hotel for couple

18 Best 5 star hotels in Saratoga Springs, UT (2022)

5 star hotels in Saratoga Springs, UT

1. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

2. Hampton Inn Draper Salt Lake City (2-star hotel)

  • Address: 13711 S 200 W, Draper, UT 84020
  • Phone: (801) 571-3700
  • Ratings: 4.4 (327 reviews) Very good Eco-certified
  • Website : Hampton Inn Draper Salt Lake City
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Understated rooms in a casual hotel offering an indoor pool, a 24/7 gym & a patio with a fire pit.

About this hotel

Off Interstate 15, this informal hotel is 4 miles from the Loveland Living Planet Aquarium, and 7 miles from Thanksgiving Point, a sprawling complex with a working farm, museums, shops and gardens.The understated, streamlined rooms have microwaves, coffeemakers and minifridges, as well as flat-screen TVs and Wi-Fi.Amenities include an indoor pool and a 24-hour fitness room, plus a patio with a fire pit. A hot breakfast buffet is available, as is parking with space for large vehicles.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to Loveland Living Planet Aquarium
  • Guests praised the friendly service
  • Guests liked the indoor pool

Feedback From Real Customers

Isabella Oxsengendler

Pleasant and quick check in Newer hotel in a quiet area with sufficient parking Everything was clean and the room was spacious

Bathroom was a good size and had great lighting with an over sized shower Complimentary Toiletries were good quality Complimentary coffee in the lobby was a nice touchBecause we had to check out early, they could not provide us with a small breakfast to go, this was the only inconvenienceI’d still give it 5 stars as overall it was a great place to stay!

Emily Smith

Newly built hotel, exceptionally clean and in a very convenient location right off the I-15 Short drive to lots of restaurants points of interestWe stayed as a family with 2 young children – the buffet breakfast and pool were a huge hit!Lots of food options, anything from hot waffles with juice to hard boiled eggs and bacon with flavored water or coffee

Sadly if you eat a gluten free diet you will be limited to the eggs and meat selection for the day (sausage or bacon) and dairy products No gluten free cereal or baked good options I made do with a few peanut butter packets from the waffle bar since I’m not huge sausage fanThe rooms were so clean and nice and spacious enoughMy one problem with the hotel room was the blasted “barn door” on the bathroom It offers virtually no privacy due to large open gaps on either side when shut and there is no lock The kids could freely come in and out as we used the bathroom and that was a little annoying, and they loved to slide it fast and slam it so I can see how that could have the potential to be annoying for other visitors (We did put a stop to this from our kids)We slept with a sound machine so it’s hard to judge how quiet the hotel is at night but we slept just fine, zero issues there We were on the fourth floor, top floor which helpsThere was ample charging ports throughout the room in convenient locations, and several USB ports which was perfect!Also each room has a fridge and microwave, nice touchI loved the room darkening and light filtering curtain options, very effective

Jane Elizabeth Alcala

What a disaster So sad to say because I had high hopes The first room smelled awful

Then I went to the front desk and she was very sweet about it (this lady was very nice and helpful at check in) and gave me the room across the way It also smelled so strong it made my eyes water too but I had so much work to get done I thought I will just try and put up with it Not sure what the prior people were cooking in those rooms I couldn’t even sleep, it gave me a headache Was too tired to get up for breakfast after not sleeping The washcloths were in a ball at the corner of the sink The toilet paper had about a quarter left and was unrolling onto the floor When we peeled the bedsheets back there was black curly hair The shower has handprints on the glass Those things were really disappointing, I didn’t even get any rest or to shower But to top it off I had a small medical emergency this morning and was hoping to extended my check out a tiny bit to get a shower before I left I called 0 from the room and the lady who answered at around 10:55 am was SO RUDE I’ve never encountered that before Absolutely sarcastic and just went out of her way to be so so rude We travel the United States on business and sometimes are in a new state daily so we are very well versed with Hilton Never have we ever had someone so absolutely rude and her tone was purposely so demeaning hopefully she finds another job out of the hospitality industry I was going to extend another night and have our employees meet here to book but after speaking with that lady we are going elsewhere Rooms were not even clean and that lady makes paying double elsewhere more than worth it

3. Staybridge Suites Lehi – Traverse Ridge Center, an IHG Hotel (3-star hotel)

About this hotel

Set among businesses and less than a mile from I-15, this unfussy all-suite hotel is an 8-minute walk from shopping at the Outlets at Traverse Mountain and a mile from the Museum of Ancient Life at Thanksgiving Point.Relaxed studios offer free Wi-Fi, flat-screen TVs and kitchenettes, plus sitting areas. The 1- and 2-bedroom suites add living rooms.Parking and a breakfast buffet are complimentary. Other amenities include a heated outdoor pool, a hot tub and a sundeck, as well as a lounge and a gym. Guest laundry facilities are available.

