hotel for couple

16 Best hotels with free parking in Laurel, VA (2022)

hotels with free parking in Laurel, VA

1. Hampton Inn & Suites Richmond/Glenside (3-star hotel)

About this hotel

Less than a mile from Interstate 64, this modern hotel is a 6.3-mile drive from the Virginia Museum of Fine Arts.The streamlined rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Some have microwaves and minifridges, while suites add living areas and pull-out sofas.There’s a gym and a seasonal outdoor pool in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center and 2 meeting rooms, plus free parking.

Things You Need to Know

  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 27 times

Feedback From Real Customers

Jacob “Jed” DeGroote

This review is more for the customer service than the stay or facilities I left a nice pair of nice sunglasses and didn’t realize it until 3 weeks after my stay I thought I had just lost them, but didn’t know where

I called, a rep asked me to describe the lost sunglasses, confirmed they were in the lost and found, and offered to have them shipped to me I paid the postage, emailed them the label, and got my shades back a few days later Thank you!!The hotel was nice place to spend a few days while my son had a swim meet in the area Please staff, decent breakfast early in the morning, and nice desk area in the room that made it easy to do some zoom meetings

Morgan C.

I wish I could leave ten stars! This location is fantastic- ample parking, extremely clean, beautiful interior and best of all above-and-beyond staff like Merry Roseme Everyone we interacted with was wonderful, but she really made sure we were happy and enjoyed our stay at the hotel We will only stay at this hotel from now on when in Richmond (which is often)

Oh, the round-the-clock coffee and great breakfast spread in the morning were also much appreciated!

2. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

3. Country Inn & Suites by Radisson, Ashland – Hanover, VA (3-star hotel)

About this hotel

Next to restaurants off I-95, this laid-back hotel is 7 miles from The Crossings Golf Club, 8 miles from Lewis Ginter Botanical Garden and 9 miles from the historic 18th-century Hanover Tavern.The relaxed rooms feature complimentary Wi-Fi, cable TV and microwaves. All also offer minifridges, and tea and coffeemakers. Suites add sitting areas with pull-out sofas, while upgraded suites provide separate living rooms; some have whirlpool tubs. Kids age 17 and under stay at no charge with an adult.Free perks include a hot breakfast buffet, and coffee and cookies in the lobby. There’s also a heated indoor pool, a hot tub and a gym. Laundry facilities are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 12 min drive to Kings Dominion
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned lobbies 12 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Jeff Z

We checked into the hostel by chance while driving though the area on our way to Florida The gentleman at the front desk was extremely friendly and very nice He gave me a choice of floors to be on which was appreciated

The room was standard size, with 2 queen beds a desk & dresser & fridge together The beds were comfortable, but I hate the 1/2 pillows The room & the bathroom was clean If I have a complaint there were many scratches and spots that looked like stains on the walls The place could use a new coat of paint Breakfast was a simple fair of waffles, cereals, muffins & breads, instant oatmeal There were no eggs or hot foods, but there were those microwaveable sausage, egg & cheese on a croissant They were actually pretty good It was a Friday night, so it was roughly $180 for the night Not terrible

Don Bisi

My only concern is the fraudulent billing The room and breakfast were great and I have no complaints about the stay I later checked my credit card and found an additional $15 charge

I was told it might be a hold, but it did not drop off, and when I called the hotel I was told that the owner added a $15 charge for a missing “small soap dish”? I was never notified of the charge He had email and phone number, but all he really needed was credit card number I wonder how many people get billed additional without knowledge? If anything was really missing, then it was gone before we got there

Airyl Reed

Staff is friendly, patient, helpful and the only good part about this hotel The building itself is extremely outdated The fitness center had rusted equipment that isn’t even worth using (only had 3 cardio machines and one seated cable machine, no mats, dumbbells, or even a bench)

Despite seeing the house keeping staff work hard, everything felt super dirty (probably because of how old it is) We even had a blanket from the closet that smelled like urine and our bathroom towels had stains on them Also despite what it says on the website, they did not have their signature eggs for breakfast, the only hot item was if you made a waffle Highly recommend choosing elsewhere for your hotel

