hotel for couple

18 Best hotels with penthouses in Sachse, TX (2022)

hotels with penthouses in Sachse, TX

1. Aloft Richardson (3-star hotel)

  • Address: 1160 State St, Richardson, TX 75082
  • Phone: (972) 234-4007
  • Ratings: 4.2 (570 reviews) Very good
  • Website : Aloft Richardson
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed quarters in a modern hotel featuring an outdoor pool, plus a hip lobby bar & a gym.

About this hotel

Surrounded by office buildings and restaurants, this modern hotel off Highway 75 is a mile from the 51-acre Spring Creek Nature Area and 4 miles from the Heritage Farmstead Museum.Casual rooms feature free Wi-Fi and 50-inch flat-screen TVs. Suites add sitting areas; some come with balconies.Parking is complimentary. Breakfast (fee) is served in a laid-back cafe. There’s also a trendy lobby bar with a pool table, plus a fitness center and an outdoor pool.

Things You Need to Know

  • 5 min drive to Dark Hour Haunted House
  • 3 min walk to nearest transit
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Flywith Dinh

A very pleasant stay with the Aloft Richardson Front desk staff were very nice and accommodating with check in a breezeThere’s a car park for hotel guests at the back with an overflow car park opposite the hotel which makes parking really easy

Rooms were comfortable and quite new which made the stay relaxingThere’s a convenience store in the lobby which also sells hot food items for breakfast and a wonderful barNice pool area and gym with decent equipment Lifts were fast and a nice and cosy hotel environment


This is a very nice hotel that is located in a great area The rooms are spacious and quiet You won’t hear kids running around the hallways as the rooms are nicely insulated that helps with noise

The bad part of this hotel is what they don’t tell you aboutIncidentals!The hotel isn’t cheap to begin with Over $100 a nightWhen you check in though, they will charge your credit card for the room, taxes and fees PLUS they will charge your card $50 for Incidentals (room service, long distance calls, drinks from the bar, pay per view movies, etc)But they will charge you $50 PER NIGHT for how ever many nights you stayFor those of us on a budget, it really hurt after paying $430 for 3 nights and then checking our bank balance to find that we were charged $581!So be prepared to be charged an additional $50 per day you stay at the hotel They will only tell you that they charge $50 but, they don’t tell you that is per dayIt will take up to 10 days before your card is credited for that charge

Kesha Mccauley

Recently stayed over a weekend in a 1 King Bed Savvy Suite The hotel lobby, bar area typical of any other Aloft

so let’s jump straight to the random observations of the room itself One of the most poorly designed rooms I have ever stayed in The room had a separate living area (sofa with pullout bed) with the King bed in a separate back area The air circulation was extremely poor in the back area where the bed wasvery stuffy and uncomfortable with nothing but a ceiling fan to recirculate hot airmeanwhile in the front area where the pullout bed was, you had to keep the air on freezing just to try to make the entire area a comfortable temperature The light switch for the bedroom area and the living space was one in the same The refrigerator was awkwardly positioned under the bathroom sink next to the toilet area The shower door opened inward and not outward and was just a tight fit with the placement of the toilet There was absolutely no ledge or anywhere to place your shower gel, shampoo etc in the shower They did not have any bedding for the pullout bed in the room so you have to call and request it I observed several people throughout the weekend down at the front desk requesting bedding for the pullout bedWhy not just already have it in the room? The room was clean and very spaciousjust very poorly designed

2. Drury Plaza Hotel Dallas Richardson (3-star hotel)

About this hotel

At the junction of US-75 and Highway 190, this casual hotel among commercial plazas is 1 mile from the Charles W. Eisemann Center for Performing Arts and Corporate Presentations. It’s 17 miles from the Dallas World Aquarium.Contemporary rooms come with Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living rooms with pull-out sofas.Free soft drinks and popcorn are provided daily. A modern bar in the lobby offers cocktails and light fare. There’s also an outdoor pool with a sundeck and lounge chairs. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 2 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the modern bar

Feedback From Real Customers

fran godsey

My stay was amazing!! First of all every staff member was so friendly and helpful The hotel in general is very nice and clean The free breakfast and dinner plus 3 adult beverages was the best! Also we had access to fountain drinks 24 hours in the lobby

The hotel bar and kitchen was very nice and drinks and food anywhere we went in the hotel was so good! My room was so big and so nice much bigger than a typical 2 queen bedroom in a hotel Pool area was very nice and actually had plenty of towels to use unlike most hotels I highly recommend this hotel Very family friendly!!! I will always be looking to stay at this hotel chain from this point on I absolutely cannot say enough great things about this hotel!


Fantastic hotel in Dallas! I stayed here for work and it was perfect Service was great, people are very nice and accommodating, room was large with good amenities, and the whole place was pretty clean They serve breakfast and also unlimited soft drinks and coffee/teas all day

I went down to get a hot tea every night Did eat at the Kitchen twice during my stay and enjoyed it Had the Bavarian pretzels, a turkey club, and even the berry dessert All were tasty! And the parking garage is free! Would definitely stay here again and look forward to when I can!

