hotel for couple

17 Best 5 star hotels in West Palm Beach, FL (2022)

5 star hotels in West Palm Beach, FL

1. Embassy Suites by Hilton West Palm Beach Central (3-star hotel)

About this hotel

Off I-95, this laid-back all-suite hotel is 1 mile from Palm Beach International Airport and 2 miles from the Norton Museum of Art.Warmly decorated suites include microwaves, minifridges and coffeemakers, plus flat-screen TVs and free Wi-Fi. Upgraded suites add separate living rooms, pull-out sofas and wet bars. Room service is available.Hot breakfast, evening drinks receptions and parking are complimentary. There’s an informal restaurant and a bar, plus an outdoor pool, a 24-hour gym and a business center.

Things You Need to Know

  • 7 min drive to Mounts Botanical Garden
  • Guests mentioned the rooms are large but outdated
  • One of the few hotels in the area with room service
  • Guests praised the informal restaurant
  • Guests mentioned “omelettes” 26 times
  • The fitness center has elliptical machines and weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Gwen Hernandez

I wanted to give a shout out to Embassy Suites for the amazing stay we had there last week I request a room with a nice workspace that I could do some work to take care of my clients and this is the amazing suite they gave us It was so nice, comfortable/clean, the views were just breathtaking and the cook to order breakfast was delightful

It truly made our week there even better If you ever go to Palm Beach this hotel is the spot We stayed in room 919

L Figueroa

Rooms are old and run down Tried 2 rooms, both smelled bad and the floors had not been vacuumed One had food crushed across the floor and the side tables were dirty and damaged

Both rooms had damaged and stained lampshades The refrigerator was tipping badly to one side lopsided in its cabinet, and it was very difficult to open because the door was blocked by its frame Staff was friendly and helpful Bed was comfortable enough The staff were the only reason I didn’t give 1 star

Max Power

I stayed in the Hotel for 5 nights in Mai 2022 and it was a good option in West Palm Beach We loved the Management Happy Hour between 5 to 7 pm, with free drinks (soft, Cocktails, beers and wine) and some snacks The rate for the Hotel was definitely to high and therefore it got only 4 out of 5 stars here

Room:The interior of the room was a little bit old but still okay I got one with a shower instead of an bath tube and a spacious room It was clean and nice as well The king size bed was very comfy and I had some options for the pillows The only thin what I dislike was that it was really loud I heard every door slamming of other guests I will mention that I booked a suite and the room was very spaciousBreakfastIt is complementary and it is really worth to use it There are some warm options which change every day The best was the fresh made to order egg station Furthermore there was some coffee, tea, drink and cereal options as wellAmenitiesThe pool had a good size (10 m length) for a good swim exercise It was maintained every morning by one staff who was very friendly as well The whole pool was clean and i liked to use itServiceThe fron staff was very helpful and friendly I had a really nice welcome and everything went well I had a problem with the lights in the Bathroom and the front office staff helped me and it was fixed after some hours, while I was away

2. Hilton Singer Island Oceanfront/Palm Beaches Resort (3-star hotel)

About this hotel

Offering access to 4 miles of private beach, this contemporary hotel is a 6-mile drive to The Gardens Mall and 8.7 miles’ drive to the Henry Morrison Flagler Museum.All rooms feature private balconies (some with ocean views), chic decor and custom-designed beds, plus flat-screen TVs and free WiFi.Dining options include a seafood restaurant and an outdoor beachside eatery with a tiki bar, plus a cocktail lounge. Other amenities include a fitness center and a heated outdoor pool and hot tub, plus a business center and over 6,000 sq ft of meeting space. There’s also seasonal entertainment on weekends.

Things You Need to Know

  • Walking distance to Ocean Reef Park and Singer Island
  • Some guests disliked the air conditioning and others complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the seafood restaurant
  • Guests mentioned “Umbrella” 29 times
  • Guests praised the ocean views
  • Some guests complained about the nightlife

Feedback From Real Customers

Daniel Rollo

We had a great time here Because we are diamond we got upgraded to an ocean view room It’s was great

(Full disclosure the carpet seemed a little gross)The room was clean and we had a nice wrap around balcony overlooking the ocean The AC worked…which is keyThe food options were redundant but everything we ate was awesome Jessica the bartender at Coconuts was awesome Such a pleasant and personable bartender It was coming down and seeing her smile every day The drinks were great tooThe only downside was the amount of kids in the small hot tub It was tough to even get a seat in there at timesOverall though it was a great time

Attila Juhasz

My wife and I entered the hotel lugging our luggage No staff were in lobby to assist or guide guests It seemed in fact that employees went out of their way not to make eye contact

