hotel for couple

16 Best 5 star hotels in South Salt Lake, UT (2022)

5 star hotels in South Salt Lake, UT

1. TownePlace Suites by Marriott Salt Lake City Murray (2-star hotel)

About this hotel

Set off Highway 89, this relaxed all-suite hotel is 2 miles from Fashion Place shopping mall, 9 miles from Clark Planetarium and 18 miles from Alta Ski Area.Polished suites provide Wi-Fi, flat-screen TVs, and kitchenettes with dishwashers. Upgraded suites add pull-out couches; 1-bedroom suites have separate living rooms.Amenities include an indoor pool and a hot tub, plus coin-operated laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have microwaves and coffee makers
  • 7 min drive to the Henry J. Wheeler Farm
  • Guests praised the service
  • The fitness center has free weights and elliptical machines

Feedback From Real Customers

John Smith

We are in town for a wedding This hotel is in a great safe location, with numerous restaurants and stores in walking distance Rooms are clean, beds comfortable

Special thank you to Spencer Empey (GM) and his team We had a special request to have joining rooms and they went out of their way researching the possibilities and keeping is in touch of our room change request They were able to accommodate us and made our first trip to Utah a great experience Thank you! We will definitely stay here on a future visit and highly recommend this hotel

C Reese Nebeker

Easy walking distance to several restaurants, fast & short order, but nothing fancy Then stroll to Costco, Best Buy, a huge park, (NOT Central Park, NY huge) specialty bike shops, second hand/thrift, musical instruments, a hospital, as well as a bus & light rail hub That can take you up the Rocky Mountains to ski resorts, up & down the Wasatch Front through the majority of Utah’s metropolitan areas, & to the International Airport, all for less than it costs to grab a bite to eat

Heated pool, hot tub, gym, on site laundry, and complimentary breakfast help friendly staff make your stay comfortable

Savannah Dela Cruz

Shout out to the breakfast lady Kiana this morning! She was so attentive to the guest this morning, organized and clean with everything Even though she was busy, she made time to have short conversations with my family and guest Hotels definitely need more people like her

She is what you call a ray of sunshine ☀️ Best breakfast host by far!

2. The Grand America Hotel (5-star hotel)

About this hotel

This opulent European-style hotel is 1 mile from the Salt Palace Convention Center and 1.2 miles from the Salt Lake City Amtrak station.Elegant rooms are decorated in rich colors and fabrics, and feature handcrafted furniture, balconies, and marble bathrooms, as well as flat-screen TVs, iPod docks and free Wi-Fi. Suites add separate living spaces, and some have full kitchens.There’s a polished American restaurant, plus 2 elegant bar/lounges (1 serving afternoon tea), and a French-style sweet shop. Other amenities include 75,000 sq ft of event space, a spa, an indoor pool, a seasonal outdoor pool and on-site clothing shops.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • Walking distance to The Leonardo and the Salt Lake City Public Library
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the polished restaurant
  • Guests mentioned “Tea” 152 times
  • Guests praised the architecture and the grounds
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

Tom Evans

We loved this place!From start to finish everything was perfect Our young girls (<10) fell in love with the hotel and staff Everyone was so kind and welcoming, and we are just a regular family

Decor was beautiful, classic but not ostentatious Room had everything we needed, beds were very comfortable and the view over the city towards the mountains as the sun set was incredible We ate at the Laurel – just amazing! They accommodated the kids and our allergies very well The food was excellent, and very reasonably priced Something for each of us – all empty plates and pleasantly full stomachs The girls especially loved the soup, and one really liked the salmon, the other the steak Our server was delightful!We had fun riding the bus and trains around town We took an easy 30 min bus ride to Mount Olympus, and ate at Rawtopia (highly recommend- very healthy organic & allergy friendly food and the kids ate all of it!) Had a nice walk around there tooThe hotel has two pools, so of course we had to try both The weather was a little cold for the first couple of days, so the indoor pool was the winner there Nice and warm, and not too busy On the warmer days the outdoor pool was lovely Plenty of loungers and attentive service The gentle piano or harp music in the lobby bar / restaurant in the evenings was a great way to soothe the girls The hotel was quiet at night so we all slept well Can’t really think of anything negative to say about it We all hope to be back soon; the girls still ask us to send their pictures to both the hotel and restaurant to say thank you!

