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11 Best 5 star hotels in South El Monte, CA (2022)

5 star hotels in South El Monte, CA

1. Shangri-Lodge Apartment Hotel

About this hotel

5640 Rosemead Blvd, Pico Rivera, CA 90660(562) 942-7104

Things You Need to Know

  • 20 min drive to Pirates Dinner Adventure
  • Guests praised the service

Feedback From Real Customers

Delbert Hunter

I just had to leave because of having surgery but I have to say this is the best place I’ve li4in since returning to Los Angeles 15 years ago The rooms are fully furnished and comfortablethey are the best studio type of apartments i have seen in LA

The rent is better than places not half as nice The weekly maid service is a bonus you won’t find anywhere else They laundry is cheaper than anywhere I’ve previously live The management i is outstanding in their treatment of tenants I’ve never felt more comfortable anyplace else I’ve lived It’s convenient to the freeway and between two great shopping areas as well as the library, senior center and other places to explore I’m hoping they will have a room for me after I recover from my surgery I can not give a higher recommendation for them than that I would rather live there than anyplace else in Los Angeles

2. Fairfield Inn & Suites by Marriott Los Angeles Rosemead (2-star hotel)

About this hotel

This unpretentious hotel is 5 miles from San Gabriel Mission, 4 miles from Pio Pico State Historic Park and 3 miles from the American Military Museum.Laid-back rooms and suites feature free Wi-Fi, flat-screen TVs and minifridges, plus microwaves and en suite bathrooms. Some have balconies and/or separate living areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an outdoor pool and a hot tub. There’s also coin-operated laundry facilities, a furnished patio and a convenience shop.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have microwaves and coffee makers
  • 14 min drive to the Santa Monica Museum of Art
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Eric L

We travel quite a lot and normally stay at Marriott properties We recently traveled to Los Angeles and stayed at the Fairfield Inn and Suites in Rosemead Our room and the entire hotel was extremely clean and very quiet

The staff were extremely helpful especially Irene who assisted with our check-out, Sergio who welcomed us upon our late arrival, and I believe Natasha who we called requesting a quiet room further from elevators and with a pool view as opposed to street view Everyone of these three were extremely friendly, helpful and welcoming We would certainly stay here again when traveling to LA

Alicia Randolph

Stayed here to do somecollege visits Basically we slept here and ate the breakfast

Hotel was clean Staff was friendly and helpful Gym was clean and had water and towels Typical gym for hotel like this 4 cardio machines and some dumbells up to like 50 lb and a multipurpose bench The breakfast was decent There was enough there to get the job done My only complaint is the shower in our room sprayed water everywhere and I mean it hit almost every spot in that bathroom I was worried about us slipping on the floor so I covered the floor in towels Other than that no complaints

Lin Simon

The reception is responsive and welcoming However, the room is outdated No A/C controller

The TV is not smart one, so the picture quality is awful The jacuzzi seems to be broken It is very cold when night Daily parking is $10 And I don’t see any representatives coming here to respond to cutomers’ feedbacks So, very disapponted Only 1 star

3. Comfort Suites Near City of Industry – Los Angeles (3-star hotel)

About this hotel

This relaxed hotel is set 1.8 miles from the Workman and Temple Family Homestead Museum and 8 miles from Santa Fe Dam Recreation Area.Offering free Wi-Fi, the warm, contemporary suites also have flat-screen TVs, microwaves, minifridges and coffeemakers, as well as desks and separate living areas with pull-out sofas.Free perks include a hot buffet breakfast and parking. Additional amenities include an exercise room and a business center, as well as laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to the Workman Adobe
  • Guests praised the service
  • Guests liked the beds, mentioned 36 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Adam Lee

The only downside to this place was that I had to leave that super comfortable bed! I slept so well because of it! Upon entering the room I was beyond relieved to find it pleasantly cool, especially because I’ve spent the day melting in the heat because my truck’s AC took a dive and had to go in for repairs The room was huge, and the privacy partition helped give it a cozy feeling instead of just a giant box with some furniture thrown in Also, plug and usb outlets EVERYWHERE

I only needed one plug since I just had my phone, but it definitely is a plus for families or groups who are all about having their tech on them without worry of fighting over who’s turn it is to charge The towels were clean and FULLY stocked, and although the shower pressure was a tad weaker than expected, it still was pleasant when winding down from the sweltering heat of the dayI definitely recommend staying here!!!Also Ivanna checked me in, and she was so kind and welcoming! It definitely made the experience here so much better!

