hotel for couple

18 Best 5 star hotels in River Ridge, LA (2022)

5 star hotels in River Ridge, LA

1. Inn at the Old Jail (3-star hotel)

About this hotel

On a residential street, this quaint guesthouse in a former jail dating from 1902 is less than a mile from a tram stop. It’s 2 miles from Jackson Square and the New Orleans Museum of Art.Decorated with antique furnishings, the 9 homey rooms with reclaimed wood paneling provide Wi-Fi. Some feature exposed-brick walls and high ceilings.There’s breakfast and a communal kitchen. Event space includes a rooftop deck and a courtyard. Minimum-stay rules may apply.

Things You Need to Know

  • 5 min drive to the St. Louis Cemetery No. 1
  • Guests praised the service

Feedback From Real Customers

Kyle Cahill

I’ve always enjoyed my travels to New Orleans, but have never stayed at such a cool and unique spot! Very convenient location to some of my favorite places to be in the city, and close to City Park, which I have been wanting to spend more time exploring! The building and interior are very well done, and the rooms are clean and spacious! There is definitely a feel of community at the Inn as you wake up, grab you coffee, and head out for the day The people are great and the owner has great recommendations for places to eat and the latest happenings I will certainly be returning!

Courtney Nichols

If you’re looking to “pass a good time,” then I highly recommend booking at the Inn at the Old Jail during your New Orleans stayThis historic boutique hotel is such a gem Each room is decorated with antique furniture and lighting, high ceilings, and comfortable beds— a cozy, throwback touch that makes you want to extend your stay

The Innkeepers, Todd and Nick, is another reason to book For their hospitality, truly made my stay in New Orleans unforgettable They provided an enjoyable property tour, recommendations, music, and snacks!Thank you to everyone at the Inn, and I look forward to staying here again soon!

Elise Eigher

We recently hosted a birthday party at The Inn at the Old Jail and it was phenomenal! The building is beautiful and so artfully renovated, which was the perfect backdrop for our Roaring 20’s theme There was so much space to create a great flow of people throughout with a band, food, and a bar It was also really nice to be able to have rooms available for the guests who wanted to stay, and we made brunch for our guests the next morning

Todd was a wonderful host and very accommodating to all of our crazy planning and decorating ideas The entire experience was so much fun! I can’t recommend The Inn enough as both a place to stay when visiting New Orleans and an event venue

2. Hampton Inn & Suites New Orleans-Elmwood/Clearview Parkway Area (2-star hotel)

About this hotel

A 14-minute drive from the Louis Armstrong New Orleans International Airport, this modern hotel is adjacent to a shopping center and is 9.8 miles from the French Quarter.Flat-screen TVs, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds. Suites add living areas; some have kitchenettes and whirlpool tubs.There’s an outdoor pool, in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a snack shop and complimentary parking. A 24/7 business center and a meeting room are also offered.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to Audubon Park, New Orleans
  • Guests praised the friendly service

Feedback From Real Customers

P Lee

Front staff is amazing The cleaning staff is amazing We had multiple issues and they were all taken care of immediately

Even with the NCAA tournament going on One star down because everything was dated and old However, keep in mind that it was still clean Meaning the staff was doing whatever they can to keep something old and falling apart in the best shape possible Kudos!

Natalie G

Honestly, this was one of the best hotels I’ve ever stayed at The staff was super friendly and helpful, it is a good location right next to the Mississippi river and has easy access to highways to get on the road It’s in a good area

I was worried about the area when I booked it cuz you never know, but I felt very safe at this hotel!! Our room was comfortable and had a cute little kitchenette I wish our stay was longer at this hotel, it fit our needs perfectly

Collette Brown

Size of the room was nice for my family of four Could’ve used more lighting The hotel was pet friendly with several areas available for elimination needs

It seemed to be busy, but I didn’t hear the other guests when I was in my room, so rooms seemed to be well insulated My only complaint was the lack of explanation and immediate resolution of the additional two charges for my room totaling $309