Patrice Russell-Simpson

This was the best stay I’ve had The staff were wonderful, the pool is amazing and the food is so tasty! Everyone is so polite and kind My room was clean and catered to with care

They checked us in earlier than anticipated after just getting off the flight I enjoyed Dallas so much more after being here I will be staying here again The variety at the buffet was amazing You also get free drinks during your stay Talk about all inclusive!!!! This is your best deal! I’m already looking to book my next stay 🎉

3. La Quinta Inn & Suites by Wyndham Garland Harbor Point (2-star hotel)

About this hotel

A 1.8-mile drive to Windsurf Bay Park on Lake Ray Hubbard, this modern and colorfully decorated hotel is also a 15.2-mile drive to central Dallas.Free WiFi, plus coffeemakers, pillow-top mattresses and flat-screen TVs with HD channels are included in each contemporary room. Upgraded rooms are equipped with microwaves and minifridges, while suites offer separate sitting rooms with sofabeds. Kids 18 and under stay free with a parent or grandparent.There’s an indoor pool with a hot tub in addition to a fitness center and free continental breakfast. Amenities also include a guest laundry room, meeting facilities and complimentary parking.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to Duck Creek Greenbelt
  • Some guests disliked the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ted Ziegenbusch

Walls seem a bit thin Heard a lot of people coming and going between 10pm-1am in the hallway Also, could hear the television and conversations right next door loudly at 8am

Window coolers have a thermostat and go on and off all night during this heatwave Kind of funny as these were popular coolers in the 1960s Nice room and bathroom with microwave and a refrigerator and coffee maker Breakfast was adequate with a waffle maker, cereals, juices bread and coffee Although, help needs to do a much better job of watching food supplies Both days we ran out of coffee and had to ask multiple times for replacement coffee Wait, wait, wait Ran out of coffee, waffle batter, yogurt, milk and cereal bowls the first morning by 8:00am Two of those were never replenished an entire hour later when the kitchen closed Several of the visitors were unhappy about the lack of any attention to our needs at breakfast Overall, an okay property The noise from dogs barking in the hallways (pet friendly) was also a mild irritation Best assets were proximity to the nearby lake and nice rooms, beds and shower

Shawn Pickett

Room was clean and bathroom was very clean and nice At first I thought there was no closet but it was behind a giant full length mirror Our particular room was supposed to have 2 queen beds but only had one plus a fold out couch bed

Another small annoyance was there was no regular coffee packs in our room or coffee cups There was only decaf and regular thin plastic cups in the bathroom

Dianna Story

The place is dirty for starters Open pet policy means they don’t have any pet free rooms The toilet was broken in the ground and the smell of urine came strongly through the floor constantly

Surfaces were dirty The breakfast consisted of bread you had to toast yourself on a convection oven that was never plugged in, during a 3 night stay Eggs bland and overcooked Sausage links Waffles you have to make yourself and they were out of batter every time I went That’s it No other meat no gluten free options, cereal but only room temp water No cups other than small water cups It was so dirty Couldn’t eat there due to how dirty it was Disorganized and sloppy Multiple people complaining Terrible smelling carpets and unit was overwhelming My husband has an asthma attack, my son and i had allergic reactions to the heavy dog dander in the room It was so unpleasant They did nothing to rectify the situation They charged me for an extra 2 nights and didn’t return that money until 3 days post returning to my home state Then after I complained I reviewed email stating I was being refunded and that housekeeping came by and offered a new room And that we declined That infuriates me because it never happened This place was awful I would not stay here again if my life depended on it I stay in Texas sometimes 10 times a year and it’s my home state I received no refund as of yet, and I don’t expect I will I feel totally sad that this place looks and sounds great, especially the free breakfast but it turns out to be terrible Oh also the trash bin on the 3rd floor by the elevator was piled high with trash all three days No housekeeping was done on that floor And the elevator smelled of urine Just all around don’t go here

4. Best Western Plus Rockwall Inn & Suites (2-star hotel)

About this hotel

Off I-30 in south Rockwall, this relaxed hotel is 4 miles from Buffalo Creek Golf Club and 23 miles east of shops and eateries in Downtown Dallas.Warmly decorated rooms provide free Wi-Fi and flat-screen TVs, plus desks, minifridges, microwaves and coffeemakers. Some feature balconies. Suites add pull-out sofas, and some have whirlpool tubs and/or separate living rooms.A hot buffet breakfast and parking are complimentary. There’s also an indoor pool, a hot tub and a 24/7 fitness center, as well as a business center, meeting facilities and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 14 min walk to Shenaniganz Entertainment Center
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Luz Barreto

I totally recommend this hotel The staff are friendly and helpful Overall, the customer service is their best asset

The room was comfortable, clean, and spacious The front desk personnel are happy to assist you right away The breakfast was perfect for me and the group I was traveling with The only thing I was disappointed was the noise of the vehicles in the highway However, I am still happy for the attentiveness and outstanding service provided Special thanks to Ms Adriana for her service and friendly attitude She prepared the breakfast and ensure food was available at all times Thank you Adriana! I wanted to ensure your hard work and dedication does not go unnoticed For the young front desk lady, your help was much appreciated Thank you all! (Feb 6-8, 2022)


For the money, this is hands down the nicest Best Western I’ve ever stayed at I have back issues and prefer to stay at a motel that has an indoor hot tub and pool The hot tub was perfect and loved the fact that it connected to the pool

Also enjoyed the fact that it stayed open until 11pm To finish it off, the Texas waffles for breakfast were amazing the next morning! Thanks again! Will be looking forward to staying here again and again!

Candice Godbold

Symone checked us in and was so friendly and courteous When we checked out, we realized we lost something and Roland went above and beyond to help us find it He even made sure to keep our information in case it’s found in the future

The beds are cozy, the showers have great water pressure, and even though the parking is small, the hotel is beautiful inside and the room was spotlessIf you’re traveling or staying in the area, this hotel offers luxurious accommodations for a fair value

5. Hyatt House Dallas/Richardson (3-star hotel)

About this hotel

Set in the North Texas Metroplex area of Richardson and Plano, this contemporary, all-suites hotel is 15 miles from downtown Dallas.The modern studios come with separate living and sleeping areas, flat-screen TVs with premium channels, and free WiFi. Suites add fully equipped kitchens and separate bedrooms.Freebies include a buffet breakfast and parking. Other amenities include an outdoor pool, a hot tub, a fitness center and a sports court. There’s also a 24/7 market and a grocery delivery service, plus a guest laundry, a business center and meeting facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are large
  • Some guests complained about the bathrooms
  • 8 min drive to Dark Hour Haunted House
  • Guests liked the friendly service
  • Guests mentioned “omelettes” 15 times
  • Guests praised the breakfast

