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8 Best 5 star hotels in Trujillo Alto, PR (2022)

5 star hotels in Trujillo Alto, PR

1. Ciqala Luxury Home Suites (4-star hotel)

About this hotel

This modern apartment hotel is 2 km from the Museum of Art of Puerto Rico, and 6 km from the 16th-century Castillo San Felipe del Morro.Polished suites and 1- and 2-bedroom apartments feature living rooms, kitchens and whirlpool tubs. All come with flat-screen TVs, DVD players and Wi-Fi access. Upgraded apartments offer extra space and additional bathrooms.Complimentary amenities include cooked-to-order breakfast, as well as tapas, cocktails and a beach shuttle. A rooftop area features a pool, a hot tub and a bar.

Things You Need to Know

  • 15 min walk to the Puerto Rico Museum of Contemporary Art
  • Some guests disliked the TVs and others complained about the air conditioning
  • Some guests complained about the showers
  • Guests praised the restaurant
  • Guests mentioned hot tubs 15 times
  • Guests liked the terrace
  • Guests praised the breakfast

Feedback From Real Customers

Lakisha Clermont

Although my stay was decent, I definitely wouldn’t call this place a “luxury” We stayed in a suite for 2 nights, which had 3 rooms One of the rooms had a bed that made noise any time you moved on it

The bathrooms are also completely false advertisement, they look nothing like the pictures The shower didn’t work properly, it would leak water from the sprinkler even when you only turned the water on However, I did enjoy the breakfast service they do, as well as the supply of drinks, though you do have to pay for them Ciqala did provide me a good experience while staying here, however, this place is not a luxury You’re only paying the high price because of the fact that this place is near the airport

Beauty on Location Studio

The pictures they use to advertise this place are not real, there is absolutely nothing luxurious about these “suites” the pool is the size of a hot tub and in the middle of the restaurant where everyone can see you, the hallways stink, our suite was in level 6 right under the kitchen and we were not able to sleep, it’s sooo noisy all night long, there were nails coming out of the dining chairs, so, so dangerous Some of the front desk staff spends the day smoking right outside by the main entrance I could go on and on, we were so disappointed and would not recommend it at all

Shannon Bonner

20 stars at best This place is overpriced and rated

I purchased for $200/night on Hotwire, when my flight was cancelled and needed to purchase an additional night in Puerto Rico I stayed at La Concha for five “planned” nights The description is deceiving it is NOT in walking distance to the beach I walked for 40 minutes to get to the beach, because CIQALA is in a “sketchy” residential area, and I did not feel comfortable walking alone or at night alone I had to take an uber for everything, food, entertainment, a leisure walk and run I started running, but too many lose dogs and cats in the neighborhood The people at the front desk was nice, and many people visited the Eter bar and lounge on the rooftop I fell asleep around 11p, and was awakened to the fire alarms going off in the building When I got to the lobby floor to check the status of the fire I was told, that’s what happens when people smoke I tried to get cancel and get another room, but was told I would not be able to cancel The location is not for people looking to vacation, only if you are stuck in PR an extra night The room was spacious, but old and cheap looking The hallway wreaked of bleach as if a huge amount had to be used to cover something up, not for normal cleaning purposes I didn’t want to sit on anything or lie in the bed I slept atop of my suitcase and slept with the lights on The place just didn’t feel safe or clean I fell misled by HOTWIRE, as I have gotten some great last minute hotels with them Not this time STAY AWAY from this place, unless you are on a serious budget It was rated 4 starsa serious joke 2 stars at best I level up from motel status

2. Verdanza Hotel (3-star hotel)

About this hotel

A 5-minute walk from the beach, this casual hotel is 6 km from the Luis A. Ferré Performing Arts Center and 11 km from Old San Juan.Relaxed rooms feature free Wi-Fi, flat-screen TVs, minifridges and coffeemakers. Some rooms have direct access to the pool, while others include private balconies offering ocean or city views. Upgraded rooms add separate sitting/dining areas.There’s a tapas bar, and a lobby bar offering light fare. Other amenities consist of a fitness center, and an outdoor pool with a hot tub and a splash area. Dogs are provided with beds, bowls, toys and welcome treats (surcharge), and have access to an off-leash dog park.

