hotel for couple

15 Best 5 star hotels in Sugar Hill, GA (2022)

5 star hotels in Sugar Hill, GA

1. Residence Inn by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Located off I-85, this laid-back extended-stay hotel is 1 mile from both the Infinite Energy Center and the Sugarloaf Mills shopping mall.Warmly decorated suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and pull-out sofas, plus flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a BBQ area, as well as a convenience store and a guest laundry.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Alexis Walls

The staff at this hotel was incredibly friendly and the pool area was a beautiful escape to the outdoors I enjoyed being within walking distance to Marlows Tavern, though it was a little pricey My room was incredibly humid

I washed some quick-dry clothing and hung it to dry in my room and 24 hours later it was still wet The hotel was having some sort of issue with their water because when I arrived the water was off for a period and several days later i returned to my room to find it had been turned off again and stayed that way for a half hour The cleaning staff removed a bag of recycling that i was saving to dispose of properly as well as a reusable shopping bag from my room during cleaning One afternoon, after having hung the do not disturb tag on my door knob, I returned to my room to find a note slid under the door that said it had been cleaned It looks like this hotel has gotten great ratings in the past so it seems my experience was unusual, but I hope they will make the changes needed to improve conditions

Todd Brown

We stayed at this property 3x while selling and moving and waiting for a new home to be built in 2021 and early 2022 We stayed a total of almost 8 weeks We were always treated like family by everyone working there

Every request was handled quickly The room and bed were terrific They even had tech support help us connect our Apple TV in our room Housekeeping and front desk and maintenance and the breakfast team were all amazing

Todd Trader

Very nice room for extended stay The layout was comfortable that gives separation of living space The location of my room had a great working view

The beautiful landscaping softened the experience overlooking the magnolia and crape myrtleThe pool area was nice, but some of the cushions need replaced as we’re showing stains The pool itself was very relaxing and invitingThe staff was always warm and polite Eager to make the stay enjoyableFor me the bed pillows were the best comfort for my sleep Nothing wrong with the mattress I prefer a mattress with a little more firmness and these were very plush and soft Sadly for me, with a little extra around my midsection didn’t give me the support I realized I really need for a good night sleepThe breakfast was ok Nothing special and not really a satisfying start to the dayOverall, if and when I’m back to this area of NE Atlanta, I won’t hesitate staying here Very clean and quiet

2. Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf (3-star hotel)

About this hotel

In a commercial area, this polished all-suite hotel is 13 minutes’ walk from concerts and events at the Infinite Energy Center, and 2 miles from Interstate 85.Warm suites provide complimentary Wi-Fi, HDTVs, minifridges and microwaves, plus living areas with sofabeds. Upgraded suites have Keurig coffeemakers. Room service is available.Freebies include parking, a breakfast buffet, and evening drinks and snacks. There’s a modern restaurant. Other amenities consist of a heated indoor pool, a gym, and a terrace with a fire pit. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 11 min walk to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the modern restaurant
  • Guests liked the lobby, mentioned 36 times in reviews
  • The hotel has a nightclub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Alissa Greenwood

We had a good stay at this hotel* The rooms were clean and well-appointed (Although note that the pullout sofa was not comfortable for sleeping

)* The hot breakfast was good, however I would have appreciated some healthier options* The pool area was clean, if a little cold* The public spaces were comfortable with ample private booths* All staff was friendly and helpfulWe would definitely stay here again

Joshua Paquette

Pros: The hotel was clean, the staff was friendly, the room was spacious, clean, and fairly quiet Felt upscale and very pleasant upon arrival It wasn’t very hard to get to the hwy and there were attractions close enough to do and see

Breakfast was great! The pool was nice because you didn’t see a lot of kids/young adults hereCons: Marijuana and cigarette smoke on our floor 2 out of 3 nights Marijuana could be smelled, and was quite noticeable, inside of our room Water pipes randomly squawk (fairly loud) The restaurant was closed completely 1 night Open for “fried foods only” a second nightIf you plan on spending most of your time in downtown Atlanta I would suggest looking closer to downtown as the traffic is pretty thick But if you’re okay with staying on the outskirts this is a nice place to stay Great food in Duluth too

Mike Munoz

Great experience coming here with my family of 5 The and the staff was very welcoming The pool was also really clean and a great place for my kids to get that extra energy out after being in the car for 10 hours

My only suggestion would be to have some sort of pancake or waffle option on the breakfast menu Corn beef hash and on-demand omelettes are absolutely amazing, but it wasn’t some thing that interested my younger kidsThank you guys again for the incredible service I also want to mention that the hospitality staff for breakfast went above and beyond to make us feel welcomed The gentleman that was making the omelettes really made my son‘s day and how he engaged with him and the wait staff made us feel like we were the only people eating breakfast this morning Again, I really appreciate Embassy suites Put so much energy into hiring such great people Thank you

