hotel for couple

15 Best 5 star hotels in Santa Clara, CA (2022)

5 star hotels in Santa Clara, CA

1. Aloft Cupertino (4-star hotel)

  • Address: 10165 N De Anza Blvd, Cupertino, CA 95014
  • Phone: (408) 766-7000
  • Ratings: 4.2 (681 reviews) Very good
  • Website : Aloft Cupertino
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel offering minimalist rooms with free WiFi & outdoor pool, plus a lively bar & 24/7 cafe.

About this hotel

An 8-minute walk from Apple Inc. headquarters, this modern 4-story hotel is less than a mile from Interstate 280 and a 4-minute walk from the shops and bars on Cupertino’s main street, Stevens Creek Blvd.Minimalist rooms feature shower-only en suite bathrooms, 42-inch flat-screen TVs and free Wi-Fi, plus minifridges, bottled water, and tea and coffeemaking facilities. Suites have extra living space.There’s a lively cocktail bar and lounge with outdoor seating, plus a 24/7 self-service cafe. An outdoor heated pool is joined by an exercise room, as well as fully equipped meeting rooms. Free parking and a shuttle service are also offered.

Things You Need to Know

  • Some guests complained about the bathrooms
  • 10 min drive to the Winchester Mystery House
  • The hotel has a concierge
  • Some guests complained about the restaurant
  • Guests mentioned “robots” 32 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Krystle Langan

Stayed here for a weekend to visit family and it was a really good stay The desk was very pleasant when we were checking in the room was super clean everyone is very helpful Took some of the kids to go swimming the very nice and clean pool

Very very nice stay would definitely recommend and we’ll be back again! Shout out to all the staff during our stay!!

Jason Matsumoto

Stayed here for close to two weeks and we enjoyed it My girl used the nice fitness center and pool pretty much every day We walked to several good eateries in the immediate neighborhood, including the excellent Donut Wheel (and I don’t even like donuts that much)

There’s a Target and Whole Foods within easy walking distance, as well The front desk staff are friendly, the bar pops off in the evenings (which could be a plus or a minus, depending), there’s a neat laundry room with machines paid and controlled via phone app, and the rooms are pretty quiet except for the inconsiderate folks who like to slam their metal doors all day and night (which you will find in plenty of other places) We are planning on staying here again in a week or two

house fish

Pretty secluded , yet on front Street with easy access the guy at the desk with the fedora started our stay with a smile Who doesn’t smile when I see somebody in one of those hats? It matched his personality his persona

Rooms are clean spacious Love the Fido friendly vibe The parking is kind of sketchy better know how to park My only complaint would be it was too quiet 🤫

2. Holiday Inn Express & Suites Santa Clara – Silicon Valley, an IHG Hotel (3-star hotel)

About this hotel

Situated amid El Camino Real shops and restaurants, this modern Mediterranean-style hotel is 2 miles from Santa Clara University, 4 miles from California’s Great America theme park and 5.4 miles from Levi’s Stadium, home of the 49ers. It’s also 6 miles from San Jose International Airport.The modern rooms have microwaves, minifridges, cable TV and free WiFi; kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s also a fitness room and business center, as well as free parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 8 min drive to Triton Museum of Art
  • 39 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Geneva Tona

I always enjoy staying here anytime I go up to the Bay Area for a weekend getaway or mini vacationThis was my 2nd stay It was definitely better the 2nd time around due to some of the Covid restrictions being lifted

I like how they have late late check inRoom was very clean and you could smell the freshness and also see it Did have to do my own little disinfecting due to having hands toddler who touches everythingThe bed was comfy and so were the pillows Was hoping to know what type of pillows are in the king suites might have to purchase themI loved the bathroom set up The walk in shower was Very niceI like that hotels are now transitioning into a modern look decor inside the roomsThe staff here were very friendly and cheerful Even the housekeeping staff were very kind and helpfulSanta Clara is a nice city and I love atmosphere thereThe breakfast was good hereOne thing I must say was the COFFEE! By far this is the best hotel coffee I’ve ever had out of all the hotels n different states I’ve visited Even my husband was amazed by itOverall I would recommend to stay here if you like visit cities in the Bay Area and don’t want to deal with crowds and heavy traffic

