hotel for couple

16 Best 5 star hotels in Woodridge, IL (2022)

5 star hotels in Woodridge, IL

1. The Westin Chicago Lombard (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Graue Mill & Museum and 4 miles from Lilacia Park.Relaxed rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Suites add sitting areas. Some offer pull-out sofas, in-room treadmills, balconies and/or access to a club lounge with free drinks.Parking is complimentary. Other amenities include a seafood restaurant, a steakhouse and an indoor pool. There’s also a gym, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Leia Adams-Gray

Excellent hotel, comfortable beds, really awesome lap pool and gym, and hot tub Little deep for small kids but we brought a life jacket and our daughter loved it I was able to swim for hours alone during the day

It was so relaxing Great restaurant down in the lobby Great breakfast in the executive lounge Super friendly staff Definitely recommend staying here

Emily Stranski

Love this place We first visited in December for a pool night during Christmas break We just went back again last week because the kids kept begging to go back

The pool and hot tub are great! Huge pool, much larger than most hotels It is 4 feet deep throughout, so good for my kids who can swim wellHot tub adjacent to pool but tucked away so nice for me to relax while still able to keep an eye out Over Christmas, there were maybe 2-3 other couples/ families using pool while we did This last time we came during a snowstorm, so we literally had pool to ourselves in both the evening and next morningRooms were well appointed, recently renovated, and clean Exactly what I was expecting Front desk is very friendly and helpful as wellI’m a bonvoy member and enjoyed the late checkout offered with my status in order to enjoy the pool longer before we leftThis hotel is right next to Target, the Yorktown mall, movie theater, restaurants Plenty of options and amenities for a business or family type traveler Highly recommend!

k00nta

I stayed at this hotel for the weekend and it was great The room was spacious with two queen sized beds The lobby looked very nice with fast elevator times as there were 5 elevators

The hotel also has quite a few services such as an indoor gym, pool, and Starbucks I would definitely stay here again as it’s located near many stores and restaurants

2. Hotel Arista (4-star hotel)

  • Address: 2139 City Gate Ln, Naperville, IL 60563
  • Phone: (630) 579-4100
  • Ratings: 4.6 (939 reviews) Excellent Eco-certified
  • Website : Hotel Arista
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic hotel with polished quarters, plus fine-dining, a fitness center & a high-end spa.

About this hotel

Located near Interstate 88 and 5 miles from the DuPage Children’s Museum, this upscale hotel is both 9 miles from the Hollywood Casino and the Paramount Theatre.The bright rooms include free Wi-Fi, iPod docks and flat-screen TVs, plus minifridges, marble bathrooms with low-flow water fixtures, soaking tubs and separate showers. In-room dining is available. Suites feature separate living space and floor-to-ceiling windows.Amenities include free parking, a fitness center and a high-end spa. Dining options consist of a chic lounge serving Greek food with cocktails, and a trendy gourmet restaurant featuring American cuisine.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests liked the chic bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here a while ago and it was one of the best hotels I have stayed at The door man was very friendly as well as the front staff The rooms were amazing, very clean and spacious

I have never had room service and I was one of the best experiences of my life as you can see I didn’t order anything fancy but it was still amazing

DIVINE DESTINY

This hotel was extremely clean and comfortable The staff is polite, warm and inviting upto the cleaning staff Speaking of, they do a remarkable job of cleaning the rooms

This is coming from someone who generally travels with my own pillow, sheets, blanket and cleaning supplies I did not have to put in any additional work to make this place up to par for my visitIf you are there and looking for breakfast, try the coffee and smoothie place a few steps away (I forgot the name, my apologies) However, the ham and Swiss croissant was simply amazing!The only downside to my visit, was the bar was not open during my visit on a holiday weekend It turned out ok, because the location of the hotel gave countless other close options right on and off Route 59

Lillia Amor

The reservations manager Emily here made my stay absolutely repulsive I over slept and did not extend my stay, instead of receiving a phone call from the reception to politely ask if I was extending my stay- Emily approved of the staff barging into my room as I was naked showering I have never in my life experienced this at a hotel

When I told her my concerns she let me know that she can send someone to gathering my things for me to check out This was upon telling her that I feel uncomfortable extending my stay further since anyone can come in- unapologetically Being a woman staying alone this was a repulsive reaction from Emily I would never wish this upon anyone The hotel is nice, but unfortunately an unqualified reservation manager has trashed it

3. Aloft Bolingbrook (3-star hotel)

  • Address: 500 N Janes Ave, Bolingbrook, IL 60440
  • Phone: (630) 410-6367
  • Ratings: 4.0 (988 reviews) Very good
  • Website : Aloft Bolingbrook
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Informal hotel with a modern cocktail bar & a billiards table, plus a 24-hour gym & indoor pool.