Feedback From Real Customers

Aamir Sayeed

Very good hotel apartment style with kitchen and homely rooms The only issue is cleaning & room services are not so easy to schedule and the facilities are a bit aging Some things in the room like bathroom shower, taps etc are wearing out and may not work properly

On the bright side, Internet was stable and fast enough for my office work to run smoothly 👍Overall great bargain for the price

Kanoi Ruiz

My family and I loved it here! Our room was sleek but also homey because of the living room and full kitchen Our room and public amenity areas were very clean The breakfast spread is pretty great too, there’s something for everyone

Last but not least the housekeeping crew and front desk staff were amazing They all had such friendly and fabulous personalities yet super professional I can’t say anything bad here We will miss itShout out to the staff; thank you for making our stay so comfortable and I loved talking to yall

Kristen Credeur

We stayed at Hyatt House in Richardson Texas for a cheerleading competition The hotel staff was super friendly I just wish it would reflect the hotel itself

The halls smelt horrible The rooms had no wash cloths When asked they said they had none due to people hoarding them That’s strange Then when we needed more towels on the 3rd night they had to check if we could have any because the housing staff was gone for the day This was at 7:00 PM They did end up finding someOur friends that were staying at the hotel went to the snack area and purchased some chips and they had expired the month prior I wish we would have had a better experience

6. Hilton Dallas/Rockwall Lakefront (4-star hotel)

About this hotel

On the shores of Lake Ray Hubbard, this relaxed hotel is a 3-minute walk from the lively Rockwall Harbor entertainment complex.Understated rooms feature custom-designed beds, and provide free Wi-Fi, flat-screen TVs and safes, plus tea and coffeemakers. Some have balconies with pool or lake views. Suites add minifridges, whirlpool tubs, and living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a farm-to-table restaurant, and a chic cocktail bar with lake views, plus a seasonal pool bar. Other amenities include a fitness center, a walking track and an outdoor pool. Breakfast is offered for a fee.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to Rockwall Lake
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “movie theaters” 20 times
  • Guests liked the breakfast
  • Guests praised the lake views
  • Guests praised the nightlife

Feedback From Real Customers

Karen Turrentine

My family and I had a great time in your hotel From the valet to the check in to the room, everything was amazing I also loved the welcome text and having the ability to ask questions through the text function was so convenient

I want to personally thank the two Valets and the text customer service Also the bar was a great way to relax I can not wait until it warms up, I will be back! Awesome Hotel!


We were in on of their banquet rooms at a celebration of life It was so nice & the staff was extremely nice & kind This hotel is exceptionally beautiful it being right off the lake

When you come inside it’s so cozy There is also valet parking I would definitely recommend this hotel to my family/friends I’m not certain of the cost but a very nice place to stay I would say

karin wiseman

Used Resort Pass to book a cabana for a Monday Worth it! We got to the hotel at 10:30am and did their self park Super easy

The lobby of the hotel is so pretty Checked in at the desk and went out to the pool to claim our cabana! Bar opened at 11am so we got settled in and waited Our cabana waiter brought our chef’s welcome plate (fruit, good fruit) and mini waters Had to wait for the frozen machine to freeze (it was 110 that day, so yeah, we get it!) but had mixed cocktails to get us through Enjoyed the pool, the cool breezes off the lake, and the shade in our cabana Things to be aware of: prices are high (it’s a hotel, that’s how it works), lots of kids (summer time, that’s how it works), not super attentive staff (it’s 2022, that’s how it works) But overall it was a great time! We will be back for sure!!

7. Holiday Inn Dallas – Garland, an IHG Hotel (3-star hotel)

About this hotel

This contemporary hotel is a 4-minute drive from Hawaiian Falls Waterpark and a 12.7-mile drive from Lake Ray Hubbard.The modern rooms come with desks and flat-screen TVs, plus minifridges, premium cable channels and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living spaces with a pull-out sofa, plus a kitchenette with a wet bar.Amenities include an American bar and grill (where kids 12 and under eat free), an indoor pool with a hot tub, and a fitness center, as well as event facilities and free parking.

Things You Need to Know

  • 6 min drive to Hawaiian Falls Garland
  • One of the few hotels in the area with room service
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned bars 15 times
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Karmyn Ward

This was a very nice Holiday Inn The beds were just a tiny but uncomfortable at first, but that’s just because it was not quite a plush as mine is at home Everything else was great

It was very clean, very nice bedroom and bathroom, great TV, very friendly staff, and was in a nice location The room was a very nice size too There was also a nice view out of the window, since it was not right next to another building either

Keicha Clayton

My husband and I stayed 2 nights and that was a long 2 nights The air was broken the first night I did let the front desk know we waited hours and hours until we went down to the front desk to see what was taking so long only too find out it was a shift change and the previous clerk never mentioned it to person taking over or contacted maintenance

The bed was super hard and very uncomfortable We tossed and turned the whole night So I definitely will not stay here again Waste of $200

Charles Manning

The room i had was a fairly large and it was clean The bathroom was spacious and the shower gets hotDownside to the room, it was on tge freeway side so it was noisy until about midnight when traffic finally lessend for the night

The bed, i think the floor would have been softer than the bed Tge hallway always has a funky food smell to itThe staff was nice and always courtious If the bed was not so bad the place would get a higher rating

8. DoubleTree by Hilton Hotel Dallas – Richardson (3-star hotel)

About this hotel

A 3-minute drive from Highway 75, this relaxed hotel in the Richardson Telecom tech-business corridor is 3 miles from the University of Texas.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus custom-designed beds. Suites add separate living areas and kitchenettes. Club quarters offer access to a private lounge with perks such as breakfast and evening snacks.An area shuttle and parking are complimentary. There’s a bistro restaurant serving Texas fare, plus a casual bar. There’s also an outdoor pool and a 24/7 fitness center. Other amenities include 13,000 sq ft of meeting space and a business center.

