hotel for couple

13 Best 5 star hotels in White House, TN (2022)

5 star hotels in White House, TN

1. Holiday Inn Express White House, an IHG Hotel (2-star hotel)

About this hotel

Off I-65, this low-key hotel is 26 miles from downtown Nashville and 2 miles from soccer games at W.L. Anderson Sports Complex.The laid-back rooms come with flat-screen TVs and free Wi-Fi, plus microwaves, coffeemakers and minifridges. Suites add whirlpool tubs, or sofabeds and wet bars. Kids stay at no charge with a parent.A breakfast buffet and parking are complimentary. Other amenities include an outdoor pool and a 24-hour gym, as well as a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 12 min drive to Sumner Crest Winery
  • Guests praised the friendly service
  • The fitness center has treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

The Neeley’s

The room was clean Beds were comfortable The young girl was very nice when we checked in

The problem was the breakfast the next morning The food itself was good There was a baseball team taking up the entire breakfast seating area They were not eating They were holding a church service This went on for at least 25 minutes They man at the front desk was very aware of it So they had good food but we had to take our food back and eat on the beds Not ideal for 4 young kids to do They should have been asked to move to a conference room so they didn’t inconvience the other guests staying a t the hotel

Lori Mckenzie

Wasn’t bad the positives were very friendly staff, pet friendly, good wifi however had to keep reconnecting, clean hotel and room, loved the Direct TV with good channel lineup (however this kept going in and out), comfy beds , good AC ,also right by pool which concerned me at first due to how noisy pools get but I never heard anything

Now for negatives- water in room would never get super hot, warm at best, this is an issue as I like very hot showers, broken chair at table which I did let staff know about when I noticed it later that day after check in, had very noisy neighbors above us one night which was not hotels fault and they did say something to them after I called and complained twice and they finally calmed down, the first day breakfast was great with bacon, however the rest of our stay they never had bacon only sausage and we are not sausage eaters Did drink the coffee though and juice All in all not a bad hotel I prob would not stay again though For the price, I think it could have been a little better

Katie Ferrari Backa (Fish Like A Kat)

We stopped in for a night on our way from Texas to a kayak bass fishing tournament in Pennsylvania, and the service was fantastic! The staff was very friendly, the room was clean and quiet, and breakfast was great to grab and go We haul our kayaks on a trailer, and there was plenty of room to park in the parking lot, and there’s plenty of cameras running on the parking lot for them to keep an eye on thingsWe’ll definitely stay here again on our way through town!

2. Holiday Inn Express & Suites Goodlettsville N – Nashville, an IHG Hotel (2-star hotel)

About this hotel

Less than a mile from I-65, this straightforward hotel on tree-lined grounds is a mile from the Historic Mansker’s Station, a restored 18th-century plantation house, and 13 miles from country music at the Grand Ole Opry.Relaxed rooms with a modern vibe feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. Suites add seating areas with pull-out sofas.Perks include hot breakfast and parking. There’s also an indoor pool, a fitness center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the large rooms, which have microwaves
  • Guests praised the beds
  • 16 min drive to the Gaylord Opryland Resort & Convention Center
  • Guests praised the friendly service
  • Guests mentioned “robots” 20 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Grayson Newland

We highly enjoyed our stay here Modern, updated look inside and out Room was awesome, comfortable bed, everything was clean, staff was nice and helpful, easy check in and out, great way to start our vacation

Breakfast isn’t the worlds best, but it was definitely something nice to start the day with I saw some reviews about people breaking into cars, but we didn’t experience this The location seems very safe and secure, and when we pulled in the Police were sitting there on patrol Not sure about the others, but we thought it was very safe and in a nice part of town We will be back

Sharde

This room was perfect for my situation I was staying by myself in a King Suite, but hosting my younger sisters and Dad who were able to eat comfortably and enjoy the pool The service was great and the front desk person was friendly and helpful

The bed was super comfy and I appreciated the alternative lighting choices in the bathroom I was so happy I asked to extend my stay, but was unable to due to full booking

Alley

Everyone was absolutely so nice and they actually took the time out to say hi to you and make you feel welcome Even the housekeepers were so nice and would say hi I feel that most hotels aren’t this nice and this welcoming

The rooms were also super nice and clean They had a nice size fridge and even had the best continental breakfast I’ve ever had Definitely will be back!

