hotel for couple

16 Best 5 star hotels in Saraland, AL (2022)

5 star hotels in Saraland, AL

1. Malaga Inn (3-star hotel)

  • Address: 359 Church St, Mobile, AL 36602
  • Phone: (251) 438-4701
  • Ratings: 4.3 (951 reviews) Very good
  • Website : Malaga Inn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale, elegant lodging set in 1862 townhomes, featuring antiques-filled quarters & free breakfast.

About this hotel

This charming, upscale hotel, occupying 2 antebellum townhouses originally constructed in 1862, is a 2-minute walk from the Mobile Civic Center and 2.4 miles from the USS Battleship Alabama Memorial Park.Elegant rooms are set across both the original townhomes and a rear addition, and feature antique and reproduction furnishings, plus designer toiletries, coffeemakers, flat-screen TVs and free Wi-Fi. Suites add separate bedrooms and living rooms, which have crystal chandeliers.Breakfast and parking are included. A central courtyard features a fountain, and there’s an outdoor pool.

Things You Need to Know

  • Guests liked the rooms
  • Some guests disliked the bathrooms
  • Walking distance to the Mobile Carnival Museum and Alabama Contemporary Art Center
  • Guests praised the friendly, professional service
  • Guests mentioned “Mardi Gras” 20 times
  • Guests praised the architecture
  • Guests liked the breakfast

Feedback From Real Customers

Jenifer Steele

Customer service was excellent! Room was awesome! Hard wood flooring was so clean you could walk barefoot and NOTHING get on our feet!! Bed was so comfortable! House keeping lady was super nice as was the front desk person Most of all I left something valuable in the room I called and within five minutes Christie went to the room found my item and called me back! I highly recommend staying here

I will again for sure!

Matthew Milner

We had a two night stay and everything went very well Simple check in Our room was easy to get in and out of on the ground floor of the courtyard

Our room was simple but well appointed The AC seemed to run all night, but it was not loud and we slept well on a bed that we initially thought was going to be too soft They are right beside the civic center and a short, 3-block walk to Dauphin Street and all of the bars, restaurants and music venues And parking was free! We would stay here again

Carlos Campbell

Don’t forget to use Hᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This site will compare countless booking web sites and usually will have rates much cheaper compared to others! Thank me later! This hotel is the best rated in this area

I’ve been coming here for years If you choose this place you won’t be disappointedIf you are looking for a beautiful historic hotel with an amazing courtyard, this is it Understand this isn’t a newly constructed hotel, it was built in the 1800’s The staff was friendly, the rooms are spacious and clean, and the courtyard is gorgeous

2. The Admiral (3-star hotel)

  • Address: 251 Government St, Mobile, AL 36602
  • Phone: (251) 432-8000
  • Ratings: 4.2 (1313 reviews) Very good
  • Website : The Admiral
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale hotel offering traditional rooms & plush suites, plus dining, a bar & an outdoor pool.

About this hotel

This upscale 1940s-era hotel with an art deco interior is a 6-minute walk from the Gulf Coast Exploreum Science Center, and 0.4 miles from Cooper RIverside Park on the Mobile River.Traditional rooms come with free Wi-Fi and 42-inch flat-screen TVs, plus minifridges and Keurig coffeemakers. Plush individually decorated suites add separate living rooms. Room service is available.There’s an outdoor pool and a 24-hour fitness room, as well as an intimate restaurant, an industrial-inspired bar and a grand ballroom.

Things You Need to Know

  • Walking distance to the Mobile Carnival Museum and Alabama Contemporary Art Center
  • Some guests disliked the furniture
  • Guests liked the service
  • Guests liked the intimate restaurant
  • Guests mentioned “Mardi Gras” 25 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Liz P

We decided to give this place a try despite it’s rating…You can tell they tried with decor and presentation also staff was nice and helpful I get it that it’s a old building but come on The lobby was nicely decorated but the complementary water which looked nice had no cups

Then the hall ways were dark and hot with a strange smell The ice machine was broken The carpets looked very old and dirty The bathroom looked clean from a far but needed help Sink was leaking, mini fridge was warm The beds were hard and the pillows… Come on!!! They are so tiny The closet was very dark We didn’t eat at the restaurant because we heard it was awful I would give this place a 2 star but we did get to rest and it was quiet and safe I wouldn’t go back

Debbie Fanning

Nice hotel in downtown Mobile 8 minute walk to Convention center on Water Street They do not have a parking garage