Things You Need to Know

  • The rooms have minibars
  • Guests liked that this hotel is near restaurants and bars
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the professional service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned microwaves 19 times
  • Guests mentioned “cookies” 93 times

Feedback From Real Customers

Ginika Ugoeze

My church had an an event here and right from the time of the booking, they were attentive to our needs to ensure that our program was successful I do really appreciate the hotel staff especially Ms Linda and Mr Tommy Mr Tommy and his team were exceptionally helpful in getting the hall set up for us and providing all the extra stuff we needed

The rooms were clean and comfortable Thank you all…surely gonna be back!

Abril Goforth

One of the glasses in our room was not clean Like, no attempt had been made to clean it The light on the bathroom mirror will not light, so the bathroom is very dark

The rest of the room has poor lighting, as is true for most hotels Makes applying makeup a challenge But the rest of the room appears to be clean The bed is comfortable The location is easy to access from the highway and was good for our needs

Kalvin K

Room was nice and big You have to actually request maid service if you want one It was not automatic

Perhaps it’s a COVID thing nowadays It actually has a microwave but I didn’t see until the last day because it was black and pushed far back into the cabinet I needed one and called front desk but didn’t tell me there was actually one in the room, instead said to use the one down in the lobby Overall, a good hotel to stay at

9. Homewood Suites by Hilton Plano-Richardson (3-star hotel)

About this hotel

This contemporary extended-stay hotel along the President George Bush Highway in the Plano-Richardson Telecom Corridor is 20 miles from downtown Dallas.The polished rooms, ranging from studios to 2-bedroom suites, come with kitchens, dining tables and Wi-Fi, plus flat-screen TVs.Amenities include evening socials, breakfast and parking, plus a grocery shopping service, a convenience store and laundry facilities. There’s also an outdoor pool and hot tub, basketball and a fitness center.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 7 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the friendly service
  • Guests mentioned lobbies 10 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Lissa Kempff

My family of 4 stayed at this location from November 2021 to April 2022 while we searched for a home in this crazy market after moving to Texas We stayed in the 2bedroom suite w/two Queen beds in second room for our two kids PERFECT! The beds were very comfortable, but i wish they had pillows that didnt sink

However no problem for we brought our own Kitchenette was very well stocked with all you need (of course a pair of scissors would have come in handy) This hotel was definitely a home away from home We always felt safe, comfortable and we were all a little sad to leave Front Desk staff was always so friendly and helpful especially James! The housekeeping staff was absolutely amazing The lobby and our rooms always looked and felt clean after their visit My kids loved the complimentary breakfast We highly recommend staying at this hotel Even though we live here now we will definitely be back for a date night away from the kids!

Yolanda Galvan

Hilton Homewood sites in Plano/Richardson is beyond 5 stars of excellence Let me start from the front office The manager James is so good he is beyond awesome James is very accommodating and very helpful to our needs

The front desk Alexis with her beautiful smile is also awesome very caring and is very helpful with all our needs All front desk workers as good no complains The breakfast is delicious, good food no complaints The kitchen staff are very friendly and courteous Having a happy hour is a bonus The cleaning staff are awesome they clean our rooms to perfection The hotel is spotless, the cleaning staff are always cleaning making it clean and making it smell fresh daily THANK YOU SO MUCH TO THE HILTON HOMEWOOD SUITES STAFF

Diana Howard

My family and I enjoyed our stay!! The customer service was excellent The outdoor area made us feel like we were at a mini resort The rooms were clean, and the breakfast was really good, especially the bacon! Walmart, Target, and other grocery stores are nearby (5-10 mins)

CityLine, an area with good restaurants, is only 4 mins away Plus, there is a Chevron, McDonald’s, and Burger King in a parking lot adjacent to the hotel

10. Hilton Richardson Dallas (4-star hotel)

About this hotel

Set in a business district, this upscale hotel in a redbrick tower building is also 8 miles from the high-end shops of Galleria Dallas mall and 16 miles from Downtown Dallas.Modern rooms come with free Wi-Fi and flat-screen TVs, plus minifridges, coffeemakers and pillow-top mattresses. Upgraded rooms add iPod docks and microwaves. Suites feature kitchenettes and separate living areas.Parking and an area shuttle service are complimentary. There’s a refined restaurant, a sports bar, an outdoor pool and a hot tub. Additional amenities include a 24-hour gym, a business center and 15,000 sq ft of meeting space. Breakfast is available for a fee.

Things You Need to Know

  • 6 min drive to Dark Hour Haunted House
  • 15 min walk to nearest transit
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 48 times
  • Guests praised the views
  • Guests liked the outdoor pool

Feedback From Real Customers

Warren Brown

Not really a 4-star hotel More like a 3-star hotel with a pretty lobby/bar area Parking should have been covered or valeted for $14/day, but is just a self-park lot around the building

Firm mattress and weak air conditioning In-room TV was large but didn’t work very well The TV guide didn’t function and all the channels were labeled incorrectly It also had a hard time turning off Some noise from the DART train Toilet paper was thinner than my dreams of being a pro athlete Elevators are pretty run down too Good deal for the $60 per night special rate we found, but mediocre for the $74 w/parking + tax and fees Good location for our trip that had drives to Plano, Dallas and Addison, but probably wouldn’t book again Most staff and guests didn’t wear masks

deanna bolanos

After being on the road for 7 hours straight, found out my children which are in Mexico were not able to board their flight With that said I had to spend the weekend in Dallas, TX I was tired and was scared to not find a clean and reasonable hotel

