hotel for couple

17 Best hotels with penthouses in Richfield, MN (2022)

hotels with penthouses in Richfield, MN

1. Element Bloomington Mall of America

About this hotel

A 13-minute walk from the sprawling Mall of America®, which offers a theme park and an aquarium, this upscale all-suite hotel is 3 miles from Minneapolis−Saint Paul International Airport. It’s 13 miles from sports and events at the U.S. Bank Stadium.Sleek suites have flat-screens, Wi-Fi, coffeemakers and kitchenettes; some include pull-out sofas. The 1- to 3-bedroom suites offer separate living rooms.Regular evening social events are free. Other amenities include an indoor saltwater pool, a gym, a 24/7 grocery store and a streamlined lobby lounge. There’s also a patio with fire pits and BBQs. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the updated, clean rooms and the beds
  • Walking distance to the Mall of America and the Sea Life Minnesota Aquarium
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned refrigerators 12 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Kathy Hickerson

Top notch hotel Staff was extremely nice Room was equipped with Stove top, refrigerator, dishwasher, real silverware, dinnerware and glasses

Room was very clean Beds were extremely comfortable Had a shower to die for We had access to amenities at no extra charge Provided a very healthy breakfast, fresh fruit, yogart, bagels, cereal, oatmeal, etc Highly recommend staying there

Alix del Toro

First, when we were asked about the quality of our stay by the gentleman checking us out, the concierge (blonde lady) next to him scolded us when we simply asked a question A few other things disappointed us There was a pool of blood in the pool room

My wife kindly let the concierge desk know about it In the 30 minutes we were in the pool area it was never cleaned Then, on the Sunday morning, we came down for breakfast and there were 25 airport cargo employees who came in off their shift and wiped out the breakfast buffet And they were rude I get it They were staying at the hotel too But the hotel was aware of their schedule and did not plan for it It would be like a restaurant taking a reservation for a large party and not preparing a head of time thus disrupting their service availability to the other patrons No restaurant would do that out of fear of alienating the other patrons And that is what happened Other guests, who like ourselves were enjoying a vacation at a nicer hotel, were thrust into what felt like a workplace cafeteria It ruined our experience And from the comments we heard of the very shocked other guests, it ruined their experience too

Pat Simmons

Great new hotel right across the street from Mall of America A fantastic restaurant 100 feet away named Hazelwood Food and Drink Rooms are spacious and are made for long stays with kitchens and refrigerators

On site lounge and grab and go breakfast Only draw back is being close to the airport, the takeoffs and landings can get a tad loud at night and the morning

2. Radisson Blu Mall of America (4-star hotel)

About this hotel

Set inside the Mall of America, this contemporary hotel is a 6-minute walk from Sea Life Minnesota Aquarium, an 11-minute walk from Nickelodeon Universe amusement park, and 3.9 miles from Minneapolis−Saint Paul International Airport.The 500 stylish rooms and suites feature free Wi-Fi and flat-screen TVs, along with minifridges and coffeemakers. Upgraded rooms include access to a lounge with complimentary breakfast.A complimentary airport shuttle is offered. Additional amenities include a fitness center, an indoor pool and a spa. There’s also an upscale restaurant and a cocktail bar, as well as 2 ballrooms and 14 meeting rooms.

Things You Need to Know

  • Walking distance to the Mall of America and Nickelodeon Universe
  • Some guests complained about the kitchenettes
  • Guests liked the service and praised the room service
  • Guests liked the restaurant service
  • Guests praised the views
  • Guests liked the fitness center
  • The hotel has a boutique store

Feedback From Real Customers

Sarah Morin

Customer service was exceptional I tried to get the women’s name that helped us check in and couldn’t get it But she was wonderful and made my daughters birthday stay feel very special

So awesomeThe room was beautiful, unique and very cleanWe loved the hotel was connected to the mall We never had to leave that was super coolOne thing that I thought was the pool was supposed to be salt water but we smelled a lot like chlorine Not a big deal the pool was also fun and loved the tables we got to have dinnerWe will absolutely be back!

Mark Drury

Hotel is very nice Radisson needs to focus on building more ‘Blu’ hotels in the USA Staff was extremely friendly, great shuttle service to and from the airport and local businesses

It’s attached to the Mall so easy access to shopping The on-site bar was excellentThe rooms were very nice but the walls were very thin; could hear doors closing down the hall and the loud TV from the next room over Overall a good stay

Denise Morgan

We came with our son for spring break The lobby is so cool and comfy The rooms were fun and funky

The bed was a little firm for me but the pillows were perfect Note that the room service menu is on the TV along with other information We kept looking for a book The in- house restaurant, Firehouse Grill is so yummy I loved that the hotel was attached to the Mall of America, it was so convenient My only complaints are that there are not many channels to watch on TV, unless you want to pay for on demand, so we just streamed from our phone The main chair in our room was stained with ink, a drink of some sort, and full of dirt The rest of the room was very clean though and we spent most of our time exploring so not a big deal The shower was a rain head with a hand attachment as well Heaven! The pool is nice but not very big It fills up fast and there is also no hot tub Room service was awesome Would definitely come again I wish I took better pics

