hotel for couple

14 Best 5 star hotels in Round Lake Beach, IL (2022)

5 star hotels in Round Lake Beach, IL

1. DoubleTree by Hilton Pleasant Prairie Kenosha (3-star hotel)

About this hotel

In a business park off Interstate 94, this relaxed, modern hotel is across the road from Pleasant Prairie Premium Outlets and 13 miles from Six Flags Great America theme park.The understated rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Suites add microwaves, minifridges, and living rooms with pull-out sofas.Parking and an area shuttle are complimentary. There’s also a casual restaurant/bar and a warm lobby lounge, as well as a 24-hour gym, a heated indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to the RecPlex
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “outlet stores” 27 times
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sue Berry

Food bar was closed early We got there at 8pm and it was closed No drink bar like the other double tree

Pool had a couple of dirty towels in it Glad the staff actually had towels in pool area, very convenient Rooms was very clean Sofa bed was already made up with clean linen, also very convenient Easy check in Staff friendly and helpful A quiet place

Emile Banks

The hotel itself is ok However, the front desk staff was exceptional I usually stay at five star hotels when I travel which is very often

Although this hotel is definitely not a five star the staff is I believe the front desk person’s name is Diane I stayed here nearly a week Every time I passed by the front desk she was asking how I was doing and whether she could do anything to make it better There was also a cohort of her with this beautiful ring that was also outstanding These two made my stay above average

Todd Leonhardt

This Hotel is a Great Value for all that you receive The staff is Courteous and Pleasant to deal with The property is in a prime location within walking distance to the Premium Outlets and minutes from Gurnee Mills

My wife and I have stayed here several times as it’s clean and comfy The pool and hot tub are inviting I have used their treadmill and fitness facility and find it exceptional Their personal touch begins with a warm delicious cookie on check-in Enjoy your Stay!

2. Fairfield Inn & Suites by Marriott Kenosha Pleasant Prairie (2-star hotel)

About this hotel

Set off Interstate 41/94 and adjacent to Pleasant Prairie Premium Outlets mall, this informal hotel is 13 miles from Six Flags Great America amusement park.Down-to-earth rooms provide complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms have living areas with sofabeds.Freebies include parking, an area shuttle, and a breakfast buffet served in an unpretentious dining room. There’s an indoor pool, a 24-hour gym and a terrace, plus a lounge with a fireplace.

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 8 min drive to America’s Action Territory
  • Guests liked the friendly service

Feedback From Real Customers

Z

Me And My Family had the Best Experience with Fairfield By Marriott , the staff were always polite and welcoming The Continental Breakfast was Really A Good Variety, My granddaughter loves waffles so she really enjoyed them Our Suite was Really Big I was surprised that the room had a couch that lets out to a bed

Me And My Family Will Definitely Be Coming Back Again

Ariena

I’m only leaving this review because I walked in to drop off a door dash and the lady at the front desk had the worst attitude not sure maybe she was tired but still I even told her have a great night and she hesitated to say it back than said it with such lack of wanting to say it Not sure but if your in the Hospitality business regardless what time it is and whether it’s a guest walking in or not you should be so rude especially when I was trying to be very nice and polite to her

I definitely wouldn’t book a room here if that’s the kind of service I would be given as a guest

Pat G

First time at this hotel & I DO NOT RECOMMEND I left an hdmi with an iPhone adapter & my bikini when I checked out Neither item was turned in

Before checking out I was cleaning up & left the my phone in the room & when I went back for it the male housekeeper was taking it out from his pocket!! Managers never reached out to communicate Very bad experience for the first time visiting We definitely will not being coming back!!

3. SpringHill Suites by Marriott Kenosha (2-star hotel)

About this hotel

In an area with multiple casual and fast food restaurants, this informal all-suite hotel off I-41 is 9 miles from Simmons Island Beach along Lake Michigan and 15 miles from Six Flags Great America.The relaxed suites provide living areas with pull-out beds, as well as flat-screen TVs, Wi-Fi, minifridges, microwaves and coffeemakers.There’s a bright, understated bar featuring floor-to-ceiling windows. Other amenities include an indoor pool, a fitness center and a 24-hour convenience store, plus coin-operated laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 6 min walk to America’s Action Territory
  • Guests praised the friendly service

Feedback From Real Customers

Nyesha Qaasim

My Mom and I stay here was truly a blessing considering all things as to why we are here my father has been in the hospital for over a month and this hotel was really patient with us and the manager Javier and all the other staff there went above and beyond to help us and if we felt so welcomed by everyone housekeeping and dining as well Thank you all for the understanding what my family is going through and the encouragement on my Dad healing and recovery When the survey comes in I will make sure to complete it!