3. Hilton Alpharetta Atlanta (3-star hotel)

About this hotel

Set alongside business parks, this polished hotel off Highway 19 is 2 miles from Avalon shopping center, 3 miles from Big Creek Greenway walking trail and 5 miles from Ameris Bank Amphitheater.Refined rooms feature Wi-Fi, flat-screen TVs and minifridges, as well as coffeemakers. Suites have separate living rooms. Room service is available.Amenities include a restaurant/bar with a terrace and fireplaces, plus an outdoor pool, a seasonal poolside bar and a gym. There’s also parking and breakfast.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Webb Bridge Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned beds 15 times
  • The fitness center has weight machines

Feedback From Real Customers

Michelle Fekete

Hotel was nice! Everyone at the front desk was nice! Our room was clean and cold when we walked in Which was perfect on a June day! We enjoyed the pool and they have an outside bar! The bar by the pool closed around 6pm Would have been nice if it stayed open until 8 pm

The pool area is nice It has an outdoor shower and restrooms by it Security is big, you need your room key to access everything The bar inside the lobby looked nice and there is plenty of sitting area Overall, we were happy with our experience The price was great for our room and our drinks from the bar by the pool were reasonably priced

calderone calderone

I truly cannot say enough great things about the Hilton Alpharetta We had 35+ rooms for my son’s wedding The staff made sure all of our guests were comfortable and happy

Any time someone needed anything (towels, trash bags, drinks, etc) the staff went above and beyond to ensure a wonderful gathering John, Carlos and the people at the front desk were amazing Jenni and her team in group reservations answered all my questions The hotel was beautiful, clean and met all of our needs and beyond The suite was perfect and we look forward to coming again Cheers and salute to the staff at Hilton Alpharetta

Eric Wei

Depends on what you want->> This hotel’s location is wonderful— McDonald’s and a lot of other fast food places are a few minutes away The rooms were very very nice and clean! I was really let down that the pool was full of bugs and the water looks real dirty

The front desk staff Carlos was really nice and got us our keys really quickly!The room was sanitized and the shower is a little small for a 250 dollar hotel I was really dissatisfied with not having free or at least less expensive breakfast

4. EVEN Hotel Alpharetta – Avalon Area, an IHG Hotel (3-star hotel)

About this hotel

Off US-19 and across the street from shops, dining and cinemas at the Avalon complex, this understated hotel is 2 miles from both the Big Creek Greenway, and concerts at the Ameris Bank Amphitheatre.The unfussy rooms provide provide flat-screen TVs and Wi-Fi, as well as coffeemakers, minifridges and in-room gym equipment. Suites add sitting areas and wet bars.Amenities include a gym and a laid-back restaurant. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 5 min drive to Verizon Wireless Amphitheatre at Encore Park
  • Guests praised the friendly service
  • Guests mentioned “Exercise equipment” 11 times
  • Guests mentioned restaurants 13 times

Feedback From Real Customers

Alexander McIntyre

Really great experience all around We arrived pretty late for our reservation (almost 2 am), and were still greeted warmly by the staff The room we were assigned was spotless, extremely clean

They had fruit flavored water available all day for guests for free at the lobby (small details, but we loved it) Hotel is in a great area and we would definitely come again if in the area!

Elizabeth

I couldn’t write this review quick enough! Our check-in process was speedy and the desk clerk was quite welcoming Our room was lovely and clean! The bed was so comfortable, too! This morning we went down and enjoyed a seriously yummy breakfast We ate every crumb!! Thank you to the lady in the Cafe, (I’m so sorry I didn’t get her name so I could reference her) you were amazing! So kind to us and we appreciated that

Overall, this was a great experience for us, and I know we will return AND refer others to stay here! THANK YOU!

Amy Addison

Excellent! We stayed for 2 nights in the larger suite and we couldn’t believe the size of the room! It was an incredibly comfortable and welcoming place The breakfast is not included, but we did order from the restaurant The food was great and the service was superb

I would not hesitate to recommend this hotel, particularly for the value for what you get and the location I was truly sad that we couldn’t stay longer!

5. Homewood Suites by Hilton Lawrenceville Duluth (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 85 is 0.3 miles’ drive from shopping at the Sugarloaf Mills retail center and a 1-mile drive to the Gwinnett Performing Arts Center.Traditionally furnished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables, pull-out sofas and free WiFi, plus flat-screen TVs with premium channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a 24/7 convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include an outdoor pool, fitness center and putting green.