3. Best Western Inn Santa Clara (2-star hotel)

About this hotel

Set on El Camino Real, this casual, low-rise hotel is 3.8 miles from Santa Clara University, 4.9 miles from California’s Great America and 6.6 miles from the Winchester Mystery House.The relaxed rooms feature flat-screen TVs and free Wi-Fi, plus minifridges, microwaves and work desks.Continental breakfast and parking are free. A fitness center is available, and there are coin-op laundry facilities.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • 14 min drive to Triton Museum of Art
  • 40 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the coffee makers, mentioned 10 times in reviews

Feedback From Real Customers

Melissa D. Varner

We had issues with wheelchair accessible rooms They put us on the second floor with no elevator So they moved us downstairs into the handicapped room, which we didn’t need, just one on the first floor

It looked like it had been cleaned quickly (there was trash on the floor) and it smelled of smoke When they moved us to the room we requested with 2 beds, it was better, but still had trash on the floor and hair in the shower I like the in room microwave and coffee maker The breakfast was great The lobby and breakfast room have obviously been updated more recently than the rooms and look wonderful Overall, I just felt like the hotel listing was not an accurate picture of what you get The staff were apologetic about the accessibility issues but overall I still felt like they could’ve done more My son uses a wheelchair and they put us on the second floor with no elevator and then did not even discount us when we had to downgrade to a one bed room I’m not sure if I should blame them or expedia but it should’ve been more clear that this isn’t fully accessible

alberto zepeda

Old out dated rooms Room smells like cigarettes and old man cologne Breakfast was good

Lite continental breakfast Room was very small with very small bathroomWork space provided was very small in hot and stinky lobby No AC In lobby

Brock Patel

Best western reviewFriendly Customer Service and Housekeeping Staff  Clean room and good amenities for short stay For sure Great Breakfast

Jai was a great host The surrounding neighborhood has a lot of food and market optionsThanksBrock

4. Sonesta San Jose (4-star hotel)

  • Address: 777 Bellew Dr, Milpitas, CA 95035
  • Phone: (408) 321-9500
  • Ratings: 4.3 (1257 reviews) Very good
  • Website : Sonesta San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel offering an outdoor pool, a gym & a casual eatery, plus a free airport shuttle.

About this hotel

Set in Silicon Valley’s business district, this modern hotel off Interstate 880 is 5 miles from Mineta San José International Airport and 6 miles from downtown San Jose.Understated rooms feature desks with ergonomic chairs, free Wi-Fi and flat-screen TVs. Upgraded rooms and suites add Keurig coffeemakers; suites also have living areas. Club quarters provide access to a lounge with complimentary breakfast and evening receptions.Parking and an airport/local shuttle are included. Amenities consist of a heated outdoor pool, a hot tub, a fitness center, and a relaxed bar and grill. There’s also a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 12 min drive to California’s Great America
  • Guests praised the beds but some complained about the kitchenettes
  • 37 min drive to San Francisco International Airport
  • Guests liked the restaurant
  • Guests mentioned fitness centers 16 times
  • Guests praised the outdoor pool
  • Guests liked the relaxed bar

Feedback From Real Customers

Jess Harper

You will love this hotel! I consider myself a seasoned traveler, having traveled the country for my previous job and staying in numerous hotels This hotel has some of the best water pressure you can imagine, I absolutely loved my showers there! The staff was super nice and greeted us each time we entered or left, everywhere I had seen in the hotel was clean and well lit, and the room was great and spacious We were even on the 11th floor, which gave us a great view! We couldn’t have been happier with our stay

We will stay here again when we find ourselves back in San Jose!

