hotel for couple

18 Best pet friendly hotels in Allen, TX (2022)

pet friendly hotels in Allen, TX

1. Hilton Garden Inn Dallas/Richardson (3-star hotel)

About this hotel

This modern hotel, showcasing an extensive art collection, is a 2-minute drive to the intersection of US Route 75 and President George Bush Turnpike, and 4.5 miles’ drive from Plano.All rooms and suites offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) and there’s a casual restaurant with a covered terrace for al fresco dining, as well as a 24/7 convenience store. There’s also a fitness center with a cardio theater and free weights, an indoor saltwater pool, a whirlpool tub and an outdoor sundeck.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 6 min drive to the Heritage Farmstead Museum
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott Lunder

Hotel is fine if it’s your last resort to stay somewhere Staff and polices are pretty horrific As a diamond member I get breakfast for free each morning at Hilton Garden Inn’s but not at this hotel for whatever reason

I ask the front desk for my breakfast vouchers and they told me they just don’t do that at this hotel for diamond members but I could use $20 towards breakfast or the pantry since I was staying 2 nights Would have been nice to know that before booking…I then spent $24 at the pantry on Saturday night I go to checkout Sunday morning and my bill is $14 for food I told them it should be $4 as I spent my $20 towards the pantry They then tell me I have to use $10 on night 1 and $10 on night 2 as it can’t be combined for the stay Would have been nice to know that before I checked out! I told the front desk I stayed at a Waldorf and when I had food and beverage credit they allowed me to use it all on one day, so how was I suppose to know it couldn’t all be used at once Their response was “this is just our policy” They should probably communicate that at any point The staff poorly communicated everything during my stay Definitely wouldn’t have booked this hotel if I knew this Many things in life aren’t certain, but I can assure you I certainly won’t be returning to this property

Courtney Kalb

I had a room that was not as clean as I would have liked staying at a Hilton hotel – and thankfully I left a review and the staff fixed my room while I was gone for the day They also left some snacks for me and a note letting me know I could contact the manager if I needed anything else I appreciate the customer service and the staff working to make my stay better

I will definitely be back again and appreciate the hospitality and care

Clayton Cummings

This was our 3rd stay here, and possibly our last Nice, clean rooms But they no longer replace towels, linen or toiletries unless you put in a request

There is no discount for this either The whole place smelled like sewage and we were never given an explanation for it 4 days, same stench Elevators sounded like they were falling apart Last day there, 1 of them was out of orderStaff were friendly, but not like most places Check-in involved asking for my ID, inserting my card for incidentals, and her handing me my room keys while saying “elevators are over here” Check out was “Checking out? Thank you”That was all we got this time Actually a bit disappointed in the hospitality Could have saved a good bit of money for that, or stayed in a more welcoming hotel, like The Staybridge

2. Fairfield Inn & Suites by Marriott Dallas Plano (2-star hotel)

About this hotel

Set 21 miles from downtown Dallas, this relaxed hotel is a 3-minute walk from Baylor Scott and White The Heart Hospital. It’s 20 miles from the Dallas/Fort Worth International Airport.Warm rooms offer flat-screen TVs and free Wi-Fi, plus minifridges and coffeemakers. Suites have iPod docks and separate living areas with pull-out sofas.A breakfast buffet and parking are included. Amenities consist of an indoor pool, a hot tub and a fitness center, along with a convenience store. There’s meeting space and a business center.

Things You Need to Know

  • 7 min drive to Adventure Landing Dallas
  • Guests praised the friendly service
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Kirstie Marie Bikakis

This stay was hit and miss Our first stay here was great Friendly staff and super helpful! The room was clean and comfy

We left for international travel and came back to stay when we returned Our check in was easy and staff was great again! Especially since it was almost 1am Our room was not great though It was dirty with hair on the bed and pillows and under the sheets Blood stains and other mystery stains on the bed and pillows After 32 hours of travel we were too tired to even go down and say anything We figured when we got up we could sort it out Come time for check out no one was at the front desk and we left An 11 car ride ahead of us we didn’t have time to waste So while the staff was amazing and wonderful I don’t think I’d come back and stay there again!

DebbieAnn Shaw

When we arrived, we were able to check-in early which was great but then we noticed both beds had dirty sheets blood stains and had to be changed immediately Also we noticed that there was not enough toilet paper or towels in the room – it took housekeeping over one hour to send new towels We saw on the website there was a pool on-site – when we arrived the pool was closed

The front desk said we can go to another hotel to swim The other hotel also had issues and we were not able to swim We were told the hours were 8 am to 10 pm The hotel staff was servicing the pool at 8 am and said the pool will be closed for at least 2 hours due to the chemicals Also the room does not have blinds or drapes – only see-through sheer curtains Which allows no privacy You can see all the lights of the city at night The breakfast was good but I would not stay here again

Brown Beauty

Not a fancy spot but decent and the location is near a few different restaurants, Walmart and a gas station The lobby was clean and the rooms were nice and clean too; you could smell the freshness in the airMy room came with a flat screen tv and a few cable channels along with Netflix and etc as an option too