4. Courtyard by Marriott Richmond West (3-star hotel)

About this hotel

This straightforward hotel is 3.8 miles from the Lewis Ginter Botanical Garden and 4.5 miles from the Virginia Museum of Fine Arts.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests liked “Bistro”, mentioned 10 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Jacqueline Cheng

Very nice front desk staff and lobby felt clean The hallways do smell like smoke a bit, but rooms are smoke-free The rooms themselves felt a bit dated

The first floor is ground floor, so expect that there may be some dead bugs around windowsills We did find a spider on our ceiling, but “they kill other bugs”Very small fitness room, but at least there was one! Great mirror wall and water dispenser there with clean towels The location is good as long as you have a car It’s near shopping plazas and retail food chains but not walkableOverall a good stay, but you kind of get what you pay for

Hannah S

So so pleased with this hotel! Stayed for one night while passing through town with a toddler and a dog The hotel was clean and updated, the staff were extremely friendly, the room was quiet and had a balcony so I could easily see my car, and the pool/courtyard space was especially lovely It was in a nice part of town and I felt very safe

Will definitely stay again when in Richmond!

Frank H

They have a nice small commons area, complete with a bar that serves breakfast and a light dinner Rooms are small but adequate, I liked the pull out desk and sliding door to a small patio From what I could determine, there was no complimentary coffee in the lobby but during meal times they do sell Starbucks

I am not a fan of the surrounding area but it was easy to get on and off the road making it a quick drive to a restaurant or to the Interstate Service was friendly and the room/area was clean

5. Hyatt Place Richmond/Innsbrook (3-star hotel)

About this hotel

This contemporary hotel is 8.6 miles from the University of Richmond and 11.7 miles from the Virginia Museum of Fine Arts.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs, separate living areas and pull-out sofas, as well as wet bars and minifridges.Amenities include a 24-hour fitness center and an outdoor pool, as well as a coffee/cocktails bar and a 24/7 cafe.

Things You Need to Know

  • 14 min drive to Joseph Bryan Park
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Louis Holdstock

Rooms and lobby are nice Staff are very strange Couldn’t switch rooms from our less than ideal room because all rooms had been assigned (but many people hadn’t checked in)

I sorta understand But you have to clear out of the lobby by 9, have to go down to the desk for anything (toiletries, sheets, towels, etc) and the guy at the desk is very grumpy Someone said he is the owner so if he is, he should consider being a little less stingy and a little more friendly For example, we had a single half roll of toilet paper in our room so have to go down to the lobby again for another EVERYTHING seems to be tracked If you want new towels, you have to take your old ones to the lobby It’s a shame because the rooms and physical hotel is nice and well situated

James Williamson III

Nice employees and service but there was a sewage smell throughout the facility for most of my stay It was unbearable at times The room was dated and had some minor damage

For some reason there was a toilet flapper sitting on the room floor when we checked in I checked and the toilet tank had a flapper but you had to hold the handle to flush I just discarded the old flapper that was on the floor Front desk staff was really nice but I would probably choose a new hotel next time I’m in this area

Brenden Fitzgerald

Stayed 2 wknd nights They are well understaffed This one was updated, not buily new

Room was pretty clean Hallways were very hot, and the common areas were not clean Breakfast was free, and it tasted like it A gentleman was actually arrested by police at the breakfast area after throwing a cup of hot coffee on a teenage boy Not the hotel’s fault, but they had no staff to handle the situation, including an MIA front desk clerk It was full, but it was quiet otherwiseThe fitness area was a joke Outdoor pool looked adequateFor $200+ per night, I expect a lot more service and better facilities Will look elsewhere next time

6. Hyatt House Richmond / Short Pump (3-star hotel)

About this hotel

Off I-64, this contemporary hotel is 4 miles from Deep Run Park and 9 miles from the University of Richmond.The modern rooms feature free Wi-Fi, flat-screen TVs and work areas, as well as microwaves and minifridges. Upgraded rooms provide pull-out sofas. Suites include separate living areas and fully equipped kitchens.Parking and breakfast are complimentary. Additional amenities include an outdoor pool and a fitness room, plus a bar and a 24/7 market.

