hotel for couple

15 Best 5 star hotels in Springfield, MA (2022)

5 star hotels in Springfield, MA

1. D. Hotel Suites & Spa (3-star hotel)

  • Address: 1 Country Club Rd, Holyoke, MA 01040
  • Phone: (413) 533-2100
  • Ratings: 4.4 (683 reviews) Very good
  • Website : D. Hotel Suites & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Homey rooms & suites in a polished hotel offering an indoor pool & a gym, plus free breakfast.

About this hotel

Adjacent to Holyoke Country Club, this refined hotel is a mile from Mount Tom State Reservation and 5 miles from The Botanic Garden of Smith College.Homey rooms offer free Wi-Fi, flat-screens and coffeemakers. Some add fireplaces, 4-poster beds and/or sofabeds; studios and 1- to 2-bedroom suites have kitchenettes or full kitchens. Room service is available. Kids age 15 and under stay at no extra cost with their parents.Parking and continental breakfast are complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a wood-paneled lobby lounge with a fireplace. A steakhouse and a casual eatery are attached to the property.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 4 min drive to the Dinosaur Footprints Reservation
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “brunch” 15 times
  • Guests praised the breakfast
  • Guests liked the nightlife

Feedback From Real Customers

Danielle Gagnon

Highly recommend I have stayed at the Dhotel numerous times It has a little bit of everything for everyone

Pool and hot tub are well cared for Beds are super comfy Breakfast is included and always a plus But mostly the staff are very attentive, and accommodating This hotel beats any chain/corporate hotel, which is an even bigger plus to support local entrepreneurs! Will definitely be back!

Lisa G

The hotel property is very nice The breakfast is great- fresh food and many choices The rooms are large and comfortable

The reason for the low rating is the terrible staff The front desk called my room at 4:30 AM and woke me up to tell me my son was on the lobby and had arrived My son was sleeping in our room! When I asked about it later that day, the man said that this person had our room number so he called us to see if we were waiting for him I asked if he checked his name or his parents’ names before ringing a guest’s room He said he had not I was woken up because of incompetence When I spoke to the manager the next day he was very nonchalant He did admit that his staff needed to be trained better His attitude was not very apologetic Also- I was there for 2 nights and my room was never cleaned When I asked they said they only clean upon request I wish I had known that I had to request That should be told to guests at check in I asked why I wasn’t told and they said that most guests just know that How can I know if I’m not told The staff is poor with terrible communication with guests Although it’s a very nice hotel, because the staff is so awful, I would not go back nor would I recommend it

Ernest Brown III

Clean and well maintained Staff were friendly and informative Pool and hot tub were just perfect

Breakfast was delicious Rooms were clean and provided that home feeling The only negatives would be the beds were very stiff and uncomfortable The elevator takes a long time to go from point A to point B When you exit the pool area you have to walk to the other side to use the elevator and water is noticed on the floor Sure you can put a wet floor sign down but if it isn’t picked up people will walk all over it and make mud from the dirt from the bottom of peoples shoes

2. Hilton Garden Inn Springfield, MA (3-star hotel)

About this hotel

Located on the grounds of the Basketball Hall of Fame and adjacent to Interstate 91, this modern hotel is a 10-minute drive to the Six Flags New England amusement park.All rooms and suites offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant and bar serving American cuisine, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 4 meeting rooms, a ballroom and a business center. The restaurant has nightly live music from May to September.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have minibars and TVs
  • Walking distance to the Naismith Memorial Basketball Hall of Fame and Connecticut River Walk Park
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned hot tubs 11 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Natasha Richards

My room was neat and clean, and the staff was super helpful and personable! The morning breakfast waitress, Lake, was super nice and on top of her orders and kept our cups full! The location was easy for me to get to after a long drive, and since I typically like to Stat at Hilton hotels, the team here only reinforces my choice! I didn’t make use of the gym this time around, but definitely got in soe pool time in both the pool and the hot tub! This made for a good night’s sleep!