3. Home2 Suites by Hilton Minneapolis Bloomington (3-star hotel)

About this hotel

Off I-494 and 4 miles from the Mall of America, this modern all-suite hotel is 13 miles from Minnesota Zoo.Bright, contemporary studios and 1-bedroom suites feature free Wi-Fi, flat-screen TVs and kitchens, as well as living areas or living rooms with sofabeds.Freebies include parking, a local area shuttle, and breakfast served in a colorful dining area. Other amenities consist of an indoor pool, a fitness room, a guest laundry and a furnished terrace.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to the Mall of America
  • 12 min drive to Minneapolis–Saint Paul International Airport
  • Guests praised the service
  • Guests mentioned hot tubs 12 times
  • Guests mentioned microwaves 16 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

J Lopez (JLo)

This is a nice hotel The sheets are extra soft The lamp between the beds very conveniently has a night light, which I think all hotels need

The bathroom has a shower only, no tub, but the space is largeThere is a full size fridge with freezer in the room and they provide dishes, silverware, real glasses and a nice dishwasher in which to wash them There’s a nice big closet and lots of counter/desk space with open shelves above which provides a sizable area for each guest to utilizeThe seating area has a couch and all lamps have extra, easily accessible plugins for charging personal devicesThe table is tucked under one of the counters out of the way, but it’s also on Wheels so you can move it around as necessaryI didn’t make it to the free breakfast, but there was no indication that it would be anything out of the ordinary for a Home2The parking lot seems small until you realize they have an underground parking garage where you can get very near the door to the elevators of the hotelThis hotel isn’t terribly far from the airport comments in a nice neighborhood It’s definitely the expected Hilton hotel experience Business travelers looking for extended stays would do well to consider this hotel Definitely recommend

Shannen Paige Chandler

The top sellers here are the comfortable beds, wonderful amount of space and modular furniture, and the lovely kitchenette With a Markey right out front of the hotel there are plenty of easy meals to keep on hand in a huge fridge! And with plates, cups, and silverware provided, it meant we could eat in more and save more money to spend in other places The indoor pool and hot tub are fantastic for a cold snowy day

Hotel staff are super friendly and helpful It was the best hotel I think I’ve ever stayed in

Tonya Allen

The rooms were very clean and have fully stocked kitchens w/ plates, silverware, refrigerator w/ freezer, full dining table, and dishwasher, and deep sink Well designed w/ lots of storage and the privacy curtain between the sleeper couch and bed was a great addition for some privacy! The breakfast was wet soggy omelets in a bag, kids didn’t like cereals, and the waffle batter tasted bad There is amazingly a grocery store located in the parking lot and other food options in walking distance

The female African American shuttle driver was great, I blanked her name The hotel didn’t place it on the card she did pass out on each of our ridesThe shuttle driver was knowledgeable about the city and the hotel, professional, energetic, and simply went out of her way to meet the needs of the guest she is an amazing staff member And would be a great addition to the front desk staff

4. TownePlace Suites by Marriott Minneapolis Mall of America (3-star hotel)

About this hotel

A 10-minute walk from the Sea Life Minnesota Aquarium in the sprawling Mall of America complex, this informal all-suite hotel is 5 miles from both Centennial Lakes Park and Minneapolis−Saint Paul International Airport.Unassuming studios provide kitchens, living areas and sofabeds, plus free Wi-Fi, and flat-screen TVs with premium channels. The 1- and 2-bedroom suites add separate living rooms/dining areas.Free perks consist of parking, an airport shuttle, and a breakfast buffet served in a casual dining room. Amenities also include an indoor pool, a fitness room, a business center and a bright lobby lounge, plus a patio with a BBQ grill.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Walking distance to the Mall of America and the Sea Life Minnesota Aquarium
  • 7 min drive to Minneapolis–Saint Paul International Airport
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Sadae D

Very friendly staff especially one of the ladies at front desk, wish I’d caught her nameOur room was super clean and fully equipped kitchenette! There was a very nice continental breakfast spread in the morning (with fresh fruits) We were able to walk from here to Mall of America pretty easily

There’s a really nice gym here which I took full advantage of and basically got to use all to myself since there was nobody in there 2 of the 3 times I went to use! 😀

Charlie Mader

Rooms are very noisy I stay in hotel rooms 10 to 15 nights per month for work and these are some of the thinnest walls and floors I’ve ever experienced I could clearly hear people conversing in the adjacent room and every step people took in the room above

Another negative is the slow and unreliable WiFiOther than that it is a nice, clean property with friendly staff, but if your primary goal is a quiet night of sleep it probably isn’t the best choice

Brad Beggs

Nice, newer hotel across the street from MOA and a five-minute drive or 15-minute light-rail trip to the airport Parking is freeRooms include a small kitchen with a real stove and oven

The pool is nice, there are a couple of outdoor seating areas, and breakfast offers a nice variety of warm options like sandwiches, omelets, waffles, and oatmealIt is very well kept and managed, with excellent checkin service from Jon

