hotel for couple

18 Best 5 star hotels in Sugar Land, TX (2022)

5 star hotels in Sugar Land, TX

1. Residence Inn by Marriott Houston Sugar Land/Stafford (3-star hotel)

About this hotel

A mile from I-69, this unpretentious, all-suite extended-stay hotel is 4 miles from Eldridge Park and 5 miles from a hiking trail in Oyster Creek Park.Laid-back suites offer free Wi-Fi, flat-screen TVs and kitchens, as well as coffeemakers, dining tables, and sitting areas with pull-out sofas.Complimentary perks include hot breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of an exercise room, an outdoor pool and a convenience store, plus a basketball court and a furnished patio.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the BAPS Shri Swaminarayan Mandir Houston
  • Guests liked the service
  • Guests mentioned “suites” 10 times
  • The fitness center has weight machines

Feedback From Real Customers

Elena Olmos

I stayed here this past weekend and I have to say everything was just lovely I was staying with my daughter, her husband and baby so we reserved a 2 room suite, the hotel offered to let us use a pack and play free of charge while there so that my grandson could sleep The pack and play was new, like it had never been used which was wonderful

The staff was so welcoming and nice, the breakfast was delicious! I really enjoyed the quiches for breakfast! First time staying at a Residence Inn but it will not be my last! Thank you for a pleasurable stay!

Michelle Solomon

Residence Inn have not changed one bit from the early 2000’s when I was traveling for work It’s 2022 a lot needs to changeHere is my list of concerns

1 The first room couch bed was broken and the room smelled like mildew, we requested a different room2 The second room smelled the same as the first one, so that tells me they don’t service each ac unit regularly and with covid still prevalent, it needs maintenanced at least every other week3 The rooms are outdated even though they added stainless steel appliances to have it appear updated4 The Marriott name when it comes to Residence Inn is being tarnished all because it appears that upper management doesn’t care about making sure the customers keep coming back to The Residence Inn5 The only reason I even stayed here is due to someone else paying for it The last time I stayed, my team had to be moved to another hotel6 I have a proposal for Marriott/Residence Innif you need assistance with rebranding I am more than willing to assistfor a fee7 Today, you need to be brought up to standards so you can stay in competition with the likes of Hilton and their brand

Matha Goram

The small team of dedicated and hardworking staff can only do so much when their hands are tiedThe age of the place can be deduced by the soiled carpets, chipped furniture and non-existent pest control servicesThe breakfast was a joke compounded by the failure to label the ingredients of the prepared food to assist those with allergy or dietary concerns

Wins the race for the worst Residence Inn experience in 35 years!

2. Best Western Sugarland Inn (3-star hotel)

About this hotel

This budget chain hotel is a minute’s drive from Highway 59 and a 12-minute drive from the pro baseball stadium Constellation Field.Basic rooms feature 39-inch flat-screen TVs with satellite channels, tea and coffeemakers, microwaves, minifridges, plus stoves and ovens; some units also have kitchenettes. Free WiFi is available in all rooms. There’s an outdoor pool and an exercise room. Freebies include hot breakfast, weekday happy hours, and on-site parking. A business center, as well as meeting and conference facilities, are also available.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Sugar Land Memorial Park
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Peace P.

Actually I’m not done, the Expedia account is under MY name She is listed under me and I booked the whole thing for her! And I’m sure there is recording of ME personally assisting with her checkin! My ID etc That’s the only reason I referenced “we”

She told me that night she was not comfortable with her stay so I told her to inquire about a early checkout and the refund process Hence the 6am inquiring Your staff said to contact our 3rd party so we did! At the end of the day Expedia wanted to issue me my refund but you all refused so don’t tell me to take it up with them?! 8+ years and I have never had this problem with them! They handle things accordingly and with professionalism unlike you all

Do Brasil

Again, I really can’t explain why I booked 3 nights, but the system booked for 4, as I mentioned Even if it was an honest mistake by not seeing the error done by the system, until later on

if that did not impede you from booking to someone else, I don’t understand why you took advantage of that I have stayed at your hotel many times, but won’t stay anymore From your response, it seems like you don’t care about losing my business

Jewell Booth

Good value for the price It is well decorated, offers the hot breakfast that most places no longer serve, and is in walking distance to a few restaurants and a supermarket I wasn’t impressed with the overall cleanliness

My first room did not have heat And one of the beds in my second room had a huge dip in the mattress All of the staff were very nice

3. Drury Inn & Suites Houston Sugar Land (3-star hotel)

About this hotel

This down-to-earth hotel is 2.5 miles from Sugar Land Town Square, 19 miles from Downtown Houston and 21 miles from the Orange Show Center for Visionary Art.The relaxed rooms, some with exposed brick walls, come with complimentary Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites feature separate living rooms and sofabeds. Kids age 18 and under stay for no extra charge with a paying adult.Freebies include breakfast and parking, as well as evening drinks and snacks. Other amenities include an indoor/outdoor pool, a hot tub, an exercise room and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 5 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service
  • Guests mentioned hot tubs 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Alice Larry

Great Hotel! The staff (Eugenia especially) is AWESOME!! My husband and I came in from out of town on April 29, 22 for our niece wedding We called the hotel and asked for early check in, they were short on housekeepers, but was able to grant our request Eugenia at the front desk is Amazing! She is professional, caring, understanding, patient, kind, and she remembers your name

She make the guess feels at home We enjoyed our stay and yes, we will be back!

