hotel for couple

14 Best 5 star hotels in Round Lake, IL (2022)

5 star hotels in Round Lake, IL

1. Waterfront Hotel & Marina (2-star hotel)

About this hotel

Set beside the Fox River, this relaxed hotel with a private harbor is 6 miles from the Volo Auto Museum, a mile from Pistakee Bay and 2 miles from Highway 31.The straightforward rooms offer free Wi-Fi, flat-screen TVs and coffeemakers, plus minifridges and microwaves. Upgraded rooms add balconies and river views.Amenities include a bar and grill with regular live music, plus boat docks.

Things You Need to Know

  • 7 min drive to the Volo Bog State Natural Area
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned showers 12 times
  • Guests mentioned balconies 13 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

leslie braun

I came down to visit my son and his family I was very pleasantly surprised at how nice this Hotel and marina was It was clear there had been some updates made

It was clean; that is what I look at Very pleasant and accommodating staff The balcony facing the river was my happy place I even extended my stay an extra day The restaurant is closed; but there is no shortage of restaurants, bars or places to go within a short distance from the hotel

Mark Sturges

What a nice, quaint, little private owned hotel! I found this place because I had business dealings nearby I was impressed with the owner, Gary, as he was the one who took my reservation as well as checked me in upon arrival Great conversationalist

My room faced the river and was nice, clean, and comfortable, although it was a little small But I was solo so it was ok for me Even had a small balcony to step out on to watch the boats and jet-skis go by

Austin Olesak

This place has so much potential to be a booming hotel that if fixed up and ran right it could easily bring in $150 a night due to its prime location

Honest reviewPictures, signage, etc are very misleading The bed is extremely hard along with the pillows Bed feels like you’re laying on the floorCarpeting is old and has stains Water damage on the ceiling Cheap “repairs” made to the walls, ceiling, baseboards, and bathtub Water smells but it is well waterNo amenities or atleast very littlePositive sideShower pressure is strong almost overwhelming Very hot water Heat/AC works amazingly well No found smells other than the water No signs of bugs anywhere other than the occasional spider Front desk was very nice Easy after hour check in process Just call ahead and they’ll tell you what to doStayed 4 nights during a holidayWould I stay again? No and that’s mainly due to the extremely hard bed and hard pillow If the bed was more soft than I probably would stay again

2. Hotel Indigo Chicago-Vernon Hills, an IHG Hotel (3-star hotel)

About this hotel

Set in a northern Chicago suburb, this contemporary hotel is 3 miles from the Marriott Theatre and 4 miles from Conway Farms Golf Club.The chic, colorful rooms and suites feature hardwood floors, separate sitting areas and free Wi-Fi, plus flat-screens, minifridges and coffeemakers; some add pull-out sofas.Parking is complimentary. There’s a relaxed restaurant/bar serving traditional bistro fare and specialty martinis. Other amenities include an indoor heated pool and a 24-hour gym, along with a business center and 2 meeting rooms. Pets are permitted for a fee.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 10 min drive to Didier Farms
  • Some guests complained about the bathrooms
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Tammi Mercer

This review is based on my experience staying one time, for two nightsWe enjoyed our stay We love that it’s pet friendly The bed was comfortable

The breakfast was just okay The staff was very nice We would/will stay there againThe sofa was a bit worn and uncomfortable to sit on A fridge was placed in the closet that used to have a door The click and lock flooring is very cheap, but maybe by design since they allow pets

Lisa Zhu

The staff is really nice, the lobby has plenty of space for hanging out with friends The breakfast shop offerings are affordable and look great The only big problem I have is with how little sound proofing the rooms have

For the whole night I was listening to bathroom flushes in the adjacent rooms And starting from about 6am I started hearing banging of doors because of how the room doors are designed to slam, very loudly, especially through thin walls Then the vaccuming in the hallway started around 7am I get it, it’s not a 5-star luxury hotel, but I think some little things can improve to make the stay more enjoyable