I stopped at one of the Hilton locations and called the reservation line from out in the parking lot The young man that answered the phone was so helpful, kind, and pleasant to speak to He demonstrated empathy towards my situation He was able to work with my budget and helped me with a reservation at the Hilton Richardson location were I was able to get a room for the weekend at the budget I had in mindIf I could rate my stay at the Hilton Richardson location any higher I would definitely do so I knew from the moment I walked in my money was well spent When entering their facility you can definitely see it is clean, pleasant and their employees are just amazingThis facility had a computer available for me to be able to work on my college classes, and the lady upfront was able to assist me in extending my check out at 1pm (instead of 11AM) with no additional fee since my kids will be flying into Dallas Airport late evening She also informed me that I am able to stay in the lobby for however long I need to after I check out Which is really helpful since I would have to find where to kill time since the weather does not permit to be in my vehicle for long period of timesMy experience has been overall satisfactory, and know for sure moving forward, Hilton will be my place to stay at

Stephanie Teague

Staff was nice but overall this hotel is poorly run Rooms weren’t ready at 3:00 check-in because they were still being cleaned Many of the rooms wreaked of cigarette smoke, AC inside the rooms was broken all weekend and elevator wait times were way too long

The AC worked in common areas of the hotel and aside from cigarette smell in many of the rooms the rest of the hotel appeared well maintained and fairly clean While I won’t be returning to this hotel, most of these issues can be easily fixed so hopefully hotel management will step up to ensure future guests have a much better experience than we did

11. Sonesta Simply Suites Dallas Richardson (2-star hotel)

About this hotel

Off I-635, this informal all-suite hotel is 5 miles from the Galleria Dallas mall, and 10 miles from the Dallas Arboretum and Botanical Garden.Casual studios offer kitchenettes, free Wi-Fi, flat-screen TVs and DVD players. The 1-bedroom suites add separate living areas with pull-out sofas.There’s free parking, a fitness room and a business center. Additional amenities include a gazebo with BBQ grills and picnic tables, plus a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • 11 min drive to the George W. Bush Presidential Library and Museum
  • Guests mentioned the rooms are unclean
  • 25 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service
  • Guests mentioned laundry service 17 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers


I stayed here for a month and the room was comfortable but I did find roaches Although they clean the rooms once a week, it was when they got cleaned where I’d find roaches in my room Also felt that the kitchen wasn’t stocked properly, but this was never resolved when I called

I checked out last week and got charged the $75 deposit even though I didn’t do anything to be charged the deposit The deposit I feel is an issue with any hotel at times so I am still trying to resolve thisUpdate: never gave me back my deposit and never got a reason or response for it

Emaline Lynn

I would absolutely give this zero stars if I could Toilet constantly running and eventually overflowing onto the bathroom floor Musty smell from floor to ceiling, sticky floors and grimy surfaces throughout

I booked the hotel for two nights and couldn’t even bare staying through my reservation There is an infestation bed bugs and/or fleas Misleading reviews on a third party website are the reason took a chance on this place I’d have to say the largest problem is the staff The lady working the front desk was not only of the coldest woman in hospitality I’ve ever seen, automatically going into autopilot instisting we were lying about any and every problem She even explained to us after coming into our room with a camera that she was trained to find them and left the original paperwork I signed when I first arrived and walked out of room like she had done this her entire career SLEEP IN A WALMART PARKING LOT, A HOMELESS SHELTERNOTHING IS WORSE THAN paying a company to infest your own house with bed bugs, feel so dirty you cant get clean, and being treated like a liar or/and some entitled guest that is looking for an easy way to get a free stay I’m going to sleep in my car now and then call the general manager in the morning At this point it looks like the hotel has got ripping people of down to a science and is used to keeping themselves out of legal troubleDisgraceful to Dallas!!!!

Kitambra Jeffries

It was a pleasure arriving to a friendly staff and clean room after traveling across three states in a couple of days I made the reservation via priceline and didn’t know what to expect but I was pleasantly surprised I would definitely recommend to colleagues and will be staying here when in town

The construction is the only down side but it shall soon be completed

12. Sonesta ES Suites Dallas Richardson (3-star hotel)

About this hotel

Set on the Telecom Business Park off Highway 75, this casual all-suite hotel is 3 miles from Downtown Plano and 16 miles from the Dallas Museum of Art.Unfussy studios and 1- to 2-bedroom suites come with kitchens, and sitting areas with pull-out sofas. All have free WiFi and flat-screen TVs with premium channels. Some feature living rooms.Freebies include parking, a hot breakfast buffet and weekday evening receptions, as well as a grocery delivery service. There’s also an outdoor pool, a 24-hour exercise room and a BBQ area. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the kitchenettes
  • 7 min drive to Dark Hour Haunted House
  • 10 min walk to nearest transit
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Roger Williams

Update: We went to stay again and we’re told that cats are no longer welcome Interesting, considering I heard dogs barking all the time, but they’re still allowed It can’t be about smell, the hallways are always filled with the smell of curry and other heavily spiced foods being cooked

It should be noted that this is apparently a hotel the government uses to house people waiting for their immigration paperwork to be done, as has been talked about in the news For some reason, there was a giant pile of clothes sitting near the pool hundreds of articles of clothing A charity drop-off?A nice place to go if you have children or pets The furniture was very comfortable and the room was spacious There’s a number of families using it as extended stay, so there’s lots of kids playing and riding their bicycles To me, that feels more like home than a lot of hotels, but I know it wouldn’t be for everyone They have nice amenities my only complaint is that no one was wearing a mask even though there were signs everywhere If you’re a smoker, there’s plenty of places to smoke outside without going far We will definitely stay there again it just felt more like home than many of the extended stay hotels around there

Denise Stevens

DJ helped us get 12 rooms for a baseball travel team He was great He was very courteous and dealt with 12 families and kids

