have free Wi-Fi, iPod docks and flat-screens, plus living areas with sofabeds. All provide coffeemakers, minifridges, microwaves and wet bars. The 1-bedroom suites add in-room whirlpool tubs and separate living rooms.Freebies include an airport shuttle and a hot breakfast buffet. There’s a 24-hour convenience store, an indoor pool, a hot tub and a gym. Other amenities include a business center, 2 meeting rooms and coin-operated laundry facilities. Parking is available (fee).

Things You Need to Know

  • 7 min drive to the Maryland Live! Casino
  • Guests liked the service
  • Guests mentioned the rooms are large but unclean
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 15 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lindsey B

It’s a decent and affordable hotel, not the caliber that would be my first preference however Rooms were clean, staff was professional Ashanti was exceptional! Our couches had stains, no big deal

They accommodated us when our AC unit was broken Continental breakfast, beautiful lobby Why three stars? Called our last night to simply request if it was possible for a late checkout Carl, the night attendant responds, “No” and after a brief silence says “no, no, no we are already booked, no” as though I was being scolded and he was aggravated about receiving the same request from other guests Poor customer service and soft skills When I was asked to sign a contract at check-in promising no parties and loud music and given a parking permit stating take all valuables out the car, that told me all I needed to know about the environment, the people that stay there and what staff has to deal with Nevertheless, that doesn’t exonerate staff from treating guests like second class nuances Do better Carl

Michelle

Long but thorough!…Staff: EXCELLENT WonderfulCustomer Service Honestly best staff experience I’ve ever had…and I’ve stayed at lots of hotels, some very high end

They go above and beyond, even for my kids! So friendly!Breakfast: FABULOUS spread Had sausage, was only lacking bacon 😂 tons of choices and on the go options too Not skimping with generics, either EGGS MADE WITH CHEESE…Need I say more?!Room: No complaints about cleanliness; AC DEF WORKS! 😉 Housekeeping is nice, helpful and efficient when needed Comfy bed and pillows! And of course, the suite factor with a sectioned off living space + kitchenette is clutchPool & hot tub: Fine, does the trick Could use more seating and keeping up with stock of available “pooltowels” on a shelving unit, but that’s ok Can get loud, but that’s to be expected if an indoor poolFree (soft) chocolate chip cookies at the front desk, GOOD COFFEE always hot and available, easy parking… what else can I say?PS “The Green Turtle Bar & Grill” is an easy, short walk and fantastic food! Menu and food quality much better than any typical sports bar!

Deborah Sanchez

So my family and I needed a 2 night stay the price was more than I’d like but it was a weekend so 340 is about average The room was accommodating but there were plenty of noticeable stains on the mattresses and sheets

There is a complimentary breakfast but the Waffles were all burnt and stuck together in the plastic The milk was going bad because it was being held at a warmer temp than it should’ve been There was visible mold in the bathroom and due to lack of staff, we couldn’t get an extra blanket or pillow until the morning Our room had a pullout sofa with no dressings Not the worst hotel experience but Def could use some improvements The staff that was there was pleasant at check in and during the interim The manager did make a point to come up to check the toilet which wasn’t flushing so that was a plus I’d come back for the sake of convenience

6. Courtyard by Marriott Bowie (3-star hotel)

  • Address: 16800 Science Dr, Bowie, MD 20715
  • Phone: (240) 544-1400
  • Ratings: 4.4 (319 reviews) Very good Eco-certified
  • Website : Courtyard by Marriott Bowie
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Laid-back hotel offering a restaurant, a fitness center & an indoor pool, plus free Wi-Fi & parking.

About this hotel

At the intersection of highways 50 and 301, this straightforward hotel is 8 miles from Six Flags America theme park and 14 miles from the United States Naval Academy.Relaxed rooms feature flat-screen TVs and free Wi-Fi, as well as microwaves, minifridges and coffeemakers. Upgraded rooms add sitting areas with sofabeds.Parking is complimentary. Other amenities include a casual restaurant, an indoor pool and a fitness center, plus 4 meeting rooms. Breakfast is available.

Things You Need to Know

  • Guests praised the beds
  • 16 min drive to Mind Eraser
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned microwaves 10 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Dina Moore

Very nice establishment! Customer service is spot on Everyone was friendly The staff & management was very accommodating to my disabled son who relocated back to the area to take care of his health and this made him feel so welcomed that it encouraged him to want to be more social and do physical activities that he hadn’t done since he came out of rehab over a year ago

The beds are comfortable, the room was spacious Although we weren’t fortunate enough to get one of the handicap accessible rooms, it still allowed plenty of room for a wheelchair to be wheeled around in and in and out of the doors that were wide enough

Monique James

I stayed at this hotel this past weekend Not clean at all The only thing we enjoyed was the pool

Our first room had hair in the linen I was told housekeeping was gone for the evening So they switched our room The manager Dexter gave us 5,000 points and a Marriott membershipAfter taking down all the party decorations and packing we moved into our new room Just to encounter the same problem and worse Not only was there hair in the bed But the sink was clogged The pull out couch where I had planned on sleeping was severely stained The carpet had white spots as wellI made the front desk aware and even emailed pictures and videos Yes I booked through a third party Everyone made it clear by reminding me repeatedly However, that’s no excuse to treat a expecting mom with three other little children present I did not sleep well With four people cramped up in a king size bed Completely unacceptable!