Keelie Reason

This hotel was beautiful Chandeliers everywhere, an amazing flower court yard, multiple lounge areas

Simply beautiful You can pay $20 for them to do valet parking They really take care of you at the front This hotel is within walking distance of restaurants, bars, entertainment, and pretty much anything you want to do in Salt Lake city I attended a conference and they put together meals that looked amazing and gourmet The service was outstanding by everyone we met

Joanna P

High-end hotel with massive suite-style bedrooms, most of which have small balconies The bedrooms are decorated in quite a traditional style and look a little worn in places I stayed here for business but don’t think I would be willing to spend my own money as the nightly rate is very high for quite a dated hotel

The pool is a great size and has plenty of loungers The hotel bar also has a large drinks menu and great service Service at breakfast can be a little slow but the food was solid

3. Embassy Suites by Hilton Salt Lake West Valley City (3-star hotel)

About this hotel

In a commercial and residential area off I-215, this casual all-suite hotel is 8 miles from Liberty Park and 9 miles from downtown Salt Lake City.The informal suites feature separate living rooms or living areas with pull-out sofas, as well as microwaves, minifridges and coffeemakers. They also have flat-screen TVs, Wi-Fi (fee) and wet bars. Some suites add mountain views, and upgraded suites offer free Wi-Fi and access to a refreshment center with snacks.Freebies include parking, breakfast and an evening social hour with appetizers and drinks. There’s also an eatery, an indoor pool and a gym, plus a business center and 8 meeting rooms.

Things You Need to Know

  • 14 min drive to the Henry J. Wheeler Farm
  • One of the few hotels in the area with room service
  • Guests liked the large rooms but some complained about the furniture
  • Some guests complained about the air conditioning
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 41 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Christina Vasa

The front desk staff are so friendly and professional and made my stay as comfortable as they could possibly can The suites are spacious clean and comfortable I haven’t tried out the Elements restaurant as it was closed the whole time we were there, but the complimentary breakfast and meals were great

Thank you for everything Luse and West Valley City Embassy! Will definitely visit you again❤️

Edward Melton

Hotel amenities in the room are substandard Several of the light switches in our room didn’t work The TV in the main room didn’t work either

It turned on but only displayed “PHILIPS” throughout our stay (3 nights) The sofabed was completely broken, kids had to sleep on the floor The saving grace for this place was that the hotel staff were extremely helpful and very customer oriented They offered us a second room, at no charge, but can’t accept having half the family sleep in a total separate floor & room We traveled with 2 minors I would stay at this place again if they updated/upgraded their room furnishings The view was awesome though 😀

Liz E

Bad Room ExperienceI made a reservation a night before my wedding in March 2022 with my 2 kids so we can get ready the next day close to the reception I checked in at 1am, they were friendly Once we were going to bed the Bed sheets were yellow! Disgusting! I called front desk, they apologized and offer to give me another room in the same floor

My kids and I packed and moved We checked the Bed sheets before unpacking and same thing Yellow!I called front desk and they offer another room in the same floor again but this time the Front desk lady went to check the sheets and Yes Yellow again!!So front desk and the security went to get clean sheets, at this time it was 3am!! We had to be up at 6am to get ready for my wedding, we were super tired!!Front desk said they will discount my stay but unfortunately they didn’tVery disappointing to Pay this price for a suit and get a dirty bed! I just hate a night before my wedding me as the Bride and my little kids had to go through this so late In the nightAt least the Breakfast was good!

4. Crystal Inn Hotel & Suites Salt Lake City (3-star hotel)

About this hotel

This unpretentious downtown hotel is a 13-minute walk from Washington Square, 1.4 miles from Salt Lake Temple and 5.6 miles from Salt Lake City International Airport.The simple rooms come with sitting areas, microwaves, minifridges and coffeemakers, as well as flat-screen TVs and free Wi-Fi. Suites add whirlpool tubs.In addition to freebies such as a hot breakfast buffet, an airport shuttle and parking, amenities include a 24-hour on-site convenience store, a fitness room, a business center and 3 meeting rooms.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the bathrooms and the showers
  • 4 min drive to the Clark Planetarium
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the pool and the hot tub

Feedback From Real Customers

Erica O.

We loved our stay here The staff was so friendly The room was clean, the bed and pillows were comfortable, and we loved the whirlpool tub, it was huge and felt more like a hot tub

The breakfast buffet was great, probably the best hotel breakfast we’ve ever had and the views were incredible If we ever come back to Salt Lake City we will definitely be staying here again!

Jim Tinlin

Stayed here 4 nights and was very happy with the facility Rooms are good sized and everything is kept very clean There is an Enterprise car rental location on the next block if you want to do some exploring and you didn’t drive in

Morning breakfast has a very good selection of itemsA free airport shuttle is available, just call the hotel and they will pick you up within about 30 minutes A number of good restaurants are within walking distance

Steph Luamanuvae

We love the Crystal Inn Downtown Salt Lake We’ve stayed there several times and the staff is amazing I’ve had the pleasure of meeting Scott the front desk clerk

He is so informative and such a nice guy The assistant manager Ben went above and beyond to make our family’s stay enjoyable The rooms are always clean and tidy The morning breakfast is great I enjoy the cleanliness of the hotel and love the indoor hot tub and pool during the winter I have recommended this hotel to many of our friends who’ve enjoyed their stay as well

5. Hyatt House Salt Lake City/Downtown (3-star hotel)

About this hotel

This laid-back hotel is a 3-minute walk from Clark Planetarium, a mile from Temple Square and 2 miles from The Leonardo Museum.Straightforward rooms offer complimentary Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges, microwaves, and tea and coffeemakers. Suites add kitchens.Amenities consist of a bar, a 24-hour gym and a convenience shop, plus BBQ grills and meeting space. There’s also an outdoor pool and a patio with seating. Breakfast and parking are available.