Dottie Michalski

Beautiful newer property with spacious rooms with plenty of amenitiesThe service is exceptional Justin is a truly wonderful representative for this property

He helped coordinate our stay before our arrival with various family members He was gracious and efficient during our stay

Casey McGowan

This is a hidden gem in Kenosha Relatively new It was a great experience from check in to check out

The staff was welcoming and helpful, the rooms clean and modern, the breakfasts were good Every day, there were new items on the breakfast line, and I was happy they had real oatmeal! So good The room was spacious with a mini fridge, microwave and coffee pot I would have liked a slightly bigger fridge This was really a mini mini! We stayed for 6 nights with a group and could have used more fridge room The bed was so so I really would have liked a better bed This one almost felt older, like it was worn out The sofa was the worst part of the room It was very uncomfortable to sit on Unless you are about 6’2” The TV was great with the ability to stream Netflix, Prime, and You Tube Very nice as we aren’t much regular tv watchers Over all it was a terrific room, and we certainly didn’t suffer at all But that’s why I gave it only 4 stars – the sofa and bedPros: location, cleanliness, welcoming staff, bathroom and TVCons: bed, sofa too small mini fridge

4. The Inn on Sheridan (3-star hotel)

  • Address: 2723 Sheridan Rd, Zion, IL 60099
  • Phone: (847) 872-4000
  • Ratings: 4.3 (411 reviews) Very good
  • Website : The Inn on Sheridan
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed hotel offering warm rooms & suites, plus event space & an atrium with panoramic views.

About this hotel

A 12-minute walk from Illinois Beach State Park, this low-key hotel is 0.7 miles from the historic Christ Community Church.The understated rooms, some with balconies, feature Keurig coffeemakers and flat-screen TVs, as well as minifridges and microwaves. Suites add dining areas and wet bars. Upgraded amenities in certain suites include fireplaces and whirlpool or claw-foot tubs. Suites with full kitchens are also available. There’s room service.Free amenities include Wi-Fi and parking. There’s an on-site cafe and a fitness center, plus an atrium with panoramic views, and a banquet center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Illinois Beach State Park
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “cafés” 18 times
  • The fitness center has free weights and treadmills
  • The hotel has a boutique store
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Vinny Valdez

Extremely friendly staff, especially Becka walking distance to CTCA but they also provide shuttle services every 20 minutes If you are a light sleeper make sure you ask for the parking side room not the street side

Most rooms air conditioner doesn’t meet the standards of someone from Texas 🙂 The water pressure could be a bit better but overall very pleasant experience There are only three handicap spots sharing with several other businesses so expect to either be dropped off by someone caring for you or plan to walk a pretty great distance

Anthony Street

Great location Good restaurants near by Coffee shop on site

Rooms were clean and comfortable It was quiet Good view Price was a little high in relation to accommodations, but not extremely high They also offer a chill meeting room Good for business or romantic travel But if travelling alone I would select a different hotel

Lasalle Nazario

I had my 50th Bday Party here The Party Planner, Mark, made my Party smooth sailing! He consistently stayed in contact with me made feel very comfortable He was professional the whole way through til the end

The whole staff was uplifting and professional My family and I also got rooms Very clean and fresh I will never ever forget that day

5. Hampton Inn & Suites Chicago/Waukegan (2-star hotel)

About this hotel

This straightforward hotel in a commercial area is a mile from I-94, 3 miles from Six Flags Great America amusement park, and 5 miles from the Great Lakes Naval Base.The relaxed rooms come with free Wi-Fi and flat-screen TVs, plus coffeemakers, microwaves and minifridges. Suites add wet bars and sofabeds.Hot breakfast is complimentary, as is parking. There’s an indoor pool and an exercise room, in addition to meeting space, and a courtyard with seating. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators and coffee makers
  • 10 min drive to Six Flags Great America
  • Guests praised the friendly service
  • Guests mentioned showers 13 times
  • The fitness center has weight machines and free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Heya Howdy

