hotel for couple

14 Best 5 star hotels in San Gabriel, CA (2022)

5 star hotels in San Gabriel, CA

1. Embassy Suites by Hilton Arcadia Pasadena Area (3-star hotel)

About this hotel

Off I-210, this upscale all-suite hotel with an atrium lobby is 2 miles from the Los Angeles County Arboretum and Botanic Garden, and 9 miles from the Norton Simon Museum.Featuring separate living rooms with sofabeds, the bright, relaxed suites provide Wi-Fi access, flat-screen TVs and wet bars, plus microwaves, minifridges and coffeemakers.Complimentary amenities include an area shuttle, cooked breakfast, and evening receptions with snacks and drinks. There’s also a restaurant and a business center, as well as an indoor pool, a hot tub and a 24-hour gym.

Things You Need to Know

  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning and the beds
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests mentioned lobbies 51 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Robert Fan

Very typical Embassy Suites experience, albeit the room I had during my stay could have been better maintained One of the towel hooks was loose and the bathtub drain could neither be stopped so as to fill the tub nor easily kept fully open so that water wouldn’t pool while taking a showerAlso the breakfast lacked an omelette bar, which was mildly disappointing

The free drinks during the “happy hour” were limited to two from a very small selection The only beer was bud lightOtherwise, service was great and the hotel is conveniently located near restaurants and shops and easy to access for transportation

Benicio Navaira

The rooms are spacious, big beds There is a small safe, and refrigerator The rooms have a better build, you don’t hear other people in the next room as loudly

As other hotels The staff was very friendly, and helpful they knew when to talk to you And when you don’t expect to be bothered It’s a good location close to stores and places to restaurants It’s also well guarded, people that have no business being here, stay off the property If you’re worried about safety, it’s very safe

Rick Sch

Hotel was nice, and clean AC really struggled to keep room cool, didn’t seem to be pushing much air And not sure why they only have 3 luggage cards in such a large hotel as almost everyone was commenting on why this was an issue for the outing guests

Other than that food Good Pool good, would come back if those 2 areas improve as wasn’t bad otherwise

2. Fairfield Inn & Suites by Marriott Los Angeles Rosemead (2-star hotel)

About this hotel

This unpretentious hotel is 5 miles from San Gabriel Mission, 4 miles from Pio Pico State Historic Park and 3 miles from the American Military Museum.Laid-back rooms and suites feature free Wi-Fi, flat-screen TVs and minifridges, plus microwaves and en suite bathrooms. Some have balconies and/or separate living areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an outdoor pool and a hot tub. There’s also coin-operated laundry facilities, a furnished patio and a convenience shop.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have microwaves and coffee makers
  • 14 min drive to the Santa Monica Museum of Art
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Eric L

We travel quite a lot and normally stay at Marriott properties We recently traveled to Los Angeles and stayed at the Fairfield Inn and Suites in Rosemead Our room and the entire hotel was extremely clean and very quiet

The staff were extremely helpful especially Irene who assisted with our check-out, Sergio who welcomed us upon our late arrival, and I believe Natasha who we called requesting a quiet room further from elevators and with a pool view as opposed to street view Everyone of these three were extremely friendly, helpful and welcoming We would certainly stay here again when traveling to LA

Alicia Randolph

Stayed here to do somecollege visits Basically we slept here and ate the breakfast

Hotel was clean Staff was friendly and helpful Gym was clean and had water and towels Typical gym for hotel like this 4 cardio machines and some dumbells up to like 50 lb and a multipurpose bench The breakfast was decent There was enough there to get the job done My only complaint is the shower in our room sprayed water everywhere and I mean it hit almost every spot in that bathroom I was worried about us slipping on the floor so I covered the floor in towels Other than that no complaints

Lin Simon

The reception is responsive and welcoming However, the room is outdated No A/C controller

The TV is not smart one, so the picture quality is awful The jacuzzi seems to be broken It is very cold when night Daily parking is $10 And I don’t see any representatives coming here to respond to cutomers’ feedbacks So, very disapponted Only 1 star

3. The Westin Pasadena (4-star hotel)

  • Address: 191 N Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 792-2727
  • Ratings: 4.3 (1975 reviews) Very good
  • Website : The Westin Pasadena
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished property offering a gym, an indoor pool & a Californian restaurant, plus 29 meeting rooms.