Things You Need to Know

  • 5 min drive to Pine Grove Surfing Beach
  • Some guests complained about the outdated, unclean rooms and the furniture
  • Some guests complained about the unclean bathrooms and the showers
  • Guests praised the restaurant
  • Guests mentioned beaches 76 times
  • Guests liked the views
  • The fitness center has elliptical machines

Feedback From Real Customers

J Walker

The hotel is conveniently one block away from the beach Our room look like it needed some repairs we had a balcony The hotel itself is beautiful, I’m going to tell you the truth the bathroom was very small

However overall the hotel is really nice the rooms are okay nothing special about the rooms Also we had very hot water so I don’t know why the reviews said that people didn’t have hot water our water was very hot Great place for families they have a Jacuzzi and a nice size pool down the block is every restaurant you can think of so if you are on a budget you could go to Burger King, Church’s Chicken, Taco Bell, Pizza Hut a bodega everything was literally one block away right before you hit the beach

Gincarlos Andrade

My stay at this hotel was okay at best To start, the location is excellent you’re one block from the beach Cafe downstairs has excellent coffee and is the reason I give this hotel a 4 star

My first day I went downstairs to check the pool out I asked around for towels and nobody knew where they were located, that was a disappointment I never used the pool because of that Bathroom seat is old and moves when sitting on it Other than that I would return to find it another opportunity

Jessica Reichner

Staff was super helpful After losing power for almost a day at our air bnb we came here It was an added expense we did not anticipate but only had one night to go

Kids enjoyed the pool, although I do feel they need more lighting out there Laundry facility was super clean Great use for families like me who did not want to go home with a bunch of dirty clothes Change machine acted up, but the guy came out quickly to fix the issue Parking fee was a decent price especially for PR I thought it would be at least $30 a day, to my surprise it was only 1115! Rooms were nice, not 5 star but the beds were decent and the blanket on them was super soft! AC worked very well Bathrooms could use some updating as the bathtub faucet was coming out of the wall Overall for the buck this was a decent hotel if you are not looking to spend an arm and a leg Would stay again if needed

3. Máre St. Clair Hotel (3-star hotel)

About this hotel

Set along the sandy Isla Verde Beach, this understated hotel is 7 km from art exhibitions at the Museo de Arte de Puerto Rico and 9 km from Piñones State Forest.Featuring balconies or terraces, the unfussy studios and casual 1- to 3-bedroom apartments offer free Wi-Fi, flat-screen TVs and kitchens. Some have separate living areas.Parking is complimentary. Dining options consist of a restaurant, a hip cafe, a bar and a pool bar. Other amenities include an outdoor pool, a gym and a game room, plus a minimalist lobby lounge and direct beach access. Breakfast is available.

Things You Need to Know

  • Walking distance to Isla Verde Beach and Pine Grove Surfing Beach
  • Guests mentioned “an ocean” 22 times
  • Some guests disliked the air conditioning
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests liked the views
  • Guests liked the nightlife
  • Guests liked the beach

Feedback From Real Customers

Patrick Sheehan

This is a nice hotel with access right out to the beach It is located near a bunch of shops and good local restaurants It is in need of some room refreshing

Due to rusted parts the back door was kept closed by an aftermarket locking mechanism which didn’t completely seal the door shut However, this hotel was a good value considering it’s location right up to the beach They were also actively remodeling some rooms on a different floor while we were there so hopefully things will be in better shape soon The main lobby area was nice and the on premise bar served really good drinks Overall, this was a really nice stay

Anthony Orpen

Remember to use ʜᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking your stay This web site will compare thousands of booking websites and usually will have rates a lot cheaper than others! Thank me later on! This resort is one of the best in this area