I had a horrible experience just trying to book a room for this weekend My son is graduating from boot camp and my ex-husband and I wanted to get separate rooms in the same hotel so the kids could go back and forth from room to room I booked a 2 night stay on their website, and got an email verifying so

4 days after booking my room I called to check on something and was told my reservation could not be located The hotel could not even find my info using my confirmation number After 3 different people and 30 minutes of wait time, I was told my reservation was cancelled the same day I booked it No answer as to why or by whom I didn’t cancel it The hotels system obviously had made a mistake or error Without trying to help me or offer any customer service whatsoever, I was told the hotel was now fully booked and I had to look elsewhere Even tho I still had my email showing when and what I had previously booked! How sad they didn’t even offer any help at all! Luckily I was able to find a room at another hotel close by My ex-husband said they had also messed up his reservation but he was able to fix it in time Please be VERY careful of booking on line with them If you do take that chance please follow up after doing so I will not be booking with them again as I’ve seen how they handle their own customer service issues

Traci Walker

We came here because my son was graduating from The Navy Boot Camp which was 15 minutes away The rooms were very nice and the staff was very friendly and helpful I came a second time to visit about a month later and had arrived early

My room was not ready yet so they offered me an upgraded room so I can get in a room instead of waiting in the lobby for a few hours I was very happily surprised and very comfortable There are stores and restaurants literally across the street so that was pretty handy too Very nice place and Devan at the desk was very helpful and friendly I highly recommend!! Plus great complimentary breakfast spread in the morning

Viraj Summers

People are friendly Location is great But if your stay in long then get ready to clean your own room

I had asked for a cleaning for the room on the 3rd day, since I had 2 kids and 2 dogs But they said no, and gave me sheets So I had to make my own beds It was disappointing There was NO point in cleaning the room the day before I was checking out I would not stay here again

6. Best Western Executive Inn – I94/Kenosha (3-star hotel)

About this hotel

Off Interstate 94/41, this low-key hotel is less than a mile from the America’s Action Territory entertainment center and 4 miles from the Wisconsin Welcome Sign.Straightforward rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves and coffeemakers.A breakfast buffet and parking are complimentary. There’s also a casual bar with a pool table. Other amenities include an indoor pool and a hot tub, as well as an exercise room and a business center.

Things You Need to Know

  • 7 min walk to America’s Action Territory
  • Guests praised the service
  • Guests liked the restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

andrew smith

The property has plenty of parking Very clean and organized through out the hotel The room was very nice, clean and comfortable

The breakfast was outstanding and had variety of options to choose from Front desk staff was friendly and knowledgeable about the areaThey had delicious Pizza and cheese curds in Bar Over all this hotel has all the amenities we neededwe will definitely stay here again on the way back to home

Dj Razor

We stayed there over Aug 5-6 The food was hot, staff where very nice Room had a little small but it was only when we flushed the toilet

So I believe it’s the city’s water We had a room next to the pool for the most part it was quite Pool seemed busy most of the time We never used it as to it was always busy when we where not at the Ren fair But when we booked we also didn’t book because of a pool So wasn’t that big of a deal we didn’t us it Room was clean bed/blanket where clean!

L

Breakfast was good – offering both cold and hot items – the selection was limited but filling, though we all (other guests too) had to keep asking for items as they kept running out due to having many patronsWe needed additional towels one evening, and initially were denied and told there were no towels available We desperately needed new towels (we cleaned up a spill in the room earlier in the day and now had a guest in the room physically ill from a migraine and had hoped to take a bathe/shower with a dry and clean towel) – I had to actually explain why I needed additional towels – after explaining the issue – then I given a few small towels that go on the floor to step on after a shower and were told they were hand towels – when I pointed this out – the front office clerk reluctantly and eventually were provided 2 small bath towels and he did not do so with a smile but made us feel like we were putting him out and really did not deserve the towels

Initially, he literally told us that they did not have any clean towels to give us — and this was after 9 or 10 pm I found it hard to believe that they had no clean towels in the entire hotelOur room had a bit of a musty smell, which I could have over looked, but I guess the whole towel issue and how I was treated was the finally breaking pointWe traveled over 8 hours to stay the weekend to visit a sick family member, so we were already stressed and just wanted to have some clean towels for after our showersOh, and you need to let the front office know by 8am if you will be needing any room cleaning etc We found a small piece of paper in the room on the evening of the second day – after the towel issue – stating that information So, I guess if you are staying – ask when you arrive for clean towels for the next day – just in case you need them I had no idea at 8 am that we would have a spill in the bathroom and that one of the guests in the room would develop and significant migraine