A separate valet parking company will serve you at the door for $25 per night It is easy to retrieve vehicle with text click I never had to wait Very efficient There is a nearby garage that says hotel $10 this is not actually the case for Admiral It is for the hotel across the street HOLIDAY Inn Express I think I had a wonderful corner room with a beautiful bath and plenty of room NO MICROWAVES They have a refrigerator My first night (Monday) I heard music all night long, but did not see or hear anything in the streets or hallway It must have been below me

Sandi Davis

We stayed two nights at The Admiral The room was nice The staff were very helpful and accommodating

I had requested a room on an upper floor because there was a wedding and a reunion at the hotel this weekend The beds were super comfortable, and we slept very well both nights The hotel is in a great location, and we walked to many restaurants, a candy store, and the history museum We will stay here again for a return trip to Mobile

3. Homewood Suites by Hilton Mobile – East Bay – Daphne (3-star hotel)

About this hotel

Off Interstate 10, this extended-stay hotel is 3 miles’ drive from outdoor recreation in Meaher State Park and 10.3 miles’ drive from downtown Mobile.Contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. Whirlpool tubs and bay views are available.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center. Additional amenities include a fitness room and outdoor saltwater pool, plus free club rentals at a local golf course.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests liked the rooms
  • Some guests complained about the bathrooms
  • 6 min drive to Village Point Park Preserve
  • Guests liked the service
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Pamela Trout

Miss Ivy was so friendly and helpful to us during our stay We decided at the last minute to stay over another night and although she worked at the hotel next door she was able to accommodate us and get us in another night at the same rate we had been paying alreadyThank you so much miss IvyYour a blessing to those who know you

God bless you 🙏

Wilfredo Osorio

I have stayed at this hotel several times between 2020 and most recently on the 10th of June 2022 I have stayed at the same room each time, however this last time there was no power in the master bedroom of room 416 I requested that they reduce the cost of the overnight stay since the master bedroom didn’t have any electricity in it

I was charged 14100 in total with taxes included Maintenance came to try and fix the problem but couldn’t figure out why there was no power in the room No night stand lights, no electricity to the TV, the room wall electrical sockets and the telephone didn’t work either

Nikki Wilkerson

First the good

rt off HWY on the way to Destin The service was non existant, so wouldn’t be able to comment The rooms were old, filthy and reeked off cigarette smoke Shower and floor had black hair all over it Was disgusting Basically just crashed there for one night and got out as quickly as possible the next AM Didn’t even bother checking out the breakfast

4. TownePlace Suites by Marriott Mobile Saraland (3-star hotel)

About this hotel

Off Interstate 65, this relaxed all-suite hotel is 4 miles from hiking trails and a beach at Chickasabogue Park, and 11 miles from a museum in 19th-century Bragg-Mitchel House.Simple studios offer free Wi-Fi, flat-screens and desks, plus kitchens and sofabeds. The 1-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also an exercise room and an outdoor pool, as well as a BBQ area and a coin-operated laundry. Pets are welcome for a fee.

Things You Need to Know

  • The rooms have kitchenettes
  • 6 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the service
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

pinkcoyote1

Recently stayed here on a weeks vacation and it was an excellent hotel in my opinion I wish all hotels were this clean and quite Also one of the ladies who works during breakfast hours is amazing

I think her name was Wanda and she is really friendly and really sweet They should give her a raise for being an excellent worker as well as very friendly I would definitely stay here again

Diane Johnson

Very clean and nice desk people Ashley on nights is very friendly, and helpful So are the other girls I just don’t know them as wellPlease give Ashley an Atta Girl

Tonya was very helpful to me at check in There was only 1 gal that was not as friendly on mid day I felt like I was a bother to her All in all it was a good experience Thank you all

5. Hilton Garden Inn Mobile Downtown (3-star hotel)

About this hotel

Set amid the restaurants of bustling Downtown, this relaxed hotel is an 8-minute walk from Mobile Carnival Museum and 2 miles from the waterfront USS Alabama Battleship Memorial Park.The unfussy rooms come with free Wi-Fi, flat-screen TVs, minifridges and microwaves, as well as tea and coffeemakers. Suites add separate living rooms with pull-out sofas and/or balconies. Limited room service is available. Kids age 17 and under stay at no cost with an adult.Amenities include an informal restaurant with a bar and a terrace, plus an exercise room, a 24-hour business center and coin-operated laundry facilities. Parking is offered (surcharge).