Things You Need to Know

  • Guests praised the large rooms
  • 12 min drive to Deep Run Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned “shopping malls” 58 times

Feedback From Real Customers

J K

Perfect location if you want minimal driving to the best restaurants and shops in town We celebrated our anniversary this summer and one of the hotel employees, Bianca, did a really great job with an early check in request we had despite how busy they were There were three wedding parties on our anniversary weekend and she was working the desk alone which was really impressive

The corner tub suites are absolutely divine and worth itBe aware (I can’t find it on the website) that they do charge a $50 extra deposit per night (if you book 2 nights, they’ll charge you one deposit, but if you book 1 night in 1 hotel room and decide to spend another night in an upgraded/different room, they will charge you $50 twice) However much they charge though will be refunded within a week or so which was good news

Bob T. (SienaMan88)

Hotel centrally located Room w king bed was ultra clean, modern, and spacious Huge lobby with plenty of couches, tables, and chairs – perfect if you have visitors and need a place to hang out

Lobby also has a bar off to side with TVOnly complaint was the coffee and tea table in the lobby was not kept stocked and refilled But every other amenity great

Hana Cyan

We stayed here years ago We had such a great experience that we came back to town and wanted to stay here again The hotel is in such a great location

It’s very clean, Has a free breakfast, free parking, and a customer service has been nothing but exceptional I highly recommend this hotel They do have food and what looks like a bar I haven’t been able to go there yet but it looks very well-maintained and clean I just found out they won’t have a pool anymore That is so disappointing but they will be making it into a nice outdoor area they said

7. Fairfield Inn & Suites by Marriott Richmond Innsbrook (3-star hotel)

About this hotel

Just off I-64 and 7 miles from the University of Richmond, this casual hotel is 10 miles from the Virginia Museum of Fine Arts and 11 miles from Richmond International Raceway.Straightforward rooms offer free Wi-Fi, desks and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, coffee in the lobby and parking. Other amenities consist of an indoor pool, a fitness room, a picnic/BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the service is friendly

Feedback From Real Customers

Amy Shughart

All the staff was so friendly and very helpful! They treated our dog Princess like royalty 😉 The room was a decent size and clean The body wash, shampoo and conditioner in the shower was a nice touch The breakfast was a decent variety- the egg quiche was delish

Pancakes or waffles would be a nice addition We would definitely stay here again!

Mike Meachem

The staff was okay except for the young lady who is on Sunday morning She was the best! The manager left a great deal to be designed I ran into a problem I called several times but I never ever spoke with her I felt terrible because I had to go to customer service and that issue is still pendingGood morning breakfast lady was beyond great she was a wealth of information and totally competent

Did I mention the young lady that was on Sunday morning was the best I hope my auntillary concern gets worked out because that would move this rating from better than okay to pretty good

Kylene Lovell

I stayed here with my 80 year old grandmother We found an adult, mature bedbug on one of the beds I killed it and took it to the front desk, and my concern was dismissed

The clerk offered to change our room, which was nice, but he moved us into the room next door that shared a connecting door As we were packing up to move rooms, I found about 8 more, smaller bedbugs under the pillows and in the bedding I went back to the clerk and told him there were quite a few more- he thanked me and said nothing else If my grandmother had been able to, we would have left immediatelyThe next morning, the cleaning staff had NOT been made aware of any problems ans they were going to cycle the room like there was nothing wrongDo not stay at this hotel, they do not take cleanliness or customer concerns seriously

8. Hampton Inn & Suites Richmond/Virginia Center (3-star hotel)

About this hotel

This straightforward hotel is 4 miles from Lewis Ginter Botanical Garden, 18 miles from Richmond International Airport and 9 miles from the Virginia Museum of Fine Arts.The unassuming rooms include free Wi-Fi, flat-screen TVs and custom-designed beds, plus desks, coffeemakers, minifridges and microwaves. Suites add sitting areas with sofabeds.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s an indoor pool and a gym, plus 3 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the unassuming rooms and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked “omelettes”, mentioned 12 times in reviews
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Alexandria Hennigan