Lewis Kay

The staff was nice, but I cannot say the same about our stay We had adjoining rooms and both were horrible!! Mold was in the ceilings and there was a stench of sewage The couches were soiled, food was on the wall, and the headboards, bed skirts and sheets were all dirty

The sinks were slow to drain, feces was on the toilet and the shower doors would not stay closedAnts were crawling between our beds, on the bathroom walls and floors, which were also spacing Housekeeping did not change our linen while we were away, as requested, and because of the issues we kept encountering, they switched our room 3 times My children and I were very displeased by the upkeep of this hotel property and opted to end our getaway However, there is a $50 early departure fee, totaling $100 for both rooms As for customer service: After submitting a complaint and photos of our stay, a representative’s email stated it was “hard to get in touch with me due the time difference” No one has followed up with me since

3. Courtyard by Marriott Chicago Lincolnshire (3-star hotel)

About this hotel

This roadside hotel is a 9-minute walk from the Vernon Area Public Library and a 3.5-mile drive from the Westfield Hawthorn.Contemporary rooms offer free WiFi, desks and TVs with premium cable channels, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a lobby lounge and an outdoor courtyard. A casual restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a 24-hour gym and parking.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Didier Farms
  • Guests praised the service
  • Guests mentioned lobbies 10 times
  • Guests mentioned bars 10 times

Feedback From Real Customers

Faith Meier

Service was fine, and the cleanliness and sleep quality was fine as well, but this place gives off the vibes of an old hotel that has been given a fresh coat of paint, and some issues have seeped through the cracks Don’t pick this hotel if you’re looking for a classic family vacation destination, as there is no pool and no complimentary breakfast (But you can pay for breakfast items at the onsite cafe or use the fitness center that seems to have replaced what was a pool area

) Some small complaints are the lack of microwaves in the rooms and the mowing starting at 8:30am Monday morning The most inconvenient part of our stay was the poor quality of the mini fridge Not only was it impressively small, but it barely generated its own cold We had to put a bag of ice in there with our food to make sure it wouldn’t go bad, which was inconvenient due to the aforementioned lack of space

William Scruggs

Fam stayed here for couple nights Remodeled in September On going into room picked up hand towel to dry face and saw somebody had used it as buttwipe/TP

Immediately brought it up to front desk where they continually apologizedAfter kid saw towel and pulled a face they told us they would add points to account Still haven’t seen points or heard back since checkout

Jody Britton

First time staying in this location The hotel is beautiful, it’s clean and it’s quiet, but by far the friendliest front desk staff I have experienced to date Main reason for the review and will definitely be back

Chantil has been here every night, has greeted us, made conversation with us, remembers us and is just an all around pleasant person

4. DoubleTree by Hilton Hotel Libertyville – Mundelein (4-star hotel)

About this hotel

This hotel clad in exposed stone and wood is a block from Highway 45 and a 5-minute drive from central Mundelein.All rooms offer leather chairs and custom-designed beds, plus flat-screen TVs, coffeemakers, minifridges and free WiFi. Suites add pull-out sofas, plus some have whirlpool tubs and kitchenettes. There’s a chic restaurant and lounge serving Pan-Asian food, fine wine and cocktails, plus a pub serving American favorites. There’s also a glass-enclosed pool and a 24/7 fitness center. Additional amenities include meeting rooms and a business center, plus a free area shuttle on weekdays.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • 11 min drive to Lake County Forest Preserves–General Offices
  • Guests mentioned the service is friendly
  • Guests liked “cookies”, mentioned 42 times in reviews
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Esabel Jones

Went here for an Amazon interview, beautiful place Seems like an amazing place to stay I never stayed here but it would be on my bucket list

To stay at an double tree by HiltonSuper cleanA lot of parking space, an couple of restaurants and gas stations are close by

Jessica Stallings

This specific hotel itself was great Stuff happens and things break My room was almost $250 for my kids and I