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests mentioned “shopping malls” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Ang Estrada

This was a late night, last minute stop and although it was expensive on a weekend, they were almost sold out so we got the last room It was nice, clean, spacious and well equipped It has a good size kitchen area complete with a large refrigerator, silverware and dishes

The separate living area has a pull out sofa and the king bedroom had plenty of space the separate sink area outside the bathroom is helpful The water pressure was great and there was plenty of hot water The location was easy not far off the highway but we could still hear the highway noise at night The pillows and towels were soft and nice quality The place was clean and well maintained overall Breakfast was pretty good with eggs and rosemary potatoes as well as the ever popular waffle makers that had a long line Staff was friendly at check-in late at night The area felt safe and clean We would definitely stay here again

Eric Johnson

I am very disappointed in the stay at this Hilton property It did not meet the standards that the Hilton brand tries to maintain Here is how this location let me down

The main reception area and dining area appears to be air conditioned However as you leave these areas, the hallways to the guest rooms were not being air conditioned to the same level This left me feeling sticky and hot in the hallway to my room and the hallway to other people’s rooms It was unpleasantly warm It is late summer in Atlanta and my room was a very toasty 79 degrees with high humidity upon arrival at 9pm, at which point I immediately adjusted the thermostat to 72 degrees The room was still not down to 72 degrees when I left for the day at 10am the next morning That was a warm and uncomfortable night in bed The “hot” breakfast every morning was always lacking The bacon was thin and grease soaked, the eggs or omelette burned and super dry (sometimes), it was not a good experience As a side note: After checkout, I moved to a Holiday Inn Express and the breakfast was pretty good I am no stranger to travel and have significant reward points with several brands, so I know when the breakfast is not up to par with the competitionThe most significant issues were with the quality of the room and HVAC (already covered) The bathroom reminded me of a dingy motel The door was stained, swollen, losing paint, chipped, and bubbled in spots The hinges were rusty and looked like they were installed 4 decades ago The access panel above the tub was equally stained, rusty, and it gave you the feeling like rusty gunky water would drip down on you at any time Thank goodness that did not occur The shower/bathtub itself was broken where the shower curtain rod connected the “wall” You could see this 10 inch crack in front of you as you showered In addition, because the shower wall was broken at the curtain rod connection the shower curtain wanted to fall down hill towards the center of the tub I had to tie the shower curtain closed to the curtain rod end at the end where it was brokenThis property is NOT what I expect from the Hilton brand I would NOT recommend this property to my colleagues and friends

Judah Lionesses Roar

I would have given 5 stars the staff was excellent!!! Unfortunately the drain for the tub didn’t work, so it took 2 hours per person to shower and we couldn’t clean the tub properly after each shower We killed a few bugs, my room key stopped working twice, the bypass check-in didn’t work for me I’m not sure why , I was trying go stay clear of as many people as possible

But again the staff was GREAT!!!***UPDATE*** I AM CHANGING my review from 3* to 5* I was contacted by the hotel and they kept their promise, I’m actually impressed There was a maintenance gentlemen working hard painting that made sure every time he saw me made sure I was alright They found out who he was and gave him his recognition he DESERVED!! I just wanted to make sure the employees are well loved, I know they work hard and are over worked I WILL BE BACK!!

6. TownePlace Suites by Marriott Atlanta Lawrenceville (4-star hotel)

About this hotel

In a leafy business and residential area off Route 316, this relaxed, modern all-suite hotel is 3 miles from the exhibits and sculpture garden at Hudgens Center for the Arts, and 4 miles from the Infinite Energy Center events venue.Bright, casual studios have kitchens and Wi-Fi, plus flat-screen TVs with Netflix. Upgraded studios feature sofabeds; the 1-bedroom suites add separate living rooms.Amenities include an outdoor pool and a 24-hour gym, as well as a patio with a BBQ grill and a fire pit. There’s also a convenience store and a coin-operated laundry. A hot breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service, which has a concierge

Feedback From Real Customers

Angelina Carranza

Stayed here for 7 nights for a baseball tournament This hotel is an excellent value for the price Latonya as well as the rest of the staff we encountered were friendly, helpful and did their best to ensure our stay was great

The whole hotel is quiet, very clean and always smells fresh Room was spacious and the kitchenette was nice to have as we were there for a week It is well stocked, but additional cooking/grilling tools can be borrowed The bathroom is a good size and has full size shampoo, conditioner and body wash My family enjoyed the clean pool and above average hotel gym The breakfast is standard hot/continental but the staff keeps it well stocked and neat Would definitely stay again