Things You Need to Know

  • Guests praised the unfussy rooms, which have TVs
  • Walking distance to Bienville Square and Alabama Contemporary Art Center
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests liked the informal restaurant
  • Guests mentioned “Mardi Gras” 11 times
  • Guests praised the bar

Feedback From Real Customers

Martha Boone

This is one of the best values we’ve found The hotel is ingenious in it’s appointments Space utilization, amenities and customer service is A+

Chris at the front desk was wonderful and Queen in the restaurant made breakfast very pleasantI have stayed in Ritz-Carlton properties that were not as clean and with poorer customer serviceKUDOS for a well designed and well managed and operated hotelThe park across the street was pleasant Being able to park once and walk everywhere was also nice

Steven Cameron

Overall this is a great hotel The reason for only leaving 4 stars

being that this is a Hilton, one would believe that the air conditioner in the room would work better than it did Yes we understand that it’s in the heat of the summer But it shouldn’t have taken until after midnight to cool off the room Secondly, I had to unplug the fridge due to the fact that it was extremely hot around the compressor To prevent a potential fire, I unplugged the fridgeOther than that great hotel and staff!!

Emily Reid Selvidge

I brought my 3 kids (10 months, 9, 12) for our first Mardi Gras I chose the location for the balcony/bar area since I have a baby and wanted the option to go in and out during the parade The day we checked out we walked around downtown then returned to have dinner and drinks to watch the parade

When we returned the staff followed us into the restaurant and asked us to leave because we were no longer “guests” of the hotel I was very disappointed as we had spent the past 2 nights in the hotel and had multiple meals in the hotel restaurant and was not told once we left we would not be able to return I have never been refused service or asked to leave a hotel restaurant Otherwise we had a great time The restaurant staff was amazing!

6. Comfort Suites North Mobile (3-star hotel)

About this hotel

Set off Interstate 65, this unpretentious all-suite hotel is 4 miles from Chickasaw Civic Theatre and 10 miles from Magnolia Grove Golf Course, which is on the Robert Trent Jones Golf Trail.Down-to-earth suites feature flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. All offer sitting areas with pull-out sofas. Some add whirlpool tubs.Freebies include parking for buses, and hot breakfast. Among other amenities are a seasonal outdoor pool and a fitness room.

Things You Need to Know

  • Guests praised the down-to-earth rooms and the beds
  • 9 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the friendly service

Feedback From Real Customers

Christina Mahoney

Definitely on a budget hotel Passing through from CA to FL When entering our room is smelt bad of mildew or a similar stench, got a new room that was better but still had an odd smell to it

The hotel is nice looking and relatively clean There are stains on the walls in some places and some of our towels had super curly hair imbedded in them, both of which were gross Don’t stay here if you’re looking for somewhere nice, stay here if you’re going to be here for a night or two

Jenny King

There is no rack for big towels :(No vent in the restroomBreakfast: egg and sausage biscuits were good

Everyday was the same We stayed three nightsIt took about 15 minutes to go the nearby attractions Wintzell’s Oysters house is next door Highly recommend it Must dine!

Carol Trammell

We have stayed at this location for several years now on our way to Destin for vacation Last year we were not as happy as we had been in the past and this year was WAY worseWe had three rooms, first two were okay, but they were dirty

Peanuts on the floor on the side of the bed, toilet seat was nasty, the vent over the toilet was disgusting in both rooms Third room smelled like Mold and Mildew, my daughter and her husband was in this room and she has bad allergies, she went down to the front desk and the lady was very helpful and moved them to another room, same floor a few doors downit was as stinky as the first one Daughter went down once again and the lady gave her keys to 3 different rooms on the same floor, of the 3 rooms, only 1 was acceptableAll the rooms had moldy looking stuff inside the ac units we will not be staying here again!

7. Mobile Marriott (3-star hotel)

  • Address: 3101 Airport Blvd, Mobile, AL 36606
  • Phone: (251) 476-6400
  • Ratings: 4.0 (1121 reviews) Very good
  • Website : Mobile Marriott
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined property with an American restaurant & free WiFi, plus an outdoor pool & a fitness center.

About this hotel

This sleek hotel in the west Mobile neighborhood of Brookwood is 0.6 miles from I-65, 2.6 miles from Ladd-Peebles Stadium and 6.9 miles from the USS Alabama museum ship.The modern rooms have complimentary WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some have access to a club lounge with free continental breakfast, afternoon snacks and evening appetizers, plus a self-service bar.Parking is free. The property offers a casual American restaurant and a breakfast buffet (fee), as well as an outdoor pool and a fitness center. Other amenities include 15 meeting rooms and a business center.