This was supposed to be a special experience and memory for them as it was their first competition They are young Didn’t need to purchase a hotel room we don’t live that far but wanted them to be well rested Both AC units could not keep up with the room It happens I didn’t make a big deal about it because I work outside for the most part all year round Was still trying to make it a positive, memorable experience for my two Littles Maintenance couldn’t come till 9pm The room on both sides were close to 80 Staff and management were kind, respectful, and did what they can Hilton however, their customer service was incompetent, unprofessional, and wasted my time The hotel itself has no way to help in this situation after you leave because the advance payment was through Hilton DO NOT PAY IN ADVANCE OR THROUGH HILTON Pay Doubletree if possible

Sandra Revnell

The room was on the small side but clean Generally speaking, the décor of the hotel is both drab and dated The hotel appeared short-staffed, with only one person attending the front desk

As a result, all attempts to call the front desk were in vain – they went unanswered If you need to stay here, use the app and digital key to check-in — you will wait at the front desk for far too long to get a room key

5. Comfort Suites Grayslake near Libertyville North (2-star hotel)

About this hotel

Off Route 45, this relaxed all-suite hotel is 7 miles from Six Flags Great America and 12 miles from Naval Station Great Lakes.Featuring free Wi-Fi and flat-screen TVs, the low-key suites also have minifridges, microwaves and coffeemakers. All suites have pull-out sofas; upgraded suites have whirlpool tubs.Breakfast and parking are complimentary. There’s also a business center, an exercise room and a heated indoor pool with a hot tub. Pets are welcome (fees may apply).

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Lake County Forest Preserves–General Offices
  • Guests praised the friendly service
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jamal Furat Mussa

Staff was friendly, location was great, room was clean but only small complaints The room had a odor, like a moldy odor, I went to Walgreens nearby to get a candle because the odor was not pleasant One more thing was the bugs, there’s insects and bugs coming out of the heat and AC vents so I didn’t turn it on because I didn’t want to get a room full of insects

If These things improved or someone sealed the vents and cleaned out the vents, made improvements to the smell, this hotel would be great! Thank you!

6. Hampton Inn McHenry (2-star hotel)

  • Address: 1555 S Illinois Rte 31, McHenry, IL 60050
  • Phone: (815) 578-1900
  • Ratings: 4.3 (665 reviews) Very good Eco-certified
  • Website : Hampton Inn McHenry
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual hotel with free Wi-Fi, breakfast & parking, plus an indoor pool & an exercise room.

About this hotel

This unassuming hotel is 4.3 miles from Moraine Hills State Park trails and 9.5 miles from the restaurants and stores in the Richmond Antique District.Relaxed rooms have free Wi-Fi, flat-screen TVs and desks, plus coffeemakers, minifridges and microwaves; some also have whirlpool tubs. Suites add sofabeds.Free perks include parking and hot breakfast (or breakfast bags to go). There’s also an indoor pool and a whirlpool, as well as an exercise room and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the McHenry Dam
  • Guests praised the friendly service
  • The fitness center has free weights
  • The hotel has a boutique store
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Chanin Gilman

Hampton Inn McHenry offered a friendly check-in There was a real door on the bathroom! Yay!! This was the only one of our entire 10 day road trip involving several Hampton Inn stays We were so happy for the privacy

If Hilton would consider using real hinged bathroom doors again, we would appreciate the change There was no hot tub as in the pool pictures online It’s spot was filled with concrete The hotel seemed newly redone, and the immediate area seemed nice Mostly it was surrounded by farmland but is within less than an hour of downtown Chicago

Bri Thomas

Not only did the hotel over charge my credit card SEVEN times they laughed about doing it Jacquline charged it when I checked in, Steven charged it on the way out When we were standing in line everyone else was getting print outs of their folios (receipts)