I would recommend this place to anyone The pool is great The rooms are waaay better than any hotel The location is close to so much food Everything about our 5 day stay has been great DJ really was the icing in the cake He was so accommodating and dealt with all of our families with respect

Average Joe

We stayed in building A The room was nice, but the overwhelming cooking odors in the hallways and stairwells ruined the experience There were a bunch of kids running between open doors from rooms on the first floor

(This may be where the cooking odors emanated) We were also made to feel unwelcome by small groups of men and children hanging out on the patio and parking lot beside the pool and sports court so guests couldn’t use the amenities

13. Hampton Inn & Suites Dallas/Plano-East (2-star hotel)

About this hotel

Set off the President George Bush Turnpike, this modern hotel is 4.4 miles from the Plano DART light rail station and 11.9 miles from the Galleria Dallas mall.Microwaves, minifridges, 42-inch flat-screen TVs, and desks are offered in each relaxed room, along with free Wi-Fi and custom-designed beds. Upgraded rooms and suites add pull-out sofas.Daily hot breakfast is complimentary.There’s also an outdoor pool, a putting green and a fitness center, along with a business center.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • Guests praised the friendly service
  • The fitness center has free weights and weight machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Tonnah Michaels

We are forever grateful to Elaina, Nicole, Stephen, the rest of the Front Desk Staff, the Housekeeping Staff, the Breakfast, Staff, and Maintenance for their kindness and generosity during our time of living in their hotelDuring our time of life transition, we’ve stayed with this hotel for over 3 months The first stay was for about a month and a half

The second stay was for almost 2 monthsThe staff remembered us from our first stay, greeting us as friendsNicole was so helpful when we would extend our stayStephen was wonderful with our family My daughters knew they were safe to walk the dog when he was around He was helpful when we needed things or needed to report an issue (living in a hotel room long term, little things are bound to come up, so I’m not going to bother elaborating on that) And he was always so friendly with our whole family On our last day, the kids wanted to make sure to tell him goodbyeElaina is a wonderful manager I didn’t even know that she was the manager until we checked out We always saw her jumping in, doing different jobs I told my kids that she was living out what we’ve been trying to teach them: that to be a good boss, you don’t have to be bossy and sit back and have everyone do everything for you The best bosses lead by example Granted, I don’t know how things are behind the scenes, but her staff all seem to respect her and never spoke ill behind her back Again, the sign of a great managerWhen issues would come up, the maintenance man was willing to fix it in a timely manner He was also very kind, waving and greeting us when he’d see us walking in the hallwaysThe Breakfast Staff welcomed us back, telling us that they were glad to see us and had missed my kids because they are so well behavedHousekeeping had to be scheduled, but we were fine with that We’ve found that to be true of all the hotels that we’ve stayed with over the last year The Housekeeping Staff were friendly There was a couple times that we had to cancel housekeeping, like if the baby was asleep or if one of us was in the shower But it was easy to call the front desk and just schedule for the next dayThrough all of the traveling and hotel living we’ve had to do over the last year, this has been our best stayThe Staff is amazing The hotel is very clean Disruptive guests were handled well We only smelled pot once during our 3 months, and the staff dealt with it immediately The breakfast is wonderful (I love trying the different waffle flavors on the weekends) I didn’t even mention the swimming pool! It’s the cleanest pool of any hotel we’ve stayed in, by far! And it has a fun water splash pad that my kids adoreWe highly recommend this hotel

Iacoli Family Homestead

The staff i spoke with on the phone to make the reservation was extremely helpful and polite The overnight attendant was rude, lazy, and seemed annoyed to be at work The facilities were very clean, including the rooms

Parking was a little different as the parking lot is small Overall I was pleased with my stay with the exception of the attendant I checked in with

Blen Bekele

Truly one of the worst Hilton affiliated hotels I’ve ever stayed in Staff was so incredibly unfriendly The room was noisy and the phone kept ringing at random times overnight and had to be unplugged

Awful stay I have no idea why the ratings are so high, but would not recommend at all

14. Hyatt Place Dallas / Rockwall (3-star hotel)

About this hotel

Set among restaurants off Interstate 30, this informal hotel is 12 minutes’ walk from Harbor Bay Marina along Lake Ray Hubbard, and 22 miles from Dallas Downtown Historic District.Understated rooms with colorful artwork provide flat-screen TVs, plus minifridges, coffeemakers and sofabeds. The 1-bedroom suites have separate living rooms. Room service is available.Amenities include a cafe/bar and a convenience store, as well as a 24/7 gym, and an outdoor pool with a sundeck and loungers. Wi-Fi, parking and breakfast are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Shenaniganz Entertainment Center
  • Guests mentioned the service is friendly
  • Guests liked the restaurant

Feedback From Real Customers

Donna Garner

Hyatt Park in Rockwall, Texas – 1600 La Jolla Dr, Rockwall, TX 75087 – This is a super hotel I stayed there two nights and loved the bright lighting throughout the room and particularly in the bathroom where there was a make-up mirror with under lighting

The bathroom was supplied with large towels and had instant hot water in the shower which had a safety rail and an easy-to-operate-one-handle faucet The room had a full-length mirror, comfortable chair, L-shaped couch, good refrigerator, big-screen TV, and a nice closet with lots of hangers, a safe, an iron, and extra bedding The bed was comfortable with numerous huge/soft pillows and a beautiful white comforter; and the double-curtains made it possible to keep out the sunlight when needed The heat and air conditioning were easily adjustable and worked efficientlyThe entrance, lobby, lounging areas, TV’s, cafeteria tables/chairs, and food choices were more than adequate with a market to purchase salads, sandwiches, candies, and drinks 24/7 I enjoyed two full breakfasts while there – eggs, ham, bacon, potatoes, cereals, fruits, juices, waffles, bagels, and a choice of delicious varieties of coffeeThe amenities included good parking, luggage carts, workout room, swimming pool, conference rooms, and washer/dryer/microwaves on various floorsMost importantly, each and every staff member was exceptionally friendly and helpful They went out of their way to help me when I accidentally misplaced my iPhone Nothing makes travelers feel any better than to know that they are surrounded with staffers who care about them as individuals I am grateful to be able to recommend Hyatt Place Rockwall, Texas to any and all