3. Residence Inn by Marriott New Orleans Elmwood (3-star hotel)

About this hotel

Across the street from Elmwood Shopping Center, this contemporary extended-stay hotel is 6 miles from Louis Armstrong New Orleans International Airport, and 9 miles from bustling Bourbon Street in the French Quarter.The stylish studios come with free Wi-Fi and flat-screen TVs, plus kitchens, and living areas with sofabeds. The 1-bedroom suites offer separate living rooms.Parking and hot breakfast is complimentary, as are regular evening socials with snacks and drinks. Other amenities include a convenience store, BBQ and/or picnic areas, and a gym, as well as an outdoor pool with a sundeck and loungers. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 16 min drive to the St. Louis Cemetery No. 1
  • Guests liked the friendly service

Feedback From Real Customers

Sam Williams

I had a family emergency and needed to cancel a room for the FINAL FOUR, a night where the room could’ve been booked by someone else for such a high demand event Couldn’t cancel with FindHotel, had to call the hotel and was lied to by Ron Ron wouldn’t return my phone call after telling me they’d “look into it”

Left messages, nothing I’m out $600 for a room I didn’t use that could’ve easily been rebooked by someone else Lack of customer service from both FindHotel and Residence Inn will keep me away from these businesses for future bookings for myself and my company The lack of empathy/customer service for such an easy fix is incredible I’ll be disputing this charge with my credit card company

4. Sully Mansion (4-star hotel)

  • Address: 2631 Prytania St, New Orleans, LA 70130
  • Ratings: 4.8 (101 reviews) Excellent
  • Website : Sully Mansion
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Elegant bed-&-breakfast in a 19th-century mansion with a furnished veranda & a courtyard.

About this hotel

Set in an 1890 mansion, this classic Garden District B&B is a 3-minute walk from the St. Charles Avenue streetcar line.The 9 colorful rooms and suites offer cable TV and free Wi-Fi, plus features that range from 4-poster beds and chandeliers, to vibrant artwork and private balconies.Perks include free continental breakfast. A veranda provides wicker furnishings, and a sprawling courtyard has shaded seating areas. There’s also an honor bar with beer and soft drinks.

Things You Need to Know

  • The rooms have minibars and coffee makers
  • 2 min walk to Lafayette Cemetery No. 1
  • 3 min walk to nearest transit
  • Guests praised the service, which has a concierge
  • The hotel has a boutique store

Feedback From Real Customers

Ivy Castro

We had the BEST time staying at Sully Mansion this past weekend! My husband and I stayed here after our wedding for two nights My favorite accommodations of any place I’ve stayed! Our room was clean, private, and beautifully decorated We had trouble with the lock when we first arrived at 10:30 pm so had to call the manager, but she answered right away and was super helpful

A congratulatory card and chocolate were waiting for us in our room, such a sweet touch! The breakfast was better than expected, the fresh pressed orange juice was delicious, and the owner herself is the one serving it all, which made it even better The happy hour in the afternoon is so fun and the front porch is such a peaceful, relaxing spot We can’t wait to come back and stay in some of the other rooms, which we were lucky enough to get a tour of while staying It is all so beautiful and we can’t wait to come back!

Janet Hamilton Petersen

The perfect home base in New Orleans We visited during a hot week (high 90s every day), and the inn is well cooled and refreshing Easy access to the St Charles streetcar

Many great cafes and shops within easy walking distance through the beautiful neighborhood Gracious front porch offers two different shady seating areas, plus other space around the property inside and out to relax and readBed was very comfortably firm, and towels are plush! Scrumptious breakfast always included protein, fruit and bread, as well as fresh orange juice Self serve happy hour and coffee and snacks available

Jamie Baleno

Amazing B&B in the Garden District Such a peaceful place away from the business of the French Quarter but close to Magazine Street and the street car Tons of restaurants and shops within walking distance but all you hear are the crickets at night

Kaitlyn was a wonderful hostess during our time here My only regret is we could not stay longer We had our 2 teenage children with us and the Bourbon room was plenty big enough for us with a large armoire and dressing area and bathroom Beautiful and immaculate kept property with an interesting history We very much enjoyed the breakfast, daily happy hour and tea/water/coffee provided We will definitely stay here again next time!