About this hotel

In a residential area off I-355, this relaxed hotel is 2 miles from Cypress Cove Family Aquatic Park and 12 miles from Bolingbrook Golf Club.Casual rooms have flat-screen TVs, free Wi-Fi, minifridges, and tea and coffeemaking facilities, as well as desks with ergonomic chairs. Suites add seating areas with sofas.The airy lobby-lounge has check-in kiosks, a fireplace and a billiards table. There’s also a contemporary cocktail bar, a 24/7 fitness center and an indoor pool. Free parking is available, and there are also meeting rooms and a business center.

Things You Need to Know

  • 5 min drive to Cypress Cove Family Aquatic Park
  • Guests liked the friendly service
  • Some guests complained about the restaurant
  • Guests mentioned lobbies 55 times
  • The fitness center has free weights
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Michael P

Staff is great, it’s an A-loft hip and trendy and all that, wasn’t a fan of the food served there but I’m sure COVID plays a role in that Had two issues with my room, both the floor (near toilet) and shower did not appear to be cleaned well as I noticed stains near the toilet and some in the shower, nothing to kill my experience, the other issue is the shower handle, it does not lock in the off position and instead can go negative forcing me to have to find the correct spot to turn the tap off Other than that it was a good stay and there are amazing places to eat near by so I’d recommend that over eating at the hotel

Mel Baker

Nicole and Michelle at the front desk were both helpful and lovely We also did try the breakfast which was pretty good I liked the oat milk cold brew

The room was comfortable for us for one night, and even though we didn’t get a chance to use them, we did appreciate all the nice amenities May be a new go-to whenever we want to go to Waterfall Glen

Barbara Mendez

This Aloft location has always been a staple for our travels to this area Of course they did not disappoint during this visit either My husband and I would love to thank Nichole F

who works the front desk She was polite, knowledgeable and a very gracious host Please give her a raise or promotion to ensure she stays with your company long term She is a valuable assetThank you so much for her service and dedication It made our stay so much better We will see you all in October

4. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

5. Embassy Suites by Hilton Chicago Lombard Oak Brook (3-star hotel)

About this hotel

This refined all-suite hotel is 6 miles from the Graue Mill & Museum, 5 miles from Lilacia Park and 3 miles from Mayslake Peabody Estate.Understated suites provide Wi-Fi access, flat-screen TVs and separate living areas with pull-out sofas, plus microwaves, minifridges and coffeemakers. Some have whirlpool tubs.Complimentary perks include breakfast, and regular evening socials with snacks and drinks. Other amenities include a restaurant/bar, an indoor pool and a gym. There’s also coin-operated laundry facilities, a 24-hour market, and meeting and event space. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 11 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Fadi salam

It was amazing staying at this hotel I am Hilton member and I get points wherever I stay They have built this hotel really nice

The architect and placement is top notchBeautifully designed with great indoor scenery and lovely choice of furniture through out this hotel is amazingBed rooms were cleaned well before our arrival, bathroom and shower was relaxing Two extra sinks around the roomPool was clean and breakfast was superb Staff was highly trained and was very polite through out my stay Saw a lot of cops car in the parking lot but maybe they stay here or something, not sureMust stay her even if visit Chicago city, it’s about 30 to 40 minutes drive and around 10/15 restaurants with mall with in a mileDefinitely staying here again Airports like O’Hara is 20 minutes and midway is around 40 minutes away from here

Orlando Hoye

Everything was great! Happy hour was fantastic and the bartender (male whom had a place in brandywine)was one of the best hosts I’ve ever had at any hotel period!!! Can’t remember his name but he deserves a serious pay increase!! You can figure out who he is by my description of his place and my family really enjoyed your place and the breakfast was awesome too especially the made to order omelette!!If you’re in the area and need a place to lodge please try this location out and you won’t be sorry!!👍👍👍👍🍾🍾

Myron Covington II

GREAT property! Stayed there with the family We had several rooms and the Embassy is ALWAYS the best! I have stayed at ES in multiple states and we ALWAYS come to this one when we come to the Chi! Can get somewhat loud and busy with kid sleepovers and sports teams but hey, that is to be expected! Please restore the two hour Manager’s Reception and please do not run out to breakfast food! We had seven kiddos with us! Keep up the great work Embassy!

6. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

7. Sheraton Lisle Naperville Hotel (4-star hotel)

About this hotel

Off I-88, this contemporary hotel is 4 miles from Centennial Beach and 5 miles from the Chicago Golf Club.Understated rooms have free WiFi, plus flat-screen TVs, coffeemakers and work areas with desks and ergonomic chairs. Some have minifridges and microwaves, while club rooms provide access to a lounge with perks such as continental breakfast, all-day snacks and evening appetizers.Parking and area shuttle service are complimentary. Other amenities include 2 restaurants, 1 with a bar, and a 24-hour cafe. There’s also a fitness center and an indoor pool, plus a 24/7 business center and 25,000 sq ft of meeting space.

Things You Need to Know

  • 6 min drive to the Morton Arboretum
  • Guests mentioned microwaves 15 times
  • Guests mentioned “banquets” 11 times

Feedback From Real Customers

Kevin Zevchik

This Sheraton was probably a very nice hotel prior to March 2020 The area of the hotel is surrounded by several companies and offices Since the pandemic, many are working remote now, therefore the area is a bit depressed (not all of Naperville)

In the hotel are many vagrants that have taken residence The upkeep of the hotel and housekeeping has significantly suffered due to this About 30% of the rooms are these ‘long terms’ and you will find them roaming the hallways at all hours and leaving garbage outside of their rooms We used our Suite Upgrades for a suite that was in severe neglect The curtains were all torn terribly Items on the wall were falling off like door stoppers and racks The pull out sofa bed was broken and completely unusable They moved us to another room that was not much better The lounge was closed since 2020 and no indication that it will reopen

Mary Chandler

We were there for the Buick national car show as a swap meet vendor Lovely King room, very Comfortable bed and pillows Great hotel for an event

Lots of meeting rooms, large banquet room, Starbucks coffee in rooms and in lobby and at breakfast buffet I tried to get more coffee packs sent to my room twice but never got it Breakfast buffet was ok Pancakes were awesome Nothing special on the buffet for $16 However we did get ours for $12 since we attended this event Lots of free parking Lobby was very spacious and had comfortable couches and nice decor

Dalal Sheikhah

Never trusting the Sheraton name again It was the most dirty hotel I ever seen we already found our room full of dust and the bed sheets was disgusting and worn out They just are using the covid situation as an excuse for not cleaning every day and when the come to clean the stuff are rude and want to clean on there own timetable

So believe me pick another hotel and don’t waste your money

8. Holiday Inn & Suites Bolingbrook, an IHG Hotel (3-star hotel)

About this hotel

This stylish suburban hotel is 30 miles from the O’Hare International Airport, 19 miles from the Brookfield Zoo and 12 miles from the Harrah’s Joliet Casino.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a restaurant (where kids under 12 eat free) and an indoor pool with hot tub and sauna. There’s also a fitness room, business center and event space. Parking is complimentary.

Things You Need to Know

  • The rooms have TVs
  • 7 min drive to Pelican Harbor Indoor/Outdoor Aquatic Park, Bolingbrook Park District
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

AJAY NAIR

Great location Room was very spacious and has all essentials Bed was very comfortable

Floor carpets need to be cleaned more intensively Lot of stains observed Negatively impact the positives of the room Food options not very great Restaurant service quality needs improvement Overall I do see need for more maintenance and upkeep

David Lannan

Very basic hotel My room was clean and comfortable Had what I needed and nothing I didn’t

I think some of the staff are newthey had issues with my credit card and my room keys seemed to not work every time I went to use them Had to go to the front desk at least five times to get them redone but they wouldn’t give me new ones The restaurant is very good

9. Hyatt Lodge Oak Brook Chicago (4-star hotel)

About this hotel

Set 2 miles from the Mayslake Peabody Estate, this upscale hotel overlooking a private lake is a 10-minute walk from Lizzadro Museum of Lapidary Art and 10 miles from the Village Links of Glen Ellyn golf course.The modern rooms feature free Wi-Fi, 42-inch flat-screen TVs and coffeemakers. They also come with work desks, private balconies or patios.An area shuttle and parking are complimentary. There’s a casual cafe with a seasonal patio, plus a cozy bar with lake views. Other amenities include a spa, an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 13 min walk to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Trail” 18 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Susie Sand

