hotel for couple

12 Best 5 star hotels in Romeoville, IL (2022)

5 star hotels in Romeoville, IL

1. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

2. Holiday Inn Express & Suites Romeoville – Joliet North, an IHG Hotel (2-star hotel)

About this hotel

In a commercial area off Historic US-66, this informal hotel is 4 miles from the Illinois Aviation Museum and 7 miles from Whalon Lake. It’s 15 miles from the Chicagoland Speedway.Straightforward rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges, microwaves and Keurig coffeemakers. Suites add sofabeds and wet bars.Breakfast and parking are complimentary. Other amenities include a relaxed sitting area in the lobby, as well as a 24-hour fitness center, and an indoor pool with a hot tub.

Things You Need to Know

  • The rooms have TVs
  • 10 min drive to the Isle a la Cache Museum
  • Guests praised the service
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Ken Schinke

Great location in regard to being right off 55 You do get a fair amount of road noise/drone Hotel still looks fresh and new

Its a few years old but it looks like the staff is staying on top of it Christina checked me in She was friendly, personable and throughly explained everything There’s even a Managers cocktail hour, with beer and such I forgot exactly what she called it Pretty cool tho Pool area nice and clean The whole place smells clean Excellent work going on here Glad I stopped

Marc Crawford

Hotel has that fresh new look Not sure how old it is Hotel was very bright and clean

Staff was very friendly and professional Check in was fast and simple Some people complained about road noise, but I did not hear any Pool was a little cold, but it was fine Pool was very clean Breakfast is good It is the same as all the other Holiday Inn Express I would have no problem staying here again if I was in the area

3. Sheraton Lisle Naperville Hotel (4-star hotel)

About this hotel

Off I-88, this contemporary hotel is 4 miles from Centennial Beach and 5 miles from the Chicago Golf Club.Understated rooms have free WiFi, plus flat-screen TVs, coffeemakers and work areas with desks and ergonomic chairs. Some have minifridges and microwaves, while club rooms provide access to a lounge with perks such as continental breakfast, all-day snacks and evening appetizers.Parking and area shuttle service are complimentary. Other amenities include 2 restaurants, 1 with a bar, and a 24-hour cafe. There’s also a fitness center and an indoor pool, plus a 24/7 business center and 25,000 sq ft of meeting space.

Things You Need to Know

  • 6 min drive to the Morton Arboretum
  • Guests mentioned microwaves 15 times
  • Guests mentioned “banquets” 11 times

Feedback From Real Customers

Kevin Zevchik

This Sheraton was probably a very nice hotel prior to March 2020 The area of the hotel is surrounded by several companies and offices Since the pandemic, many are working remote now, therefore the area is a bit depressed (not all of Naperville)

In the hotel are many vagrants that have taken residence The upkeep of the hotel and housekeeping has significantly suffered due to this About 30% of the rooms are these ‘long terms’ and you will find them roaming the hallways at all hours and leaving garbage outside of their rooms We used our Suite Upgrades for a suite that was in severe neglect The curtains were all torn terribly Items on the wall were falling off like door stoppers and racks The pull out sofa bed was broken and completely unusable They moved us to another room that was not much better The lounge was closed since 2020 and no indication that it will reopen

Mary Chandler

We were there for the Buick national car show as a swap meet vendor Lovely King room, very Comfortable bed and pillows Great hotel for an event

Lots of meeting rooms, large banquet room, Starbucks coffee in rooms and in lobby and at breakfast buffet I tried to get more coffee packs sent to my room twice but never got it Breakfast buffet was ok Pancakes were awesome Nothing special on the buffet for $16 However we did get ours for $12 since we attended this event Lots of free parking Lobby was very spacious and had comfortable couches and nice decor

Dalal Sheikhah

Never trusting the Sheraton name again It was the most dirty hotel I ever seen we already found our room full of dust and the bed sheets was disgusting and worn out They just are using the covid situation as an excuse for not cleaning every day and when the come to clean the stuff are rude and want to clean on there own timetable