Things You Need to Know

  • Guests liked the rooms
  • 14 min walk to the Museum of Ancient Life at Thanksgiving Point
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Steven Phillips

We had such a good experience overall The staff was incredibly kind and helpful – they always greeted me when I walked in and asked if there was anything they could get me Our rooms were nice and accommodated our group well

The workout equipment was great – much better than most 2-3* hotels I’ve been to Same can be said about the breakfast Overall we enjoy our stay very much

Mary Manuel

I have stayed in this brand hotel in the past This particular location is above and beyond what I have seenThe customer service was kind, courteous, and helpful

There is ample parking The breakfast (even at 9:00 when we came down) was delicious and had a wide variety of food The rooms are pristine Nicely laid out, beautifully decoratedIt was the perfect stop for us on our way from Colorado to California

Brenda Jones Sharpe

This hotel has nice rooms which I’d classify as Mid Tier My highest ranking of four stars for service was all about the employees Everyone I encountered was professional, personable and always polite

Everyone provided a genuine smile or an offer of assistance at every turn This hotel was clean and the cleaning staff took pride in ensuring it stayed that way I highly recommend it

4. Homewood Suites by Hilton Salt Lake City Draper (3-star hotel)

About this hotel

This informal all-suite hotel offering distant views of the Wasatch Mountains is a mile from Interstate 15 and 4 miles from the Loveland Living Planet Aquarium.Understated, modern suites provide complimentary Wi-Fi, HDTVs, kitchens and sofabeds; some have mountain views. Upgraded 1-bedroom suites come with living rooms.Freebies include parking, regular evening socials and grocery shopping service, plus a hot breakfast buffet served in an airy dining room that features floor-to-ceiling windows. There’s an indoor pool, a hot tub and a fitness room, as well as a terrace with a fireplace.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Loveland Living Planet Aquarium
  • Guests liked the large rooms but some complained about the beds

Feedback From Real Customers

Jannette G

We stayed one night Very clean room on the second floor It’s a new building so everything is in great condition

Check in was easy and fast My kids enjoyed the pool and complimentary breakfast Some options were cereal, oatmeal, pastries, eggs and sausage The only issue I had was having to pay for parking , $7/day There was nothing special about parking, not even covered/gated parking

Ariana Mas

Taylor and Lane are spectacular! They truly are the definition of customer care and what every front desk staff should strive to be I had a small issue but they were so helpful and put me at ease that all would be ok and it was thanks to their assistance One of the supervisor ladies was not so helpful or friendly

Probably one of those promotions for the amount of time with the company not based on merit because she acts like she does not have to do anything for anyone I’m just happy I did not have to deal with her much Overall my stay was wonderful I only had to deal with supervisor grumpy pants when I was leaving but it was very unprofessional of her to yell at my daughter Noone should ever yell at a child especially if he/she are not their ownBreakfast was great except for the last day the oven blew up so they did not have hot breakfast but the kitchen staff were so sweet and loaded us up on fruit and yogurtIf you are one of those who prefer a hotel within walking distance to a store or shops this is not it but it’s a short drive like 5 minutes to a 711 Rooms are beautiful spacious and modern Cleaning staff are generous with towels and kitchen supplies I was very happy wish I could have stayed longer Thank you Lane and Taylor!