7. Courtyard by Marriott Chicago Waukegan/Gurnee (3-star hotel)

About this hotel

This modern hotel off the Skokie Highway is a 2.9-mile drive from the Six Flags Great America theme park, and a 4.7-mile drive from the Great Lakes Naval Station.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas and microwaves.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. There’s also a business center and 2 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to the Goliath
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the hot tub, mentioned 14 times in reviews
  • Guests mentioned lobbies 15 times
  • Guests praised the indoor pool

Feedback From Real Customers

James Curcio

My wife and I stayed here about a week ago it was a three-day visit We were in town for our son’s graduation from Navy boot camp which was just a few minutes awayOn the first evening about 1:30 a

m my wife woke screaming saying that something had bit her while sleeping She had multiple bites on the back of her leg and they got inflamed quickly I immediately went down to the front desk and they changed our room right away Even though we did not sleep well that first night the rest of the stay was fineI spoke to the assistant hotel manager late the next morning her name was TracyTracy told me they had the room inspected about 8 am that morning they did not find anything I told her obviously something was in the bed and bit my wife we even have photos and video to show it I told her there was obviously about a 5 or 6 hour gap from when we were in the room and when they had it inspected I asked her if there would be any type of compensation for that one night she said it was kind of out of her hands and it was a Marriott decisionI spoke to Marriott representative by phone and they told me the same thing that it was out of their hands and up to the hotel manager I left two voicemails for the hotel manager after our stay was done she did not get back to me she had Marriott call me and remind me that I would get no compensationThis was quite an inconvenience as I said we changed the room about 2 am ,we were up for the graduation at 5:30 am and barely sleptMarriott and the Courtyard Marriott Hotel assistant manager offered no type of resolution to us except “you say something happened and we cannot prove that it did”It was a terrible resolution they could have done something for us ,we paid to eat breakfast there a few days and we also paid and ate dinner and had drinks in the lobby for a few nightsMy wife and I travel a lot and I’ve never had an incident like this before in our lifetimeAgain the incident was not really acknowledged and was handled very poorly I would strongly advise anyone from staying in this hotel because it seems obvious to me if there is any type of conflict you will not get any sympathy or any type of resolution to the problemWe are highly disappointed and insulted in Marriott itself and in this hotel

8. Hilton Garden Inn Lake Forest Mettawa (3-star hotel)

About this hotel

A 2-minute drive from Interstate 94, this suburban hotel is 4.4 miles to the Lake Forest Metra station with trains to Chicago.All rooms and suites offer modern decor and custom-designed beds, plus 32-inch flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a casual bar and a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 11 min drive to Middlefork Savanna Forest Preserve
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 18 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests liked the casual bar

Feedback From Real Customers

Jaclyn Abdul-majid

This is by far the BEST Hilton property we have visited I worked in front office hospitality for 3 years and we lodge in hotels for my husbands work often so I am usually very picky…honestly I haven’t found a single thing to critique about this property!Niki and Leo from breakfast are so delightful My two year old daughter especially loves the extra attention “Miss Niki” shows her in delivering her breakfast with love

Niki also is so friendly to every guest that comes down I never see anyone leave with a frown She has a super power of de-escalating grumpy guestsIsrael’s breakfast is on point, he makes everything fresh and as you order so everything turns out perfect every timeEveryone from the front office has also been so helpful with anything we need help with Greg has been super helpful to create an efficient check-in and helps us with securing a parking spot to charge our carCleaning staff has been on top of everything, they keep all common areas so clean and fresh I was super impressed to see that when they mop the floors, they have a second person come by to dry so no slippery floor!Great job to the hiring management for staffing this hotel Seriously, this property should be used as an example to other properties that are opening

Hampus Engstroem

Hotel was pretty good Room was standard, felt a bit aged and non-updated It was quite annoying that the restaurant wasn’t open since it stated that the hotel had an on-site restaurant when I booked it, with no mention of it being closed, and no other option close enough to walk to

The breakfast was good, except I felt like I over paid by booking a room with breakfast included as I only ate from the cold buffet, which was ~$6 a day If you’re more of a hot food (ie omelettes, pancakes, waffles, etc) breakfast person, it’s probably a good deal, as that was $14 a day if I remember correctlyOverall it was a good stay