A coffee maker and mini fridge was also included though the fridge didnt get super cold The bed was king sized and comfy and the linen was clean The AC set up and window curtains looked a bit dated but not really a big dealThe shower already had body wash and shampoo attached to the wall and the scents werent bad either The main thing is the bathroom was clean but the shower curtains need to be replaced or washedI only ate breakfast once but it wasnt bad at all They had a nice variety of everything for everyone and it was plenty available The pool was not open but the gym was open during my stayOverall I had a great stay and would stay here again The price was right and the customer service was good all the way from the people at the front desk to the housekeepers Everyone made you feel welcome

3. Sonesta Simply Suites Plano Frisco (2-star hotel)

About this hotel

Set in a business and commercial area, this casual all-suite hotel is 7 miles from Plano Event Center, and 22 miles from both Dallas Love Field Airport and Dallas/Fort Worth International Airport.Featuring kitchens and dining tables, the relaxed suites come with free Wi-Fi and flat-screen TVs. Upgraded suites add separate living areas with pull-out couches.Free amenities include parking and a local shuttle. There’s also a 24-hour fitness center, a convenience store and guest laundry facilities, plus a picnic area.

Things You Need to Know

  • Guests liked the clean rooms and praised the kitchenettes
  • 8 min drive to iFLY Indoor Skydiving – Dallas
  • Guests liked the service
  • Guests liked the laundry service, mentioned 11 times in reviews
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Mel S

One of the best extended stay hotels- especially for the affordable price The entire staff was so friendly The hotel manager called me the day of my trip (inclement weather) to wish me safe travels and to let me know a warm room would be waiting for me

I arrived a bit later than expected (7pm) and the front desk girl was AMAZING She was so accommodating Explained everything Even the hotel guests were so kind and friendly This hotel was safe, clean, and everything I needed was there I will definitely be a returning visitor and I definitely recommend Attached are pictures from my stay

Dee Dee’s Den

It provides what’s needed The TV, phone and appliances are outdated There’s no TV with apps to connect to so don’t expect that

They have a small gym and a “shoppette” as I like to call small stores That’s nice and convenient The Washer and Dryers are complimentary Front desk was friendly I didn’t see any bugs in my roomThey stated housekeeping comes once a week My stay was from Feb 4 – Feb 12 and no one came by I worked from my room so I was there Overall, it’s nice for the space

4. Homewood Suites by Hilton Dallas/Allen (3-star hotel)

About this hotel

This contemporary extended-stay hotel off U.S. Highway 75 is 1.6 miles from shopping and dining at Watters Creek at Montgomery Farm and 2.7 miles from concerts and sports at the Allen Event Center.Classic rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and laundry. Guests can also use a meeting room, fitness center and outdoor pool.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 10 min drive to Oak Point Park and Nature Preserve
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Kristie Washington

Rico was Amazing!! My air unit went out at my home and I called @830 in the morning to see when the earliest I could check in and Rico allowed me and my kids youngest being 11mo to check in as soon as we arrived He was Absolutely Amazing and so thoughtful The customer service was excellent

The rooms was very clean and stocked with everything you need I will definitely be back

Austyn Bailiff

When we went the hotel was full, but the staff was friendly and if they were understaffed you could not tell They really stayed on top of their game and were hospitable, friendly, and helpful We stayed for several nights and the breakfast in the mornings was very good

Also, the pool was a good size so if you were wanting to get some morning laps in or take your kids outside for some fun it was a great spot

Shannon Tower

Not everyone is from the south and comfortable with high-temperature heat!It is Feb 2022 and the temps here lately were in the upper 70s My hotel room temperature registered well into the lower 80s OK, a solution would be to turn on the central AC

The first day I was here, the central AC system worked After the first day, the rest of the time it was not working Why? The hotel turned off access to it Why? It is NOT cold enough outside to FREEZE the AC unit For a hotel to “CONTROL”, the comfort of their guests is UNACCEPTABLEIt is an extended-stay hotel that offers you a kitchen Nice! But the problem with this is people using the garbage disposal and not understanding that you need to use cleaning solutions in the disposal to keep bacteria from forming and causing the hotel to smell outside of your room or in the rooms around you My room was on the first floor so guests above me all water disposal ran down through my pipes Soon, the bathroom and kitchen sink which are on the same side of the room as each other started to stink I had to go get bleach and put down the drains to combat the smellsI understand limited housekeeping because of the scare of COVID but extended stay guests should have their rooms, drains and all CLEANED WEEKLY to prevent smells affecting other guests and affecting their comfort level of stayBreakfast was basic and the front desk staff was great! Just sucks that comfort is controlled by hotel maintenance/hotel management and other guests LIVING at the hotel don’t understand cleanliness which messes up the comfort of other guests**Hotel management, please do not respond to this post “claiming” you do not control the central heating and air system because it worked fine and then doesn’t And if it isn’t working properly, then you need to UPDATE the hotel, which from what I was able to ascertain, has not been done for 10 years and is in dire need of updating anyways so begin there**

5. SpringHill Suites by Marriott Dallas McKinney/Allen (2-star hotel)

About this hotel

This straightforward hotel is in a residential neighborhood next to Highway 75. It’s 6 miles from Heard Natural Science Museum & Wildlife Sanctuary, while Historic Downtown McKinney is 7 miles away.Relaxed suites feature free Wi-Fi and flat-screen TVs, along with microwaves and minifridges. They also include sitting areas with sofabeds, plus tea and coffeemakers.Hot breakfast and parking are complimentary. Other amenities include an outdoor pool and a fitness center, as well as a terrace with a barbecue grill.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Towne Lake Recreation Area
  • Guests liked the service
  • Guests mentioned bathrooms 12 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Cynthia Aleidan