Since we arrived 2 hours before the 4pm check-in, we were told we could sit in Ketch restaurant, or just use the amenities We decided to go to restaurant where we were ignored by staff for over an hour Two other parties had orders taken and food served to them We had to get up and ask waiter for service There were only 3 or 4 tables occupied at the time Staff were literally walking around not making eye contact with guests and ignoring other guests as wellRoom was very dirty Our socks were black from walking on the floor Dust covered headboard, and picture frames Sheets were stained Interior of closet dirty Bedside Lamp didn’t work Light over door didn’t work Told staff and nothing was done Coffee pot not working correctly and located in extreme awkward position behind the television Guests smoking cigarettes, cigars and marijuana and the smell was coming in through the patio door of our fourth floor ocean view room Therefore we could not open door to enjoy a beautiful ocean breeze and view Bathroom shower floor could not tell if it was dirty since it was wood laminated and not white Shower drain clogged unable to touch because it was gross and I didn’t feel I needed to have to do such a thing during my hotel stay When arriving in room, there were only three towels in the bathroom and we had to be inconvenienced several times to call housekeeping not only for towels but for coffee supplies as well There were also no extra pillows or blankets located anywhere in the room and at that point we were so aggravated with having to keep calling housekeeping we didn’t even bother to ask for those things that should’ve just be in the roomThey totally misrepresented their Ketch restaurant, it was not glamorous at all as they made it look on the website! It was like sitting at tables in a lobby with a flow of people going in and outside while you’re trying to eat Overall a very disappointing experience at a Hilton hotel with a brand that we really truly did give our loyalty to in the past I no longer will

Kim S

This place is the go-to destination spot on the beach! From the great hotel prices, the beautiful ocean view rooms, beautiful ocean views directly from their outdoor bar and restaurant to the beyond friendly and accommodating hotel staff both inside and out, you will not be disappointed! You are steps away from their fantastic beach, and have just about 10 minutes walk to other other great bars, restaurants, shops in a near by plaza Other fine dining restaurants are as close as 10 min drive There is live music at the hotel and at the other close by restaurants on weekends also! Beach front umbrella staff is so accommodating and friendly and work hard to find you that perfect view

Family friendly, but all ages groups are present I’ve visited this hotel a few times now and I will definitely be coming back very soon!

3. Four Seasons Resort Palm Beach (5-star hotel)

About this hotel

Set along a sandy beach, this upmarket resort is 7 miles from the Norton Museum of Art and 10 miles from Palm Beach International Airport.Sophisticated rooms and suites offer free Wi-Fi, flat-screen TVs and DVD players, plus iPod docks, minibars and marble bathrooms. Some have terraces and/or separate living areas. Room service is available 24/7.Amenities include 2 restaurants, a private beach area and a spa. There’s also an outdoor pool and a gym, plus tennis courts, and meeting and event space. Water sports, yoga classes and breakfast are available, as is valet parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Phipps Ocean Park
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked “brunch”, mentioned 10 times in reviews
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Conor Whelan

Very nice hotel located on the beach Good service and facilities as you would expect The rooms were a good size wirh plenty if storage and space with the bathroom having both a shower and bath

The front desk and concierge staff couldn’t do more for you which was nice to seeOverall if i was needed to be in the area again i would definitely go back

Liv Tiblier

We came to The Four Seasons, Palm Beach for Memorial Day Weekend and never want to leave All details were excellent and the staff is so warm and welcoming Dinner at Flories was delicious and the cocktails are incredible

The rose cocktail was my favorite! We loved spending each day laying by the pool and the service pool side doesn’t miss a beat We had the chance to be driven to Worth Avenue by Chris Jones in the official FSPB Mercedes and he scored us wonderful dinner reservations This resort really goes above and beyond to make you feel special and they want to make sure you love every moment We can’t wait to come back

4. The Breakers Palm Beach (5-star hotel)

  • Address: 1 S County Rd, Palm Beach, FL 33480
  • Phone: (561) 655-6611
  • Ratings: 4.8 (4475 reviews) Excellent
  • Website : The Breakers Palm Beach
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Italian Renaissance-style resort on a private beach, with 2 golf courses, 4 pools & 9 restaurants.

About this hotel

This Italian Renaissance-style resort on a private beach is a 5-minute walk from the Flagler Museum, a 5-minute drive from West Palm Beach and within a mile of restaurants, shops and galleries.Classic, polished rooms feature free Wi-Fi, flat-screen TVs and DVD players; some have balconies. Suites add wet bars and pull-out sofas. Club-level rooms on the top 2 floors include access to a private lounge and terrace.Amenities include 2 golf courses (surcharge), 10 tennis courts, 4 pools, on-site shopping, a fitness center and a spa (surcharge). There are 9 restaurants and several lounges.

Things You Need to Know

  • Guests praised the rooms
  • 13 min walk to the Flagler Museum
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests mentioned “aquariums” 39 times
  • Guests praised the grounds and the architecture
  • Guests praised the views

Feedback From Real Customers

Catherine C

Our first stay at The Breakers in Palm Beach was everything one could wish for We stayed on the concierge floor and has access to the best staff, food and beverages one could imagineOur room was not as large as one would expect for the price but the bathroom was very large updated and more than adequate

There were a few pools one for adults only and two for children and adults and one for anyone any ageThere was at least 6 restaurants Most were on premises but others were nearby with a shuttle or limo to drop off and pick up Taxi / limo/ shuttle Service was very fast and no wait time essentiallyAll restaurants were large and quick service and food was exceptionalThe spa was beyond beautiful peaceful clean and esthetically beautiful I got a hair trim and it was perfectly doneThe gym was very large with new equipment overlooking the ocean They had equipment also on the patio outside the gym if you prefer to workout outdoorsThe golf course was 18 holes —-on the property situated a short walk or shuttle (every 10 minutes) The course is easy and enjoyable The golf club house has everything including a great Steak Restaurant Lots of fun indeedI highly recommend this Iconic hotel that represents a bygone era updated for even the most experienced traveler who knows the best of the best

Michael Antonell

We spent about a week there this July and have stayed here multiple times in the past It’s always been great but last time was over the top! Outstanding service and attention to detail! The Italian restaurant was great and very good with kids There’s a play ground outside and an arcade inside on top of great food! Our ocean view room was perfect!! Definitely 5-star service and amenities!!!