V Hillwill

My husband and I had a very pleasant stay The hotel was very clean and looked new We were greeted by Aesha

Her customer service was exceptional She was very friendly and honored our early check in request Our room was comfortable, clean and nicely decorated Parking is convenient We would not hesitate to stay here again in the future

7. Aloft Arundel Mills BWI Airport (3-star hotel)

About this hotel

This upscale hotel is 6 miles from Baltimore/Washington International Thurgood Marshall Airport and a 15-minute walk from shopping at Arundel Mills. It’s 1 mile from the Live! Casino.Modern rooms have free WiFi, flat-screen TVs, minifridges and coffeemakers, as well as walk-in showers and designer toiletries. Kids are welcomed with air mattresses, bedding and goodie bags. Dogs receive treats and toys (fee).Parking and an airport shuttle are free. There’s a colorful lounge and a trendy bar with regular live entertainment, along with a 24/7 pantry, an indoor pool, a 24-hour fitness center and a business center. Breakfast is offered for a fee.

Things You Need to Know

  • 7 min drive to the Maryland Live! Casino
  • Guests mentioned lobbies 39 times
  • Some guests complained about the air conditioning
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms and others complained about the showers
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

D. Berry

The hotel is in need of a deep cleaning It was dusty and visibly dirty base boards, windows etc The bed was worn and the pillows are like small bags of rocks

Super uncomfortable stay Staff wasn’t to friendly and hardly said helloWe’ve stayed here before and each stay has gotten worse The bar tender was on her phone checking out social media while we were trying to get drinks We will not stay again I certainly do not recommend this hotel, there are other options in this area These were my pillows in my picture I literally folded them in half When I asked for new ones, they lady at the front desk was totally annoyed with me They did deliver 2 new pillows that weren’t much better and they said they could only replace 2, so my husband had to tough it out

Jacquin K. Savoy

My first visit to this hotel will be my last I had a bad feeling about this place upon arrival The front desk attendant was very nice and helpful, but the overall experience was terrible

I reserved two rooms and requested either adjoining rooms or rooms next to each other (for me, my daughter(s), and her friends who were celebrating her birthday) They allegedly accommodated my request, however, when my children and I went into one of the rooms, it was already occupied We had to scramble back out of the room as not to disturb the occupant Unfortunately, the only other available room was two floors away from my girls in the second room That didn’t work for us, so we wound up leaving and checking into a nearby hotel I understand an honest mistake, but it was late and we’d had a long day We were ready to hit the showers and go to bed Having to find another hotel after 11P was very inconvenient and even more tiring Also, IDK if the guest in the room we went into was a hard sleeper or what because they didn’t budge when we barged into the room I asked the front desk attendant to check on them I hope they did!

Leonard Spencer

Excellent hotel and great rates especially for Marriot Envoy point redemption I have stayed there on numerous occasions The rooms are well kept and very clean

The front desk staff were always nice and friendly On my most recent stay I would like to give special thanks to Amber She was extremely helpful and very professional Thank you !!

8. Holiday Inn Express & Suites Annapolis, an IHG Hotel (3-star hotel)

About this hotel

Located 1 block off of US 50, adjacent to the open-air Annapolis Towne Center mall, this modern hotel is approximately 5 miles from historic downtown Annapolis, site of the Maryland statehouse, Naval Academy and Annapolis harbor.Contemporary rooms have work desks, flat-screen TVs and free WiFi; some rooms have minifridges and microwaves, and suites add a minibar and whirlpool tubs. Kids 19 and under stay free with an adult.Amenities include a free breakfast bar, 24-hour fitness/business centers and laundry machines, plus free parking.

Things You Need to Know

  • 8 min drive to Mitchell Gallery at St. John’s College
  • Guests liked that this hotel is near shopping
  • Guests praised the beds but some complained about the kitchenettes
  • Guests mentioned the rooms are small
  • Guests liked the friendly service
  • Guests mentioned lobbies 10 times
  • Guests mentioned hot tubs 13 times
  • The fitness center has elliptical machines

Feedback From Real Customers

Lisa Bulmer

I just wanted to recognize one of your outstanding employees who went way above normal expectations My son & I came for Spring break and Jose’ was such a breath of fresh air Him being the first impression of your hotel he deserves credit for his super friendly personality

He helped us plan our activities and gave suggestions When we returned it was like we were walking into our Best friends house Many thanks to Jose’

Amber Bogardus

On June 3, 2022, our family stayed at the Holiday Inn Express & Suites in Annapolis, MD When I booked this room, I was under the impression that it would sleep five people If I try to book a room at your hotel today, it still shows the same information