Ashley Odett

Very pleased with my stay here March 14-15th Hotel lobby and rooms were clean and inviting Rooms have great wifi and ethernet hookups, which was convenient for both personal and business use

Staff here is excellent! They were very accommodating in the lobby area while we had a small gathering during our stay Can’t speak highly enough of the service received from the dinner/bar staff during both breakfast and dinner hours Front desk staff was also friendly and informative regarding any questions that I had during my stay I was slightly disappointed to see the pool and hot tub closed during this time for cleaning, but glad to see it was being done, and felt no inconvenience as staff had already made arrangements for guests to use these facilities at a separate hotel adjacent to the parking lot 5/5 will definitely be staying here again next time I am in the area

9. Homewood Suites by Hilton Chicago-Lincolnshire (3-star hotel)

About this hotel

Off Interstate 94, this extended-stay hotel is 8.8 miles’ drive from outdoor concerts at the Ravinia Festival and 17.8 miles’ drive from O’Hare International Airport.Modern 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels. Hotel-style rooms (no kitchens) are also available.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a fitness center, an indoor pool and 3 meeting rooms.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 7 min drive to Edward L. Ryerson Conservation Area
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Kat Le Croix

The room was was squeaky clean, our dogs sniffed but didn’t find anything new ( Yes, that’s happened before but not here) Staff was friendly, courteous and professional, all the common areas were kept up very well, each chair or station in the pool/fitness area had a towel waiting for whoever went to use that item next Great breakfast if that’s something that is important to you! Hot items, fruit, yogurts, toasters for your use, surpassed my expectations for a hotel breakfast

Nothing short of a good stay and would recommend

Joseph Connors

Hilton with their app makes a wonderful experience Check In online and you can pick your room With the in app electronic key, you can do all without any more interaction with the desk than you desire

The room was well maintained, clean and equipped nicely Perfect for either an overnight or extended stay The staff was extremely friendly and professional making it known that your satisfaction is their number one priority Breakfast buffet was tasty and well stocked and kept fresh The online checkout topped off a wonderful visit

Leah Sapphira

This was a wonderful stay! The staff was wonderful upon check-in and check out We stayed in a King Suite Jan 21, 2022 for my son’s graduation for boot camp at Great lakesThey had plenty of hot breakfast both days we stayed

And a room to watch the graduation if you didn’t get a ticket!The bed was so cozy, I wanted to take it home with us!! My kids loved the pool and the kitchenette was the perfect size for making a snack or light mealHair dryers kept me from running outside in the freezing air with wet hair!!! A huge plus for this Florida girl Loved the coffee and hot cocoa bar!!I cannot say enough about how accommodating and helpful the staff was!

10. Hotel Indigo Chicago-Vernon Hills, an IHG Hotel (3-star hotel)

About this hotel

Set in a northern Chicago suburb, this contemporary hotel is 3 miles from the Marriott Theatre and 4 miles from Conway Farms Golf Club.The chic, colorful rooms and suites feature hardwood floors, separate sitting areas and free Wi-Fi, plus flat-screens, minifridges and coffeemakers; some add pull-out sofas.Parking is complimentary. There’s a relaxed restaurant/bar serving traditional bistro fare and specialty martinis. Other amenities include an indoor heated pool and a 24-hour gym, along with a business center and 2 meeting rooms. Pets are permitted for a fee.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 10 min drive to Didier Farms
  • Some guests complained about the bathrooms
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Tammi Mercer

This review is based on my experience staying one time, for two nightsWe enjoyed our stay We love that it’s pet friendly The bed was comfortable

The breakfast was just okay The staff was very nice We would/will stay there againThe sofa was a bit worn and uncomfortable to sit on A fridge was placed in the closet that used to have a door The click and lock flooring is very cheap, but maybe by design since they allow pets

Lisa Zhu

The staff is really nice, the lobby has plenty of space for hanging out with friends The breakfast shop offerings are affordable and look great The only big problem I have is with how little sound proofing the rooms have

For the whole night I was listening to bathroom flushes in the adjacent rooms And starting from about 6am I started hearing banging of doors because of how the room doors are designed to slam, very loudly, especially through thin walls Then the vaccuming in the hallway started around 7am I get it, it’s not a 5-star luxury hotel, but I think some little things can improve to make the stay more enjoyable