So believe me pick another hotel and don’t waste your money

4. Home2 Suites by Hilton Joliet Plainfield (3-star hotel)

About this hotel

This casual all-suite hotel off I-55 is a 7-minute walk from the Louis Joliet shopping mall and 11 miles from the Chicagoland Speedway racetrack.Relaxed suites with colorful accents offer free Wi-Fi, flat-screen TVs, kitchens, and living areas featuring pull-out sofas and dining tables.Freebies include parking, and a breakfast buffet served in a casual dining room. There’s also a bright lobby lounge with a 24-hour convenience store, as well as a fitness center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • Guests praised the bathrooms
  • 6 min drive to the Lake Renwick Preserve
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 11 times
  • The fitness center has weight machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Tracy Johnson

What a great find so many hotel options in this area, but this was adequately priced for such a great experience

We only stayed 2 nights, but I wish we stayed more! Outside there is a nice sitting area and fire pit Once you walk in there is a very welcoming foyer, with TV, coffee, sitting area, etc The staff are so friendly and helpful Near the front desk you have juice/water/soda for purchase as well as an array of snacks The gym (which I used twice) was super clean and very nice It was quite large Probably the nicest I’ve seen at a hotel They have an indoor pool which people seemed to really enjoy The room was so clean and the bed was so comfortable I loved the kitchenette and living room area We enjoyed watching football in the room as well The fridge and microwave were very clean, which I liked The shower was nice and roomy I would definitely give this place my business again

Nancy Mundorf

We stayed 6 nights with a family of 5 and were very comfortable in our room! Not only was the room very clean but the entire hotel and property was kept extremely clean! Breakfast was good, lots of choices Everyone was very friendly and welcoming during our entire stay! Very convenient location! Look forward to staying again next time we’re in town!!

Julie

It was good because the room was very spacious, had a curtain for privacy between living area and bed area Dishwasher and everything, even hidden beef jerky in the cabinet! Beds are pretty comfy but I found a blood stain so 3 points for effort I guess The counter table could even be used as a bed for guests

The bathroom doors are brutal, almost got stuck in one, almost had to press the emergency button, very scared The pool was nice, you can open your eyes with no tears but my friend had eye irritation about an hour after The pool tasted salty, a lot of little kids were roaming around so it tasted quite urinated I hit my chin at the bottom of the rough floors, now I have a mark so no hot girl summer, biatch My brother asked for an hdmi cord and the guy at the front desk was very rude about it, didn’t even give us a goodnight just a “GIVE IT BACK” This random little girl with snuck into our room and was telling us off, saying “Ice doesn’t melt in the microwave” and what not because the sink water tastes chemical She acted like the queen of coffee and had at least 5 cups which I don’t know how because it was ATROCIOUS by the way, she calls herself “The Coffee Addict” We got ding dong ditched around 9:00pm and when we kept going out to check no one was there, it was very frightening and in that moment I was on my knees praying to my lord savior Jesus Christ, asking for forgiveness for slapping that one guy at the playground I was in the shower during this time and the shower head was pretty good, great water pressure and there were a lot of towels The curtain was very see through and since we were on the bottom floor you could see everyone walking by and it added more onto the horrifying madness The breakfast was okay, the waffle maker was broken, not filled so we had to wait 20 minutes to actually eat our food I felt like I was in a school lunch line, waiting for my food with an empty stomach and a narrow mind This boy taught me how to work the waffle gadget so very thoughtful of him The waffles were dry but filling I guess, not many options for breakfast We payed to leave till 12:00pm and while we were napping this woman kept knocking on our door asking when we were going to leave so very annoying, I was in the middle of my nap daydreaming about leonardo DiCaprio I am starting to begin this hotel is haunted first the random knocking, then I had a mid day nightmare about the doors opening and closing and the curtains as well Then in the dream a genie ghost figure was arising from the bed and my friend and I were horrified But in the end of the dream we were greeted with cupcakes so that was good I guess Overall pretty good hotel if you want a break from your husband

5. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

6. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

7. Chicago Marriott Naperville (3-star hotel)

About this hotel

This classy hotel is 3.8 miles from the Naper Settlement museum and 5.2 miles from golf at the Village Links of Glen Ellyn.The polished rooms have coffeemakers and iPod docks, plus Wi-Fi (fee) and flat-screen TVs with premium channels. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.Parking is free. Amenities include an American restaurant and a bar, plus an indoor pool and a fitness room. There’s also a business center, along with 21 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Herrick Lake Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the service
  • Guests mentioned concierges 17 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lee Conner

Great customer service from everyone The rooms are dated and need some more ways to charge the many devices most people have these days The AC is very quite which is awesome

Also the desktop is NOT in front of the AC system so you won’t freeze while you are working My understanding is that the refresh of the lobby is due soon but no mention of refreshing the roomsAsk for Ms Sheila she is awesome

Taylor Holloway

We had a block of rooms booked for our wedding here and the event manager Shannon truly went above and beyond to help my out of town guests get rooms booked and on the block, and helped with family who had more of a extended stay She alleviated so much stress from me the week of the wedding and would always get back to me in a timely manner If you are needing a block for out of town guest I highly recommend reaching out to Shannon

Thank you again!

Jodi Morse

The room was clean and the bed was comfy On the downside our shower drained very veryyy very slow, there is no mini fridge in the room and there is not a plug in on both sides of the bed Just one plug on one side

The ice machine on our floor (3rd floor) was also broken For what we paid to stay here we expected a bit more The front desk staff was friendly and the lobby/bar area was clean and nice

8. TownePlace Suites by Marriott Minooka (2-star hotel)

About this hotel

A 9-minute walk from Interstate 80, this modern hotel is 5 miles from Channahon State Park and 6 miles from the Des Plaines River.Bright and airy, contemporary rooms come with kitchens and sofabeds. They also feature free Wi-Fi and flat-screen TVs. Upgraded rooms include separate sitting areas.Breakfast and parking are complimentary. Other amenities include a pool, a fitness room and an airy lobby with sofas, along with a barbecue and a fire pit. There are also coin-operated laundry facilities, as well as meeting and event space.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Dollinger Family Farm
  • Guests praised the service
  • The fitness center has weight machines

Feedback From Real Customers

Amanda Henline

Wow! We are driving through with our two kids and two dogs and we loved this place The staff was outstanding, especially the lady working breakfast this morning! She went out of her way to make sure we had everything we needed and checked on us frequently The room was clean and updated, and we loved the patio area outside

The hotel is right off I-80 and is walkable to a ton of restaurants and shops Lots of grass for the dogs, and a great view from our window We are driving back through again soon and hope to stay here again

Doug Wolfe

A great place for meetings!Roseanna and the entire staff have been so helpful during my visits The meeting space is just the right size and has equipment available for presentationsI don’t give many good reviews haha! This place is a gem

Thanks for all the help!

Nancy Hebeda

This summer we have stayed in 16 hotels None compare to the townePlace in Minooka Carrie Blahut, guest services manager, was so friendly and Vivian who handled breakfast was so nice and helpful

The cleaning staff Sam and her assistant were so friendly and our room was immaculate The hotel staff was so friendly and helpful We stayed a week and will return Again this was the friendliest and cleanest hotel ever Thank you all

9. Crowne Plaza Chicago SW – Burr Ridge, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 55, this unfussy hotel is 9 miles from the Brookfield Zoo and 7 miles from the Graue Mill & Museum.The straightforward rooms offer free Wi-Fi, flat-screens and sitting areas, plus minifridges and coffeemakers. Upgraded rooms add living areas and whirlpool tubs.Parking is complimentary. Other amenities include a casual bar/restaurant and a business center, as well as an indoor pool and a gym. There’s also meeting and event space for up to 370 people.