This hotel was the worst hotel we’ve stayed at We arrived and decided to take both of our toddlers to the pool Walking into the pool area we noticed rubbery mats around the pool to help with slipping

We thought it was great We also noticed a slippery when wet sign out Which is great but our toddlers are too young to read We decided to go into the cloudy pool that had particles of something at the bottom My toddler had to use the bathroom She was walking safely holding my hand to leave when she slipped on the tile and fell hitting her head hard on the floor There was nothing I could have done to stop her from falling due to the type of tile they have It is totally unsafe in that pool area and something needs to be done other than a slippery when wet sign put out We told the front desk and they said they would let the general supervisor know but nothing was done for us or were we asked how she was It could have been way worse but thankfully it wasn’t I do have to say when we went to the complimentary breakfast the next day the two women who were serving the breakfast were so kind and helpful The nicest staff they have

Anne Matrone

Great spot for travelers staying overnight! The room was very clean and larger than expected The staff at the front desk and food court were all friendly and helpful There were many choices for the free breakfast, cold cereals, hard boiled eggs, fruit and yogurts as well as hot food choices like premade omelets, sausage links, oatmeal, and waffle makers

The coffee was also hot, fresh, and abundant We didn’t check out the pool area so I can’t comment on that Will definitely return if travelling through Virginia again, it’s not far off the main highways

C C

Extremely disappointed I had a two-day reservation starting yesterday for a wedding A family emergency came up and I knew I would be unable to arrive yesterday

I called the hotel yesterday explain the situation and told them I would be happy to pay for both days to ensure that they not cancel my reservation and that I be able to use the second day I said the most important thing was that they not cancel my reservation, and I was willing to pay since it was a late change The manager I spoke to made an offer to waive the cost of the first day, and ensure that my second day was held for me Arrived to check in today and discovered that they had canceled my entire reservation And that they had charged me for the first day I had been willing to pay for the first day, but it was a big disappointment that after they made an offer I did not request they chose not to follow through on it And the manager claimed she had told me that I needed to call back today, rather than simply showing up and checking in as I tried to do She never asked me to do this I’ve been hilton honors member for more than 20 years, and have had many good experiences with the Hampton inn& suites Which makes me even more disappointed They seemed initially unsure whether there would be another room available and by the time they figured that out I had decided I should move to a different hotel down the street

9. Candlewood Suites Glen Allen – Short Pump, an IHG Hotel (2-star hotel)

About this hotel

Off I-64, this informal all-suite hotel is 9 miles from shopping on Monument Avenue and 14 miles from downtown Richmond.Relaxed suites offer free Wi-Fi, flat-screen TVs, full kitchens and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and laundry facilities are complimentary. There’s also a lending library, a convenience store and an outdoor gazebo with a BBQ grill. Other amenities include a fitness center and a business center. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 13 min drive to Joseph Bryan Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Some guests complained about the breakfast
  • The fitness center has elliptical machines

Feedback From Real Customers

Karine Shashoua

My stay was excellent Very comfortable bed and pillows, clean, quiet, and overall just super nice Stefan at the front desk was awesome and the staff was amazing

I was on a road trip north and I left my gourmet spices that I purchased along my trip in the fridge and by the time I realized I was too far ahead to turn back I called and explained and they will keep them safe for me until I return next time, which will be in a couple of weeks! I will definitely be staying there again, not just because I forgot something but because it was a great place to stay! Thank you Stefan and the rest of the staff for making my stay great and keeping such a nice hotel!