Von Sullivan

It gets five stars simply because my room was soooo clean and felt like a studio and the hotel itself is very nicely decorated and clean However, the front desk with the exception of the pretty, thin girl she was PROFESSIONAL & WELCOMING when handling my reservation The other three front desk clerks weren’t nearly as welcoming and quite frankly “tight & dry” in their interaction and SHOULD take notes from the PRETTY, THIN GIRL!!! 😉

nonetheless, I WILL rent there AGAIN,I LOVE the feel and set up of the room

4. Travelodge Inn & Suites by Wyndham West Covina

About this hotel

In a low-rise building off Interstate 10, this humble budget hotel is 4 miles from Galster Wilderness Park and 21 miles from Ontario International Airport. It’s 28 miles from the theme parks at Disneyland Resort.Accessed by exterior entrances, the compact, down-to-earth rooms provide Wi-Fi and HDTVs, as well as minifridges, microwaves and coffeemakers.Parking is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 11 min drive to the San Gabriel Valley
  • Guests praised the friendly service

Feedback From Real Customers

Judi T

Giving it 25 :5 Average motel

Stayed two nights because of extremely high ratings which I am sure are false ratings Establishment obviously paid for false ratings or the had someone create an algorithm to give it false high ratings There is no other explanation for an average motel Bed and linens clean Room renovated Parking easy, free and safe Renovated shower nice However, forgot to pack slippers and my feet were extremely black from walking on extremely dirty wooden floors No pool, no fitness room, ice machine supposedly broken, no breakfast, no iron or ironing board in room and only three clothes hangers

Angie Pop

I was really looking forward to it as I saw the ratings of this hotel However, I do have some concerns The check in process was quick

As soon as I walked into my room, I got hit with a strong smell of cigarette Interesting because at the check in, he kept emphasizing it was a 100% non smoking hotel Then, I laid my items on the bed and saw burnt holes on the bed sheet clearly from cigarettes I’m pregnant, so I headed down to the office to inform him and possibly getting room switched I told him I was pregnant too and he denied the cigarette smell He said, “No, I had a Mexican band group stay and they promised me no smoke” What? Ok… well I responded, “Well, it still smells like it and I’m pregnant” I told him about the burnt holes on the bed sheet and he said don’t worry that the sheets are only decor What!? Anyways the best he gave me was an air freshener spray to take to the room Still very upset because the smell was strong and he did nothing about it especially when it’s a pregnant woman Just be warned

Joshua King

We submitted a credit card authorization form to book 4 rooms for our small team of guys working on a project in Irwindale Since that time we have had a lot of fraudulent charges on our card for Lyft, and several other charges which has created a lot of trouble for us Someone working there is very dishonest and needs to be removed

The stay was OK but not worth this trouble

5. GreenTree Inn & Suites Alhambra, Los Angeles (2-star hotel)

About this hotel

On a major thoroughfare in a commercial area, this modest hotel is 2 miles from I-10 and 4 miles from the 18th-century Mission San Gabriel Arcángel.Relaxed rooms with sofas feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers; some have balconies. Upgraded rooms add whirlpool tubs.Continental breakfast and parking are free. There’s also an outdoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests mentioned lobbies 20 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ray Collins

Excellent stay! The staff is super friendly and helpful The lobby has a cool zen vibe with several tables to chill The rooms are spacious, very clean and super comfortable

They do a lot of little things that make this a special place Bath mat, laundry hamper, great soaps and lotions, cool decorations all around, just feels like the owners really care about their guestsLocation was great for us, easy to get on the 10 freeway, or just drive down Huntington to LA or PasadenaThe price was super, definitely the best value aroundThank you Spencer, Lydia, Jessica, Randy, and the rest of the fantastic staff!I can’t wait to stay here again!