Jess V

We stayed in a room with a double queen on the 9th floor It was not spacious but not completely cramped The pool is nice on the 3rd floor next to the fitness room which has a restroom

The food at the lounge was delicious We had a big party and the waitress was very attentive They changed to large screen TV to the main basketball game upon request as we were the only filled tables watching the game They were able to make a special request for a dietary restriction that would seem strange It was overall a good place to stay

angel Ck

It was a comfortable stay No problems checking in Room is clean and spacious

Mini fridge, iron with ironing board, combo safe and a keurig coffee machine I like that it has a reading light on each side of the bed Also their restaurant downstairs is very convenient to have a drink or a meal Only had one very minor issue, that there was only one paper cup and three towels A large one and two small face towels to be exact

5. Hyatt Regency Santa Clara (4-star hotel)

About this hotel

Across from California’s Great America amusement park, this polished hotel is a 13-minute walk from Levi’s Stadium and 7.7 miles from the Winchester Mystery House.Providing views of Silicon Valley, the sleek rooms include flat-screen TVs and Wi-Fi (fee), along with iPod docks and coffeemakers. Suites add separate living rooms and dining rooms, plus microwaves and minifridges. Room service is available.There’s an upscale Tuscan restaurant and a chic sushi eatery, as well as a hip bar and a grab-and-go cafe. There’s also an outdoor heated pool, a hot tub and a 24-hour gym, plus 60,000 sq ft of event space.

Things You Need to Know

  • 12 min walk to California’s Great America
  • 34 min drive to San Francisco International Airport
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked “Ballroom”, mentioned 10 times in reviews
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the outdoor pool and the hot tub

Feedback From Real Customers

Suzy Keidel

Great location for the conference Food served during conference was good; however, limited options for non-meat eaters especially for breakfast No non meat protein options

The only other critique is placing water bottles in rooms only available for special members otherwise there is a charge Why not provide water at check in to these members rather than those of us not at the same level of membership seeing the water is not for us in the room? Not very welcoming

Jenn Thompson

This hotel is in need of some serious updating The furniture is old, and the bathrooms are outdated with patch up work and peeling wallpaper The hallways are very loud – doors slam, so your morning comfort depends on how early your neighbors decide to start their days

The location is great and having the market downstairs is nice The rooms seemed to be cleaned well It’s definitely not as upscale as the pictures and reviews make you think

Antonio Ly

I typically do not write reviews, but my experience at this Hyatt was poor, which is sad because Hyatt has always been a go to for me when travelling We arrived late at night only to discover right before bed that our toilet did not work After calling the front desk to report the issue, we went downstairs to the front desk (at midnight) to switch rooms

We went up to our new room to find the toilet leaking, and there were no toiletry items such as q-tips and cotton pads in our new room We reported the issue and requested compensation The hotel told us they would get back to us After hearing no response the next day, we followed up and were offered a $100 dining credit to be used at the hotel (where rooms service closes at 10pm), which was worthless to us because we did not plan on dining at the hotel However, that was what they could offer so we accepted and ordered room service When we checked out, they charged us the full amount for the room service, and did not consider out $100 credit We had to follow up to be refunded Overall, whilst the employees were polite in their handling of the matter, the service received was poor which was very disappointing for a 4 star Hyatt

6. Holiday Inn Express & Suites Santa Clara, an IHG Hotel (3-star hotel)

About this hotel

This contemporary hotel is a 14-minute drive from Silicon Valley and 4.4 miles from Mineta San Jose International Airport.The modern rooms come with desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult.Amenities include a free breakfast bar and a business center, as well as a guest laundry and free parking.

Things You Need to Know

  • Guests liked the beds
  • 8 min walk to Triton Museum of Art
  • 39 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

tim canterbury

Pros:1) Clean room2) hot breakfastCons:1) Bathtub had stains, so I had to get a shower mat2) Shower pressure was low and so was the water pressure in the sink3) Front desk staff was ok but they apparently charge for bottled water other hotel give it away as complimentary

Theo P

Such exceptional customer service during check in Second time staying here at this location Rooms are spotless clean, and complimentary hot breakfast available from 6:00 a

m Scrambled eggs, sausage patties fresh fruit, bagels, breakfast burritos, cold cereal, hot oatmeal, whatever your little hard desires! Couldn’t ask for anything more!

7. Aloft San Jose Cupertino (3-star hotel)

About this hotel

This 3-storey Silicon Valley hotel is 3.4 miles from Santa Clara, 5.8 miles from the McEnery Convention Center and 8.5 miles from Mineta San José International Airport.Rooms have straightforward modern decor and 42-inch flat-screen TVs, plus free WiFi, iPod docks and tea and coffeemaking equipment. Some rooms offer mountain views.The on-site casual restaurant/bar offers breakfast and dinner, and a veranda with seating. Other amenities include a gym, an outdoor heated pool with rental cabanas, and complimentary underground parking.