When it was mine and my fiancés turn, we checked out and Steven said the printer “broke” and he’ll work on it It broke conveniently when it was our turn to check out because Steven was well aware of what happened He said not to worry and he’ll email us a copy of our folio He did, and the receipt said we should’ve only been charged twice, half on debit half credit For a total of $37962 and that was fine I was expecting that However, on our ride home to Tennessee I noticed my credit card was charged 5 times and my debit was charged 4 times Each charge was for $18981 I called because my bank was sending me emails notifying me of fraud on my accounts I called and spoke with Jacquline and she essentially said that it wasn’t her problem, laughed and hung up I called back and spoke to the GM, he said he was terribly sorry, released the funds immediately and profusely apologized I called back when I saw 3 more pending charges on my credit card for $18981 and again spoke to Jacquline who then transferred me to Steven Steven said I have to deal with the bank because the payment wasn’t approved, the funds were released and he had to collect payment in order to check me out If payment wasn’t collected, why was I refunded money that I was overcharged? That was a lie because my card was never once declined, money kept being withdrawn My total should have only been $37962, but the total between my two cards was $1,32867 The payment was approved MULTIPLE times and they thought it was FUNNY to keep charging my cards I had to report it all as fraud, be sent a new card and go back and fourth with the bank about why this is happening Not only did over charge my card multiple times, they laughed about and continued to authorize it until I had to report it all as fraud because apparently charging someone’s card for hundreds of dollars is absolutely hilarious according to Jacquline I also requested housekeeping service on my second day, which I never received I had to, at midnight, make my own bed because the housekeepers didn’t My fridge also went out while I was there The engineering/maintenance department was the best part of the stay They were prompt and quick to fix that issue I will never stay at another Hilton property let alone a hole in the wall joint like this one I’ll be staying exclusively with Marriott after this HORRIBLE experience This is my first and LAST time ever staying at a Hilton property Avoid this property like the plaque I could get better service at a Motel 6 than this placeAlso the room was gross The window blind had stains all over it The bathroom vanity was held together with drywall screws There was hair all in the shower from the previous guest

7. Lincolnshire Marriott Resort (4-star hotel)

About this hotel

Set on 175 acres of grounds with a lake, this upscale resort is 3 miles from Edward L. Ryerson Conservation Area and 11 miles from Chicago Botanic Garden.Featuring pillow-top mattresses and sofas, the understated rooms have flat-screens, Wi-Fi (fee), minifridges, and tea and coffeemakers. Some offer lake views. Club-level rooms add access to a private lounge with free breakfast and evening appetizers.Parking is complimentary. Amenities include 4 restaurants, bars, a Starbucks and a theater. There’s also a golf course, a spa and a fitness center, along with tennis courts, and indoor and outdoor pools. Event spaces include 3 outdoor pavilions.

Things You Need to Know

  • Guests liked the beds
  • 7 min drive to Didier Farms
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “musical theatre” 42 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Brittany Modi

We had the honor of planning our wedding and reception at Lincolnshire Marriott Resort What a beautiful venue and location, and the amenities offered are just so wonderful too! Our wedding had been affected by COVID, as I am sure many are/had been Kassandra, the general manager, and Christine, our wedding specialist, were so accommodating and generous with their time and resources

There are so many wonderful things I would like to share about them and how amazing they have been in this process! This has been such a whirlwind trying to figure everything out, and they have been nothing but helpful and accommodating to ensure our happiness for our special day Not only did they each reach out to us individually to see if we needed anything, but collectively as the Lincolnshire Marriott Resort Team I highly recommend this venue not only for the beautiful location and property, but also for the experience of working with such amazing staff members! From the time we walked into the front door until we left the parking lot, each member was so kind and helpful! What an amazing staff and venue for a wedding or event! Special shout out goes to Christine, she is literally one of the best human beings out there She was so gracious, kind and honest which is exactly what we neededLincolnshire Marriott, thank you for helping us out when this crazy season and circumstances has hit us all!