Jacqueline Herdman

I was pleasantly surprised by this hotel! Rooms were spacious and clean, and the bed was comfortable I always wipe down rooms with Clorox wipes, and I was really pleased to have all my wiped come away clean! Water pressure was great, and the AC worked perfectly I was staying while my SO was at Alhambra Hospital and was happy with how centrally located hotel is to the hospital, stores and food

And their free breakfast was fantastic!!! Thank you for a great stay!

Larry Nelson

We had a concert at the Rose Bowl, and a friend recommended this hotel for us to stay atAt 1sr we were concerned about the distance, but was pleasantly surprised how easy it was to get there from hereThe hotel staff was amazing, very friendly and helpful

The rooms were large and cleanOur room on the top floor, had a small fridge and microwaveThe bed was comfortable and everything look clean, even after checking closelyOur room was quiet from road and other guest even though we faced the streetOur room even had a small balcony, while no chairs to sit on, it was nice in May to open, turn off the A/C and let the fresh cool afternoon/evening air inThey did have free personal items downstairs if need at the front desk (Razors and such)The pool was clean and cold, not heated, but that didn’t bother usThe breakfast is the normal items you’d see at any motel nowadaysOverall al great place to stay

6. Home2 Suites by Hilton Los Angeles Montebello (3-star hotel)

About this hotel

Overlooking Montebello Golf course, this laid-back, all-suite hotel is 2 miles from Vincent Price Art Museum and 4 miles from Montebello Barnyard Zoo. Interstate 710 is 3 miles away.Relaxed suites offer free Wi-Fi, flat-screens and kitchenettes, plus sitting areas with sofabeds. Upgraded suites feature separate living areas.A breakfast buffet is complimentary. Other amenities include an exercise room and an indoor pool, as well as a coin-operated laundry and a colorful lobby lounge. There’s also meeting and event space for up to 60 people.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 13 min drive to the Japanese American National Museum
  • Guests praised the friendly service
  • Guests mentioned “golf courses” 35 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

ALFREDO VALENZUELA

From past experience in California Hilton hotels I was expecting for the hotel to be smelling, dirty and rude staff I would highly recommend the hotel as the staff is amazing very professional

The rooms are extremely clean and the noise level was Amazon AC was so cold and no noise what so ever The kids had an amazing time in the pool To top it off we had an amazing view Lake outside our window The breakfast was not bad They do offer a a large amount of options for breakfast kids and adults will enjoy over all the best hotel experience in California so far… not to mention the free parking Indoor or outside Also very close to Santa Monica and universal studios great hotel great staff will definitely be back

Robert Guerrero

Stayed here a few nights on a work trip The room was nice and big with a couch and a desk The location is easy to get to and there are several good restaurants within walking distance

The breakfast here was also better than other Hilton hotels that I’ve stayed at They were serving breakfast sandwiches (sausage, egg, and cheese biscuits/croissants, and ham, egg, and cheese biscuits/croissants) Will definitely stay there again on my next work trip

Adina Garcias

My family and I booked a lake view 2 queen beds, 1 full sofa bed with a kitchen Our stay here was amazing The staff were very friendly and helpful, the free breakfast was great had many options and a waffle bar

Our room had a great view of the golf course and lake, was very clean comfortable and roomy , the kitchen area had a sink , dishwasher, a fridge with a tremendous amount of space for the food and drinks we brought , a microwave and dishes/flatware/toaster/etc my husband and I had our three children with us so the indoor pool was great and not to mention the gym that our two older boys loved as it was 24 hrs There was an area we didn’t get to utilize which was the bbq area that you can bbq out on a beautiful floor level patio area This is a dog friendly hotel which I really wasn’t too sure about as my husband has very bad pet allergies but the staff there has the hotel so clean that you couldn’t even tell that there were any animals there until you saw them My family and I enjoyed this place so much that we extended our stay another day The room service was also great (upon request) They were very friendly and trustworthy Parking was free which was nice and seemed to have plenty of spaces The location was easy to find and in a nice safe area and had many places to choose from to eat close by Our stay at this location was outstanding and will be staying here again for future vacations