3. Holiday Inn Express Nashville-Hendersonville (2-star hotel)

About this hotel

Off Interstate 65, this modern hotel is 19.2 miles from the Gaylord Opryland Resort and Convention Center, and 20 miles from both downtown Nashville and Grand Ole Opry country music stage.Straightforward rooms feature desks, flat-screen TVs with premium cable channels and video games, plus coffeemakers. There’s also free WiFi, and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas, minifridges and microwaves.Amenities include free hot breakfast, an outdoor saltwater pool, events space, fitness and business centers, and free parking.

Things You Need to Know

  • Guests liked the clean rooms
  • Guests praised the bathrooms
  • 3 min drive to the Hendersonville Memory Gardens
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 21 times in reviews
  • Guests mentioned lobbies 22 times
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jack’s Treasures

We loved our stay! Breakfast is hot and fresh and they have a few different choices every day for variety Our room was clean and the facility was quiet It’s also in a great location with lots of convenient restaurants and shopping just 5 minutes or so away

We have to be back again this week and already booked here again A great place to stay if you’re in town for business or just a pleasure trip

Stevie Duren

Possibly the best stay in a Holiday Inn – or even 90% of all hotels – I’ve stayed in This is property was very clean, had excellent and friendly staff, a decent pool, and a good breakfast If you are familiar with the chain you will be pleased with the quality of this property

Super accommodating to boot I cannot say enough good things!

4. Hampton Inn & Suites Nashville Hendersonville (3-star hotel)

About this hotel

This straightforward, modern hotel is 2 miles from Drakes Creek Park, and 7 miles from both Moss-Wright Park and Rockland Recreation Area.Unassuming rooms feature coffeemakers and minifridges, plus flat-screen TVs and free Wi-Fi. Studios add sofabeds and microwaves, as well as wet bars.Breakfast and parking are free, as are tea and coffee served in the lobby area. There’s also a gym and an indoor pool.

Things You Need to Know

  • Guests praised the unassuming rooms
  • 5 min drive to the Hendersonville Memory Gardens
  • Guests praised the service
  • Guests mentioned “waffles” 11 times
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Angelina Walston

This was an unexpected stay for our family due to unforeseen circumstances but it sure was a great addition to our vacation The whole hotel was unbelievably clean The staff was friendly especially the lady working the breakfast bar! Given the pandemic situation the breakfast was still stocked with a variety of items

I would definitely recommend this hotel!

A M

The good: This hotel is in a GREAT location, walkable to a ton of restaurants and shops The room is spacious and the breakfast was decentThe bad: On my last day, there was a live cockroach in the bathroom

I brought this up to the front desk when checking out and she just said “I’ll let housekeeping know” For the price, I found the roach thing pretty unacceptable – would have asked for a different room had I not been checking out that day

5. Comfort Inn White House (3-star hotel)

  • Address: 140 Maiden Ln, White House, TN 37188
  • Phone: (615) 581-0040
  • Ratings: 4.1 (210 reviews) Very good
  • Website : Comfort Inn White House
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward rooms in an unpretentious hotel offering a gym, an indoor pool & breakfast.

About this hotel

In an area with casual eateries, this unassuming hotel off Interstate 65 is 14 miles from RiverGate Mall and 46 miles from Beech Bend Raceway Park.Straightforward rooms provide flat-screen TVs and Wi-Fi, in addition to microwaves, minifridges and coffeemakers.Amenities include an indoor pool and a gym, plus meeting space and guest laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • 13 min drive to Sumner Crest Winery
  • Guests liked the service
  • Guests mentioned beds 31 times

Feedback From Real Customers

Garry Thompson

I chose this hotel because it was conveniently located between Bowling Green, Kentucky and Nashville, Tennessee which allowed me to visited the Corvette Museum and the sites in Nashville without packing up and moving every day I made my reservations online using the Choice Hotels Website Upon arriving at the Hotel, I was informed by the front desk clerk that the computer system was not working properly, and they he would have to check me in later

