hotel for couple

16 Best 5 star hotels in Skokie, IL (2022)

5 star hotels in Skokie, IL

1. Hilton Orrington/Evanston (4-star hotel)

  • Address: 1710 Orrington Ave, Evanston, IL 60201
  • Phone: (847) 866-8700
  • Ratings: 4.0 (1137 reviews) Very good Eco-certified
  • Website : Hilton Orrington/Evanston
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Downtown hotel offering upscale rooms & suites, plus event spaces, a cafe/bar & a fitness center.

About this hotel

This upscale hotel in downtown Evanston is a 4-minute walk from Northwestern University and 4.6 miles to the Illinois Holocaust Museum & Education Center.All rooms offer contemporary decor and custom-designed beds, plus desks, flat-screen TVs and WiFi. Suites add sitting areas.Amenities include a contemporary lounge and a cafe and bar (offering breakfast for a surcharge), plus a 24/7 fitness center. Facilities include a business center and over 18,000 sq ft of meeting space.

Things You Need to Know

  • Some guests complained about the unclean, small rooms and others disliked the furniture
  • Some guests disliked the unclean bathrooms
  • 8 min drive to Bahá’í House of Worship
  • Guests mentioned “Ballroom” 13 times
  • The hotel has a nightclub and a game room
  • Guests liked the contemporary bar

Feedback From Real Customers

Thư Phạm

Room is much better than I thought it would be (although I don’t have the good view to look outside), but the bed is comfy and the bathroom has plenty space (it makes a big flush sound though so I think other room can here it) The transportation is very close to the hotel so it’s very convenient The road is quite calm and quiet, and there are many restaurants nearby to check out

Anne Komac

I once spent the night in a hammock in a Central American jungle during a civil war & that was more pleasant than my stay at the Hilton Orrington in EvanstonRoom 1: We arrived at the Hilton Orrington in the evening and were given a room on the lower floor I asked if one was available on a higher floor and they said no

So we checked into our lower floor room There were blood stains on the bedspread, the hinge was ripped off the closet door, the room reeked of cigarette smoke, and the armchair was filthy and looked as though someone had vomited on it So the next morning we went down to the front desk, told them of the problems, and were given a room on an upper floorRoom 2: The carpet was covered in stains, the air conditioning didn’t work & there were wasps in the room We asked about having the air conditioning fixed and were told that many of the air conditioning units in the hotel didn’t work and that they would put in a work order with maintenance I asked for a fan, but they said they didn’t have any I would like to note that it was 98° outside during our stay and 78° in our room So I killed the wasps, tried to ignore the carpet stains & we suffered through the heat that night Went out for the day, got home at mid-afternoon The air conditioning had not been fixed Went down to the front desk and requested a new roomRoom 3: The very surly man at the front desk gave us a new room but we refused to move until we saw it It was 80° in that room & the air conditioning didn’t work Went back to the front desk and asked for a different roomRoom 4: Smaller than the other rooms, with stained carpet and a postage stamp size bathroom, but no flying/stinging insects & the air conditioning worked However, when we woke up the next morning the bathtub was filled with tiny spiders Fortunately, they were easily washed down the drain with the shower headOverall the staff at the front desk (with the exception of Brittany & Andy, who were lovely) were apathetic, disinterested, unhelpful &, in the case of the thin man with the beard at the front desk, overtly hostile I had assumed that the Hilton brand represented quality, but in regard to the Hilton Orrington, this is clearly not the case

Hamid Charkhkar

Be aware if you are booking a room with a king size bed, you may sleep on a double bed! Although my online reservation clearly stated Room with a king bed, i was told by staff that my room has a “smaller size king bed” (!!) and if i want a full king, i need to upgrade The bed only had 1 night stand and was super small I just didn’t like the fact that my wife and i were lied to and staff/hotel only cared about charging extra for sth i had already booked! Stay away from this hotel!

2. Embassy Suites by Hilton Chicago O’Hare Rosemont (3-star hotel)

About this hotel

Across the street from the Donald E. Stephens Convention Center, this informal all-suite hotel in an Arts & Crafts style building is 2 miles from Chicago-O’Hare International Airport.Relaxed 1-bedroom suites have Wi-Fi access (fee) and flat-screen TVs, as well as separate living areas with pull-out sofas and kitchenettes. Upgraded quarters add conference tables.Freebies include an airport shuttle and cooked-to-order breakfast, as well as regular evening socials. There’s also an indoor pool, a fitness room, and a bar that serves light meals, plus a convenience store, a 24-hour business center & meeting rooms.