Andrea Harris

The stay was great The only problem was the greater doesn’t work in room 205 Front desk was notified and they said it would come on shortly

Heater never came onOver all the room was nice and clean

Sean Miller

This may be the lastt marriott I stay in for a while The service was decent enough, although the customer sercive seem to waver based on who was working The rooms were super clean, but the free breakfast isnt served until 7am, My shower had No hot water(i was moved), and the TVs are always a pain to connect gaming consoles

Marriotts seem too inconsistent now a days This isnt a bad hotel at all but ive stayed at better

7. Home2 Suites by Hilton Buford Mall of Georgia (3-star hotel)

About this hotel

Set in a business park, this straightforward all-suite hotel is 10 minutes’ walk from the Mall of Georgia, a 13-minute walk from Mill Creek Nature Center and 2 miles from Interstate 85.Colorful, casual studios provide Wi-Fi and flat-screen TVs, plus kitchens, and sitting areas with sofabeds. The 1-bedroom suites have separate living rooms.Amenities include a convenience store, a gym and an outdoor saltwater pool, plus guest laundry facilities, and a furnished terrace with a BBQ area. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have minibars
  • 6 min drive to Ivy Creek Greenway
  • Guests liked the service
  • One of the few hotels in the area with a restaurant

Feedback From Real Customers

PhOtOg

Excellence award goes to this specific Hilton hotel We have stayed in this hotel on multiple occasions probably totaling over 30 days or more at this point We appreciate the accommodations they made for our four legged babies and their helpful friendly faces that greeted us at the door each time

They made check in and check out simple and fast Our rooms always were clean and super comfy! I highly recommend staying at this Hilton if you have a chance!

Alexis Wheldon

Family of 6 here The staff were all super Accommodating and friendly The room was extremely clean I felt good knowing my kids were sleeping in the bed and using the pillows and sheets

The shower was very clean also There was a lot of variety in the free breakfast they offered My kids were fed and satisfied They had actual food for breakfast and not just packaged breakfast bars like other hotels we’ve stayed at I would definitely recommend this hotel and stay here in the future

8. Hilton Garden Inn Atlanta North/Alpharetta (4-star hotel)

About this hotel

Situated in Windward Plaza, this modern suburban hotel is less than 6 miles from Verizon Wireless Amphitheatre and Wills Park.All rooms offer sophisticated decor, custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves, desks and free WiFi. Some have pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and a 24/7 pantry. There’s also a fitness center and a heated indoor pool. Additional amenities include meeting rooms and a business center, plus free parking and a local shuttle service.

Things You Need to Know

  • The rooms have refrigerators
  • Some guests disliked the bathrooms
  • 15 min drive to Verizon Wireless Amphitheatre at Encore Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Angela Ellis

This is a very nice hotel, and the rooms were clean and comfortable We had a problem with there not being enough towels available at the pool even though we had requested towels before we went down there We had to use hand towels from the gym area next to the pool

Also, just be aware that the breakfast buffet is not free I was surprised when I was handed a $13 bill It’s a really good hotel breakfast, better than other hotel breakfasts, and has a great variety, but it’s not free It is $13 per person Thankfully, though, kids do eat free Bring your own towels for the pool and calculate the cost of breakfast into your stay

Heather House

If I could do 0 stars I would Stayed here a couple of weeks ago for my sons basketball tournament Air conditioner only halfway worked, or didn’t work at all

We were on the top floor and the only accommodation that they were willing to give me was to not charge me for my second night if I left If I stayed, they still would charge me full price and gave me one super dusty fan to cool my king suite that had 2 rooms The manager, Mr Lee, kept just saying he apologized I asked if he could go get a portable AC and he said there were no stores that sold that in the area Meanwhile there was a Home Depot 3 minutes away I’m also a Hilton Honors member and expected so much better

Andrei Kapitonov

I’d suggest to avoid this hotel The room was very dated, weared and it had strong smell This price is on par with far better options – don’t be confused! There was only one functional elevator out of two, and it was always a wait before you get where you need

I’ve seen lots of standard hotels, and this one is definitely below median

9. Lanier Islands Legacy Lodge (4-star hotel)

About this hotel

Part of the Lanier Islands Resort, this bright, lakefront conference hotel is 10.7 miles from Buford Dam and 11.7 miles from Mall of Georgia.Refined, wood-floored lodge rooms feature free Wi-Fi, flat-screen TVs and coffeemakers, plus balconies or patios. Villa rooms add balconies or terraces overlooking the lake, and some have stone fireplaces. Private lake houses accommodate up to 8. Room service is available.The resort features an 18-hole golf course and several restaurants, plus a heated saltwater pool, a day spa and a fitness center. Activities include boating, horseback riding, hiking and ziplining. There’s also a conference center.