Things You Need to Know

  • Guests liked the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to the Winchester Mystery House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the casual restaurant
  • Guests liked the breakfast
  • Guests liked the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Sophia Rickey

My husband and I always enjoy our stay here The staff takes care of us and they’re always so friendly We know when we’re taken care of by Esperanza, we’re in good hands

She’s amazing and always professional with her hospitality The hotel is modernized, clean, and we’ve never had any issues It’s e perfect place for a couples and families!

Andrea Lopez

I recently used their meeting room for a birthday party and I have to say everything was perfect! Front desk was very nice and helpful and so was maintenance and the bar tender The lobby was extremely nice and very clean Bathrooms were very clean and easy access

I definitely recommend this hotel They made it so easy for me especially being that I’m on crutches Definitely would recommend and will be coming back for sure!

Lili Hervi

I stayed at this hotel with my bf for 1 week The hotel is new, clean and the staff is very friendly, specially MARIA at the restaurant, she’s a sweetheart and her food is amazing! She treated us like family and gave us great recommendations for getting aroundThe only downside I’d say is the first room we had on the 1st floor in front of the pool was too noisy but when they switched us to the 2nd floor was great!!I’d definitely stay again here and I recommend it!

8. Best Western University Inn Santa Clara (2-star hotel)

About this hotel

This relaxed hotel is adjacent to the Santa Clara University campus, 1 mile from Santa Clara train station and 4 miles from Mineta San José International Airport.All of the modern rooms offer free WiFi, flat-screen TVs and desks, as well as minifridges, microwaves and coffeemakers. Upgraded rooms add living areas with sofas.Freebies include hot breakfast and parking. There’s also a heated outdoor pool with a sun deck, and an exercise room. Other amenities include a business center and airport transfers.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have coffee makers and microwaves
  • 5 min walk to Triton Museum of Art
  • 38 min drive to San Francisco International Airport
  • Guests praised the service
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Francesca Criscione

Ants were covering on our floor when we first walked in (even with no food in the room) We asked for our room to be cleaned multiple times each day and it wasn’t cleaned until the third day of our stay! I spent at least 30 minutes each morning getting rid of the ants We had to empty the garbage on our own so that more ants wouldn’t come into our room They kept saying our room would get cleaned but I had to ask four times before it finally was

On top of this, they gave us one roll of toilet paper for a five day stay I addeda star for the housekeeping staff because they were very kind but something should be done about the organization, attentiveness, and timeliness to resident requestsupdate—even MORE ants came into our room I called the front desk early in the day and again later in the day to get the room cleaned Again, it did not Front desk staff were rude and unhelpful Would not recommend staying here and never will again

Wendy Barnes

Very unhappy Rooms were not up to Best Western standards, asked for room service on day 3 of visit, no show Parking a absolute nightmareHowever breakfast I must say was pleasant and had a nice selection

Frontdesk help was exceptional Though these were pleasant exceptions, we wouldn’t stay again

Aliana Tabibian

Not worth the price, from my experience Guests that stay here are noisy, not the best area Rooms are ok—feel old and stale

Breakfast is lackluster The daytime front desk worker was condescending and rude upon my arrivalNot a terrible hotel, but not worth the the nightly rate whatsoever

9. The Domain Hotel (3-star hotel)

  • Address: 1085 E El Camino Real, Sunnyvale, CA 94087
  • Phone: (408) 247-0800
  • Ratings: 4.0 (1066 reviews) Very good
  • Website : The Domain Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a heated pool, plus free wine hours, parking, Wi-Fi & local shuttle service.

About this hotel

This bright hotel is 7 miles from San Jose International Airport and 1.6 miles from the nearest Caltrain station.The colorful, modern rooms feature plush linens, flat-screen TVs, iPod docks and free Wi-Fi. They also have minifridges and Keurig coffeemakers. Some have windows facing an interior atrium. Suites add whirlpool tubs and separate living areas, and some have private balconies.Freebies include a wine hour most nights, plus parking and a shuttle to locations within a 10 mile radius. There are fitness and business centers, event space, and a heated outdoor pool with cabanas and a hot tub. There’s also a laid-back cafe and bar.