Things You Need to Know

  • 14 min drive to the Ned Brown Forest Preserve
  • Guests liked the large rooms but some thought they were outdated
  • Some guests complained about the unclean bathrooms
  • Guests mentioned the service is professional
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 40 times
  • Guests liked the fitness center

Feedback From Real Customers

Lindsay Kovar

I rarely write 3-star reviews but I thought this might be good for anyone with families to readHere are things that we didn’t like about this hotel:1 The living room is very noisy and bright

I have 2 teenagers, and we thought the pull out couch would make a good place for one of them to sleep to give them some space It did not work out well They have glass panels in the hotel room doors, which was pretty, but it let in all the hallway light You could also hear everything from the outside They were very busy during our stay and they lounge area was noisy into the middle of the night We could hear this despite being on the 5th floor2 The staff was mostly nice but not always helpful My son got sick while visiting He unfortunately did not make it to the bathroom in time We cleaned this up ourselves because it was out son and we didn’t want to make the cleaning service do it However we didn’t want to keep the towels with vomit in the room I put it in a plastic bag and took it to the front desk for laundry and the lady looked at me like I was crazy I also had to twice ask for beddingThings we did like about the hotel1 The complimentary drinks was a nice touch and appreciated Unfortunately it does get pretty packed during that time so you may not have a place to sit2 The location is perfect Close to other hotels, conventions and the train station is within a 5 minute walk

jennifer Smith

You get breakfast for each day you stay you get two drinks between 5:00 and 6:30 each day u stayHallways and elevators were way too hot Elevators need at least one fan or two felt like you were going to have a heat strokeRoom was decent I like the setup

Nice size tvs the shower could have been deeper water pressure could have been harderEven though we were by the airport didn’t really hear it unless you were standing outside so that was a plus didn’t get a chance to get in the pool but the area we were in was pretty good restaurants down the road Casino shopping $33 parking but it’s well worth it because you can get in and out without them charging you each time you leaveFirst day of breakfast eggs sausage French toast make your own omelette oatmeal regular toast muffins bagels and cerealSecond day eggs sausage pancakes make your own omelette regular toast muffins bagels cereal oatmealI do recommend this place and I will stay again🙂

3. Hyatt Regency O’Hare Chicago (4-star hotel)

About this hotel

Connected to the Donald E. Stephens Convention Center by a bridge, this contemporary hotel is 1.6 miles from O’Hare International Airport.Understated rooms offer free WiFi, 37-inch flat-screens and coffeemakers, in addition to recliners, desks and minibars. Some rooms have balconies/patios and/or access to a lounge with free breakfast and evening snacks. Suites add living rooms with dining tables.Freebies include a 24/7 airport shuttle and use of the 24/7 gym. There’s a slick bar, a classic restaurant for American cuisine, and a coffee shop, as well as a business center and 66 meeting rooms. Yoga classes and parking are offered for a fee.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • 14 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests liked the classic restaurant
  • Guests mentioned “Ballroom” 32 times
  • Guests liked the views
  • Guests liked the nightlife

Feedback From Real Customers

Simon Powell

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area

I have been coming here for a very long time If you decide to stay here you will love it I’m sure!The rooms are clean and the elevator is fun to ride Wonderful place with great architecture and plenty of parking You can use the sky bridge to get to the parking garage and even the near by hotels and Donald’s Stevenson Convenient Center

Justin

Stayed recently for a conference Good stay overall Comfortable and clean rooms

Housekeepers do a WONDERFUL job and were friendly Elevators get backed up because 2 of the 4 didn’t work the whole weekDecent food options in the hotel but limited options in walking distance – all high priced tourist traps $20 breakfast buffet is steep but not surprising for the area (good omelets!) Front desk staff are helpful and friendly You could do worse if needing to stay right next to O’Hare, but if you’re here for the “City” of Chicago, I’d look elsewhere

Mickey Cain

We had a wonderful experience As soon as you walked through the doors you knew you wasn’t in Kansas anymore (joking) the rooms are all very nice and clean and great accommodations Every day the maid came and made our beds in the mornings and made sure we had clean towels

Everything was also clean in the lobby’s and elevators We visited for the anime central and had an absolute blast We definitely will be back next year Thank you for having us and give us a wonderful experience

4. Renaissance Chicago North Shore Hotel (4-star hotel)

About this hotel

This sophisticated hotel and conference facility is 3.4 miles from the Chicago Botanic Garden, and 6.7 miles from the Illinois Holocaust Museum and Education Center.Upscale rooms come with Wi-Fi, flat-screen TVs with premium channels, and coffeemakers. Suites add living areas with fold-out couches, and club level rooms offer free breakfast and snacks. Room service is available.Free Wi-Fi is offered in the lobby. There’s a casual Italian restaurant and bar, plus a high-end steakhouse. Other amenities include an indoor pool and whirlpool, a game room and a fitness center, plus a business center and 22,000 sq ft of conference space.