In order to do that he would need to make a copy of both my credit card and driver’s license This procedure was a little concerning to me in the age of identity theft I chose to wait and walked to the nearby Cracker Barrel for Supper When I returned, I was able to check-in as normal and without further issue My room was clean and well attended The bed large and comfortable I don’t really care for the pillows used at Choice Properties but that is apparently a corporate decision and a decision that is made by the individual franchise This hotel offers only a grab and go breakfast and I chose to pass on it opting to have breakfast at the Cracker Barrel This hotel is obviously understaffed, as is many businesses, with employees performing multiple jobs through out the day The parking lot is large and well lit There is a Cracker Barrel that is in walking distance of this hotel as well as several other restaurant located nearby Other than being short staffed and the Computer Issues at the beginning of my stay this hotel was clean and comfortable It adequately met my needs and expectation

Tiffanie Greene

We came in as a group for a boys baseball tournament, and the general mgr was working the desk He closed the pool early each day we stayed citing he didn’t want his water to get dirty so the kids didn’t get to swim This was an amenity that each family specifically paid over 200$ a night for too

The air conditioners were locked in every room so they could not be set lower or cool on high, it was 100+ degrees all weekend The building itself was nice and clean but 10/10 would not recommend

David McWhorter

We are moving from OK to KY, and I stopped just north of Nashville to break the trip into two parts There are several hotels around Comfort Inn, including one I stayed in previously, Holiday Inn Express Comfort Inn was super clean, and everything in the room was functional

The staff was courteous and respectful The fitness center was sufficient for cardio and resistance training, and the breakfast options were comprehensive If the preceding criteria are essential to you, I think you will be more than satisfied with the Comfort Inn in White House, TN

6. Hampton Inn Springfield (3-star hotel)

  • Address: 620 E 22nd Ave, Springfield, TN 37172
  • Phone: (615) 384-1166
  • Ratings: 4.4 (406 reviews) Very good Eco-certified
  • Website : Hampton Inn Springfield
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with free hot breakfast & Wi-Fi, plus a fitness center & an outdoor pool.

About this hotel

This straightforward, modern hotel is 3 miles from the Legacy Golf Course, 9 miles from the Highland Rim Speedway and 30 miles from downtown Nashville.Relaxed rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Some have whirlpool tubs. Suites add more space.Hot breakfast (with a weekday breakfast bag option) and parking are free, and the hotel also features a fitness center and an outdoor pool. Additional amenities include a 24/7 business center, 3 meeting rooms and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Robertson County History Museum
  • Guests praised the friendly service
  • Guests praised the outdoor pool

Feedback From Real Customers

Tiffany Colbert

Very clean and the entire staff went above and beyond to make us feel welcome We had a family emergency and needed to be near the hospital Location was perfect and when we needed to cancel our reservation for the last night, they were more than understanding

They also provided my mother with a late checkout One of the best hotels I’ve ever stayed at

7. Hampton Inn Gallatin (3-star hotel)

About this hotel

This unassuming hotel off Highway 109 is 7.5 miles from Boxwell Scout Reservation and 28.3 miles from downtown Nashville.The unpretentious rooms have free WiFi, flat-screen TVs and coffeemakers. Upgraded rooms add pull-out sofas or whirlpool tubs.Complimentary amenities include parking, and hot or to-go breakfast. There’s also an outdoor pool and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Trousdale Place
  • Guests praised the friendly service
  • Guests mentioned beds 14 times

Feedback From Real Customers

Ann Templet

Had a wonderful stay at this Hampton Inn on March 19th All of the staff from check in to check out was very friendly and welcoming Can’t say enough about the fabulous full breakfast ‘bar’

One of the best hotel breakfasts we’ve had The breakfast attendant on Sunday, whose name I did not get, was the best! She was absolutely a pro at her job! Our stay was a great experience all around

