hotel for couple

14 Best 5 star hotels in Westlake, OH (2022)

5 star hotels in Westlake, OH

1. Hyatt Regency Cleveland At The Arcade (4-star hotel)

About this hotel

Set inside the historic Victorian-era Arcade shopping center, this elegant hotel is a 9-minute walk from Quicken Loans Arena and 0.7 miles from the Rock and Roll Hall of Fame and Museum.Airy rooms (some overlooking the Arcade) feature contemporary decor, vaulted ceilings and flat-screen TVs, as well as WiFi access and laptop-size safes. En suite bathrooms have granite tubs. Suites add separate living areas and floor-to-ceiling windows.Dining options include a refined restaurant, a cocktail lounge offering light fare, and a coffee bar. There’s also a 24-hour fitness facility, full-service spa, business center and event space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests praised the professional service
  • Guests praised the architecture
  • Guests liked the breakfast
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Julie Arick

The rooms are very nicely laid out with up to date furniture The king room we stayed in had a large TV mounted on the wall, a safe in the closet and a mini fridge hidden in the dresser under the TV The staff here is very helpful, courteous, respectful and professional

Just wish the windows in the room were cleaner considering we chose the room with a city view Other than that, the room rate was great and they offer a Veteran discount Would definitely stay again (Pics of city taken from room windows)

Robby Schafer

Had a wonderful overnight stay here Went to a concert at the House of Blues Cleveland This hotel is perfect location for anything at House of Blues you literally just have to walk across the street

From check in to checkout I was impressed with the staff All very friendly The breakfast restaurant is a bit pricey but as expected It is good food Pizza 216 was an awesome spot to eat and drink at before the show Highly recommend this property when in Cleveland Valet parking only 39 pr night and unlimited in and out access

Amy Lammers

Iris, the hotel concierge, is amazing! Not only is she warm and welcoming, but she is very accommodating We were in for the Cleveland Marathon and she was able to facilitate an early check in and late check out time for us It provided us the much needed rest before the race and a nice relaxing shower after where we didn’t have to feel rushed to check out

Iris you deserve a gold star! Oh and the rooms were updated with very comfortable beds The hotel was quiet and beautiful!

2. The Westin Cleveland Downtown (4-star hotel)

About this hotel

This contemporary hotel is 2 blocks from the Cleveland Convention Center and a 9-minute walk from the Rock and Roll Hall of Fame and Museum.Upscale rooms offer WiFi (surcharge), flat-screen TVs, minifridges and desks. Club-level rooms and all suites include free WiFi and access to a lounge with free breakfast and snacks. Suites also add separate living rooms with pull-out sofas.There’s a modern steakhouse and a Starbucks coffee shop. The lobby features a living plant wall, and the hotel has an exercise room. There are 18 meeting rooms and a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • Some guests disliked the bathrooms
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the professional service
  • Guests praised the modern restaurant
  • Guests mentioned “lakes” 35 times
  • Guests praised the breakfast

Feedback From Real Customers

Taylor Gardner

Work conference had a room block here and it was an excellent stay The rooms were clean, the beds comfy, and even the wifi worked! Only thing is the showers don’t have doors… which was weird But, it was a nice place to call home for the week

Location was great, too Close to all the stadiums, convention center, and Rock n Roll museum Easy to get to food or have food come to you Never had an issue getting anywhere without a car! And the views… loved the downtown scenery!Last bonus point came from the complimentary waters and morning coffee While breakfast is an extra cost, free drinks were great!

Nicole McCreadie

We stayed at this hotel for a long weekend during the weekend of July 9th This hotel was incredible from the cleanliness to the warm and friendly staff everywhere you turned Another huge perk was the breakfast buffet each morning in the restaurant

It was reasonably priced and all items were plentiful and fresh All staff during the morning hours in the restaurant were wonderful and friendly They also offered complimentary coffee The front desk staff was also extremely friendly and helpful recommending some local places to go when we asked The room was also spacious and comfortable with no issues We plan to come back to Cleveland in October and will 100% stay here again

Lauren

The room was clean and quiet Beds were comfortable Valet service was helpful and timely when we used it

The food in the restaurant wasn’t great, and there was no room service option The shower was absolutely terrible The water pressure was so poor I literally couldn’t wash the shampoo out of my hair I had to turn off the shower head and actually put my head under the tub faucet to clean my hair Super disappointing Overall the stay was OK I certainly wouldn’t hurry back