Things You Need to Know

  • 6 min drive to the Skokie Lagoons
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others praised the beds
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 60 times
  • Guests praised the architecture
  • Guests praised the fitness center
  • Guests liked the nightlife

Feedback From Real Customers

Cassius Wright

Standout staff Accommodating and truly kind Rooms were fine, although both rooms I stayed in had issues with shower temp and water pressure, and multiple common areas like the bar and restaurant were under renovation

They did their best Overall this is an outstanding property under renovation to keep up the standard of service you expect from their brand A great place to stay The attached Ruth’s Chris Steakhouse is a game changer

minghao liu

I’ve been to at least 10 Renaissance hotels around the world, and this is easily the worst Renaissance hotel I’ve lived at The service was terrible There was no hairdryer when we checked in, and when I tried to call the front desk, nobody answered, so I had to come to the reception

Also, they weren’t able to provide any slippersThe buildings are quite old, and due to renovation, only half the amenities are open Sound insulation is terrible We were hearing constant door slamming and children screaming, despite us staying in a CORNER ROOM! We got woken up before 7AM on both days we stayed there The shower has very low water pressure, and it takes half an hour to do a “quick” shower There’s also no access control for the elevators, which means non hotel guests can get to any floor they want Fortunately, this neighborhood is relatively safe, so this won’t pose too much of a security riskThe only upside is the price We booked two nights for $135/night, after taxes and fees, which is a good deal for the Chicago area around the memorial weekend However, with the problems mentioned above, this hotel isn’t worth the price

Laura Thompson

CATALYTIC CONVERTER THEFT: We stayed here for a wedding and the room was very nice and clean However, our car, parked in the hotel lot had its catalytic converter stolen overnight Unfortunately, there are no cameras on the parking lots so the police couldn’t do anything

The GM returned my voicemail and did comp our room which was very appreciated (but not much to offset the cost of a new catalytic converter) The theft of catalytic converters is not unique to this hotel, but its proximity to 94 definitely makes it a target I personally feel like putting in cameras is an important step the hotel should take A Marriott should provide some level of security I’m a student and this financial loss is not easily absorbed Just be aware!

5. Sheraton Chicago Northbrook Hotel (4-star hotel)

About this hotel

This straightforward hotel on Chicago’s North Shore is 5 miles from Chicago Botanical Gardens and 9 miles from Northwestern University.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks. Suites add separate living areas, while club-level rooms provide access to a lounge with continental breakfast, all-day snacks and evening appetizers. Room service is available.Amenities include a restaurant and a cocktail bar, as well as a 24/7 fitness center and a heated indoor pool. There’s also a 24-hour business center and 2,500 sq ft of meeting space. Parking is free.

Things You Need to Know

  • 7 min drive to the Kohl Children’s Museum
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests liked the restaurant
  • Guests mentioned “a pillow” 10 times
  • Guests mentioned refrigerators 16 times

Feedback From Real Customers

Elizabeth Gerena

Great location for shopping and dining The room was spacious except for shower which was narrow I forgot to request for a fridge and microwave

Which I got by without it Bed was clean and comfortable I also liked it was pet friendly I just wished some people gave courtesy to pick up after their pets Maybe they can post doggy bags in front of the building Overall I enjoyed my stay

Rosalinda Perez

If I could give it a zero I would I planned a getaway for my husband and I The room is spacious and comfortable but smells like mold or pee

They say on website they have 24hr room serviceNo roomservice at allThe TV has 1 free movie channel just showtime The rest of channels are basic cable with commercials No Streaming available from your phone or laptopThey have pay preview for $1999 a movie They are showing pretty women okay its 2022 not 1990s for $1999I know it sound ridiculous but they say this place is 5 starsI could have gone to Hampton suites or one of those for the price u pay her at $285 a night u think u will be able to get food delivered to room and watch a movie and get comfyThe only other superior thing going on in this hotel is u can bring your dog You are gonna need it

Chanel Hamer

I stayed at Sheraton Chicago Northbrook Hotel, for my birthday (3/4 -3/8), I had a lovely time, even when I locked myself out of my room (more than once) I was given extra rooms keys with a smile The staff were very friendly and accommodating, the GM went out of his way to make me feel welcome Only negative is that I wish there was a refrigerator and microwave in the room

other that that I have highly recommend Sheraton Chicago Northbrook Hotel

6. The Westin O’Hare (4-star hotel)

  • Address: 6100 N River Rd, Rosemont, IL 60018
  • Phone: (847) 698-6000
  • Ratings: 4.3 (2897 reviews) Very good
  • Website : The Westin O’Hare
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Traditional rooms & suites, plus a gastropub, conference facilities & a free airport shuttle.