Things You Need to Know

  • 4 min drive to Lake Lanier Islands
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “lakes” 68 times
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Todd Hurley

Visited this last weekend with large group from 8/14 to 8/17; room 116 It was relaxing and staff very pleasant The food & service during our evening meetings was fabulous

Tell them I said thank you!! Check-in was quick and easy One slight mishap; 30 min after arriving to my room I heard a few housekeeping staff talking outside the door I happen to be sitting on the bed watching TV; one of your male staff members just walked in without knocking As soon as he saw me he didn’t say anything turned around then walked right back out the door If I was a female and naked they probably would have been freaked out Please make certain they knock before entering a guest room Ty!!

Courtney McManes

So we just had a girls weekend and of course we are going to have a good time no matter what The staff were 10 star as well! I would like to make a few suggestions though1) Please cut some trees back so you actually have a view of the lake

It’s a ‘lake lodge’ and no view of the lake2) Get better mattresses for your guests It was Hard as a board and I had major back pain throughout each night and I don’t have back problems Terrible sleep while staying due to this3) Rooms get either too hot /muggy or too cold with no ceiling fan to circulate the air in the room Had a difficult time having a nice comfortable temp for our 3 day stay Maybe install some ceiling fans at leastI will still stay here again as lake Lanier has very sentimental reasons as to why like it here but major renovations are needed in the guest suites And for nearly $900 for 2 nights I expected more comfort in my room and a lake view at least

Evan Kerendi

It’s a nice hotel, but there some things that need updating The room itself was nice, but it was a little outdated in terms of decor and the bathroom was also small Also, it would have been nice to have an in room safe instead of having to ask for one

The windows could also be a little bigger or there needs to be a little more lights, as the room could get a little dark Other than that the room was very nice The staff were very friendly, and the elevators were a little slow, but that was not a problem However, it would’ve been nice if the hotel required key card access on the elevator an to get into the building from any side or back entrance Overall, I would probably give this place another chance

10. Lanier Islands (4-star hotel)

  • Address: 7000 Lanier Islands Pkwy, Buford, GA 30518
  • Phone: (770) 945-8787
  • Ratings: 4.4 (182 reviews) Very good
  • Website : Lanier Islands
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished resort with golf, spa & a water park, plus bright accommodations, restaurants & free Wi-Fi.

About this hotel

This 1,200-acre resort and conference center is 5.5 miles from central Buford and 10 miles from Aqualand Marina.Airy lodge rooms in a lodge feature flat-screen TVs, coffeemakers, free Wi-Fi and balconies or patios; villa rooms add hardwood floors, extra space and lake views. The bright, cottage-style lake houses sleep 8 and have kitchens, fireplaces and decks.Amenities include a lakeside restaurant, a casual grill and seasonal outdoor dining, plus a spa, fitness center, gift shop and conference center. The resort offers activities including golf, horseback riding and boating, plus a water park. A resort fee applies.

Things You Need to Know

  • Guests mentioned the rooms are unclean
  • 4 min drive to Lake Lanier Islands
  • Guests mentioned “lakes” 18 times
  • Guests praised the breakfast
  • Guests praised the lake views

Feedback From Real Customers

Jessica Richardson

My husband and I stayed for three nights at the Lanier Island’s King Suite Villa on the lake Being one of the most expensive rooms in the Villa section, our expectations were somewhat high Although the villa itself was spacious, we would never stay there again