R Thomas

If I work another assignment in Richmond I’ll stay at this hotel again I have no complaints The price was very affordable for my two month stay

The front desk ladies had great customer serviceI loved that laundry was free The gym is small but had plenty of equipment to get a good workoutThe rooms are updated I loved that the hotel room didn’t have carpet The rooms have a full kitchen with dishes The entire hotel is very clean and maintenance seem to stay up to dateThe hotel is located in a good area with stores and restaurants close by

Sol

I booked a two week extended stay with CandlewoodIt was an exceedingly disappointing experience The hotel bills itself consistently as a business hotel, yet it was incredibly hard to conduct business here

The staff was inconsistent with service and information I found it hard to conduct meetings during business hours; the clientele is very disruptive and the hotel cleaning staff are very loud in the halls On several occasions I had to switch the audio of my video calls to avoid interference from their screaming and shouting in the hallwaysRooms are clean but hallways and all common areas are exceedingly dirty Again, this is not a business hotel; more like a motel level of guest, staff and service and clienteleThe wifi is incredibly weak and you are subjected to multiple connection issues when attempting to use it I finished the remainder of my stay in Richmond at an alternative businessAvoid this place

10. Drury Plaza Hotel Richmond (3-star hotel)

About this hotel

Set adjacent to a commercial plaza off I-64, this informal hotel is 11 miles from Virginia Museum of Fine Arts, 8 miles from Lewis Ginter Botanical Garden and 3 miles from Deep Run Park & Recreation Center.Straightforward rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as microwaves, minifridges and coffeemakers. Suites add wet bars, and living rooms with sofabeds.Breakfast, parking and happy hours are complimentary. Other amenities include a restaurant/bar, an indoor/outdoor pool and a hot tub, plus a 24-hour fitness center and a homey lobby sitting area. There’s 6,598 sq ft of meeting and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 18 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Leonard Domyan

Best hotel I’ve stayed in My wife and I could not have been happier Quiet rooms, well equipped, outstanding staff – everyone we met was super friendly, including the maintenance staff! Great breakfast, and the hotel offers a free dinner experience as well as drinks

The entire atmosphere made our stay so enjoyable We shall return!

Teresa Gunter

Exceptionally pleasant check-in with a personable young man who I can only identify as a student at Liberty UniversityFull disclosure: I was more than taken aback and worried about the safety of our vehicle and a quiet night due to people hanging around at the back entrance drinking and smoking the intoxicating stuff and who repeatedly yelled at us until we acknowledged themOnce inside, the din of children at a pool party also had me worried because sometimes those parties continue late into the night in guest rooms

Not to worry Our hall was quiet Our room was quiet and restful Most important—the room and linens were sparkling clean!! We slept well and enjoyed a hearty breakfast included with our room When I requested a late check out, the staffer was more than agreeable

Tekenia G

I started going to this hotel chain in Charlotte, NC I have always had an awesome experience there So for my birthday this year I decided to stay at the Richmond location!!! All I can say is wow!!! This location was even better

Staff was so nice and helpful Breakfast was great Hotel was clean and beautiful Well worth the money I paid Only thing I got a picture of was breakfast…but I promise you, you won’t be disappointed!!! Richmond Drury I will be back!

11. Hilton Garden Inn Richmond Innsbrook (3-star hotel)

About this hotel

Set in the Innsbrook Office Park, this modern property is a 4-minute drive from Interstate 64.Rooms offer flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi, as well as traditional decor and custom-designed beds. Suites add separate living areas and pull-out sofas.In addition to the buffet or cooked-to-order breakfast (fee) and on-site restaurant serving casual bistro cuisine, there’s a low-key bar and a 24/7 convenience store. There’s also a heated indoor pool, a hot tub and a 24/7 fitness center. Other amenities include 4,000 sq ft of meeting space and a business center.

Things You Need to Know

  • 14 min drive to Joseph Bryan Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 26 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the low-key bar

Feedback From Real Customers

Karen McLaughlin

Great stay Rooms always clean (as expected), Hilton brands have never let me downStaff very friendly & accommodating

Location great with shops & restaurants right outside the back door There is a fountain with pond and ducks-Will definitely be staying there againI might add they are a pet friendly location which I personally think is great for those traveling (I am an animal lover) They have a certain floor dedicated to pets so if you are concerned about staying in a “pet friendly room” you can always request another floor Absolutely all the animals I saw while there (3 days) were well behavedThey even allowed me to check in early (like early early) lol because I was fighting storms & tornadoes all the way in so I arrived earlier than normal trying to stay ahead of themLess than 10 minutes after I unloaded the truck the skies opened up I am truly appreciative of them going above and beyond to help me out

iandi Boats

I am currently staying at this location Really nice facility and I usually don’t post negative comments but this is a location that business travelers should avoid So all went well during check in, I had a very nice dinner at the restaurant