5. Courtyard by Marriott New Orleans Metairie (3-star hotel)

About this hotel

A 3-minute drive from Interstate 10, this modern hotel is 8 minutes’ drive from the New Orleans Country Club.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites and upgraded rooms add living areas and pull-out sofas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving breakfast, dinner and Starbucks coffee. Other amenities include an outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 8 min drive to City Park
  • 14 min drive to New Orleans Louis Armstrong
  • Some guests complained about the kitchenettes and the air conditioning
  • Guests liked the friendly service
  • Guests liked the lobby, mentioned 13 times in reviews
  • Guests mentioned “Bistro” 23 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Stacy Johnson

The cleaning staff failed They used the same sheets and blankets to make the bed for the second nights stay Makes me wonder if they did that when guest check out

Very disappointed in thatStaff at front desk was very friendly and helpful Recommended the river walk That was a beautiful walk and nice to sit on the steps by the river

Tasha Johnson

This hotel is NOT worth the price/money!Pros: Jasmine was very helpful with restaurant recommendations Location of the hotel is surrounded by various restaurants!Cons: First off, I requested a king size room and received 2 queen beds The bistro was closed for breakfast and dinner

Once I got off the elevator to go to my room, there was a big industrial fan in the hallway Floor must have gotten wet from the ice machine since it wasn’t working There were stains on the carpet in the hallway I stayed in room 313 and it can use an upgrade; in addition to the overall hotel The lighting was bad and there was a noticeable tear in the couch in my room (check out the pic) Also, the water pressure was low in the sink

Juanita Clipper

When we checked in Friday night, our room smelled moldy because of a clogged sink Instead of chanting our room that night, we were told I’d be fixed in the morning By noon Saturday, still no maintenance

we come back at 4, finally there’s maintenance in the room The toilet wasn’t fixed until after 5 PM We go down statue to see if they offered any kinds of accommodations for the inconvenience, we were told by the rude front desk staff to reach out to the third party we booked with She also claimed that she had no idea what the maintenance issue in the room was because no information was passed on to her, as if she couldn’t have seen it in the maintenance logs We reach out to Orbitz, who calls the hotel to verify The very person we had just talked to lies and tells them there was no knowledge of an issue with the room I go back down to speak to a manager, she lies AGAIN and tells us there’s no manager on property until Monday As if that alone wasn’t bad enough, the room obviously wasn’t cleaned properly We found a dirty sock under the edge of one of the beds and there was tape covering the smoke detectors The cleaning personnel came in once during our 3 day stay We had gotten Fat Tuesday cups the night before, one of the three ended up on the floor standing straight up, nowhere near the trash, when we came back to the room, it was gone The extra annoying part was, both when we checked in and when they cleaned the room, they gave us 3 full towels, 3 hand towels, and 2 washcloths We had to go back down for extra washcloths There were 3 guests booked to the room!! The pool wasn’t even available during our stay The icing on the cake is that aside from hotels, there’s nothing else in the vicinity I DO NOT RECOMMEND AND WILL NEVER RETURN!!

6. Hyatt Regency New Orleans (4-star hotel)

About this hotel

Set in a complex of buildings that includes the Mercedes-Benz Superdome and the Smoothie King Center, this upmarket hotel in the Central Business District is a 1.2-mile walk from lively Bourbon Street in the French Quarter.Understated rooms with city views offer free Wi-Fi, flat-screen TVs and iPod docks, plus minifridges. Club-level rooms add access to a lounge with free breakfast and snacks. Suites feature living areas. Room service is available.Dining options include a seafood restaurant, a cafe, and a casual rooftop lounge next to an outdoor pool. There’s also a trendy bar with live entertainment, and a gym, as well as 70 meeting rooms.

Things You Need to Know

  • Guests praised the rooms but some disliked the kitchenettes
  • Some guests complained about the showers
  • Walking distance to the Ogden Museum of Southern Art and the Contemporary Arts Center
  • Guests praised the service
  • Guests praised the views
  • Guests praised the fitness center

Feedback From Real Customers

Tiffany Sudbury

I enjoyed my stay for the most part However, my room stayed hot Air seemed to only work during certain hours of the daytime