About this hotel

This upscale hotel is a 4-minute walk from the Pasadena Museum of California Art, 9 minutes’ walk from the Pasadena Civic Auditorium and 2.7 miles from Rose Bowl stadium.Classy rooms feature contemporary furnishings, work desks and coffeemakers, along with flat-screen TVs and Wi-Fi (fee). Upgraded rooms feature balconies and pull-out sofas. In-room spa treatments are available (fee).Amenities include a heated outdoor pool and an exercise room. There’s a lobby bar serving snacks, plus a health-focused restaurant offering Californian cuisine on a shaded terrace. Business facilities include 29 meeting/events rooms and a business center.

Things You Need to Know

  • Guests liked the beds but some complained about the kitchenettes
  • 6 min drive to the Norton Simon Museum
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Nicole

Had a wonderful stay here My room (executive king with daybed) was up to date, clean, and comfortable There was a great view, and a useful shade system to filter or block the sun

Room layout was spacious and convenient for work, and the bathroom had plenty of counter space There’s a lovely courtyard where you can sit outside with a fire pit at night There are also nice indoor common areas 10-15 min walk from great restaurants and Old Pasadena Will definitely stay again

Kirk Robinson

Stayed for a weekend, it was a decent experienceHad a couple rooms booked, so the connecting room was great Beds comfortable, mini fridge was useful for storing stuff

Rooftop pool was alright not very deep and felt surrounded by concrete so not really much ambiance That said, the kids had a great time cooling off and if you can snag one of the cabana style areas all the better Gym was pretty nice here too a couple Peloton bikes too 🚲I wouldn’t go out of my way to stay here, but it was a decent stay

David Adams

We really enjoyed our stay However, there were a couple of issues The restroom has no exhaust fan, and the AC won’t cool below 76 degrees

Even when the thermostat is set lower it clicks off well above the set temperature The windows are also thin and you can hear people talking on the street even 8 floors upThat said, the staff was very friendly, the location beautiful, and the pool and gym were excellent

4. Hilton Pasadena (3-star hotel)

  • Address: 168 S Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 577-1000
  • Ratings: 4.3 (2071 reviews) Very good Eco-certified
  • Website : Hilton Pasadena
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with an outdoor pool, fitness center, eatery & free area shuttle.

About this hotel

This contemporary hotel, off Interstates 210 and 710, is a 5-minute walk from the Pasadena Convention Center and 2.6 miles from Rose Bowl Stadium.All rooms (some with views of the San Gabriel Mountains) offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add separate living areas.Amenities include a Californian restaurant, coffee shop and lobby lounge, plus a heated outdoor pool, hot tub and 24/7 fitness center. There’s also a business center, 28,000 sq ft of meeting space and a free area shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Some guests complained about the bathrooms
  • 7 min drive to the Huntington Library
  • One of the few hotels in the area with room service
  • Guests praised the Californian restaurant
  • Guests mentioned lobbies 43 times
  • Guests praised the breakfast

Feedback From Real Customers

Craig Wallace

Very comfortable rooms with excellent service overall The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly There was spilled rice on the carpet and a light bulb missing in a lamp

This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel For the rest of our stay the housekeeping was excellent We found the valet service quite fast and enjoyed the restaurant for breakfast

Aron Hughes

If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid optionYou are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend)The rooms were standard with a mostly clean facilities

The bed and pillows were not the most comfortableStaying here requires you to Valet park your car every time which can get annoying if you are in and out like we wereThe restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinnerAlthough they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to DisneylandMy suggestion would be stay here if you need a comfortable and affordable option

Lauree martin

This Hilton might be the worst Hilton you can stay at The hotel is loud, dirty, and has homeless people hanging out inside The staff is some of the rudest people I have ever experienced at any hotel

The rooms are old, dirty, and small; you can hear everything outside your room all night The breakfast that was once free now is not, the valet is expensive, and it takes about 45min to get your car I’ve had better experiences at a Motel 6 Save your time and money and stay anyplace but here