Things You Need to Know

  • Guests liked the large rooms and praised the kitchenettes
  • Walking distance to the Clark Planetarium and Discovery Gateway
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 23 times
  • The fitness center has weight machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Jessigail Larsen

It was nice and has a great location If I could review the other customers I would not give a great review because the lobby smelled like pot when we arrived and they had cases of beer out making it feel like they were going to be there a while and we were invading their private party We loved our room and customer service was awesome but we didn’t get good sleep with so many guests making noise all night through the seemingly thin walls

This would probably be a great place if you are a night owl, I really needed my sleep for travel and liked the convenience of this location being downtown

Ryan Saunders

Location is everything here, we were going to a jazz game and were able to just walk there I even had to walk back because you couldn’t take bags into the game, and it only took about 5 minutes walkingThe room was nice and clean

Breakfast was good This was our second time staying here and will most likely will be back in the future

Cee GeeBee

We had a great night here before our flight out of SLC The room was the perfect setup and is really conducive for longer stays There was a kitchenette, a living area, the bedroom, and nice bathroom

Very quiet and adequate breakfast in the morning We’ve had great experiences with the Hyatt brand and would definitely stay at a Hyatt House again!

6. Crystal Ranch Lodge & Resort

About this hotel

428 4800 S Suite 2C, Salt Lake City, UT 84123(844) 553-3474

Things You Need to Know

  • 10 min drive to the Henry J. Wheeler Farm
  • 15 min drive to Salt Lake City International Airport

Feedback From Real Customers

Jon Morse

What an awesome day at Crystal Ranch First of all they return calls! What a concept in todays’ world Secondly, the property and venue is outstanding

Lots of fish, tremendous lodge, excellent vistas and great hosts Lane was an exceptional guide who adapted his style to my experience He knew where the fish were and how to entice their interest I highly recommend this experience! Jon… Kokotrout

Eric Matz

We have fished a good portion of the Western US and even abroad and you truly do have a little slice of heaven there in that part of Utah It was even better being able to have the place to ourselves! You guys have done an amazing job on everything… The attention to detail on the lodge and property is 2nd to none Kacie is the BEST… that place would be the same without her… I’m sure you guys already know that… her ability to do it all, attitude and overall demeaner were awesome and her meals were nothing short of fantastic

She had explained all the work you and your brother had put into the property which made me appreciate the property and what you guys have accomplished even more Thank you, Dave We will definitely be back again, possibly for a fun family trip for a few days

Jason Parker

We loved the property It was expansive and beautiful We saw plenty of deer, a variety of birds, and even a couple of elk on the last morning

The breakfasts and dinners were fantastic! Cornish game hen, fillet mignon, and beef wellington for dinners Omelettes, blueberry pancakes with blueberry syrup, and french toast for breakfasts Taking lunch to eat out on the river was peaceful and so enjoyable The lodge is nice and we loved our windows looking out over the ranchAnd the fishing was probably the best fly fishing I have ever experienced! I was a little concerned that in May we wouldn’t catch many, but we caught a lot, and it was awesome! My wife came with us on the river and loved being out there and was happy I caught fish Eric was our guide, and he was super patient and great I was like a little kid with him undoing my snags and tangles all the time He never grew tired of having to tell me the same things repeatedly One of my favorite things was that on the first day we caught 5 trout species! We caught mostly browns, a rainbow, a cutthroat, a brook, and a tiger trout That tiger trout was the cherry on top! The other thing we loved was the educational aspect Eric taught me various techniques Most of the time we fished with a dry-dropper and were catching them on the dropper We also fished with just a dry fly and caught some that way Then Eric taught me how to use a Euro-nymph rig I had a good hit on that The other technique Eric showed me was how to fish streamers I had so many hits, including some really big fish, on the streamers I finally caught one on a streamer and was so happy! Fishing on the ranch was simply amazing

7. Hampton Inn Salt Lake City/Murray (3-star hotel)

About this hotel

A 3-minute walk from the Jordan River Parkway Trail, this modern hotel is also 4.6 miles from Wheeler Historic Farm.Flat-screen TVs, coffeemakers, and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds.There’s an indoor pool, a hot tub and an exercise room, in addition to free hot breakfast (or weekday breakfast bags to go). Other amenities include a 24/7 business center and complimentary parking.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the friendly service
  • Guests mentioned microwaves 10 times
  • Guests mentioned hot tubs 25 times
  • Some guests complained about the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

MacPointMan

This is an older Hampton Inn It desperately needs some attention Not in the best part of town

No refrigerator or microwave in the room as normal in many Hilton properties I was scheduled to stay for 4 nights I moved to another much better Hilton property for the same rate downtownI would recommend this place only if you need a room to sleep in or it is ski season and the rate was good Definitely better hotels in Salt Lake City to stay in