Here is our breakdown:CONS: Even before we got there, we had questions about our reservation There is no local telephone number available on the website, so you always get some offsite India answering service, and the call gets dropped a lot (it took me three calls to get the answers I needed, which included confirmation of our booked reservation because the confirmation email never came through) I usually don’t mind these call centers, but they weren’t able to answer basic questions, and the English was very difficult to decipher It was very frustrating Now to the hotel: The king bed and pillows were terribly uncomfortable We didn’t sleep well all three nights The air conditioning was super cold, and you can’t set it at a higher temperature, so we had to turn it completely off, and then back on later, to be comfortable (or turn on the fireplace) The couch was tiny, old, and felt like cardboard You CANT comfortably sit there There were occasional little baby roaches on the counters and ceiling, but you are in the woods, so…The sink in the mini kitchen wasn’t connected properly, so when we used the sink, it flooded the living room area and wet the rug, which when lifted, smelled moldy Obviously this was most likely not your typical event, but, it happened to us and we had to have staff come in and fix it, interrupting our relaxing morningYou can’t see the lake in the spring from your villa because of the trees, but I imagine in the winter you can You have to get water bottles from the front desk because they don’t provide any in the villa (which we found out the hard way when we got into the villa at midnight and didn’t even have one water bottle waiting for us – also they are half-size bottles) When the maids came, they didn’t restock our paper coffee cups, so the next morning we had to go get coffee The lodge isn’t too far, but it’s an inconvenience when you want coffee first thing No plates, forks, etc were provided at the villa (I recommend having some paperware available for future guests) Also, when we checked in, it’s clear the maids didn’t thoroughly clean the bathroom, as we found blood spots on the underside of the toilet seat from the prior guestLastly, the light is so terrible You can’t see anything in the evening Even with every light on, you can’t seePROS: The pool was excellent, as was the soaking bathtub in the villa Sidney restaurant breakfast was pretty good and the waiters were wonderful The restaurant next to the pool provide really great alcoholic beverages The property itself was pretty and well kept The beach was ok, but callaway’s is much better (The signage is terrible when looking for the beach – you have to ask where everything is to get anywhere) You do have access to good restaurants about 15min awayOn a final note, I mentioned some of these matters to the front desk, but aside from fixing the sink and waiting two hours to get water bottles brought to us by the staff, nothing was done about the other matter We got an apology but no solutionRecommendations for Lanier Management:1 Have a local number available on the reservation page (after someone books), and if you can bring the phone center in house, I’d recommend it Also check your reservation email funnel, because I called twice to get the reservation email, and it didn’t come The email that did come said I needed to complete my booking, though I already had done that (and got the confirmation number)2 Provide 4 bottles of water for new guests in their rooms For water and coffee Replenish them throughout stay3 Change the mattresses, sofa beds, lighting, and spray for pests more frequently4 Provide a few paper plates, forks, and spoons5 Allow guest to change temperature of the cool settingThank you!

Ed batis

I had high expectations of this place looking over the reviews, but after staying there for one night there was no need to stay longer Stay in a junior suite to find bugs around the floor appeared to be roaches! If your looking to relax the bed were so uncomfortable I had a very hard time falling asleep, I might have slept a couple of hours Food choices were NOT great! Ordered there award winning chili and just had lots of beans and tomatoe chunks in it was very dry with no meat? Chicken tenders were also not very good had them tossed in Buffalo sauce and that’s all you can taste? Wings were okay nothing to brag about

The one great thing was there corn on the cob it was amazing, unfortunately I can’t base our stay on the corn The gym was very nice but there was NO had sanitizer with the pandemic something that should be available About the one thing I found to be relaxing was the pool area, but unfortunately with all the negatives on a week of celebrating your 20th anniversary this is not the experience I had in mind at all Just fyi do research if you plan on having a relaxing time away vacationing or celebrating with this resort I do have to say that upon first impression of entering Lake Lanier was breath taking on how beautiful it was which is why I’m Saddened to leave this review

Tia Atkins

The customer service at this resort is ridiculous What every happened to “Southern Hospitality” The front desk is very rude, no southern hospitality at all

I went there for the Thanksgiving last year and stayed a week From check in to check out the front desk staff was the same, no manners and very rude As that being your first customer contact on property and face of the resort, based off of that alone, I wouldn’t go back The park for the kids (snowland) was nice The elf young ladies, the kitchen staff and others like the room service was very customer service oriented, but the front desk, uh-uh I’ve worked in several hotels and travel quite often, for such a big named resort, their customer service really needs to improve at the front Other than that, the food was awesome! Oh, and the elevatorstake the stairs Might’ve been just for that week I was there that the elevators were over exhausted, but the stairs was the better option

11. Atlanta Marriott Alpharetta (4-star hotel)

About this hotel

Off Highway 19, this informal hotel is 5 miles from events at Ameris Bank Amphitheatre and 7 miles from Topgolf entertainment complex.Featuring soundproof windows, the unfussy rooms have free WiFi, flat-screen TVs and iPod docks, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while suites provide living rooms and minifridges. Room service is available.Parking is complimentary. There’s a warmly decorated restaurant with a bar, and a cafe. Other amenities include a convenience store, a gym and 2 pools (1 is indoor), as well as event spaces.