5. Home2 Suites by Hilton Los Angeles Montebello (3-star hotel)

About this hotel

Overlooking Montebello Golf course, this laid-back, all-suite hotel is 2 miles from Vincent Price Art Museum and 4 miles from Montebello Barnyard Zoo. Interstate 710 is 3 miles away.Relaxed suites offer free Wi-Fi, flat-screens and kitchenettes, plus sitting areas with sofabeds. Upgraded suites feature separate living areas.A breakfast buffet is complimentary. Other amenities include an exercise room and an indoor pool, as well as a coin-operated laundry and a colorful lobby lounge. There’s also meeting and event space for up to 60 people.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 13 min drive to the Japanese American National Museum
  • Guests praised the friendly service
  • Guests mentioned “golf courses” 35 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

ALFREDO VALENZUELA

From past experience in California Hilton hotels I was expecting for the hotel to be smelling, dirty and rude staff I would highly recommend the hotel as the staff is amazing very professional

The rooms are extremely clean and the noise level was Amazon AC was so cold and no noise what so ever The kids had an amazing time in the pool To top it off we had an amazing view Lake outside our window The breakfast was not bad They do offer a a large amount of options for breakfast kids and adults will enjoy over all the best hotel experience in California so far… not to mention the free parking Indoor or outside Also very close to Santa Monica and universal studios great hotel great staff will definitely be back

Robert Guerrero

Stayed here a few nights on a work trip The room was nice and big with a couch and a desk The location is easy to get to and there are several good restaurants within walking distance

The breakfast here was also better than other Hilton hotels that I’ve stayed at They were serving breakfast sandwiches (sausage, egg, and cheese biscuits/croissants, and ham, egg, and cheese biscuits/croissants) Will definitely stay there again on my next work trip

Adina Garcias

My family and I booked a lake view 2 queen beds, 1 full sofa bed with a kitchen Our stay here was amazing The staff were very friendly and helpful, the free breakfast was great had many options and a waffle bar

Our room had a great view of the golf course and lake, was very clean comfortable and roomy , the kitchen area had a sink , dishwasher, a fridge with a tremendous amount of space for the food and drinks we brought , a microwave and dishes/flatware/toaster/etc my husband and I had our three children with us so the indoor pool was great and not to mention the gym that our two older boys loved as it was 24 hrs There was an area we didn’t get to utilize which was the bbq area that you can bbq out on a beautiful floor level patio area This is a dog friendly hotel which I really wasn’t too sure about as my husband has very bad pet allergies but the staff there has the hotel so clean that you couldn’t even tell that there were any animals there until you saw them My family and I enjoyed this place so much that we extended our stay another day The room service was also great (upon request) They were very friendly and trustworthy Parking was free which was nice and seemed to have plenty of spaces The location was easy to find and in a nice safe area and had many places to choose from to eat close by Our stay at this location was outstanding and will be staying here again for future vacations

6. Courtyard by Marriott Los Angeles Pasadena/Old Town (3-star hotel)

About this hotel

Off Interstates 210 and 710, this modern hotel is a 4-minute walk from Pasadena Memorial Park and a 9-minute walk from shopping and dining at Paseo Colorado.Contemporary rooms offer free WiFi and TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas or whirlpool tubs, and suites add living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 9 meeting rooms, including a ballroom. Other amenities include an outdoor pool and an exercise room.

Things You Need to Know

  • 15 min walk to the Norton Simon Museum
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the professional service, which has a concierge
  • Guests liked the lobby, mentioned 61 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests liked the nightlife

Feedback From Real Customers

শরিফ রাজ

I’m only giving one star because I can’t give zero My entire stay at this hotel was terrible from start to end When we first arrived we were given a room that was not cleaned

We walked in and the room was turned upside down The new room we were given was across from a gas station so it was loud all night We were told we have to request 24hrs prior for our room to be cleaned or towels I scheduled for fresh towels and never received them When I called to inquire I was told we were never added to the list The rooms were poorly light The air conditioner also broke in the middle of the night All of these combined made the hotel stay bad However the icing on the cake was when someone came into my room without permission Our suitcases were ransacked Personal items pulled out Jewelry gone through and $100 stolen I immediately reported this to the front desk A “report” was taken and I was told to expect a follow up call Saturday When I called to follow up the manager on duty had no idea of my complaint and I now I have to wait until Monday for the general manager to investigate The hotel employees are thieves and the management is awful A trip ruined by their lack of service Never go here unless you want to be robbed!

