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11 Best 5 star hotels in St. Cloud, MN (2022)

5 star hotels in St. Cloud, MN

1. Quality Inn (2-star hotel)

  • Address: 4040 2nd St S, St Cloud, MN 56301
  • Phone: (320) 251-1500
  • Ratings: 3.8 (492 reviews) Good
  • Website : Quality Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with an on-site restaurant & an indoor pool, plus free breakfast & WiFi.

About this hotel

A block from Heritage Park and Stearns History Museum, this low-rise hotel is also 2.9 miles from St. Cloud State University.All rooms have en suite bathrooms, free WiFi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living spaces and/or whirlpool tubs.Free continental breakfast and all-day coffee are provided. The hotel has an indoor pool and whirlpool, along with an exercise room. Other amenities include an on-site restaurant and bar, 2 meeting rooms, guest laundry facilities and free parking.

Things You Need to Know

  • 8 min walk to Stearns History Museum
  • 76 min drive to Brainerd Lakes Regional Airport
  • Guests liked the service
  • One of the few hotels in the area with a restaurant
  • Guests liked the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

William Rutledge

I must say I’ve stayed here a few times before e but this time the front desk lady Kay was very helpful and attentive She was easy to talk to and went the extra mile to help when my room key got messed up Small things go a long and way with me and she had plenty to offer definitely would recommend this hotel to anyone and the hot tub is amazing !

Aaron Weber

We reserved a ten room block for the baseball state tournament in 2022 5 days ahead of time The day of, they call and say they lost all of the rooms due to a mistake in the computer system We are stuck trying to find rooms for 27 people in a matter of hours

Quality Inn said that they could get rooms at one of the other hotels they manage in the area When we show up to that hotel, they are short 3 double queen rooms so we have to once again scramble to change our plansAfter all is said and done, my credit card still gets charged by Quality Inn despite them messing up twice, not giving us a discounted rate, and us never once setting foot in their hotelI would not recommend this hotel as the manager of the other hotel said this is the 3rd time something like this has happened at the St Cloud Quality Inn

2. Courtyard by Marriott St. Cloud (3-star hotel)

About this hotel

Opposite the St. Cloud River’s Edge Convention Center, this straightforward hotel is a mile from Munsinger Gardens and 3 miles from Stearns History Museum.Casual rooms and suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as minifridges, microwaves, and tea and coffeemakers.Amenities include a bistro, a gym and a convenience shop, plus a heated indoor pool and a sauna. There’s also a hot tub, and meeting and event space. Breakfast and parking are available.

Things You Need to Know

  • Walking distance to Great River Children’s Museum and Lake George
  • 74 min drive to Brainerd Lakes Regional Airport
  • Guests mentioned the rooms are unclean
  • Guests liked the service
  • Guests mentioned hot tubs 10 times
  • Guests liked the indoor pool
  • The hotel has a sauna
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Julie Witthuhn

Check in process was very easy arrived to our rooms the room was very simple The room was outdated there was 2 chairs that were crumbling the plastic was coming off are many our Mini fridge was over frozen with a big chunk of ice in it I was there for a wedding the wedding reception room was nice the staff are very helpful

There is a $40 deposit held Housekeeping did combine pick up our bag outside of a room for trash This is located in downtown Saint cloud There are many establishments nearby for drinks and for food and right next to the convention center

Celeste

Marriott, you can do better! It wasn’t terrible but I have higher expectations for a Marriott The biggest problem was very, very low lighting in the room and the bathroom If you’re reading this before booking 100% request a room that is on the West side of the building

You’ll thank me

benton taylor

The employees here are the only bright spot, and saved this courtyard from being a 1star Unfortunately, while we travel 60-70 nights a year, are BonVoy members, and almost exclusively stay in Marriott branded properties, this is the hands down ugliest, most disgusting, and disrepaired property we have seen to date, with the prices very overpriced for the quality While this is a franchised, not corporate owned property, it is hard to believe that Marriott has allowed their esteemed name to be tarnished with this property