3. Hilton Garden Inn Cleveland Airport (3-star hotel)

About this hotel

Set 2 miles from Cleveland Hopkins International Airport, this casual hotel is 3 miles from the NASA Glenn Research Center and 10 miles from Downtown.The relaxed rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges, desks and free Wi-Fi.There’s a complimentary airport/area shuttle. A cooked-to-order breakfast is available (fee). There’s an on-site restaurant, as well as a fashionable bar and a 24/7 convenience mart. Other amenities include a fitness center, an indoor pool and a hot tub, plus flexible meeting room space and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the beds
  • 5 min drive to Glenn Research Center
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 23 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests liked the fashionable bar

Feedback From Real Customers

Amy Scalise

What a great experience at this hotel! The front desk staff was awesome with such a large group, they were so efficient checking us in! All staff were so friendly and helpful! The rooms were clean and well kept! Brandon, Precious and Nicole are fantastic, they helped us with everything we needed including a sewing kit! We have a group of 19 people traveling to Cancun for our wedding The 3 of them made check in so easy and they answered all of our questions for us I would 100% recommend this hotel and we will definitely stay here again

Leslie Miller

Perfectly nice Hilton property For being so close to the airport it was very quiet Dedicated nice green area in back to relieve dog

Didn’t like breakfast setup as certain items couldn’t be brought to the room to eat; had to sit down and order to get bacon, for instance, and $10 fee per person anyway unless you were at a certain level in the Hilton family

mike crank

Room was clean and pool area was nice I will say breakfast prices was posted, I just missed it Grabbed a banana and a muffin cost 10 dollars

We booked threw bookingcom only for reservation We got here and the price went from 64800 to 74589 There was also another 2500 withdraw on our debit When we ask about the charges the not so gentleman at the front desk was glad to educate us ( his words ) on the problem and informed us our mistake was we went threw a 3rd party and did not call this Hilton directly I will say every other staff has been very kind and helpful

4. Hyatt Place Cleveland/Westlake/Crocker Park (3-star hotel)

About this hotel

Adjacent to Crocker Park shopping and dining complex, this relaxed hotel is 3 miles from the Lake Erie Nature & Science Center and 12 miles from Cleveland Hopkins International Airport.Understated rooms feature free Wi-Fi, and partially separated sitting areas with pull-out sofas. They also come with minifridges, wet bars, and tea and coffeemakers, plus flat-screen TVs and iPod docks. Suites add separate living rooms.Parking is complimentary. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s an indoor pool and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests mentioned lobbies 13 times
  • The hotel has a boutique store
  • Guests praised the 24-hour bar

Feedback From Real Customers

Grachii Marcelo

Front desk staff was very accommodating and professional The hotel offers great breakfast options though I must say that it’s very limited compared to other hotels The hotel is clean and tidy

The rooms are spacious and even though I didn’t get a room on the topmost floor, I didn’t really hear the footsteps from upstairs The location is great with so many options for restaurants The downside is that the parking garage is not connected to the hotel They could have had a bridge from the hotel that connects to the parking garage instead of walking outside by the alley which could be dangerous at night or challenging during winter time especially if it’s snowing Otherwise, my experience with this hotel was pleasant and satisfying

Rick Weislo

A great location for Crocker Park We like to stay there when visiting family in the area The staff is amazing dealing with a mid quality hotel

They advertise a pool, but please don’t attempt it Murky water with a thin layer floating on top The rooms are average No praise but no complaints Perfect for their bottom line I guessThe breakfast is a surpriseon the good side🙂 weirdly the highlight of our stayBe careful at their lobby bar It’s regular hotel front desk staff “acting” as bartenders But they’re embarrassing $6 for a limited choice canned beer, $10 for “mixed drinks” There’s better bar staff at a local dive barThis hotel wouldn’t survive If it weren’t for the location

Erin Madore

I really wanted to love this place The location is great The continental breakfast was good

The rooms were okay What made it a poor visit for us was being a family of 4 we asked for daily housekeeping We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made We even helped by bagging trash and piling up towels What we got was rude housekeepers and no service even after reminding the front desk numerous times I’ll try some where else next time

5. DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside (3-star hotel)

About this hotel

A 5-minute walk from RTA light rail and 10 minutes’ walk from an Amtrak station, this contemporary downtown hotel is 3 blocks from Lake Erie and the Rock & Roll Hall of Fame.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge with free breakfast (Mon-Fri) and evening appetizers (Mon-Thu). 2-bedroom suites add living areas.An all-day restaurant serves American cuisine, plus there’s an on-site cafe. A fitness center, an indoor pool and a whirlpool are offered, and other perks include 10,000 sq ft of event space and a free downtown shuttle.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Some guests complained about the unclean bathrooms
  • Walking distance to the Rock and Roll Hall of Fame and the Great Lakes Science Center
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 89 times in reviews
  • The hotel has breakfast

Feedback From Real Customers

nancy hendrickson

Picked this hotel for location near Rock and Roll Hall of Fame, and for that it was perfect Nice staff Room was spacious and mostly comfortable

Good coffee, fridge and microwave which I used I was a bit shocked when I had my glasses on and was able to see some serious scum in the area of the handrail in the tub I did not notice this right away as I had no need for the handrail and generally don’t shower with my glasses Thus the omitted starThe restaurant was convenient for breakfast but buffets are not my preference You can self park at the property’s lot for 25 a night

Ariel Boyd

I stayed here with my boyfriend, brother, and our friend We booked the room so we could all drink in the flats and just Uber back Upon first arriving at this hotel the last at the front desk was super friendly and kind

She wished me a happy birthday and thanked me for being a honors member She was very welcoming and I don’t think I’ve ever really came across someone so kind working front desk! Just with the interaction i had with her She put a smile on my face I would highly recommend this hotel to other people and I’ll definitely be staying again sometime Other than the service here the cleanliness of the room and when your first walk in is all very clean and nice The beds are super comfy, we had booked a room with two queen beds

Amberly S

My bestie and I took a trip to Cleveland last weekend and stayed here! Hotel was very quiet and comfortable All the staff we encountered were very friendly and welcoming Special shout out to the woman bar tender that took the time to give the best advice for a night out with a printed map (also, really good food)

She was spot on, it was so much fun Also a special shout out to the shuttle driver we had, Carl, super nice guy and a joy to chat with on our ride Highly recommended this hotel to anyone, great experience and great people

6. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Stephanie Winkler

Just read all the other reviews Very true I didn’t have a window fall out, but ac has been on 65 and room still above 70

Everything is old and stained The amount of doors you have to walk through to get to the elevator! Beds are hard as a rock Appliances barely work Gym has only two 40 pound dumbbells Treadmill works but very basic and oldOhhh and did I mention the train track right outside my window?

7. Holiday Inn Express & Suites Cleveland West – Westlake, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this informal hotel is 10 miles from NASA’s Glenn Research Center, 13.7 miles from Cleveland Hopkins International Airport and 16.6 miles from the Rock & Roll Hall of Fame.The colorful rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. Some have pull-out sofas, while suites add kitchenettes and living areas. Kids age 19 and under stay without charge with an adult.Complimentary perks include parking and a hot breakfast buffet. Additional amenities include a gym, coin-operated laundry facilities and a snack shop, as well as an indoor pool with a slide and fountains.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to Lake Erie Nature & Science Center
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Trevor Mk

Incredible hotel I have stayed at many IHG properties, and this hotel ranks amongst the best All of the hotel employees were amongst the friendliest and most helpful hotel staff I’ve had the pleasure of working with

The rooms were clean, quiet, and quite comfortable Breakfast was hot and plenty of options, and even the breakfast attendant went out of her way to make sure we had a pleasurable stayOnly negative we had was the room was not equipped with bedding for the sofa bed, or had enough towel Easily alleviated with a visit to the front desk, who was extremely apologeticWould definitely stay here again, and highly recommend

Sarah Herrier

The room was clean and cozy The front desk was very kind The pool was pretty cool with different colored lights and a hot tub that overflowed into the pool

There was also a little kiddo area in the pool with a mushroom or something that would sprinkle water down The pool seemed a bit under chlorinated Overall a very nice stay and was close to Dave and Busters which was the whole reason we stayed at a hotel The breakfast hours were a bit longer which was nice but there were so many people the selection was small We went down at 8:30 I would definitely stay again though

Rosie G

Let me start off by saying our 1st room was not cleaned properly in a few areas so we had to switch rooms within 10 mins of arriving The second room was much better The pool area is amazing

hot tub is big enough for about 8-10 people and you can still 3 ft social distance Regular pool is in an L shape ranging from 3 ft to 45 ft They also have a kiddie pool area with a whirlpool and water sprouts and a slide Therefore the pool area is great for every age Breakfast had a good variety of prepared and grab and go options We would stay again