Then I came to my room to clean up and get ready for bed As I completed “doing my business” in the lavatory, I went to reach for the toilet paper, There was none! I managed through the “awfulness” and called downstairs to the front desk I informed them there was no toilet paper in the bathroom The gentleman at the front desk said “there’s some for me at the front desk” I asked to clarify “you want me to come and get it” He replied “yes!” If you’re used to quality customer service avoid, at all cost, this location

love is

My stay was great there is something that I think needs to be addressed and that’s the accessibility of the hotel there is ample handicap parking spaces but I noticed there were times during my stay they were all occupied by cars that had NO indication of a pass or marked tag or window placardsAllowing those cars to remain there while guest that really need the spots was very disappointing and inconvenient There were two cars that never moved and after observing the leaves and other indicators of long term weathering collected on the two cars it was clear they had been parked there for so time, they were probably parked there and left that they weren’t even current guess if the hotel

Please monitor that situation to ensure that there is accessible parking available for those who really need it

12. Hilton Richmond Hotel & Spa/Short Pump (4-star hotel)

About this hotel

This contemporary hotel is a 7-minute walk from Short Pump Town Center for shopping and dining and 15 miles from downtown Richmond.All rooms offer sophisticated decor and custom-designed beds, plus 42-inch flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers.A buffet breakfast is available, and there’s a steakhouse, a chic lounge and a cafe. Other amenities include an upscale spa, an indoor pool and a fitness center, plus a business center and 23,000 sq ft of meeting space. There’s also free parking.

Things You Need to Know

  • 13 min drive to Deep Run Park
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the furniture
  • Guests mentioned “shopping malls” 19 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • Guests liked the chic bar

Feedback From Real Customers

jeffrey link

Very nice hotel Staff was excellent If not drinking at the bar, but have your own there is a nice lounge area off the bar for gathering with friends that is perfect

As Diamond members the staff goes out of their way Diamond member parking and Drink/Meal allowance is a very nice perk, even good for alcohol Clean and super convenient to the Riverplex fields with many stores and other restaurants in the area

Joe Chandrankunnel

Hotel room was pretty nice not amazing but still goodThe service was outstandingParking is easy

Many restaurants you can easily walk to in less than 3 minutesBreakfast a la carte (I did not try the breakfast buffet) at the restaurant was absolutely outstandingOmelet perfect, French toast better than almost every other place I’ve been toShort Pump is a really nice clean suburb with many great places to go to

Jenna McLaughlin

The staff at this hotel are excellent, very friendly and helpfulThe rooms are not up to par on what I expect from Hilton The first room we were in smelled horrible

The outlets on the wall didn’t work so the tv, lights and coffee maker wouldn’t work either A quick call to the front desk and they had us in new rooms within 10 minutes The second rooms were much betterThe hotel needs to spend some money on updating the rooms Carpets are old and used, beds are creaky and lumpy Lots of cosmetic/eye sores throughout the roomOverall I would not stay at this hotel again or recommend it

13. Holiday Inn Express & Suites Richmond North Ashland, an IHG Hotel (2-star hotel)

About this hotel

Situated off Interstate 95, this contemporary hotel is 1.2 miles from the Ashland Amtrak Station and 18.3 miles from downtown Richmond.The straightforward rooms come with work desks and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites additionally provide pull-out sofas, kitchenettes and dining tables. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, an indoor pool and guest parking, as well as a business and fitness center.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs and coffee makers
  • 6 min drive to Ashland Museum
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Moni Bee

This hotel was close to where we were visiting That was probably the best thing about staying here It wasn’t very clean and smelled moldy