There was no spa and no access to the pool There were several conferences going on at the same time and it seemed that most everyone was enjoying themselves Right now, you need proof of your COVID vaccination to get into the hotel restaurants, but you have to show proof of vaccination to check into the hotel So, there’s that We did not know we needed proof of vaccination to even check in Glad we had it There were 4 different charges for valet parking I believe 3 of those were different types of taxesThe saving grace was that the food was good Everywhere we ate in the hotel, the food was good The service just depended on who you got and when BTW, if you go to the 8 Block Cafe for breakfast, do NOT leave the serving utensils in the food That’s unsanitary Put them back on the plate in front of the chafing servers That was a point of contention for the young lady trying to keep that area up We got fussed at and we had JUST walked up But, it’s true You spoil the food that way But WE didn’t do itThe hotel is close to the Dome and the Smoothie King Center There is a bit of a walk to the Quarter

Craig Prater

Stayed here recently while in town for a wedding First, note that this hotel is always busy, as they are usually hosting multiple events at the same time Check-in was quick, but valet service can take a while, depending on time of day

The Regency Club wasn’t open, but for that inconvenience, we got a daily $50 credit to use anywhere in the hotel, in addition to free breakfast each morning, since we’re Hyatt Globalist members Also, we liked that breakfast was served until 12pm, unlike most hotels that shut it down at 10amWe got upgraded to a junior suite, which still wasn’t that big, but I will say it was a good use of space Our room was in excellent condition, contrary to what other review say We couldn’t get the thermostat to adjust the temperature to what we wanted, so we had to alternate just turning it on and off throughout the day, due to it blowing so cold The bed was extremely comfortable, one of the best hotel beds I’ve ever had, and the bathroom had adequate space Note that there is no automatic room service unless you’re staying at least three nights Otherwise, you have to call & request room serviceThe hotel is huge and has over 30+ floors, so there are plenty of restaurants & bars inside Bartenders were great Restaurant food was average to me, and for that price, I’d advise you’d be better off getting food at any of the great nearby restaurants The hotel is right on the steps of the Caesars Superdome & just a few steps further from the Smoothie King Center Both very short walks Lastly, the hotel is about a 12-15 minute walk to the French Quarter, and it’s right on the trolley line which will take you around downtown and to the French Quarter as well

Tramayne King

This hotel was close to so many food options Even had a great variety of food options within the hotel Parking choices were to have valet for $40 a night or park in the garage connected to the hotel for $25

The rooms were beautifully laid out We loved that it came with large bottles of shampoo, conditioner, and body wash My bed was soft and clean Even had a coffee maker with individual pods The hotel itself is vast can be confusing to get around but it is so pretty you don’t mind being a little lost sometimes The pool was clean but always so crowded I believe it is shared with 2 other hotels I went in the morning which seemed to work out but any time after it is very full Out my window view was the dome which was amazing to see

7. Grand Victorian Bed & Breakfast

About this hotel

Set next to the St. Charles Avenue streetcar stop, this grand B&B occupies a restored 1893 mansion. It’s 2.4 miles from Loyola University New Orleans.The 8 stately, Victorian rooms and suites feature custom-made mattresses and period furnishings, as well as cable TV and free Wi-Fi. Some rooms have 4-poster beds, window seats and/or cast-iron tubs, while suites add sitting areas, whirlpool tubs and/or balconies.Continental breakfast is served in the bright dining room or on the porch, and free all-day snacks and drinks are available. There’s an opulent lounge with floor-to-ceiling windows, and a library. Children aged 12 or over are welcome.

Things You Need to Know

  • 4 min walk to Lafayette Cemetery No. 1
  • 1 min walk to nearest transit
  • Guests liked the service

Feedback From Real Customers

Rick Whitehorn

We stayed at the Grand Victorian just before Christmas to celebrate our wedding anniversary Making our reservation was easily done online and the arrangements to arrive and check in were accomplished perfectly The innkeeper Hoyt was genial and well informed and we enjoyed our conversations with him

He was well versed in the history of the Grand Victorian and we enjoyed learning about this stately mansion Our room was very well appointed and comfortable The bed was like a cloud and the bedding was luxurious The bath area was large and well equipped with linen and soaps We made good use of the downstairs sitting room which afforded a great view of Saint Charles Avenue The Grand Victorian sits in a perfect location for dining, shopping and of course the streetcar Our stay was a complete and total delight and the included breakfast every morning was a joy and a wonderful way to start the day Stay here, you won’t regret it

betty parrilla

My husband and I visited NOLA for the first time and had an incredible experience! Our stay at the Grand Victorian served to enhance our vacation Bonnie, the innkeeper and staff welcomed us warmly and put out breakfasts with fresh fruit, tasty hot entrees and an assortment of yogurts and cereals We stayed in the beautiful Shadows room with its Old World charm