Many items, including air conditioning, elevators, chairs and room furnishings, floor coverings, etc… broken or completely worn, beds sagging and no longer comfortable, and I had to go to the front desk and have my room rekeyed every time I came back to the room, because the electronic module would not retain memory We were charged for parking which we were never told about, and only had it show up on our checkout receipt, which is completely unsecured, a public lot, and otherwise free during non event hours, and non school months This hotel is Marriott in name and pricing only, and does not participate in any Marriott programs They are also a service requested hotel, and will not provide any in room cleaning service unless requested, and have done absolutely nothing to alert the public of such (there are no signs, no postings, and no in room placards to identify as such We were told of this, only after directly asking the front desk staff, after our room not being cleaned)

3. Fairfield Inn & Suites by Marriott St. Cloud (2-star hotel)

About this hotel

A 10-minute walk from the quaint Stearns History Museum, this down-to-earth hotel is 3 miles from hiking paths in Quarry Park and Nature Preserve, and 4 miles from the landscaped Munsinger Gardens.Featuring carpeted floors and painted accent walls, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as coffeemakers. Some have microwaves. Suites add sitting areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a 24-hour exercise room, a hot tub and an indoor pool, plus a snack shop and coin-operated laundry facilities.

Things You Need to Know

  • 10 min walk to Stearns History Museum
  • 77 min drive to Brainerd Lakes Regional Airport
  • Guests liked the service
  • Guests mentioned beds 25 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Jeff Laikind

We had a one night stay at this location We enjoyed the beds The rooms on the 3rd floor seemed clean and fresh

We had fun in the pool (warm) and hot tub Front desk staff were kind and responsive The big lighted sign (outside) wasn’t working, so when we came back after a late dinner it took awhile to find the hotel We let the clerk at the desk know, but he didn’t have a way to fix it/turn it on It was a quiet stay even though there was a soccer team staying on the second floor Breakfast was good There was milk, juice, cereals, breads/muffins, waffles, and breakfast sandwiches My friend enjoyed the coffee I would recommend this hotel with a few of the “glitches” fixed

4. Holiday Inn & Suites St. Cloud, an IHG Hotel (3-star hotel)

About this hotel

Near Highways 23 and 15, this modern hotel is a 15-minute walk from the Stearns History Museum and 7.9 miles from St Cloud Regional Airport.Subdued rooms have desks, flat-screen TVs, free WiFi, minifridges and coffeemakers. Kids 19 and under stay free with an adult. Suites add kitchenettes, tableware and whirlpool tubs.Amenities include 11 meeting rooms for up to 700 guests, plus basketball/volleyball courts, 2 full pools and a wading pool, 2 hot tubs and an arcade. There’s also a fitness room & a cafe (where kids 12 and under eat free), plus a bar and grill with live music. Nearby parking and a shuttle to Crossroads Mall are complimentary.

Things You Need to Know

  • 8 min walk to Stearns History Museum
  • 77 min drive to Brainerd Lakes Regional Airport
  • Guests liked the rooms but some complained about the beds
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned “volleyball” 48 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joshua Duerksen

One of the best stays I’ve had in recent memory This place is amazing and a great destination for traveling families, truly an oasis to relax after a long day on the road for business or pleasureThere’s something for everyone here

Plenty of entertainment for the kids, well maintained pool, hot tub, exercise centerOn site cafe, clean lobby Rooms were clean, updated, quietBeds were super comfortable with plenty of pillows in both the soft and firm variety to suit your preferences for a solid nights restStaff behind the counter were exceptionally helpful, easy going, and polite both on check in and check outHuge shout out to Josh R behind the counter on my late check in, absolute legend and truly an asset to the Holiday Inn team Found me a great rate and options, knowledgeable about the area, and easy to talk to Saved me from a long night of hotel huntingDefinitely coming back here when I need a place to stay