Rosemary Gonzalez

We stayed here for 2 nights this month for my bday getaway and had no complaints The front desk staff was very helpful and sweet Breakfast was provided and was good for a more simple menu

Our room had a king bed and was clean when we arrived I just wish I knew where they purchase the pillows from because they are so comfy 2nd time we stayed at a Drury Hotel and would recommend to anyone

john matthews

This hotel was amazing The breakfast was good every morning, the lunch/dinner was always on point, and they gave you free drinks to go along with it The manager was super friendly, all the employees that we ran into during our stay where also very friendly, the facilities were in great shape, really no negatives to review about on our trip

They are also super close to a gas station and pappasito’s restaurant if you need to get out and get something you can walk to them

4. Hilton Houston Post Oak by the Galleria (4-star hotel)

About this hotel

Designed by I.M. Pei, this upscale hotel with a striking glass chandelier is 1.2 miles from the Galleria mall and 6 miles from The Museum of Fine Arts, Houston.The posh rooms and suites have Wi-Fi (fee), flat-screen TVs, balconies and 24-hour room service. Upgraded quarters add wet bars, minifridges and microwaves. Some offer sitting areas, as well as private lounge access with free breakfast, drinks and appetizers.The hotel has a British-style bar/restaurant, a rooftop outdoor pool, a pool bar and a 24-hour fitness room. Other amenities include meeting space, a ballroom and a coffee shop. Parking and breakfast are extra.

Things You Need to Know

  • 10 min walk to The Galleria
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms and others complained about the showers
  • Guests mentioned the service is friendly
  • Guests liked the restaurant
  • Guests mentioned “Ballroom” 26 times
  • Guests praised the views

Feedback From Real Customers

Brittany Leal

I wanted to share my experience working with two phenomenal individuals two weeks agoI had the pleasure of coordinating an event that was hosted by the dream team at Hilton Post Oak I wanted to give a huge “THANK YOU”, and show my appreciation to Chris, and Jaime as well with his wonderful staff as well

The event was done flawlessly! It was one of the best events I’ve ever worked being in the industry Chris communication and guidance was the perfect touch! I appreciate all the hard workI look forward to working with them both again in the future!!Thank you,MP

Jessica Moore

I stayed at this hotel for Miss Texas USA 2022 weekend! The staff is very friendly and welcoming! My room was clean when I arrived Using a digital key is so nice because I didn’t have to keep up with an actual room key It was all done from my phone! The buffet breakfast in the mornings was well worth the money

I felt safe staying here with my daughter Can’t wait to stay again!

Nicole

This hotel was okay The lobby ambiance was beautiful The bar and restaurant had excellent service along with great food and drinks

However, the rooms are very small and outdated The balcony is horrible, but the view was great The rooms are too small for the money spent We also had an issue with being overcharged for our room, but they fixed the problem once notified This would not be my go-to place to stay again if I were to visit Houston again Great location near the mall and delicious restaurants

5. Houston Marriott Sugar Land (3-star hotel)

About this hotel

Overlooking the Sugar Land Town Square shopping center, this upscale hotel off I-69 is 3 miles from the Houston Museum of Natural Science at Sugar Land.Modern rooms come with flat-screen TVs, Wi-Fi (fee), coffeemakers and minifridges, as well as floor-to-ceiling windows and marble bathrooms. Suites add separate living areas. Some quarters have access to a club lounge with free continental breakfast and evening appetizers.Parking is complimentary. There’s a regional restaurant, plus a sleek bar/lounge, a Starbucks coffee shop, and a tree-shaded patio with a fire pit. Other amenities include an outdoor pool, a hot tub and an exercise room.

Things You Need to Know

  • 6 min drive to Fort Bend Children’s Discovery Center
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 44 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Donna Broussard

I enjoyed my stay The room was comfortable enough and the bed was really nice The staff was incredible

The area was very user friendly and I loved that I never had to get in my car for anything except work My only complaint is the elevator situation There was only one working elevator and I got stuck inside for a short time The staff responded promptly but I think the elevator acted up several times while I was there Otherwise, the staff was extremely friendly and helpful I will stay here again on a lower floor

Elizabeth Wise

This hotel is nice, newer, and clean That is the best I can say about this hotel We stayed here several nights on a couple of occasions