Things You Need to Know

  • 10 min drive to the Bragg-Mitchell Mansion
  • One of the few hotels in the area with room service
  • Some guests complained about the unclean rooms and the kitchenettes
  • Some guests complained about the unclean bathrooms
  • Guests liked the friendly service
  • Guests mentioned “shopping malls” 12 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Heather P

Contacted the hotel more than twelve hours before arrival to get one king instead of two doubles No response Contacted them again

Guess what?: no response Checking in, the trainee clearly has not been trained and has no idea what to do with elite status guests (I don’t blame the trainee, I blame the management) This continued to be my experience with most of the front desk employees All of them were nice, but they all had different ideas of elite benefits (due to management training) My room was okay although a bit dated, although the shower didn’t drain at all Surely housekeeping should note this when cleaning Also, I was worried about my car in this area of town (I was surprised the parking was free) Management is clearly just out for the bottom line and employees are trying to do their best but aren’t actually trained because $$$$$$$$$

lee largin

So I will say after reading the reviews I was skeptical about staying here but I took a chance and stayed and let me tell you I’m glad I did if nothing else bur to experience the staff they are phenomenal every one of them Is the motel dated and need upgrades, yes but guess what they are doing that right now, they started at the top and working their way down and no not once was it noisy, loud or dirty Just remember most people only write reviews when they want to complain but fewer write ones when they are happy

Bottom line is the restaurant is great, M club is great staff and stay are great!! Enjoy your stay and enjoy the staff and make your own opinion The pictures I am attaching were taken on 5/13/2022

Amy Cramer

Convention! I spent 2 hours on the phone with 2 different reps trying to book a room After being hung up on twice, I stayed elsewhere The food the first night was disgusting

Raw hamburgers with burned exterior and mayonnaise instead of coleslaw The next day, chicken and veggies was fine Unfortunately, they ran out of food each meal so those in back did not get a full meal In planning the convention, the service reps kept changing jobs so communication was difficult and what we were told did not happen Promises made and broken Do not recommend for business or pleasure One man in the lobby spent an hour watching folks check in He said it was incredibly slow service Don’t try to buy a soft drink, must stand in line at check out to pay, a line of 25 she said Not worth a $3 drink Complete nightmare

8. Fort Condé Inn (4-star hotel)

  • Address: 165 St Emanuel St, Mobile, AL 36602
  • Phone: (251) 405-5040
  • Ratings: 4.7 (327 reviews) Excellent
  • Website : Fort Condé Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Grand B&B set in a polished 1836 mansion offering posh rooms, suites & cottages, plus courtyards.

About this hotel

Housed in a restored mansion dating to 1836, this stately bed-and-breakfast is 0.3 miles from the Gulf Coast Exploreum Science Center and 2.4 miles from USS Battleship Alabama Memorial Park.Elegant rooms, suites and cottages have free Wi-Fi, period antiques and original details. Some have 4-poster beds and claw-foot bathtubs.Breakfast is included, and there’s a lounge, reception room, dining room and courtyards for guest use.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Conde-Charlotte House and Fort Conde
  • Guests praised the friendly service
  • Guests mentioned “cruise ships” 11 times
  • Guests praised the breakfast

Feedback From Real Customers

Jack Ussery

Originally booked a room at the Renaissance, but plans changed I absolutely must say I’M SO HAPPY THEY DID!This place will be the ONLY hotel I stay in while visiting the beautiful city of Mobile from now on! Beautiful property, excellent service and absolutely no issues with our room!Stunning historical property within walking distance to everything you can do for fun in Downtown Mobile! Came for a cruise, staying one night and they include FREE parking for the week! Thank you SO MUCH Fort Conde!

Jason Ohler

Anyone taking a cruise or just looking for a wonderful place to get away you have found the perfect place With individual rooms and cruise parking with 3-5 min walk to the port I was greeted at the door and walked to my room by the receptionist

Everything done so well with clean room and I even had my own fireplace in the room Would recommend to anyone

Sherry Toney

This little place was absolutely amazing!! My husband and I stayed in Suite 8, the Ben & Jen suite, and we were not disappointed! The rooms were immaculate, staff was amazingly helpful and nice, and it was so quiet, which was exactly what we were looking for! It is close enough to drive or walk to so many restaurants, and beaches, and has so many historical buildings around it This is definitely our new vacation place!