Things You Need to Know

  • 10 min drive to Verizon Wireless Amphitheatre at Encore Park
  • Guests liked the friendly service, which has a concierge
  • Some guests complained about the air conditioning and the kitchenettes
  • Guests praised the warmly decorated restaurant
  • Guests mentioned lobbies 40 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

K M

It’s a lovely clean hotel with attentive and very accommodating staff No in-room service due to the pandemic currently, no buffet style at the breakfast either but you can sit down at a table and order the breakfast from the menu to be served Coffee/Juice refills

There’s a snack bar near the reception, and a lovely swimming pool Wonderful amenities just a few minutes away from the hotel (Avalon)

Erik Svendsen

The front desk was very friendly and attentive The pillows on the King Size beds are HUGE and super soft I tend to prefer firmer pillows

I asked if they had a normal sized pillow and right away they sent some up that go on a queen size bed In the mornings, I had the pleasure of speaking to Sandy who is PHENOMENAL She works behind the coffee bar and is VERY FRIENDLY, outgoing, and attentive I would definitely recommend this hotel to anyone visiting the Alpharetta/Atlanta area

Angelia Bowdre

When I tell you I don’t have anything negative to say about this location! 🙌 It was Fabulous! Fabulous! Fabulous! 💯The two gentleman at the front desk were superb in every way🙌 They were very helpful, very friendly and very knowledgeable When we first arrived, our TV did not work in our room

I called the front desk and shortly the maintenance guy got right on it He made sure we got a new room and stayed to make sure our TV was working The hotel itself is beautifully decorated! I hate that I didn’t get a chance to spend more time there The hotel has a bar, indoor pool and a fitness room The location is great! It is close to the interstate I am definitely making plans to stay at this hotel again!🙂

12. Embassy Suites by Hilton Atlanta Alpharetta (3-star hotel)

About this hotel

Amid shopping plazas and casual eateries, this relaxed all-suite hotel is 2 miles from the Verizon Wireless Ampitheatre, and 3 miles from shops and dining in Alpharetta.Featuring separate living rooms with sofabeds, the bright suites have microwaves, minifridges and coffeemakers, plus Wi-Fi (fee) and flat-screen TVs. Upgraded suites add Keurig coffeemakers and whirlpool tubs. Room service is available.Parking, an area shuttle and cooked breakfast are complimentary, as are regular receptions with appetizers and drinks. There’s a restaurant, an indoor pool and a gym, plus a business center, a leafy atrium and 3,165 sq ft of meeting space.

Things You Need to Know

  • 6 min drive to Verizon Wireless Amphitheatre at Encore Park
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 35 times
  • Guests praised the breakfast
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Elizabeth Hoover

We enjoyed our time here as a family of four; we typically travel with embassy because of the larger rooms and separate living space for the kids You could tell the communal spaces and rooms had been recently renovated and were in good condition All staff were very friendly and helpful! The pool area was large but needed some touch up and work on the glass ceiling, which I’m hoping was just cosmetic

The kids loved it anyway! The happy hour is still around, even after COVID, the snacks are just all individually packaged and the bartender puts them out right on the hour I would definitely stay here again!

Felicia Burnett

First let me say i am a picky person I loved this hotel Minor things concerning room

Spots on carpet probably from dogs because they are dog friendly I have a dog but i think much more effort needs to put into cleaning that No maid service which i think is a bummer considering we paid over 50000 for 3 nights Its just nice to come to a room with clean towels and dirty removed The place is a older hotel but its nice You can see they have updated it My favorite part is breakfast The omelet is amazing You get two minimum The evening reception u get two drinks per day Limited selections I think snacks need work One day it was prepackaged stuff One day it was dip and chips Very spacious hotel Close to downtown Atlanta maybe 45 mins without all the traffic Beautiful area to stay No trash on the rd and no one begging for money I would stay again

Angels all around me Myla

The staff was very sweet and helpful I appreciate them showing up with a good cheerful attitude because that is rare these days The front desk lady made me feel very welcomed and so did Ms

Adrieanna who works the beverage center They were very sweet and accommodating The rooms are spacious and clean I highly recommend this location if you are visiting this area I will definitely be back

13. Courtyard by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Off I-85, this informal hotel is 5 miles from the 1930s-era McDaniel Farm Park, 7 miles from the Southeastern Railway Museum and 28 miles from Downtown Atlanta.Airy rooms with conservative decor and colorful accents feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some have seating areas and pull-out sofas.Parking is complimentary. There’s also a bar/restaurant, an indoor pool and a fitness room, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service
  • Guests liked the lobby, mentioned 16 times in reviews
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Carla Cozart

The front desk staff were amazing Our reservations were a little complicated for 2 rooms and there for an event but they were most helpful to make sure we didn’t have to change rooms and that our rates were charged appropriately Our rooms were VERY comfortable and well stocked with essentials

Starbucks staff were really kind! It was all around wonderful!!! Thank you

deja marquez

This is what I wrote to the GM……Thank you so much for reaching out Happy to hear they didn’t “find/see” the bedbug(s)