Karmyn Ward

This is a great place to stay, and is not too much to pay either The rooms are a little bigger, beds are very comfy, nice showers, nice bathroom, TVs are really nice, and the service is great Every worker here is very friendly, and will help you right away

It’s in a very nice, pretty quiet, private location too It’s not right by the interstate, or right next to another building

David Lewis

The hotel is nice, breakfast is pretty much the same thing of eggs and sausage almost every morning But it is included The lobby is nice and spacious, with plenty of people willing to assist you

The location is great, but the rooms do not have any cooking place in them It’s the only extended stay I have seen where there is no place to cook They have 1 microwave for the entire hotel in the only laundromat as well The fridge is super small and is just a fridge no freezer The service is great, but the rooms lack of food preparation don’t make it quite as niceEditThey say one is the loneliest number, but this place has also taught me it is the worst as well One washer, one dryer, one microwave, one elevator for ONE ENTIRE hotel As my buddy I lived here with quite often says What a joke If you plan on staying here longer than a day probably find somewhere else to stay The staff are very nice though

15. Hilton Garden Inn Dallas/Richardson (3-star hotel)

About this hotel

This modern hotel, showcasing an extensive art collection, is a 2-minute drive to the intersection of US Route 75 and President George Bush Turnpike, and 4.5 miles’ drive from Plano.All rooms and suites offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) and there’s a casual restaurant with a covered terrace for al fresco dining, as well as a 24/7 convenience store. There’s also a fitness center with a cardio theater and free weights, an indoor saltwater pool, a whirlpool tub and an outdoor sundeck.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 6 min drive to the Heritage Farmstead Museum
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott Lunder

Hotel is fine if it’s your last resort to stay somewhere Staff and polices are pretty horrific As a diamond member I get breakfast for free each morning at Hilton Garden Inn’s but not at this hotel for whatever reason

I ask the front desk for my breakfast vouchers and they told me they just don’t do that at this hotel for diamond members but I could use $20 towards breakfast or the pantry since I was staying 2 nights Would have been nice to know that before booking…I then spent $24 at the pantry on Saturday night I go to checkout Sunday morning and my bill is $14 for food I told them it should be $4 as I spent my $20 towards the pantry They then tell me I have to use $10 on night 1 and $10 on night 2 as it can’t be combined for the stay Would have been nice to know that before I checked out! I told the front desk I stayed at a Waldorf and when I had food and beverage credit they allowed me to use it all on one day, so how was I suppose to know it couldn’t all be used at once Their response was “this is just our policy” They should probably communicate that at any point The staff poorly communicated everything during my stay Definitely wouldn’t have booked this hotel if I knew this Many things in life aren’t certain, but I can assure you I certainly won’t be returning to this property

Courtney Kalb

I had a room that was not as clean as I would have liked staying at a Hilton hotel – and thankfully I left a review and the staff fixed my room while I was gone for the day They also left some snacks for me and a note letting me know I could contact the manager if I needed anything else I appreciate the customer service and the staff working to make my stay better

I will definitely be back again and appreciate the hospitality and care

Clayton Cummings

This was our 3rd stay here, and possibly our last Nice, clean rooms But they no longer replace towels, linen or toiletries unless you put in a request

There is no discount for this either The whole place smelled like sewage and we were never given an explanation for it 4 days, same stench Elevators sounded like they were falling apart Last day there, 1 of them was out of orderStaff were friendly, but not like most places Check-in involved asking for my ID, inserting my card for incidentals, and her handing me my room keys while saying “elevators are over here” Check out was “Checking out? Thank you”That was all we got this time Actually a bit disappointed in the hospitality Could have saved a good bit of money for that, or stayed in a more welcoming hotel, like The Staybridge

16. Renaissance Dallas Richardson Hotel (4-star hotel)

About this hotel

Next to the Charles W. Eisemann Center for Performing Arts, this contemporary hotel is also 0.3 miles from the Galatyn Park DART train station and 9 miles from the Galleria Dallas mall.Modern rooms come with marble bathrooms, desks with ergonomic chairs, coffeemakers and flat-screen TVs. Suites add separate living areas, minifridges and microwaves. Some units have access to a club lounge providing free continental breakfast and evening appetizers.There’s an atrium seating area with a waterfall, a casual restaurant and a lounge, plus an indoor pool and hot tub. There’s also a fitness room, 30,000 sq ft of meeting space and a business center.

Things You Need to Know

  • 5 min drive to Dark Hour Haunted House
  • 3 min walk to nearest transit
  • Guests praised the clean rooms but some complained about the kitchenettes
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “festivals” 10 times
  • Guests praised the fitness center
  • Guests liked the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Alicia Lindeman

Rooms were extremely spacious and clean The bed was stupidly soft and comfortable We got the junior suite and it comfortably slept two adults and two kids

The window in the living room was one entire wall top to bottom The same in the bedroom The bar tenders were so sweet and very friendly at the bar downstairs Staff was nice as well the the indoor pool, which was a very nice size as well as the hot tub

Vanessa Stringer

Loved every minute of our stay Great staff, especially at the bar 😆 Everyone was so friendly and accommodating We stayed in a Junior Suite and it was clean and quiet

Pet friendly (although we didn’t take ours), close to shopping/entertainment/restaurants Indoor pool amd jacuzzi were clean and perfect since it started raining! We’ll definitely be staying here again A+++