Ty W

Highly recommend this location Then only reason for loosing a star is no real blankets and the hours for cafe etc are not the best Great staff , nice facility and great location

Some things are really dated but understand that with the way things are resources are limited We have stayed multiple times and will definitely be back especially because we get to bring our fur baby with us and the great restaurants, bars and shops walking distance away Highly recommend

Stephanie S

1st room we were given has wet red spots all over the carpet Looked like they tried cleaning it but it was really wet still The ac was horrible and the room was just dirty looking

We asked for a different room and that room was great Not sure why they still book people in a dirty room with no ac when they have others available Also had to get the bill adjusted because they charged for parking when the site we booked on said free parking Pool is not as amazing as pictures make it out to be BUT great location within walking distance to lots of restaurants

7. Hilton Garden Inn Arcadia/Pasadena Area (3-star hotel)

About this hotel

A 3-minute drive from Interstate 210, this straightforward hotel is 7 miles to Downtown Pasadena.Flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi are offered in each room, as well as traditional decor and custom-designed beds.There’s a casual bar and a 24/7 market, in addition to the cooked-to-order breakfast (fee) and a restaurant serving American cuisine. There’s also an outdoor pool and the fitness center. Other perks and amenities include 1,300 sq. ft. of event space and a business center.

Things You Need to Know

  • The rooms have TVs and kitchenettes
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Some guests complained about the furniture
  • Some guests complained about the bathrooms
  • 4 min walk to nearest transit
  • Guests liked the friendly service
  • Guests liked the restaurant
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Beth Franklin

I was having trouble finding a hotel that would accommodate an early morning meeting I would be having via Zoom I was traveling with my family and didn’t want to wake them up by taking it in my room After looking into multiple hotels in the area, this was the first one that told me I could use a conference room without any issues even though it would be just myself using the room

The staff was super helpful (dealt with multiple staff members) and friendly the entire stayThe beds are comfortable and the rooms are “roomy” 😁 The only semi-issue I had was that the room wasn’t completely clean, but it was clean enough

Brandon Ford

The rooms were small, but super clean and well kept The location is PERFECT and there are very many good restaurants, bars, freeways, coffee shops, places to shop, etc

in the area The staff was super accommodating and said “hello” or “good morning” whenever you went bye They had drinks, snacks, and beer available for you downstairs Had a good breakfast and coffee in the morning Nice lounge area to chill if you needed to be out of your room or a place to eat your own food TV’s were accessible as well I wish they would return to regular room service Scheduling I’m advance can be a pain, but it’s easy to work with them on that

Eydie C.H

This was my second visit booked a room for 5 days as I was a guest here In August 2021 for about 4 days Things changed a bit and mostly had to do with my allergies to dogs I felt like perhaps they should have a separate area are floor for dogs Management showed some understanding but besides the dogs I felt that the hotel could use some sprucing my carpet was stained and the Aggie of the property was beginning to show

The bed was comfy and staff was friendly Location was good because you could walk to Metro!

8. Sheraton Pasadena Hotel (3-star hotel)

  • Address: 303 Cordova St, Pasadena, CA 91101
  • Phone: (626) 469-8100
  • Ratings: 4.1 (1210 reviews) Very good
  • Website : Sheraton Pasadena Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated hotel with Mediterranean & American dining, plus a gym, a pool & meeting spaces.

About this hotel

Next to Pasadena Conference Center, this refined hotel is 1 mile from the Norton Simon Museum and 3 miles from Rose Bowl stadium.Plush, traditional rooms have free WiFi and flat-screen smart TVs, plus work desks and sitting areas. Upgraded rooms feature separate living areas with pull-out sofas, while some add balconies or patios. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers.There’s an all-day Mediterranean restaurant, as well as a casual American restaurant/bar. Other amenities include an outdoor pool, 12,000 sq ft of meeting space, and 24/7 fitness and business centers.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • 7 min drive to the Norton Simon Museum
  • 11 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the all-day restaurant
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Marybeth Wilson

Customer service and safety! I felt very safe in this hotel compared to other hotels in Pasadena Also, the room was clean and spacious, and the amenities were excellent The bigger reason for my rating is the customer service

Everyone was very pleasant and helpful The staff at Charlie’s Bar including Randy, Ashley, Rosie, Carlos, Adam, and Raul were very, very, very accommodating and friendly The registration desk employees were so nice! I felt comfortable and they were all so pleasant Thank you!