Bryan Eger

We are annual guests at your beautiful resort and this past stay was one of the best yet We were especially impressed by one employee Erica G who was stationed at the spa She spared no detail in ensuring that my family and I had the best stay

She went above and beyond her role and has truly made a lasting impact on us and we will remember her everything we speak about the Breakers She remembered our sons name after only meeting him once and would always greet us with a smile and greeting by name anytime we saw her across the property Erica G is an exquisite example of what the Breakers has always stood for regarding sophistication, customer service and family idealsThank you for making this past stay truly amazing

5. Best Western Palm Beach Lakes (2-star hotel)

About this hotel

Set amid lush greenery, this informal hotel off I-95 is across the street from Palm Beach Outlets Shopping Complex and 3 miles from Palm Beach Convention Center.The warm, unfussy rooms offer free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Freebies include parking and continental breakfast. Other amenities consist of a heated outdoor pool, plus gardens, a 24/7 gym and a business center. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to the Norton Museum of Art
  • Guests praised the large rooms but some thought they were outdated
  • Guests praised the friendly service
  • Guests mentioned “outlet stores” 19 times
  • Guests praised the grounds
  • The fitness center has treadmills and elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Emily Munroe

This place was super clean with an eclectic retro vibe The staff was friendly and helpful and the place just had character! The courtyard has life size chess, a circular swimming pool, a zen garden, and shuffle board The rooms haven’t been renovated so they are pretty basic but really clean

And, I was told they will actually be renovating the rooms this Summer (2022)I highly recommend it It’s more affordable and it’s a cool throw back to a prior time in history I’m glad to see they kept the place so nice Also, it is walking distance from multiple restaurants and bars and the mall too I thinkThe hotel is cool Nothing fancy, but specialAlso, I liked their mini shampoo/conditioner/lotion! Smelled nice!

Karly Worth

Ron at the front desk was absolutely amazing He went above and beyond to make my stay comfortable since I wasn’t feeling well He was such a nice friendly person to walk in and be greeted by! The landscaping is beautiful by the pool, feels like a little oasis

Over all, positive experience and stay here The outlets across the street is a great addition! Definitely recommend and will be back!

j b

Right near the airport Very friendly staffThe hotel is a few buildings around a pool in the center

This place is super well-maintained Even in the middle of the night there was cleaning staff making sure the floor wasn’t wet from pool goers There were always staff around cleaning something or watering the plantsWould stay here again

6. Hilton Palm Beach Airport (3-star hotel)

About this hotel

This lakeside airport hotel is 1.6 miles to Palm Beach International Airport and 2.4 miles to Palm Beach County Convention Center.All rooms offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and free WiFi. Suites include wet bars.Multiple dining options include a relaxed restaurant, a bar/grill, a lounge and a poolside tiki bar. Other amenities include a fitness center, tennis courts and a heated outdoor pool and hot tub, plus a business center and over 10,000 sq ft of meeting space. There’s also a free 24-hour shuttle service to the airport and local attractions.

Things You Need to Know

  • 7 min drive to the Palm Beach Zoo
  • Some guests complained about the furniture and the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “Tiki bar” 45 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

John

I have been going to this Hilton since I was a child Now I’m an adult and bring my son here We would eat lunch with some drinks, while the kids play in the pool

We would come here probably once a month and charge up a pretty sizeable bar tab last month between my family and friends family our tab was over $500 on just food and drinksWe’ve never been disruptive, loud or intrusive in any way For the first time in probably 20 years we were asked to leave today because we weren’t staying in the hotelvery sad Not sure where this decision came from but we would often frequent this hotel as a family and spend moneyand now apparently after 20 years they want you to purchase a “day pass” at $100 a personI feel sorry for the service staff this decision will affect I imagine their sales will GREATLY decrease Hopefully someone from management will see this review and reply with a reasonable reason as to why I have to have a hotel room to spend money at your outletsprobably the worst business decision I could ever imagine

Anil Mulchandani

Though billed as an airport hotel due to its proximity to WPB airport, the amenities and staff at this hotel made it feel like we were staying at a luxury resort Amenities include a gym, heated pool, multiple bars, outdoor space filled with games, and much more! The staff was very courteous, attentive, & professional Gessica and her manager were very helpful accommodating our room requests at check-in, while Don, Phillip, and Jessica served amazing drinks at the multiple bars (lobby, pool, banquet) on property during our entire stay

The beds were comfortable, rooms were clean, and staff exceptional! I highly recommend this hotel whether you have a quick overnight or when looking for your next family get away We look forward to our next stay here!