Clark Palmer

Well where should I start In 2018 the first time I stayed here very dated rooms but large rooms by the pool Keep in mind my reservation was for two days

The first night was a very nice room again a little bit dated but nothing wrong with it Came back later that night to go to our room and unwind they checked us out of our room and moved us into a different room because the reservation was for two different rooms two different nights apparently General manager was very sorry and comped me points for my stay nothing I can honestly complain about that except for cleaning ladies grabbing our luggage and things and moving them to a different roomFast forward to present day we are staying here now 02 – 12– 22 and again very nice updated rooms Customer service sucks here at the hotel front desk people were rude or overwhelmed with the amount of people trying to check in at 3 o’clock I understand the Hotel is busy today but the front desk and even maintenance people had no idea what to do with all these people here On top of it for such a large hotel they only had four luggage cards for people to use Requested a poolside room was bumped to the third-floor I was told by the front desk that this is a poolside room Will definitely be talking to the general manager about it Every time I’ve used reward nights here at this hotel they seem like they don’t care about people that patronize the IHG® brand Will definitely think twice about staying here in the future

Jon Pfettscher

I arrived after midnight I had called ahead to advise I would be arriving late (I had a reservation for several days) When I arrived, the security car was completely blocking the main entrance

2 security people were smoking just outside the front doors with the desk person I had to walk through the grass and squeeze between a trashcan and a post while carrying my luggage to get through The desk attendant shouted at me, “do you have a reservation?“ When I told him I did, he sighed and put out a cigarette and followed me to the door I had to hold the door open for him, despite the fact I was carrying all of my luggageRoom was comfy and clean However, there was NO water pressure The water trickled out of the shower head I asked about it at the front desk and he said he would have it checked No one did Other people in my travel party (4 rooms) also complained about the lack of water pressure There was construction going on with loud machinery outside my room at 6:30 am There is a large courtyard, arcade, etc There were loud groups with shouting and music after midnight, and security (although notified) did not manage to quiet or downI had to ask for more towels and wash rags (I was there for 5 days) They first said they couldn’t supply any, then later when I asked again I get a fewBreakfast costs $15!Disappointing service

5. Holiday Inn Express & Suites St. Cloud, an IHG Hotel (3-star hotel)

About this hotel

This modern suburban hotel is off the I-94 and a 9-minute drive from both the National Hockey Center and St. Cloud State University.The straightforward rooms come with desks and flat-screen TVs, plus pull-out sofas, minifridges and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add kitchenettes and whirlpool tubs.Amenities include a free breakfast bar and an indoor pool with a children’s splash pool and 24-hour fitness center, as well as a business center, guest laundry and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 3 min drive to River Bluffs Regional Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool but some disliked the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

James Wimp

Wonderful staff Steven at the front desk was very helpful when I made my reservation Nice discount for hospital (VA) Room was super clean and very comfortable as was the whole facility

The ladies were very nice and helpful in the breakfast area I had my son’s service dog and they helped me with my coffee and plate In the dining area they have a table setup for the missing soldier Wish I could post a picture Beautiful done if your veteran stay here

B Lindy

Had all of our wedding guests book here because they provided a free shuttle However, a couple weeks before the event they cancelled the shuttle service claiming too few guests had booked with us After asking my guests it was determined that 20+ people were already booked

When I called back to see if we could still use a shuttle because clearly we had enough people they let me know that they had no one to drive The only reason I recommended this hotel for our Guests was for the shuttle service and now it’s way too close to the event date to change reservations to a hotel that does offer transportation, I do NOT recommend using this hotel if you’re planning a wedding or event

Our Family

We wanted a wonderful night out with our two children so this was a planned family overnight trip to enjoy the pool, swimming, hot tub and just some quality time Sadly upon checking into our room we saw stains on the outer blanket top on both beds, hair in the bathtub and the fridge still had items in it from whoever stayed in it previous to us which I thought was very strange It is like the housekeeper forgot to do multiple things on her checklist prior to our check in