The high ceiling room is beautifully decorated, and the bed quite comfortable After a full day discovering NOLA my husband and I would spend tranquil evenings at the upstairs balcony with a view to St Charles StreetThe location is terrific The streetcar line to the French Quarter is literally right across the street! And the return on the streetcar leaves you right in front of the Grand Victorian! It cannot get more convenient than that! Bonnie helped us with streetcar passes, restaurants, sightseeing, and a wealth of useful information On our last evening in NOLA Bonnie recommended we eat at Muriel’s by the St Louis church (another must see recommended by Bonnie) and was pleasantly surprised at how great the food was! If you eat there you have to visit the Séance Rooms upstairs!The Grand Victorian is highly recommended!

Bradley Brown

We loved our stay at the Grand Victorian Bed & Breakfast It is a beautifully restored property, with no expense spared It is located in the wonderful Garden District, and right near the Street Cars which take you everywhere

Our host Bonnie was so accommodating and helpful Not only with giving us a good understanding of our B&B, but working with us before our visit and during to ensure our stay in New Orleans was a successA real highlight which Bonnie recommended was the Garden District Tour we took (which started right at our accommodation Also dinner at Commander’s Palace which is a 5 minute walk was outstandingWe could not more highly recommend an accommodation

8. The Jung Hotel & Residences (3-star hotel)

About this hotel

A 3-minute walk from a streetcar stop, this upmarket hotel in a 1920s building is a 21-minute walk from the 18th-century St. Louis Cathedral and a 22-minute walk from Jackson Square, a lively park with street artists.Featuring sleek kitchenettes with stainless steel appliances and washer/dryers, the modern rooms and suites offer leather headboards, marble bathrooms and free Wi-Fi, as well as flat-screen TVs, laptop safes, and Bluetooth alarm clocks with USB charging ports.A colorful art deco restaurant serves Creole fare. Other amenities include a posh cocktail bar, a gym and a rooftop outdoor pool, plus valet parking.

Things You Need to Know

  • Guests praised the large, updated rooms
  • Guests mentioned the bathrooms are large
  • Walking distance to the St. Louis Cemetery No. 1 and the Museum of Death
  • Guests mentioned “Airbnb, Inc.” 10 times
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the outdoor pool

Feedback From Real Customers

Johnneisha Jackson

Very good customer serviceMelissa was awesome Whatever we needed she helped us with The hotel was very clean and nice and safe i love how you have to use your key card to use elevators so anyone can’t just walk in

I love how a lot of people don’t hang all in front of the hotel It’s right across the street from a hospital which is nice The bed was comfortable nice fluffy pillows i love the doorbell It gives you that New York Manhattan feelingBut you are in New Orleans the coffee shop was greatDefinitely would recommend and i will definitely be staying here again

Emily A Spangler

I really loved staying at the Jung Hotel! Check in was easy I thought it was appropriately priced for the location, considering it is a hotel in the French Quarter I liked the layout of the hotel room

I appreciated the location of the safe – super hard to find The bathroom was also really nice, probably the most impressive bathroom I’ve ever seen in a hotel Just very modern and sleek Not having a shower door was kind of jarring but I got used to it! The only complaint I had was that the cleaning service was pretty nonexistent from what I could tell Towels were never replaced, beds were never made We were only there 3 nights so not sure if that had something to do with it Overall, great stay for the price

Aisha E

I visited the Jung Hotel during the week everything shut down during the 2020 pandemicWe had an absolute lovely time during our stay The hotel is very beautiful

Someone plays the piano in the lobby We got a free alcoholic drink with our stay from the bar We got a free tour of the art on the property & the concierge did a fantastic job She also helped us with arrangements around the city & did a great job with recommendations The restaurant in the hotel is award winning & we could tell why The food was spectacularThe room was super nice and spaciousReally close walking to Bourbon Street Located right in front of the trolley

9. Henry Howard Hotel (3-star hotel)

  • Address: 2041 Prytania St, New Orleans, LA 70130
  • Phone: (504) 313-1577
  • Ratings: 4.5 (143 reviews) Excellent
  • Website : Henry Howard Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined hotel in a grand 1867 building offering luxe rooms, plus a stylish lounge with a bar.