JD Turner

Drink prices are insaneThe hotel is great and clean, and I realize the location coincides with the price of drinks

However, bud light on tap and bourbon should not add up to $26 Absolutely insane It was an okay pour at least, and the only reason I’m not completely annoyed is the fact that they gave me a free drink card for filling out a surveyEven in a premium restaurant $12 is top price for typical bourbon So I’m assuming I was charged $16 for the bourbon and $8 for the beer? Crazy

7. The Chesterfield Palm Beach (4-star hotel)

About this hotel

A 10 minute walk from the white-sand shores, this elegant boutique hotel is 3 blocks from upscale shopping on Worth Avenue.All plush individually decorated rooms feature free WiFi, cable TV and marble bathrooms. Lavish suites add pool views, flat-screens and designer toiletries. Turndown service, in-room massages and 24-hour room service are available for additional fees.On-site amenities include an outdoor pool, a poolside eatery and a library. There’s an ornate restaurant and lounge offering all meals and live entertainment. The hotel hosts an afternoon tea and has fresh-baked cookies available at check in. Valet parking is complimentary.

Things You Need to Know

  • Guests mentioned the rooms are small
  • Walking distance to the Society of the Four Arts Gardens and Palm Beach Lake Trail
  • Guests liked the friendly service
  • Guests mentioned “Tea” 19 times
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Jane Rader

We had a magnificent stay and wedding for my daughter at The Chesterfield last month The reception was perfect from start to finish The poolside cocktail hour and reception in the Pavilion Room were absolutely lovely

Dinner was delightful The hotel team is truly amazing and they made this day so special We highly recommend this outstanding hotel!

Carolishca Forster

This stately hotel has some wonderful features Architecturally, it is well preserved and and is kept very clean Staff is polite BUT our server was in rote mode and really didn’t have much regard for our enjoyment

Six of us had High Tea, which was okay but I have had better ones The tea choices are not copious but certainly enough for us to be able to choose What’s important here is that 6 girlfriends had a grand time in a old grand(ish) atmosphere

cneejr

The Chesterfield is a classic old style hotel, with friendly, helpful staff and charming decor Some of the fixtures are showing their age but the character of the rooms more than make up for it The English breakfasts were great, with many styles of eggs cooked perfectly (boiled, poached, fried, scrambled, etc)

I would recommend the hotel to friends and look forward to visiting again in the future

8. Hawthorn Suites by Wyndham West Palm Beach (3-star hotel)

About this hotel

This relaxed, all-suite hotel in a breezy area along I-95 is 2 miles from the Raymond F. Kravis Center for the Performing Arts and 6 miles from Rapids Water Park.Informal suites feature kitchens and separate living areas, as well as free Wi-Fi, flat-screen TVs and desks. Upgraded suites have whirlpool tubs. Kids age 17 and under stay at no cost when accompanied by an adult.Complimentary perks include parking and a hot breakfast buffet. There’s also a 24/7 convenience store, a heated outdoor pool and an exercise room. An area shuttle is available for a fee.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 10 min drive to the Norton Museum of Art
  • Guests praised the large rooms but some thought they were outdated
  • Guests liked that this hotel is near shopping
  • Guests praised the professional, friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests liked the outdoor pool

Feedback From Real Customers

Stefania Jancewicz

First time at a Hawthorn Suites and overall really liked it It was very nicely decorated, spacious and most importantly, clean (one exception, see below)The suite was a pleasant surprise, with full sized fridge, 2 burner range, microwave and dishwasher

There were enough dishes, cups, utensils and the like for 4 It was all really convenient The beds were decently comfortable and the bathroom was spacious The only issue for me was the shower head, which needed a good scrub (easy enough to remedy) We stayed 1 night only so I didn’t notice until late evening (and by then, I was already getting in the shower) Overall, I wouldn’t hesitate to return but I would check the shower head before getting undressed!Staff was all very nice Breakfast was fine Nothing extravagant but I appreciated the effort and the personal touches

Bob Hills

We had a 5 night stay Sunday through Friday Very quiet, could hardly tell that anybody else was around The morning buffet breakfast was good

Just average food Make your own waffles, scrambled eggs, sausage and cereals Nothing special The only 2 complaints we would have would be Television reception was very poor Low quality They had a list of channels on a printed out card in the room however it did not match the cable service provided 2nd would be the pool Very little shade provided Some umbrellas surrounding the edge of the fence But somewhere broken In the heat of the day it was almost impossible to stay by the pool Location was great Centrally located you could easily walk if you wanted to local necessities Overall our state was very good and we would recommend staying there

Shantel Broadnax

I didn’t even know this location existed But when you walk in, the environment is so friendly and welcoming There was always a pleasant smell in the building, elevators, and even the restroom

The staff at the continental breakfast were amazing as well I definitely plan to stay here when I am in town This time I was just dropping my family off and was with them for the weekend

9. Hilton West Palm Beach (4-star hotel)

About this hotel

Connected to the Palm Beach Convention Center by an internal walkway, this modern business hotel is 5 minutes’ walk from the Kravis Center for the Performing Arts, and 2 miles from the beaches on South Ocean Boulevard.Modern rooms provide flat-screen TVs and Wi-Fi, as well as minifridges, coffeemakers, and desks with ergonomic chairs; some have pool views. Suites add living and dining areas. Room service is available.There’s an international restaurant with a terrace; breakfast is offered for a fee. There’s also a bar and a convenience store, as well as a gym, and an outdoor pool surrounded by palm trees and lounge chairs.