We were supposed to get a room with two queen beds and instead we were given a room with two double beds it seemed We have queen beds at home and the beds we slept in were def not queen beds OR maybe hotel queen beds are smaller than traditional queen beds at home It was very strange that the beds were smaller The beds were very uncomfortable and all four of us woke up with aches and pains It really was not a comfortable relaxing overnight stay We wanted to use the pool and hot tub the next morning since checkout was to be at 11am but when we got ready and all went down to the pool the next morning there was caution tape surrounding the hot tub and we were told we could not use it That was def a huge bummer for all four of us because it was one of the main reasons that we got a hotel for a night out was to enjoy the pool and hot tub as much as possible If we would have known that the hot tub was going to be closed we would have probably rented a different hotel in St Cloud since that was so important to usThe good about the hotel is the location right off an I-94 exit so the ease of getting on and off the freeway was excellent The distance into the actual town of St Cloud was about a 10min drive to shops and into the center of town The hotel is located right across the street from the Pilot truck stop, McDonalds and Subway restaurant so it was very easy to grab a bite to eat before we checked in and after we checked out The morning breakfast at the hotel was absolutely spectacular They had a full buffet style breakfast Going from right to left on the counter was an amazing pancake machine, hot fresh cinnamon rolls, toast, muffins, fresh hot biscuits and gravy, scrambled eggs, veggie and egg omelette, sausage links, turkey sausage patties, juices, milks, cereal and yogurt

6. Homewood Suites by Hilton St Cloud (3-star hotel)

About this hotel

Across from shopping and dining at Crossroads Center mall, this extended-stay hotel 4.3 miles’ drive off Interstate 94 is 2.3 miles’ drive from downtown St. Cloud and a 3-mile drive from St. Cloud State University.Traditionally furnished studio and 1-bedroom suites come with fully equipped kitchens, dining tables and free Internet access, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Additional amenities include a fitness center, an indoor pool and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 4 min drive to Seberger Park
  • 75 min drive to Brainerd Lakes Regional Airport
  • Guests praised the service
  • Guests mentioned pools 15 times
  • The fitness center has free weights

Feedback From Real Customers

amy mader

Great experience! My daughter and I went to a friend’ s Birthday party here and everybody had a blast! We stayed up really late and barely made it to the continental breakfast in time Kitchen staff was so accommodating, making sure all the girls got to make a waffle They also restocked the fixings for us,when they could have just closed the door

Thank you for the hospitality! Definitely coming here again Highly recommend!

Brad Chambers

Stayed 24 March 2022 and out of all the Hilton properties that’s we have stayed at, this, without question has been the worst! Room was disgustingly filthy, outdated and room amenities were sparse and/or not re-filled If we wouldn’t have arrived so late (around midnight), we would have left and found another place to stay Would not recommend and will definitely never stay at this hotel again!

Julie Norton

Upon arrival NO toilet paper or kleenex in roomThroughout the stay tv reception sucked!! Sofa was horrible! Ice machine on 2nd floor was not operating

Breakfast was less than desirable although the staff was pleasant Overall experience was VERY disappointing and did not come close to what one would expect from a Hilton hotel We wanted the “suite experience” of a comfortable leisurely stay and for the price is was less than “sweet” We left a day early

7. Residence Inn by Marriott St. Cloud (3-star hotel)

About this hotel

Off Interstate 75, this relaxed hotel is 2 miles from both Stearns History Museum, and swimming and rock climbing at Quarry Park and Nature Preserve.Streamlined studios feature free Wi-Fi, flat-screen TVs and kitchenettes, plus sitting areas. The 1- or 2-bedroom suites add separate living space.Breakfast, regular evening socials and parking are complimentary. Other amenities include an indoor pool, a fitness center and a BBQ area.