9. Drury Inn Mobile (3-star hotel)

About this hotel

Set off I-65, this laid-back hotel is 3.9 miles from the University of South Alabama, and 5 miles from both the Mobile Museum of Art and the Mobile Botanical Gardens.Down-to-earth rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas.Complimentary amenities include hot breakfast, and evening socials with snacks and drinks. There’s a heated outdoor pool and a whirlpool, as well as a 24-hour fitness room and a business center. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 9 min drive to Langan (Municipal) Park
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Katinka Evers

I am sensitive to smells, but the room was absolutely pleasant, clean, and fresh It was charming and comfortable We had a delightful time

Everyone working there was courteous, helpful, friendly, and hospitable I wish the patrons had been the same Several people spent their time smoking near the pool One man even stayed on the pool deck smoking cigarette after cigarette and tossing the butts on the ground where people walk barefoot If only we as customers could be as courteous to one another as the staff of Drury Inn is to all of us!

Paul Stevenson

We stayed at this location, for two nights The desk help was wonderful, the room was nice The complimentary breakfast was hot and fresh

Their happy hour was fun I rate this Hotel a 4 for only one reason The design of the building sucks Never in my life have I been to a four-story hotel of this size and all they had was one medium-size elevator to service the staff and the guest We stayed on the 3rd floor and standing for 10 minutes waiting on an elevator that was empty enough to hold us, was a norm in the mornings and afternoons This has been exacerbated by the Covid distancing rules I am handicapped and the stairs were not an option unless for emergencies The location is not the easiest to get to either but that is because of the design of the streets in this area of Mobile That for sure is not their fault The staff had nothing to do with the poor design of the building, so I rate them a 5 We would stay here again but I would request a room on the ground

Amoreena Thach

Amazing customer service! The best breakfast I’ve seen at any hotel and the dinner is amazing too, yes I said dinner! They serve dinner with drinks I was with my family and none of us drink but they have 2 or 3 free alcoholic drinks with your dinner The rooms were clean they had a refrigerator and microwave in the room

The store at the front where you buy snacks was expensive so a vending machine would have been nice but I still rate it as my favorite hotel ever

10. Hampton Inn & Suites Saraland Mobile (3-star hotel)

About this hotel

In an area filled with casual restaurants, this unassuming hotel off Interstate 65 is 5 miles from Chickasabogue Park and 2 miles from the Charles Denby Garrison Sr. House, a historic residence.Airy, simply decorated rooms provide flat-screen TVs and free Wi-Fi, in addition to minifridges and coffeemakers. Upgraded rooms add sofabeds, microwaves and wet bars.Breakfast and parking are complimentary. Other amenities include an outdoor pool and a patio, as well as a gym, a snack shop and meeting rooms.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have kitchenettes and refrigerators
  • 8 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the friendly service

Feedback From Real Customers

Thaddeus Yeargain

Great stay! Very clean, great service and heated pool! Breakfast buffet was pretty good as well Staff kept the food stocked constantly and cleaned throughout the morning to keep surfaces and tables cleanGreat stay and comfortable beds

Joseluis Ocasio

20 July 2022 – Michelle, the evening front desk customer service personnel Michelle is amazing She is very attentive and caring about aiding us once we realized that the Hilton app overbooked the hotel

Even though the error was not her doing, she took ownership of the moment and took ownership of making it right 👍🏽👍🏽👍🏽Michelle took initiative to verify the error and jumped on the phone calling all the Hilton hotels in the area until she obtained us a Hilton hotel so we can have a place to stay for the night for my family and I✨✨✨Michelle’s customer service is amazing, she is a wonderful person, very gracious, attentive and assertive to obtain a yes for her customers ✨✨✨Thank you Michelle from the Ocasio Family 🙏🏼🙏🏼🙏🏼

Phil Short

Didn’t like the fact that our 3 day stay required us to request that the room be cleaned and serviced each day Also very disappointed that when we requested the room be cleaned it was totally overlooked and we were gone all day We finally had to track down house keeping ourselves to get more towels and then we were asked if they wanted them to empty the trash cans, well yeah!😒 We have never experienced this at a Hampton Inn before

If I wanted a Motel 8 experience we would have stay there for half the price Maybe time to check out other options😒 Phil & Sharon Short- Melbourne Fl