Cheryl Lampitelli

Nice hotel Hate the Covid restrictions We stayed for 5 days for an outdoor show

Our room was never cleaned With 2 small garbage cans they got full after the 1st day We had to ask for them to empty the garbage We had to request more towels as if 4 towels between 2 people would ever be enough for 5 days We had to request more coffee pods and creamer etc Hopefully the next time we visit, these restrictions will be lifted

Samuel Leroy-Melamed

Uh Fairly mediocre accommodations, to be honest There didn’t appear to be a fan in the bathroom, so that was kind of a bummer

The staff was mostly reasonable It was frustrating that a free breakfast option wasn’t available, but I understand that that’s not an individual hotel’s decision, usuallyThe proximity to the Hall of Fame was great Reasonable enough proximity to the casino, though there are certainly other hotels that are closerParking was easy, so there’s that

3. Homewood Suites by Hilton Holyoke-Springfield/North (3-star hotel)

About this hotel

Off Interstate 91 and opposite Holyoke Mall, this relaxed all-suite hotel is 8 miles from the Naismith Memorial Basketball Hall of Fame and 13 miles from Six Flags New England.Traditionally furnished studios come with kitchens, dining tables and free Wi-Fi, plus pull-out sofas and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms.Complimentary perks consist of parking, hot breakfast and weekday evening receptions, as well as a local shuttle and a grocery shopping service. Additional amenities include a fitness center, an indoor pool, a hot tub and a convenience store.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Wistariahurst
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 16 times
  • Guests liked the hot tub, mentioned 14 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Colleen Taylor

One of the best hotel experiences I’ve had The staff members were helpful and friendly Any requests we had for things like more pillows or towels were taken care of immediately

We even needed help with the television in the room and they were very responsive with that The hotel/our room was immaculate Breakfast was delicious both mornings I would absolutely stay here again

Doreen Villanueva

This hotel is very nice The suites are big and have a kitchen which is wonderful if you are staying for business, as I did Bed was very comfortable as well, and I am very picky about beds

The ONLY problem was the horrendous smell of marijuana all over the hotel, even in my room I could not escape it and it was really difficult not to let it ruin my stay People were allowed to smoke right outside the entrance doors and in their cars, but that smell goes everywhere People were obviously smoking in their rooms and there was nothing that staff could do about it The smell would come into my room from the hallway and through the heating vents It was awful I can’t believe that a big hotel like this cannot address this problem

Airess Hunter

The rooms are clean but the thermostat in my room doesn’t work properly It needs to be replaced The bedroom door is coming of the hinge

I feel like for the price that they charge people, these shouldn’t be issues They only clean rooms on certain days Of your floor is the floor they are doing that day, you have to call them and request it

4. Residence Inn by Marriott Springfield Chicopee (3-star hotel)

About this hotel

Off I-90, this informal extended-stay hotel is 3 miles from Westover Air Reserve Base, 7 miles from Mount Holyoke College and 8 miles from Naismith Memorial Basketball Hall of Fame.The contemporary studios come with kitchens, sofabeds and free Wi-Fi, plus flat-screen TVs. The 1- and 2-bedroom suites add separate living areas.Freebies consist of a hot breakfast buffet, parking, and regular evening social with snacks, as well as a grocery delivery service. Other amenities include a convenience store, an indoor pool, a fitness center, and an outdoor space with BBQs.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 10 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Katy Phillips

Hotel staff were friendly and hospitable The place is immaculately clean Our room was fantastic- very large, looked new, and had many amenities

The pool area was nice and had an outdoor basketball court and fire pit area next to it There’s also an indoor exercise room The hotel offers breakfast with your room Nearby there are many stores and restaurants if you need anything

5. Hampton Inn Chicopee/Springfield (4-star hotel)

About this hotel

Set 3 miles from Westover Air Reserve Base, this modern hotel is 10 miles from Naismith Memorial Basketball Hall of Fame and 7 miles from Springfield Armory.Contemporary rooms feature free WiFi and flat-screen TVs with HD channels, plus coffeemakers, desks and custom-designed beds. Suites add separate living areas. Some rooms and suites also have whirlpool tubs.In addition to free parking, an area shuttle and hot breakfast (or weekday breakfast bags to go), there’s an indoor pool and a fitness center. Other amenities include a coin-operated laundry and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 9 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Tara Hotaling

Very nice hotel The pool is open from 9-9 (For the kids) 🙂 They have a very delicious Breakfast, with tons of choices

Pricing isn’t bad either Once again though, I am all about the interactions The Gentleman that works at the front desk that checks you in was very nice Greeting us and chatting with us about our stay Can’t ask for better service!!!