Things You Need to Know

  • Walking distance to CityPlace and the Clematis Street Historic Commercial District
  • Guests mentioned the rooms are unclean
  • Guests praised the service, which has a concierge
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Frank Bermudez

Our son’s wedding reception was on 2/19 The room view was beautiful Pool and amenities were ok

Reception was outstanding! Sadly, At check in our room was not ready It was not ready until 6:30 We could not check in because we were at the reception Our luggage had to be stored in a friend’s room and my wife had to get ready in the public bathroom My daughter and son in law had use public parking a few blocks away from the hotel because parking was delayed due to a government dignitary’s arrival He had to transport luggage, my 7 month old granddaughter and stroller from parking spot Other non wedding guests expressed similar complaints with rooms and check ins Staff was polite but… Guys you have to do better

Kristy C

Just don’t I realized after our stay they can probably justify the prices because the convention center is next door You have to valet- not included- every time you want to leave, so quick trips for coffee are not worth it and the coffee on site ($6

00) is glorified diner coffee The room was not ready at check in time so we had to wait and because it took so long we decided to down grade our room to get in and move on with our evening plans The rooms were nice but the TV cable was so ancient that it wasn’t worth it so we just watched our phones They should get with the times and use streaming services if the cable takes 30 seconds to change the channel The phone didn’t work to call the front desk They have a $2800 resort fee that is somehow refunded to you in the form of on site money But the only problem is everything sucks The soda cooler in the store was warm and the coffee shop is nothing to brag about The pastries were old Certainly not what I would expect for almost $500 a night out the door for a mid room I’ve learned my lesson to stick to Hyatt

Donna Kamin

Came to the hotel only to eat at their on site restaurant called the Galley Tucked away in the corner of the hotel, it over looks the pool area, complete with beautiful outdoor seating with fire pits The inside bar is classy and has very friendly bartenders

Good selection of food, good sized portions, reasonably priced for hotel food Very nice ambiance and I highly recommend! Hostess is very accommodating and the manager goes around consistently checking on the guests and their experience Nicely done!!!

10. White Elephant Palm Beach

About this hotel

In a Mediterranean-inspired building dating from 1924, this chic hotel is 8 minutes’ walk from the closet Atlantic Ocean beach and 11 minutes away by foot from the Henry Morrison Flagler Museum. It’s 4 miles from I-95.Airy, elegantly furnished rooms feature Wi-Fi, flat-screens and iPod docks, as well as minifridges and Nespresso machines. Some have balconies. Luxe 1- to 3-bedroom suites, some with kitchens, add separate living rooms. In-room dining is available.Free perks include an area shuttle and loaner bikes. There’s a sophisticated restaurant with a terrace, plus a fitness center and an outdoor pool. Breakfast is also available.

Things You Need to Know

  • 11 min walk to the Flagler Museum
  • Guests praised the service

Feedback From Real Customers

Elizabeth

I just ended an 11 day stay at the White Elephant with my boyfriend and have nothing but wonderful things to say about property and staffFrom the moment you walk in the door, every single employee takes clear pride in their role that made our experience flawlessWe had countless memorable meals at Lola 41, had a blast taking out the bikes and we really enjoyed the courtesy BMW to explore the surrounding area

We would like to specifically acknowledge Gabby at the Front Desk, Junior and Damion on Valet along with Angela in Housekeeping who truly went above and beyond everydayThank you and we look forward to seeing you again soon

Caroline List

I stayed at The White Elephant with my family in April Unfortunately the hotel does not live up the standards one would expect for the price (on average $1,800/night) You’re better off spending your time and money at The Breakers, which has a much more pleasant staff and expansive grounds in addition to beach access

For context, The White Elephant only has a pool which is about 15 feet long and 4 feet wideAt night the restaurant downstairs (Lola) is very loud The hotel lacks the security to keep bar/restaurant guests from wandering around the lobby area and upper floors freely On multiple evenings there were people screaming in the hallways and the hotel staff did not step in to handleThe people at the front desk were not clear about room pricing and charges that were appearing over time on my American Express without explanation When I reported concerns about security and service to the Management, they passed me from person to person and ultimately told me there was nothing that could be doneI love Palm Beach and have been visiting for years, but next time I’ll be staying at The Breakers

Lyn Attaway

This hotel is sadly very overrated While the White Elephant charges Breakers prices, it has none of the history, charm or amenities of that classic hotel No gardens or beach

The small pool area is nothing special The only common area, the lobby, is ordinary Our $1800 room overlooked a rooftop with ac units and orange home depot buckets The only thing to recommend about the hotel is the staff who are very friendly I love Palm Beach and will return to the far superior Breakers again on my next visit Even the Aunt Leah’s chocolate covered cranberries which I love when visiting ACK feel out of place here Just so expensive for the experience…

11. Hilton Garden Inn West Palm Beach I95 Outlets

About this hotel

Set in a commercial area, this informal hotel is a 2-minute walk from bargain shopping at Palm Beach Outlets, and 3 miles from dining and entertainment at CityPlace. It’s 5 miles from Palm Beach International Airport.The relaxed rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers; some have city views.Parking is complimentary. Other amenities include a restaurant/bar, an outdoor pool and a fitness center, plus a homey lobby sitting area. Meeting and event space is available, as is breakfast (fee).