5. Residence Inn by Marriott Bloomington by Mall of America (3-star hotel)

About this hotel

This modern all-suite hotel is 2 miles from the Mall of America and 5 miles from Minneapolis-Saint Paul International Airport.The contemporary quarters, ranging from studios to 2-bedroom suites, have kitchens and free Wi-Fi, as well as pull-out sofas and flat-screen TVs. Suites add separate living areas.Free perks include hot breakfast, regular evening socials, and a grocery delivery service, plus an airport shuttle and parking. There’s also a convenience store and BBQ/picnic areas. Other amenities include an indoor pool, a hot tub and a gym, in addition to a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min walk to the Water Park of America
  • 7 min drive to Minneapolis–Saint Paul International Airport
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests liked “suites”, mentioned 23 times in reviews
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

David

Rooms were clean Was stuck on the first floor right next to the elevator I did not think it would be a big deal but the elevator kept waking me up I thought gold/plat members got upgraded rooms…

Bumping to 4 based on the excellent breakfast They had egg cheese and sausage sandwiches in a biscuit or bagel Both were good along with a variety of good choices (fresh fruit yogurt oatmeal etc)

Michelle Salley

Erne and her staff are GREAT!! The breakfast was fully stocked (we had over 40 teen boys) and delicious! Rooms were clean and spacious Outside grill was awesome to have! Lobby was clean and inviting and Rueben, that is the man!! Thank you to all the staff for a great stay!! The Holt family thanks you for being so helpful & allowing us to have some fun!

6. JW Marriott Minneapolis Mall of America (4-star hotel)

About this hotel

This polished hotel is a 4-minute walk from the MOA Transit Station, an 8-minute walk from the Mall of America and 6 miles from Centennial Lakes Park.Understated, modern rooms come with Wi-Fi (fee) and flat-screen TVs, plus minifridges and coffeemakers. All have seating areas; suites add separate living rooms with pull-out sofas. Upgraded rooms offer access to a club lounge with a self-service bar, plus free breakfast and snacks. Room service is available.There’s a chic lobby bar and a contemporary farm-to-table restaurant. Other amenities include a fitness room and a sleek indoor pool, as well as event space.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • Walking distance to the Mall of America and the Sea Life Minnesota Aquarium
  • Guests praised the friendly service
  • Guests praised the contemporary restaurant
  • Guests mentioned concierges 13 times
  • Guests praised the breakfast

Feedback From Real Customers

Wolf Games

Great stay, super clean The restaurant was amazing Also, we hosted a breakfast party in one of the ballrooms and our server, Elsa, was beyond phenomenal

She went to every length to make sure our wants were satisfied, even thinking of things we didn’t ask for to make our party run smooth Wish I could find people like her for all our events! If you host an event, definitely ask for her to be your room server! Would stay here again in a heartbeat!

J S K

We had a fantastic stay over the weekend We were there in celebration of our daughters fifth birthday and the staff made it so special for her at every turn They even delivered a birthday amenity which included a JW teddy bear with a card signed by all the hotel staff for her

How thoughtful! Ben at the front desk at Terry at the bar were awesome along with many other staff we interacted with but didn’t catch their names Seriously one of the best hotels we’ve stayed at recently Thanks so much and we will be back soon!

Hannah Turley

The staff is friendly and attentive We ate breakfast at Cedar and Stone nearly every morning of our 5-night stay and were impressed with the quality and portions My husband is Marriott platinum elite and we were upgraded to a suite, which was a nice surprise

We enjoyed being able to relax in the living room area of our room Most importantly to me is that even though the hotel got pretty full during our mid-July stay, I never heard a peep from another room next to or above us I appreciated the ability to peacefully rest on my vacation without hearing noise from other rooms We will be back!

7. The Westin Edina Galleria (4-star hotel)

  • Address: 3201 Galleria, Edina, MN 55435
  • Phone: (952) 567-5000
  • Ratings: 4.6 (492 reviews) Excellent
  • Website : The Westin Edina Galleria
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated hotel with a seafood restaurant, plus an indoor pool & an exercise room.

About this hotel

Connected to the Galleria mall, this modern hotel is 3.6 miles from Braemar Golf Course and 9.2 miles from Minneapolis−Saint Paul International Airport.Low-key rooms offer flat-screen TVs, desks and WiFi (fee). Some rooms include an exercise bike or treadmill, and club rooms provide access to a lounge with free continental breakfast and evening snacks. Suites add living areas with pull-out sofas.Amenities include a contemporary seafood restaurant, an indoor pool and an exercise room. WiFi is free in the lobby. There’s also a business center and more than 9,100 sq ft of meeting space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the bathrooms
  • 9 min drive to The Museum of Russian Art
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “shopping malls” 17 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Bull Dogg

This is an excellent hotel locate in one of the most affluent suburbs of Minneapolis The hotel is conveniently located only 15-30 minutes from the airport (depending on traffic), and within walking distance from two malls, one of them being, I think, the first mall in AmericaThe lobby is a bit impersonal but the staff is very friendly and professional