Austin Pilkinton

The staff are exceptionally friendly and helpful I had a room option that gave me an upgraded room since I had my wife, our son, two dogs, and myself We were up for the renaissance fair that was going on in Wisconsin

I was offered a room on the first floor with a patio which helped significantly with the dogs I really appreciate the offer, but was not informed that it was going to be smaller than the bigger room i was upgraded to As an individual who travels and stays with Marriott almost every week, i was a little disappointed in the M Club You are told that when you arrive that it will not be operating to full capacity as it would be during the week Also when we informed the front desk about there not being water, they said they would not be restocking it because it was not operating at full capacity Even the other refreshments such in the refrigerators were not stocked and maintained I have stayed at other Marriott’s with M clubs stock constantly and way better than this one was

M 1

I booked a stay in advance with a group rate for a large event that was taking place on site As I was preparing for the event I checked for my confirmation and found that I no longer had it in my email, my fault for not printing it out I contacted the resort to confirm and found they did not have a reservation in my name

I talked with multiple people both at the resort and with Marriott All were happy to book a room for $499 per night vs the original rate of $159 and would not budge on honoring the original rate It was also suggested by multiple people that if the group were to add an additional block of rooms for the event they could then honor the $159 rate While talking with the sales department at the resort about the group, the reservation and honoring the rate I was told the the resort was sold out for my dates and they would be unable to help me any further So in a matter of 30 minutes they went from having enough rooms to add to the group block to being completely sold out I also find it odd that after getting off the phone there were still many rooms available on any number of web sites

8. Best Western Plus Antioch Hotel & Suites (2-star hotel)

About this hotel

Across the street from Antioch Lake, this straightforward hotel is 6.8 miles from I-94 and 9.8 miles from the Chain o’Lakes State Park.The casual rooms and suites provide complimentary WiFi and flat-screen TVs with cable channels, as well as work desks, minifridges, microwaves and coffeemakers. Some quarters feature whirlpool tubs and/or pull-out sofas; suites add lake views.Amenities include a free hot breakfast buffet, a cocktail bar, and a lobby lounge with a fireplace, plus an indoor pool, a hot tub and a 24/7 fitness room. There’s also a guest laundry and a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to Grant Woods Forest Preserve
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Patio” 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Michelle McConnell

Amazing hotel Management is so stellar ! The experience with customer service made me feel as if I was at a Four Seasons Hotel I was not expecting such a large indoor swimming pool area and the hot tub is simply massive

Love the colorful murals in the guest rooms tooWe will be returning soon

Janet Kohl

Other than the nice clerk at check in, the hotel was sub par The room did not have sheets for the couch bed and no mattress pad (unsanitary) The phone didn’t work, so we had to go get them at front desk

The shower curtain was ripped and the TV didn’t work The breakfast was a mob scene with no refills of food and coffee was empty At check out I told the new clerk and she didn’t seem to care about any of it She said the satellite dish had bad reception and some channels don’t work I told her none worked No discount offered, nor other accommodation For $220/night, plus taxes, I expect a working TV and coffee!!

Elizabeth

I called ahead and was told both rooms I booked would be ready, next to each other Checking in at 4 I was told they weren’t ready pillows on the bed looked clean, but smelled of oily sweaty heads laid on them, Garbage cans on property flowing over

Pool had several clumps of hair on the floor next to pool, dead bugs floating in the hot tub Colony of small ants in one of our rooms Other room several lamps and bathroom lights lightbulbs burnt out Spider webs in bathroom I witnessed several different people staying at the hotel complaining to the front desk, one had a water stain on the ceiling looked like possible pipe burst, another person saying they never vacuumed their room and smelt like cigarettes as they just checked into their room, and another complaining to the maids their sink was backed up This hotel is listed as a 2 star hotel, should be 1 star They are no longer called Antioch Inn, I passed the hotel up as its now called Clarion Point, no one informed me of the name change I will NOT be staying at this place EVER AGAIN!!!