Hannah Branham

Stayed for 3 days for work the room was very clean when I walked in I mean you could smell they just finished cleaning it was great The bed is really comfy has a really nice comforter and pillows The bathroom was very clean only problem with the whole experience was that the toilet kept getting clogged when I first walked in it already needed to be clogged before using it and also the sink wasn’t letting out water seems to be a little plumbing issues but room was comfy and cosy most of the employees were very nice and accommodating the pool is very nice it’s heated no salt water the gym also has a few good things to use and a water station

All and all great experience

Michael Bath

It’s a decent enough hotel Clean, friendly service, etc However, it appears as though it hasn’t been updated in quite some time

Decor was much more dated than many Hampton Inn’s I’ve stayed at Television was also quite small Location is okay, but there’s virtually nothing within walking distance unless you like crossing very high vehicular traffic areas, there is at least a Starbucks across the parking lot

6. Naomi’s Inn Bed and Breakfast (3-star hotel)

About this hotel

A 9-minute drive from the Springfield train station, this laid-back B&B sits opposite the Baystate Medical Center. The Mass Mutual arena and convention center is 5 minutes’ drive away.The 5 individually-themed rooms (ranging in style from Louis XIV to Asian) all have private bathrooms, free WiFi and satellite TV. Some rooms have period furniture.A full farm-to-table breakfast is served in the dining room, and light snacks are offered 24/7. Parking is free.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

carissa wagner

I wish I could give more than five stars honestly We came for our daughters birthday and we’re looking for somewhere to stay because we were doing some shopping in the area I have never been so happy with a place we have stayed

We ended up not doing much shopping because we all wanted to it stay at the inn We stayed in the kinda cape room The detail and thought that went into these rooms is so apparent The beds were insanely comfortable The breakfast, oh man!, hands down the best breakfast we have ever had I will be dreaming about that breakfast! I sat and talked with the owner for a bit and she is the most kind hearted and down to earth person ever You can tell she has put her heart and soul into the inn and it truly shows We can’t wait to come back!

Anselm Beach

This was my first time staying at an actual bed and breakfast and Marci and crew did not disappoint! The rooms have different themes, are very comfortable, and you can tell that a lot of thought has been put into every detail! I did some extensive research prior to booking here, and read many reviews If you’re reading this one, you’re probably doing the same Take my word for it, the owners here are extremely accommodating, kind, and put so much effort into making everyone’s stay relaxing and memorable

So take chance! The odds are very much in your favor that you’ll have a unique and pleasant experience and meet some great people along the way!

Jacob Stinchcomb

Innkeeper is very nice and friendly and for the location, has done a very nice job of making it feel homey There is a room for all occasions! And to top the cake, the breakfast was one of the best I have had in a longtime, I should have asked for the French toast recipe 10/10 Recommend

Really close to SixFlags Way better than some big corporate hotel

7. Fairfield Inn & Suites by Marriott Springfield Holyoke (2-star hotel)

About this hotel

Less than a mile from the Holyoke Mall, this laid-back hotel off Interstate 91 is 9 miles from the Naismith Memorial Basketball Hall of Fame.Warm, unfussy rooms offer complimentary Wi-Fi, flat-screen TVs and pillow-top mattresses, in addition to minifridges, and tea and coffeemakers. Studios add microwaves and pull-out sofas, while suites provide separate living rooms.Free amenities include parking and a hot breakfast buffet. There’s also an indoor pool and a gym, as well as a colorful guest lounge.

Things You Need to Know

  • Guests praised the unfussy rooms, which have microwaves
  • The unfussy rooms have coffee makers
  • Guests praised the bathrooms
  • 9 min drive to the Wistariahurst
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

C HILL

This hotel is super outdated It needs to be completely renovated We had a problem with our plumbing in both the toilet and shower, the heating system emitted a burning smell, the ceiling entry light flickered constantly, and the electric keypad on the door was broken so we had to keep going down to the front desk

I couldn’t express my frustration to the housekeeping staff because the ones on duty didn’t speak English well I would have given 1 star but the staff was very accommodating and the manager helped us a lot I love the Marriott brand but I wouldn’t stay here at this location again until they bring this place up to code

Don Dude

Well maintained, clean, and comfortable rooms A very quiet location actually, but not far from 91 so good access Pool, gym, etc amenities, breakfast is typical mix of hot and continental

Staff is VERY helpful and pleasant All the HVAC in the rooms is in excellent working conditionParking area is a bit tight, but there is a place to park, just not the most convenient in the highway side lot areaDefinitely a great option if you want kind of a Centralized location for the Hartford/Springfield/Northampton/amherst area Not a tonne of restaurants or brewpub/taprooms nearby, but many within a 15-20 minute drive, so not bad

Jessica Medina

Easy to get to from I91 We came with young children The property was very clean! The staff were very welcoming and professional

Maid staff were respectful of personal property, we came to a clean room when we went out for the day The pool area had a shower to rinse off and clean towels Continental breakfast was pretty decent I would consider coming again!!