However, that doesn’t mean they weren’t/isn’t there I have bites (not skin irritation) on my right hip and my right hand that’s still extremely itching I’ve contacted that pest control company and asked them “if no bugs are found, does that absolute mean they wasn’t there”? I was told “no” “They could be hiding in carpet, pillows, and deep inside mattress They usually come out when body heat is detected Or, they could of attached them selves to my luggage or clothes”I’ve been a Marriott silver elite member for 10yrs now and I’ve never experienced any of this before (which is why I love the company), but me waking up at 3am to come get blankets to sleep on the floor isn’t the Marriott way!Since I can’t get my refund, I have no choice but to take things up from herePlease send me your regional manager contact information, thank youI was bite up from bedbug(s) Apparently my bites and videos isn’t enough proof, since I’m not pest control!

Tonua Hawkins

Stayed at this location because it was close to Gas South ArenaThe rooms and customer service was great When I checked in the Hotel and inquired the walking distance to Gas South Arena no one even knew where that was, which was shocking since it was only 3 miles away

I was then informed that they had shuttle that could drop me off and pick up, I asked how far in advance did I need to call and was told 15 minutes before I needed shuttle I called when shuttle was needed and was informed that shuttle was out on another trip and I should have called 1 hour before shuttle was needed (contradicted what I was told at check in) When the concert was over called front desk for shuttle to pick us up and was informed that thr shuttle was done for the night Overall inaccurate information on the complementary shuttle serviceOverall great visit!

14. Courtyard by Marriott Atlanta Buford Mall of Georgia (3-star hotel)

About this hotel

This straightforward hotel is a 2-minute walk from the Marketplace at Millcreek and less than a mile’s drive from the Mall of Georgia.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas, sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard with a fire pit. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 1 meeting room. Other amenities include an indoor pool, an exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 5 min walk to Ivy Creek Greenway
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 17 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Renee Young

I’m really disappointed The tub backs up with water I’m not a fan of taking a shower while wading in dirty water

I reported it in the morning and it’s now 15 hours later and not fixed I also reported that the bed has such a deep dip on one side that when you sleep on the other and roll, you actually fall into the dip I ended up sleeping across the bed so I wouldn’t fall in the dip While I told them that I could get over the bed, I could not get over the tub It wasn’t fixed and that is why I’m making sure that others hear about this experience Thank god it’s only 2 nights There is no way I could put up with it longer The front desk girl was nice, but since it wasn’t addressed, the service rating is a 3 Totally would have given the service a 5, even with a deep dipped bed, had they fixed the tub

devin elliott

They charged us for things we didn’t do And they charged us for a room we didn’t even use!!!! We had my daughter’s birthday party here We called in advance before booking to see if this would be ok

They said it would be fine We’ll long story short they were so rude to us that we ended up cutting the party short We didn’t even stay the night We asked for a refund and they said no which was ok But then the next day we were charge $600 in cleaning fees and they said we damaged the ceiling in the pool room!? The ceiling was already damaged before we came!!! And when we left I literally was on my hands and knees cleaning the room It was spotless when we left! So idk where they came up with the cleaning fee! And the damages to the pool ceiling was a flat out lie! They either don’t pay enough attention to there hotel to know the ceiling was damaged or they are just crooks which I’m sure it’s the later There is no way they didn’t know the ceiling was already damaged! I mean drywall doesn’t start sagging after an hour this takes days for the kind of damage that was there to occur So horrible place to go! Not only were they rude and disrespectful but they are lying crooks!

15. Hampton Inn Lawrenceville Duluth (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is 3 miles from golf at TPC Sugarloaf, 7 miles from central Lawrenceville and 16 miles from Stone Mountain Park.All rooms include free Wi-Fi, minifridges and custom-designed beds, plus both full desks and lap desks (for working on the bed), microwaves, coffeemakers and 32-inch flat-screens with HD channels. Suites add living areas with sofabeds and meeting tables, as well as whirlpool tubs.Free hot breakfast is offered daily, and to-go breakfast bags are available on weekdays. An outdoor saltwater pool features a terrace with a BBQ grill, and there’s also a gym and 3 meeting rooms. Parking is free.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly, professional service
  • Guests mentioned “waffles” 10 times
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Dee C

The staff is really great Very hospitable Rooms are very clean and nice

The beds are also very comfortable It’s nice to have a microwave as well The breakfast was also very good with a nice assortment The gym is nice and maintained The pool was enjoyable as well I was also surprised that the have a grill and a fire pit off of the pool area

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