We celebrated our anniversary yesterday and stayed here We were surprised by the hotel with champagne and chocolate strawberries in our room,nice touch 😉 It was a lovely experience overall

Though we could imagine how beautiful the scenery is in the summerwe will definitely be back! The property is huge, pool is big enough to swim laps, there’s a hot tub too Gym is also very big There’s a cute restaurant that over looks the lakewe didn’t get to try it because we arrived after 3pm and it’s only open for breakfast and lunch but you can still get dinner later in the bar/lounge Clean, beautiful,relaxing property and staff was very nice as well

Jo L

One of the most romantic hotels I’ve ever stayed at Rooms were clean, and a big plus is that they have windows that actually open and you can get some fresh air in the room The front desk was professional and attentive

The design of the building and the location give you that unique lodge feel, like you’re somewhere in the mountains of Austria Great stay, and will stay here whenever I’m in the area They are dog friendly and the prices are more than fair $25 daily pet fee and 60lbs weight limit

Marian Jones

Love love love the location The scenery was beautiful The rooms could have been cleaned

There was dust every where My niece room had a spider web in the corner of the room with a spider So that room hadn’t been cleaned in awhile The bathroom sink had mold or something around the faucet So i did cleaning myself Because staff said the rooms don’t get cleaned until the 3rd day

10. DoubleTree by Hilton Lisle Naperville (3-star hotel)

About this hotel

Off Interstate 88, this upscale hotel is 3 miles from the Morton Arboretum and 5 miles from the Naper Settlement pioneer reenactment village.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. Suites add dining tables and whirlpool tubs.Parking and an area shuttle are free. Other amenities include a high-end restaurant, a stylish bar and a 24-hour convenience store. There’s also a fitness center, an indoor pool and a hot tub, plus a business center and event space (including 2 ballrooms).

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to the Morton Arboretum
  • Some guests complained about the air conditioning but others praised the beds
  • The hotel has a concierge
  • Guests mentioned “brunch” 49 times
  • Guests disliked the microwaves, mentioned 31 times in reviews
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sindaze 101

Rooms were clean but very small and in an extreme need of an update As is the entire hotel Carpets are old and torn

Not Fridge or Micro The only chair was for the desk The bathroom is small and no counter space to do hair or make up Not even a towel hook on the bathroom door to hang towels Room was musty smelling and overall if we were not forced to stay here for the event we were attending, I would have left and gone elsewhereOne bartender to serve drinks and food for a completely booked hotel (136 hockey players and their families plus two weddings) Bartender was over worked and under friendlyA simple task of asking a housekeeper for two clean towels was met with a no and we were told to go to the front desk The front desk said they would send them down Waited over an hour and finally just went and found another housekeeper on a different floor who was willing to give up two towels Called front desk to express my disappointment and was met with someone just coming on duty No desire to find out the miscommunication so that it doesn’t happen againParking is also poorly planned Only two entrances One of which is no where near any parking so the walk is sufficient Especially when it’s raining as it did today The other only holds about 3 dozen carsAll in all, if you can, I recommend you stay somewhere else

Laurel Riffey

The rooms at this hotel are extremely dated for a Hilton property Our room had 2 double beds Double beds aren’t very comfortable to share with another person

I’m surprised they even exist anymore in a hotel setting Beds and pillows were too soft for my liking No fridge in the room When I went down to the front office to ask if I had overlooked the refrigerator in our room, the front desk staff was very quick and curt to tell me no We left to go get waters for our stay When we arrived back and I asked the front desk staff if there was a fridge I could borrow or rent They said they would check Why not offer that as a solution earlier?? One was quickly delivered to the room which was a nice surprise The AC worked beautifully We were staying there for an event The hotel was centrally located for what we were doing It was also near a few preserves where I was able to explore in the mornings

Jamie Watkins

I like this hotel 🏨 The pillows are soft and the bed isn’t too hard The sheets and comforter are soft Walking distance to my works HQ

always a bonus Super close to The Old Pour House 🍺 in Freedom’s Commons which is an excellent restaurant for large groups for work or just hanging out after work The hotel has a bar and restaurant that I haven’t been to The decor in the rooms is ‘antique’ More to come