Sherie Michele

The beds are very comfortable It was so easy to get in and out of this hotel Its practically in the Pasadena Civic Center and right across the street from the Paseo Shoppes and restaurants on Colorado Blvd

I was also pleased with staff member Brady Brady was extremely accommodating and he goes the extra mile to ensure top professional service We enjoyed the pool area although there is no jacuzzi 🙁 The pool is slight heated and towels are provided We will definitely return later for another stay

SuperNinjafox7

Stayed in this hotel about two weeks ago and it was a great hotel Its proximity to the Convention Center made it an ideal option, and the quality of the room was solid As an ex-maintenance worker, the room checked out well

Only complaint would be a subpar exhaust fan in the bathroom Moving on to service, Ivan was wonderful He was extremely patient and helpful with my aging father in answering questions and accommodating our needs Would definitely come back to this hotel if I’m in the area needing a place to stay

9. Pasadena Hotel & Pool (4-star hotel)

About this hotel

This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.

Things You Need to Know

  • 7 min drive to the Huntington Library
  • 12 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “pianos” 10 times
  • Guests praised the nightlife
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ty Y

The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work

The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again

Anthony Sotelo

This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points

When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere

Neilou Heidari

I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel

Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP

10. DoubleTree by Hilton Hotel Los Angeles – Rosemead (3-star hotel)

About this hotel

This classic hotel 14-minutes’ drive from Downtown LA is adjacent to the Pomona Freeway and The Shops at Montebello mall.Straightforward rooms offer custom-designed beds, flat-screen TVs and free WiFi, plus minifridges and microwaves. Suites add separate living rooms, plus some have whirlpool tubs.An on-site restaurant offers lunch and dinner, plus a cocktail lounge has daily drinks specials. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include meeting rooms and a business center, plus a free area shuttle.

Things You Need to Know

  • 14 min drive to the Santa Monica Museum of Art
  • One of the few hotels in the area with room service
  • Some guests disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “cookies” 52 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Daniel Antonio

For a hotel you need to spend a night or two away, this place honestly gets the job done No complaints on my end Not overly luxurious but not a drop dead dirty motel

Some parts of this hotel do seem a little more run down than others Good A/C Pool included Bar in the evening and reasonably priced breakfast and brunch, not complimentary like other hotels, but coffee is free Staff is very friendly and lobby is nice and cleanDistance to DTLA is roughly 20 minutes and to other areas like Hollywood and Santa Monica, you can expect around 30-40 A lot of commercial areas nearby Montebello and places to get foodMe and my partners room was abundantly clean, staff did a great job TV with cable, microwave, fridge, coffeemaker and safe box We stayed on the fifth floor Hallways were quiet for most of the night and we did not experience any noise complaints, hardly heard anything throughout the entire eveningOverall, good place to stay Worth the cost and worth the amenities I know all rooms aren’t the same but for our experience, we had a very comfortable and relaxed time

Becky Raborg

While we loved the room and the staff was great it was a heck of a long walk to the rooms at the other end of the hall!The pool needed to be skimmed and there were no towels We had to go searching for someone to bring some then they never came back to bring more

Also, there were no signs to tell you how to get to the pool

Jaime Mitchell

I am currently staying at this location I checked in last night for a 3 night stay On arrival, my family of 4 and I only had a set towels for two people

I had to request towels for my family and I on 3 separate occasions I called to remind the front desk and eventually sent my nephew downstairs to retrieve what we needed Tonight we arrived after a day of sight seeing and the ENTIRE parking lot is full because of 2 parties on site I had to park across the street at the mall As a paying customer, I don’t feel that is providing excellent customer service I have the recommendation to have the guest of those hosting the party RSVP so that they can get a count of how many parking passes are needed for the mall parking Those visiting the property for the festivities should be made to park at the mall As a paying customer, I find this unacceptableWhen I brought this issue to the front desk personnel, I was just told they had two parties going on, and that they were sorry for the inconvenience I will not be returning here