They have a shuttle sitting outside, but it has not run once since we have been here We asked about the ability to get a ride and each time we were told it is not running today, so if that is a selling point I would recommend staying somewhere elseThe staff is nearly nonexistent most of the time when I go down to the lobby Normally the front desk staff is in the back or somewhere elseIf you have status with Marriott do not expect them to offer you any benefits or upgrades They would not Honor the guaranteed late checkout for Tutanium members, and we did not receive our breakfast vouchers this time and had someone argue with me last time I asked I did not bother with breakfast this morning It was not worth itOverall would not recommend this hotel It is nice and quiet with comfortable rooms as well as a workout room and indoor pool If that is all you are looking for this place may not be too bad for you

Lisa Hetrick

The people, the location, the food, all wonderful This hotel was recommended, I’m doing the same! So many delicious restaurants within walking distance; shopping tooBut what will bring me back to this place is the customer service

From the first chat online to the final wave goodbye, my family and I felt truly welcomed here Thank you for a lovely stay, hope to be back again soon!

6. Home2 Suites by Hilton Rosenberg Sugar Land Area (3-star hotel)

About this hotel

Just off Interstate 69/Highway 59, this relaxed hotel is a mile from Riverpark Shopping Center and 2 miles from Brazos River Park, with walking trails and BBQ facilities. It’s 25 miles from the Houston Zoo.Unfussy studios and suites feature desks, and sitting areas with pull-out sofas, as well as Wi-Fi and flat-screen TVs. All provide kitchenettes with fridges, microwaves and dishwashers, plus tea and coffeemakers.Amenities include a gym, and an outdoor pool with a sundeck and a shaded terrace. There’s also a bright lounge with a dining area and work spaces. Parking, breakfast and guest laundry facilities are available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 4 min drive to Sugar Land Memorial Park
  • Guests praised the service
  • Guests liked the breakfast

Feedback From Real Customers

Marianne Perry

Due to a miscommunication, a hearing accessible room was booked instead of an ADA room which was needed Reeta was kind and understanding as she worked to find us an appropriate room She managed to fix everything so our room and stay was perfect

The ADA room we got was very large and very comfortable The roll in shower was wonderful Hotel is very clean and whenever we asked for anything, we got it right away The location is great as it is very near to the relatives we were visiting Staff was friendly and courteous Definitely would stay here again

Ty Mitchell

Our stays at this hotel have been great and very accommodating! Rooms always clean to our expectations and the housekeeping staff has always been kind and very accommodating to every single request! Rohit ( the hotel clerk at the front desk) is wonderful! He was accommodating to every single need my family and I had and his customer service skills are beyond exceptional! He remembers my family by name whenever we see him, his conversations and suggestions have been so helpful and sincere, and he always has a welcoming and compassionate personality that lights up a room! It’s the staff that makes a hotel good and he does an absolutely great job!

DandV Greggs

Roach in our room Bathroom door latch was broken & wouldn’t stay closed Requested new room but was told none were available and maybe maintenance could come in the morning

I was fine with that However, went back to the room to find a cockroach crawling around Absolutely unacceptable Checked out within an hour of being there Horrible experience

7. Houston Marriott Westchase (3-star hotel)

About this hotel

A 4.8 mile-drive from Terry Hershey Park, this modern property is also 5.4 miles from shopping at The Galleria.Flat-screen TVs with premium channels, free WiFi, desks and coffeemakers are offered in all of the upscale rooms. Some rooms have access to a lounge with complimentary continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas and city views.Amenities include a Starbucks, a grill offering southwestern-style cuisine, and a bar, plus indoor and outdoor pools, a hot tub and a fitness room. There are 21 meeting rooms as well as a laundry (fee) and complimentary parking.

Things You Need to Know

  • 15 min drive to Waterwall
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Chris Partridge

Very nice property, well maintained, clean The staff member during late night check in was very nice and professional as were all staff that we had interactions with The only downside was the M Lounge not having any hours from noon Friday until Monday Morning

No need for breakfast those days, but it is a nice place to get away from your room, grab a good coffee and relax For that I would say 4 Star rating…but because we were upgraded in our room, 5 Star

Sunny E

Spending time here was good The parking was fine, plenty of space and they have a security detail driving through the lot periodically, surveying activity The lobby is an open design, containing a restaurant, Starbucks and sit down area

Several elevators ensure that you won’t be waiting too long Access to a pool and indoor facility I like the proximity of the hotel to the highway and toll road

Elizabeth Wise

My husband and I have stayed at this hotel several times While it is a beautiful, well maintained property with a great pool it is the amazing, accommodating staff that has us returning to this propertyAt check in James was professional, and kind to us as well as our service animal

He made sure that our stay was comfortable Mo and Marcela were always there to greet us as we left and returned They both took care of us and remembered us when we returned Leticia at the restaurant was also very accommodating and sweet when we asked to be seated outside of the restaurantI wish I could name everyone here as they have a wonderful, friendly staff that truly made our stay memorableOther than that, we loved our room It was nice and cool even with the Texas heat The pool is amazing It is large, both indoor and outdoor, has a kiddy pool outside and a hot tub inside There are plenty of umbrellas and tables to escape the blazing sun