11. Chicago Marriott Naperville (3-star hotel)

About this hotel

This classy hotel is 3.8 miles from the Naper Settlement museum and 5.2 miles from golf at the Village Links of Glen Ellyn.The polished rooms have coffeemakers and iPod docks, plus Wi-Fi (fee) and flat-screen TVs with premium channels. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.Parking is free. Amenities include an American restaurant and a bar, plus an indoor pool and a fitness room. There’s also a business center, along with 21 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Herrick Lake Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the service
  • Guests mentioned concierges 17 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lee Conner

Great customer service from everyone The rooms are dated and need some more ways to charge the many devices most people have these days The AC is very quite which is awesome

Also the desktop is NOT in front of the AC system so you won’t freeze while you are working My understanding is that the refresh of the lobby is due soon but no mention of refreshing the roomsAsk for Ms Sheila she is awesome

Taylor Holloway

We had a block of rooms booked for our wedding here and the event manager Shannon truly went above and beyond to help my out of town guests get rooms booked and on the block, and helped with family who had more of a extended stay She alleviated so much stress from me the week of the wedding and would always get back to me in a timely manner If you are needing a block for out of town guest I highly recommend reaching out to Shannon

Thank you again!

Jodi Morse

The room was clean and the bed was comfy On the downside our shower drained very veryyy very slow, there is no mini fridge in the room and there is not a plug in on both sides of the bed Just one plug on one side

The ice machine on our floor (3rd floor) was also broken For what we paid to stay here we expected a bit more The front desk staff was friendly and the lobby/bar area was clean and nice

12. Chicago Marriott Suites Downers Grove (3-star hotel)

About this hotel

In a commercial area between I-88 and I-355, this contemporary all-suite hotel is 4 miles from the Mayslake Peabody Estate and 11 miles from the Brookfield Zoo.Streamlined suites have flat-screen TVs, desks, and kitchenettes, as well as separate living areas with sofas; some feature wall beds. Wi-Fi is available (fee).A casual restaurant serves American fare. There’s also a lobby bar/lounge, as well as indoor and outdoor pools, a hot tub and a fitness center. Other amenities consist of parking, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 11 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub
  • Guests liked the lobby bar

Feedback From Real Customers

Dee Lau

Absolute and complete total nightmare!!! First, arrived in the evening for a wedding and was told our wedding did not have gift bags Yes, we did! Sleeper sofa has no sheets on it Tired and waited 30 minutes for sheets

The comforter on the bed has stains on itgreat! No soap in the bathroom! Glad I brought my own The iron does not work, thankfully brought my own steamer Not explained how rental car parking works, and that I need a pass and that pass is 5 dollars a day Given my folio at the end, get home to find an extra $15 on my credit card After three separate phone calls to the hotel and Marriott corporate I find out this is for the parking!!! I WILL NEVER PATRONIZE A MARRIOTT HOTEL AGAIN IN MY LIFE Ridiculous!!!!!!

Tiffany Williams

This is our second stay here, and it has been wonderful both times! The rooms are clean and well kept (I am a stickler for cleanliness- and they check all the boxes) The bedding is always bright white, clean and of good quality (which is important to me), the hotel staff is polite and friendly, and the rooms are spacious and have a great layout, and all the amenities we need as a family of 4 The pool area offers an indoor/outdoor area, and hot tub which is fantastic This is our spot for anytime we are in the Chicago area

Carl Kibler

Been staying here fairly regularly for the past year Staff is very nice and rooms are clean and comfortable My problem is with physical plant

Elevators have been out of service constantly the entire time Why can’t a Marriott hotel keep them running? Maybe they need replacing? For the second stay in a row I am using the service elevator What if it goes down? My knees can’t handle 7 floors of stairs Probably my last stay here Shame, because other than that, it’s a nice hotel

13. Chicago Marriott Oak Brook (3-star hotel)

  • Address: 1401 22nd St, Oak Brook, IL 60523
  • Phone: (630) 573-8555
  • Ratings: 4.2 (1543 reviews) Very good
  • Website : Chicago Marriott Oak Brook
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed quarters in an unpretentious hotel offering a warm restaurant/bar, a cafe & an indoor pool.

About this hotel

Across from the Oakbrook Center mall off Interstate 68, this unpretentious hotel is 2 miles from the historic Mayslake Peabody Estate.Relaxed rooms provide flat-screen TVs, safes, and tea and coffeemakers. Club rooms add access to a private lounge with free breakfast and snacks. Suites have separate living space. Room service is offered.Parking is complimentary. There’s a warm restaurant/bar with a terrace, as well as a Starbucks cafe and a casual lounge area. Other amenities consist of an indoor pool, a hot tub, a gym and a business center.