8. Hilton Cleveland Downtown (4-star hotel)

About this hotel

In a modern high-rise overlooking Lake Erie, this polished hotel is directly connected to the Huntington Convention Center of Cleveland, and is less than a mile from the Rock & Roll Hall of Fame and 6 miles from the Cleveland Metroparks Zoo.Cozy rooms feature Wi-Fi (fee), flat-screens, and city and/or lake views. Some provide treadmills. Suites have living areas with pull-out sofas. Kids stay free with an adult. Room service is available.There’s a chic restaurant/bar offering terrace dining, along with 2 bars, including a top-floor bar with lake views. There’s also a snack shop, a gym and an indoor pool, plus 50,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Walking distance to Public Square, Cleveland and the Rock and Roll Hall of Fame
  • Guests praised the friendly, professional service
  • Guests mentioned “lakes” 108 times
  • Guests praised the lake views
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Ake Tayong

My goodness! What can I say This is truly the best hotel I have ever stayed at I can’t get over how good it is! I will definitely be coming back because it is worth every penny

The hotel itself is absolutely beautiful The service is A1 the really do an amazing job of personalizing your experience and they give you all information up front so there is no confusion on anything Also the rooms are huge! I requested blankets and they were so comfy The food is amazing It’s hot, well cooked, and the service is fast! I truly had the best time!

Jared Woody

Recently stayed here for a conference at the attached facility, and wow, this was a nice hotel with a great experience Not only are the rooms nice and well kept, but the views from the tower are excellent, overlooking the lake and the Hall of Fame in my caseThe hotel has some solid if not spectacular restaurant and bar options, but is within easy walking distance of a number of great bars and restaurants

Definitely would stay again

Andrew Zajac

My fiancée and I stayed here for Comic Con and couldn’t have asked for a better stay from start to finish The staff was so incredibly helpful and friendly The hotel and room were very well clean and modern

The market near the front desk was useful The views from our room were incredible Bed was very comfortable Shower was great Parking was easy and convenient 10/10 would highly recommend and plan to be stay again!

9. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

10. Fairfield Inn & Suites by Marriott Cleveland Tiedeman Road (2-star hotel)

About this hotel

In an area with eateries and shopping plazas, this informal hotel is 5 miles from Cleveland Hopkins International Airport and 10 miles from Progressive Field baseball parkThe down-to-earth rooms provide Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers.Amenities consist of an indoor pool, a 24-hour gym and a relaxed lobby lounge. Parking and hot breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 11 min drive to the Cleveland Metroparks
  • 12 min drive to Cleveland Hopkins
  • Guests praised the friendly service, which has a concierge
  • The fitness center has free weights
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Nikki Dahms

We had a great experience at this hotel We thought it was brand new because it was so clean and so well maintained, but an employee told us they’ve been there for 2 years Rooms were very clean & spacious, TVs can easily access Netflix and other streaming services, beds were comfortable and the staff was SO friendly, especially the two women in who take care of the free breakfast area

I think their names were Laverna and Patricia They were so kind & friendly and the whole area was kept very clean They warmly greeted every person, had genuine conversations, and kept the food well stocked Overall it was a great experience!

Mercedes Exline

We stayed 2 nights in July 22’ All the staff was amazing, from the 2 front desk associates, housekeeping, and the kitchen staff!!! Everyone was extremely nice and offering assistance if needed The rooms were big and very clean! Good lighting, huge TV, free HBO and SHOWTIME, nothing was broken

Had no issues at all during this stay! Just a short 20 minute drive into the city, & 12 minutes to the zoo! Definitely recommend if you’re passing through Cleveland Ohio!

Rana Salem

Everything was nice about my stay here When I arrived I had a transportation issue and Diondre/ night auditor, I know I didn’t get his name right helped me out, super friendly Along with Lowana & Patricia they were all so enthusiastic about our wedding gathering, helpful, attentive

This hotel has it all, gym nicely equipped, lobby and rooms very clean TV greeted me each morning and evening:) and breakfast was kept up by the ladies each morning for our large group! Rooms very fresh and modern Everyone made us feel special, thank you!