11. Courtyard by Marriott Mobile Daphne/Eastern Shore (3-star hotel)

About this hotel

This straightforward hotel is 7.6 miles from the USS Alabama Battleship Memorial Park and 9.5 miles from the Gulf Coast Exploreum Science Center.Contemporary rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, plus a meeting room. Other amenities include an indoor pool, whirlpool tub, exercise room and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Meaher State Park
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 12 times
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John B

This place is the worst Courtyard I have ever stayed in and I am an Ambassador Elite member so I have stayed in a lot of them The hotel is dirty in the common area as well as the rooms They do not clean your room every other day like they say they will or as requested

The little bar and restaurant are only open a couple of hours a day When I ask ask about it they said it was due to COVID I think the hotel staff needs to get over using that as an excuse That may have worked a year ago but not now There are other hotels in the area like Hilton that I have stayed at as well and they are open and they clean your room and the common areas of the hotel This hotel is poorly managed and I will not stay their again There are other better choices in the area and they do not try and hide be hide COVID for their poor management

Kati Nelson

Our friends stayed here while they were visiting from Atlanta They discovered a few hours after they left that their tablet was left They called the hotel and let them know and asked me to follow up bc I live here

I went to the hotel and was told there’s no tablet here After showing them a screenshot of the “find my tablet” and that it may have fallen between the nightstand and bed and demanded that they go look for itFortunately it was exactly where I told them it was Unfortunately, had I not gone to the hotel and demanded they look for it, my friends would have lost their tablet This is simply not acceptable of the staff People continue to disappoint me with their utter lack of concern

Sheri Powers

BED BUGS !!!! I have called the health inspector to go inspect today Stayed there Saturday and have been bitten by BED BUGS Absolutely horrible

So disgusting I should have known by the POOL being NASTY, and the ceiling looking like it was about to fall into the pool The manger parks where people are supposed to pull into unload Just really disgusted and will never stay here again and likely never stay Marriott againDo NOT stay here stay at the comfort inn across the highway

12. Holiday Inn Express & Suites Mobile/Saraland, an IHG Hotel (2-star hotel)

About this hotel

This contemporary lodging is next to the I-65, an 11-minute drive from Mobile’s historic district and 2.3 miles from the Shell Chemicals plant.The modern rooms come with desks and flat-screen TVs, plus minifridges, microwaves and premium cable channels. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.Amenities include a free breakfast bar, a heated outdoor pool and hot tub and a 24-hour fitness center, as well as a business center and parking.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to Chickasabogue Park – A Mobile County Park
  • Guests mentioned lobbies 11 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • Guests praised the outdoor pool

Feedback From Real Customers

joseph hannan

Booked this hotel because the overall reviews were pretty good Got to our room, and there were only 2 pillows on each queen bed Went to the front desk and they were only able to give me 2 additional pillows because there were no more available in the entire hotel

Went to take a shower, and every single bottle of shampoo, conditioner, and body wash was empty Do y’all even service these rooms daily?

Maddy.paige_ 27

Not bad at all! I checked in fast, my room was clean, beds were comfortable, bathroom was clean, and breakfast was served in the morningOur room did lose power at about 3am but that was completely out of their control (bad storm) and everything was back on fairly quickly! I would stay here again 🙂 oh! And it’s a really good area with good food options and gas nearby

13. Fairfield Inn & Suites by Marriott Mobile Saraland (3-star hotel)

About this hotel

Surrounded by a forest, this modern, warm hotel off Interstate 65 is 9 miles from the Mobile Botanical Gardens and 12 miles from the Ladd-Peebles Stadium.The cozy rooms feature free Wi-Fi, plus flat-screen TVs, minifridges and microwaves. Suites add living areas with pull-out couches.Parking is complimentary, as is hot breakfast served in a homey dining room. Other amenities include a convenience store, a 24-hour fitness center and an outdoor pool. Regular evening socials are organized.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 6 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the lobby, mentioned 10 times in reviews
  • The fitness center has free weights

Feedback From Real Customers

Joseph Boswell

The staff was the only good thing I could compliment them on Super nice staff and welcoming However, my room was not as clean and well kept up as I expected

I found some dead cockroaches laying on the floor behind the furniture and other bug bodies So it’s not very well inspected by housekeeping Also, the shampoo bottle in the shower was not restocked and full so I ended up having to go to the store and get some shampoo I also killed a couple of cockroaches crawling around I don’t know if it is because its the bottom floor but I would highly recommend pest inspectionI would very kindly recommend housekeeping up their cleaning and restocking abilities and inspections and do thorough checks around the rooms to make sure it is clean and fully stocked for their guests