It’s extremely outdated and for the price, you would think it would be more modern The worst thing of all is that I woke up to ants crawling on me and all over the nightstand where I had a few items (there was also a huge spider as well) I will admit the staff was very accommodating and responsive to my request to change rooms, however, by the time I was over it The new room also had a door handle that was upside down so we couldn’t get into that room as we didn’t know it was that way until the front desk attendant came to help After that, I really couldn’t rest and we had one more night to stay There was also no communication about our incident although we were told they would adjust our total I had to do that the day we checked out Oh and I almost forgot about the front desk manager that had an attitude, I even asked if she was okay as she acted like she had an attitude the whole time she was checking in me and my family (we had a rooms) Overall I would NEVER stay here again I wasn’t expecting the Ritz Carlton, but for the price we paid it was NOT worth it at all I gave it to stars only because of the quick response from the guy working on 5/21/22 to change our room Otherwise it would have been -3 stars

Patricia Nicholson

The location was very convenient, the staff was amazing, the place was so clean you could smell the cleanliness, the room was large and exactly what we wanted and breakfast was an added bonus every dayKiera was in housekeeping and went above and beyond to make our stay perfectI am in the service industry and would love to have someone like her work for me

The front desk staff made it very easy to check in andevery day they entire staff smiled and greeted us They did not miss a beat on excellent service

14. Hampton Inn Richmond West Innsbrook (3-star hotel)

About this hotel

Off of I-64, this modern hotel is 12 miles from downtown Richmond and 9 miles from the Cultural Arts Center in Glen Allen.Flat-screen TVs with HD channels, minifridges, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds.There’s an outdoor pool and an exercise room, in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center, a meeting room and complimentary parking.

Things You Need to Know

  • Guests praised the rooms
  • 17 min drive to Lewis Ginter Botanical Garden
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests praised the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joel Gillespie

I only give this 2 stars because of the renovation We stayed here 2 years ago and it was terrible Old, dirty, and the breakfast was a joke

The only thing that has improved has been the renovation Everything is MUCH more modern, so good job thereHalf the outlets in our room didn’t work, the floor was dirty, and worst of all, THERE WAS FOOD LEFTOVER IN THE FRIDGE That’s disgusting and unacceptableThe breakfast options were once again limited and the breakfast area was like a shoeboxWe will NOT be staying here ever again It’s a joke that this is considered to be a Hilton brand hotel

L Hargrove

Stayed here for one night this past weekend and it’s not worth the price Check-in was smooth and the Associate was very polite Only one elevator was working

Once getting into the room and getting settled I noticed peanuts in the floor, and a bug in the floor I opened the fridge and it was filthy In addition, there was an open container of milk and water in the fridge that previous guests had left behind There were also long black hairs in the bedding This wouldn’t be my “go to” hotel again

Liz Hardy

Beware Service Dog Handlers, this hotel goes against ADA regulations and illegally charges pet fees for service dogs The woman at the front desk was extremely rude when I told her about the law and said it was up to them and they charge everyone the pet even if it is a legit service dog My dog is medical equipment and covered by ADA

Even when booking on the site it said only pets are charged fees I’m not sure if the lady at the front desk is doing this to pocket the money but it’s completely illegal

15. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

16. Courtyard by Marriott Richmond Northwest/Short Pump (3-star hotel)

About this hotel

This modern hotel is 7.3 miles from the Lewis Ginter Botanical Garden and 8.8 miles from the Science Museum of Virginia.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked “Bistro”, mentioned 18 times in reviews
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Anoose Killmore

Absolutely fantastic staff and hotel! It looks very clean and nice all around the perimeter (even has a small creek), and the rooms are fantastic The front receptionist working on 5/25 around 5am was very quick and super helpful with an issue, I would absolutely recommend this hotel over any other in the areaThey even have the super rare noon checkout!!

patricia vanlandingham

The mattress had pee stains on them They covered it up witha mattress padThey gave usanother room

We had the sameproblem with the one bed in theroom they gave us My husbandtold me to stop complaining it’sa hotel I check everything in therooms I stay in

Berkley Williams

I love this place and it’s actually home to me when I’m in Virginia visiting family which is quite often The rest of the year I live in Colombia South America For the price I don’t think you can beat it

Staff is great and place is clean Beds are very comfortable and I love the coffee maker and shower I believe it’s one of the best deals in Richmond and I’ll keep coming here as long as they don’t raise the prices

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