Christine Myers

Might want to clean the vents in bathroom once in awhile They charge for parking

why??? I understand downtown hotels where parking is limited but here I don’t understand I was taking a shower and discovered the conditioner bottle was empty If you are a woman you understand how annoying it is not to be able to condition my hair The bottles are locked to the shower wall so I couldn’t even tip it upside down to get any little amount Mattress are not comfortable Breakfast was disappointing So at 7:15am breakfast items not being warm doesn’t make sense I understand at 9:50am why they might have gone coldThe positives are that the room was really large and it has a good kitchen

5. Courtyard by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this relaxed hotel is a mile both from Ashton Gardens and from the Museum of Ancient Life at Thanksgiving Point.Laid-back, airy rooms offer free Wi-Fi, desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some feature pull-out sofas. Suites add separate living areas.Parking is complimentary. Other amenities include a lobby lounge, a cafe and a casual bar/restaurant, as well as a courtyard with a fire pit. There’s also an indoor pool, a hot tub and an exercise room, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 12 min walk to nearest train station
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jaimee Martinez (Turning_threads)

I really love staying here, beautiful rooms, mini fridge and microwave are always a plus as well I always get the best night of rest here, for a couple reason For one the beds are amazing and comfortable

For two the rooms are nice and quiet The only complaint I have is the digital key So many timed I was standing at the door trying the digital key 10-15 times before it works work, so frustrating

Brittany Skelly

Staff was super kind and attentive in all areas (front desk/café/room service) Rooms were very cozy and the view of the mountains was a treat The gym and pool were totally empty on the weekdays since the guests were mostly a working/business crowd

That’s an added bonus if you want to just hang out and relax on a Monday 🙂

Melissa Burns Mugisha

We stayed here recently, over February 12th-14th in a room with one king bed When we arrived at the hotel, we were greeted by a man who was automatically suspicious of us We’re not sure why, but because of that, he was very rude and curt with us

Thankfully the customer support lady was much nicer The room was nice, but the bathroom didn’t have conditioner or lotion provided, which we chose not to say anything about because we didn’t want to deal with the rude check-in assistant again and were only staying for 2 nights We decided to go to the pool which was completely empty the entire weekend we were there As soon as we entered, it was obvious to us why The whole pool and hot tub area smelled strongly like sewage I reported it immediately on the first day but it didn’t get taken care of before we left, even though I’m almost certain it was a health hazard The day we left, the check-out time was at 12:00pm At around 10:30am, the housekeeping staff knocked on our door, waking us up, despite the do not disturb sign on our door and the required check-out time being later Overall, it’s not worth the price and I would never stay here again Marriot usually does such a good job, but the hotel does not live up to its rating

6. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

7. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

8. Best Western Timpanogos Inn (3-star hotel)

  • Address: 195 S 850 E, Lehi, UT 84043
  • Phone: (801) 768-1400
  • Ratings: 4.3 (749 reviews) Very good
  • Website : Best Western Timpanogos Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with free WiFi, breakfast & parking, plus an indoor pool & a hot tub.

About this hotel

This casual hotel in a low-rise building is 5 miles from Thanksgiving Point Gardens, and 10 miles from Timpanagos National Park and Caves.Relaxed rooms feature flat-screen TVs with cable channels, plus minifridges, microwaves, coffeemakers and complimentary Wi-Fi. Suites add separate living areas, pull-out sofas, kitchenettes and whirlpool tubs. Kids age 17 and under stay free with an adult.Hot breakfast is free, as is parking for large vehicles. Other amenities include an indoor pool and hot tub, a business center, and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to Hutchings Museum Institute
  • Guests liked the clean rooms but some thought they were small
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Levi Aldean

My friend and I enjoyed our stay overall The room was dated but seemed clean enough When I needed more towels it was a challenge to communicate with the housekeepers

Milly in the kitchen helped me with the towels Her breakfast was also very well done, tasted good and well presented She was very dedicated to also cleaning the breakfast area

Karson Nelson

It was a pretty decent stay They could not find our reservation and so they put us in what I assume is their worst room (1 queen sized bed and no microwave) the night manager when we stayed was not friendly (neither was he rude) he was just indifferent The pool and hot tub were great

The breakfast was pretty good as well with many different options and no limit to how much you could get

Sarah Herr

Walking into the lobby, I noticed sparkling clean floors and nicely decorated Our room didn’t disappoint either-extremely clean and well maintained The staff was friendly and professional

The front desk staff was extremely helpful and professional The breakfast was hot, fresh and well stocked Definitely will stay here again when visiting Salt Lake!

9. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

10. Best Western Plus Cotton Tree Inn (3-star hotel)

About this hotel

Off I-15, this laid-back hotel is also 2 miles from Loveland Living Planet Aquarium and 20 miles from downtown Salt Lake City.Relaxed, warm rooms come with flat-screens, minifridges, coffeemakers and desks, plus free Wi-Fi. Some have balconies. Suites add separate living areas and/or pull-out sofas. Kids age 17 and under stay at no charge in a parent’s room.Hot breakfast and parking are complimentary, as is an area shuttle. Other amenities include an indoor pool, a hot tub and a patio, plus an exercise room and a business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Guests praised the friendly service
  • Some guests complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 13 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

marco gonzalez

We stay here quite often for personal and business trips The rooms are always clean and quiet We love that the pool is open during the late hours

There is plenty of grass areas outside for pets The location feels safe and we have never had any issues with work materials in the trucks The elevator is a little wobbly so we have taken the stairs quite a bit which is inconvenient with bags We do stay often so it would be nice to get a discount after multiple stays and being loyal!

Sunshine “MamaSun” Krunglevich

We stayed at this best western on a spring break trip to Salt Lake city We traveled with a dog, they hold a $25 cleaning fee per night for this We were only charged a total of$25 for cleaning after we left

Probably due to having a yellow lab that shed quite a bit, so I understand and am not upset about it The rooms were very clean, the bathrooms were very clean, the hallways had a few ” sprinkles” of evidence of others staying there, but those things were not there the next day, ie, they clean this place to to bottom daily My only complaint world be that the mattresses are spring mattresses and you can tell they could use an update Overall the nights sleep was comfortable, but I did miss my memory foam bed from home Highly recommend this best western, centrally located, friendly and helpful staff, free breakfast, pool, and clean rooms!!!

Andy Gorrospe

Good location near the main road and has Wendy’s right beside it Lobby is small and so is the breakfast area Has a pool which is great, however, you have wet guests walking to their rooms and dripping on the carpet making the hallway and elevator smell dank (which would be ok if I were at the beach)

The shower handle (to turn the water on) also requires some force to pull, I thought I was going to snap it off the wall Front desk staff are nice and friendly Mixture of pros and cons but enough pros for 4 stars

11. TownePlace Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is 4 miles from Provo Beach and 10 miles from museums and dining at Thanksgiving Point.Relaxed suites offer free Wi-Fi, flat-screens and iPod docks, plus desks, kitchens and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room, as well as a BBQ area and a coin-operated laundry. Other amenities include meeting space and a business center.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Evermore Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Ali Nicholas

We come to this hotel because we love it and every other time we’ve had a great experience Completely different story we experienced today Sunday morning at 8:30 AM 2/27/2022, we went to get the free breakfast and a cup of coffee

everything was empty, even the coffee machines, bowls etc Breakfast is from 7:00 AM – 10:00 AM we sat there waiting for a good 20 minutes and saw the lady that fills the food go look and see that the food was empty and just went back to the front desk where she was hanging out drinking coffee and continue to drink her coffee hanging out with the front desk worker Everyone down there was waiting for food Definitely makes you feel like they don’t care about their paying guests

Jason Miller

The room was nice, clean and comfortable I stayed the previous night at their sister property next door The second night of my time in Orem, I stayed here, the room was more expensive and I had hopes for a better breakfast, but it was the same as the other less expensive property next door (not great, in my opinion)

If your stay is short, I would stay at the Fairfield If your stay is longer, this hotel has a kitchenette so you could prepare your own meals and save some money from having to eat out

Ken Durrant

3 stars for a very 3 star hotel Nice staff though Had to drag my shower curtain down to the front desk and also ask for bedding (none in room for the pull out

maybe a covid thing) Shower curtain was torn in half Kids very disappointed that the pool and hot tub were closed They sent us to another hotel’s pool across the lot who didn’t let us in

12. SpringHill Suites by Marriott Salt Lake City Draper (3-star hotel)

About this hotel

Just off I-15, this modern all-suite hotel is 2 miles from Loveland Living Planet Aquarium and 9 miles from Thanksgiving Point garden.Contemporary suites have free Wi-Fi, iPod docks, and flat-screen TVs with premium cable channels, plus desks with ergonomic chairs, and separate living areas with pull-out sofas. All offer microwaves, minifridges and coffeemakers.Freebies include a hot breakfast buffet and parking. There’s also an indoor pool, a hot tub, an exercise room, and a patio with a fire pit. Other amenities include a convenience store, a 24/7 business center, meeting rooms and laundry facilities.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • Guests praised the bathrooms
  • 3 min walk to Cowabunga Bay Water Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 11 times
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