Stephanie Nightingale

Absolutely horrible customer service! An older woman’s husband was dying in the hospital and the hotel wouldn’t allow her to extend their reservation because he wasn’t at the hotel – in person! How in the world would he be able to do that? The woman offered to pay cash but the front counter shooed her away When she asked if he wanted her to sleep in her car, he just shrugged Appalling customer service

All staff were the same None seemed to like their jobs and several talked badly about new management DO NOT stay at this hotel

E. Jeffrey Hill

Because my wife is allergic to dogs and there were no rooms for her at this hotel because ALL rooms are pet friendly We asked to change rooms, no dice

even though the parking lot was basically empty We asked for a refund, no dice because we paid ahead I have stayed at Hilton properties for 40 years This has never happened before, and I hope it never happens again Or I may move to Marriott!

8. Kimpton Hotel Monaco Salt Lake City (4-star hotel)

About this hotel

This hip, upscale hotel in a historic building is a 6-minute walk from the Salt Palace Convention Center and a 10-minute walk from Temple Square.The boldly stylish rooms feature flat-screen TVs, yoga mats, iPod docks and Wi-Fi (fee). Suites have separate living areas with pull-out sofas, with some adding wet bars, dining tables and 2-person whirlpool tubs.Perks include an on-site New American restaurant, a fitness center and ski services, as well as complimentary morning coffee, a wine reception and use of bikes. Pets are welcome, and receive toys and treats at check-in, as well as use of beds and bowls in-room.

Things You Need to Know

  • Walking distance to Temple Square and the Utah Museum of Contemporary Art
  • Guests liked the clean rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms and the showers
  • Guests liked the friendly, professional service
  • Guests liked the New American restaurant
  • Guests mentioned “dogs” 41 times
  • Guests liked the lobby

Feedback From Real Customers

Kerri McEntire

The hotel is beautiful and the location is great The room was very clean and everything including linens and towels were a step up from the standard hotel Unfortunately, we had to wait almost an hour for our room upon check in, staff wasn’t apologetic

I had called reservations to extend a night, however the next day our keys were disabled Again, the front desk had no apologies They were not friendly, unlike the housekeeping staff And for some reason the restaurant was closed with the exception of breakfast Overall, nice but the front desk staff could be warmer and more accommodating

Eric Foster

Great experience Friendly staff, clean property Great bed

Overall great experience and would stay at again Only items that are minor on my radar Parking is actually easier if you use valet vs the parking garage next door Shower head wasn’t my favorite but water pressure and hot water was great Minor if I had to nit pick Would definitely stay at this Kimpton again

Jeanne Aldrich

From the minute we were checked in at the desk by Bonnie we were treated with friendliness, professionalism and respect The Hotel lobby is stunning, the services from Valet to restaurant were fabulous The room was beautiful, comfortable and with water and amenities that were nicer than any hotel we have stayed at

The hotel is conveniently located within walking distance of theaters, restaurants and is simply the best place to stay in Salt Lake We will always stay here Hopefully wine hour with again be available as we look forward to that being included in all the Kimpton that we stay at Don’t know why it isn’t here My friends blame it on the Mormon Church with seems to make sense and nonetheless did not detract from the lovely boutique atmosphere is this sweet 5 star hotel!

9. SpringHill Suites by Marriott Salt Lake City West Valley (2-star hotel)

About this hotel

On the grounds of Valley Fair Mall shopping center, this informal all-suite hotel with views of the Wasatch Range is less than a mile from Interstate 215, a mile from Maverik Center arena, and 9 miles from Temple Square in downtown Salt Lake City.Featuring mountain views, the streamlined suites provide Wi-Fi, flat-screen TVs and sofabeds, plus microwaves, minifridges, and tea and coffeemaking equipment.Amenities include a convenience store, as well as a 24-hour gym, an indoor pool and a hot tub. Breakfast and coin-operated laundry facilities are available, as is parking with electric charging stations.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 14 min drive to the Henry J. Wheeler Farm
  • 14 min drive to Salt Lake City International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Chris Gee

We were in Salt Lake last week for my daughter’s volleyball tournament We were pleasantly surprised with both our hotel and the wonderful people working there Cold weather during spring break was not something we we’re looking forward to but our experience at SpringHill Suites West Valley was relaxing

Miguel, the general manager is a great person The ladies at the front desk always greeted us with a smile Our room was spacious and clean The workout facility was clean and adequate Breakfast was perfect for a family on the go early in the morning The location is a fairly short drive to the downtown convention center My wife and I enjoyed a few drinks across the parking lot at Pins and Brews Red Robin, Starbucks, In and Out Burger, and a DQ in the mall…we enjoyed our stay in SLC and our home base, SpringHill Suites

Jerry Zhong

Overall a solid night stay, and location is very convenient However, the breakfast was slightly disappointing: lacking a bit of varieties compared to other marriotts we’ve stayed at Also, if you arrive in an EV and is planning to use the charger at the hotel, take it with a grain of salt since both the plugs were out and I had to go to downtown to top up