This means that your website is set up to allow five people in a suite that should only hold two people When we arrived and checked in, we were assigned that room and I’m not sure how five grown people were supposed to sleep in that one room? I have never had an issue booking for five people in the past and if I could not fit five in a room then it would make me do two rooms However, this did not happen when I booked at your hotel The front desk was able to give us a room with two queens, which left one person sleeping on the dirty floor Needless to say he woke up in pain and the pain lasted for several days, which he had to seek chiropractic care for relief Someone had checked in earlier with the same impression and they were able to get a cot, we had to end up with sheets on the floor We also had an issue with blood all over one of the pillows We had to request a new one from the front desk Management has been contacted twice about the issue and the issue was brought up that day to the front desk I still have had no resolve to this matter Poor customer service, questionable cleanliness issues and terrible all around experience from someone who used to stay regularly at IHG Hotels but will now look into my other options!

9. Cambria Hotel Arundel Mills-BWI Airport (3-star hotel)

About this hotel

Off a highway 7 miles from Baltimore/Washington International Thurgood Marshall Airport, this casual hotel with a hip vibe is 2 miles from shops and dining at Arundel Mills, and 5 miles from the National Cryptologic Museum.Featuring aviation-themed decor, the airy, relaxed rooms offer flat-screen TVs and free Wi-Fi, plus minifridges, microwaves and Keurig coffeemakers. Suites add sitting areas.An airport shuttle is complimentary. There’s a restaurant, a bar and a trendy lobby lounge, plus a heated indoor pool, a gym and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to the Maryland Live! Casino
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 19 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the trendy bar

Feedback From Real Customers

Rashidah

I’m not sure about pets, but they are NOT kid friendly We heard babies crying at 6am and we never said a word, naturally because it is a hotel and people come with their families However, we received 2 complaints in the middle of the afternoon (12:30 and 3:45) when our 3 and 4 year old were laughing and playing in the comfort of the room that we paid for

Not in the hallway, not in the lobby, but in our room We received a call with someone on the other end saying, “can you keep your kids quiet?” When we expressed concerns about this and how the stay was uncomfortable for us, we were told that there are pilots trying to get some sleep When I checked out and again expressed my concern to one of the representatives behind the desk, another woman (not a manager) stood beside her and tried to justify the calls by stating, “we have other paying customers too” I quickly dismissed her and pointed out that it was one of me and two of them and I will finish my discussion with the person that I started my conversation with (which happened to be understanding regarding my complaint) I asked for the manager, who was unavailable on a Monday afternoon, and I left a voicemail with no call back or resolve We also had a teenager who asked to use the pool but was told that it was closed, only to see that it was open for other guests Pick another hotel if you have a family, especially if you have small children The patience and service is less than desirable, to say the leastUpdate…the manager called me back He was apologetic and very professional We received a discount for our trouble and appreciate the response and resolve

Jay Hill

Beautiful hotel Great location for my work trip As others have mentioned, walls and doors do not filter sound at all

Normal conversations are heard 3 rooms away Next door room sounds like they are leaning against the wall while talking on the phone This is just normal conversations!!!!! Every door closer is not set properly, so every door slams closed… you can barely prevent it if you are trying to be considerate I’m a big strong guy and those closers would be horrible for a child, handicapable person… Won’t be back

Ellah

Customer service was questionable at first Upon checking in, I stood and waited for the front desk person to acknowledge me for what felt like 5 minutes while talking to a a co-workerBesides that, my hotel experience was pretty good

It was a quick one night stay for work The room was clean and so was the bathroom The decor is fun and modern and location was perfect for what I needed!Disclaimer: if you’re looking for a relaxing hotel for a getaway or staycation if sorts, I would not recommend as it was pretty loud and had tons of kids and families Which isn’t a bad thing of course, but if you want quiet, I would look elsewhere I agree with the other reviewers stating that the walls are pretty thinAll in all, I would visit again

10. The Hotel at Arundel Preserve (3-star hotel)

About this hotel

Set 7.5 miles from Baltimore/Washington International Airport, this modern hotel is also 1.2 miles from Arundel Mills shopping center and 14.9 miles from Maryland Zoo.Contemporary rooms offer free Wi-Fi, flat-screen TVs and iPod docks, plus work desks, minifridges and high-end coffeemakers. Suites add pull-out sofas and wet bars.Covered parking is complimentary. Amenities include a 24-hour fitness center, 2 pools (1 indoor and 1 outdoor) and a spa. There are also 2 restaurants, plus a 24-hour business center and meeting space. A free shuttle takes guests to the airport and local sights.

Things You Need to Know

  • Guests liked the large, clean rooms
  • 6 min drive to the Maryland Live! Casino
  • 45 min drive to Washington Ronald Reagan
  • Guests praised the professional, friendly service
  • Guests mentioned microwaves 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the nightlife
  • Guests praised the bar

Feedback From Real Customers

Gary Hubble

I had a great experience at this hotel The room was exceptionally clean as was the rest of the hotel Even with 2 weddings and staying on a designated pet-friendly floor, we did not hear anything from our room and had a most comfortable stay

The staff was friendly and more than willing to do a little housekeeping upon request during our stay! We will 100% consider staying again in the future Thank you to the staff at The Hotel for a wonderful and welcoming stay Hands down one of the top hotels in the area for the price

Shannel D. K.