I really love this hotel We checked in at 1am and there was staff waiting at the desk, which I haven’t seen often at other hotels I appreciated being given my choice of floors

The pillow-top mattresses were very comfortable and there were both cotton and feather pillows on the beds The bathroom was well lit and spacious with Paul Mitchell bath products in the shower 😍 A free breakfast was served from 630am-9am with breakfast sandwiches, fresh fruit, yogurt, waffles, and breakfast pastries available Very comfortable and enjoyable stay I will return

John Brent “Headshot Professional” Tinsley

John Caver answered the phone and was attentive and accommodating We ended up checking in and he went above and beyond to make our stay special The hotel has a grill at the pool and a fire pit

The kids had a great time and I was able to squeeze a little work in The King suite has plenty of room and couch bed was comfortable for our 11 year old The location has plenty of restaurants near by Overall 5 star experience

Shannon Singleton

We stayed for 7 nights and never once saw a housekeeper We ran out of toilet paper, soap, towels daily, was asked to leave our trash cans in the hallway for pick up The hotel is poorly staffed and therefore is dirty and not kept up

The rooms are nice but the cleanliness of the hotel is poor Workout room was dirty and obviously the equipment is never wiped down, floor was gross The weight set went from a set of 5’s to 15’s and then 25’s and up Overall the hotel needs more staffing and an emphasis on cleanliness

6. Home2 Suites by Hilton Fairview/Allen (3-star hotel)

About this hotel

Next to the Fairview Town Center shopping mall off US-75, this relaxed all-suite hotel is 3 miles from the Heard Natural Science Museum & Wildlife Sanctuary.Straightforward studios feature Wi-Fi, flat-screen TVs, and living areas with sofabeds, as well as kitchenettes. Suites add separate living rooms.Amenities include a fitness center, an indoor pool and BBQs, plus a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Towne Lake Recreation Area
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Linda Ennis

We spent four nights in this hotel which was conveniently located for our purposes Unfortunately the carpet was very dirty with many spots that looked like they could have been cleaned if someone had tried The air conditioner was extremely noisy while running and clunking as it turned on and off

It kept us awake off and on all night The shower door was so small that it made it difficult to get in and passed the dispensers on the wall My husband and I are not large peopleThe staff was very polite and helpful

heclker5

No TV remote in room and didn’t receive until past 9:30pm A/C super loud so unable to fall asleep Attended breakfast at 7:15am and was cold, other items burnt and no egg options to be found

Coffee also at this time was already out Elevator was dirty with trash and used band aides Advised associate on duty and emailed both mgr and GM to honor unsatisfactory Hilton Honors member experience Asst Mgr Mikaela declined Hilton Satisfaction Or Complimentary night stay advertisement within lobby and GM Nick Desai never replied to my email with message being Home2 by Hilton can decline and not follow or honor Hilton standard policies

Jacob Wheeler

Excellent hotel and would definitely stay again We rented two different rooms for our family to stay in while visiting family for thanksgiving We got a king plus sofa bed suite along with a suite that had two queens plus a sofa bed

Both rooms were clean and well stocked with everything you need including microwave, dishes, dishwasher, silverware, fridge, toaster, blow dryer, and a nice table on wheels that can be used for dining or as a desk They also offer a burner plate if you want a stove top cooking experience Just ask the front desk and it’s freeThe daily free breakfast has lots to choose from including waffles, eggs, breakfast sandwiches, yogurt, granola, cereal, toast, juices, etc They were also great about wiping down tables and sweeping/mopping the floorsThe front desk always had someone present, and they were quick to help with extra towels, blankets, a free toothbrush, bottles of water, etcThere was ample parking, an indoor pool, gym, and laundry facility The AC in the room was nice and quietThe only thing to be aware of is they allow dogs in this hotel They have a policy that if you can’t keep your dog quiet, they will refer you to a local boarding house to keep your dog at We didn’t bring a pet and only briefly heard barking I’m sure this will vary for everyoneOverall, a clean hotel with prompt service

7. Hyatt Place Dallas/Allen (3-star hotel)

About this hotel

Set off Highway 75, this relaxed hotel is 2 miles from Dayspring Nature Preserve, and 3 miles from The Golf Club at Twin Creeks.Warm rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. All feature sofabeds, and suites include kitchenettes.An area shuttle and parking are complimentary. Breakfast is available. Amenities include a casual bar and a 24-hour snack store. There’s also an outdoor pool and a fitness room. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 10 min drive to Oak Point Park and Nature Preserve
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Don King

It was good The staff was amazing! They were friendly and always willing to help No issues with the staff what so ever

Where I did have issues though, was the room The room was clean and fresh The highway noise was horrible, maybe because I was on the side of the highway Obviously the noise is louder Not sure if you hear the highway nois on the other side of the hotel If you stay make sure you’re not in a room facing the highway They could upgrade the windows to block out the noise The bed wasn’t as comfortable as I would like Still manageable What really got me was the sulfur smell you would get in the main lobby You couldn’t smell it in the rooms or the hallways on the floor I was on It was strong in the lobby It did not help because I’m a big breakfast kinda person With that smell I lost my appetite Overall good experience minus the smell and highway noise Staff was amazing One of the best I have experienced