9. Courtyard by Marriott Chicago Waukegan/Gurnee (3-star hotel)

About this hotel

This modern hotel off the Skokie Highway is a 2.9-mile drive from the Six Flags Great America theme park, and a 4.7-mile drive from the Great Lakes Naval Station.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas and microwaves.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. There’s also a business center and 2 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to the Goliath
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the hot tub, mentioned 14 times in reviews
  • Guests mentioned lobbies 15 times
  • Guests praised the indoor pool

Feedback From Real Customers

James Curcio

My wife and I stayed here about a week ago it was a three-day visit We were in town for our son’s graduation from Navy boot camp which was just a few minutes awayOn the first evening about 1:30 a

m my wife woke screaming saying that something had bit her while sleeping She had multiple bites on the back of her leg and they got inflamed quickly I immediately went down to the front desk and they changed our room right away Even though we did not sleep well that first night the rest of the stay was fineI spoke to the assistant hotel manager late the next morning her name was TracyTracy told me they had the room inspected about 8 am that morning they did not find anything I told her obviously something was in the bed and bit my wife we even have photos and video to show it I told her there was obviously about a 5 or 6 hour gap from when we were in the room and when they had it inspected I asked her if there would be any type of compensation for that one night she said it was kind of out of her hands and it was a Marriott decisionI spoke to Marriott representative by phone and they told me the same thing that it was out of their hands and up to the hotel manager I left two voicemails for the hotel manager after our stay was done she did not get back to me she had Marriott call me and remind me that I would get no compensationThis was quite an inconvenience as I said we changed the room about 2 am ,we were up for the graduation at 5:30 am and barely sleptMarriott and the Courtyard Marriott Hotel assistant manager offered no type of resolution to us except “you say something happened and we cannot prove that it did”It was a terrible resolution they could have done something for us ,we paid to eat breakfast there a few days and we also paid and ate dinner and had drinks in the lobby for a few nightsMy wife and I travel a lot and I’ve never had an incident like this before in our lifetimeAgain the incident was not really acknowledged and was handled very poorly I would strongly advise anyone from staying in this hotel because it seems obvious to me if there is any type of conflict you will not get any sympathy or any type of resolution to the problemWe are highly disappointed and insulted in Marriott itself and in this hotel

10. Hampton Inn & Suites Chicago-Libertyville (2-star hotel)

About this hotel

Set in a bright building on a leafy roadside property, this modern hotel is a block from the Libertyville Sports Complex and 8 miles from Six Flags Great America.Contemporary rooms feature free Wi-Fi and flat-screen TVs, plus work desks (and ergonomic laptop desks) and coffeemakers. Suites add minifridges, microwaves, and living areas with sofabeds.A hot breakfast buffet (or to-go breakfast bags) and parking are complimentary. Other amenities include an indoor pool, a fitness center and a business center.

Things You Need to Know

  • The rooms have TVs
  • 4 min drive to Lake County Forest Preserves–General Offices
  • Guests praised the service
  • The fitness center has free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Smith Family

Everything from check in to check out was great!! The front staff clerk was extremely friendly The room was very spacious and clean Loved the accessible shower which made bathing the kids a whole lot easier

The beds were very comfy!!! The surrounding area was very nice and the hotel was not too far from things we needed The pool and hot tub were very nice, was a bit smaller than the other Hampton we stayed in but was still nice none the less We really enjoyed our stay and would definitely book here to stay again!! The entire hotel was so clean and smelled fresh which is a huge selling point for us

Katie Sweet

Hotel was great for the price range and family friendly Our initial room had a window leak and we were moved to the other Suite which was wonderful The staff also was really helpful each time our door cards failed for whatever reasons

The room itself was quiet even though it was right by an entry door Breakfast was great! The only thing was the pool area had a few really gross areas outside of the pool

angela decaro

Our company uses this hotel I have been here the last 3 nights I am leaving today Since day one I have notified the front desk that our shower does not get hot water and we need to change roomsThree different desk clerks have denied my request

their solution was telling me to run the water longer which did not resolve anything leaving us with 3 days of cold showers Our company will not be using this hotel moving forward

11. Great Wolf Lodge Water Park | Illinois (3-star hotel)

About this hotel

In a leafy area amid businesses, this casual hotel is 1 mile from the I-94 and 2 miles from the Six Flags Great America amusement park.Warmly decorated suites sleeping up to 6 people come with tea and coffeemakers, flat-screen TVs and free Wi-Fi, as well as minifridges. Some provide sofabeds and/or bunk beds. Upgraded quarters add balconies.There are 3 restaurants and a bar. Other amenities include a water park and parking.