About this hotel

Less than a mile from Donald E. Stephens Convention Center, this straightforward conference hotel is also 1.1 miles from the Fashion Outlets of Chicago and 1.4 miles from Chicago O’Hare International Airport.The traditionally furnished rooms come with flat-screen TVs, WiFi (fee) and coffeemakers. Suites add separate living areas with pull-out sofas and wet bars. Upgraded rooms include free WiFi, a breakfast buffet and parking.Amenities include a gastropub-style restaurant, a Starbucks cafe, an indoor pool and a gym, plus 41 meeting rooms, including a ballroom and an amphitheater. A free airport shuttle is also offered.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Jocelyn Thao

No microwave so we ate our leftover food from restaurants cold Ac goes to 65 only then kept going back up to 68 The showers were not sealed nicely so the water kept leaking out

Which is very dangerous if you get out of the shower Parking is a little expensive but what do you expect because of the area I guess The hotel staff did not tell me about a security deposit, in which I expected it but they usually tell you Beautiful space and hotel Sketchy hallways and kinda creepy if you’re trying to find your way around the hotel Overall, it was a nice hotel and decent price But some of out needs were not met

Chris Purple

A delightful example of a clean, comfortable, and well-equipped Westin hotel! The Benchmark Restaurant in the hotel has genuinely some of the best dishes I’ve had in a long, long time I highly recommend the Salmon, and the Sliders – even if they aren’t cheap, it’s worth it! The staff were very accommodating and delightful, and the hotel room was in great shape

Michael Leonard

Recently renovatedOverall, location is the top-selling feature Close to the airport with a shuttle that leaves about every 20 minutes

Drive from hotel to Terminal was about 5 minutesFriendly staff at check-inIn-room amenities and design were a little lack-luster for the Westin brand Also had a problem with the TV continuously “Loading” and resetting to the Marriott Bonvoy screenFitness Center was decent with offerings, but the room was pretty hot like nonstop

7. Sheraton Suites Chicago O’Hare (4-star hotel)

About this hotel

This fashionable all-suite hotel is 1.5 miles from Chicago O’Hare International Airport and 11 miles from horse racing at Arlington Park.Refined 1-bedroom suites come with flat-screen TVs, Wi-Fi (fee) and pull-out sofas, as well as wet bars and minifridges. Club-level quarters add access to a lounge offering free breakfast.A complimentary 24-hour airport shuttle is offered. There’s an airy atrium with a trendy American restaurant and a bar. Other amenities include a fitness room and a business center.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests liked the professional service
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

scott skurdalsvold

Great hotel but needs a refresh Must be quite old Elevator doors squeak all night so I recommend rooms away from the elevator bank

Breakfast was great They were tolerant of our many athletes running around at all hours Surprisingly the bar closed early on a Saturday night Parking is expensive! $25/night Great location and the aircraft barely make a sound in the hotel

Brian Chan

Overall: the whole suite looks dark because of decor (wall paint color and curtain)Bedroom: looks clean Bed feels comfortable, can compare with Weston’s heavenly bedWork desk: Comfortable to sit and work

It has outlet hanging on the side of the desk 👍👍Bathroom: looks bright and comfortable 👍👍👍 totally different feeling than living room and bedroom Bathroom tub faucet is new No dripping on the bottom faucet when taking shower👍The ground floor is renovating Limited space and eat

Lauren Butikofer

We stayed here for two nights during an unexpected layover and absolutely loved our experience The shuttle service from O’Hare is a super convenient amenity for travelers, and the staff at the front desk were beyond accommodating My only gripe is that the hotel doesn’t include free WiFi, but that’s out of the team’s control

If you’re looking for a hotel within close proximity to O’Hare, I highly recommend giving Sheraton a try!

8. DoubleTree by Hilton Hotel Chicago – North Shore Conference Center (3-star hotel)

About this hotel

This contemporary hotel in a North Shore business district is 4 minutes’ drive from Interstate 94 and a CTA ‘L’ station with downtown Chicago access.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs, free WiFi and minifridges. Suites add living areas and wet bars.An upscale restaurant specializing in steak and seafood serves all-day meals. There’s also an indoor/outdoor pool and fitness center. Additional amenities include 22,000 sq. ft. of meeting space, with a rooftop ballroom and a business center, plus a free shuttle to the ‘L’ station.

Things You Need to Know

  • 5 min drive to the Illinois Holocaust Museum and Education Center
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “shopping malls” 35 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Claudine Hicks

My husband and I came into town for his 40-year High School reunion It was a great experience!After a long drive and exhaustion, I called the hotel to see if we would be able to check in early Maria was the sweetest and told us we could

That set the tone for the perfect stayThe rest of the staff was very friendly Beautiful hotel and cleanTo it off everything was within walking distanceWe had a wonderful stay and will be back

Vinh Le

Despite the other reviews, I went anyway and to find that people there are really nice especially Maria Just a hello and we had a great conversation about life, great customer service The hotel may need some upgrades but don’t we all; I think we should stop judging and just focus on the positive sides of thing and just enjoy it

Cause if you are able to be at a Doubletree Hilton during this pandemic time, pat yourself on the back and just go enjoy! ❤️ For me the highlight was meeting another like minded person and connecting while enjoying the Pool that indoor outdoor pool as you can see in my pictures is def amazing Go live it up and Thank you Hilton for a relaxed time much needed

Eric Bell

Service was pretty good but the nightly fee they charge for what amounts to tips for housekeeping was kind of cheap If the housekeeping is good I’ll tip accordingly, but don’t fail to disclose this when I book it then I find out when I get there that it’s mandatory Overall pretty good hotel, nice and clean, but I didn’t get a chance to visit the attached restaurant and the shuttle service isn’t very reliable as I had to hail a few ubers

9. The Glen Club (3-star hotel)

  • Address: 2901 W Lake Ave, Glenview, IL 60026
  • Phone: (847) 724-7272
  • Ratings: 4.5 (533 reviews) Excellent
  • Website : The Glen Club
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward lodging with an 18-hole golf course, plus free breakfast, Wi-Fi & parking.