8. Sheraton Hartford Hotel at Bradley Airport (4-star hotel)

About this hotel

Set within Bradley International Airport, this understated hotel with warm styling is 6 miles from Northwest Park and 4 miles from the New England Air Museum.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers. Suites add living rooms, while club rooms offer complimentary access to a gym, and a club lounge serving refreshments and breakfast. Room service is offered.There’s a cozy, laid-back restaurant; breakfast is available for a fee. There’s also a modern bar and a lobby lounge, plus an indoor pool and a gym. Parking is offered for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the New England Air Museum
  • One of the few hotels in the area with room service
  • Guests liked the restaurant
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests liked the modern bar

Feedback From Real Customers

Deborah Child Trabucco

This is our first time staying here We have stayed in other area airport hotels but with a very early morning flight we felt this would be a good choice It was more expensive than we typically pay in the area but we were paying for the convenience

The check in staff was helpful The room and beds were comfortable The main reason I did not give 5 stars is during this COVID time I do expect a bit more attention to cleanliness One of the drawers had granola wrappers in it I stopped looking in the drawers after that

Wendy Weaver

Room was spotless Location perfect for early morning flights Pub service and lobby staff friendly and professional

However, I rated them low for false advertising Website says indoor pool Front desk said pool was closed I got the same response in January I recommend anyone calling first I’m not even sure they have a pool Thus they got a low rating from me

BULLY_DA_KID

In my opinion this hotel should be avoided in the Summer due to them rationing Air Conditioning I entered my room 3 hours ago Room Temperature read 76 degrees

Because it is 86 degrees out, I programmed AC TO 65 Three hours later the room is still hot and registering at 76I travel for living and have figured out that some hotels actually control how much power the AC is blowing out and on days where business is low, they ration the AC and keep it from pumping out the maximum cold airIt’s too warm in room not improving even though i set temperature to 66 I can’t sleep because it’s too warm I will never come back to this hotel during Summer Hours If you are a person who needs to sleep in cool conditions, consider my reviewUpdate: Another 4 hours and heat became unbearable that I couldn’t sleep Over 7 hours after setting the Air Conditioning system to 66, the room temperature remains over 75 I called down to front desk several times and no one answered phone I know the phone system works because I called after I checked in to see what floor the gym was on So now they aren’t answering the phoneIt’s supposed to be 90 degrees this whole week Thankfully I only have one night here and I definitely will not be coming back to this hotel I also will be telling my work colleagues and company to avoid this hotel, especially this Summer with their Air Conditioning system not working properlyStarbucks in lobby, very quick walk to Airport Security

9. Comfort Inn & Suites (2-star hotel)

About this hotel

This modest hotel is 6 miles from the Dr. Seuss National Memorial Sculpture Garden, the Springfield Science Museum and The Amazing World of Dr. Seuss Museum.Informal rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and coffeemakers. Suites add kitchens, living areas and fireplaces. Some have pull-out sofas.Breakfast is complimentary. Other amenities include a heated indoor pool, an exercise room and a hot tub, plus guest laundry facilities. Parking is available.

Things You Need to Know

  • 9 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests praised the service
  • Some guests complained about the beds
  • Guests mentioned the rooms are unclean
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Alyssa Smith

Floating dirt in the hot tub (not the first time I saw this during a visit) and someone from maintenance put too much Epsom salt in the pool so the pool area was closed for most of my stay This upset me because the hot tub was the main reason I came to the comfort inn Also, there’s weird brown stuff in the toilet and the ceilings are developing brown stains

However, the bed was comfy, the coffee is unlimited, and the people at the front desk are pleasant to talk to Not the best stay, but certainly could have been worse