Markia Lewis

We stayed here on business and we really enjoyed our stayThe staff was friendly and accommodating; they called me when my Amazon package arrived and placed us in a non pet room since I’m allergic to pet dander They provided clean extra towels, without a wait

The hotel is directly across from the mall that has one of the best movie theatres on town! We selected lounge seating and the theatre also had excellent surround sound There are also a lot of resturants within walking distance; and a bowling alley that has a full rssturant and bar, axe throwing, pool table, video games and billardsThe room was super clean!***My only major complaint, the hotel needs to offer decaf coffee This is the only Marriott hotel that I’ve stayed at, who didn’t offer decaf coffee You should offer a decaf option

10. Salt Lake City Marriott City Center (4-star hotel)

About this hotel

A 5-minute walk from the Gallivan Center, this upscale hotel is 13 minutes by foot from Temple Square, and 1 mile from Clark Planetarium.Plush rooms offering views of the Wasatch Mountains or Gallivan Plaza, feature flat-screen TVs with premium cable channels, desks and coffeemakers, plus free WiFi; some have minifridges. Upgraded rooms offer access to a lounge with complimentary continental breakfast and evening appetizers. Suites add separate living areas.The property offers a bar and an upscale Italian restaurant, as well as an indoor pool, spa and fitness center. There are also 17 meeting rooms, plus a business center and parking for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • Walking distance to the Salt Lake City Public Library and the Beehive House
  • Guests praised the friendly service
  • Guests praised the upscale restaurant
  • Guests mentioned concierges 13 times
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Nadia S. Evans

Room was very clean, I love the absence of carpet! Bathroom is of a good size, and given that it is in Downtown, room size is adequate Beds were comfortable, but not amazingBig problem was the AC, which just didn’t get to temperature all night

Our entire family was uncomfortable all night I did love that the window could be opened, but it was too warm outside for that to be helpful to usService was friendly and helpfulHotel is suffering from a seizure when it comes to cosmetic updates Part traditional, part farmhouse?! It didn’t work at all Doors and paneling the hotel are not in great shape

Trish Butler

A beautiful, clean, great location hotel I was in Salt Lake for a conference and this Marriott is a quick walk to the Salt Palace, lots of restaurants and shoppingMy room was big and spacious, exceptionally clean and well cared for by friendly staff

Great big bathroom with full size shampoo/conditioner/body washRoom service breakfast is a bit pricey but still tasty, and the restaurant downstairs has a great menu and friendly staffAbsolutely would stay here again Thank you to the staff!

Michael Mayo

Excellent location and staff! The highlight of my four night stay was the room service received from Juan He went above and beyond to showcase the meals, had an excellent attitude, and made it an experience I won’t soon forget Having worked in the hospitality industry, he stuck out as someone that genuinely cares about his guests, his craft, and the place he works for

Looking forward to my next stay here!

11. Hilton Salt Lake City Center (4-star hotel)

About this hotel

This modern conference hotel is a 4-minute walk from the Salt Palace Convention Center and 2.7 miles to the Utah Museum of Natural History.All rooms (some with mountain views) offer sophisticated decor and custom-designed beds, plus minifridges, flat-screen TVs and WiFi (fee). Suites add separate sitting or living areas with sofa sleepers.A buffet breakfast is available, and there’s also a steakhouse restaurant and a cafe. Other amenities include a business center and over 24,000 sq ft of meeting space, plus an indoor pool and a fitness center.

Things You Need to Know

  • The rooms have minibars and TVs
  • Walking distance to the Utah Museum of Contemporary Art and Temple Square
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • 11 min drive to Salt Lake City International Airport
  • Guests liked “Steakhouse”, mentioned 34 times in reviews
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool and the hot tub

Feedback From Real Customers

Jamie Burchfield

Our room wasn’t really clean I found dog hair under my pillow in the middle of the night The bathroom had the smell of hint of puke when steamy

The pool area and work out rooms were also used during our stay They were in good repairThe Steakhouse Spencer’s Steaks and Chops, is worth the visit Great food and serviceThe doorman was great The woman checking us in acted like she had better things to do and didn’t want to take the time to address the issue with the hotel credit that we had The hotel management that I was told to call and leave a massage with never returned my callIts down town and close to things That being said there is a lot of crime down town and the area is not safeWe visit the area 2 to 4 times per year The Hilton does fine without our business and can continue to do well without our presence We will not return

Nik Rama

I’m really impressed with the customer service and amenities of this hotelA few friends and I stayed here a couple nights to be close to the downtown area It is really easy to get around from this location and is within walking distances to many restaurants and bars