About this hotel

Steps from the Glen Town Center shopping mall, this upscale hotel on an 18-hole golf course is also 7.3 miles from the Chicago Botanic Garden.Airy rooms have flat-screen TVs, free Wi-Fi and coffeemakers; some have golf course views. Upgraded rooms feature balconies, while suites add whirlpool tubs and minifridges.Free perks include continental breakfast, parking and access to an off-site fitness center. The relaxed club house offers a lounge bar and restaurant, which serves American cuisine. Golf packages are available.

Things You Need to Know

  • The rooms have kitchenettes
  • Guests praised the bathrooms
  • 8 min walk to the Kohl Children’s Museum
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked “Patio”, mentioned 11 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Old Sal

Just had lunch there with my daughter, grandchildren and wife outside in one of the bubbles For those of you who don’t know about the bubble, it’s an outdoor dining climate controlled bubble that fits eight people Six would be more comfortable tho

Each bubble has an electric space heater and electric wood fireplace Temperature inside was great Outdoor temperature was 39 degrees Food service is offered We had crab cakes, burgers, chicken fingers and chocolate fondue All were very tasty and hot The service was attentive and friendly This is a great concept offered during the pandemic Cheers

Jolly Thomas

The igloo was nice and warm; a nice experience to sit outdoors in afternoon sun in a Chicago cold winter dayThe wait staff was amazingThe food especially the rack of lamb was delicious It was good quantities for price , note food is served family style

10. Hotel Zachary, Chicago, a Tribute Portfolio Hotel (4-star hotel)

About this hotel

A 4-minute walk from both an El station and the famous Wrigley Field baseball park, this chic boutique hotel in the vibrant Lakeview neighborhood is 2 miles from concerts at the Riviera Theatre.Bright, contemporary rooms with floor-to-ceiling windows feature free Wi-Fi and flat-screen TVs, plus views of the baseball park or the neighborhood. Suites add pull-out couches. Some have balconies. Kids stay at no charge with an adult. Room service is offered.A 24/7 fitness center is on-site. A fashionable bar has an all-day menu. Parking is available for a fee, as is breakfast served in a warmly decorated dining room.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 1 min walk to Wrigley Field
  • One of the few hotels in the area with 24-hr room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 20 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Phillip Prescher

The main benefit of this hotel is the location, but otherwise the amenities are lacking Several amenities listed on the website are no longer being offered (like the “connect your own device”) There was also a huge issue with the billing where the hotel several times assured me the correct card would be charged but yet it was still incorrect

This took a couple of back and forth phone calls to solve a week laterRoom itself was fine minus a few reddish stains on the bathroom wall and towels

Susan Nicholson

Great room, great service!We went for a short visit over the July 4th weekend and expected chaos We were pleasantly surprised with the level of service, the quality of the room and even the meals in the restaurantWe can’t wait to stay again!

Alexis Wekenmann

Very disappointed by the “customer service” here They operate with no compassion or humanity and only care about their bottom line We have been to the various bars and restaurants affiliated with the hotel and have always had mediocre service

I mainly want to highlight two very bad guest relations moments with this hotel:- Prior to booking our hotel block for our wedding my dad wanted to give us a pre wedding gift trying out the hotel When he called to make a reservation they refused to give him a room or let him pay for our room- Fast forward two years later after celebrating our wedding at hotel Zachary and having a room block, we wanted to relive our fun memories from the year prior We were so excited to stay at the hotel, we booked our room in August the year prior Unfortunately I got COVID and could no longer make the booking I tried to call to change my reservation and had it cancelled immediately and was told the manager would call me back They never did call, so I called back Lucky me for the director of operations answered Unlucky me, the director of operations cares more for his number than his guests You would think there would be a human running a hospitality serviced hotel, but instead I got a soulless robot that kept saying “I cannot adjust the room pricing because it is based off dynamic pricing” He gave no room to accommodate us given the circumstances, and it made me incredibly sad because we loved our wedding day the previous year** Our wedding weekend 6/5/21 was great We worked with a lovely human, Daniel Lewellin, that went above and beyond to help us Unfortunately no longer works at the hotel, and sadly I think he took all the guest service and hospitality with him when he leftWe are very sad to say we will no longer be patrons of any of Hotel Zachary’s business

11. Loews Chicago O’Hare Hotel (4-star hotel)

  • Address: 5300 N River Rd, Rosemont, IL 60018
  • Phone: (847) 544-5300
  • Ratings: 4.5 (3587 reviews) Excellent Eco-certified
  • Website : Loews Chicago O’Hare Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished quarters, some with city views, in a luxury property offering dining, a gastropub & a gym.