Things You Need to Know

  • 6 min drive to Stearns History Museum
  • 78 min drive to Brainerd Lakes Regional Airport
  • Guests praised the service
  • Guests mentioned beds 12 times
  • The fitness center has free weights

Feedback From Real Customers

Brita Springstead

Clean, beautiful and most of all awesome customer service! They came up and helped with the fold out bed, checked on things for us and were just friendly Having had a poor experience somewhere else earlier that day, it was so nice to come to such a friendly, comforting and clean place with nice amenities The kids enjoyed the pool and the breakfast was good too! The rooms were well kept and spacious

Very fun stay and nice experience

Allison Tirevold

It’s a brand new hotel so everything was very newUnfortunately that is the only nice thing that I have to say about this hotelOur rooms were reserved with a wedding block

The wedding party which included our kids had their reservations and rooms so mixed up that they were given keys to occupied roomsMULTIPLE TIMES There was a dead battery in the keyless entry system on the groom’s room the night before the wedding which the staff was not able to fix After an hour and a half another member of the wedding party went to a connecting hotel to get a charger for the system to get him in the roomThe morning of the wedding there was no hot water in the hotel While on the way to the wedding the Groom received a message from his credit card company that his card was frozen because he was charged with all the rooms that had been blocked under his name The wedding party had also been charged for the same roomsWe are reasonable folks and realize that we live in a new world now and everyone needs to take a deep breath, be patient and offer each other some grace This was over the top and very little concessions were made for these catastrophic inconveniencesWe will avoid staying at this hotel again due to this experience

Doreen Ariola

The stay was great Wonderful room Howevereverything changed when we checked out and got to our vehicle

Mine and MANY OTHERS were broken into! Our doors were locked always and we never leave anything of value when we are not in our vehicle Still our car was a complete mess with all contents of glove box and other compartments and papers everywhere We called the Hotel to find that they didn’t have any outside cameras AT ALL!Other guests had items that were lost in thisAMATEUR Attack So my question is why wouldn’t you have any cameras out there protecting your customers vehicles and safety? For as much as we paid for our WonderfulComfortable Suite almost$300 we will not be backIt’s obvious that MarriottDOES NOT value customer safety–so if you would like to have the comfort and security that you expect from a High End Hotel Experience– Just keep driving past theMarriott Residence InnSt Cloud MN There are plenty of Non-MarriottHotels that will accommodate you !

8. AmericInn by Wyndham Sartell (2-star hotel)

  • Address: 119 Lesauk Dr, Sartell, MN 56377
  • Phone: (320) 259-1120
  • Ratings: 4.1 (294 reviews) Very good
  • Website : AmericInn by Wyndham Sartell
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Modest rooms & suites in an unpretentious hotel offering free breakfast, an indoor pool & a hot tub.

About this hotel

Off Highway 15, this unpretentious hotel is 4 miles from Stearns History Museum, and 6 miles from the scenic Quarry Park and Nature Preserve.Modest rooms have free Wi-Fi, flat-screen TVs, microwaves and minifridges, plus tea and coffeemakers. Suites add whirlpool tubs, or living rooms with pull-out sofas. Upgraded suites feature fireplaces. Room service is available. Kids age 17 and under stay at no extra charge with an adult.Complimentary amenities include parking, and a breakfast buffet served in a homey dining room. There’s also an indoor pool and a hot tub.

Things You Need to Know

  • Guests liked the rooms
  • 12 min walk to the Bridge of Hope
  • 72 min drive to Brainerd Lakes Regional Airport
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Dawn Cain

The rough – Breakfast was overcrowded No milk No waffle batter

Eggs were swimming in water Pool was cloudy and didn’t seem clean Adult swim from 10-midnight which is awesome but there was a kids hockey team in there well after 10 Screaming and towel snapping each other No basket or anything to put dirty pool towels and there were no clean pool towels Parking lot not plowed correctly and then it refroze so it was deeply rutted and treacherous Rooms are not quiet You can hear everything in the hallwaysThe good – Staff we talked to seemed friendly and the room was nice and clean