8. Holiday Inn Express & Suites Stafford NW – Sugar Land, an IHG Hotel (3-star hotel)

About this hotel

Set among shops and fast-food eateries off Interstate 69, this laid-back hotel is 2 miles from Stafford Centre Performing Arts Theatre, 4 miles from Fort Bend Children’s Discovery Center and 5 miles from Constellation Field baseball stadium.Unfussy rooms with colorful accent walls provide Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers. Suites add sofabeds.Amenities include an indoor pool, a gym and guest laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the unfussy rooms
  • 9 min drive to the BAPS Shri Swaminarayan Mandir Houston
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Kristy Moran

Great Customer Service by Justin at the front desk Thanks to him, I had a great stay More people like Justin should be working at this Hotel

I will definitely come back if he’s working Justin should be training other workers He deserves a raise Thank you Justin for the great hospitality and great service you provided my family I appreciate you

Jason Orr

Quiet, Clean, and Comfortable Everything you need on an out of town stop over or convenient stay near an appointment or venue One block off the main highway and tucked behind other businesses making it the perfect place to shelter for the night

Courteous staff and a continental breakfast make for a leisurely morning meal to get your day started right Highly Recommend!

9. Sheraton Suites Houston Near The Galleria (3-star hotel)

About this hotel

A 0.8-mile drive to The Galleria, this contemporary all-suite hotel is 7.3 miles from the Houston Zoo.WiFi (fee), flat-screen TVs and desks are offered in all of the modern suites, as well as pillow-top mattresses, minifridges and coffeemakers. Some add minibars and sitting areas or pull-out sofas. Club rooms provide access to a lounge with complimentary continental breakfast and evening appetizers.Amenities include a lounge and a fine-dining restaurant for modern American cuisine, plus an outdoor pool, a hot tub and a 24/7 fitness center. There’s also a free local area shuttle, a business center and 9 meeting rooms.

Things You Need to Know

  • Guests liked the large rooms
  • Walking distance to The Galleria and Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 14 times
  • Guests praised the nightlife
  • Guests praised the outdoor pool

Feedback From Real Customers

A V

Stayed in the executive floor with the newly remodeled suite I believe our work group was first to stay in this floor after remodeling The suite was spacious and very well designed

They had not opened the lounge yet The staff was very friendly and they did have a bar downstairs as well Our package included breakfast which had a very good spread of eggs and breakfast meats that changed every day in addition to bread, cereals, etcReducing 1 star because the TV did not work and construction was happening during the day But overall great experience and would stay there again

Luis Pena

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your resort This website will compare countless booking websites and usually will have rooms a lot cheaper than others! Thank me later! This hotel is one of my favorites in this area

I have been staying here for a long time If you stay for a few days you won’t be let downHands down the best hotel I stayed at during my vacation the entire front office crew are rockstars each person I dealt with was kind, helpful and accommodating The night manager even followed up on a request I had submitted that he thought had gone unanswered The housekeeping crew was nice as well I will be back next month renovations are currently going on not a deal breaker also the renovated rooms are pretty sleek I didn’t try out the breakfast or bar this trip maybe next time

San Antonio Realtor Maria T Ferreira EXP Realty LLC

The hotel rooms are clean and very spacious Front desk checked me in and out fairly quickly Having a suite room is a big plus for me

It’s close proximity to the major highways and the Galleria was a definite winner The only thing I didn’t like about it is their toilet easily get clogged so we had to call for a service crew to get it done They were very prompt and took care of the issue quickly so that was really great I’m not a fan of “climate controlled” Ac coz I love it super cold when I’m in bed I would have given it a 5 star if it weren’t for the the toilet issue and the climate controlled ac

10. Aloft Houston by the Galleria (3-star hotel)

About this hotel

In the trendy Uptown District, this hip hotel is a 10-minute walk from upscale shops at The Galleria and 7 miles from the Museum of Fine Arts.Bright and streamlined rooms with a contemporary vibe have free Wi-Fi, flat-screen TVs with plug-and-play hubs, as well as desks with ergonomic chairs. They also include coffeemakers and minifridges.An airy, living-room style lobby has check-in kiosks, a 24/7 pantry, and a double-sided fireplace connecting to a chic terrace, along with a cool cocktail bar serving snacks. There’s an indoor pool and a 24-hour a gym. There’s also a coin-operated laundry. Parking and breakfast are offered for a fee.

Things You Need to Know

  • Walking distance to The Galleria and Waterwall
  • Guests mentioned the rooms are small and unclean
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “shopping malls” 19 times
  • Guests praised the fitness center
  • The hotel has a nightclub

Feedback From Real Customers

Luis Pena

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any hotel They compare hundreds of booking websites and usually will have rates a lot cheaper than others! Thank me later on! This resort is the best rated in this area

I’ve been staying here for a very long time If you decide to stay here you for sure won’t be disappointedMagnificent experience, great location, delectable steak at the restaurant next door, great bar in the lobby, impressive customer service, pool and pool table, and even an exercise facility in an excellent modern fun vibe! Definitely worth the stay! Not to mention walking distance from the mall!