I have been staying here for a very long time If you choose this place you definitely won’t regret itIt was great, I arrived early so we were able to get an early check in as soon as a room became available Loved it, home away from home Casino was next door, airport 10 minutes away Perfect

L S

Was charged twice for my stay Both charges were under different names but for the same price Hotel never answers phones and when they do they use the excuse of “we charge when you get there but cancel that one and only charge at the end so it will show up twice”

No I had three total charges and the first one disappeared The two were still charged and because they are under different names but same location the bank can not dispute 0/10

4. The Wave Hotel (3-star hotel)

  • Address: 76 Condado Ave, San Juan, 00907, Puerto Rico
  • Phone: +1 787-721-9010
  • Ratings: 4.0 (514 reviews) Very good
  • Website : The Wave Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Airy rooms in a laid-back lodging offering free breakfast, plus a rooftop terrace with hot tubs.

About this hotel

Set in a polished building on a leafy street, this modern hotel is 7 km from the 16th-century Castillo San Felipe del Morro waterfront citadel, and 6 km from the Cathedral of San Juan Bautista.Airy rooms with colorful accents feature free Wi-Fi, flat-screen TVs and views of the city, as well as minifridges and safes.Complimentary continental breakfast is provided. Additional amenities include a rooftop terrace with hot tubs and city views, along with bike rentals.

Things You Need to Know

  • Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
  • 15 min drive to Luis Muñoz Marín International Airport
  • Some guests complained about the unclean rooms and the beds
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly service
  • Guests mentioned beaches 34 times
  • Guests praised the hot tub
  • Guests liked the bar

Feedback From Real Customers

Pedro Gelabert

The Wave Hotel has a lot of potential We enjoyed our stay The rooms were clean and comfy

The staff is very accommodating and friendly The jacuzzi was quite soiled and we didn’t want to go back in it Maybe we’ll try it again before we leave The continental breakfast offered is sufficient and varied The rooftop ambiance is very cozy and has amazing views

Rusul Ka

I booked with the ivy hotel originally then when I arrived they told me they don’t have a room for me and that I can go to the wave hotel and they will have one for sure I did that and I stayed at the wave hotel for 4 nights the room I originally booked with the ivy hotel was for 2 queen beds, and the one they gave me at the wave hotel was 2 single! Yes single beds I didn’t want to make a big deal about it and I took it anyways my mother and sister had to book another room because we wouldn’t all fit in one room So everything was fine we settled in and it was nice while we were there

They took a $100 deposit and said it will be back in my bank account the day I check out and I was fine with that I checked out and I haven’t received my deposit until this day now this been 23 days ever since I checked out I had called them almost everyday nobody ever answers, I emailed them too again no answer, and I don’t know what to do at this point I’m very upset never going there again!

Tianna Homer

The only good thing about this hotel is its location – it’s close to the Condado beach, restaurants, shopping etc I was definitely catfished by the photos I saw online The rooms were not clean, floors were sticky, the toilet and shower were barely functional, the water was out for like two days, and the air vent was super dusty

I stayed at this hotel for 3 days, and there was no house-keeping Considering the price I paid for a 3-night stay, it was not worth it at all

5. Holiday Inn Express San Juan Condado (3-star hotel)

About this hotel

A 3-minute walk from Condado Beach, this unpretentious hotel is also 4 km from Old San Juan and 9 km from Luis Muñoz Marín International Airport.Relaxed rooms and suites include free Wi-Fi, flat-screen TVs, and tea and coffeemakers. Some add minifridges, while suites feature microwaves, and living rooms with pull-out sofas.A free continental breakfast buffet is served in a casual dining room. There’s also an outdoor pool, a hot tub and a 24-hour fitness room. Parking is available for an extra charge.