11. Hyatt Place Pasadena (3-star hotel)

  • Address: 399 E Green St, Pasadena, CA 91101
  • Phone: (626) 788-9108
  • Ratings: 4.3 (405 reviews) Very good
  • Website : Hyatt Place Pasadena
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek quarters in a refined hotel offering casual dining, an outdoor pool & a gym, plus free Wi-Fi.

About this hotel

Less than a mile from Old Town Pasadena, this upmarket hotel on a tree-lined commercial street is 3 miles from the Rose Bowl stadium and 27 miles from Los Angeles International Airport.Streamlined rooms feature flat-screen TVs and free Wi-Fi, as well as coffeemakers, minifridges and laptop-compatible safes. All offer separate sitting areas with sofabeds; some add city views.Amenities include an outdoor pool, a fitness center and meeting facilities. There’s also a coffee shop and a bar, plus a casual 24/7 cafe and market. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 6 min drive to the Norton Simon Museum
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests mentioned lobbies 12 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the bar

Feedback From Real Customers

Cyndi Markle

This hotel has everything, a pool, outdoor seating with games and a gas fire pit The room are clean and very accommodating for all Pet friendly

Water pressure in our room was intense Breakfast buffet included eggs, sausage, fruit parfait, cereals, Oatmeal and juices Parking is $24 a night We had to park in overflow parking at the mall next door We were given a parking pass to avoid the mall charge too The area is very walkable and enjoyable

Phinehas Johnson

Getting from our room to the garage was almost impossible It drove me insane trying to get on the right elevator and then having to ride it all the way up and all the way back downThe room kept losing electricity at night causing our sound machine from turning off

Plus the room smelt pretty odd after flushing the toiletLuckily only stayed one night or would have asked for a new room No clear fix for the elevator situation

Nicole Hok

I highly recommend this hotel It’s new, it’s modern and roomy Best of all: really nice and heartwarming customer service

Angelo made our 15 yr anniversary stay very special 🙂 and comfortable It’s a convenient location away from the busy LA area with a beautiful view of the mountains in the Pasadena area! Breakfast: very nice variety with fresh berries! Next time we visit LA/Disneyland, we’ll definitely book here again and recommend family & friends to here Loved it here! THANKS ANGELO!!

12. Hilton Los Angeles/San Gabriel (4-star hotel)

About this hotel

Less than 1 mile off I-10, this chic hotel is 10 miles from downtown LA and 11.8 miles from the Staples Center, a sports and concert venue.Modern rooms and suites offer Wi-Fi (fee), flat-screen TVs and desks, plus minifridges and coffeemakers. Suites add sitting areas (some with separate bedrooms) and whirlpool tubs.There’s an Asian fusion restaurant, and a rooftop terrace with a fountain, as well as an indoor pool and a fitness area. Also available are 10 event rooms (including a ballroom). Parking and breakfast are extra.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 13 min drive to the Huntington Library
  • Guests praised the professional service
  • Guests praised the Asian restaurant
  • Guests mentioned “banquets” 13 times
  • Guests praised the breakfast
  • Guests liked the fitness center

Feedback From Real Customers

Kristina McClintock

The bathroom had a giant tub with jets which was awesome The junior suite had 2 nice, comfortable, and clean beds The furniture (table, chair, and couch) were really clean and nice

The issues I had was the musty smell that killed my allergies It was almost like a moldy smell, but I didn’t see the mold We probably would have asked for another room except it was night and we were only sleeping there, so it didn’t matter that much Also, opening the window helped a lot 🙂