11. Drury Plaza Hotel Cleveland Downtown (3-star hotel)

About this hotel

A mile from I-90, this polished downtown hotel in the converted 1930s-era Board of Education building is a 15-minute walk from both the Rock and Roll Hall of Fame and Museum, and NFL matches at FirstEnergy Stadium, home of the Cleveland Browns.The warmly decorated, modern rooms feature Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add living rooms with pull-out sofas and additional TVs.Freebies include popcorn, and evening happy hour with snacks and drinks. There’s also an indoor pool, a hot tub and a 24/7 gym, plus a restaurant, a lobby bar and a ballroom. Breakfast and valet parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the large bathrooms and the showers
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the friendly, professional service
  • Guests liked “popcorn”, mentioned 19 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Jesse LeGault

We had a mixed experience staying here The bed was comfortable, but the pillows were too small The shower was a nice walk-in, but the curtain wasn’t weighted, so it kept “blowing” open and letting water escape

Food was provided in the morning and evening, but the area was a madhouse during those times Valet parking was easily accessible, but priced high ($35 per night) The hotel was kept clean, but they used scents in the hallways, which can be triggering for fragrance-sensitive individuals We generally enjoyed our stay, but the roof leaks (we were on the top floor during a storm) So, slightly recommended, but if you stay away, I won’t blame you

Denise Dillon

My first time staying at this location Hotel was beautiful, staff was friendly We had a queen room

Room was clean and spacious The bed was comfortable Evening kickback was a huge perkdrinks and food for the family Only 2 cons was parking and the pool No parking lot, they do have valet parking for a nightly price, we did not utilize this service Also the pool was supposed to be heated but the temperature was too cold to swim Otherwise we will definitely stay again!

Dejan Braki

Excellent central location in a historic edifice in walking distance to almost all attractions Plenty of restaurants aroundSpacious room with all amenities you need, as well the bathroom

Pool was heated, very pleasant to swim and fair in size, along with the hot tubBreakfast is very good, but the biggest bonus is their Kick back at 530 PM – a light supper (great soup, hot dogs, shredded pork, potatoes, nachos, salads), after which you really don’t need dinner so you save some bucksParking is around 40$ – valet only, but we parked our car on the street in front of the hotel by the meter (free from 6 PM to 7 AM, after 7 AM 2$ per hour)

12. Aloft Cleveland Downtown (3-star hotel)

About this hotel

Situated 0.9 miles from FirstEnergy Stadium, this colorful, hip hotel is also 1.3 miles from the The Rock and Roll Hall of Fame and Museum on the shores of Lake Erie.Minimalist rooms feature free WiFi, 42-inch flat-screen TVs, tech-charging stations, in-room safes, minifridges and coffeemakers.The hotel has a trendy bar, a lounge with a pool table, a 24-hour convenience store, fitness facilities, a business center, conference rooms and event space for up to 500 guests. There is also a children’s club and pet-friendly amenities. On-site parking is available for a fee.

Things You Need to Know

  • 7 min drive to the Rock and Roll Hall of Fame
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “nightlife” 11 times
  • Guests praised the views
  • Guests praised the fitness center, which has weight machines
  • Guests liked the trendy bar

Feedback From Real Customers

Valerie S

The location is good and the views are probably better from the front side of the hotel My room looked over the courtyard which proved to be incredibly noisy because they had weddings the weekend of my stay I imagine on the street side is pretty noisy on the weekends as well being that it’s in a party district

Also if you stay on the third floor, be forewarned that there is a gym on this floor (does not belong to the hotel) Was woken up by the sounds of weights being thrown around early in the morning Not a lot of space to hang clothes We had some food catered by the hotel for business meetings Breakfast was unremarkable and the lunch was downright terrible The bed was comfortable and the room seemed clean

ShawntéAshley Lewis

Dale at the Front Desk always makes my stay here all the better, he goes above and beyond, making sure our stay is smooth, comfortable, and enjoyable! He always engages with his hotel guests, and ensures their stay is to their liking… I’m always happy to see Dale at the desk when I arrive to check in! Thank you all at Desk; the House and suite keepers too, they do a pretty good job too at keeping the room tidy🙏🏾

Victor Bellino

The location is a 5, with lots of restaurant and night life options, and it’s really cool that the fitness center is essentially a Cleveland Browns NFL work out center, but several other elements of our stay missed the mark Some examples are that the room was not ready even at 4pm, the safe did not work until maintenance came up, no hair dryer, nothing to stir the in room coffee and cream, and the Friday late arrive and Sunday early departure triggered a 3 day parking fee for $35/night That seem odd since we were not even there for 48 hours