7. Best Western Plus Commerce Hotel (3-star hotel)

About this hotel

Just off I-5, this relaxed hotel is 3 miles from upscale shopping at the sprawling Citadel Outlets mall. It’s 11 miles from downtown Los Angeles and 17 miles from Disneyland Park.Casual rooms provide free Wi-Fi, flat-screen TVs and microwaves, as well as minifridges, and tea and coffeemakers. Some rooms have 2 beds, or offer sitting areas with pull-out sofas.Free perks include parking for cars, trucks and RVs, plus a hot breakfast buffet. In addition to a heated outdoor pool with a sundeck, there’s a gym and a business center, both of which are open 24 hours. There’s also a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 17 min drive to the Santa Monica Museum of Art
  • Guests liked that this hotel is near restaurants and bars
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned fitness centers 10 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Mark Robinson

Really glad we choose this hotel It was not the cheapest in the area but the slightly higher cost is worth it The room was of a good standard and very clean

The complimentary breakfast was surprisingly good with many choices including bacon, sausage, eggs, omelets and also waffles and toast, etc There was also many cold options such as cereal, yogurt and fruitsThe hotel has an outdoor pool and a reasonably well equipped gymThe whole place is very clean and modern and the staff seem attentive and professional

D2P Cams

I would like to commend these Three women, Alexis, Natalie and Erica are the most helpful and knowledgable of the front desk staff i have had the privilege to deal with while staying at a hotel they are friendly and should be modeled as exemplary employees I wish everyone was as kind and welcoming as they are

Breakfast is good/consistent and there is something to be said about Reina and Alicia who are amazing as far as keeping up with cleaning and food prep and Hospitality All around a good experience but these people made the stay The outdoor pool is open until 9pm as well as the indoor gym Parking is kind of limited and has Semi parking in the back portion of the parking lot behind Denny’s Thank you to everyone who made my stay enjoyable!!!

Melanie Martinez

We stay here every time be come to cali, breakfast is great, we loved how deep the pool is the good equipment for the gym, but the 2 last times we came, our restrooms locks never lock, room 402 doesn’t lock, 404 does Room 402 had ANTS in the bathroom THE BATHROOM DOES NOT HAVE A FAN, every time you take a shower you are sweating it was like a sauna i had to go out at go near the fan to cool down

8. EPIC Hotel Pico Rivera

About this hotel

Off I-605, this straightforward hotel with a modern exterior is 2 miles from Pio Pico State Historic Park, 5 miles from San Gabriel Valley and 4 miles from the Montebello/ Commerce Metrolink Station.The unassuming rooms include free Wi-Fi, flat-screen TVs and minifridges. Some rooms have balconies. Suites add sitting areas and whirlpool tubs.Amenities include complimentary parking and a lobby sitting area.

Things You Need to Know

  • 18 min drive to the Santa Monica Museum of Art
  • Guests praised the service

Feedback From Real Customers

goldie babiie

Absolutely best customer service iv gotten in a long time your front desk employee JAY is great he was vary nice an understanding & helped me with all my needs I really appreciate the hospitality I received from your employee jay specifically thank you again for welcoming me and making me as comfortable as possible for my visitRooms wear decently clean , house keeping needs a bit of Improvement & need to fix cable in the rooms but other then that those minor problems jay made my experience how it should

Gabby Vale

Very bad experience, the location was ok but terrible service and disgusting room , sheets duty , no iron on the room , the blow dryer burn in my hands , I left my phone charger in the room and I call the office to they send it to me and the guy very disrespectful, he doesn’t want shipping to me and hang up the phone , so I don’t recommend this hotel if you don’t want a bad experience find another much better option, trust me I will never back to “epic hotel” 👎🏻

Myrna Bara

Was very pleasant to have someone greet you in a very professional manner and just make your stay even better Jay was a treat to have be the one to make it possible Will definitely be coming back again and recommend

Very clean and space was good size Thank you Jay for your friendly smile both checking and out 😊 an asset to EPIC👍