Justin Eilert

The Double queen bed suite has all the amenities of home away from home at a very affordable price! Full kitchen with utensils, spacious living area and pristine bathroomThe pool, hot tub, and gym are great for those looking to burn some calories, have a little fun, or just soak and relax! The daily breakfast is delicious and served from 6am to 10am The staff is helpful, kind and welcoming at all times of day

The location is perfect for anything in western mass, conveniently located off 91 and 90 Many restaurants and shops located within a mile Definitely would stay again and recommend to anyone needing to be in the area

Thomas Nieves

Do not recommend No wifi connection at all Ciggarette burns in the room on curtains

Also While checking in to the motel the cleaning ladies wouldn’t move, blocking the entrance That was amazing Not sure if there was mold or toothpaste on the bathroom door knob but yeah… wall outlets had things stuck inside of them… you tell me how my stay was ☺️

10. Tru by Hilton Chicopee Springfield (2-star hotel)

About this hotel

With a contemporary exterior, this relaxed budget hotel is 4 miles from Chicopee Memorial State Park and 5 miles from Holyoke Heritage State Park. The Massachusetts Turnpike is a mile away.The bright, modern rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and shower-only bathrooms. Cribs and high chairs are available (by request).Continental breakfast is complimentary. Other amenities include a bar, a gym and an indoor pool, as well as parking and coin-operated laundry. There’s also a colorful patio with games and seating.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to Chicopee Memorial State Park
  • Guests liked the friendly service
  • Guests mentioned lobbies 30 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Sean Spencer

We stayed for 2 nights just a bit ago Extremely clean, including finding a drier sheet in the bedding (the best thing to find in the bedding at a hotel lol) Staff was exceptional and friendly

The only ding is that the rooms are fairly narrow, but the soundproofing between rooms was on pointBest point of design is that the whole room had a tile floor No gross hotel carpets to be seen!

K G

The Tru Hilton manager Rachel generously offered us a bereavement rate as we traveled to Chicopee for my aunt’s military funeral service As always, our Tru stay was excellent The rooms are clean and cheerful with nice desks and office chairs

The mobility accessible rooms are very large comparably and offer excellent space with vinyl wood floors for rolling a walker as well as spacious roll-in showers The breakfast is always good with fun yummy pancake maker and nice options including eggs and oatmeal Tru also has one of Hilton hotels best coffee! We love the fun locally themed lobbies, filtered water machines, clean fitness rooms, and friendly staff This hotel is near the highway but we slept well and appreciated the great value and safe parking lot to leave the vehicle overnight Definitely recommend!

Coach ShaVon Guinyard

This hotel is absolutely beautiful Our first night here we were greeted with outstanding customer service The morning after the same

We left for the day to visit schools and came back to dirty towels still on the floor and trash not emptied I called and asked for clean towels and was told I had to bring the dirty towels and get new towels After asking for the GM information I got “noise complaints” of music being too loud when no music was playing I then got noise complaints of talking too loud Which no one was We usually go to Marriott brand hotels We will stick with Marriott Very disappointing for the price we pay to stay here

11. Candlewood Suites West Springfield, an IHG Hotel (2-star hotel)

About this hotel

Set along Route 5 and across the street from golfing at Springfield Country Club, this casual all-suite hotel is 4 miles from the Eastern States Exposition and 7 miles from Six Flags New England amusement park.Warmly decorated, understated suites feature fully equipped kitchens, dining tables and sitting areas, as well as flat-screen TVs and DVD players. Wi-Fi is available.Parking is free: there’s also a lending locker with kitchen and other items to borrow. Other amenities include a heated indoor pool, a hot tub and a fitness room, plus a business center, a 24-hour convenience store and a coin-operated laundry. A gazebo with BBQ grills is also available.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 6 min drive to Connecticut River Walk Park
  • Guests liked the service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

keisha heathman

We had a 3 night stay at Candlewood Suites The room was very decently sized, clean and all the appliances worked great The staff was friendly and explained where everything was

The store area across from the front desk had plenty of food, snacks and games and appliances you could buy or borrow The food prices were really good There’s a gas station and a few restaurants within walking distance It was a very nice stay! Highly recommended

David Syracuse

The check in was smooth and easy, and the staff was friendly and helpful The room was clean and in good shape It had been modernized, but still had some older features