Ray Reaves

Hotel was great clean, nice, and comfortable The staff was pleasant and friendly But the phone in our room didn’t work we had to keep calling them to get fresh towels and to empty the trash

I know it still COVID-19 and they have protocols for not cleaning the room until the 3rd day of your stay but they should aleast provide fresh towels and empty the trash daily I had to ask them to do that 2 times during my stay Besides that the hotel was nice I will stay there again in the future

Brandi Horton

Loved the male bartender bc of service and personalityThe hotel and parking were very convenient to everywhere Smelled amazing in thereThe phone in room did not work to reach anyone at the front desk

It just rang and rang and rang when I called from my personal phone, no answerAsked for an iron and ironing board bc it was not in room at check in Never received itThe road noise and rooms next to me were so loud it was obnoxious from Westheimer and whoever was in the room next to meUse to love this hotel but it’s quality has gone down on this stay

11. The Westin Galleria Houston (4-star hotel)

About this hotel

This contemporary hotel is a 2-minute walk from the Galleria shopping center and 5 miles from the Museum of Fine Arts.Contemporary rooms feature free Wi-Fi, flat-screen TVs and coffeemakers, as well as rainfall showers and pillow-top mattresses. Dogs receive beds, treats, and toys (fee). Suites add living areas and wet bars; some have stereos, fitness equipment and sectional sofas.There are 3 restaurants and bars offering American cuisine, light bites and a grill menu. There’s also a 24/7 fitness center and a rooftop pool, plus athletic apparel rentals, and over 70,000 sq. ft. of meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Walking distance to The Galleria and Waterwall
  • Guests mentioned the service is professional
  • Guests mentioned “Ballroom” 13 times
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Jared Stump

This was my first time (August 2021) staying at a Westin property and it did not disappoint Everything was top-notch and I LOVED the oversized sofa in the room Staff were extremely professional and friendly

Loved all the little touches everywhere, but what really sold me was the direct connection to the Galleria without going outside, exercise room on a high floor overlooking the city, and free parking I cannot say enough good things about this hotel!

Beau Windham

Booked an executive suite here for Mother’s Day last weekend to take my wife on a shopping spree We showed up 30 minutes early to check in knowing the room might not be ready but to store our bags and hit the mall We came back an hour after our arranged check in time (about 1

5 total hours later) with our 8 month old confident that the room would be ready as we were assured it would be It was not Our son was ready to eat and go down for a nap For a four star hotel I was surprised to find the staff could do nothing to accommodate us, my wife ended up nursing our child at the daily grill where that staff claimed they were unable to sit us in the back so my wife could nurse in private We ended up getting sat right by the kitchen I’ve had better quality customer service at 2 and 3 star budget hotels The inability to problem solve was a shocker Total Incompetence On top of that there was no body wash in the shower and the alarm was preset to go off at 4:30 am It is unlikely that we ever return or recommend this hotel to anyone…

Eileen Venn

Staff was so nice! Our rental car got the Catalytic Converter stolen from the parking garage and the security, hotel manager were so accommodating and nice about the situation I would recommend valet parking your car hereAlso, Vilma was one of the nicest ladies I have met, she assisted with breakfast every morning with the most positive attitude

Any employer would be lucky to have her! Thanks for making our stay enjoyable after a rough startPlus walking out from the hotel to the mall is a plus!

12. Best Western Plus Sugar Land Houston (2-star hotel)

About this hotel

In a residential and commercial area off Interstate 69, this informal hotel is 4 miles from First Colony Mall, 5 miles from Smart Financial Centre at Sugar Land performing arts venue, and 21 miles from downtown Houston.Streamlined rooms offer Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add sofabeds and wet bars.Amenities include an outdoor pool and coin-operated laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service

Feedback From Real Customers

Golda Beatson

Worse hotel experience I stayed in March 2022 and was suppose to be 2 day stay It was not peaceful and still in shock 😲

– 1st morning staying there I went downstairs to grab breakfast I decided to eat their breakfast omelet- Unfortunately I saw a dried bug stuck in their omelet buffet tray-Informed their front desk attendant ( I believe her name was Stephanie)- Attendant was rude and informed me it was not her problem since she was not in charge of kitchen- Reluctantly she went with me to grab the kitchen staff She came and took it the tray to the kitchen- Both staff walked back to normal duties and acted like nothing happened?- In disbelief I asked the attendant what just happened and she was rude I asked for a manager to contact me once he gets in Didn’t hear from the manager- Later in AM I talked to manager Erik Corona about the problem Manager was not ready to listen to me?- Manager was upset at me and requested my reservation be canceled and he requested I leave the premises or he will call police on me-I asked: I asked call police for what crime?- I never insulted, raised my voice or anything- In a state of shock within less than 5minutes Erik proceeded to call police on me- I felt so afraid that I had to call 9-1-1 to get Police to escort me to grab my items from my hotel roomRefer to the pictures taken

Elise Ureste

I loved my room The mirror in the restroom is legit It was squeaky clean

Loved that it had a microwave and fridge, which is almost impossible in most hotels/casinos nowadays However, I did find a dead baby roach, which means they spray which is good I guess The elevators are kind of sketch, got scared a few times Ice machine on my floor was broken, so had to go to the 4th floor The breakfast was great, they have a touchless pancake maker! But, overall my stay was great and I loved my room and the cleanliness Would stay here again without a doubt!