Things You Need to Know

  • The rooms have TVs
  • 8 min drive to the Waterfall Glen Forest Preserve
  • Some guests disliked the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ryan McBurney

Crowne Plaza is an IHG hotel, which is why I stay there However, I while I honor the chain, I question the “pay for breakfast” option – the quality and selection of which is comparable to any other free continental at most other hotels The bar is adequately stocked – but not incredible, and the rooms are about par for their price

What saves this review from being 3 stars is Heather at the front desk She is kind and intelligent, super responsive and worthy of at least a raise and bonus Where the hotel itself was lackluster, she provided the shine and then more

Andreas Scholz

Hearing protection required!This hotel is located directly at the Interstate with paper thin walls and windows This was a hell of a night

To be fair, they have rooms facing the rear but said they were all sold outAt checkin we were told about the hotel breakfast The next morning we were asked to pay for it even though it was never mentioned before In addition the breakfast is average at mostThis was the one and only time I stayed there Only giving it 2 stars because the rooms were clean and the bed was decent

Jacob Payne

Nick and Kelley made my business trip much better Nick was always on top of it at the front desk and took care of everything I needed even though he was definitely doing double shifts and had every reason to not help me out, even when working on his birthday! After a long days work Kelley was a welcome sight at the bar/restaurant and took care of me and my coworkers and went above and beyond what I expected from this hotel These two along with the friendly front of house staff and shuttle drivers made my trip much more pleasant

10. Holiday Inn & Suites Bolingbrook, an IHG Hotel (3-star hotel)

About this hotel

This stylish suburban hotel is 30 miles from the O’Hare International Airport, 19 miles from the Brookfield Zoo and 12 miles from the Harrah’s Joliet Casino.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a restaurant (where kids under 12 eat free) and an indoor pool with hot tub and sauna. There’s also a fitness room, business center and event space. Parking is complimentary.

Things You Need to Know

  • The rooms have TVs
  • 7 min drive to Pelican Harbor Indoor/Outdoor Aquatic Park, Bolingbrook Park District
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

AJAY NAIR

Great location Room was very spacious and has all essentials Bed was very comfortable

Floor carpets need to be cleaned more intensively Lot of stains observed Negatively impact the positives of the room Food options not very great Restaurant service quality needs improvement Overall I do see need for more maintenance and upkeep

David Lannan

Very basic hotel My room was clean and comfortable Had what I needed and nothing I didn’t

I think some of the staff are newthey had issues with my credit card and my room keys seemed to not work every time I went to use them Had to go to the front desk at least five times to get them redone but they wouldn’t give me new ones The restaurant is very good

11. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

12. Country Inn & Suites by Radisson, Romeoville, IL (3-star hotel)

About this hotel

Off Interstate 55, this relaxed hotel is 4 miles from the Illinois Aviation Museum and 8 miles from shopping along the Naperville Riverwalk.The laid-back rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add whirlpool tubs and/or separate living areas with pull-out sofas.A breakfast buffet and parking are complimentary. There’s also an exercise room and an indoor pool. Other amenities include a business center and a lobby lounge with a fireplace. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Pelican Harbor Indoor/Outdoor Aquatic Park, Bolingbrook Park District
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned hot tubs 18 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Chris Holtzlander

I don’t think words can fully express my gratitude towards the staff here and how nice and quiet the place is If you’re in the area, THIS IS YOUR HOTEL, I promise!!! Staff are very attentive and whiling to accommodate to fit your needs and wants I stayed 4 nights for work in the area and not 1 problem arose

They have a Diamond Award displayed from 2021 and its very well deserved You can tell the owners and management take pride in their establishment and want to serve you Thank you so very much for such a great stay 🙂

Veronica Howard

Reviews fooled me! My husband and I arrived here right before midnight Per the guy at the front desk if you’re not checked in by midnight they will charge you for the room and will resale your room 🧐Anyways the hotel check in went smooth The lobby was nicely decorated and smelled clean

However, the smell of wet dog hit us as we entered the room The room was nicely decorated too, but there were more issues besides the smell The toilet seat was cracked, stains on the carpet, and the tiles on the jacuzzi were buckling at the bottom I was completely shocked! Then the continental breakfast didn’t not offer any type of protein (meat) Just drinks, eggs, oatmeal, and bread on top of bread with a few other things I would give them 25 if it was an option

MrandMrs Sutton

Our experience was truly amazingThe staff is awesome and courteousLaundry facility on site

Indoor poolFood nearby (in walking distance)Great breakfast bar and the BEST part is they are PET FRIENDLY 😍Definitely will be staying again EVERY time we are in Romeoville,Illinois, even if it’s not business related 😊

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