David Massey

Customer service is goodClose to lots of places to eatBed is comfortableDidn’t try gym or poolGood parkingShower is a bit odd You have to get wet to turn the shower on But it’s a good shower

The body wash and shampoo in the hotel smells really nice and I will be looking to get some for sureBreakfast is good…enough I hate to seem disparaging But I travel a lot I dislike fake eggs But had good meat, had some fruit, etc

Tom O

Located between highway exits across the highway from the AquariumRooms were clean and nice Small fridge, microwave and large screen TV

Next door there is the Leathernecks Bar and Grill Good place for a beer and burgerThe Black Bear is a great place for a well portioned breakfast, lunch or dinnerAbout a 10/15 minute walk there are a couple of shopping centers Everything from Kohl’s to Smith’s GroceriesThe only downside was that the location is really not that convenient for mass transit

{PFG} Professor Frankly Gaming

l spend a whole week in this hotel with my boyfriend and the rooms are clean and comfortable the bed is nice and soft and the room is nice and cool(tho you can change the temperature however you want) The only thing I would like to change is the breakfest and their options, but the scrambled egg is the best egg you will ever eat in your life

Even tho the breakfast has minor problems this hotel is a great place to stay while you explore Salt Lake City

13. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 10 min walk to nearest train station
  • Guests liked the friendly service
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Holding

This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider

The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night

Jordon Hofman

You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept

The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!

Casey Swain

Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off

There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!

14. Hyatt Place Salt Lake City/Lehi (3-star hotel)

About this hotel

This informal modern hotel in the suburb of Lehi is 2 miles from Thanksgiving Point garden and museum complex, and 10 miles from Loveland Living Planet Aquarium.Minimalist rooms feature partially separated sitting areas with pull-out sofas. They come with coffeemakers, minifridges and wet bars, plus flat-screen TVs, iPod docks and free Wi-Fi; some offer mountain views. Suites add living rooms.Parking, electric car charging and a local shuttle service are free. Breakfast is available. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s a year-round heated outdoor pool, a hot tub and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Thanksgiving Point
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “outlet stores” 34 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Onearm shooter

Sitting right across the road from traverse mountain outlets and strap tank brewery this has been one of the best hotels I gave stayed at in a while Staff was very helpful and friendly We had a small issue that maintenance came and fixed, he even asked if he wanted him to come back later or fix now so he wasn’t in our way

They have a pool, gym, conference rooms, free breakfast not just bagels and toast but eggs, potatoes, cereal, lots more The only complaint I have is the bed in our room was stiff, everyone else slept fine I would stay here again even if I had to drive 30+ minutes to get where I was going Great Job!!!

Nicholas Stewart

Horrible the only hotel I’ve stayed at that actively felt like they were looking for ways to rip you off1) their page on Hotels

com says “pet-friendly” my wife called to confirm that before check-in during check-in, the clerk noted the cat as she began checking my family in until a manager happened to walk by he saw the cat and said, “We don’t accept cats” after an hour of arguing, he finally let my family check in, which led to…2) sudden inexplicable mystery fees! on day two, the front desk called and said they forgot to charge us the cat deposit how odd that the cat was discussed with the manager for over an hour the day prior and not once did the manager mention this deposit it seems like a contradictory business practice, to charge a fee for something that you don’t allow in the building at all forgive me for thinking that the more likely explanation is that the management experienced a sudden bout of vindictiveness which is further evidenced by…3) the missing thousand dollars! we check this morning, expecting to find that the hotel returned the pet deposit to us they had not in fact, they helped themselves to another $1,000 and change oddly enough, the exact cost of our stay, times twothe front desk clerk initially said the first one was an authorization charge after we explained that, no, you don’t make an authorization charge by taking the cost of the stay and multiplying it by two, she shifted gears to, “it was an accident”imagine if the rest of us could use that excuse when we take a thousand dollars that doesn’t belong to us “oopsie daisy!,” you say to your employer “i didn’t mean to take my paycheck twice! accident!”if you HAVE to stay with this amateur hour operation, get an itemized receipt don’t let them rob you too

NICHOLLE CHRISTISON

Professional and friendly staff Very clean hallways and room (king size bed and couch) had no musty smells or outdated feels Excellently full pillows

Bathroom was very clean and no mold etcFree breakfast was better than expected Would 100% stay here again Very nice for the cost