The hotel itself is really nice with a couple of restaurants and a Starbucks within it There’s even a rental car center within the hotel for those who need to rent cars There is a parking garage beneath the hotel with its own separate elevators Four elevators operate all of the floors of the building which is a teen stories high When we checked in, we were graciously given a complementary upgrade to a larger room on the top floor with a fantastic view of the mountains One issue is that the hallway outside our room is extremely warm in temperature The rooms themselves have no issues temperature wiseThere is a massive and well-kept indoor pool on the second floor of this hotel The fitness center is split into two sections, one for cardio and one for weights, and these rooms are also located inside the pool areaThe parking garage below the hotel is really easy to get in and out of, however, finding spots is extremely tough as massive pillars in the garage block many parking spaces from being accessibleOverall, this is a great hotel if you’re looking for a good location in the city

Acer

Fairly standard hotel that seemed relatively clean However, the hotel is beginning to show it’s age The bathroom ceiling is beginning to crumble due to years of humidity (no vent fan in the bathroom) and there is mold growing in the bathtub grout

The toilet paper rolls in the bathroom both had less than half a roll left with no replacement rollsThere are no microwaves in the rooms, but there is a communal one in the front desk area The pool area seems like the nicest part of the hotel The gym area is a typical hotel gymThe hotel is in a fairly centralized location close to plenty of eateries, pubs, attractions, and public transportationThe front desk staff were friendly and helpful Unfortunately the Hilton app didn’t work for keyless entry during my stay, however the physical key wasn’t a problem Check in and out were effortless through the app That being said, I probably should have stopped by the front desk as I have 6 different charges totalling over $2,500 for a $800 stay Additionally I opted for the extra Hilton points rather than meal credits during the check in process and the points have yet to post

12. DoubleTree Suites by Hilton Hotel Salt Lake City Downtown (3-star hotel)

About this hotel

This modern all-suite hotel in downtown is 5 blocks from Interstate 15, 2 miles from Temple Square and 7 miles from Salt Lake City International Airport.Warm suites with separate living rooms offer pull-out sofas, plus flat-screen TVs, minifridges, microwaves and Wi-Fi.There’s a casual bistro and a sports bar, as well as a fitness center and an indoor heated pool. Additional amenities include 6,000 sq ft of meeting rooms and a business center. Parking and breakfast are available.

Things You Need to Know

  • 4 min drive to the Salt Lake City Public Library
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but outdated
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned “cookies” 74 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

osubeav21

I love the location of the hotel The service was spectacular The front desk and manager were very helpful and constantly making sure that everything was good

I also really enjoyed the atrium The hotel has a lot of great amenities like a Starbucks and a restaurant and a really comfortable giant seating area with a lot of comfortable couches and chairs and ample places to plug in your electronics to charge The pool was nice even though I did not end up using it but I used the fitness center a couple times and it was great The location is very good close to the airport and downtown It is it is definitely a solid four stars The bed was very comfortable in the room was really clean The only reason I would not give it five stars as I felt the rooms themselves were very dated They had kind of an ugly yellowish seventies look and really dim lamps and lighting and I think the rooms are in grave need of upgrading Like I said though they were very comfortable and clean All in all, I would definitely come back

Kaylani Boland

I stayed here about 5 years ago & remember it being pleasant This visit not so much, the front desk was friendly & helpful however there was an attendant walking around the elevators talking about mechanical something or other which made me quite nervous I flat out asked her if we were going to get stuck in the elevator? She said “I think they’re fine but sometimes when they’re at full capacity they can get thrown off” whatever that means? (yikes) I finally asked her to stop talking to us while we waited for the elevator

The decor was super dated, bathrooms were absolutely filthy behind the doors & around toilets, the sofa sleeper also had a brown stain on one cushion I wish I could share photos of our findings We paid $225 each for 2 rooms that my 14 year old twins didn’t even want to shower in because they were noticeably grossI wouldn’t recommend eating here We got the breakfast buffet @ $15 a head & didn’t eat anything but the sealed yogurt & a little fruit Honestly I’ve had better food in hospitalsThis place is overpriced but under delivers…at least we didn’t find any bedbugs :/

Ceanbriana K

The front desk representative Chino was amazing! Very sharp and knew exactly what she was talking about, She helped from when I checked in to my check out day!! She was always willing to help and was always happy and positive!! The housekeeping on the other hand was not so great, I had requested service the night before the day I needed it, and I was gone for the whole day when I returned my room was still dirty, which I understand them being very busy, but when I asked them to clean it they took about 25 minutes and when I went back into my room it was still dirty and bathroom was clearly skipped, the only thing that they did was restock my towels, which I was grateful for but why did it take 25 minutes? When nothing was cleaned? I was a housekeeper for 4 years and I know what is supposed to be done, very disappointed with the housekeeping service, The breakfast chef was amazing!! And was always smiling and was very helpful! She made great omelets! Very pleased with the food!