Things You Need to Know

  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • Some guests disliked the kitchenettes and others complained about the air conditioning
  • Guests mentioned the rooms are small
  • Guests mentioned the service is professional
  • Guests mentioned beaches 76 times
  • Some guests disliked the lobby
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Diana McDaris

I stayed 6 days and the staff was great and very helpful Breakfast was plentiful and the servers were very health conscience

they wore mask and gloves My room was large and the maid did a great job My bathroom was small The bathrooms in the lobby were very clean and were cleaned very hour! Overall I enjoyed my stay and will go back again!

kasumiurapril

The shower head and pressure are so bad and literally have no space to hang towels Toilet is low and wide The sink is tiny

However, all the staff (front desk, breakfast attendants and housekeepers) are so nice which made us a wonderful stay! If they can improve the bathroom facilities,it would be worthy for a 5 star review Beach service is also great but you have to be there before 4pm

Pamela Jackman (PJ)

We enjoyed our stay We were greeted by Nick who was so thoughtful and welcoming! It was our first time in San Juan and the first stop after our flight We were checked in quickly

Our room was small but cozyThere was a slight smell but it did not deter our stay Water leaks from shower door but adjusting the shower head helped somewhatThe complimentary breakfast was delicious, especially the avena (oatmeal) The breakfast staff were so helpful and friendly!A short walk to the beach with nearby stores and restaurantsGreat location

6. Comfort Inn (2-star hotel)

  • Address: 6 Cll Clemenceau, San Juan, 00907, Puerto Rico
  • Phone: (480) 676-5170
  • Ratings: 3.8 (484 reviews) Good
  • Website : Comfort Inn
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed rooms & suites in an informal hotel offering complimentary breakfast & an outdoor pool.

About this hotel

A 5-minute walk from Atlantic Beach, this casual hotel next to the Condado Lagoon is 5 km from the San Cristóbal Castle. Fernando Luis Ribas Dominicci Airport is 3 km away.Informal rooms feature free Wi-Fi and flat-screen TVs. The 1- and 2-bedroom suites add microwaves, minifridges, separate living rooms and water views. Kids age 12 and under stay at no charge when sharing with parents.Continental breakfast is complimentary. There’s an outdoor pool, and parking is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • One of the few hotels in the area with a 24-hr front desk
  • One of the few hotels in the area with a restaurant
  • Guests mentioned beaches 26 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Matt G

We got the penthouse sweet on the top floor Definitely a Miami Vice theme! Breakfast was really good for a free breakfast & they supply beach chairs, towels, & umbrellas through their beach clubThe only major issue I have with this hotel is I was looking forward to the hot tub

Unfortunately, it was more like a tepid warm tub Other than that it was a good time

tamika jackson

So a lot of the reviews were correct, the air quality in this place is not good I live in New Orleans and have experienced buildings with excess moisture due to hurricane damage or climate This seems like that

It also causes it to smell Not saying you should do this, because candles in hotel rooms are a no-no, but I HAD to get a glade candle and a renuzit air freshener for the bathroom to sleep the second night Also had to call maintenance for the a/c which either didn’t work at all or was too cold There also a dehumidifier in the room so with that and the a/c running it’s LOUD!It VERY close to everything without the huge price tag, but I wished I had splurged for better accommodations The staff was super nice Any more than 2 nights I would left early for sure

Rachael Francis

After reading some of the comments it’s not that bad , we didn’t have to ask for towels they brought in plenty , the rooms were damp however that didn’t bother us You do have to pay for parking and I would think the hotel would give a discount The hotel is walking distant to the beach and all kinds of stuff

Our room didn’t smell Pool was nice The staff never communicated with us Breakfast might be a little cold but you have a microwave in your room Over all we loved Puerto Rico !!!

7. Acacia Boutique Hotel (3-star hotel)

About this hotel

A minute’s walk from a beach on the Atlantic Ocean, this laid-back hotel in a restored 1920s villa is 1 km from the Museo de Arte de Puerto Rico and 2 km from dining at bustling La Placita.The relaxed rooms feature tile floors, free Wi-Fi and flat-screens. Upgraded rooms add balconies and/or partial ocean views.Amenities include a casual bar/restaurant and a sundeck, as well as an outdoor hot tub. Pets are welcome by request.