Jenn Thomas

Patty helped make sure our whole soccer team had a great stay for our tournament weekendAll of the front desk staff was terrific, helpful, and friendlyWe had a bunch of rooms and a meeting room

Anything we needed, they had and quickly!The rooms were clean and neat The shower even had good water pressure!We’re eally glad we stayed with Hampton Inn Gallatin They really made what could have been a stressful busy weekend much easier for us

8. Country Inn & Suites by Radisson, Goodlettsville, TN (2-star hotel)

About this hotel

Off I-65, this informal hotel in the Terra View neighborhood is 13 miles from the Grand Ole Opry music hall and 15 miles from the Country Music Hall of Fame.The relaxed rooms include free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate sitting areas and pull-out sofas; some also have kitchenettes and/or whirlpool tubs.Parking and continental breakfast are complimentary. Other amenities include an indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • The rooms have TVs and microwaves
  • 15 min drive to the Gaylord Opryland Resort & Convention Center
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

David Minks II

Okay, 1st the good: The workers behind the counter and the breakfast room are good at their jobs One example that comes to mind is when a guest dropped one of the spatulas on the floor that you use to put a serving of eggs

The breakfast worker wasn’t even in the room at the time, but heard the sound, knew what it meant, and quickly replaced both the spatula and the plate used to hold it The pool is nice and hardly anyone uses it There’s even a small workout room that at this time has a cycling machine and two treadmillsNow the bad: The rooms need some TLC For example, the sink faucet is too far over to make it where your hands won’t touch the inside of the sink The lights, even in the bathroom are too low, making it difficult to see yourself when shaving or putting your makeup on There are holes that have been spackled but not properly fixed The shower head should be replaced with one that works correctly Both the tile floors in the bathroom and the carpet are in need of proper cleaning and you can run a wet cloth in either and come up with a very dirty cloth There were things underneath my bed that were not mine It lists a guest laundry, but as you can see from the pics, it was out of orderThe reason I’m giving it 3 stars is because of the price, location, and the hardworking employees that really care about their jobs

Sharde

We got a king suite for 3 nights LOVED the blackout curtains and LOVED the floorplan and furniture (even though there was some staining on the red chair 😬) but this was minor The room and bathroom felt and smelled clean (not harsh chemicals clean just clean)

We were able to entertain 3 guests comfortably and we happily used the hot tub in the bedroom (just 2 ppl)! I cleaned it myself which I recommend for anyone using any bathtub in any hotel room Lovely stay and really nice front desk person

9. Hampton Inn & Suites Nashville/Goodlettsville (2-star hotel)

About this hotel

In a commercial area off I-65, this informal hotel is 14 miles from the Country Music Hall of Fame and Museum in downtown Nashville, and 19 miles from Nashville International Airport.The unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Upgraded rooms add sofabeds. Suites provide wet bars and separate living rooms.Parking is complimentary, as is hot breakfast served in a casual dining room. Other amenities include an indoor pool, a gym and coin-operated laundry facilities. There’s also a snack shop.

Things You Need to Know

  • The unfussy rooms have TVs and coffee makers
  • 15 min drive to the Gaylord Opryland Resort & Convention Center
  • Guests praised the service
  • The fitness center has free weights
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Brian Abel

Only stay at this location if you want a dirty room that looks like it hasn’t been deep cleaned I love using a bathroom it smells like a urinal and finding other people’s hair all over the room while guessing what type of random body fluids are splattered all over the bathroom door Thanks again for ruining my trip to Tennessee! The highway noise is also a great added bonus!

Emily Twombley

Extremely disappointing My family and I travelled in a group of 6 and got a suite room to utilize the two beds and the pull out couch When we got into the room and pulled out the couch, it was absolutely disgusting

There was no bedding or mattress pad provided for the stained, dirty mattress When we brought this up to the front desk, she offered a weak solution of providing a mattress pad that did not even fit the pull out No offer to switch rooms or provide a discount For the amount of money that we paid for this room, we expected the room to at least be clean and accommodate the number of people We have no plans of returning, book a stay with caution

10. Deerfield Inn Portland (2-star hotel)

  • Address: 416 TN-52, Portland, TN 37148
  • Phone: (615) 323-0001
  • Ratings: 4.0 (121 reviews) Very good
  • Website : Deerfield Inn Portland
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Basic budget stay offering rooms with minifridges & microwaves, free WiFi & continental breakfast.