Things You Need to Know

  • 6 min drive to Lizzadro Museum of Lapidary Art
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the warm restaurant
  • Guests mentioned “shopping malls” 38 times
  • Guests praised the lobby
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Britt Lewis

Hotel is definitely dated, in need of upgrades for sure We had a few issues with our room (A/C went out, condensate line plugged and got the carpet soaked) however they relocated us to another room Staff was phenomenal with the exception of a front desk employee (a male) who got an attitude and acted like he wanted to go outside and fight

Want to thank Nathan for fixing everything!! He is good as gold

Ben Cerveny

Everything was very average or below in the rooms No fridge, just a “cooling box”, the toilet was put in crooked so the door would close in the tiniest of bathrooms and the whole place is from the 70s They are updating this year which is very needed

Also, the pool was closed even though the website says they have one The only savior is the bed was fairly comfy

Jack Oxley

The stay at the hotel was nice and quiet The food was very good as well as the service However, I pre-paid for a room through a third party company on 7/27 and 7/28 and then received an email from the hotel with charges for 7/28 for the room

I have been attempting to contact the accounting department to correct it several times leaving messages with no return or email correcting the additional charges This is bad customer service and wouldn’t recommend the hotel unless this has been corrected

14. Chicago Marriott Southwest at Burr Ridge (3-star hotel)

About this hotel

Set near Interstate 55, this upscale hotel is a 7 miles from Graue Mill and Museum.Polished rooms come with flat-screen TVs, minifridges, and tea and coffeemaking facilities. Wi-Fi is available (fee). Suites add separate living areas, pull-out sofas and/or whirlpool tubs. Club quarters have access to a private lounge with perks such as continental breakfast and evening appetizers.Amenities include a restaurant/bar serving American cuisine, plus an indoor pool, a hot tub and a fitness center. There are also 10 meeting rooms, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to the Waterfall Glen Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 25 times in reviews
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Pine Valley

Michael and the kitchen and event staff at the Marriott Burr Ridge were exceptionally helpful and accommodating in hosting our group at their outdoor patio following a memorial service for a family member We arrived to find the table and appetizers set and ready Our dinner was great, with very polite and professional service

They truly went above and beyond to help us out, even preparing off menu dishes for our kidsThe hotel itself was clean and well updated with spacious rooms I’d highly recommend staying here if you’re in the area and booking family gatherings here as well

Emmanuel Gabriel Scott

My wife and I traveled to Chicago for the 4th of July weekend and had the pleasure of staying at this lovely Marriott location Our experience was truly amazing The rooms were beautiful and the service was simply brilliant

We especially enjoyed the customer service of a young gentleman by the name of Justin He was very friendly and most helpful

Jaquay Bails

The room was very nice and MOST of the staff was polite, But

I was harassed about a form for a friends and family rate By Regina that I myself sent and the employee sent from our personal emails She was saying she didn’t receive it so I sent it right then and there just for her to say that’s not the right form then she said it was but it wasn’t filled out correctly so I filled it out just how she wanted we didn’t get this resolved until 5pm the next day and she says “anybody can book under this rate I was trying to make sure it wasn’t fake “ So imagine how that made me feel she wanted me to pay full price so bad she kept threatening to change the rate over something I Already sent I Had gotten frustrated and said” I will leave”Thats the only thing she heard she kept asking when I was leaving They gave us free breakfast for the inconvenience, butgave us the wrong time She overcharged my card $87 I Had 2 Unauthorized transactions so I asked was I charged a holding fee First She says no, so I asked how much the room was , but it wasn’t adding up to what they charged my card Then she said I was charged a holding feeThen I asked about the $47 unauthorized transaction when you add things to your room they take it out of your holding fee Not Charge you $47 for a $20 purchase she said “when I Add things to my room they automatically over charge my card” Which is bs because I work for a hotel and once I said that and she seen I caught on to her game she finally decided to be nice I know how the system works She was rude for no reason I never disrespected her I talked to her politely and gave her what she needed Mind you it’s my birthday I will never stay here again and if you a person of COLOR I’d Advise to to look at some other cities , other than Burr Ridge

15. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

16. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

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