I am at this hotel a few times a year for business meetings Absolutely beautiful, staff are always pleasant Usually I stay with my sister or son when I come back to Maryland however I have this on my list of places to stay

Sorry I can not speak on the rooms Location is absolutely wonderful as well You have any and everything you need in close proximity

Dan S

Really nice place and the woman at the front desk was very nice and lovely With that said, I am only giving 4 stars because it is 4 days after our stay and my $50 room security deposit has still not been refunded Will change review once I receive that money back

***edit: after one week I received it back so am changing to 5 stars

11. DoubleTree by Hilton Hotel Annapolis (3-star hotel)

About this hotel

This classic hotel is 4.3 miles from central Annapolis and a 2-minute drive from US Highways 50 and 301. Westfield Annapolis mall is 1 mile away.All rooms offer modern decor and custom-designed beds, plus minifridges, microwaves and free WiFi. Suites add living areas with kitchenettes and sleeper sofas.An all-day restaurant and bar specializes in seafood, plus there’s a cafe serving coffee and snacks, as well as private dining. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include 12,000 sq ft of event space and a business center, plus a free downtown shuttle.

Things You Need to Know

  • The rooms have minibars and refrigerators
  • 10 min drive to The Chesapeake Children’s Museum
  • Some guests complained about the furniture
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Carl Hall

Absolutely stellar in every way The location was great and easy to get to with plenty of stores and restaurants in the area (though I highly suggest the Ports of Call restaurant inside the hotel) The junior suite was massive and had a very large soaking tub

Rooms were clean and looked great Finally, the staff were hands down the friendliest and most professional people I’ve ever had the pleasure of dealing with If I’m anywhere near this area in the future I will definitely pick this location again!

Stephanie Pastorino

I contemplated writing this review because the staff was friendly but this hotel is not up to par with other Double Tree Hotels We booked a suite since we were traveling with a 9 month old and our puppy Upon arrival we were never offered the cookies that they go way out of their way to advertise over and over on their answering service and online, as Hilton honors members we were not even offered a bottle of water at check in

When we got into the room we noticed the room was not very clean Aside from the room being very outdated there was very minimal towels in the bathroom, red stains on the carpets and a funky smell throughout the suite We allowed our 9 month old to crawl around on the floor while we unpacked to which she found a LARGE switch blade knife left behind by the previous guest, after further inspection we found old moldy limes on the floor as well When my husband went to the front desk to complain about the room we were switched to another available suite We paid extra money to check in early and spent the entire time of our early check in at the front desk and then switching rooms and we weren’t offered the early check in amount to be refunded At first glance the second room seemed more suitable although still outdated and dingy with stained carpets etcbut at least this room had towels, however I found a small SLUG on our bed! Afraid of what we might find in room #3 we got rid of the slug and stayed in this room The pool was nice and is pretty much the only reason besides the friendly staff that I rated this hotel a 2/5 however we were charged wayyy more for the poolside drinks than what the menu states- double to be exact, with no explanation as to why we paid double the price for each drink Trying to salvage the rest of our stay we attempted to eat in the hotel restaurant When we went down the restaurant it did not appear to be very crowded however we were greeted by someone at the door who said it would be a very long wait before they could seat us and was basically trying to deter us from eating there We looked around at the many open tables and decided that it was probably best not to eat there since our stay was not going well thus far and left the hotel to grab dinner This was incredibly upsetting to us because we specifically booked a hotel with all amenities so that we could relax and enjoy ourselves in once place and not have to travel around with the baby The buffet breakfast was included with our stay so I have to say that is the only reason why we went to breakfast in the morning, the food was good but the dishes were not clean, there was lip marks on the orange juice glass I had and food and grease stuck to the “clean” plates next to the buffet I am incredibly disappointed with this hotel, for the amount of money we spent on this one night I would have preferred staying anywhere else, definitely not the experience you would normally get at a Double Tree Hotel

Chris Caldwell

Jody, the daytime shuttle driver, was awesome, very kind, and as flexible and accommodating as possible considering all the wedding traffic at the hotel, as were most of the other staff Maybe a 10 minute ride to downtown or the academy Rooms are a bit tired and dated, but adequate with a audible clicking, yet functional AC

The firm king bed that I slept upon was not at the Double Tree standard that I have come to expect, but others may prefer it The rooms are relatively quiet if you are on the front side away from the busy four lane Breakfast is typical Double Tree and a decent Annapolis hotel value with a good $15 buffet and multiple cooked to order optionsI’ve never written a review mentioning loyalty status, but if you are expecting any sort of status upgrades or preferential treatment for being a long time Honors member, look elsewhere Despite no wait behind me and being alone at the front desk with two attendants, my Honors status was not acknowledged at check in, I was not offered water, or even a cookie, and I even received a lecture from ‘Joshua(maybe 5’9″ or so, balding, with glasses)’ about the limitations of the food and beverage credit, and how Honors members have long taken advantage(his words) of the complimentary breakfast Almost ‘anti’ in the customer service department and likely in need of remediation I also had the displeasure of phone call with ‘Joshua’ a couple of days after my stay, due to a billing error, and he once again reinforced his hospitality shortcomingsOverall, a decent hotel but one bad egg can cause a lingering odor