Sharat Menon

Well I should say this is not the best Fairfield I have stayed before The hotel is clean, but customer service is not the best The front door key card reader doesn’t work

Complained about it twice, no one took care of it My room door handle is messed up Complained about it twice, no one took care of it There is no printer in this place but they have a sign which says browse and print Internet kept breaking down every few hours Called the front desk and they couldn’t help I used to stay at Marriott a lot 3 years back and changed to Hilton because of such issues Hilton was sold out so didn’t have another option than stay in Marriott I was hoping things changed But disappointed to say the least, they could do better to take of their customers

Carl Mitko

Friendly employees, spacious room, good variety breakfast itemsThis was our 2nd time staying at this Fairfield hotel We had a good experience during our previous stay, so when we were looking for a hotel in the area, there was no doubt we wanted to stay here again

The front desk agent was friendly and checked us in efficiently Our two queens room was spacious There was plenty of space for us to open our luggage and also lots of countertop space in the bathroom to stow our toiletriesAlmost everything was in great working condition The only thing that was not was the refillable wall mounted (glued) shampoo bottle which fell off That will need to be reglued We loved the pullout desk, quiet AC, microwave, mini fridge, and built-in luggage rackAs for breakfast, for fruits they had fresh whole strawberries (rarely seen at this level of hotels), apples, bananas, and cubed honeydew For hot items, they had Jimmy Dean sandwiches, sausage patties, pre-made waffles, and quiches (also a rarely seen item) They also had other common bread and yogurt itemsAll in all, we had another good stay and will still recommend this place to anyone looking for a hotel in this area!

14. The Battle House Renaissance Mobile Hotel & Spa (4-star hotel)

About this hotel

Opposite the Mobile Convention Center, this upscale hotel is 2.9 miles from the USS Battleship Alabama Memorial Park.The casual rooms feature free Wi-Fi, flat-screen TVs, desks and coffeemakers. Upgraded rooms and suites add weekday access to the Club lounge, offering complimentary breakfast, hors d’oeuvres and desserts. Suites add additional living space.There’s a stylish fine dining restaurant, a tavern and a casual café. Other amenities include a spa, tennis courts, a fitness center, a heated outdoor pool and a hot tub. There are 21 meeting and event spaces, including a ballroom.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Walking distance to Bienville Square and the Gulf Coast Exploreum Science Center
  • One of the few hotels in the area with room service
  • Guests praised the stylish restaurant
  • Guests liked the architecture, mentioned 14 times in reviews
  • Guests praised the lobby
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Crystel C

Hotel is beautiful inside Room is very nice, clean and roomy; beds are very comfortable There’s a $75 holding fee for incidentals

One drink vending machine only took cash, went to another vending machine and looked like it took cards; however, when trying it all it said was authorizing but never did anything so we canceled the transaction We went back to the room and tried to order some waters through room service but was told it might be a little bit because they will have to ask house keeping to bring it to us House keeping staff was very pleasant Restaurant was good, only one server available but she was great Parking options are either valet or self parking at another hotel parking garage for almost the same amount as the valet

John Olsen

Five star review, but that’s what I would expect to experience for a hotel in this price range Really impressive architecture inside, rooms were very comfortable, clean, and well maintained Ate dinner at the 1st floor bar

Food, atmosphere, and service were terrific Really enjoyed my stay, first class Only surprise was the $24 mandatory valet parking (or go find public garage), though I did take advantage of it and appreciate it

Zirconia Alleyne

The hotel is beautiful, but we were not treated well and some things are slipping through the cracks Valet was nice, but they are understaffed and couldn’t keep up with demand We saw them wreck a luxury vehicle in the rush of trying to keep up with customers

We booked the hospitality suite because we were in town for our wedding reception (my husband and I eloped last year in Kenya) and needed extra space to get dressed The suite looked nice but needed maintenance The Murphy bed leaned to one side and the first pack n play they brought for our newborn would not stay engaged (unsafe!) Upon checking out, my credit card was charged for a marble table that I’m sure was chipped before our stay Even after communicating that I noticed it was chipped while getting my makeup done, the director of sales charged us without doing further investigation This hotel looks great on the surface but its operations are struggling Also, the photographer for our bridal party called ahead to get permission for us to take photos inside the hotel; however that was not communicated with the staff on duty We were questioned by several staff members and watched like a hawk by the head of security even after he was given the info he needed It was such an uncomfortable experience and disappointing