15. TownePlace Suites by Marriott Salt Lake City Draper (2-star hotel)

About this hotel

Off I-15, this laid-back all-suite hotel is 3 miles from the Loveland Living Planet Aquarium and 4 miles from Draper City Park.Relaxed, warmly decorated studios provide free Wi-Fi, kitchenettes, and sitting areas with sofabeds, plus tea and coffeemakers. The 1-bedroom suites have separate living rooms.Parking is complimentary, as is a hot breakfast buffet served in a colorful dining room. Other amenities include an indoor pool, a hot tub and a gym, plus a patio with BBQs. A meeting room is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Loveland Living Planet Aquarium
  • Guests praised the service
  • Guests mentioned beds 16 times
  • The fitness center has treadmills and elliptical machines
  • Guests praised the indoor pool

Feedback From Real Customers

Nallely Sanchez

We took a spontaneous road trip & decided to spend the night in UT, we had a hard time finding a room with two Queens anywhere so we settled for a king size bed here It turned out that our room had a pullout couch too so it worked out! Darci at check in was so kind and welcoming I think it makes all the difference at hotels when you’re greeted with a warm welcome The room was small but very cozy and clean

We enjoyed our stay and when check out came around I was surprised to see Darci was also there & still with a great attitude

MARiAh SANChEZ

This was such a great hotel to stay at, the hot tub is pretty big which I loved, the pool is small but it was still clean and fun The room was very clean and spacious and the price for the room was so good I couldn’t believe it Breakfast could have had more options but it was still good as well

We will definitely be staying here everytime we are in town

Michael Silverstein

It’s not the Ritz Carlton but rooms are clean and comfortable, breakfast is good, there is a little Fitness room with some free weights, elliptical, and treadmill, nice indoor pool with hot tub, and walking distance to grocery store and a few places to get food All in all, it is more than sufficient as a place to stay during business travel

16. Hampton Inn Salt Lake City/Sandy (3-star hotel)

About this hotel

This modern hotel off Interstate 15 is a 4-minute walk from shops at the South Towne Center mall and 15 miles from downtown Salt Lake City.Contemporary rooms include free Wi-Fi and flat-screen TVs with HD channels, plus custom-designed beds, desks and coffeemakers. Some rooms offer pull-out sofas.There’s free on-site hot breakfast (daily) and weekday breakfast bags to go, as well as a fitness center, an indoor pool and hot tub, a business center and a snack shop.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to Cowabunga Bay Water Park
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests liked the hot tub, mentioned 12 times in reviews
  • Guests mentioned “shopping malls” 11 times

Feedback From Real Customers

Janae White

Great stay We love using a digital key and checking in/out on the app No need to talk to people at all!Room 422 (king+sleeper) was almost total black out, save for one bright sliver of light on the side of the window

Bathroom offered an adjustable nightlight if neededA/C worked really well Any loudness helped muffle hallway sounds as people walked by from the elevatorShower head was adjustable There didn’t seem to be an exhaust fan, but no biggieBreakfast was decent continentalmake your own waffles, hard boiled eggs, reheated omelets, cereal, muffins, yogurt, fresh fruit Nothing special, but no complaintsCompared to the Holiday Inn Express next door, a definite winner!

Shanda Weil

Good east to find location, though you do hear freeway noise from your room Not bad but something to be aware ofDigital keys work great!Breakfast was well stocked and good options

Indoor Pool is a good sizeOur personal pro is an actual bathroom door (we have a pet peeve with the new trend to have a barn door on new/remodeled hotels)

Laurence Gray

COVID disappointment, Upon check in was notified the hotel does not clean rooms for stay unless asked I was staying four nights and I requested clean room every day first day was great came back to room after working and found room clean then nothing, room not clean second day or third day

Out of coffee, out of cups, needed to fetch towels Disappointment for sure They should discount the rooms if they are not cleaning them This is after requesting the room to be cleaned a few times

17. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

18. 5th East Hall – Bed & Breakfast (4-star hotel)

About this hotel

This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.

Things You Need to Know

  • 7 min drive to Evermore Park
  • Guests mentioned “waterfalls” 11 times
  • Guests mentioned showers 31 times
  • Guests praised the bar

Feedback From Real Customers

Melissa Collado Freeze

We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun

The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite

Alex Condie

Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches

Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back

Cole Jolley

My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room

Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend

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