Justin Edwards

Overall this was a good hotel and I definitely would stay there again For the most part it was clean it did have some spots that were not clean in the bathroom which would indicate that they didn’t do a 100% of a good job cleaning You can see those in the picture things that were left on the counter

The room itself needs a little bit of work on cosmetic as there are contractors fingerprints and other things wallpaper peeling and water damage signs The structure also probably needs to be evaluated because it has some major shift Front guest staff was awesome and nothing but friendly both at night and in the morning It’s nice to see that they keep more than one person on hand for the front desk at all hours Hotel is handicap accessible and has accessible rooms Shower was great although the shower doors are installed backwards Rooms could use a little bit more soundproofing as sound travels through the doors fairly easily You’re also going to hear a little bit of highway noise depending on the side of hotel you’re on because it is directly besides 75 They have a good snack and drink selection at the front desk They also have extended breakfast hours till 10:00 on Saturday which is better than a lot of neighboring hotels Parking is decent though it can be tricky to navigate and there’s a shortage of spots in the front I was able to find a spot still open later in the evening though so it wasn’t too bad Gaining access to the hotel is easy if you’re going southbound on 75 however if you’re going northbound you’ll have to bypass and loop back to it Easy to spot from the road Overall I would probably stay here again but one thing that does detract is they have anti-concealed carry and open carry signs The signs are not valid as they are posted incorrectly however they get the point across that they don’t want anybody that carries to stay in their hotel

Jerry Schrader

My wife and I stayed here for the weekend, I cannot express how amazing the staff was to us, everyone of them However Gabby went above and beyond as she mostly dealt with us throughout the stay There’s not enough that I can say about this place, they’ve always treated us like royalty, but this weekend when we really needed it they shone through

I highly recommend Hyatt in Allan

8. La Quinta Inn & Suites by Wyndham Allen at The Village (2-star hotel)

About this hotel

This colorful contemporary hotel is a 12-minute walk from the Villages at Allen and a 1.9-mile drive from the Allen Event Center.The modern rooms include pillow-top mattresses, free WiFi and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast and parking are offered, as well as an outdoor pool with a hot tub and a fitness enter. There’s also a 24/7 business center and meeting facilities.

Things You Need to Know

  • 7 min drive to Billings Productions, Inc.
  • Guests praised the restaurant
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Coragio N

I had my family from Mexico City stay at this hotel Well the experience was terrible!!! Room was dirty and drawers were broke When I brought it to the attention to the lady at the front she stated WOW you would put your clothes in the drawer???? My family was behind me so I did not respond how I should have! I said lady I stay at hotels all over the world and yes I use the drawers to put my clothes!!! What a response !!! Her attitude was unprofessional and rude, and I saw her interactions with other people like that! At night I spoke with Cori and informed her of my situation! She was amazing! Night and day difference! She was apologetic and understanding, told me to contact the manager Mr

Love I spoke with Mr Love and he was professional and apologetic! But his solutions were not reasonable, since the stay was booked through Expedia he could not refund anything Free credit to stay or vouchers, well I live here and those will not work and I will never stay or recommend this hotel! He stated he will speak with the owners and send me a partial refund via check One week has gone by and nothing I will call Mr Love On Tuesday July 5th and I will escalate to the news or whomever I need to as the owners does not seem to care Well Once I post all the pictures I took of how dirty the room was they will be obligated to do something ! I will call the health inspectors etc! How I was treated should not be tolerated! I will update as soon as I receive news Pictures will be posted today as well

April Borra

The entire building smelled like mildew There was no escaping it It was in the lobby, the hallways, the room

It was miserable I was visiting and was afraid this is just how it was in TX We stayed one miserable night, then moved to Super8 It was less classy, but the air and building were clean and the management was wonderful Something is very wrong at the La Quinta Our trip was in Oct 2021

Eulaine Mcintosh

This is our 2nd stay at this particular La Quinta Our room, the lobby and public areas are clean and fresh like new However some of the Amenities were lacking

The business center printer would not print, the volume of the fitness center TV didn’t work and treadmill wouldn’t start These may seem like minor things, but these amenities determine our choosing the hotel The owner of the hotel needs to make sure these things are in order as advertised

9. Marriott Dallas Allen Hotel & Convention Center (3-star hotel)

About this hotel

Across the road from the Watters Creek at Montgomery Farm shopping mall, this modern conference hotel is 2 miles from Highway 75 and 4 miles from the Topgolf sports entertainment complex.Unfussy rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Some rooms and all suites provide sitting areas. Some suites have access to a private lounge that serves breakfast, snacks and drinks at no cost. Room service is offered 24/7.Amenities include a 24-hour fitness center and an outdoor pool. There’s a casual steakhouse and a relaxed bar, plus more than 90,000 sq ft of event space. Parking is available for a fee.