Brady Schmidt

I wanna start by saying that I was here on a Senior Trip to Texas It was my girlfriend and I as well as 2 other couples staying in separate rooms Personally our room was fine apart from the blinds that wouldn’t go up or down

One couple on the other hand had to switch their room 3 times The first due to the shower head not functioning And the second because room service refused to sweep up sand off their floor When my friends walked in they were given a whole new room card and did not have any heads-up what-so-ever They had to move all of their stuff from one room to another at 11:30 PM When we got there the man working at the front desk (a young man with dark hair I don’t know his name) never greeted us or asked if we needed help When we told him that we booked a room on the website we could hardly hear what he was saying, he also had AirPods in and I don’t believe he was giving us his full attention We all felt like he was rude Other than that, the stay was fine Just a few small inconveniences here and there I do want to point out that Dale is an exceptional worker! He was very notable to me on this trip because I called him in advance to make sure 18 year olds can book He gave me a call back and said yes, answering my question When my girlfriend and I forgot to leave the “make room up” sign in the room we came back to the hotel and asked him if we could get some more towels He said “certainly” and came back the 4 towels we asked for as well as an extra wash cloth He asked if we needed anything else and we said we are alright and told him thank you Dale is the single reason I raised my review to a 3 star instead of 2 Dale if you ever read this I appreciate all you have done for us 🙂

13. Hilton Houston Westchase (4-star hotel)

  • Address: 9999 Westheimer Rd, Houston, TX 77042
  • Phone: (713) 974-1000
  • Ratings: 4.0 (1748 reviews) Very good Eco-certified
  • Website : Hilton Houston Westchase
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary lodging with a steakhouse & bar, plus an outdoor pool & fitness center.

About this hotel

This contemporary hotel, off the Sam Houston Tollway in Westchase business district, is 5 miles from the Galleria shopping mall.All rooms and suites feature classic decor with floor-to-ceiling windows and custom-designed beds, plus flat-screen TVs and WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers.There’s a steakhouse and lobby bar, as well as amenities including an outdoor pool, fitness center, business center and meeting/function space for up to 900 guests.

Things You Need to Know

  • The rooms have minibars and TVs
  • 15 min drive to Waterwall
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • The hotel has a concierge
  • Guests mentioned “Housekeeping” 26 times
  • Guests mentioned microwaves 29 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Dessy White

Not a perfect hotel but pretty darn nice Staff was great and fast at check in Very easy access to get to our room

Pretty nice view and the room was clean Bed is very comfortable The pillows are very soft but down, I am allergic but they do have other pillows, you just have to askOnly huge downside, which I don’t blame the hotel for, our car was broken into Make sure to take everything out of your car We forgot one bag and of course it happened to have our safe with money and important documents in it The security did find it pretty fast and called right away so we could file a report Because the window was completely busted out they did let us park the car right in front of the lobby so we didn’t have to risk someone trying to do anything else with the car We are just sick over the break in :(The hotel staff has been great, but a pretty horrible experience for sure

KESHA BOWIE

Thanks for your staycation in the city My friends and I come to the city to stay at hotels when we go out This location is perfect

Many places to eat and close to downtown and 610 loop for where our parties were located My friend was hot due to a/c unit issue and they placed her in another room until the next day to make her comfortable The room was nice but I always bring my own cleaning supplies and clean to my liking Other than that, nice and comfortable room

Jake Lee

Your experience here may vary Seems like a good place for business You have two steak places (one is outback) and a subway walking distance away need I say more? My experience included a room phone that had static some guests having a good time and motorcycles/cars racing around a bit on weekend

Honestly I am glad it’s a Hilton You could do so much worse than this hotel I got the room below $110 a night and am quite satisfied For remote work it is adequate with typical Hilton flare My room features a adequate lighting configuration and lounger chair with large windows No microwave in my king room make sure to keep that in mind if you need that And I just found a fridge hidden in the TV stand bummer

14. Staybridge Suites Houston Stafford – Sugar Land, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 69, this relaxed all-suite hotel is 3 miles from the Texas Money Museum and 4 miles from Fort Bend Children’s Discovery Center.Straightforward suites offer free Wi-Fi, flat-screens and kitchens, plus desks and pull-out sofas. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet, a local shuttle and parking are complimentary. Other amenities include an exercise room, an outdoor pool and terrace, as well as a BBQ area, a lobby lounge and a cinema room. There’s also a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