About this hotel

Across the street from Catherine Chevalier Woods, this luxury airport hotel is 3 miles from O’Hare Airport and 17 miles from downtown Chicago.The polished rooms offer flat-screen TVs, Keurig coffeemakers and free Wi-Fi. Upgraded rooms come with city views. Suites feature living areas, kitchenettes, fireplaces and/or saunas. Room service is offered 24/7. Kids stay at no charge with a parent.Amenities consist of 3 restaurants, including 1 with a gastropub, as well as a market and a 24/7 gym. An airport shuttle is offered. Breakfast and parking are available, and pets are welcome, all for a fee. There’s a revolving art gallery.

Things You Need to Know

  • Guests praised the large, updated rooms and the beds
  • 16 min drive to the Ned Brown Forest Preserve
  • Guests praised the professional, friendly service
  • Guests mentioned “outlet stores” 52 times
  • Guests liked the architecture
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Theresa Stentiford

Check in was fast super friendly person the room extra clean and beautiful The bathroom was over sized different sort of sink just don’t turn it on full speed but the shower is wonderful Beds comfortable but small extra soft pillows

We got the shuttle to airport in the morning runs every 15 minutes on time There are 3 restaurants on or around property They are all kind of high end in price but good food We ate at there personal restaurant and enjoyed our meal Will definitely use this hotel again for future travels Also parking in in a garage so cars not left out on lot

Jiri Tvrdik

Everything was exceptional except that the phone system in the rooms continues to be a mystery with me It would be helpful to have some directions in using itThe rooms have everything I need, even a very comfortable chair with foot rest

Room service was great, food excellent and and hot The bed was like sleeping on a cloudI will continue coming to Loews when traveling through Chicago because of the high quality It’s an exceptional home away from home

Spencer Ray

If you are coming to the Rosemont area, this is simply the nicest hotel The rooms were updated, comfortable, and large The toilet paper and bathtub size could be improved in the 1 bedroom suite

However the shower and water pressure left nothing to be desired for a hotel The bedding was the most comfortable I’ve used in the areaThe service was second to none I was here for a busy convention and there also happened to be 2 weddings that weekend at the hotel At no point did I feel Loews was short staffed or made any service concessions as others have The text service was wonderful and every single staff member I interacted with in person or via phone brought a very high level of professionalism and enthusiasm They should sincerely receive commendations for their hard work and effortI did not like the parking garage if it is busy you might be parking on the high floors, I wish I utilized the valetI only wish it was closer to the convention center I’ll be staying at Loews for all future events at Donald However, utilizing a shuttle for hourly service or we would be a great value add service for a busy convention

12. Residence Inn by Marriott Chicago Wilmette/Skokie (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is a mile from the Illinois Holocaust Museum & Education Center, 5 miles from Skokie Northshore Sculpture Park and 7 miles from the Leaning Tower of Niles.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens, and tea and coffeemaking facilities.Freebies include a breakfast buffet, parking, and regular evening socials with snacks and drinks. Other amenities include a 24-hour gym, an indoor pool and a convenience shop, plus meeting space and a patio with a BBQ grill.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 3 min drive to the Illinois Holocaust Museum and Education Center
  • Guests praised the friendly service
  • Guests liked “suites”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

christian Romero

This is a great placeRooms are not the newest but it’s more than enough And well worth the priceI don’t like hotel breakfast, for me those are never good and this is the sameBesides that, staff was great and we’re sling making sure I had all I needed

I’ll happily come back when I’m in town

Laura Meyers

I don’t do many hotel ratings, but we really liked this hotel The room was perfect for us, the service was kind and responsive, the location worked great for our plans, the pool was enjoyable, and the breakfast was great for a complimentary breakfast So, I would recommend this hotel for sure and we will be staying there again

Laura Slade

There was a bit of a problem with our room reservation but was quickly solved by Jim Thanks JimHotel was clean from one end to the other

Great toiletries and sundries in roomOur room had a full kitchen and my father’s room had a handicapped bathroomThere were TV’s in living area and roomsPool area was nice and perfect for kidsFantastic workout roomConveniently locatedBreakfast was complimentary Scrambled eggs, sausage (pork and turkey) Breakfast sandwiches, oj, apple juice and cranberry juice Milk Cereal, oatmeal, muffins, scones and fruit Yogurt and hard boiled eggsThe staff kept the food full and hotComplimentary coffee and tea 24/7Nice front desk peopleDefinitely would recommendFree parking!

13. The Guesthouse Hotel (4-star hotel)

  • Address: 4872 N Clark St, Chicago, IL 60640
  • Phone: (773) 564-9568
  • Ratings: 4.8 (311 reviews) Excellent
  • Website : The Guesthouse Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 10:00 AM
  • Quick Summary: Upscale boutique option with modern apartments featuring private outdoor spaces & granite kitchens.