Lewis Kay

The staff was nice, but I cannot say the same about our stay We had adjoining rooms and both were horrible!! Mold was in the ceilings and there was a stench of sewage The couches were soiled, food was on the wall, and the headboards, bed skirts and sheets were all dirty

The sinks were slow to drain, feces was on the toilet and the shower doors would not stay closedAnts were crawling between our beds, on the bathroom walls and floors, which were also spacing Housekeeping did not change our linen while we were away, as requested, and because of the issues we kept encountering, they switched our room 3 times My children and I were very displeased by the upkeep of this hotel property and opted to end our getaway However, there is a $50 early departure fee, totaling $100 for both rooms As for customer service: After submitting a complaint and photos of our stay, a representative’s email stated it was “hard to get in touch with me due the time difference” No one has followed up with me since

11. Best Western Plus Antioch Hotel & Suites (2-star hotel)

About this hotel

Across the street from Antioch Lake, this straightforward hotel is 6.8 miles from I-94 and 9.8 miles from the Chain o’Lakes State Park.The casual rooms and suites provide complimentary WiFi and flat-screen TVs with cable channels, as well as work desks, minifridges, microwaves and coffeemakers. Some quarters feature whirlpool tubs and/or pull-out sofas; suites add lake views.Amenities include a free hot breakfast buffet, a cocktail bar, and a lobby lounge with a fireplace, plus an indoor pool, a hot tub and a 24/7 fitness room. There’s also a guest laundry and a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to Grant Woods Forest Preserve
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Patio” 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Michelle McConnell

Amazing hotel Management is so stellar ! The experience with customer service made me feel as if I was at a Four Seasons Hotel I was not expecting such a large indoor swimming pool area and the hot tub is simply massive

Love the colorful murals in the guest rooms tooWe will be returning soon

Janet Kohl

Other than the nice clerk at check in, the hotel was sub par The room did not have sheets for the couch bed and no mattress pad (unsanitary) The phone didn’t work, so we had to go get them at front desk

The shower curtain was ripped and the TV didn’t work The breakfast was a mob scene with no refills of food and coffee was empty At check out I told the new clerk and she didn’t seem to care about any of it She said the satellite dish had bad reception and some channels don’t work I told her none worked No discount offered, nor other accommodation For $220/night, plus taxes, I expect a working TV and coffee!!

Elizabeth

I called ahead and was told both rooms I booked would be ready, next to each other Checking in at 4 I was told they weren’t ready pillows on the bed looked clean, but smelled of oily sweaty heads laid on them, Garbage cans on property flowing over

Pool had several clumps of hair on the floor next to pool, dead bugs floating in the hot tub Colony of small ants in one of our rooms Other room several lamps and bathroom lights lightbulbs burnt out Spider webs in bathroom I witnessed several different people staying at the hotel complaining to the front desk, one had a water stain on the ceiling looked like possible pipe burst, another person saying they never vacuumed their room and smelt like cigarettes as they just checked into their room, and another complaining to the maids their sink was backed up This hotel is listed as a 2 star hotel, should be 1 star They are no longer called Antioch Inn, I passed the hotel up as its now called Clarion Point, no one informed me of the name change I will NOT be staying at this place EVER AGAIN!!!

12. Waterfront Hotel & Marina (2-star hotel)

About this hotel

Set beside the Fox River, this relaxed hotel with a private harbor is 6 miles from the Volo Auto Museum, a mile from Pistakee Bay and 2 miles from Highway 31.The straightforward rooms offer free Wi-Fi, flat-screen TVs and coffeemakers, plus minifridges and microwaves. Upgraded rooms add balconies and river views.Amenities include a bar and grill with regular live music, plus boat docks.

Things You Need to Know

  • 7 min drive to the Volo Bog State Natural Area
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned showers 12 times
  • Guests mentioned balconies 13 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

leslie braun

I came down to visit my son and his family I was very pleasantly surprised at how nice this Hotel and marina was It was clear there had been some updates made

It was clean; that is what I look at Very pleasant and accommodating staff The balcony facing the river was my happy place I even extended my stay an extra day The restaurant is closed; but there is no shortage of restaurants, bars or places to go within a short distance from the hotel

Mark Sturges

What a nice, quaint, little private owned hotel! I found this place because I had business dealings nearby I was impressed with the owner, Gary, as he was the one who took my reservation as well as checked me in upon arrival Great conversationalist