Things You Need to Know

  • 7 min drive to Oak Point Park and Nature Preserve
  • Guests liked the unfussy rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jazzelynn Daigle

I was so close to leaving a bad review based on my experience in one of the restaurants here during my stay But luckily, when I went to the lobby to discuss the issue, I ran into Heaven who not only heard me out but did everything in her power to make things right It’s been so long since I experienced the level of customer service she provided at any establishment

I was beginning to think people just weren’t trained to provide a good experience anymoreBut Heaven was great She made me and the person with me feel valued and appreciated I went from feeling ignored and, honestly, wondering if my treatment was based on race, to feeling important and considering returning in the future and possibly hosting an event here myselfOne thing Heaven did for my guest and I was she personally escorted us back into the restaurant and introduced us to Kelly, who after hearing about our initial experience, made sure to turn our evening around Kelly was funny and kind, provided great service, and kept our glasses full Kelly and Heaven really turned our experience around, and I’m so glad we didn’t let one person ruin our evening The rest of the weekend was great This place has some great people providing service for the guestsAlso, the room we were in was very nice and super clean And I’m a person who LOOKS for a spot someone night have missed The bed was comfortable The lighting was great This is one of the top 3-star hotels I’ve ever stayed in

Shahnawaz Farid

The Marriott Dallas Allen team and especially John Vasquez are SIMPLY THE BEST! You could not ask for more professionalism than what John provided to me (and I am sure countless others) The attention to details was unbeatableAlthough my stay was only for 2 nights for a work trip, John provided phenomenal care, and knowledgeable service that I never had received before, and that is saying something as I have stayed at a number of wonderful Marriott properties across the world

That is why I am truly appreciative for the great recommendations, insights, and understanding of my circumstances I had which John always graciously answered, solved, and recommended to me Regardless of what my problem was, you could not ask for a more customer caring professional than John as it was absolutely evidentJohn exemplifies class, empathy, care, and understanding the importance of the customer experience I have recommended my friends, family, and work colleagues for this specific Marriott hotel solely due to John’s stellar quality of service, and hope this is the standard for all services across not only at this establishment, but for every company – regardless of service

Justin Thresher

Booking into the room was painless and the gentleman “kyle” was very friendly and professional Our room has a beautiful overlook of the pool area with a king bed very comfy The food at the restaurant was delicious, $18 for buffet style pulled pork and mashed potatoes

Well worth it!! The bar in the lobby was phenomenal or at least my evening was 😁 Good people great atmosphere!

10. Holiday Inn Express & Suites McKinney – Frisco East, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is an 8-minute walk from The Beach at Craig Ranch sports facility, and a 15-minute walk from professional hockey games at Dr Pepper StarCenter, home of the Dallas Stars.Informal rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas. Kids age 19 and under stay for no extra charge with an adult.Complimentary amenities include parking, and a breakfast buffet served in a colorful breakfast room. There’s also an outdoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 9 min drive to iFLY Indoor Skydiving – Dallas
  • Guests praised the service

Feedback From Real Customers

purgamen 3006

We’re IHG members and generally trust the brand This wasn’t a total miss but it wasn’t a total hitThe location was great for our purpose for being in town

We were attending an event at the Frisco Convention Center and this hotel was literally half the price of the Embassy Suites which is attached to the Convention center About a 10 min drive so we’ll worth itThe breakfast was OK Only 1 type of yogurt – strawberry, my least favorite Otherwise the usual fare although they only had bacon one day (not sure why)The mini fridge in the room was a ceaseless sound box, to the point where we unplugged it nightly to be able to sleepThere was no shampoo in the shower — 2 body soaps, one conditioner, and no shampoo When I asked at the desk for shampoo, I was told housekeeping would address it later OKI’d already showered using the body soap but it shouldn’t have been missingFinally we always take the stairs and the carpeted landing left something to be desired – heavily stained but thankfully, not stinky

Anita James

We were so excited to set up a hotel block at the Holiday Inn-Frisco East location for our wedding We began the process with the sales department (had an initial phone call and email exchange), only to be ghosted after leaving multiple members of the team countless emails and voicemails for more than a month Thankfully, we found another hotel with excellent customer service that can host our guests

Holiday Inn missed out an opportunity to host 100+ of our guests from out of town

Darielle Haynes

The bathroom has a constant scent of sewage or number two The scent hits you as soon as you walk in every time The side tables looks like juices from a male were still on it

Was here for almost a whole week and the cleaning people never came Bed was never made and had to go get my own towels When to the front desk multiple all they keep telling me is, the cleaning crew should have been there by now No one has came to take out trash When I asked what to do with my dirty towels they just tell me to throw them in the hall way They got picked up the next day but I still didn’t get my room cleaned The string to pull up the second shade on the window is gone So I can’t even have complete sunlight in my room

11. Sure Stay Plus by Best Western Plano (2-star hotel)

About this hotel

Off Highway 75, this straightforward budget hotel is 2 miles from the Plano Center and 10 miles from the Allen Convention Center.Casual rooms provide complimentary Wi-Fi, flat-screen TVs, minifridges and sitting areas, plus tea and coffeemakers. Upgraded rooms add whirlpool tubs. Children age 17 and under stay free in a parent’s room.Freebies include a hot breakfast buffet served in a low-key dining room, as well as parking. Other amenities consist of a gym, an outdoor pool and a hot tub. Coin-operated laundry facilities are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 4 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the friendly service
  • Guests praised the lobby
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the outdoor pool

Feedback From Real Customers

Jessica Knoble

Having a wonderful experience here Front desk was incredibly kind and helpful, room was clean and cozy, I missed breakfast (my fault!) but they still had things out for guests Showed up later than my requested check-in time due to a flight delay and it was no problem at all; very kind staff and beautiful lobby and rooms, and a great price! Internet was occasionally spotty, and bathroom vent didn’t work, but nothing big enough to keep me from giving this place five stars

Great stay!