13. The Little America Hotel – Salt Lake City (4-star hotel)

About this hotel

This upscale hotel in a redbrick building is a mile from both Temple Square, a landmark Mormon plaza with a visitors’ center, and Beehive House, Brigham Young’s former home.Sophisticated rooms feature free Wi-Fi and flat-screen TVs. Some come with marble bathrooms, sitting areas, desks and minifridges.Amenities include indoor and outdoor pools, as well as a fitness center with a whirlpool and a sauna. There’s also a relaxed American grill, a colorful coffee shop and an elegant lobby lounge, plus a gift shop and 16 meeting rooms.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • Guests liked the large, clean rooms but some disliked the air conditioning
  • Walking distance to The Leonardo and the Salt Lake City Public Library
  • Guests praised the room service
  • Guests praised the restaurant, which has a dinner buffet
  • Guests mentioned “the gift shop” 47 times
  • Guests liked the grounds and the lobby

Feedback From Real Customers

Dave N.

Although I had read some negative reviews prior to staying here, my wife and I enjoyed our stay and we’re happy with the hotel We were on the first leg of a 3 state anniversary trip and upon arrival we were told we were upgraded to a tower room at no extra charge The room was VERY large and well equipped, a definite upgrade to what I had booked

Older decor throughout the hotel but well done and a change from what we usually stay in when traveling Just a couple of minor suggestions: provide glasses for beverages, only paper coffee cups were available Also, our room had a spacious balcony with a great view of the city but their are no chairs to sit and enjoy it?

susana danso

I used to work here so I sometimes use my benefits to get a room for a day or two with my children as a short getaway Always a great experience and the coffee shop has some of the best soups and salads I’ve ever had We also had the brunch buffet a couple of times and loved it because of the variety they offer

There’s also a gift shop, a lounge coffee bar and indoor/ outdoor swimming pools We usually stay at a tower room but one time we stayed at a garden room and it was beautiful too I highly recommend Little America for your next hotel stay in Salt Lake City

Lisha Redford

I chose this hotel for my one year wedding anniversary with my husband Where the main desk is to check in, is beautiful, but the rooms are a completely different story There were stains all over the floor, the walls were dirty, the heating/air system was dysfunctional, the heating vents were hanging halfway out of the walls, the wallpaper was coming off in certain places

Absolutely no effort to clean this room before we checked in, or keeping up on the maintenance of the room I went to sit in a chair to do my hair and there was a huge red stain on the chair We ended up leaving and not even staying the night If I could give a negative review I would The $100 deposit is absolutely ridiculous, I would expect that amount from a nice hotel but this was disgusting Very disappointed

14. Radisson Hotel Salt Lake City Downtown (3-star hotel)

About this hotel

Set a 10-minute walk from Temple Square, this contemporary hotel is also 1 miles from the Utah State Capitol.The modern rooms feature free Wi-Fi, flat-screen TVs with cable channels, and work desks. They also come with coffeemakers, and kids 18 and under stay at no additional charge with an adult. Suites add separate bedrooms, and living rooms with pull-out sofas.Amenities include a casual restaurant and bar, plus an indoor pool and a hot tub. There’s also an exercise room, a business center and meeting facilities.

Things You Need to Know

  • Walking distance to the Utah Museum of Contemporary Art and the Family History Library
  • Some guests disliked the furniture and others complained about the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the views
  • Guests praised the nightlife
  • Guests liked the indoor pool

Feedback From Real Customers

Paul Orr

Not a 4 star hotel, but is nice and conveniently located downtown Their lock system for the doors to the rooms is very problematic I would not stay here again based on that alone

I had to have my key reset 4 times and some friends we were staying with got locked out of their room when they went to get ice The breakfast buffet looked really nice, but costs $20 The towels are extra long and the beds are comfortable I think the beds at Holiday Inn Express are better, but they are still nice I really enjoyed the hot tub The pool is a little on the small side, but it was a perfect temp and clean Overall, if it would not have been for the door issues, I would give this hotel 5 stars

Melanie Stam

The room was alright The bed was soft The problem we had was communicating with staff as is when we went down for breakfast the employee said it was a buffet and showed us in

We got the continental breakfast and sat down with our plates We just started eating when that same employee who showed us in came up and asked us for a voucher for breakfast We didn’t know what he was talking about so he said we had to pay We already got out plates of food so we paid Our bill was $43 for a continental breakfast for 2 people It was insane I feel like continental breakfast is nice it’s not the best breakfast but you put up with it because it is free They should honestly feel embarrassed but the cost of that garbage Oh And the cost of that room was absolutely not worth it We paid almost $500 for 2 rooms with a joining door for 1 nightYou can do better

Christie Cook

This is definitely the place to stay to be close to everything! From our hotel we walked to the Gateway, Farmer’s Market, and City Creek! The rooms were clean and comfortable They offer underground parking for $22/day which is a bit steepThey upgraded our room because they ran out of regular king rooms, so that was an added bonus!

15. The Peery Salt Lake City Downtown, Tapestry Collection by Hilton (3-star hotel)

About this hotel

In operation since 1910, this upscale hotel is a 5-minute walk from the Salt Palace Convention Center and a 6-minute walk from the Gallivan Center. It’s also 14 minutes’ walk from Temple Square.The elegant rooms have city views and period furnishings, as well as flat-screen TVs, iPod docks and free Wi-Fi.There’s an informal, modern restaurant with a wood-fired oven. Amenities also include parking (fee) and a bar with TVs, as well as a fitness room and meeting facilities.