9. DoubleTree by Hilton Whittier Los Angeles (3-star hotel)

About this hotel

Set on a tree-lined street among the shops and businesses of Uptown, this low-key hotel is 16 miles from Disney California Adventure Park, 11 miles from Knotts Berry Farm amusement park and 3 miles from Interstate 605.Relaxed rooms with colorful decor feature free Wi-Fi, flat-screens, desks and coffeemakers. Upgraded rooms have patios. Suites add sitting areas with pull-out sofas, while upgraded suites provide separate living rooms. Room service is offered.Parking and local shuttle service are complimentary. Other amenities include a 24/7 gym, a heated outdoor pool and a hot tub, plus a relaxed bistro-style restaurant, a bar and event space.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 20 min drive to The Children’s Museum at La Habra
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 22 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Alicia Lopez

Don’t stay there unless you want your Catalytic converter stolen We parked in their well lit structure late at night and the next morning it was gone They have absolutely no cameras on their property for your safety besides the lobby

When i told the front desk she didn’t seemed surprised or apologetic as if this is a regular occurrence I understand not wanting to be held responsible but they should at least have cameras for safety or in the event of a crime NEVER staying there again!

Rita Orona

Came a week ago Feb 2022 and we got 3 rooms and everything was nice 👍🏽The receptionist was friendly and assisted us right away! I love that the parking is free and everything was close I have always loved the beds here at the Hilton ❤️ my room was clean and well organized I took a nice bath 🛀 and everything was perfect 👍🏽!I slept peacefully until the woman next door was crying and having an argument with her husband 🤦🏽‍♀️ other than that everything was nice and pleasant !Definitely recommend this hotel 🏨You will get a good nights rest for sure !Also they had a coffee / tea maker and I made myself a cup before checking out ❤️✅

Gwendolyn Mitchell

Had a very good experience staying here The room was very clean and the beds were comfortable and the price was good They gave me and my son some delicious chocolate chip cookies at check in

I would definitely stay here again I’n the future plus it was very quiet and tranquil The staff were all friendly and welcoming to us We had a great breakfast in the dining room before we checked out and the food and service was good

10. Friendly Hills Inn Whittier (2-star hotel)

About this hotel

This casual, low-rise hotel is a 23-minute drive from Disneyland Park and a 20-minute drive from Knott’s Berry Farm.Guest rooms and suites, most with contemporary decor, offer free WiFi, flat-screen TVs with premium channels, work desks and minifridges, plus microwaves and coffeemakers. Some come with sofas and seating areas.Perks include an outdoor pool and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 25 min drive to Knott’s Berry Farm
  • Guests praised the service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Nick Kelly

I came to LA for a 2 week holiday with my girlfriend We shopped around for a hotel to stay This place caught my eye with only a few bad reviews

And wow it lives up to expectations The room we got looked like it could be at a luxury hotel, the check-in was timely and very welcoming The only thing that tripped them up was the pin number but very minor issueThe manager ws always around and whenever we rung to ask them something they answered promptly and professionallyAs a kiwi I was unaware I had to request room service but the manager called and explained how it works They also work into whatever time of the day suits10/10 would stay here again and also recommend it to others

Suz Ide

8-day stay during July 4th, 2022 long weekend & high season for summer travel: I would definitely stay here again; this is probably my 7th time over the last few years staying hereI did not plan to stay at any hotel I planned to stay at a friend‘s home but there was a terrible plumbing issue that affected the electricity issue and even my friend had to find somewhere else to stay