About this hotel

Portland Municipal Airport is 3.8 miles from this basic budget hotel, which is also 4.7 miles from family-friendly activities at Bottom View Farm, and 6 miles from Kentucky Downs.The standard rooms feature microwaves, minifridges and TVs, plus air-conditioning and free WiFi. Upgraded rooms offer sofas and/or whirlpool tubs.The lobby has dining tables and chairs, and continental breakfast is complimentary.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Sumner Crest Winery
  • Guests praised the service
  • Guests liked the beds, mentioned 11 times in reviews

Feedback From Real Customers

Nyappy Cat

In between Dollar General and Taco Bell, wonderful location with simple amenities for a short stay Excellent housekeeping, extremely clean Not a spot anywhere, SO clean you’d think they have brand new furniture for each guest, not even a smudge on the mirror, water spot on stainless steel, or dust on TV to be seen

Fridge and microwave in perfect working condition and always spotless I have had both smoking and non smoking rooms at this establishment multiple times and never been disappointed

C B

The room was clean but mattress were old and firm couldn’t book on line so had to call they didn’t ask so when arrived to check in they charged $1000 more for my wife cause it was 2 people instead of one person didn’t ask on phone they have the worst water pressure ive ever seen don’t know if think they saving water but you spend twice much time trying to get shampoo or soap off of you It was $ 217

95 for 2 nights

Richard Gustman

Was pleasantly surprised by this motel It is as expected a bit dated room furnishing but they were clean and in working order The entire room was clean and it was apparent the owners take great care of the property and rooms

Usually stay in nationally branded motels when traveling but will certainly use this facility when in the Portland area from now onCertainly worth it to the budget minded traveler

11. Hilton Garden Inn Gallatin (3-star hotel)

About this hotel

Set off Route 31E, this informal hotel is 3 miles from Rose Mont, a Greek Revival–style house, and 26 miles from live entertainment at the Grand Ole Opry.Down-to-earth rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers.Parking is complimentary. Other amenities include a bar and grill, plus a convenience store, a gym and an indoor pool. There are also coin-operated laundry facilities. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the down-to-earth rooms, which have refrigerators
  • 6 min drive to Nat Caldwell Park
  • Guests liked the friendly service
  • Guests mentioned restaurants 10 times
  • Guests liked the beds, mentioned 15 times in reviews
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Debbie Douglass-Metsker

Our stay was great Nice hotel staff, including the front desk, bar, restaurant, and cleaning staff Two days after our checkout, our debit card was charged for our room and my cousin’s room, even though she presented her credit card to use for the room charges

My husband made an online reservation prior to our arrival for two rooms But, when we arrived, we were told that it didn’t go through So, our reservations were made after we walked in the door We still can’t figure out how the two rooms got charged to our debit card Waiting for the manager to call

greg cornett

Great staff for my 5 year old son and I Service was awesome at Check-In (Allison) and Bar Keep (Nichole) was great also It was a slow night in restaurant and they entertained my son (a true challenge – lol) while I eat a wonderful tasting meal

Will stay again when I’m back in GallatinOh, rooms and pool area top-notch!

12. TownePlace Suites by Marriott Nashville Goodlettsville (4-star hotel)

About this hotel

Near shopping plazas and office parks along a major thoroughfare, this relaxed all-suite hotel is a mile from Interstate 65 and 2 miles from the 147-acre Moss-Wright Park.Relaxed studios feature kitchenettes, free Wi-Fi and flat-screen TVs; some have pull-out sofas. Suites add separate living areas.Parking and a hot breakfast buffet are complimentary. Other amenities include a heated indoor pool, a gym and a 24-hour convenience store, plus a picnic area with BBQ grills.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 15 min drive to the Gaylord Opryland Resort & Convention Center
  • Guests liked the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Antonio Alfieri

Second time staying at this location, and it was enjoyable Great little hotel, and very clean Best part is the staff

Both visits, I was shocked at the friendliness of all of the front desk people, and they were different people each time I went by the desk It must be a good work environment, because it shows in how the staff interact with customers Highly recommended!