12. Historic Inns of Annapolis (3-star hotel)

  • Address: 58 State Cir, Annapolis, MD 21401
  • Phone: (410) 263-2641
  • Ratings: 4.6 (690 reviews) Excellent
  • Website : Historic Inns of Annapolis
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant rooms with period-style decor in 3 historic inns, plus an English-style pub & a gym.

About this hotel

These 3 elegant inns, set in historic buildings dating from the 18th and 19th centuries, are situated across the street from Maryland State House and 0.2 miles from the U.S. Naval Academy Museum.The refined rooms have period-style furnishings, and some include antiques, 4-poster beds and decorative fireplaces. All have Wi-Fi, and flat-screen TVs with cable channels.There’s an English-style pub, a 24-hour fitness center, valet parking, and space for meetings and events.

Things You Need to Know

  • Some guests disliked the air conditioning
  • Walking distance to the Hammond–Harwood House and the Colonial Annapolis Historic District
  • Guests praised the service
  • Guests praised the historic hotel
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Kristin Allington

Great location and charming historic hotel We had use of the hospitality room (wonderful) and patio, but the lights out on the patio weren’t working, so dark at night The beds were great, but there were very few electrical outlets in our room room (overlooking the ballroom) and it was very dark since it wasn’t open to direct sunlight

The hair dryer was old and didn’t get hot, and there wasn’t any body lotion in the bathroom Beware of the bath tub/shower — there are no rubber mats and you can easily slip Also, no room service unless you stay 4 nights or more

Rachel

The Governor Calvert Inn is a wonderful, historic hotel with great customer service It definitely is worth calling for reservations instead of using the online booking system, since we were able to get a great deal on the King Balcony room with a spectacular view of the State House and downtown Annapolis My mom and I both have limited mobility right now, and Will and David were such a huge help in valeting the car and getting our bags to our room, really going above and beyond in their kindness!

13. Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel (2-star hotel)

About this hotel

Set 5 miles from Baltimore/Washington International Thurgood Marshall Airport, this casual all-suite hotel is 2 miles from the Live! Casino and 7 miles from the National Electronics Museum.Straightforward suites feature kitchenettes, dining tables and desks, as well as free Wi-Fi and flat-screens. The 1-bedroom suites add separate living rooms with sofabeds.An airport shuttle and parking are complimentary. Other amenities include an exercise room, meeting space and a business center. There’s also a BBQ area, a convenience store and a coin-operated laundry. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • Guests praised the rooms, which have TVs
  • 8 min drive to the Maryland Live! Casino
  • 48 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 13 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the nightlife

Feedback From Real Customers

Madeline Daigle

Jeff at the front desk last night, as well as both ladies at the desk for checkout this morning, were so friendly and kind! Cute outside patio with string lights, modern and beautiful decor in lobby and my room was perfect Bathroom and kitchenette in room was fully stocked with everything we needed Dishes, toiletries, the works! Clean SAFE and very comfortable stay

Will definitely be coming back in the future!

Melissa Parrish

The hotel and room itself were fine There were some spots where it seemed a bit dirty, but overall, it was a fine room For being an airport hotel it is in a pretty quiet location

Would not likely stay here again though, unless there were no other options The staff was not friendly at all When we first got there, it was a little before check-in, which usually isn’t an issue with other places we’ve stayed, and the guy kind of laughed and told us absolutely not until 3pm (it wasn’t long before then) When we came back, he wasn’t very nice again The mattresses were pretty hard and the TV reception would freeze constantlyWe left a shirt by mistake in the closet and when we returned to see if it was turned in, the lady working there immediately said they didn’t have anything, but after pressing her a bit, suddenly four shirts turned up (thought they didn’t have anything?) None of the four were what we left and we really have no hope in them miraculously finding it or getting it back for free if it does turn up Compared to other hotels in the area that are the same price, they don’t have breakfast includedAfter our first night in the area, we did switch hotels, but based on the service alone, we won’t likely be back

14. SpringHill Suites by Marriott Annapolis (3-star hotel)

About this hotel

This relaxed all-suite hotel in a business district is 2 miles from I-97, 5 miles from Downtown and 6 miles from the United States Naval Academy.Straightforward studios have free Wi-Fi, iPod docks and flat-screen TVs, plus desks, and living areas with pull-out sofas. All feature kitchenettes; some add whirlpool tubs.Freebies include a breakfast buffet, and parking with electric charging stations. Other amenities consist of a convenience store, an indoor pool and a 24/7 fitness center. Meeting and laundry facilities are also available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are large
  • 8 min drive to The Chesapeake Children’s Museum
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Terri “tlinnhiggi” S linn

My room has not disappointed I reserved a room with a jacuzzi in it and the room is very roomy with a comfortable sofa and a nice little area with a fridge and microwave The disappointing part is the lack of cutlery and dishware

There are paper plates and plastic utensils which is better than all of the suites I have stayed in for the past 2 yearsMy favorite aspect is the very large walk in closet I absolutely love thisCost is very reasonable for a room as clean and spacious as this one I would definitely stay here again!