So at the last minute I was looking for a place to stay for eight consecutive days I had some Airbnb options; however, since I had favorable experiences with Friendly Hills Inn in the past I thought maybe I would get lucky to find eight consecutive days where I could get to stay in the same room without having to move aroundThe front desk staff was very helpful in assisting me to get what I wanted and they honored the military rate which I really appreciated I do feel safe at this hotel, Friendly Hills Inn in Whittier, CA It’s easy to get into and out of and the rooms themselves are very comfortableI like the different lighting options even though I do bring my own nightlight for the bathroom sink area The air conditioner works very nicely and in a quiet manner There’s a microwave, a medium-sized mini fridge as well as a small coffee maker The hotel room is modern contemporary and there’s a variety of softer and harder pillows so depending on if you want to sit up in bed against the bed frame or lay down you have options I like that the light switch to turn off the main lights and the lamp is right next to the bedAmenities about nearby including restaurants shopping etc there are delicious made-from-scratch soups at the “California Grill Restaurant”, and I did enjoy Huevos a la Mexicana at “Mr Giants”Discovered a great store called Upscale Collectibles on Greenleaf; a wonderful collection of gently used furniture, jewelry, books, clothing, shoes, dish ware, linens and more Great people work thereSo I will definitely stay here again at Friendly Hills Inn in Whittier, CA Again I had the option to stay at an Airbnb which I had booked just in case this hotel wasn’t available for eight consecutive days but having both options available, Friendly Hills Inn and the Airbnb, I decided to choose Friendly Hills Inn and that’s a win-win for both myself as well as the good people who run it The owners are quite nice and professional I will definitely stay here again Thank you Friendly Hills Inn! Susie 🙂👍🏻

Britainy Leigh

The pics they have posted on Priceline look way better than the rooms actually are, which was disappointing But they price is affordable, and they don’t require any deposit if you pay with credit card The water pressure sucks, and then I was woken up by the workers pounding next door!! Which really sucked

They should have told us that there would be loud noise early morning!? And I wouldn’t have stayed

11. DoubleTree by Hilton Hotel Los Angeles – Rosemead (3-star hotel)

About this hotel

This classic hotel 14-minutes’ drive from Downtown LA is adjacent to the Pomona Freeway and The Shops at Montebello mall.Straightforward rooms offer custom-designed beds, flat-screen TVs and free WiFi, plus minifridges and microwaves. Suites add separate living rooms, plus some have whirlpool tubs.An on-site restaurant offers lunch and dinner, plus a cocktail lounge has daily drinks specials. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include meeting rooms and a business center, plus a free area shuttle.

Things You Need to Know

  • 14 min drive to the Santa Monica Museum of Art
  • One of the few hotels in the area with room service
  • Some guests disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “cookies” 52 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Daniel Antonio

For a hotel you need to spend a night or two away, this place honestly gets the job done No complaints on my end Not overly luxurious but not a drop dead dirty motel

Some parts of this hotel do seem a little more run down than others Good A/C Pool included Bar in the evening and reasonably priced breakfast and brunch, not complimentary like other hotels, but coffee is free Staff is very friendly and lobby is nice and cleanDistance to DTLA is roughly 20 minutes and to other areas like Hollywood and Santa Monica, you can expect around 30-40 A lot of commercial areas nearby Montebello and places to get foodMe and my partners room was abundantly clean, staff did a great job TV with cable, microwave, fridge, coffeemaker and safe box We stayed on the fifth floor Hallways were quiet for most of the night and we did not experience any noise complaints, hardly heard anything throughout the entire eveningOverall, good place to stay Worth the cost and worth the amenities I know all rooms aren’t the same but for our experience, we had a very comfortable and relaxed time

Becky Raborg

While we loved the room and the staff was great it was a heck of a long walk to the rooms at the other end of the hall!The pool needed to be skimmed and there were no towels We had to go searching for someone to bring some then they never came back to bring more

Also, there were no signs to tell you how to get to the pool

Jaime Mitchell

I am currently staying at this location I checked in last night for a 3 night stay On arrival, my family of 4 and I only had a set towels for two people

I had to request towels for my family and I on 3 separate occasions I called to remind the front desk and eventually sent my nephew downstairs to retrieve what we needed Tonight we arrived after a day of sight seeing and the ENTIRE parking lot is full because of 2 parties on site I had to park across the street at the mall As a paying customer, I don’t feel that is providing excellent customer service I have the recommendation to have the guest of those hosting the party RSVP so that they can get a count of how many parking passes are needed for the mall parking Those visiting the property for the festivities should be made to park at the mall As a paying customer, I find this unacceptableWhen I brought this issue to the front desk personnel, I was just told they had two parties going on, and that they were sorry for the inconvenience I will not be returning here

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