The nice front door staff adjusted that error but I would have hoped that I would not have to ask for the adjustment So, overall, some real positives but the things to give it 5 stars were just not thereVictorB

13. Homewood Suites by Hilton Cleveland/Sheffield (3-star hotel)

About this hotel

In a business area off I-90, this modest all-suite hotel is 4 miles from Sprenger Stadium, 6 miles from Lake Erie and 7 miles from the Miller Nature Preserve.The relaxed studios and 1-bedroom suites have kitchens, and sitting areas with sofabeds, along with free Wi-Fi and flat-screen TVs.Complimentary amenities include parking, hot breakfast, and evening socials on most evenings. There’s also an indoor pool, an exercise room, a convenience store and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 7 min drive to Black River Reservation High Meadows
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • Guests mentioned pools 28 times

Feedback From Real Customers

Brice Westhusing

I don’t stay in hotels much, but from my limited experience this was amongst the best I’ve seen Fortunately my boss told me to stay here for a business trip and I’m glad he did Spotless room, good employees, comfortable bed & pillows, great complimentary breakfast (omelettes, hash browns, sausage), safe parking lot, convenient location

I wouldn’t change a thing and will gladly return in the future Kudos to this team for running a great facilityBonus – I noticed there was a putting green outside next to the pool Bring a club if you’re into golf

Marcel Primeau

This was the 2nd hotel on my trip to Cleveland that gave me the incorrect room that I ordered days in advance directly on the website When I went to my room to notice it was once again the wrong room, went back to the front desk The staff were tolerable at best

I felt like I was just thrown for a loop, and made to feel that it was my fault for receiving the wrong room… I had a confirmation and everything showing that I received the wrong suite After getting fed up with being told “it’s out of our control” and “we can ask another guest to switch” I just went to the room I was barely compensated for the mistake and won’t be staying here again Hilton hotels have gone down hill lately What happened to first come first serve, if I have booked a room and you give me the WRONG room, make it right I paid for it Careless mistakes And don’t appreciate the pressure into a “quick solution” which was barely worth the inconvenience

Tracy Moskal

We stayed last Saturday night Staff friendly, but room and breakfast did not meet our expectations We’ve always been very happy with Hilton hotels

We are Diamond members Room was not vacuumed Crumbs everywhere We had a king bed with pull out couch for the kids This sofa had several stains and broken springs and when pulled out there was food and wrappers underneath No sheets and only one soiled pillow in the closet to accommodate the pull out couch-had to ask the desk for sheets Glad we had our own pillows to use Noted finger prints on the TVs Room was not wiped down, as I used a disinfectant wipe to clean the counters, remote and door handles and it showed dirt Breakfast was 6-9am Sunday morning Went down at 8:30 with the kids Lights in the breakfast area had been turned off Juice jars empty, sausage and potatoes gone and no cold cereal left Nothing Hotel was definitely full and busy but they should have had enough food to serve all until 9

14. Courtyard by Marriott Cleveland Westlake (3-star hotel)

About this hotel

This modern hotel is a 1.4-mile drive from the shores of Lake Erie and a 12.5-mile drive from Cleveland’s Warehouse District.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 7 min drive to Lake Erie Nature & Science Center
  • 17 min drive to Cleveland Hopkins
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • Guests mentioned lobbies 15 times
  • Guests mentioned balconies 10 times
  • Some guests complained about the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Krystle Rose

Great location and ease of access back to the freeway if needed Clean hotel Small gym, but was able to get a workout in

Had great business area, and nice rooms Mine had a balcony so that was a double win Highly recommended if you’re on the west side of Cleveland I will also point out my room was by the ice machine and elevators and I didn’t hear a thing

Peter Negron

This location is very convenient for me however this particular hotel is in serious need of a great cleaning The carpets in the rooms are a NO GO and the showers are not scrubbed properly I found the folks there to be pleasant but the state of the rooms was not very good

The shower soap fixture fell off the wall during the evening which after inspection had been repaired multiple times due to the amount of caulk used as an adhesive

Craig Evans

Room was clean and comfortableGym had a couple of treadmills, an elliptical, bench, and various weightBreakfast was overpriced and previously frozen

I think it was $7 for a 4 oz, pre packed fruit cup and one of the smallest breakfast sandwich’s I have ever orderedFriendly staff Plenty of parking, easy off/on I90 A number of restaurants serving lunch and dinner next to hotel

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