Christina Nease

This hotel is AMAZING my 9 yr old daughter and I stay here once a month for our mother daughter night out her choice everything and for a 9 yr old that’s rare she loves it It’s very swanky inside with a price that beats all others The rooms are huge and amazingly clean and fresh

And the beds are like sleeping on a cloud They have delicious breakfast and very friendly and helpful staff I’d recommend this hotel above all others

Alysia Lil One

1st time visiting for a business seminar Perfect location for my needs The room was on the 1st floor which provided easy access to come and go

The room looked nice but was a little stuffy, the bathroom vent did not work so this may have contributed that The beds were comfortable Bluetooth mirror speakers in the rooms The breakfast served was hot with, yogurt, pastry products, scrambled eggs and bacon Overall it was nice for the price

12. Residence Inn by Marriott Dallas Allen/Fairview (3-star hotel)

About this hotel

Off Route 75, this casual extended-stay hotel is 2 miles from Allen Station Park, 4 miles from the Heard Natural Science Museum & Wildlife Sanctuary, and 5 miles from Bethany Lakes Park.Contemporary studios and 1-bedroom suites have free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as kitchens, and living areas or living rooms with sofabeds.Hot breakfast is complimentary. Other amenities include an indoor pool and a 24-hour fitness room, as well as a BBQ/picnic area and a convenience store.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Towne Lake Recreation Area
  • The fitness center has weight machines

Feedback From Real Customers

V. G.

I’ve stayed at Marriott hotels for over 20 years, but the quality for what I pay has declined over the years I made a reservation for this hotel for a special occasion for a friend The room looked horrible! It was half cleaned, and there were holes in the curtains! After calling the front desk, I was shown a few other rooms that had holes in the curtains, as well as a toilet that ran nonstop, damaged kitchen chairs, a cracked toilet, loud A/C unit, and the list goes on!!! It was one of the most uncomfortable hotel stays I’ve ever had in my life! I got a message from the hotel that said they’d share my experience with the hotel staff, but offered no credits or anything for all the mess I had yo deal with! Never ever again! It’s PAST time to find another hotel chain

Bill R

The thermostat is connected to a motion detector If the system does not detect movement in the room, it turns off the heat or air conditioning Now imagine 90+ degree weather in Texas

You go to sleep nice and cool, and then wake up in the middle of the night hot, sweaty, sticky, and uncomfortable Now imagine a week of this Ridiculous! I can’t recommend this hotel for this reason alone unless you want to freeze in cold weather and bake in hot weatherThe light behind the mirror wasn’t working either, so that made shaving more difficult than it had to be also The free breakfast was nice because it was free, but it’s pretty much the same thing every day Eggs and sausage patties, same cereal, oatmeal, yogurt and fruit, and you can make waffles It’s OK if you don’t mind the same choices every day Too bad, because other than these issues, the hotel was OK

Nurse

Pros: Located in a great location that’s close to restaurants, entertainment, and shopping…you could literally just walk Friendly front desk staff at checkin5🌟sCons: The rooms aren’t as clean as they should be

We switched rooms because our bathroom was dirty and you could obviously tell that the kitchen floor hadn’t been cleaned Our second room was on the same caliber as the first, but we decided to just clean it to the best of our ability, and call it a night 3🌟s

13. Courtyard by Marriott Dallas Plano/Richardson (4-star hotel)

About this hotel

A mile from Route 75, this contemporary hotel is 6 miles from Curtis Culwell Center arena and 8 miles from the Firewheel Town Center mall.Modern rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers; some add sofabeds.Parking is free. Other amenities include a relaxed restaurant/bar, an outdoor pool and a 24-hour fitness room. There’s also a furnished terrace. Breakfast is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 5 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “Bistro” 20 times
  • Guests liked the bar

Feedback From Real Customers

Amanda Nicole

Had a great stay over the weekend My only complaint is I wish they had complimentary breakfast the price to buy something frozen like a lean cuisine is very high

Almost forcing you to pay for the also extremely high rate for a basic continental breakfast or buy something of barelyhigher but of basic same value from their bistro which is at least prepared freshly This is a major flaw in the services offered by this hotel in my opinion

14. Tru by Hilton Allen Dallas (2-star hotel)

About this hotel

Set between a residential area and Highway 75, this informal hotel is a mile from both Allen Premium Outlets and Allen Station Park, which has wakeboarding facilities and athletics fields.Relaxed rooms feature Wi-Fi, flat-screen TVs and minifridges.Amenities include an outdoor pool and a fitness room, as well as a furnished patio. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Billings Productions, Inc.
  • Some guests disliked the bathrooms
  • Guests praised the service
  • Guests mentioned lobbies 17 times
  • Guests mentioned “coffee” 10 times

Feedback From Real Customers

Elizabeth Gongora

I loved this place! The price was right and it was easy to get to Right next to Cracker Barrel I felt so comfortable and felt it was really clean

It reminded me of a college dorm room So it was cool, but it was still spacious! The lobby is really nice too! We didn’t get breakfast there, but it looked good Shampoo & Body wash & lotion smelled amazing!!!