Michael Abramson

The facility is average at best While the room was clean, the shower was sub-standard Mold appeared all over the tiles and the tension bar holding the shower curtain was rusted

There was a large bug in the shower when we arrived The breakfast quality and selection were sub-standardwith the exception of the “make it yourself waffles” which were quite good

jaime morse

When we got to our room the pillowcases were on the bed folded in on the pillows and the beds didn’t have covers only sheets and blankets We opened the fridge to find two waters and a bunch of string cheese The shower had a small portion of a bar of soap on the shelf

And the garbage bags were laid across the can for us to put on When we went to get breakfast everything was basically gone We got a small cup of coffee is all The eggs, sausage, muffins, etc were gone The only thing available to eat was bread and bagels

9. Hampton Inn & Suites St. Cloud, MN (3-star hotel)

About this hotel

This modern hotel next to BBC park is a 14-minute walk from the Great Clips Crossroads Mall and a 3-mile drive from St. Cloud State University.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers; some have pull-out sofas. Suites add living areas, minifridges, microwaves and wet bars.Complimentary perks include parking and hot breakfast. Amenities include a fitness center and an indoor pool. There’s also a business center, a meeting room and a snack shop, plus local area transportation.

Things You Need to Know

  • 4 min drive to Seberger Park
  • 75 min drive to Brainerd Lakes Regional Airport
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests liked the pool, mentioned 16 times in reviews
  • Guests mentioned refrigerators 18 times
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Brian Lewis

The room was nice and the lobby was clean Breakfast was tasty However, there was bubble gum on the wall of my room, and the TV didn’t work: it was on the wrong input

When I called the front desk, I was basically told there was nothing they could do I did manage to fiddle with the TV on my own to get it functional Beds were a bit hard Overall, it was okay but I’m not positive I’d return

10. Best Western Plus Kelly Inn (3-star hotel)

About this hotel

Set by the Mississippi River, this laid-back hotel is a 4-minute walk from the St. Cloud River’s Edge Convention Center and an 11-minute walk from St. Cloud State University.Streamlined rooms feature free Wi-Fi, flat-screen TVs, microwaves and minifridges, plus tea and coffeemakers. Suites add separate living areas; some have fireplaces and in-room whirlpool tubs.Parking is complimentary. There’s an indoor pool, a hot tub and a 24-hour gym, plus an informal restaurant, a business center and a game room.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Walking distance to Minnesota Amateur Baseball Hall of Fame and the Cathedral of Saint Mary
  • Guests praised the friendly service
  • Guests mentioned “tournaments” 10 times
  • The fitness center has weight machines
  • The hotel has a game room
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Adam D

Location in the city was ideal But the site itself felt like a modified senior living center Room turnover service could have been much better

They missed fecal matter or vomit (not sure which) around the toilet itself Only two tissues left in the box, had to go all the way to front desk to pickup The beds were ok but honestly not that comfortable They call the site pet friendly, but you have to sign a huge agreement to stay with them If you have dogs, there is only one small place outside to take them and its on a large incline, which I could see owners literally breaking their backs in the winter should they fall Lastly their morning breakfast consists of stopping at the front desk to pickup your (complimentary) brown bag with water and granola bar Overall just wasn’t please with the stay As we’ve stayed in better for less If you need a safe and fairly clean place to stay last minute, this place works But I’d suggest planning ahead and book elsewhere for the price

Deb Courts-Brown

The room was comfortable, but the noise from the pool came in through the air conditioner The staff was amazing, especially at the banquet dinner we attended Very fast and friendly

Nice location with a beautiful river walk easily accessibleWe didn’t have any problems, but a number of vehicles in the parking lot were broken into while we were there Windows were not broken so the thieves apparently had an electronic device to override the locks Unfortunately there were no security cameras in that area

Linda Reynolds

best western plus kelly innNOT HANDICAP ACCESSIBLE”We don’t have those Our rooms are “mobility accessible “