Things You Need to Know

  • 13 min drive to Triton Museum of Art
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 50 times
  • Guests liked the fitness center
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Matthew Riley

I want to be clear that this is not a bad hotel by any means Certainly not a hotel horror story you hear about At the same time, I was slightly disappointed based on the reviews I had read, so I thought I would post

To start, I thought based on the pictures online that a “premier room with balcony”, would have a room overlooking the pool, or a hood view of the town at least based on the pictures I saw online My room overlooks the parking lot, freeway, and a strip mall across the street Not a huge thing, but somethingThe jacuzzi was down when I was there Not hot, no bubbles Again, not a game changer, but just something And when I did visit the pool, there were people present who were glaring at me and my son We didn’t feel comfortable or welcomed and so we left that area Again, not something to make a big deal of, I could have said something and didn’t But somethingI think a fair comparison in any hotel review is a Motel 6 Everyone has stayed at a Motel 6 before You know what you’re getting into with a Motel 6 – cheaper, pretty bare bones, nothing to write home about, someplace (usually safe) you can lie your head at night There are better places, equal to, and worse places to stay than a Motel 6… I feel like my experience here has been equal to a Motel 6 Which I don’t think is a slam (again, not a bad experience), but also, just a very average hotel stay when I definitely paid what I think was premier hotel pricing I had to pay for overnight parking, which I didn’t see advertised anywhere, and I was even told upon check-in that housekeeping is only coming to rooms once every three days I’m sure that is a cost-saving measure at this point, but those cost savings are not being reflected in the pricePerhaps I’m being slightly unfair in that I didn’t speak with staff before writing this I’m not sure what they could have done though short of reducing the price, which I’m not sure is a fair ask They can’t change the view off my balcony or make people not look at me And again, it’s not a BAD hotel All the staff have been great I just thought I should write something though since I do use reviews myself when picking a hotel

Otto Weirich

AMAZING STAFF, I was staying here for work and long story short there was an issue in my room and all of the staff did an amazing job taking care of me and even upgrading my room for the inconvenience I wish I knew the names of the other employees but Erin the general manager runs a great hotel with a great team I don’t think I have ever been treated so well staying at a hotel than they did here

The rooms were super clean, and looked great They have a bar and small dining area serving breakfast lunch and dinner with a wonderful bar tender I will always choose this place when staying in the area again Thanks Erin and team!

Matthew Gant

The room wasn’t fully cleaned Notes from someone’s take out order left on the dresser Garbage in the hallway sitting for hours

The hot tub wasn’t heated Refrigerator in the room didn’t work The free breakfast area was closed They just had a few items in a basket with an empty coffee container There’s an extra cost for everything $12 a day for parking with signs everywhere saying they’re not responsible if anything happens to your car So obviously things are happening to the cars

10. AC Hotel by Marriott Sunnyvale Cupertino (4-star hotel)

About this hotel

In a modern building on the busy CA-82 road, this contemporary Silicon Valley hotel is 2 miles from the Apple Campus and 5 miles from rides at California’s Great America theme park.Understated rooms with floor-to-ceiling windows provide free Wi-Fi, flat-screen TVs, minifridges, safes, and tea and coffeemakers. Some sleep up to 4 guests. Suites add living rooms and pull-out couches. Cribs are available.There’s a bar with outdoor seating, plus a fitness center. Parking and breakfast are available.

Things You Need to Know

  • 12 min drive to the Computer History Museum
  • 36 min drive to San Francisco International Airport
  • Guests mentioned lobbies 15 times
  • Guests praised the fitness center
  • Guests praised the bar

Feedback From Real Customers

Joe Darden

True to brand, this property has fast, fun and friendly serviceThe rooms have all of the AC essentials, and are in excellent (like new) condition Very clean

Beds are comfortableLocation is quiet despite being right near the main boulevard (El Camino Real)Parking is a little tight, and the fact that they charge for parking is questionable given that it’s an unattended lot I get the parking pass to prevent locals or non guests from using the lot, but charging a fee is a bit excessive