About this hotel

In the historic Andersonville neighborhood, this brick condo building-turned-boutique hotel is in the historic Andersonville neighborhood, 1 mile from Lake Michigan’s shore and 0.6 miles from an El train station (it’s a 22-minute ride to The Loop in Downtown).The modern 1-, 2- and 3-bedroom suites feature granite kitchens, private balconies or patios with gas grills, and washer/dryers. Each unit is equipped with such high-tech amenities as flat-screen TVs and free WiFi. Some have gas fireplaces and soaking tubs. Penthouse suites have a private rooftop deck with skyline views.Guests get use of a business center and fitness room.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • Guests praised the bathrooms
  • 7 min drive to Wrigley Field
  • Guests praised the service
  • Guests mentioned balconies 11 times
  • Guests praised the bar

Feedback From Real Customers

Richard Dawson

We had an exceptional experience at the Guesthouse, I think we’ve found the hotel we will return to when staying in Chicago The rooms are large, well appointed, and very homey We were very comfortable during our stay

Footsteps do travel through the floors, so if you are light sleeper, be warned, you may want to get a top floorThe neighborhood is very safe and only a short drive from downtown If you want to be in the heart of Chicago this hotel is obviously not for you, but if you are looking for a clean, comfortable, and spacious hotel that is just outside of downtown, then this is a great option Actually, the rooms here are enormous compared to most hotels in the downtown area, making this a great option for family groups

Sam Brickfield

The Guesthouse was an exceptional stay for my family We were in town for my brother’s wedding and I have an 8 month old infant The Guesthouse was incredibly accommodating

They had so much of the baby stuff that we needed so we didn’t have to bring it, and the room was perfect for a small family to use as a home base during a busy wedding weekend I’d absolutely stay here again

thomas flegler

Other than the friendly staff there are no positive aspects to note The hotel (room #302) was dirty with grime on tables, bathrooms, and floors The linens are cheap and heavily scented with a sticky feel from way too much fabric softener

The beds and couch were lumpy, cheap, squeaky and uncomfortable The locks on the bathroom doors were broken The carpets were visibly soiled The TV was ridiculously small and unusable The furniture is heavily distressed with scratches, worn fabric, etc High noise level in the area and not cheap Will never stay here again

14. Graduate Evanston (4-star hotel)

  • Address: 1625 Hinman Ave, Evanston, IL 60201
  • Phone: (847) 475-3300
  • Ratings: 4.3 (321 reviews) Very good
  • Website : Graduate Evanston
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Charming, vintage-style quarters, some with lake views, in an elegant hotel offering dining.

About this hotel

Set on a tree-lined avenue, this elegant hotel is a 6-minute walk from both Northwestern University, and Clark Street Beach on Lake Michigan. It’s 5 miles from Interstate 94.Charming rooms with a vintage vibe have Wi-Fi, flat-screen TVs and minifridges. Upgraded rooms offer sitting areas, fireplaces and/or lake views. Suites provide separate living rooms. One room recreates the master bedroom from the movie “Home Alone”.There’s a warmly decorated bar/restaurant with a wood-paneled ceiling. Valet parking is available.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Guests praised the bathrooms
  • 8 min drive to Bahá’í House of Worship
  • 11 min walk to nearest train station
  • Guests liked the service
  • Guests praised the architecture

Feedback From Real Customers

Jeremy Robinson

Beautiful room, warm and welcoming staff, and a historical building given new life It’s a magical spot I loved the welcome we got, multiple staff members helping us check in and giving tips and recommendations

The building is gorgeous I am not a fan of the musky woodsy scent they are curating in the lobby but I trust their process otherwise Our room was clean, cozy, and even has a partial view of the lakeThe restaurant on site was great! The food is fresh and hearty and the staff was so friendly and helpful I wish it was easier to get food to your room from the hotel! The pigs in a blanket and bacon mac were a great way to wind down a long dayThe bar to the left of the entrance had the most welcoming bartender who made me a delicious bourbon drink with a bit of a light finish I’d gladly drink again The bar space is the attached photo!Thanks for the wonderful welcome! We are excited to be here the next few days

IK

My boyfriend and I had a lovely stay here! The hotel is clean and provides a great history behind its location, and the staff is incredibly friendly The rooms are clean and comfortable, and the hotel key cards are actually made to look like famous NU alumni student ID’sOur stay was special because of the bartender, Tara

She made excellent conversation and was extremely accommodating when my partner and I came in right when the bar closed Her kindness made our night and elevated our experience here

Ken Mann

Really poor customer service ruins an otherwise interesting hotel that’s loaded with charmThe joy of staying in a place that’s not a cookie cutter chain A place with a wonderful personality

The staff is warm and courteous with no canned speeches What a pleasure talking a real peopleThere’s a refrigerator in the room and your 1 and 1/2 blocks from a Whole Foods marketSince there’s only one elevator and it’s very slow, I suggest booking a floor you can walk to

15. Aloft Chicago O’Hare (3-star hotel)

  • Address: 9700 Balmoral Ave, Rosemont, IL 60018
  • Phone: (847) 671-4444
  • Ratings: 4.1 (1855 reviews) Very good
  • Website : Aloft Chicago O’Hare
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a cocktail bar, an indoor pool & a fitness center, plus a free airport shuttle.