The check-in process was fast and simple, and the information about the hotel was genuine and easy to understand, not the “commercial subtitle style info”The hotel features a restaurant, a great bar, a gym, and a pool And, of course also conference facilitiesI was upgraded and had a fantastic room with views in two directions The room was very clean, and there were helpful amenities I was surprised, however, that the hotel doesn’t have complimentary slippers That is odd for a hotel of this standardThe breakfast is very good, and if you are in a hurry you can get a coffee and a snack from the bar in the morning Also, there is a Starbucks right next door and it opens at 6:30 so you have plenty of optionsWe didn’t have dinner at the hotel so we can’t rate the restaurant, but others said it was quite good However, if you prefer to eat at another restaurant you can just walk across the street to the mall, which features (at least) two very nice restaurantsIf we come back to MSP this will definitely be one of the options

L,MD

Great location! Located in one of the most opulent suburbs in the Twin Cities!Attentive staff…very friendly and accommodating!Atmosphere is very inviting and the rooms were attractively clean!Great location as well as this property is across the street from both the Southdale Center and the Galleria malls Perfect for eating and shopping!

Michelle Merson

The front desk person by the name of Julius could be the rudest person in hospitality that I have ever met He told me to stay on the club level and explained all the amenities but forgot to mention the club level didn’t have the amenities available on the weekend ( not even coffee) So I asked him later in my stay why he “left out” that important fact and he was unapologetic and rude and called me horrible names even though I was asking a reasonable question

I would be very careful of this man who, in my opinion, has a couple of screws loose to become un hinged the way he did Westin should be ashamed of this employee and hopefully will not expose future guests to him

8. SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America (3-star hotel)

About this hotel

Off I-494, this informal hotel is 2 miles from the Mall of America, 5 miles from Minneapolis–St. Paul International Airport and 12 miles from US Bank Stadium.Warm studios come with pull-out sofas, flat-screen TVs, free Wi-Fi and iPod docks, as well as minifridges, microwaves and coffeemakers. Suites offer separate living areas and/or skyline views.Free perks include hot breakfast, parking and an area shuttle. Amenities consist of an indoor pool, a hot tub and a fitness room. There’s a business center and meeting space. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min drive to the Mall of America
  • Some guests complained about the kitchenettes
  • 8 min drive to Minneapolis–Saint Paul International Airport
  • Guests praised the professional, friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 22 times
  • Guests praised the bar

Feedback From Real Customers

Molomo Moore

This was a very wonderful experience at the Springhill Suites Each and every worker at the hotel was pleasant, professional and friendly The hotel served great light breakfast items, coffee on hand most of the day, their bar just recently opened, and the decor was modern and clean

Rooms were spacious with the sofa/TV room partitioned away from the bedroom There was ample towels and the room had a microwave and ironThe hotel is about a mile from the hotel and yes, you can walk there but no need as the hotel has a shuttle that picks up at the mall every 25 on the hour You can really get a shuttle anytime by reservationShout outs to Robie, James, drivers Owen, Sam , bartender and the breakfast staff

Ellen Johnson

Nice hotel Staff was extremely friendly and helpful our entire stay Shuttle drivers were very friendly and accomodating

Rooms were large and beds and pillows comfortable The pullout bed left alot to be desired thoughOnly issue we really had was finding toenails clipped on the carpet by the bed 🤢

jackie chambers dahling

Timmy is an amazing front desk clerk He has went above and beyond his call of duties We were here for a memorial and had about 10 rooms reserved

He took care all of us Anything we needed he was right on it Everyone was wonderful and took care of us Timmy’s last day was on Thursday He has been transferred to a new property He will be a very wonderful asset to the new Marriott 🖤🖤

9. Best Western Plus The Normandy Inn & Suites (3-star hotel)

About this hotel

This upscale downtown hotel with a redbrick and wood-beamed exterior lies an 11-minute walk from the Minneapolis Convention Center. It’s also 2 miles from the Walker Art center, and 10 miles from the Mall of America.All of the cozy, modern rooms and suites offer free Wi-Fi, flat-screen TVs and desks, plus minifridges, and tea and coffeemaking facilities. Suites add pull-out sofas.There’s an American bistro and a cocktail lounge, as well as an indoor courtyard with a pool, a hot tub and a sauna. Other amenities include a 24-hour fitness center, a business center and 7 meeting rooms, plus laundry facilities and paid parking.

Things You Need to Know

  • Guests liked the large, clean rooms
  • Guests praised the bathrooms
  • 14 min walk to First Avenue
  • Guests praised the professional service
  • Guests mentioned “cookies” 60 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Z C

Especially appreciate the dog-friendly policy Very welcoming to visitors traveling with pets Location is convenient to many downtown destinations

Adjacent ground level parking lot Staff helpful and polite Common areas were clean and pleasant My only complaint is that we were not notified upon check-in that we needed to request housekeeping services, so we were disappointed to return from a day of sightseeing to a room which had not been cleaned