Yan Yau

The hotel is new, well decorated and has decent service however, it misses the most important value as a hotel as its comfort level is very low! The bedding is the worst ever! The pillow is way too soft and the sheets have a very plastic feeling, They stick to your skin The AC is very loud and couldn’t cool down at all

it’s ridiculous that the outside temperature is only 50 degrees but inside is hot and stuffy Don’t know what’s wrong with the architecture design We ended up tossing around and couldn’t fall asleep at all

15. Holiday Inn Express & Suites Dallas NE – Allen, an IHG Hotel (2-star hotel)

About this hotel

A 2.4-mile drive from Allen Premium Outlets, this modern hotel is also a 2.7-mile drive from Allen Event Center. The straightforward rooms come with flat-screen TVs and desks, plus minifridges, iPod docks and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living space with pull-out sofas & kitchenettes, while some have a whirlpool tub. Amenities include a free breakfast bar, 2 meeting rooms and an outdoor pool with a hot tub and waterfall, as well as free parking.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to Billings Productions, Inc.
  • Guests mentioned the rooms are unclean
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 11 times

Feedback From Real Customers

Generous Yeh

Normally don’t care to write reviews for hotels but I was fairly impressed The room was crazy spacious and at the price, very cheap and high value When we walked in it was hot like a sauna but the AC worked to cool it down pretty speedily

Front desk was kind, nothing special to report First floor had everything including a fair fitness center Location was decent with a fair bit of shops and restaurants close by We stayed for an event at the Allen Event Center but the nearby surroundings were solidBreakfast is provided so that’s cool It’s nothing special but it’s included in the cheap price already Unfortunately, pools are outdoors and often closed (closed on our visit) whereas other hotels have outdoor pools and jacuzzis that remain openThe main complaint is that the shower drain is annoying to deal with and extremely slow Each shower my feet will be submerged in soapy water as I’m ready to leave so I take extra time to wait for water to drain before rinsing off finally It was a bigger deal than you might imagine (at least to me), but great service, cleanliness, and overall positive impression puts the hotel at 4

Dámaris

Stayed one night The front person was nice room looked fine We turned the tv on and it was inaudible

Thank goodness for subtitles The AC must’ve been 30 years old, it was SO loud Got up to go eat some of their breakfast…wow it was bad Just thankful for bananas On my way back home I noticed BED BUG bitesWouldn’t recommend staying here unfortunately

Emily Killham

Staff was nice, place was clean However, our shower did not work during our stay The best they could do was a key to a second room (without enough beds for our family) where we could shower

Neither maintenance nor the manager, Amit Patel, could be located during our staySince the stay I have tried numerous times to reach management, to no avail In addition, IHG Corporate has explained this is an independently owned and operated hotel by Everwood Hotel Properties and so they can also not provide any or accommodation

16. Courtyard by Marriott Dallas Allen at the Event Center (3-star hotel)

About this hotel

Off Highway 75, this informal hotel is a 2-minute walk from The Village at Allen shopping center and 5 miles from the TPC Craig Ranch golf course.Contemporary rooms offer free Wi-Fi and flat-screens, along with microwaves, coffeemakers and minifridges; some add sofabeds and/or balconies. The 1-bedroom suites have wet bars, and separate sitting areas with pull-out sofas, and some offer dining areas.Parking is complimentary. An American restaurant/bar serves breakfast and dinner. Other amenities include an indoor pool, a gym and meeting rooms, as well as a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 8 min drive to Towne Lake Recreation Area
  • Some guests complained about the air conditioning and the beds
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 24 times

Feedback From Real Customers

Frank N

We are locals on an overnight trip Ethan checked us in He was very friendly and professional

He was able to accommodate my room upgrade request He set us up in a very nice suite, which had a balcony overlooking the courtyard The room had a very nice layout and was very clean We would have appreciated a different brand of toiler paper, because the one in our room was very coarse Not sure what brand it was The covered parking garage was conveniently located across the street from the property Unfortunately the dining facility on the property was not available to us the evening of 7/9/22 because it was closed We appreciated the many dining options within walking distance The property is centrally located to many shopping and dining areas We would certainly stay here again!

Sarah Nowlen

Pretty decent room Nice little balcony! Not as clean as I would have liked, and very uncomfortable bed! Nice views and restaurants near by Safe and clean parking lot well lit with plenty of spaces

Probably gets pretty crazy when there is an event If i stayed again I would request a room overlooking the courtyard rather than the street I’m sure it’s staffing related but they didn’t have breakfast the day I was there, which would have been fine if the very nice guy who checked me in hadn’t twice told me the hours and location of the breakfast I could expect All in all a fine place to stop, a little on the expensive side

edwin t

This was place okay The beds were super stiff and the room was quite warm (March) I turned on the AC and the unit was EXTREMELY loud and make a clunking sound

I had to turn it off so we could get back to sleep I requested a room with a bathtub in the notes at booking and didn’t get one There was also 0 toilet paper in the room so we used KleenexLocation is superb if you want to have a few drinks after an event at the event center Beyond that, it’s nothing to write home about