Carolyn Lilly

This was my 1st time staying here I was attending a concert, didn’t want to drive on due to late hour

Beautiful hotel, awesome suite w/ very comfortable beds I slept like a baby😂Love the living & kitchen area Due to the late hour, we couldn’t be seated in a restaurant We had to do take out, so the kitchen area was very helpful Next morning before check out the complementary breakfast was very good 😋

15. Hilton Garden Inn Annapolis (3-star hotel)

About this hotel

This modern hotel is 5 miles from historic downtown Annapolis, and under 6 miles from the United States Naval Academy.All of the relaxed rooms have custom-designed beds and flat-screen TVs with premium cable channels, plus microwaves, minifridges, and free WiFi. Suites add separate living areas, and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a fashionable bar and a 24/7 convenience mart. Guests can visit the fitness center, seasonal outdoor pool and whirlpool. Additional amenities include 2 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to The Chesapeake Children’s Museum
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the American restaurant
  • Guests mentioned “a pillow” 13 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Due Chuenchujit

The check in process is very quick and efficient Once I realized that I forgot to request wheelchair accessible room for my mother, they quickly change the room for us and meet us at the door to swap keys The room is clean, the A/C is not too loud, and the water pressure is great

The only downside is that the TV is rather small compared to other Hilton hotels imo

Jane Horton

Posting a review just to sing the praises of the lady who was working in the breakfast area on Saturday 4th June Didn’t get her name but she had long black and green hair And she was possibly the best person we have ever encountered working in the hospitality industry

She was super polite, nothing was too much trouble Such a nice person

Lauren

This was a last minute booking for the holiday weekend but overall this is not a hotel I’d recommend in the area Closer to 2 stars They left a completely untrained person at the front desk ALONE for check-in during Memorial Day weekend

She wasn’t comfortable enough to get the rooms in Line out the door Certainly couldn’t figure out late check in Room smelled like cigarettes and the toilet stopped worked several times The next day we called several times to request late checkout and no one at hotel picked up When I went and found the manager, Kristy, and asked for late checkout was told no I Asked if we could pay an additional fee for the extra hour Was told that she’d call the police and have us forcibly removed? What kind of reaction or customer service is this? Spend a little extra and stay at a different property

16. Hampton Inn Baltimore/Glen Burnie (3-star hotel)

About this hotel

Off I-695, this modern hotel is 7 miles from Baltimore’s Inner Harbor and 6 miles from Baltimore/Washington International Thurgood Marshall Airport.Warm, unfussy rooms include free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living areas and sofabeds.Freebies include parking, hot breakfast, and an airport/area shuttle. Additional amenities consist of a meeting room and a 24/7 business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Oriole Park at Camden Yards
  • 55 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned lobbies 21 times
  • Guests mentioned fitness centers 11 times

Feedback From Real Customers

Nicole Sentner

My boyfriend and 2 of our friends traveled to Baltimore for the Arsenal soccer game this past weekend We had originally booked a different hotel and after driving 7 1/2 hours we pulled up and they were permanently closed and did not inform us prior When I looked online it said that Hampton Inn was fully booked but I still decided to call for a room

Ricardo was able to get us the last room available and his customer service after hearing of our issue was better than could be expected Ashley P who works the front desk was equally as amazing! She checked us in and out with no issues, gave us food suggestions when asked and was honestly just the sweetest soul after our horrible morning Her level of professionalism and compassion was top tier and Hampton Inn is lucky to have someone who cares so much for guests working for them The room was great, good choices for morning breakfast and an amazing staff Would definitely stay again!

Morris Fiorillo

From the moment I walked in I was greeted with a smile from Charlie, treated as a diamond member She provided water, I did ask for the higher floors but the no rooms were available, but was provided a nice quite room The rooms are very clean, hotel is close to everything you need

During my 4 day 3 nights stay I have only dealt with Charlie and she has been tremendous Helpful with local restaurants and such I would recommend staying here and would come back

Margaret Clark

We were in the area for a funeral The desk clerk when we checked in was quick to give us recommendations for local restaurants that we might enjoy, and to see if we needed anything at all for our stay We thoroughly enjoyed our time there even if the occasion was difficult

All the staff we met was very kind and encouraging and we highly recommend this hotel

17. Holiday Inn Express & Suites Baltimore – Bwi Airport North, an IHG Hotel (3-star hotel)

About this hotel

In a business park off the Baltimore Washington Parkway (Highway 295), this casual airport hotel is 3 miles from Baltimore/Washington International Thurgood Marshall Airport, and 8 miles from the historic seaport at the downtown Inner Harbor.Bright, relaxed rooms feature complimentary Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add living areas. Children stay at no charge with parents.Freebies include parking, hot breakfast and an airport shuttle. There’s also an indoor heated pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 12 min drive to Oriole Park at Camden Yards
  • 50 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests praised the fitness center
  • Guests liked the indoor pool