About this hotel

Across the street from discount shopping at the Fashion Outlets of Chicago, this contemporary hotel is 2 miles from O’Hare International Airport.Streamlined rooms have flat-screen TVs with plug-and-play hubs, free WiFi and coffeemakers, plus desks with ergonomic chairs. Bathrooms feature walk-in showers. Kids are welcomed with air mattresses, bedding and goodie bags. Dogs receive beds, treats and toys (fee).The lobby lounge has a billiards table and a convenience store. There’s a modern cocktail bar serving snacks, as well as a 24/7 gym and an indoor pool. The hotel has a free airport shuttle. Breakfast and parking are extra.

Things You Need to Know

  • 15 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the TVs but others liked the beds
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests mentioned “outlet stores” 24 times
  • Guests praised the lobby
  • Guests praised the fitness center

Feedback From Real Customers

Ryan Finley

My wife and I stayed here while in town for a comic convention and we loved it, cannot wait to come back! The price was the best in the area while being in walking distance of our convention center and so many food options and fun things to do! The hotel itself is beautifully decorated The desk workers were always very kind and helpful during check-in or when we got our parking validated a couple of times The rooms have such a unique layout and were very clean and elegant

We got breakfast one morning and that was also pretty tasty If we are ever in Rosemont again we would love to stay here again!

Elisa

Overall it was a very good experience The hotel is clean and invitingThere is a nice lobby area with a cafeteria, a bar, pool table, and they have an indoor pool and gym

Decor and ambience is very comfortableThe room was neat and clean The bed and pillows are extremely comfortable Daily room cleaning is not done unless you ask, but you are advised of this upon check inWe did have an issue with the bathroom as the floor flooded every time we took a showerBut otherwise it was an excellent stay and we would come back here for sureThank you!

Bailey Smola

The area in which the hotel is located was great, it was very safe and I felt incredibly comfortable walking around on my own to the mall across the street, and even around the entertainment district as a whole The rooms are clean, well maintained, and the staff from housekeeping to management was incredibly kind & helpful if I had any questions or concerns Jennifer, the hotel manager is an incredible human being with a heart of absolute gold

She assisted me in removing myself from a situation with the friend I was traveling with, that could have potentially turned dangerous for me, had I not relocated within the hotel I could tell that my safety was her number one priority and I will forever be grateful to her for helping me out! I will absolutely be returning to Aloft on my next trip to the Chicago area and cannot recommend it enough to others

16. Hyatt House Chicago/Evanston (3-star hotel)

About this hotel

This informal hotel is 5 minutes’ walk from a metro station, 12 minutes’ walk from Clark Street Beach and 13 minutes’ walk from the Mary and Leigh Block Museum of Art.Understated rooms provide complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Studios come with kitchens and sofabeds; 1-bedroom suites have living rooms.A breakfast buffet is free. A bar offers light meals. Other amenities include a 24-hour fitness room and a BBQ area. Valet parking is available for a fee.

Things You Need to Know

  • Guests liked the beds
  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Bahá’í House of Worship
  • 7 min walk to nearest train station
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 13 times
  • The fitness center has weight machines and treadmills
  • Guests praised the bar

Feedback From Real Customers

Alex Schwartz

Good solid classic Hyatt Place I was actually apart of a wedding party hear not too long ago and did enjoy our stay I will say the rooms are on the smaller side for a Hyatt place and take that into account when booking

The staff was really great as well and definitely put up with my two year old toddler in ways I didn’t expect them too Will definitely be back

Claire Poppleton

Overall, the hotel was good, but there were a few things I didn’t like1 Our room smelled disgusting – like rotten food

Our room was a suite with a kitchen, so I’m assuming something was cooked I know this isn’t the fault of the staff, but it’s still quite annoying2 A few things in the room weee not properly cleaned, including chairs and the floor3 When we checked in, we were told that housekeeping would be upon request and no one would be barging into our room But after one outing, we came back to new towels, and our beds made, signifying housekeeping at stopped by This made us quite annoyed, as we were told one thing by staff, but that wasn’t true

Pengfei Z

Great experience, will come back1 Location is super convenient

Walkable to Whole Foods and restaurants in Evanston2 Parking is expensive at the hotel But there is a parking garage (Davis Center Garage) right next to the hotel for $18 per 24hrs3 Rooms are spacious and clean (Typical for hyatt house hotels)4 Was upgraded to a 1 BR suite from a Den room per my globalist status5 10minutes walk to Northwestern campusSee a list of utensils provided in the pictures

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