About this hotel

This chic hotel in the Garden District is housed in an 1867 double-gallery mansion with Corinthian columns and is a 3-minute walk from the nearest tram stop and a 9-minute walk from The National World War II Museum.Featuring wood floors, contemporary wall art, and a mixture of custom and vintage furniture, the stylish rooms come with free Wi-Fi, designer toiletries, and flat-screen TVs. Some rooms add sitting areas and balconies. An airy 3-bedroom suite sleeps up to 6 guests.A grand lounge with 12-foot ceilings and a chandelier also features a bar. Valet parking is available.

Things You Need to Know

  • 11 min walk to Lafayette Cemetery No. 1
  • 2 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned lobbies 11 times
  • Guests praised the grand bar

Feedback From Real Customers

Grant Trigger

Contrary to the prior review, our experience at The Henry Howard for our son’s wedding weekend in late April could not have been better From the year long planning and organizing through our stay experience, Suzanne and her staff were extremely helpful, kind and courteous Our guests found the hotel charming and felt well cared for during their time there

It felt like a home away from home We have promised to return to The Henry on our next trip to NOLA We highly recommend The Henry Howard for any gathering and especially a family wedding weekend Thank you Suzanne for making it all possible

T B

Don’t book your hotel block here Stayed here for a wedding, big mistake Suzanne the GM may seem nice when she is seeking your business, but she will treat your guests with the respect you’d expect at a motel

Other guests of the wedding party had similar experiences with Suzanne and from the other reviews here, it looks like her attitude is pretty consistent Also, they put the brother of the bride in a room that had unsafe conditions and didn’t offer to help him relocate to another hotel Did the bare minimumMy story:We attempted to check in early and were kindly told by the hotel staff that it wasn’t ready We asked for an estimate and they didn’t know Suzanne came out immediately with a negative tone to tell us that we had to wait Ok, we understood 3 hours went by and we decided to ask the staff kindly if there has been an update Still wasn’t ready So we waited in the bar area for some food to be delivered While minding our own business, Suzanne comes up to me telling me to stop asking when my room will be ready Her attitude was bordering harassment as no one was speaking to her and our inquiry had already been resolvedShe had the nerve to call the mother of the groom and say I would be kicked out (mind you, just for asking for an update) Unsurprisingly, other guests of the wedding party told us they also had rude encounters with Suzanne The poor bride had to hear about this the day before her wedding We are very upset with the GM and it ruined our whole stay

10. Fairfield Inn & Suites by Marriott New Orleans Metairie (2-star hotel)

About this hotel

In a commercial area offering shops, offices and eateries, this straightforward hotel is 7 miles from football matches at the Mercedes-Benz Superdome, and 4 miles from Longue Vue House and Gardens, a 1930s mansion. It’s 2 miles from Interstate 10.Streamlined rooms have free Wi-Fi, smart TVs, minifridges and microwaves, plus tea and coffeemaking facilities, and en suite, shower-only bathrooms. Suites add separate living areas with sofabeds.Hot breakfast served in a casual dining room is complimentary, as is parking. Other amenities include an outdoor pool and a gym. There’s also meeting space.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to City Park
  • 12 min drive to New Orleans Louis Armstrong
  • Guests mentioned the service is friendly

Feedback From Real Customers

Where-is-Nemo

I’m giving this 5-stars but with the caveat that it be compared to other hotels of similar caliber The staff was extremely friendly, and the room was very VERY clean The breakfast was tasty, ample, and well-stocked and the coffee was delicious

I was a bit confused why the coffee in the room was not replaced each day but that’s fine as it’s available downstairs 24/7 There was always enough parking and the area is very safe to walk outside to the Whole Foods if necessary I did not use the pool or workout facility but noted them as being well above average, appreciating that while the pool is considered ‘outdoors’, it is covered so that you can even swim if it’s raining outsideI plan to always stay here when in town Really impressed–especially for the price paid

Unk

Room was clean and comfortable Bathroom was spacious and the staff at checking were great It’s in a solid area with abundant variety of restaurants