Feedback From Real Customers

Jay Taylor

Wonderful hotel Very quiet for as packed as the hotel was You couldn’t hear anything once inside your room

The bed is probably the most comfortable I’ve ever experienced at a hotel in this price range Also it was very clean and everyone that works there seems to really take pride in the way this HI Express is run Morley at the front desk was also so nice and just made you feel really good and happy

Brian Janowsky

We only stayed on of our 3 nights and checked out early Hotel was great as well as the front desk lady The room had a Comfty bed, soft pillows, big tv, hot shower with awesome pressure, nice size room and king bed

Easy access outdoors with a bench and ashtray to smoke cigarettes I wish all hotel employees had the front lady’s energy, I hope she enjoys her vacation in Texas she just left for, I’m sure she earned it! The only downfall to this hotel is that they didn’t have Dr Pepper available!! Thanks for good hotel choice!

smartdealsbyron

Holiday Inn Express is a awesome place to stay I paid almost 30 percent less than the competition and Holiday Inn Express was just as nice Furthermore, I got a military discount

They have a gym, swimming pool, and a awesome breakfast I liked the fact that they have showers instead of bath tubs Their hospitality is the best The Desk Clerk was very informative and polite

18. Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD (3-star hotel)

About this hotel

Off I-195, this casual, all-suite airport hotel is 2 miles from Baltimore/Washington International Thurgood Marshall Airport and 8 miles from major league baseball venue Oriole Park at Camden Yards.The warmly decorated suites feature free Wi-Fi, flat-screen TVs and coffeemakers. Most have minifridges, microwaves and pull-out sofas, and some have whirlpool tubs. There are also extended-stay units with dining tables and living rooms.Freebies include hot breakfast, an airport shuttle, a lending library and parking. There’s also a fitness room and a business center.

Things You Need to Know

  • 14 min drive to Oriole Park at Camden Yards
  • Some guests disliked the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned microwaves 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Voncelle Jackson

I am currently staying at this hotel  I booked for a last minute weekend getaway  When I pulled up the outside was beautiful

Having never stayed here the outside made me feel like I made a great choice Staff was polite at check in which was great as well Upon entering the room there was a pen top on the floor, just assumed housekeeping dropped it on their way out, should have been my 1st clue There was brown hard water stains in the toilet which was a little off putting and both rolls of toilet paper were low There are small splattered stains on the inside of the bathroom door at the bottom Hate to think of what it could be I checked in after 8pm so I was eager to unwind I tried placing my drink in the freezer but it was completely frozen over Sat on the couch and there were stains all over Had to cover it with towels Opened a drawer and there was someone’s birth certificate in there My husband told me not to worry, we can get past those things, it’s just 2 nights and the bed looked very clean and well made The pillows were horrible and I didn’t sleep well at all Today I requested toilet paper and wash clothes After over 30 minutes and 2 calls, I was advised to locate the housekeeper on my floor for assistance So of course I have to get dressed to do so and I obviously needed to use the bathroom 30 minutes ago, instead I’m hunting down housekeeping Needless to say I won’t stay again These may all seem like small things but grouped together they are a big problem and leads to a horrible stay, especially when you pay good money for good service

Blaine Pierce

The rooms were clean and that’s solely where the two stars comes from It was defiantly not worth the price they charged or the amount of stars this hotel received online The bed was hard as a rock, so needless to say sleep was minimal

There literally is a sign posted at the front desk stating I’d you need any extra towels, see the front desk due to house keeping not coming into rooms where guests are there longer than a day We go down to the front desk and the woman told us every towel was in the washer/dryer so they have none To top the cake, house keeping entered our room without knocking We opened the door and the house keeper acted like nothing happened No apology, no nothing except her going on to the next room knocking on the door before entering like you’re supposed to We thought we had found a nice place to stay when we came down here, but we will be continuing our search for other amenities

19. Embassy Suites by Hilton Baltimore at BWI Airport (3-star hotel)

About this hotel

Featuring an airy atrium, this polished all-suite hotel is 3 miles from Baltimore/Washington International Thurgood Marshall Airport and 8 miles from the lively Inner Harbor.The contemporary 1- and 2-bedroom suites have separate living rooms with pull-out sofas, plus flat-screen TVs and free Wi-Fi. All provide microwaves, minifridges and coffeemakers.Freebies include made-to-order breakfast, an airport shuttle, and regular evening socials with appetizers and drinks. There’s an American restaurant, as well as a fitness center, an indoor pool and a hot tub. Meeting rooms and a business center are available. Parking is offered for a fee.