Things You Need to Know

  • Guests praised the clean, large rooms
  • Some guests disliked the bathrooms
  • 9 min drive to Richard and Pat Johnson Palm Beach County History Museum
  • One of the few hotels in the area with room service
  • The fitness center has weight machines and elliptical machines
  • The hotel has a boutique store
  • Guests praised the outdoor pool

Feedback From Real Customers

Linda

I’ve been to this hotel several times since 2019 I am a diamond club member The kitchen staff prior to the pandemic was exemplary, the cleaning staff was great, the rooms were clean and Patrice was always welcoming, friendly and helpful

The last 3 times I stayed here I encountered snide remark’s from the waitress at breakfast Witnessed an full trash can by the elevator that was not emptied for several hours, food trays lingering in the hall and a dirty room After one night we decided to go to the Marriott That proved to be a great decision! If you all rehire Patrice and retrain the current manager and please let me know Your location is perfect for our travels but I won’t pay for dirt and disrespect

Onel V. G.

It was a wonderful hotel, really comfortable and clean Centrally locatedBut I can’t be completely satisfied with the service because when I ask about a late check out they completely smack me with a hard stop, the lady at the front desk on 6/29/2022 clearly reaffirmed it was imposible , if I wanted to stay after 12 I have to pay another full day ( not negotiable)It probably was my mistake staying at Hilton, that will never happened if i were booked with Marriott or Hyatt

Nina

We arrived at the hotel in the evening the reception lady was rude she didn’t even greet us She just hid behind the computer and avoided eye contact

We stood in front of the counter for a while After some time, she asked if we wanted to check into the hotel Next she told us that our reservation has been canceled and that the hotel is full We had not received any information that our reservation had been cancelled however, we got a room in the end The room was otherwise ok, but the toilet was a bit dirty When we checked out another reception lady was very nice and polite

12. Hilton Garden Inn West Palm Beach Airport (3-star hotel)

About this hotel

A 6-minute drive to Palm Beach International Airport, this modern hotel is a 4.3 mile drive to the beach.All rooms and suites offer upscale decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a 24/7 pantry. There’s also a fitness center and the tropical outdoor pool and fountains. Additional amenities include a business center and a free airport shuttle and downtown City Place, Convention Center, and Kravis Center

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to the Norton Museum of Art
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • The fitness center has weight machines and elliptical machines
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Alyssa M

Can’t say enough good things about this hotel Have had to stay here quite a bit during a 5 month job assignment

Trying to find affordable housing in South Florida has been an absolute mess Luckily this hotel has had rooms available at decent rates I’ve stayed in a variety of rooms and each is clean, spacious, and for the love of everything that is CLEANLY the rooms don’t have carpet Only a small area of the room is carpeted The staff is great and always super accommodating I’ve only experienced one WOC who works at the restaurant / bar who isn’t always the friendliest but we pay her no attentionand won’t let her affect the rating of this hotel Definitely my go-to hotel in the West Palm Beach area

Marti Santos

Easy to find, easy to park Good location, clean property Quiet room, very accommodating layout

Airport shuttle available And *VERY* pleasant, gracious, and welcoming clerks at check-in and throughout our stay! Although we didn’t partake, food (breakfast, dinner) was available Certainly a hotel we’ll keep in our contact list for future visits

maria rodriguez

We had excellent attention when we arrived with the check-up, the young man who treated us super, we went as a family, we had two reservations and the rooms were impeccable, super clean and spacious The pool was a bit dirty, the pottery around it and the broken chairs The breakfast was very expensive and they did not serve everything that was requested

13. Homewood Suites by Hilton West Palm Beach (3-star hotel)

About this hotel

Off Interstate 95 in a corporate business park, this extended-stay hotel is 5.6 miles’ drive from the Palm Beach County Convention Center and 7.3 miles’ drive from Palm Beach International Airport.Classic rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Other amenities include a fitness room, a pool, a putting green and a meeting room.