Melissa Mick

Very nice hotel The lobby is clean, and the front desk staff are very polite My kids love the pool here

The hot tub is nice for relaxing Another plus is the work out room! State of the art machines and very clean Starbucks in the lobby was VERY convenient! We had a very nice stay here, but the only downside is that due to covid they are severely understaffed, and you can no longer get your room cleaned or re-freshed daily When you pay $200 a night for a room, you kind of think having fresh towels and your bed made come with the package No, it does not I travel with kids, and we go through towels and need our trash taken out daily The trash was piled up down by the elevator in the morning It is a very clean hotel otherwise, and the staff is friendly, so I give a 3 star

17. Courtyard by Marriott Dallas Richardson at Spring Valley (3-star hotel)

About this hotel

This straightforward hotel is a 4.6-mile drive from the University of Texas at Dallas and a 6.5-mile drive from the Sherrill Park Golf Course.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, a 24/7 exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the George W. Bush Presidential Library and Museum
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned lobbies 15 times
  • Guests liked the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Claire Noh

I’m giving 2 because some workers are nice But the rest of the hotel is not desirable for any business traveler/long term stay In most cases, the front desk people are helpful but one man didn’t understand what concierge is, and he doesn’t really try to do anything but shrug lol The hotel is very outdated and almost no soundproof

Overall, my coworkers and I decided to go to Hilton or other Marriott properties

Sed Bezzy

I came to book a room on the night of 02/08 to the morning of 02/09 The night audit working was very rude I came in rang the door bell which he completely ignored, as well as called the front desk while I stood there and watched him not answer the phone

I am a current platinum elite member and I can’t believe this type of treatment especially in this area Maybe would try another Marriott in the area with better customer service

Francisco Mendoza

Property is older but clean Easy to park, access room The rooms were fine, not fancy but comfortable

Every room has a balcony which we loved However the love seat in the room was covered in stains down the side Pool was good, shallow and clean The staff was friendly and professional, the young lady that checked us in was one of the most welcoming person I have ever met Coffee in room, and Starbucks in lobby but limited hours Great location to main street Richardson and hwy 75 also close to the DART Would stay again

18. Cambria Hotel Richardson – Dallas (3-star hotel)

About this hotel

Amid casual restaurants, this relaxed hotel off State Route 190 is 1 mile from the CityLine shopping center and 4 miles from the University of Texas at Dallas.Warmly furnished rooms provide Wi-Fi and flat-screen TVs, in addition to microwaves, minifridges and coffeemakers. Suites add separate living areas and sofabeds.Amenities include a laid-back restaurant/bar, an indoor pool and a gym, as well as meeting rooms. Parking and electric charging stations are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Dark Hour Haunted House
  • Guests liked the service, which has a concierge
  • Guests mentioned showers 17 times
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Jung C

I stayed at a suite for about a week recently FIrst off, it’s nice, clean new hotel however, wall between rooms and ceiling are definitely not insulated and thick enough as the noise constaly woke me up at late night Don’t even think about staying there over the weekend

I was in between two loud rooms and I was able to hear there conversation pretty clearly It was really horrible Also, I found the front desk staff were quite unprofessional and rude My wife was asking the laundry detergent but the lady staff was not trying to help at all In fact only thing we liked this hotel about was that there are a number of decent restaurants in a walking distance I recommend Thai, Italian and seafood place They were superb! This hotel has a lot to improve I also stayed at the Holiday Inn cross the street and it was far better than this hotel, even much cheaper indeed This is probably why it only has 42 ratings despite of decent amenities Restaurants nearby are the only reason that I give 2 stars frankly

Jasmine Johnson

Reserved 2 suites for myself and my sister Memorial Day weekend We stayed from Saturday through Monday While my suite was nice, clean and cozy, my sister’s was the complete opposite

Her suite was not cleaned thoroughly There was trash all over the floor, under the bed, the floor was disgustingly sticky as though it may have been mopped with dirty water, bathroom was dingy, and the room had ants After checking in Saturday, we requested housekeeping three times for the room to be cleaned, and for someone to spray for the ants The ant problem was resolved, but not the floors and the bathroom After some hours and going to the front desk to complain about the dirty suite, housekeeping left for the day So I requested for housekeeping to clean the suite first thing Sunday morning My sister ended up sleeping with me for the night, as she refused to sleep in her room and I would not allow her to sleep there either They put in the request We went out for breakfast Sunday morning and was gone from 8am until noon We went back to my sister’s suite only to discover that housekeeping made her bed and straightened up things on the desks and tables, but the floors and bathroom were STILL dirty It wasn’t even touched Why do everything else EXCEPT the very things we were complaining about?? So I went back downstairs to talk to management and requested a full refund for that room and checked out of it And it was given to me with no issues so I appreciate the manager for rectifying the situation so nicely My sister ended up staying with me the entire weekend, which was fine because we still had a good time spending time together I didn’t pay over $337 for a dirty room Absolutely ridiculous!! We won’t be back to this hotel Overall the establishment is nice, but the lack of effort in getting my sister’s room cleaned is what messed up the experience for us They need a better cleaning staff We were trying to be understanding because we know we’re not the only guests who need something, but this should have been done before we even arrived so the understanding went out the window Hopefully they will make improvements in the future

Jesse Swenson

So there was some sort of high school thing going on here where this hotel was hosting what I’m assuming is a sports team or something along those lines These were the loudest nastiest children I’ve ever seen or heard and they were all posted up in the hotel lobby Why on earth the staff or the chaperones were not controlling these children is beyond me but it was not a good look

Room was nice Shower is odd as it has a half door and you can’t close the enclosure so all your hot air/steam dissipates into the room The bed is centered in the room with the desk behind it, a bit unsettlingComfortable bed, nice tv

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