Stacey M

I would not recommend a stay here, primarily due to rude and incompetent staff We had to get our keys reprogrammed each day as 3 different employees seemed to only know how to program them until 1:00 pm

the next day They then lied to us that we must have been putting the cards next to our phones Both cards held by different people stopped working at the same time with each set we got And neither was keeping the card anywhere near their phones We then encountered people in the elevator that had to the same thing happen to them each day, and also encountered rude staffThis hotel is listed as a “plus”, but does not include the basics They do not have a complimentary breakfast, there is not a microwave in most rooms, a safe was in the location above the fridge where the microwave should have been This was extremely inconvenient, and added extra costs on an already quite expensive hotel nightly rateVery disappointed

lady cadbury

The room was nice love the tiny kitchenette and the bedroom being separate but, that’s where the fun ends I spent two nights and it cost me over 60000 which is way more then I could afford but it was our anniversary

Restaurant is way overpriced for the food I ordered room service got two drinks, a burger, a dinner with a very small piece of meatloaf, two oysters, 4 bite sized donuts with cold chocolate syrup and two deviled eggs, they charged me 17000 I didn’t even get the fries that was supposed to come with the burger What’s worse is the food was cold The hotel charged 1200 a day for parking I was told nothing about being charged for parking when I checked in Got a few drinks at the bar drinks were between 1000-2000 each It was 1000 just for a shot They didn’t even give you a receipt so you could at least see what you were getting charged for The man that works overnight is very eude I was trying to ask questions he kept walking away not listening and kept saying theywill help you when you check out I wanted a detailed receipt of everything we got charged but all he said is when you check out I mean that’s fine I can wait till I check out it’s the tone of voice and the way he acted

10. Four Points by Sheraton Mall of America Minneapolis Airport (3-star hotel)

About this hotel

Just off Interstate 494, this straightforward hotel is 2.5 miles from downtown Bloomington, 3.1 miles from Mall of America and 5.8 miles from Minneapolis-Saint Paul International Airport.The rooms have simple, modern furnishings and decor, and include Wi-Fi, flat-screen TVs and coffeemakers. Some also feature 2-person whirlpool tubs. Suites add extra living/working space.There’s an indoor heated pool and a fitness center, plus a casual restaurant serving American cuisine. Parking is available.

Things You Need to Know

  • 6 min drive to the Mall of America
  • 10 min drive to Minneapolis–Saint Paul International Airport
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the service
  • Guests praised the fitness center
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Charlene Anderson

While checking in we were greeted by a very pleasant young man He was the ONLY part of the experience that was goodOur room-A nail was sticking up and was very painful when stepped on

It was located right as you walk in or come from the bathroomSeveral pillows were horrible They washed them too many times and the inside was just big clumps of stuffing clumped togetherYou could hear all the road noise while trying to sleepIt was super muggy in the roomWhen I got to our room it was opened The door was being held open by a coat hanger at the top of the doorThe bathroom tub/drain was brokeThe faucet was extremely loose and you could move itIf you want somewhat nice TP, I suggest you bring your own 🤦‍♀️If you like to sleep in a “dark” room, this is not the place for you The 2 shades they have no DO NOT keep the light outThe bathroom door knob was clearly put on wrongThe bathroom was EXTREMELY small The tub was meant for a child, very shallowThat was just the Room!The hallway had cords hanging from the ceilingThe pool area… if you want a relaxing Hot tub, go elsewhere It was good temp, lots of room, but the keys were very weakThe pool was extremely cold and not heated up to state regulationsWe were told we had free breakfast But when my daughters went down their, they were told they had to payWhen I checked out I thought it would be nice to see someone dressed somewhat professionally, but I was wrong No name tag so I have no clue who she was She was dressed in street clothes, not professional attireI let her know my issues, but she didn’t care She barely said anything to meI did let the front desk know, but I guess they do not have a maintenance crew on site to fix issues The nail was something I would think they would want to fix asap He did say they were booked and no other rooms were availableAll in all, stay elsewhere!

icecream yeezus

My first time coming here was pleasant enough to come back a second time Now, this second time has been a dis service to me and the general manager is rude and doesn’t wanna give me a room I booked online I called corporate and they have rooms available but the general manager lied and said they didn’t

When the general manager heard me on the call with corporate the general manager admitted to having rooms but if I wanted it I would be charged extra on top of the room Also, the first time I came here I didn’t have to wait for a available room Now, this second time I have to wait until 3pm to receive an available room without an extra charge I won’t be back to this hotel ever again The lady was a cute fat white Caucasian brunette Didn’t wanna say her name This happened at the 7745 Lyndale Ave south, Richfield, MN 55423 location

Andrea Christensen

Friendly staff, helpful with recommendations for dinner, clean and comfortable amenities, made to order omelets and pancakes along with breakfast bar, renovations within the hotel are not a hindrance Across the street from a shopping center which makes things convenient Bus stop located in front of the hotel- other reviews state “loitering”, but aside from local bus patrons, there was not an issue with “loitering

11. Country Inn & Suites by Radisson, Bloomington at Mall of America, MN (3-star hotel)

About this hotel

Less than a mile from the Mall of America, this casual hotel is 3 miles from Minneapolis−Saint Paul International Airport and 9 miles from the Minnesota Zoo.Relaxed rooms offer free Wi-Fi and 42-inch flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living spaces with pull-out sofas, and upgraded suites come with yoga mats and exercise bands.Free amenities include a breakfast buffet, parking, and a shuttle to the mall and the airport. There are also 2 indoor pools with hot tubs, as well as a 24-hour exercise room and a business center.