The hotel ” Property meets ADA of 1990 (US hotels only)” [From website]Beds would not move No room between or on either side There is no accessibility to get in or out except at the foot of the bedYou can reach the hangers in the closet if you pull everything else out first You can not reach the controls to the AC and the heat thermostat and controls are too high, alsoThe bathroom had a rail next to toilet that was vertical ( up and down) and placed back next to thigh position There was a bath stool a sheet metal triangle that folded down onto a slim 1/2″ metal rodFront entrance accessible but rooms are all the way around the building at the back corner Iffy concrete and entrance at back which is away from handicap parkingNo coffee/tea in room Front reception coffee looked bad and messy area Hot breakfast(which the web site quoted as a hot buffet breakfast in the on site restaurant) only exits if you order and pay individual prices (no buffet) 2 egg breakfast with one meat $999BUT you get a 10% discount if you show your room cardArea did not seem too safe but seemed well patrolled

11. AmericInn by Wyndham St. Cloud (2-star hotel)

About this hotel

Off I-94, this simple hotel is a mile from hiking trails in River Bluffs Regional Park and 9 miles from the Stearns History Museum.Casual rooms and suites offer complimentary Wi-Fi, minifridges and flat-screen TVs, as well as microwaves and coffeemakers. Some have in-room whirlpool tubs and/or pull-out sofas. Children age 17 and under stay free in a parent’s room.Freebies include breakfast and parking. Other amenities consist of guest laundry facilities, BBQ grills and a meeting room, plus an indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to Lake George
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned hot tubs 23 times

Feedback From Real Customers

jeffrey gilreath

This hotel deserves 5 stars for sure I stayed there for 2 months The front desk staff were always friendly , and ready to greet you as you walked in

Daily they could be found cleaning , sanitizing the lobby to make sure it was always clean They also had the breakfast bar every morning stocked up with fresh food, fruits, juices, and so much more The front desk clerk Maggie was very helpful always , and the lady with the awesome custom curls was always helpful as well They were always professional about their business and making sure we felt at ease The housekeeping was also a great bunch Anytime I had a question they helped me to get it solved immediately The whole staff was a great bunch and I was sad when I got reassigned Great job at making the people who are far from home feel better

Angela Peterson

It was very much over priced for how dirty it was The only reason I am giving it 2 stars is because there was 2 ladies that I had seen during my stay One was actually working

She wasn’t entirely friendly but she wasn’t rude by any means either She didn’t seem to care for her job She didn’t smile It was the same with the overnight girl too My room was nasty There was hair in my fridge and my sister’s fridge in a different room The room was not vacuum very well The bedding had hair in it and other STUFF The shower was NOT clean nor was there any type of water pressure The bathroom was pretty gross in general I’m wondering if my room was cleaned before I checked in and after the last person left or if they just made the bed quick and put new towels and changed the garbage I will NOT ever go there again I never seen the hallways cleaned and heard a dog next door barking all night long It was probably my worst stay in a hotel ever So the only reason I’m giving 2 stars is because if the 2 front desk ladies who clearly didn’t like their jobs but still performed them even though it was without a smile I think they are lacking house keeping all together The windows to the building had not been cleaned for at least a year to This hotel needs some work done It really doesn’t deserve 2 stars

Amber Benson

DON’T STAY HEREI made a reservation and called to confirm it, also to check if they had any king rooms available I called at 9AM and got no answer! So I continued to call for another few hours and still no answer

finally got someone to pick up and she asked if I could hold As I was waiting I could here the receptionist talking to a customer that was there I heard the conversation end and continued to wait After 10 minutes of waiting I said screw it hung up and tried calling backagain no answer I continued to call throughout the rest of the day and never got anybody to answer So we took our business elsewhere I won’t give my business to a hotel that doesn’t have the decency to answer a phone I will never attempt to make a reservation here again!

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