They lose that star for the lackluster breakfast It has got to be one of the most pathetic things I have ever seen at a Marriott Guys, you are a top tier hotel chain that charges a premium rate You can provide a better breakfast for your clients than hard boiled eggs in a ziplock bag and gas station sandwiches, just sayingAlso pack ear plugs While it’s not the noisiest hotel in the world you definitely hear every door shut as they slam hard for whatever reason

Leurc Efil

I’ve stayed here multiple times over this past year, and everyone from the manager, to the front desk agents, to housekeeping has been nothing short of amazingly kind and accommodating The hotel is safe, the rooms are clean, the beds are comfortable and the price is right We have stayed at several other Marriotts around New Orleans and Metairie, but continuously choose to come right back to this property

Thank you for taking such great care of us!

11. The Pontchartrain Hotel (4-star hotel)

About this hotel

Overlooking St. Charles Avenue and dating from 1927, this sophisticated all-suite hotel is less than a mile from the The National WWII Museum and 4 miles from the Audubon Zoo.Plush suites are decorated with antiques, as well as modern elements and feature free Wi-Fi, flat-screen TVs and minibars; some also have sitting areas and/or kitchens.Dining options include 2 swanky restaurants serving Cajun Cuisine, and there’s also a coffee shop and a rooftop bar. Laundry facilities are available, as is a fitness center and a library/lounge with loaner books, a computer, and a flat-screen TV.

Things You Need to Know

  • 13 min walk to Lafayette Cemetery No. 1
  • Some guests complained about the air conditioning
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “pianos” 11 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Heather Valle Brown

I wanted to stay somewhere with some history and style while in town and The Pontchartrain was it!The staff are incredibly accommodating and kind We had drinks and appetizers at the Bayou Bar one afternoon and it was so fun The bartender Brea heard us having a little trouble deciding what to order and said “do you trust me?”

She created the most delicious cocktails That night the bar had a great live band As we came down the elevator they were playing La Vie En Rose, such a moment!Our room was nice and clean and had everything we needed There was surprisingly a mini fridge in our room but it wasn’t very cold Given the age of the hotel, the bathroom didn’t have an a/c vent and oh my word the bathroom would get so hot My toothpaste warmed up being hung so close to the window We had a little trouble with our room a/c keeping the room cold As soon as the sun came up the room started to heat up But the original windows are so pretty that we didn’t say anything about itOne morning we ate at the restaurant’s Silver Whistle Cafe The staff were wonderful and while the food was good, I do think it’s overpricedMake sure to keep cash on hand because the staff are wonderfully helpful and deserve a nice thank you

Erusha Kumar

Even though I had a massive issue with front desk staff (1 person in particular), the hotel is stunning and the rest of the staff and management have been nothing short of amazing Latoya runs an amazing team Everyone from

valet to housekeeping were gems Thank you for resolving all issues in such a professional manner I will definitely be staying here in the future

Lysa Martinez

I can’t even figure out how this hotel has 45 stars! For 300+ a night I could have saved money and stayed at a WAY better hotel like a Marriott or even a MOTEL 6 would have been better! I am all for Nostalgia but the people who acquired this hotel have put very little effort into its much-needed rehabilitation and refurbishing The windows were painted shut with gobs and gobs of paint

The carpet was filthy and there was BLACK mold all around the windows and green mold as well With the windows painted shut and NO ventilation no wonder there is a mold problem There is NO room service whatsoever (Despite some reviews saying there was), no coffee in the room ( How hard is it to put a couple of cups and a Keurig in the room!) The decor is that of thrift stores or dumpster diving at best I came here for a wedding and that was the reason for choosing the hotel but I was so very disappointed Don’t waste your money on this dump!

12. Hilton New Orleans Airport (3-star hotel)

  • Address: 901 Airline Dr, Kenner, LA 70062
  • Phone: (504) 469-5000
  • Ratings: 4.1 (1468 reviews) Very good Eco-certified
  • Website : Hilton New Orleans Airport
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a free airport shuttle, plus a restaurant, outdoor pool & meeting space.

About this hotel

Located across the street from Louis Armstrong New Orleans International Airport, this modern airport hotel is also a 12.5-mile drive from downtown New Orleans.All rooms offer traditional decor and custom-designed beds, plus 37-inch flat-screen TVs and WiFi (fee).Amenities include a relaxed restaurant with courtyard views, a buffet breakfast (surcharge), a sports lounge, a 24/7 fitness center and an outdoor pool and hot tub. There’s also a business center and over 21,000 sq ft of meeting space, plus a free airport shuttle service.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 16 min drive to City Park
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 31 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Franz A.