My room faced the river and was nice, clean, and comfortable, although it was a little small But I was solo so it was ok for me Even had a small balcony to step out on to watch the boats and jet-skis go by

Austin Olesak

This place has so much potential to be a booming hotel that if fixed up and ran right it could easily bring in $150 a night due to its prime location

Honest reviewPictures, signage, etc are very misleading The bed is extremely hard along with the pillows Bed feels like you’re laying on the floorCarpeting is old and has stains Water damage on the ceiling Cheap “repairs” made to the walls, ceiling, baseboards, and bathtub Water smells but it is well waterNo amenities or atleast very littlePositive sideShower pressure is strong almost overwhelming Very hot water Heat/AC works amazingly well No found smells other than the water No signs of bugs anywhere other than the occasional spider Front desk was very nice Easy after hour check in process Just call ahead and they’ll tell you what to doStayed 4 nights during a holidayWould I stay again? No and that’s mainly due to the extremely hard bed and hard pillow If the bed was more soft than I probably would stay again

13. Country Inn & Suites by Radisson, Crystal Lake, IL (3-star hotel)

About this hotel

Off Highway 14, this unpretentious hotel is 3 miles from Crystal Lake Park District Nature Center and 6 miles from the Raging Buffalo Snowboard and Ski Park.Warmly decorated rooms include complimentary Wi-Fi and flat-screen TVs, plus coffeemakers, minifridges and microwaves. Suites add separate living rooms. Upgraded suites provide pull-out sofas, kitchenettes and/or whirlpool tubs.Freebies include hot breakfast, parking and a local area shuttle. There’s also an indoor pool, a hot tub, a fitness room and a business center. Laundry facilities and a convenience store are also available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have kitchenettes
  • 5 min drive to Three Oaks Recreation Area
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 12 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Adam Gollwitzer

This place is not as advertised I stayed here for five days on business and the wifi worked for only one of those days There were some crunched up Cheerios on the floor next to my bed on check-in

Mid-week I asked the front desk to vacuum them up since it was not happening during the day The woman wrote it down on a slip of paper The next day my bed linens were changed (which I did not ask for or need) but the Cheerios remained No internet makes it difficult to work from this hotel Businesspeople may wish to book elsewhere

14. Country Inn & Suites by Radisson, Gurnee, IL (2-star hotel)

About this hotel

Off Interstate 94, this informal hotel is a 15-minute walk from Six Flags Great America theme park and 6 miles from Genesee Theatre.Relaxed rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, and tea and coffeemakers. Suites add pull-out couches; some include separate living areas.A complimentary breakfast buffet and parking are provided. Other amenities include a heated indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • The rooms have TVs and coffee makers
  • 4 min drive to the Key Lime Cove
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the breakfast
  • Guests liked the indoor pool

Feedback From Real Customers

Monica Artrip

The service was great the rest of our stay was drab Stayed on the first floor There were very few guests so it was quiet

We ending up keeping the curtains closed as there was a lot of garbage scattered outside our windowOur room was basically empty and not very welcoming The beds were rough and the bed frame clanked any time you moved Mattress definitely needs replaced- no bugs but still not in the best or cleanest shape Seeing that the bathroom was somewhat recently redone was refreshingThe pool is tiny and unfortunately during our stay was full of garbage We kept pulling out piece of broken plastic cupsThe location isn’t the best and the entrance into parking lot is TERRIBLE but I don’t think that really part of this specific hotel Overall I don’t think I’ll be booking here again

Lorena Davis

Room was very clean It looks like they are in the process of updating the rooms Some things looked really new while the carpet was worn out

But I was just happy to have a nice clean room The beds are decent Not as comfortable as home, but definitely not too bad for an affordable hotel The pool is saltwater, which was a nice surprise Staff was super friendly and personable Location is awesome too Next to Dunkin Donuts which is a must, and a short distance from Gurnee Mills and Great America Breakfast looked great! They had biscuits and gravy and they had waffle irons out Unfortunately, I was in a hurry in the morning and didn’t have a chance to try it I will definitely stay here again when I’m in the area

cleophus arrington

Mr Patel was very professional and very accomodating His customer care was is off the charts

My family and I are military and we had to adjust our stay several times He was always willing to helpHis staff is remarkable, kind, and courteousThis is why we choose this location during every stay

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