13. Le Méridien Pasadena Arcadia (4-star hotel)

About this hotel

Offering views of the San Gabriel Mountains, this polished hotel featuring midcentury touches is a mile from both Santa Anita Park racetrack and Interstate 210.Chic rooms provide Wi-Fi and flat-screen TVs; some add sofabeds, floor-to-ceiling windows and/or mountain views. The 1-bedroom suites have living rooms. Room service is available 24/7.There are regular evening socials with cocktails, plus an Asian fusion restaurant, and an airy bar/lounge offering a terrace and afternoon tea. Other amenities consist of an outdoor pool, a fitness center, a terrace and event space, as well as valet parking and breakfast.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 4 min drive to Santa Anita Park
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 12 times
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the airy bar

Feedback From Real Customers

Jake Kamalei Wimmer

This place is freaking NICE I stayed here on New Years Eve and there was a DJ in the lobby The music was fun and the atmosphere was fun

They only have valet parking so you’re going to have to tip the valet but you don’t have to pay for parking so that’s nice This is by far the nicest hotel I’ve ever stayed at The room was spotless and really nice inside

Chandra Watkins

What a beautiful hotel I got a great price on the room (maybe because they haven’t been open for very long) The racetrack is directly across the street, but I drove there because the walk was too far for me because you have to walk across the parking lot

Hotel is close to everything! We had a great time and will return to try out the restaurant on-site The room was spacious and the mountain views were spectacular I want to try the city view side next time Highly recommend this location!

Wesley

Very nice, new hotel with a wonderful view of the mountains and the race track Service was top notch and the food was exquisite You gotta try the kale pasta

They also comped the $27 valet charge because I spent money on dinner and they gave me a $36 credit on breakfast because I’m lifetime Titanium elite! A must stop in Arcadia during racing season! I’ll be back

14. SpringHill Suites by Marriott Pasadena Arcadia (3-star hotel)

About this hotel

In an area with eateries off I-210, this casual all-suite hotel is 3 miles from the Los Angeles County Arboretum and Botanic Garden, and 10 miles from the Rose Bowl Stadium.Featuring kitchenettes with coffeemakers, minifridges, microwaves, and wet bars, the relaxed studio suites have free Wi-Fi, iPod docks and flat-screen TVs with premium cable channels. They also offer desks with ergonomic chairs, as well as living areas and pull-out sofas.Freebies include a breakfast buffet and parking. There’s also an outdoor pool, a hot tub and a fitness center, as well as a business center, 2 meeting rooms and guest laundry facilities.

Things You Need to Know

  • Guests liked the large rooms and praised the kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests liked the service, which has a concierge
  • Guests praised the restaurant
  • Guests liked the microwaves, mentioned 10 times in reviews
  • The fitness center has elliptical machines

Feedback From Real Customers

David Williams

Spring Hill Suites by Marriott was a great stay for us We stayed here for one night and it was quite pleasant The suite was huge and had all the amenities we needed in the room (a microwave and compact fridge)

The bed was firm but soft The restroom was clean and bright The sitting area was comfortable, roomy and rather relaxing There was even a desk area for us to put our laptops and do a little work that evening On the opposite wall of the desk is a little coutertop space that we used for the snacks we had with us However, the best perk about this stay was the hot breakfast they offered the next morning Everything from make your own waffles, to scrambled eggs, hard boiled eggs, oatmeal, toast, cereal, warm muffins, sausage links, apple and orange juices, cow milk, and coffee as well as an assortment of fresh fruits and yogurt I will definetly be back to this establishment when I’m in the area and need a clean, quite place to lay my headOnly issue I had here was that that didn’t offer almond milk Can’t satisfy all the people all the timeright!?

Albert Wu

There’s probably a staff shortage We checked in at around 9:30pm There was nobody at the front desk

Waited for about five minutes to get help The hotel remodeling seemed to have finished While most furnishing looks new, the bathtub is old with much stain and scratches The building structure might be too old Can hear every step of residence the floor above When the resident above rolls luggage on floor, it sounds like a truck is running aboveBreakfast is good

Ro Herms

Stayed here for a week in Spring 2022 The property was undergoing a remodel I was in a room that had just been finished

While everything was “new” the plumber had messed up the water pipes in the shower, so cold was hot and hot was cold After getting past that snafu, the place was decent Its not the easiest to get to from the interstate, but it can be done Its quite enough given its location next to the metro and interstate Breakfast was hot and good, and the cookies fresh in the evening Staff was friendly and courteous Housekeeping was up to snuff

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