Miri Lim

I stayed one night in June, and I want to share about the excellent staff, Louise I had plans to have drinks with my coworkers at the bar but unfortunately the bartender called out sick so my coworkers and I didn’t know what to do The front desk staff told us we can pick up drinks from the liquor store across the street

We did that and Louise took care of us by providing us with cups and napkins We were seated outside and he left the door open for us so we can stay late He was so nice and professional! I would definitely stay again As with any AC Hotels I love the clean rooms and the quality of the bed

Kristen Parker

I am a very light sleeper, and in general prefer to have a quiet hotel room There is very little sound proofing at this hotel I could hear every step of the person above me and every word from the room next to me

We decided not to stay the night because I knew I would not be able to sleepThe hotel staff was very helpful and kind and provided a refund The hotel was clean and modern, so if you’re a heavy sleeper or don’t mind a lot of noise you’ll be fine But if you’re looking for quiet, I’d suggest a different hotel

11. Embassy Suites by Hilton Santa Clara Silicon Valley (3-star hotel)

About this hotel

Off U.S.101, this modern all-suite hotel is 1.8 miles from Santa Clara Convention Center, 2.1 miles from football games at Levi’s Stadium and 4.2 miles from Mineta San José International Airport.Classic suites offer flat-screen TVs and WiFi (fee), plus living rooms, microwaves and minifridges. Some include access to a lounge with free WiFi and refreshments.Cooked-to-order breakfast and an evening reception with free cocktails and snacks are complimentary, while a casual restaurant serves California-inspired dishes for lunch and dinner. Amenities include an indoor pool, a whirlpool tub and a fitness room, plus 8 meeting rooms.

Things You Need to Know

  • The rooms have TVs
  • 7 min drive to California’s Great America
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “omelettes” 29 times
  • Guests praised the breakfast
  • Guests liked the fitness center

Feedback From Real Customers

Brian

The rooms are beautiful and well laid out The issue is that they’re very loud! No matter which said of the hotel you’re on or how high, the highways make it very noisy The staff are great and very helpful

The breakfast was really good and not just for hotel food, but compared to actual breakfast places Good place but know that highway noise may affect you if you’re sensitive to that while you sleep

Raj Shah

A great hotel to stay when you’re here for a week or longer They have breakfast and evening snacks, drinks as well There are a few amenities like a swimming pool and business center

The laundry room has a couple of washers and dryersThe layout of the suite is such that the living area barely receives any light Since I was working remote and from the hotel suite I ended up in the bedroom the whole day Better layout would help the guests utilize the suite completely

Michael Gonzales

I would have given 5 stars, but we had problems w our keys Got in our room initially, then the key did not work the 2nd time Went downstairs & got new keys on our way out to a concert

We returned late that evening and our keys did not work again It’s after midnight & we need to go downstairs again, 9 floors They tell us the door lock battery is dead Help is there quickly & installs new batteries, however, we are getting to bed after 1:00 now Luckily we finished our experience with a good breakfast the next morning As Diamond members, we are appreciative of good accommodations and experiences

12. Residence Inn by Marriott San Jose Cupertino (3-star hotel)

About this hotel

Surrounded by shops and restaurants, this modern all-suite hotel in the Main Street Cupertino district is 5 miles from the Winchester Mystery House. It’s 1 mile from the Apple Park headquarters.Airy and modern suites offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment, as well as kitchenettes, sofabeds and sitting areas. Upgraded units add separate living spaces.Hot breakfast and parking complimentary. Amenities include a grocery delivery service, a market and a gym. Pets are welcome for a fee. There’s a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Winchester Mystery House
  • 36 min drive to San Francisco International Airport
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

RIÉL Official

Extremely rude staffs (especially Alisa or whatever her name is) & unprofessional manager This hotel easily made it to the worst hotel service that we have encountered, ever I mean it’s a 3-star hotel after all, but the service they provide is hardly a 1 star (extremely surprised at how this is even a Marriott chain hotel)

Stayed a lot with Marriott, but maybe they should really do a staff re-training PARTICULARLY at this location Also, remember to RECORD your conversation when you first checked in or when you checked out, so you can hold them accountable for what they promised you in the first place Zero credibility!!! Save your money and go somewhere else!