Julia Thomason

This is a very nice hotel!! The lobby area has lots of TVs and places to work The breakfast was amazing

eggs, sausage, oatmeal (with toppings), bagels, muffins, waffles and cereal The staff was very friendly and helpful especially when we got to our room and the television wasn’t working They moved us to another room Our first room had some issues There was a phone that wasn’t plugged into anything, a lamp that didn’t work, another phone that would only work occasionally We kept having to plug and unplug it to communicate with the front desk about the problems in the room The other room they moved us to was perfect I was disappointed that we had booked a king room and didn’t get one

Teresa Perry

Pool out of service for weeks Do not recommend long stay with pet Hotel policy allows housekeeping to refuse to enter a room that has a dog whether dog is present or not when they come

They do not allow guests to borrow a sweeper and got attitude when asked to get clean towels Wouldn’t allow me to get clean bedding Kitchen cabinet has broken shelf Toaster hadn’t been cleaned but was put in cabinet Crumbs were all over cabinet Shower backed up but since I have a pet in the room, had to clean out hair build up myself Highway noise is a problem in room Bring a fan to drown the noise

13. Fairfield Inn & Suites by Marriott Nashville Hendersonville (2-star hotel)

About this hotel

Adjacent to sports fields at Veterans Park, this informal hotel off State Route 386 is 5 minutes’ walk from open-air shopping at The Streets of Indian Lake, and 20 miles from the iconic Grand Ole Opry in downtown Nashville.Bright, laid-back rooms feature free Wi-Fi and flat-screen TVs. Suites add living areas with sofabeds.Parking is complimentary, as is hot breakfast served in a colorful dining room. Other amenities include an indoor pool, a hot tub and an exercise room, in addition to a colorful lounge and a business center.

Things You Need to Know

  • 7 min drive to the Hendersonville Memory Gardens
  • Guests liked the service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Natalie Leonard

DO NOT STAY AT THIS HOTEL! Horrible customer service from the evening staff and management The girl that was doing Audit was a sweetheart, no complaints against her It was supposed to be a weekend stay, but ending up leaving 6 hours after we arrived

Roches and stinkbugs were found on our curtains, plus little bugs in the bathroom The staff did absolutely nothing, but finally gave us a small can of raid the 3rd time going down to the front desk We were disgusted at that point This hotel is so short staffed, they are only renting 30 out of the 90 rooms they have The pool was apparently “rented” out for a birthday party, so they could do nothing about the 20 kids (10 and under) screaming in the pool area with no parents around Also, the pool looks nothing like how it’s advertised online, it’s half the size and was very disappointing I am very thankful for being able to get in touch with 1-800-Marriott, because they were able to find us another hotel for the weekend I worked for a Marriott hotel for a little over 2 years, and this was just unacceptable The worst management I have ever experienced at any Marriott hotel Please do your research before staying here, because there are plenty of other reviews like mine and this is defiantly not a 4 star hotel

Brian Nevins

The staff was friendly and helpful The hotel overall was very clean and the room was reasonable The iron was on its last legs

No hairdryer available in the room or at the desk There was mold on the bathroom ceiling – not covering, but around the light fixture and wall joint Perhaps a leak from upstairs? (we were in room 123)But the biggest issues were: the pillows – may as well have none they were so broken down; the noise – AC exceptionally loud, and the toilet refill was a whine that permeated the room for about 3 minutes Tough times for nocturnal trips and getting back to sleep

Catherine Kendall

I came to Hendersonville for work Booked this hotel because it had a high star rating

I should have read the reviewsI will never stay at this hotel again Although “due to Covid the rooms aren’t cleaned but every 3 days”, they also don’t clean it and replenish towels when you make the request either I called on the 4th day to make sure they knew to clean my room we will see what it looks like when I get off work today The shower curtain lining also had mold/mildew spots on it and the sheets were dusty

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