Things You Need to Know

  • 15 min drive to Oriole Park at Camden Yards
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms and the showers
  • Guests mentioned the service is professional
  • Guests praised the American restaurant and the restaurant service
  • Guests mentioned “omelettes” 46 times
  • Guests praised the fitness center

Feedback From Real Customers

Tammara Miller

This was not a comfortable stay for us It was not a nice Embassy Suites The entire hotel seemed unclean and outdated

I can’t even get into all of the details of the different issues with thatOur room smelled terrible The couch in the living room was so dirty I asked my daughter to not touch it The curtain rod from the shower was hanging down from loose screws on both ends of it, from the walls We could not even keep the shower curtain closed enough for water to not come out onto the floor And we could only shower after having maintenance come up to jimmy the faucets to get them to workThe back of the toilet tank was broken, there were stains on the bathroom floor The carpet was very dirtyAfter just feeling so uncomfortable in the hotel itself, we were at least looking forward to breakfast Got down there at 6 because we had to hit the road, and waited for a while only to be told that because it was a holiday, breakfast was not until 7 That was annoying because not only were we told 6, we were also given a piece of paper that said 6 o’clock The man sending us away actually argued with me and told me I would have been given a piece of paper upon check in that said because of the holiday it was 7 I pulled out the paper to show him, which said 6 And another couple standing and waiting with us, had actually just called the front desk and were also told 6 So we had to leave without eating and go find a gas station breakfast so we could hit the road Really just annoying and disappointing Not a fun stay

M A

Visited MD 5 times within 3 months because I’m buying a house and, so far this is best hotel we stayed at Amazing location, Hotel is gorgeous, staff is nice, unlimited parking… but few things why I’m not giving 5 stars- 1st and most important, room cleaning service is available only every day and you HAVE TO REQUEST IT FIRST

So if you booked for 3 days or 2, your room will not be taken care of- Rooms are too close to each other Almost no privacy When you open your room, a bunch of people can see inside if they are outside in front of their rooms, on the balcony or even in the elevators which are fully transparent- The breakfast service has this lady who is so unprofessional and rude Zero customer service I went to breakfast on day 2 and it was a very nice and professional gentleman making the omelettes On day 3 it was a lady and literally everyone was complaining about her attitudeOverall, it was a good stay even if I called a week ahead and specifically asked for a baby crib in my room for our little one but it was not there Luckily we got it about an hour later after checking in That didn’t affect my review I wish I can give 45

Christopher Mabes

This past weekend we stayed at the Embassy Suites at BWI We spent 36,000 points for a suite and were super disappointed When we arrived our room only had two towels and three pillows, which clearly isn’t enough

The room overall felt dated and honestly dirty The carpeting was pulling up in the common areas The shower was tiny (see photo) and there was mold around the whole base The shelf in the shower had been ripped out of the wall and never put back up, so our shampoo and soaps had to be placed on the floor (see photo) The floor of the shower was also poorly patched leaving it super rough The toilet paper holder had also been ripped from the wall and not replaced (see photo) We told the front desk, but I think they misunderstood and sent us extra soap and toilet paper The staff was struggling due to the hotel being booked and them being stretched thin The evening reception was poor We were limited to three drink options and poor bar snacks There were only two staff members, so the drink line backed up to the lobby Again, we have no complaints with the staff, there just weren’t enough of them Then for breakfast they couldn’t keep up with the crowds There was only one person bring out food, which left the counters a mess and everything constantly empty The man was trying so hard to keep up and he was so kind, but in a fully booked hotel, one person is not enough for this task The parking lot was dark and there were hardly any open spots We came across a car (not far from our own) with a smashed window and all the tires missing (see photo) There were no cameras or security around the parking lot, which was super alarming Additionally, this was my first stay I have had since achieving Hilton honors diamonds status and nothing was mentioned or provided regarding my status during my stay

20. Holiday Inn Express Baltimore-Bwi Airport West, an IHG Hotel (3-star hotel)

About this hotel

This relaxed hotel is 4 miles from Baltimore Washington International Airport and 10 miles from downtown Baltimore.Modern rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, desks and coffeemakers. Upgraded rooms add wet bars. Suites come with separate living rooms with pull-out sofas.Free amenities include a breakfast buffet, parking, and a 24/7 area and airport shuttle. There’s also a seasonal outdoor pool, a 24-hour fitness room and a business center, plus a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the bathrooms
  • 8 min drive to the Maryland Live! Casino
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 14 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

anthony iffrig

We have been traveling up and down between Pennsylvania and Florida for the past 2 during the pandemic staying overnight in at least 10 different hotelsIt would be very easy for me to say that this was by far the best stay we have experience! We would not change a thing The room was clean and had a nice aroma to it

When we arrived the staff was courteous and helpful at all times and the best part of it was the breakfast was the best breakfast since the pandemic began! Will definitely stay here again next time

Alex Carlington

Nice hotel: quiet, fresh towels and cleanBUT:Please pay attention that one of the destination Tesla chargers is dangerously mountedThe male maid who was servicing the bins at the breakfast area has a terrible cough as he has a severe disease

Kindly asking to provide him with a maskOther than that, the receptionist was a smiley polite and competent personThe flower decor is nice!

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