Things You Need to Know

  • Guests liked the clean rooms
  • 3 min drive to the Key Lime Cove
  • Guests mentioned the service is professional
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 93 times
  • Guests praised the grounds
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kee “KeeKee” Kee

We stayed 3 days and 2 nights and the kids really enjoyed this place The location is convenient right off of the expressway and the lodge was very clean Just like any other business, they are short on staff due to the lack of workers however, their customer service and patience was exceptional

We arrived early and our room was ready Yes the line to check in was long due to the mobile app being down but again, just get there early and be patient and understanding Their front desk staff was very helpful and knowledgeable once you check in to make sure you have all the details you need for your stayThe room was outstanding! The kids had their own cabin like area which they were super excited about and it was spacious enough for the adult section There were plenty of towels and we needed an iron which I was able to ask for through the app and they brought it right upThroughout the stay they sent chat messages asking how everything was going which I thought was great The water park was super clean and the kids loved every minute of it Super convenient to have everything on the wristband so you do not have to worry about losing anything and it was super safe and cashless All in all, if you have children 12 and under they will love this place! We cannot WAIT to go back!!

Berry Torres

Celebrated my daughters 3rd birthday here this past weekend It was a very busy Wait times for food was quite long (roughly 45-1 hour) but understandable with place being short staffed and it being a busy weekend

Food was fresh and pretty good Don’t recommend the Cesar salad Was extremely small for the price and didn’t like the Caesar dressing or the cherry tomatoes (weird for a Caesar) Drinks were great from the bar inside pool area Same bartender I’ve seen past few times we’ve gone and he’s always really great Life guards watch kids like a hawk and constantly check pools, slides and lazy river They made us feel more at ease and safe with our little ones swimming Checkin and checkout was pretty smooth Loved the birthday package we purchased and the cake was delicious Sense I’m really honest with my personal reviews, I really wanted to give 5 stars because I really like going there with my family However day of checkout, we decided to go for our last swim and grab a bite before heading out We sat on chairs close to the lazy river and I seen 2 bugs (cockroaches) scattering next to the garbage can Can say I lost my appetite and we left shortly after Still gave 4 stars for our overall experience and enjoyment prior to that

Aaron Williams

The family absolutely enjoyed every minute we were there My son loved the climbing wall and ropes course and especially the water slides My daughter turned the lazy river into the racing river

Worth every penny The new package for everyone in your room to have unlimited climbing wall, ropes course, bowling, and putt putt is a great deal Definitely plan on going back in the future

12. DoubleTree by Hilton Pleasant Prairie Kenosha (3-star hotel)

About this hotel

In a business park off Interstate 94, this relaxed, modern hotel is across the road from Pleasant Prairie Premium Outlets and 13 miles from Six Flags Great America theme park.The understated rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Suites add microwaves, minifridges, and living rooms with pull-out sofas.Parking and an area shuttle are complimentary. There’s also a casual restaurant/bar and a warm lobby lounge, as well as a 24-hour gym, a heated indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to the RecPlex
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “outlet stores” 27 times
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sue Berry

Food bar was closed early We got there at 8pm and it was closed No drink bar like the other double tree

Pool had a couple of dirty towels in it Glad the staff actually had towels in pool area, very convenient Rooms was very clean Sofa bed was already made up with clean linen, also very convenient Easy check in Staff friendly and helpful A quiet place

Emile Banks

The hotel itself is ok However, the front desk staff was exceptional I usually stay at five star hotels when I travel which is very often

Although this hotel is definitely not a five star the staff is I believe the front desk person’s name is Diane I stayed here nearly a week Every time I passed by the front desk she was asking how I was doing and whether she could do anything to make it better There was also a cohort of her with this beautiful ring that was also outstanding These two made my stay above average

Todd Leonhardt

This Hotel is a Great Value for all that you receive The staff is Courteous and Pleasant to deal with The property is in a prime location within walking distance to the Premium Outlets and minutes from Gurnee Mills

My wife and I have stayed here several times as it’s clean and comfy The pool and hot tub are inviting I have used their treadmill and fitness facility and find it exceptional Their personal touch begins with a warm delicious cookie on check-in Enjoy your Stay!