Things You Need to Know

  • 6 min drive to Rapids Water Park
  • Guests mentioned the service is friendly
  • Some guests disliked the kitchenettes
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests mentioned “Housekeeping” 12 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

K Williams

Worth every penny, in every way except breakfast Whichever hotel ever really decides to commit to doing this right, they will lead the pack and get all the bookingsPeople want real, quality, tasty, food to start their day

Not just cereal boxes, egg substitute, and dried up potatoes!The exception was the bacon though I could have ate a plate of thatRoom was a beautiful set up I’ll be back anyway Just lower your expectations on breakfast even though this is a Hilton property

Jimmy Le

This was by far the worse hotel I have stayed at in my entire life The rooms smells like urine, no one at front desk was available for a good 20-30 minutes Rooms weren’t available to us at 3:00PM

waited until 4:30PM without a real time on when the rooms were done I will never ever stay at this hotel again Would not recommend it for families We traveled with 11 guests coming off a cruise Negative stars Also we found a dirty blood stained towel on the top of our showerI guess house keeping missed thatOnce we spoke to the front desk, they said they’d all us back with a resolution, they never did Oh if you’re a DIamond memberdon’t expect any special treatmentthey don’t care

Stephanie Richmond

The hotel is well located to 95 and shopping in the surrounding area I had several housekeeping issues during my stay My reservation stated a feather free room and when I checked in the desk couldn’t verify if housekeeping had read my booking notes and told me I’d have to check myself, which is not a great solution as I am very allergic to feather pillows

When I got up to my room I discovered my pillows were feather and my in room phone was not working I was also missing a coffee table Later that evening I discovered there were only 3 tissues in my tissue box and when I used my cell phone to call the desk since my room phone wasn’t working, I was told I would have to come down and get a new box myself The next day my bathroom light burned out and I had to call the desk again, by cell phone It wasn’t a great experience overall I’m not planning to stay at this Homewood again

14. Residence Inn by Marriott West Palm Beach Downtown/Rosemary Square Area (3-star hotel)

About this hotel

This unassuming extended-stay hotel is 2 miles from both Municipal Beach and the Henry Morrison Flagler Museum.Ranging from studios to 1- and 2-bedroom suites, the straightforward quarters offer free Wi-Fi, flat-screen TVs and pull-out sofas, plus safes, kitchens, and tea and coffeemakers. Some have separate living areas.Breakfast is complimentary. Other amenities include an outdoor pool, a gym and meeting space, plus coin-operated laundry facilities. Valet parking is available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Walking distance to CityPlace and the Clematis Street Historic Commercial District
  • 10 min walk to nearest train station
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned pools 17 times
  • Guests praised the breakfast

Feedback From Real Customers

Stuart Duke

I’ve stayed at this property many times and have always had a great experience Prime location near shopping, restaurants and entertainment Rooms and public areas are always clean and neat

The breakfast buffet is a nice benefit and the offerings seem to have been upgraded since I was there 2 years ago The shining stars of this property though are the front desk staff Consistently friendly, helpful and knowledgable They are superstars! I always feel like a welcome guest and not just a customer

Benjamin Hosko

Absolutely perfect stay with the best staff! Everyone from the GM down to the Valet are incredible hosts This is my go-to hotel when either on Vacation or Business travelThe proximity to Rosemary Square and amenities are this unmatched for convenience in the area

And free breakfast?!!I would give 10 stars if Google would let me! 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟Thank you to Elisabeth, Ashley, Jay, Kenneth, Dorian, and Marcus for making my stay exceptional!!

Stacey Quandt

The rooms are clean and quiet Amazing sound abatement Guest laundry is coin operated and located on the second floor

The valet parking is excellent and very helpful Not exactly a hopping place with music and rooftop dining that millennials appreciate but an excellent place for a restful few days near Rosemary square and great restaurants on nearby Clematis just across the train tracks

15. Marriott’s Oceana Palms (4-star hotel)

About this hotel

In a modern tower overlooking the North Atlantic Ocean, this high-end condo hotel is less than a minute’s walk from the beach and 6 miles from the Grandview Heights Historic District in West Palm Beach.Sophisticated 2-bedroom condos feature free Wi-Fi and flat-screen TVs. All also offer kitchens, dining areas, and living rooms with pull-out sofas, as well as floor-to-ceiling windows, and private balconies with ocean views.Parking is complimentary, as are fitness classes.There’s casual bistro, and a grill restaurant with a bar, plus a coffee shop, 2 outdoor pools, a hot tub, and a fitness center with a sauna.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Guests praised the bathrooms
  • Walking distance to Singer Island and Ocean Reef Park
  • One of the few hotels in the area with room service
  • Guests mentioned “Umbrella” 10 times
  • Guests praised the ocean views
  • The fitness center has weight machines

Feedback From Real Customers

Hannah Celayeta

I wanted to write a review for this hotel and specifically for the intern Derek Last week I was in a bind and needed a hotel room last minute for my two month old and I Derek was so helpful and professional while he helped get us a room

He handled every detail and made us feel so comfortable He helped us to the room and got a pack n play sent up for my daughter immediately He checked on us throughout our stay and answered questions when we had them There needs to be more people in the world like Derek This industry is lucky to have him

Kathy Horning

We had a wonderful time here Even by Marriott Resort standards, service was exceptional! Special shoutouts to Jenn and Eric in activities for providing activities that were not just well planned, but also accessible for my bad knee Adam in Security stepped up to the plate to be our blackjack dealer