Things You Need to Know

  • Guests liked that this hotel is near shopping
  • Guests mentioned “an ocean” 15 times
  • Some guests disliked the minibars and others complained about the kitchenettes
  • Guests praised the breakfast
  • Guests liked the ocean views
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar
  • Guests praised the balconies

Feedback From Real Customers

Melissa Rivera

At first I was worried because the awful reviews I can say you should give the hotel a chance Come HUMBLE

This is NOT a resort The rooms are comfortable and clean Don’t be stupid either “Ocean view room” yes it is an ocean view room The pictures that are being used are stock photos more than likely from the website forum they used My room had a porch that you can see the ocean directly from The hotel isn’t directly on the beach so of course it would be difficult to accommodate that fully The staff works very hard! I saw them helping others constantly and cleaning I didn’t have a chance to check out the pool but others seemed to enjoy it often You need to ask for towels at the front desk If you’re kind to them they will be kind back I did see a lot of people with attitudes not understanding or reading how the hotel runs and that’s a you problem because they clearly state everything If you pay attention, ask questions and read you do just fine here It’s in a prime location! This is where all the action happens You are 10 steps away from the beach I was sad that their restaurant was closed down but covid has messed with a lot on the island so have patience when visiting and be respectful The parking was difficult but what could you do? I would say parking was easier here than Boston, MA Give them a try come with an open mind and you will do just fine I will be back for sure

Timmy Tim

Overall it was adequate for our vacation experience Cons: I do wish the rooms where a little cleaner and the towels as well Some of the rooms smelled of musty mildew/mold

Parking is non existent I suggest using scooters or Uber Positives: The staff is very welcoming and accommodating The hotel is in a very convenient location Hot tub is awesome along with the roof top terrace Balconies on each room Partial ocean views

Sarina D.

This was the absolute worst hotel experience I have ever had The room was extremely small, everything in the room was moldy, the WiFi did not work, and there were barely any toiletries provided However, the best part had to be when the electricity was out for two days

I had to take a shower in the dark Do yourself a favor and stay somewhere else

8. The Ivy Hotel at Condado (3-star hotel)

About this hotel

A 6-minute walk from Condado Beach, this straightforward hotel is 3.8 km from Isla Grande Airport and 6 km from the 16th-century Castillo San Felipe del Morro in Old San Juan.The informal rooms offer flat-screen TVs, free Wi-Fi and coffeemakers. Upgraded rooms add balconies, desks and/or pull-out sofas.A walled-in patio features an outdoor pool flanked by a hot tub and sunloungers.

Things You Need to Know

  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • 17 min drive to Luis Muñoz Marín International Airport
  • Guests mentioned beaches 25 times

Feedback From Real Customers

Sara Chin

The rooms were beautiful It was very clean The people working were so kind and helpful

I called before and they really worked with me The pool was nice The roof had a nice view It was missing a few things (such as a phone in the room), but it’s a boutique hotel It was a very wonderful stay It was also the perfect location to the beach, restaurants and bars

Brandon Cummings

Great staff they took care of us from start to finish Kept my rates the same when I wanted to add a day Went above and beyond to provide a clean room throughout the stay

Had beach towels and chairs for us to take out for the day Suggested great food and bar locations even had a printout of best coffee and food restuarants nearby Attended to any need on time and with a smile Even let us use beach chairs after check out until we left to catch flight home We will only use this hotel when staying in San Juan Thank you!

Aniya Jones

Bait and switch!!!Don’t bother! I booked the hotel because they said they had a hot tub and breakfast which is not true they do not have a heater for the hot tub so the pool is always cold and they do not have continental breakfast at the property in order to use the hot tub and get breakfast you have to walk 5 minutes to another hotel and have to have a reservation for the hot tub! Don’t waste your money!!!

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