13. SpringHill Suites by Marriott Chicago Waukegan/Gurnee (3-star hotel)

About this hotel

This modern all-suite hotel off US-41 and Route 120 is 4 miles from Six Flags Great America theme park, and 5 miles from Gurnee Mills Shopping Mall.Understated suites have contemporary decor and feature free Wi-Fi, iPod docks, and smart TVs with Netflix, as well as separate sitting areas and pull-out sofas, plus desks with ergonomic chairs. All suites come with minifridges, coffeemakers and microwaves.Freebies include parking, and continental breakfast served in a colorful dining room. There’s an indoor pool, a fitness room, and a patio with a fire pit. Other amenities include a meeting/events room and a business center.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • The rooms have refrigerators
  • 9 min drive to Six Flags Great America
  • Guests praised the service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned lobbies 17 times
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

Ricky Davis

The customer service was great, the location was perfect given the reason I was there and there are many of places to eat in the area The weight room could use a little work and more equipment The rooms were spacious and clean

I liked the sliding door concept and the shower was a separate from the toilet It was a peaceful stay and relaxing

14. Staybridge Suites Chicago – Lincolnshire, an IHG Hotel (3-star hotel)

About this hotel

This unassuming all-suite hotel is 4 miles from Ryerson Woods Forest Preserve and 32 miles from downtown Chicago.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer free Wi-Fi, flat-screen TVs and DVD players, plus sitting areas and kitchens. Some have pull-out sofas.Freebies include a breakfast buffet, local shuttle service and parking. There’s also a 24-hour gym, an indoor pool and guest laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have TVs and kitchenettes
  • Some guests complained about the bathrooms
  • 6 min drive to Didier Farms
  • Guests praised the restaurant
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Alex Quintana

Looked very promising when I walked in Room seemed clean at first glance but once you look closer you see it could use a lot of work Bed was comfortable

Tiles in bathroom were cracked I took a shower and stood in almost knee high water by the end of it and found some trash in a cabinet that looked like it had been there for years Wont be staying here again

Timothy Harding

Front desk employee was sitting in the back room while I waited over 10 minutes at the front desk to check in They should get a bell if that is how they operate Bathroom was not very clean and room had only hand towels

No actual bath towels could be found and of course I noticed this at 5:30am Ordered pizza from my favorite place with plans on taking it home to my family Put it in the refrigerator only to notice when I was leaving that they have them turned off So all my food was ruined I will definitely be finding a new place to stay while coming to the area

Stacy Redmond

I recently booked a double suite for my grandson’s birthday and the accommodations were horrible I’ve stayed here many times and never had an issue they didn’t handle but , this time was different The entire kitchen in the room had issues

The garbage disposal went out and backed up the sink, dishwasher was receiving dirty water from backed up sink/disposal, one burner on stove didn’t work, and surface light on microwave didn’t work Called for maintenance and was told 15 minutes well, a hour and a half later I called again to reach Anastacia at the front desk who was NO HELP I was told there was no maintenance or house keeping available but, she could move us to two rooms Again, it was a birthday party and I had 5 small children and had decorated the room and was cooking dinner on the one burner we had So, I explained why moving wasn’t an option and asked about the bill Anastacia’s response was “I’m not touching your bill but I can offer the two rooms At no time outside of the two rooms did she offer any other solution At which time I tried contacting the General Manager So we’ll see what happens because this was poor treatment of a customer

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