15. Fairfield Inn & Suites by Marriott Mobile (2-star hotel)

About this hotel

In a residential and commercial area off I-65, this relaxed hotel is 5 miles from the Mobile Museum of Art, 10 miles from the Port of Mobile and 13 miles from the USS Alabama WWII-era battleship.Informal rooms offer free Wi-Fi, desks, and flat-screen TVs with premium cable channels, as well as minifridges, microwaves, and tea and coffeemakers. Suites add separate living areas with pull-out sofas.Parking and a breakfast buffet are complimentary. Other amenities include a convenience store, an indoor pool and a 24-hour fitness center, in addition to a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 10 min drive to the Mobile Museum of Art
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Tonette Adams

Our room was clean and spacious The bed was very comfortable! However, there were ants in the room Additionally, we weren’t told that the room wasn’t cleaned until you checked out

We stayed 5 days and had to go looking for towels, cups and coffee every single day The gentleman who worked night audit was awesome! He embodied great customer service! My daughter and I had to leave at 3:30 one morning and he offered to walk us to our car

J M

My room was very clean Thank you Ms Erica

I had no problem getting extra towels Ms Cherilene is in charge of linens and does a great jobThe sheets smelled so good The bed was comfy too The pool was clean with plenty of towels Breakfast was great Demetra was in charge of breakfast and was awesome and so good to my baby

Shari Atwell

The hotel itself was great Cee Cee was amazing she was helpful from the hotel HOWEVER THE TAXI SERVICE TO GET BACK FROM THE CRUISE TERMINAL WAS AWFUL!!!! To get us to the cruise terminal was good but getting back was a different story

The hotel wouldn’t help us call the taxi service, they offered no help!!! The taxi number we had was to a different company!! Left several message to call us back with nothingno communication at all We waited 45 mins and finally called an Uber Of course the taxi serviced arrived and we called to cancel the Uber and got charged the $2400 dollars anyway!! To stay at the hotel was great but I would definitely check into a different form of transportation The money we thought we saved was not worth the trouble we went through to get back to our vehicle!! Be aware!!

16. Hampton Inn & Suites Mobile Providence Park/Airport (3-star hotel)

About this hotel

This modern hotel is 2.8 miles from Mobile Regional Airport and 4.7 miles from the Mobile Museum of Art.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), TVs and coffeemakers. Suites add pull-out sofas.Free hot breakfast or weekday breakfast bags to go are offered, as well as an exercise room and an outdoor pool. There’s also a complimentary airport/area shuttle and free parking. Additional amenities include 3 meeting rooms and a 24/7 business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 7 min drive to Archaeology Museum, University Of South Alabama
  • 79 min drive to Pensacola International Airport
  • Guests praised the friendly service

Feedback From Real Customers

Jeffrey Cusmariu

My wife and I have stayed here in the past as well for tennis tournaments at Mobile Tennis Center It is about 10-12 minutes away Although rooms have not been recently updated, the rooms and main areas were very clean and everyone was very nice and accommodating

Breakfast buffet was about what I would expect, but it was well staffed and did appear to be continuously restocked I felt safe there and plenty of food options close by I will be staying there again in the future

denm travels

The extra stars are really and truly because of Ms Jocelyn and Melissa, the front desk associates and the shuttle driver (Forgot his name)

From the time we showed up, to the time we left, they were nothing less than amazing!!! Knowledgeable, resourceful, kind, personable I could go on We came for a Flower Show that was cancelled due to the sudden change in weather, but the staff at Hampton still made the visit a great one The one star is missing because the room wasn’t the cleanest and the shuttle van could use an good upholstery cleaning In the room, there was strands of hair, of all places, in the bathroom, the phone looked old and worn and the room it self stood for cosmetic touch-ups, I could go on, but overall, it was a decent place for us to lay after a long exhausting day Location is great! And the breakfast was yummy as usual! Thank you to the staff at this Hampton Inn, you guys are amazing!

Future BeachBum

I arrived in to the airport late so the rental car desk was closed and I had planned to stay here at the Hampton and grab my car in the morningI called the hotel as I was walking through the terminal The front desk lady was very pleasant, helpful and explained where I needed to be for the shuttle

The shuttle arrived promptly and the driver was also very friendly and helpful This theme continued on throughout my stayThe reason I’m posting this review is because this isn’t my normal experience these days especially on the grave yard shift It was VERY refreshing and I appreciate the commitment to customer serviceI would absolutely stay again due to this Great job folks

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