Things You Need to Know

  • Guests praised the beds
  • Some guests complained about the bathrooms and the showers
  • Walking distance to the Utah Museum of Contemporary Art and Temple Square
  • One of the few hotels in the area with room service
  • Guests praised the architecture and the lobby
  • Guests praised the bar

Feedback From Real Customers

Ron Gatherum

The is a nice place to stay for being older The beds are comfortable but the pillows not so muchIt is a good location downtown as well

I think what I liked most was the bar attached to the hotel They provided menus for each eating establishment attached to the hotel so we could order anything from a high end steak to great finger foods and appetizers All while in the comfort of the bar in the relaxed atmosphere The staff at the hotel and bar were very attentive and friendlyI was taken aback by the lack of parking as I’ve never had to pay for parking independently from the hotel before It was quite expensive for what was provided as well Maybe I’m a bit sheltered, I don’t know but all in all it was a great experience

Kyla Beck

What a beautiful place!!! I loved walking into the lobby, and seeing how big and beautiful it looked The employees there were all so kind, and took wonderful care of us! We stayed for our birthdays this past week, and we will most definitely be staying again!! Our room was huge, the bed and pillows were so soft and comfortable It was so fun to get away for a bit, and be able to relax here

Thank you guys so much for the amazing experience

Morgan Jaffray

Stayed for 4 nights and location was perfect! Walkable to all the best restaurants and bars I know the building is old, but maintenance needs to be kept a up with Drains in sinks not working and drains in showering falling off

Temperature settings in shower are backwards Bathrooms sinks in lobby make a screeching noise when turned on Rooms are extremely small and sinks are outside the bathroom, in the bedroom area The king size room felt even too small for 2 people Would be nice if they took each 2 rooms and combined it into 1 room to make it more modern and spacious so guests aren’t crammed Staff were nice and always had fresh coffee and water Bar downstairs I do not recommend Weird theme with gargoyles , strange music , and drinks are too surgery Head to Lake Effect bar instead

16. Residence Inn by Marriott Salt Lake City Murray (3-star hotel)

About this hotel

This understated, all-suite extended-stay hotel is a mile from Murray Park, and 3 miles from both Wheeler Historic Farm and Willow Pond Park.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens, and tea and coffeemakers.Complimentary perks include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of a gym, an indoor pool and a convenience shop, plus meeting space, a hot tub and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to the Henry J. Wheeler Farm
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests liked “suites”, mentioned 16 times in reviews
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Kolenya Holly

Very limited parking space, I had to park in the back of the hotel with no sideways that lend towards the front of the building Unsafe during the dark in my opinion Checked into my first room with the temperature almost at 80°F and called front desk, she was pretty short with me saying to give it a couple of minutes but since I walked into the room with the AC turned on but still at 80°, it obviously wasn’t working

Arranged for another room, same situation Come to find out, front desk finally said there was a problem with the AC earlier, so maybe the problem wasn’t solved or they should have double checked if the AC was working properly Third time was the charm for the AC but the room is dirty and smells horrid, I had to spray my hairspray to mask the smell The toilet wasn’t cleaned thoroughly either Cleanliness should be a priority Marriott bonvoy is about to lose a customer for good

Broderic Hall

VERY DISAPPOINTED!My wife and I booked a room here, and ended up having to reschedule due to Covid We called a few days in advance to see about rescheduling our stay We were told by the manager, this wouldn’t be a problem

We were transferred several times to a department that was supposed to help, only to find out they couldn’t help with this only the manager could We continued this process several times, and got no where We called in again a day later, and received fantastic customer service from Jessica She empathized with the situation, and said her managers would definitely be able to help She told us to expect a call on Monday from the managers We never received a call back We waited a week and didn’t hear anything back We called again a week later, and spoke to Alexis She was great at listening, but let us know she would need to speak to the manager The manager, Jason, said there was nothing he could do, and we would not be able to get a refund, credit, or anything even after we were told this could be done I asked if I could speak with the manager Jason to explain the situation to him, and was told that he was not available This was poor customer service on Jason’s part, as we received no explanations on why nothing could be done, after we were told multiple times we would be helped We hope this review is read, and fixed for future incidents that are similarFeel free to reach out for any additional details

Kyle Brandon

The hotel room was very dark and outdated The bathtub dripped all night I had to hit the up button on the thermostat about 10 times just to get it up one degree

Limited parking unless you want to park in the upper lot and walk a mile to the elevator Also, they did not allow late check out due to having “full compacity”, which I have never had this issue with Marriott before I stay at Marriott’s 2-3 days each week and I come to the Murray area frequently and I thought the hotel looked nice from the outside so gave it a try I am very disappointed and will start staying further from my work location to have a better experience Think twice before booking here

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