The closet door didn’t latch and there were just 3M hooks on the back of the bathroom door for towels The shampoo/shower gel dispenser had at some point fallen off the wall in the tub, and was just sitting on the vanity in the bathroom; the tape was still there in the tub The HVAC was loud and the wall thermostat didn’t work (even though the controls indicated to use that one) A clever little fan was provided to move air into the bedroom — it worked well The ice maker worked and the dishes were clean The hotel is dog-friendly, and our dog was very comfortable

Kristen Ott

I reserved a room for 8/5-8/7 and tested positive for Covid 8/1 As a responsible adult, I cancelled my reservation as to not spread the illness Because of this, I lost almost $500 due to their garbage cancellation policy that required a cancellation before 7/29

I would recommend staying at literally any other hotel that does not employ predatory cancellation “policies” during an unpredictable pandemic

12. Hampton Inn Springfield South Enfield (3-star hotel)

About this hotel

Set in a commercial area, this straightforward hotel off Interstate 91 is 5 miles from Six Flags New England amusement park and 9 miles from downtown Springfield.The simple rooms have free Wi-Fi, flat-screen TVs, desks and coffeemakers; some also have pull-out sofas. Suites add minifridges and microwaves, as well as sitting areas.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s a glass-enclosed indoor pool and hot tub, and an exercise room, plus a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 6 min drive to the Windsor Locks Canal State Park Trail
  • 15 min drive to Bradley International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Christina Gondek

We stayed here and blocked off rooms for family and friends for our wedding weekend It was the best hotel experience any of us ever had Tamika (the manager) would bend over backwards for you and all the maintenance workers were right there offering to help with anything

They set up pull out beds for bridesmaids to all be in one room, Gabe set up a wedding website for us to use on the invites so everyone had ease booking the rooms, the breakfasts were free and delicious, maids cleaned rooms first so people could check in early and get to our wedding rehearsal Everything was perfect They made our very busy weekend and our first night as husband and wife so easy and magical!

Justin Loughman

We chose this location due to proximity of Six Flags Very simple easy stress free ride to the park within 15 minutes The entire staff was very helpful and attentive to the details, always observed diligently cleaning all day

Every interaction at the front desk was efficient and pleasant The entire staff deserves recognition for ask the hard work noticed Upgraded and extended our stay because we enjoyed the location Also surrounded by food options, cinema half mile away We already have planned our next stay in a few weeks

ASC Professional Handling

Good rooms Service is below average Called down for extra blanket never received it

Called next night and got it awhile later On our 3rd day we are allowed to have the room cleaned We requested and it was never done Service was nothing better than red roof If you wanna pay the extra money for nicer hotel and service I suggest Marriott in Enfield One exit from this Hampton inn Had to stay here since it was full for the week

13. Holiday Inn Express Ludlow – Chicopee Area, an IHG Hotel (2-star hotel)

About this hotel

A 17-minute drive from Westover Air Force Base, this modern hotel off I-90 is also a 3.9-mile drive from Chicopee Memorial State Park.The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels, coffeemakers and minifridges. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces.Amenities include a free breakfast bar, a heated indoor pool and a fitness center, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the bathrooms
  • 7 min drive to the Lupa Zoo
  • Guests praised the friendly service
  • The fitness center has free weights and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Tiffany Tamaribuchi

I love this hotel!It’s conveniently located, and there is ample parkingIt is impeccably clean and I appreciate that the facility is entirely non-smokingCheck-in went super-fast, and staff is engaged, polite, and genuinely helpful

My room feels spacious The bed is comfortable The shower has decent water pressure and there was plenty of hot water The room and the hotel overall are quiet, and there’s not much noise from the parking lot area There is a bit of noise from traffic on the turnpike but I can only hear with the window open, and even then it’s barely noticeableThe air conditioner silently pushes out cold air even with the fan on high, the fridge also runs very quietly All the appliances in my room are in nearly new, great conditionI would definitely recommend this hotel and would gladly stay here again

Chris Haddock

Plain Jane HIE Clean rooms and halls Comfortable beds

Quiet Small but nice pool Very little service No coffee or tea out beyond breakfast Breakfast really ends an hour before it’s supposed to They start shutting things off at 9am If something runs our nor replaced unless you make a stink The staff watches you like a hawk instead of cleaning or refilling things Makes you feel like you are being watched and rushed No store or place to get anything beyond vending machines Only one ice machine in the whole hotel

andrea green

If you’re black and stay here please be cautious because they(the manager and some of the staff) really don’t want you there You’re black/African American presence is an issue for them and all it takes is for one white guest to complain about you before they ensure they go out of their way to call the police or do something to tarnish your character They will smile in your face but will quickly do something shady behind your back and laugh in your face as their doing it