Things You Need to Know

  • Walking distance to the Mall of America and Nickelodeon Universe
  • 9 min drive to Minneapolis–Saint Paul International Airport
  • Guests liked the large rooms but some disliked the furniture
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests liked the fitness center
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Abigail Grenz

When checking in we had the friendliest and most helpful receptionist, named Laura All the staff throughout our stay were very nice I thought it was really cool how there is two pools and two large hot tubs, perfect for families

The rooms were decent sized and very clean I absolutely loved the breakfast, the lines moved very fast and the staff kept everything fully stocked Also perfect location! Would definitely stay here again

DaLesa Castillo

This hotel was hands down phenomenal from the moment you walk through the doors The front desk/concierge’s customer service is unmatched and if you watch how they collaborate to help one other out, they give you what teamwork looks likeOur suite was beautiful, the living room decor in our room was lovely, the linens were clean, our bedroom and view were nice as well

The breakfast was delicious and the staff preparing it were graciously attentive and friendly with everyoneThis hotel has swimming pools and jacuzzis, the Mall of America is walking distance, they do have a shuttle service and if you need snacks late at night they have a mini mart of snacks and drinks you can buy If you’re looking to book this hotel This is your sign

Jacqueline Bonfield

Fantastic service Manager of the hotel was able to have all of our family in a suite together and went above and beyond to make this happen That goes for everyone else who works here from staff in the restaurant to front desk and room service

Has two swimming pools and although we didn’t use these during our stay, could see they were very popular Hotel is right on top of Mall of America with easy access to the shops and amusement parks Added bonus is its just a few minutes from the airport by car

12. Embassy Suites by Hilton Minneapolis Downtown (3-star hotel)

About this hotel

Set in the landmark early 20th-century former Plymouth Building, this polished hotel is a 15-minute walk from Target Field train station and 2 miles from the Walker Art Center.Understated rooms feature free Wi-Fi and flat-screen TVs, plus wet bars with microwaves, minifridges and coffeemakers. Studios and suites have pull-out sofas; suites add separate living rooms. Room service is available.Complimentary perks include cooked-to-order breakfast and evening receptions. There’s also a lobby bar, a gym and an indoor pool. Other amenities consist of a convenience store, coin-operated laundry facilities and 15,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to First Avenue and Target Field
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Brooke Timmer

Decided on a last minute spring break trip to Minneapolis and stayed here The front desk staff were super friendly and helpful The rooms were nice and spacious

Easy self-parking just a few feet up which was reasonably priced with in/out privileges The breakfast and happy hour were both great and of great value Staff at both were also very friendly and fun Will easily stay here again in the future Also lots of great restaurants within walking distance!

Meagan Huerd

The room/bathroom was very large Very clean and comfortable There is only 1 area for the elevators, so we had a long walk down to our room

No parking on site, so you have to find a public parking ramp and walk back to the hotel or pay to use the valet, which is understandable being downtown The food was very good Free breakfast from the hotel Lyons Pub is connected from the lobby which had a great menu and even better food Compared to other hotels in the area, this was the best I have stayed at I will be booking here again

Shawanee’ Patrick

I loved my room so much! Spacious and clean A little slow getting to cleaning the bathroom Ever since you have to request Cleaning it seems they always forget the request

Breakfast is great! Made to order omletes! And they change up the hot prepared egg dishes Service in the Breakfast space is great They also have two free drink everyday during the reception Granted they’re simple drinks, but you can’t get mad at free The paid for drink aren’t crazy expensive either Overall enjoyed my stay and will look for embassy suites in other places

13. Hotel Ivy, a Luxury Collection Hotel, Minneapolis (4-star hotel)

About this hotel

In downtown Minneapolis, this contemporary, upscale hotel lies a 4-minute walk from Minneapolis Convention Center and 10 miles from Minneapolis−Saint Paul International Airport.Plush rooms and suites come with flat-screen TVs, free Wi-Fi and sitting areas, plus luxurious limestone bathrooms. Some suites have wet bars, while the 2-story penthouse suites has a dining room and office area.Dining options include a sleek lobby bar and a posh bar/restaurant, which serves cocktails and classic Italian fare. There’s also a fitness center, spa (fee) and business center with meeting rooms. Parking is available for a fee.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the bathrooms
  • 5 min drive to the Minneapolis Institute of Art
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned bars 43 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Alyssa Zuck

My husband and I stayed here this past weekend and I could not be happier with the accommodations The bed was so comfortable and the shower was amazing We felt well taken care of by literally everyone we came into contact with

The front desk always had smiles and asked how our day was, the valet was always quick, and the two women at the bar were so kind We walked down to Caribou Coffee two blocks down both days and felt safe This hotel is in an ideal spot and seems to be like 15 minutes from everything! We went to the spa and used some of the amenities before we left and felt so refreshed Just a heads up, you can get a day pass to the spa for $50 dollars per person If you have some downtime, I highly recommend it Great stay and we will definitely be back

Ross Nelson

My wife and I stayed here for our anniversary and had an amazing stay! Some of the nicest accommodations we have ever had anywhere Briana made sure our stay was extra special and went above and beyond for us Every staff member we encountered was friendly and helpful! My wife had an amazing massage at the Adna Spa that is located on site

Breakfast in bed was delicious and high quality The whole place was incredibly clean We will definitely be coming back to Hotel Ivy next time we are staying in Minneapolis!