Ethan Kim

This is the best business hotel in Cupertino I’ve stayed at this hotel two times so far The room rate is not cheap (~$300) but most other hotels in this area are similar

However, the quality of this hotel is superb comparing to the others The room space is very enough and equipped Kitchen and bathroom are also very clean Complimentary breakfast is satisfactory too, those are not just muffin and bagel which other “Inn” level hotels provideAlso this hotel is located in the middle of the food court, those are great too These famous restaurants include Ippudo which is one of the best Ramen places in Bay area I will stay at this hotel whenever I visit this area

Andreas

Room was clean and nice, but the staff was rude and unprofessionalRoom was accidentally checked out on the second day of a 3 days stayRequested for a late check out upon checking in and was given a 4 pm checkout time

Tried to reconfirm the next day regarding the check out time again, reception said there was no request made and no note was given regarding the requestComplained to the reception and the only thing said was “there is no note regarding late checkout request, and we cannot take your request now because of the occupancy rate for the next day” NO APOLOGIES WAS MADETalked to the manager the next day, she made it clear to stop wasting her time to complain because there is nothing that she could do to helpAt least the manager had a decency to apologizeBeen a loyal Marriott customer and currently a gold member, by far the worst experience encountered while staying with Marriott

13. Hotel Valencia Santana Row (4-star hotel)

About this hotel

Set amid the upscale shopping, dining and entertainment of Santana Row, this elegant hotel is 4.7 miles from the McEnery Convention Center.Stylish rooms with plantation shutters offer free Wi-Fi, 42-inch flat-screen TVs and 24-hour room service. Upgraded rooms and all suites add balconies. Suites also feature walk-in showers and separate soaking tubs.Amenities include an outdoor pool, a hot tub and a fitness center. There’s also an upmarket American restaurant, a modern lounge and a seasonal rooftop bar.

Things You Need to Know

  • Guests liked the beds
  • Some guests complained about the unclean bathrooms
  • 8 min walk to the Winchester Mystery House
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the views
  • One of the few hotels in the area with a hot tub
  • Guests praised the modern bar

Feedback From Real Customers

Gregory Canales

The front desk staff were really friendly and wonderful During checkout though, found it strange that I went in-person to check out, get my bill emailed to me and card charged, but still received an email 4 hours later saying that I NEEDED TO check-out online

I thought checking-out in-person would have been enoughThe room was clean but really run-down There was mold in some of the bathroom tiles, found hair (not mine) in the bathtub, and just in general the room seamed quite worn and beat-up This includes the hole in my bed sheet Pillows and Mattress were EXTREMELY comfortable!!I used the Valet Parking everyday The FIRST time I pulled-up someone came to my car, took my keys, and handed me a ticket! GREAT! Every other time I had to go to the kiosk to complete the transaction, and they were either talking amongst themselves or not paying attentionand yes I did tip $5 when I dropped off my car, and $5 when I picked it up each timeMy last night there, I enjoyed the bar on level 3 The bartenders were wonderful The drinks great and the food outstanding

Robyn Hall

The Hotel Valencia team took great care of my 80 year old mother, her wheelchair needs, and just made sure she felt welcome and comfortable Thank you! We have missed Hotel Valencia during COVID and were happy to be back The setting is as gorgeous as ever

The Bar is always fun I had never visited the pool – and it is a hidden gem Thanks for all of your help and kindness

Yannis Koumantaros

Nice hotel in the heart of San Jose The best feature is definitely the rooftop pool, but I also like the third floor entry so that the shopping mall pedestrian traffic doesn’t interfere Service was good and the staff were friendly

We only dined at the pool, but the dining experience was solid More bar food focused menu The gym was good and had most everything you would want My only gripe was they cleared the complimentary coffee before 11 AM, which required me to make my own in the room leading to a messy experience Good boutique place if you can ditch the corporate point places