14. Sheraton Springfield Monarch Place Hotel (3-star hotel)

About this hotel

Overlooking the Connecticut River, this contemporary hotel off I-91 is less than a mile from the Naismith Memorial Basketball Hall of Fame Museum and 6 miles from the Six Flags New England theme park.The modern rooms have free WiFi, flat-screen TVs, tea and coffeemaking facilities, and desks with ergonomic chairs. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers. Suites add living areas.Amenities include a casual American restaurant and a pub, as well as a fitness center and an indoor pool. There are also 24 meeting rooms and a 24/7 business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Walking distance to the Quadrangle and the Amazing World of Dr. Seuss Museum
  • Some guests disliked the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the indoor pool

Feedback From Real Customers

Alexandra Ackerman

This hotel can’t seem to decide what it wants to be In many ways – room comfort, decor, and friendly staff – it is more than a 3-star hotel But then as a guest you see room service plates on the floor from the night before long into the day, random food like potato pieces on the floor in the hallways, and experience shaky elevators that clearly need to be updated

Definitely a mixed bag, but we’ve stayed here twice and would do so again I’d just like to see a few more improvements

victoria hall

The building looks nice, the pool is nice and so are the rooms Staff were all very pleasant The reason for only 1 star is because I couldn’t get any sleep

All that covered the bed was a couple of thin sheets It was a snowstorm And very cold, all we had was just some thin sheets on the bed My room had an adjoining room with some sort of bachelor party happening When we went to the pool we waited forever for towels and were stuck at the pool without tows to be able to get out The whole time I was there I was cold

Luke Perczak

There’s a sense the 90’s haven’t left the hotel Let’s be honest, barely 2 elevators working but what’s worse is the black mold in the supply vents in the rooms So if you think you have an allergy reaction it’s not pollen

Our friends room had mold as well, so I assume it will be in majority of the hotel Bathroom has no powered ventilation The open concept of all the hallways inside makes this place noisyThis place needs more than bleach cleaning If you like nostalgia from the 90’s this place is for you

15. Fairfield Inn & Suites by Marriott Springfield Enfield (3-star hotel)

About this hotel

In a tree-filled area and off Interstate 91, this down-to-earth hotel is 8 miles from Six Flags New England amusement park and 11 miles from Bradley International Airport.The unfussy rooms and suites provide Wi-Fi, flat-screen TVs and sofabeds, plus minifridges, microwaves and coffeemakers.An outdoor pool is flanked by a sundeck. A low-key poolside cafe/bar has a terrace with a fire pit. Other amenities consist of a 24-hour gym, a basketball court and event space, as well as a lobby lounge featuring a fireplace. Parking and breakfast are available.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to the Windsor Locks Canal State Park Trail
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 14 times in reviews
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Derek

After 8 hours at Six Flags coming to this warm, inviting hotel was fantastic The place is immaculately clean My little fella and I loved the room! The bed, pillows, and comforter were so Comfy

The front desk clerks were all super friendly, and polite We ate at the bistro, the portions were huge Breakfast this morning was also a great spread, so Tyler and I had an amazing stay Lastly, the TV in a the room let us log into our Netflix account to watch a movie last night, so our overall rating is 5* to a Great hotel, with an excellent staffDerek

mike martin

Breakfast is amazing! Many aren’t doing breakfast anymore but this place has many hot and cold options for breakfast It’s why I will be back Everything is clean and modern

Staff is very resourceful and happy to work hospitality Parking is free and the lot is big enough to accommodate ANY vehicle They have a bar and restaurant on site A nice gym as well as a nice outdoor pool The only complaints I had are the ice machines are hard to use The business center printer was not working(sweet girl at front counter still took care of my needs) tho Another very nice plus was it did not sleep like marijuana Most places nowadays do Either way you can’t go wrong

Jeni Skukowski

Very clean, super bed and linens, towels super soft as well Nice TV, needs another outlet on the wall by the bed to plug in phone charger Pretty wall covering

Nice bathroom, toilet a bit loud! The bathroom sliding door has to go Mine fell off the track, extremely heavy and unsafe, especially with a mirror on it Staff friendly as was manager Nikki Breakfast decent Coffee good

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