CHRISTINE NEHLS

The hotel is so clean and lavish We always upgrade to the high level floors where it’s most quiet All of our encounters with front desk staff, room service, house keeping, and engineering is impeccable

We always seem to have an issue with valet service including our most recent stay on 2/19/22-2/20/22 Upon arrival a young valet did not help the passenger out of the vehicle which is in very busy one way traffic nor did he assist the driver, just stood there and told us to leave our keys in the car and he left it unattended on a busy down town Minneapolis street We had to get our own luggage rack When you’re paying $48/day + tip, you expect a little more That afternoon upon trying to retrieve our car, the same young man and different young man acted like we were a huge inconvenience as a “walk up” even though we explained our text ticket didn’t work When returning that evening an extremely lovely older gentleman with a pony tail helped the passenger out of the car from heavy traffic and talked with the driver to make sure there was nothing further he could do for service before parking That’s what earns good tips and respect The same gentleman retrieved our car at check out and was so gracious in seating the passenger and loading our bags The Ivy needs to have that gentleman run a training course for its younger valet staff members

14. Marriott Minneapolis Airport (3-star hotel)

About this hotel

This casual airport hotel is less than a mile from the Mall of America and 5 miles from Minneapolis –St. Paul International Airport.The modern rooms come with flat-screen TVs, desks and coffeemakers. WiFi is available (fee). Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas.Parking is complimentary, as is a shuttle to both the Mall of America and the airport. There’s a bistro restaurant and a courtyard, as well as an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Walking distance to the Water Park of America and the Mall of America
  • 8 min drive to Minneapolis–Saint Paul International Airport
  • Guests liked the service, which has a concierge
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Taye Im

Don’t expect award winning communication or service from this hotelLocation was fine, the rooms were not to the standard that I expected from this brandMy complaint is about their internal communication and refund policy

They promised one thing and there is an ongoing delay in getting our room charges refunded ( we travel as a club sports team and when you book so many rooms as a club you get few rooms at no charge )They charged my debit card for 5 rooms, only 2 of the rooms should have been charged and 3 rooms should be free and my debit card should be credited back We were told one thing and now it’s going on 2 weeks and no refund Hotel this size and brand should not have these issues We booked other hotels the same weekend and we got refunded on the day that we checked out!Also they were overly strict about eating outside food in the seating lobby area, just open tables Of course they want you to spend $20 for a small salad and VERY expensive drinks!When you are traveling as a sports team, sometimes you just want to order in a simple healthy meal Not with MARRIOTT, buy our food or else!Bigger can be better at times but not MARRIOTT HOTEL!I think there are better quality hotels in this area I would certainly look around

Monique Peoples

Terrible experience and I’ve stayed at plenty hotels for much less that were way more accommodating than this one First off the room was so dusty u can literally see the thick dust I couldn’t stop sneezing 🤧

2nd they charged me a deposit for each night I extended my stay 3rd I bought some snacks from the front desk and they had mice holes eaten in them Last but not least the house keeper walked in my room on me naked without even knocking I was not comfortable my entire stay

Tookie Williams

I have to stay this hotel is a disappointment because nobody was there the entire time I stayed It’s in a old building and smells in different areas The service is less than average, only greeting is “can I help you”? The staff didn’t smile the entire time I stayed there, the place is boring with no entertainment at all

The rooms are basic and bathroom is the same, that have easy parking which is probably the staff vehicles They use Covid as an excuse for everything so don’t expect any special service or amenities This hotel sucks and It’s not for me, please pass this one by See photos

15. Great Wolf Lodge Water Park | Minnesota (3-star hotel)

About this hotel

In a grassy commercial area off I-494, this informal hotel with a water park is 1 mile from the Mall of America, a sprawling shopping center housing a cinema, an aquarium and Nickelodeon Universe them park.Relaxed rooms and suites offer Wi-Fi, TVs and sofabeds, as well as microwaves, minifridges and coffeemakers. Some rooms have a log cabin theme. Upgraded suites add separate lounges, and sleep up to 12 people.Water park passes are free. A resort fee covers Wi-Fi, parking and gym access. There are 3 casual eateries and 3 bars, plus a bowling alley, climbing walls and a rope course. A breakfast buffet (fee), and kids’ activities are available.