17. Candlewood Suites Plano North, an IHG Hotel (2-star hotel)

About this hotel

Off US-75, and less than a mile from casual eateries and shops, this informal all-suite hotel is 3 miles from both Oak Point Park and Nature Preserve, and a restored 19th-century farm at Heritage Farmstead Museum.Straightforward suites offer Wi-Fi and flat-screen TVs, as well as living areas and kitchens.Amenities include a 24-hour breakfast/snacks kiosk, a gym and a business center. There’s also an outdoor BBQ area with picnic tables. Parking is available. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • The rooms have refrigerators and coffee makers
  • 6 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the service
  • Guests mentioned beds 10 times
  • The fitness center has treadmills and free weights

Feedback From Real Customers

Michael Corley

There room itself is typical for this price range A couple of issues we had with this location was primarily around parking Our room was 221 which happens to be the last room on the floor

We were across the hall from the fire stairwell exit that also served as the exterior door at the end of the floor Unfortunately, there are only four real parking spots on that end of the building That just means if your room number it’s close to 100 200 300, then your walk to your car won’t be that far But if you’re room is closer to 121 221 or 321, You’re likely going to have a bit of a trick between your room and your carThe shower and room 221 has a high-pitched squeal with the shower head Apparently there is an issue with the shower head and anytime someone takes a shower, you hear a very high-pitched squeal throughout the entire room and it’s very loud in the shower itselfThat’s for cleanliness, our bathroom still had a used bar of soap in the shower and a prior customers toothbrush and razor on the shelf unit hanging on the wallThe AC does have a fan that will stay on the entire night so that’s a plusAccess to one of the TVs HDMI port is very difficult to get to if you have a device that you want to plug in You can get to it but you can’t move the TV to see it as it’s mounted diagonally on the wall in the cornerThe lobby does not have any tables nor do they offer any breakfast in the morning If you’re looking for somewhere together with some friends at the end of the night, you’ll have to gather in a room or outsideAll in all this hotel was just fine but I wouldn’t recommend it We chose this hotel because it was pet friendly, but you do sacrifice in other areas for that

Cer

Would not recommend this place Pots, pans, utensils, dishes are very worn out and filthy Found other people’s hair in bedding during check in

Bathroom does not have a vent or that it’s broken I assume daily housekeeping doesn’t exist that’s why it wasn’t offered The bath towels are on the smaller side and rough There was a stain in one of themWould not return to this place Holiday Inn express is alot cleaner and nicer if you’re an IHG member

Obadah DB

I stayed here for ~16 days: the place was pretty good overall, the rooms had good amenities and were the size was okay I would recommend this place My only two complaints: The room had a bad smell; it’s very noticeable when you first enter but then you eventually get definitized to it, and the rate was a bit high given the size and quality of the place, but it wasn’t too bad

18. Hampton Inn & Suites-Dallas Allen (4-star hotel)

About this hotel

This modern hotel off Highway 75 is a 2-minute walk from shopping at Allen Premium Outlets and a 5.4-mile drive from the Heard Natural Science Museum & Wildlife Sanctuary.The casual rooms include free Wi-Fi, custom-designed beds, flat-screen TVs with HD channels, and coffeemakers. Some rooms have pull-out sofas, while suites add living areas, microwaves and minifridges; some have whirlpool tubs.Hot breakfast and weekday breakfast bags to go are free, as is parking. There’s also a fitness room and indoor pool, plus a terrace, business center and meeting room.

Things You Need to Know

  • Guests liked the clean rooms
  • 8 min drive to Towne Lake Recreation Area
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned “outlet stores” 19 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Andy

Hotel was not nice The beds are awful and not comfortable at all The mattresses feel like they are probably 20 years old

We had to leave a night early because we couldn’t sleep another night in the beds We had to have our keys reprogrammed at least 3 times The pool was randomly closed when we arrived They wouldn’t refund the last night because I paid in advance We left anyways The place is not up to Hilton standards and the hotel and corporate was no help at all The lady at the front desk was very nice but wasn’t able to help us either

Anita Vyas

As great the location is, next to outlets, there is ZERO housekeeping service here I repeat ZERO So be ready to take out your own trash, ask for towels and toilet papers etc

We (mom and 2 teenager boys) stayed 5 unfortunate days and didn’t get a single day of housekeeping though we requested it the moment we checked in specified day and time Reconfirmed and asked over and over again morning, afternoon and evening Yet nothing Then I just took all the trash out and dirty towels and dumped it outside the room It sat there for 2 days with no one to pick it And then the concierge had the audacity of calling us at 11:15 pm when we were asleep to say that we had a ‘do not disturb’ sign on the door so got no housekeeping We have a pet and we were specifically asked to keep the beware of pet sign on the door I took it out after 2 thinking maybe that’s why we weren’t getting service For sure not paying $75 for my pet dog as there was no cleaning service I’d rather pay myself that money for taking the trash out and keeping the room clean and bringing my own toiletries This is my second bad experience with Hilton so this is going to be a bad breakup Hilton never again

Phil Ruffin

We had an urgent need for a room, and just showed up in the night They were very accommodating We slept through breakfast, but they located some yogurt and apples for us later

The 3 different front desk agents were welcoming and friendlyIt was a good choice

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