He said he had never done it before, but he was so much fun! Sam at the front desk was a wizard! We had a delivery made where the driver didn’t follow instructions She was able to determine that the order was for me just with my first name The grounds here are well maintained I think the nicest beach on Singer Island is here Highly recommended

16. West Palm Beach Marriott (3-star hotel)

About this hotel

Overlooking Clear Lake, this relaxed hotel is 1 mile from the Kravis Center for the Performing Arts and 2 miles from the beach.Low-key rooms provide flat-screens, minifridges, and tea and coffeemakers; some have lake views and/or pull-out sofas. Club-level rooms add access to a lounge with breakfast and evening appetizers (at no extra charge). Suites feature living areas, and Wi-Fi is available.An area shuttle is complimentary. Amenities include a casual bistro/bar, a Starbucks cafe and a convenience store, plus a heated outdoor pool and a 24-hour gym. There’s also a patio, a ballroom and 20,361 sq ft of event space. Parking is offered (fee).

Things You Need to Know

  • 13 min walk to CityPlace
  • 10 min walk to nearest train station
  • Guests praised the friendly service, which has a concierge
  • Guests liked the restaurant
  • Guests mentioned lobbies 19 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Andrew Kahn

I stayed here for a wedding The wedding food and service we awesome! Staying here was good I loved the pool access and the Bistro was delicious for very reasonable prices

The rooms were a bit dated and could use updating The room was clean I asked for towels and they brought me a week’s worth, much appreciated!Overall I was very happy with the West Palm Beach Marriott

G Robert Toney

The hotel is very old and tired, not keeping with the Marriott standards that I recall from the past That alone is not the reason for my review-which i rarely write But this place needs a shake-up! Upon check in I could not get a bellman or answer as to what to do with the car, due to a language problem

Finally found out that luggage and the car was MY responsibility?? On the second day, at 5:30 PM I returned to an unmade bed and dirty laundry I informed the front desk who told me that i had chosen NO housekeeping upon check in (THERE IS NO WAY) and my colleague who checked in with my said that we DID choose housekeeping–and her room WAS cleaned I was also told that it was after 5:00 and no services were available after that-REALLY? Upon check out i asked that both rooms bills be emailed to me Without one word the front desk attendant handed me the two PRINTED bills and walked away, although I thanked her??!! Then I handed her my key cards Now for the best part, you cannot leave the parking lot without your room key There is a drop box for the key!!?? I assume by the level of service, this is the only way to keep people on the property

J

Watch out for your credit card bill The hotel overcharged me over $2,000 for a 3-night stay Days later the hotel staff still hasn’t fixed their errors

In fact their attempts at fixing it have only adversely affected my credit even more The General Manager has been no help The hotel seems extremely short staffed and sloppy errors abound Very disappointing for what was once a good hotel

17. Marriott’s Ocean Pointe (4-star hotel)

About this hotel

Along a North Atlantic Ocean beach, this upscale resort is 4 miles from John D. MacArthur Beach State Park and 6 miles from Rapids Water Park.Relaxed rooms have free Wi-Fi, flat-screen TVs, kitchenettes and sofabeds, as well as ocean views. Many have balconies. The 1- to 3-bedroom villas add living rooms; some offer whirlpool tubs.Amenities include a poolside bar and grill, as well as a convenience store and beach access. There are also outdoor pools, plus a kids’ pool, a hot tub, a spa and a gym. Activities such as tennis, bocce ball, shuffleboard, mini-golf and volleyball are available.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 5 min drive to Singer Island
  • Guests liked the service
  • Guests mentioned “shuffleboard” 11 times
  • The fitness center has weight machines
  • Guests liked the outdoor pool
  • The hotel has a sauna

Feedback From Real Customers

Ty H.

My family and I had a good time The rooms were pretty clean, but they were a quite outdated Apparently this was a very busy week for the resort because they ran out of clean washcloths two nights in a row, so that was not a great experience

On a positive note, the staff was very friendly The highlight for us was the beach, the pools and the activity center They offered a variety of events each day that our kids loved Tony Lucas at the Activity Center was exceptional!! He greeted us and everyone warmly and really made us feel welcomed He made sure we had a great time there

Kaitlyn Cole

My family of 4 came here last week and we had a great experience We did book an 1 bedroom ocean front and it was totally worth it Our view was spectacular

I recommend paying the extra points or price and getting the ocean front The building we were at , dolphin , was super close to the family pool Since I had 2 kids (5 and 1) it was important to be near there We never had any issues getting a pool chair The beach was walking distance We did have to pay $100 for 2 days of beach chairs and umbrella If I had to do it again, I’d figure out a way to bring a tent of my own but we flew so that wasn’t as likely I’m not sure I’d do that again just the 4 of us since my kids wanted to be in the water and I didn’t have much time to relax The food at the resort was good I can’t say it was spectacular but for us it met our needs It was also walking distance to the little town area to get food Not many restaurants on the beach in the area which was disappointing

Ava Gividen

The hotel has so many pools and so spacious It’s spread out so well far apart that you hardly see other people I’ve had to pull to myself multiple nights with just been a very peaceful calming experience

I like to watch the sunrise and there’s only a handful of people out in the morning They have lots of cool shells on the beach Their pretzels were delicious

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