T Kellz

Rooms are large and spacious Having a full sized fridge, dishwasher, and half stove is wonderful Pillows and bed were marvelous

Only two issues: they seemed to have run out of towels on our second day during the stay, and there was a small bug on the counter in our room when we checked in Would have been 5 stars if not for those two issues

Marlena Omotayo

Room smelled like smoke and mildew I told the front desk and asked to be moved to another room, “we don’t have any more rooms Let me go to the room to check it out” he came back down and told me he sprayed the room

(It really didn’t help much) I found mold on the curtain above the a/c The bed headboard had greasy smudges maybe from someone head and hands in multiple places Same thing on the closet doors Mold in the shower I booked for 3 nights and no one came to clean my room Went down to the front desk to ask why, they told me on weekends they don’t clean rooms and if they do you have to ask and it will be a light dusting No one told me this on my first day and even so, that’s terrible service to not clean at least once No one answered the phone when i called to ask for towels I had to pick them up from downstairs and no one apologized I truly wish I would’ve stayed in a different hotel because I felt nasty being there Only thing that gave me relief was the breakfast

15. Royal Sonesta Houston Galleria (4-star hotel)

About this hotel

Off I-610 in Uptown Houston, this sophisticated conference hotel is a 15-minute walk from the shopping at The Galleria and 7 miles from the Museum District.Sleek, contemporary rooms come with complimentary Wi-Fi and flat-screen TVs, plus coffeemakers and minifridges. All suites have living areas, while some add whirlpool tubs and/or Keurig coffeemakers. Club level rooms offer access to a lounge with free weekday breakfast and evening appetizers.Amenities include a chic restaurant with a chef’s table, a cocktail lounge and a coffee bar, plus an outdoor pool, a 24/7 gym, and a free local shuttle. There’s also a business center and 50,000 sq ft of meeting/event space.

Things You Need to Know

  • Guests praised the beds
  • Some guests complained about the showers
  • 10 min walk to The Galleria
  • Guests praised the friendly, professional service
  • Guests mentioned concierges 14 times
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

NRGApua

I came with my 13 y/o daughter and our stay was great The room was clean and so nice The view was amazing

The staff were so sweet Parking is safe The next time I come to Houston I won’t even think twice about staying somewhere different Thank you so much for making our birthday special, it meant everything to us The location is also very convenient to restaurants, Starbucks, and the mall

Gabby Billups

I stayed here for my birthday vacation, and I’m SO glad I did First off, the staff was top tier, especially at breakfast One of the hosts in the restaurant there greeted everyone in their language

The waitresses were so nice at the ARA Breakfast Lounge and everything was so delicious My room was very clean on arrival and had a great view of the skyline Location was perfect for me and my boyfriend Everything was within a 10 minute Uber ride, and it was near the highway so going back to the airport was no trouble, even though that drive was longer I really could go on, but I’ll just say this I will be staying here again and have made it my business to have a yearly trip to H-Town This was my first time in Texas, and they made it a great stay

Lorraine Cunningham

This place was beautiful for holding a conference The food was pretty goodThe amenities were a different story

We paidfor the top corner room with the concierge lounge but guess what? We were there for the weekend but the lounge wasn’t open on the weekend In the room as well as the public bathrooms, the toilet seats were so low to the ground it’s like they were put there for children Watch out for those bathrooms too The far wall in the shower looked like it wasn’t cleaned in months

16. The Westin Oaks Houston at the Galleria (4-star hotel)

About this hotel

Part of The Galleria shopping mall, this updated high-rise hotel is a block from Highway 610, and 2.5 miles from the Houston Arboretum & Nature Center.Airy rooms with a midcentury-modern vibe feature balconies, flat-screen TVs and WiFi (fee); some also have treadmills or exercise bikes. Club rooms and suites add dining and/or living areas. Room service and in-room spa treatments (surcharge) are available.Amenities include free WiFi in the lobby, a casual coffee bar with a light-bites menu, and a sleek restaurant/bar serving breakfast, lunch and dinner. There’s also a fitness center, a heated rooftop pool and 12 meeting rooms.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Some guests complained about the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked that this hotel is near shopping
  • Guests mentioned “shopping malls” 93 times

Feedback From Real Customers

Alexandra Mae

We stayed here for the National LCMS Youth Gathering, booked our room weeks in advance and when we got there we had to wait 8 hours to get them when we should’ve got them at 3 Our group went into Elevator A, not an excessive amount of people, and we were all kids The elevator dropped a few feet, the doors slammed shut, and 2 guys in our group had to pry the door open

We called security 2 times and they never came so we had to take care of it ourselves It’s nice that it is connected to the mall, and the pool is really nice, but the couch in our room that was supposed to be a pullout wasn’t Bathrooms were really nice, but they never took out our overflowing trash We saw cockroaches there