Things You Need to Know

  • Some guests complained about the bathrooms
  • 15 min walk to the Mall of America
  • 8 min drive to Minneapolis–Saint Paul International Airport
  • Guests mentioned “Ropes course” 46 times
  • Guests mentioned lobbies 39 times
  • Guests praised the grounds

Feedback From Real Customers

Vegas stoker

We had a great time The kids loved the water park We all loved the bowling

My granddaughter enjoyed all the dance parties They also did the ropes course and the rock Climbing It’s very expensive though If you don’t mind spending the money you’ll definitely have a good The room was nice but the a/c was very loud The breakfast buffet was very good and reasonable

Bella Linda

So much fun here!!! I highly recommend this resort Family friendly!!! I’ve gone to family resorts and the people working aren’t family friendly This resort definitely provided great customer service

The water park is so much fun! Our day passed by so fastI saw some reviews and I was slightly nervous, but I have to say this place was wonderful!

Jordan P.

We went up to the hotel for a midweek getaway and everything worked out nicely We were easily able to check in Our room was ready to go and clean

A couple knocks I have with the rooms are that there are no freezers in the fridges and the window shades get pretty bright when that summer sunrise rolls in early Breakfast is not included but if you fit the bill, it’s a nice buffet to start the day The water park was a lot of fun with very good lifeguards Because it was the middle of the week, it didn’t seem too packed in regards to people Everything in the pool seemed clean Overall, it was a fun stay and I would recommend it to others!

16. Park Plaza Minneapolis Mall of America (2-star hotel)

About this hotel

A 6-minute walk from the Mall of America, this relaxed all-suite hotel is 11 miles from live music at the U.S. Bank Stadium and 6 miles from Historic Fort Snelling. It’s 4 miles from Minneapolis-St. Paul International Airport.Streamlined suites provide Wi-Fi, flat-screen TVs, and separate living rooms with pull-out sofas, as well as microwaves, minifridges, and tea and coffeemakers. Upgraded suites feature dining areas.An airport/mall shuttle is complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Walking distance to Nickelodeon Universe and the Mall of America
  • 9 min drive to Minneapolis–Saint Paul International Airport
  • Guests liked the service
  • Guests praised the breakfast

Feedback From Real Customers

BylethsBoba

It’s everything a hotel should be and it has a very cozy/ familiar atmosphere in here but my only problem are the floors I understand at a location like this that it would be very hard to keep them always in shape but there was a lot of trash and dirt near the entrance halls and our room had some faint red stains on the floor along with other colorful marks on the carpet Besides that I would recommend it here and you will feel safe staying overnight + the location is very convenient and the staff that we talked to were nice

Andrea Brandt

Very nice, cozy hotel It was very convenient for us I parked my car at the hotel and just walked across the street to mall of america

They have a really nice big fireplace when you first walk in They did serve breakfast on the weekend I was there until 1030am, and had a nice selection to choose from Staff was very friendly I locked the room key in the room 3 times and the staff didn’t seem bothered by it I would definitely still there again

Jamie Steinkamp

Everybody there was incredibly friendly and helpful Check in and check out was easy Having IHOP, TGI Friday’s, abs mall of America right there were very convenient

The pools were my only complaint They were disgusting, dirty and filled with algae I let my son get in once, because I promised him he could swim before I saw how gross they were He was so slimy from the algae after just being in 10 minutes he asked to be done If the pools were fixed, it would easily be a 5 star!

17. Minneapolis Marriott West (3-star hotel)

About this hotel

This laid-back hotel is 6 miles from the Eloise Butler Wildflower Garden, and 8 miles from both The Bakken Museum and the Lake of the Isles.Sophisticated rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus en suite bathrooms, and tea and coffeemaking facilities. Suites add sitting areas, pull-out sofas and wet bars. Upgraded quarters provide access to a club lounge with free breakfast, drinks and desserts. Room service is available.Amenities include a restaurant/bar, a cafe and a gym, as well as a convenience shop and an indoor pool. Breakfast is available.

Things You Need to Know

  • Guests liked the clean rooms
  • 9 min drive to the Three Rivers Park District
  • Guests praised the friendly service
  • Guests mentioned concierges 10 times
  • Guests mentioned lobbies 60 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a casino
  • Guests liked the bar

Feedback From Real Customers

Randy W

Where do I even start to share how truly remarkable and fabulous this motel is! We were there with family to celebrate our daughter’s wedding Particularly outstanding was the check-in staff and the lady who managed the bistro bar Every question and request was more than adequately addressed and we truly felt like we were VIPs

Teri in sales was our point of contact and we could have not been served better by her, from the get-go! Tami at the West and Brittani at the Courtyard were also particularly helpful! Thank you, thank you, thank you, we are so grateful We are now Marriott customers from here on out!

Dee

Pleasantly surprised Typically don’t frequent Marriott, was concerned because the exterior looked oldChecked in extremely late, (midnight) young lady at the desk was professional, informative and courteous

Room was clean and organized, plenty of coffee and water availableStarbucks on-site and restaurantComfortable bed and sofa, close proximity to where I need to be, good experience no issues, will return!

Lisa Cherveny

We were here for a wedding Beautiful venue, good food, friendly staff What was lacking was the handicap accessibility

My mother in law has to use a wheelchair Some of the doors didn’t have the push button, and we really struggled to get her in the restroom I had to have someone hold the door for us and barely got through the door Had she wheeled herself there she wouldn’t have been able to get in Maybe there’s a restroom more handicap accessible, but I didn’t see any signs Beautiful place, just not very handicapped friendly

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