14. Hyatt House Santa Clara (3-star hotel)

About this hotel

This modern extended-stay hotel is 2 miles from Levi’s Stadium, 3 miles from the Santa Clara Convention Center and 4 miles from Mineta San José International Airport.Warmly furnished suites and studios with retro vibe feature flat-screen TVs and free Wi-Fi, as well as living areas; some add kitchens.Hot breakfast is complimentary. There’s also a seasonal outdoor pool with cabanas, as well as a hot tub, a fitness room, and a patio with BBQs. There’s also a business center and a convenience store, both open 24 hours.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 6 min drive to the Intel Museum
  • 37 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Isabel Pineda

Hotel was at a great price and the breakfast buffet was delicious we stayed for a total of 2 nights the buffet consisted of eggs bacon and fresh toast and other thing It was delicious 🤤 the second time thy served sausages, eggs , and potatoes 🥔 It was delicious as well

The parking was 10$ per night you can come in and out for no extra charge The staff was amazing 🤩 they were friendly and professional We called the front desk for more blankets and pillows and they were quick to bring it to our room😀 I will definitely stay here again ✅

Denise Adams

Pretty secure location – main door is locked after 11pm and needs a room key to open (or you can get buzzed in by front desk if checking in) Plenty of parking out front in a garage, at least at night Not sure about parking when the stores in the shopping center are open? I wasn’t there long enough

Room is adorable! Mini kitchenette which is great for longer stays or prepping your own food Has a desk and a sitting area, which is perfect for those who have work to do Bed is comfy Bathroom is well sized It is located right next to an expressway so there is traffic noise, but the windows are new and do a good job blocking a lot of it out I have family maybe a mile from this location and will definitely stay again

M Tauf

Stayed here for 3 nights and the staff was very friendly and accommodating The surrounding area is nice too with restaurants and a Safeway within walking distance Room was clean and didn’t have any issues other than being close to the freeway

Breakfast was good each morning with sausages, bacon, fruit, oatmeal and different breads to toast Would stay again

15. AC Hotel by Marriott San Jose Santa Clara (4-star hotel)

About this hotel

Off the Bayshore Freeway with views of the Santa Cruz mountains, this modern hotel with a sleek glass exterior is 6 miles from Norman Y. Mineta San Jose International Airport. It’s 2 miles from both the Intel Museum and California’s Great America, a theme park.Streamlined rooms with platform beds and neutral decor offer free Wi-Fi and flat-screen TVs, plus tea and coffeemakers, and minifridges. Upgraded rooms add mountain views, and suites have separate living areas.There’s a stylish cafe/bar with terrace seating and fire pits, plus an outdoor pool with loungers. Other amenities include a gym, a convenience store and parking (fee).

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Intel Museum
  • 33 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests mentioned beds 10 times
  • Guests praised the stylish bar

Feedback From Real Customers

Andrew Gin

Great new hotel! Located in a more business park area, nice and quiet This is a beautiful property and when we stayed felt like it had just opened in the best way Patricia at the front desk helped us out and was SO nice and friendly

She made us feel welcomed and let us know about the amenities of the hotelRooms are so beautiful Very modern without being space age or cheesy Elegant furnishings that look like they’ll hold up The direction hotels should be heading Most comfortable Marriott bed I’ve slept in! Rooms have giant mirrors in the entryway and the bathrooms are a great size with a waterfall head shower with a handheld unit tooThey offer a full breakfast in the lobby in the morning which we did not actually try due to our plans but it’s nice to know it was there as an option The property shares it’s grounds with another adjoined hotel called Tetra which offers a fast coffee option and a Japanese whiskey bar The bar had great drinks that were affordable for the area

Rhonda Burns

Beautiful modern design and finishes Very clean room with excellent toiletries providedOne downside was the bathroom area

The door looks like a design from a restroom The door doesn’t go to the ceiling nor to the floor If you were here for a romantic stay, this would be a deal breaker There is no privacyAnother downside was there is no menu in the room for what’s offered in the bar nor the $18 (!) buffet breakfast

Xiaotong Yang

Very new hotel Clean with sophisticated decor The rooms are large and comfortable

The pool deck is modern but the pool is too small (about the size of half a hotel room) During our visit, a family with 5 kids took it over I’m glad they had fun but disappointed that we weren’t able to use it at all Would be nice if the hotel could have a courtesy rule for limiting pool usage of one party to 30-60 mins if there are other guests waiting, or have adult-only hours

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