KK Boss

1 star for the comfy bed and 1 star for the closeLocation to the mall Everything else was a nightmare The young gentleman that checked me in didn’t offer Any welcome gift for me being titanium, it was me and a friend carrying large heavy bags no one asked to help nor was there a luggage cart available

The elevators had everyone scrambling trying to get them figured out Not to mention I checked in under a 90 dollar rate next day I check out and charged 340 dollars, I won’t get into detail because it is too long but it started with the younger employee who checked me in I thought I had provided everything I was suppose to but I found out after checking out that I did not management refused to help me or honor the original rate That speaks volumes to me Such a small situation management could have helped me but they refused I would never stay here again

Tabitha McFarland

I enjoyed my stay The room was larger than I expected and had a sectional The staff was very nice and helpful

Bonus – they had two microwaves and plastic utensils available in the lobby which came in handy a couple of timesThe mall attached was very useful for meals and there is a CVS and Walgreens nearby for essentials Great location

17. Hyatt Place Houston/Sugar Land (3-star hotel)

About this hotel

Along the shore of Brooks Lake, this straightforward hotel off I-69 is 22 miles from downtown Houston and 20 miles from the Houston Museum of Natural Science.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs and living/work areas, as well as minifridges and coffeemakers.Complimentary amenities include parking and an area shuttle. Breakfast is available for a surcharge. Amenities consist of an outdoor pool and a 24/7 gym, plus a 24-hour market/cafe and a coffee/cocktails bar.

Things You Need to Know

  • 7 min drive to Fort Bend Children’s Discovery Center
  • Guests mentioned the service is professional
  • Some guests disliked the beds
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned lobbies 28 times
  • Guests praised the views
  • The fitness center has weight machines

Feedback From Real Customers

Nelson Chamer

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a hotel This web site will compare countless booking websites and normally will have rooms a lot cheaper compared to others! Thank me later on! This hotel is one of my favorites in the area

I have been coming here for years If you stay for a few days you won’t be let downReally enjoyed my stay here You can tell that the rooms are older The view of the lake was just what i needed daily I started here for bushes and it was perfect for my needs They do have a bar and food selections are limited They also serve free breakfast in the mornings

Rachel Phương Lê

Very comfortable bed, spacious They have a walkway with a little bridge that you can walk across to restaurants and shopping, great for jogging as well They are also pet friendly, great area to stay!Downside is they don’t clean the place very well so our room smelled like dog pee

Their selection for breakfast is extremely limited There were instant eggs and sausage patties, instant oatmeal and cereal Ask for drinks milk and Orange juice, extremely limited The pool is very small, and there are no microwaves in your room, you must walk down to the lobby to heat up everything

Steve Flaherty

Customer service is severely lacking I don’t blame the staff, as I question the management The keys are always having to be reconfigured

They might have Diet Coke or Coke, but rarely both Nice rooms and location But in all my travels, this place does not meet expectations! I don’t look forward to coming back every week only to be confronted by a hotel that doesn’t appreciate the ‘customer experience’ They have good people but their hands are tied Not a typical Hyatt, from my experience Wish I had something better to say I’m disappointed with this place

18. Hilton Garden Inn Houston/Sugar Land (3-star hotel)

About this hotel

This relaxed hotel is less than 2 miles from the Houston Museum of Natural Science at Sugar Land, and 23 miles from downtown Houston.All of the contemporary rooms have custom-designed beds and plus flat-screen TVs, plus microwaves, minifridges, desks with ergonomic chairs, and free WiFi. Suites add separate living areas with pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a fashionable lounge and a 24/7 pantry. There’s also a fitness center and outdoor pool. Additional perks include 6 meeting rooms and a business center, plus a free area shuttle and parking.

Things You Need to Know

  • 5 min drive to Fort Bend Children’s Discovery Center
  • One of the few hotels in the area with room service
  • Some guests complained about the bathrooms
  • Guests liked the American restaurant
  • Guests mentioned “Housekeeping” 13 times
  • Guests liked the lobby, mentioned 14 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joy J

Room was visually nice, but improvements needed on housekeeping Clothing from previous occupant left in the closet Side table was dusty

Maintenance was needed in the bathroom in room 517 Door to bathroom did not latch Shower door appeared to either move a little during a shower or was not sealed well This resulted in a lot of water on the floorWalls were thin We could hear someone talking or yelling They were like 3 rooms down with their door closed

Leah Green

The building has a gas smell The smell is very strong when entering the building When I entered the room it smells like urine

The smell is coming from air conditioner There is no hot water for the shower The Kerig coffee maker in room just disgusting looks like it’s hasn’t been clean since it was placed in the room When contacted front desk she did not suggest anything to accommodate these short falls I’m not sure the bathroom was cleaned well There is little to no tissue on the roll upon arrivalThis is the worst Hilton I ever stayed at

Chef Cinu Chandrann

Rooms are goodAll inclusive Breakfast was funny Just cereals and fruits, not even eggs

They charge you another 10$ for an omletteBetter add that 10$ in the room rate and give a decent breakfastFront Staff is not that friendly i felt

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