Breakfast variety: 4 items: Omelet 2 different ways, oats (petite portion), fruit (petite portion as well) and coffee (lousy) or waterMy wife tripped over a loose floorboard (a 50 cm sharp piece of wood had partially splintered off from the wooden floor transition piece) leaving the breakfast area on the way to the hotel lobby After 10 minutes, the receptionist finally brought some band-aids and disinfection cream

Apology from the hotel? — Nothing Would they immediately repair it? No! The next day it was still the sameRoom: the extraction fan in the bathroom did not work The only way to get any fresh air into the room was to keep the door forced open with the luggage rack Absolutely terrible place We are so glad to be back in Germany Even a 2-Star Hotel here is better than the Hilton in the US They wouldn’t dare to have a breakfast area without a Buffet spread Value for money? The 5-day stay in the Hilton cost much more than the entire airfare for us two from Germany to New Orleans and back, but we had to visit this town to attend the funeral of my wife’s mother

Jeremy Bell

The carpet in our room was sticky I don’t want to make any guesses as to why, because I’m sure that would gross me out even more We also experienced sub-par customer service during our stay

When we arrived at the hotel, there was a security guard behind the counter that looked like a desk agent When I approached him to check in, he didn’t look at me or talk to me The other person behind the counter had to notify me that I was talking to the wrong person It would have been nice if he could have had the common courtesy to at least look at me and motion in the direction of who I should be speaking to I’m not sure what kind of security he’s providing if he never looks up Also, the front desk did not answer my questions clearly or provide accurate information about the airport shuttle I was told it ran every 15 minutes, but it was closer to every 30 minutes with how slow the shuttle operated At least it was free Lastly, to no fault of the Hilton, this hotel is no longer next to the airport Travelers should be aware that the shuttle to and from the airport takes about 10-20 minutes The only thing that this hotel is close to is the airport car rental facility It’s directly across the street, and you can walk to it If you aren’t renting a car, I’d suggest staying at a different hotel that’s closer to the airport that has better rooms and customer service

Heather Verret

Review for airport parking only: used their parking service when our usual wasn’t available Registered online & prepaid for 3 days of parking

You have to go inside the hotel lobby to check in & get a tag to place on your dashboard for the duration of your staythere was a short wait upon arrival, so definitely allow for extra time for that Also allow for extra time as the shuttle ride to the airport is about 10 minutes, plus an extra 10 or so to load everyone & their luggage The process isn’t as speedy as lots closer to the terminal, but if you allow for extra time this is definitely a good, convenient option Cost is about the same as other lots Drivers were also extremely courteous & went out of their way to assist others, which was appreciated

13. DoubleTree by Hilton Hotel New Orleans Airport (3-star hotel)

About this hotel

Close to Interstate 10, this straightforward airport hotel is 2 miles from both Louis Armstrong New Orleans International Airport and Lafreniere Park.Flat-screen TVs and free Wi-Fi are offered in each relaxed room, as well as coffeemakers and custom-designed beds. Executive rooms provide access to a lounge offering complimentary breakfast and evening appetizers. Suites add living areas and wet bars.An airport shuttle is free. There’s a casual restaurant serving southern and Creole cuisine, and a lounge bar, as well as a 24/7 fitness center, and an outdoor pool with a tiki bar. Other amenities include 10 meeting rooms and a business center.

Things You Need to Know

  • 13 min drive to City Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly, professional service
  • Guests liked the casual restaurant
  • Guests mentioned “cookies” 47 times
  • The fitness center has weight machines and treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Jeanette Russell

I stayed at this hotel for the first time during an all female motorcycle event The employees at this hotel was fantastic When we needed more towels it was there

One of the elevators went down during our visit but it was fixed in a timely manner The room was clean and the pillows were very comfortable If you needed your room clean you had to request for it which was understandable (Covid has changed everything) Lastly the cookies, the cookies, cookies they were so good! They handed these out as were where standing in line to check in along with a bottle of water I would stay at this hotel again

Robert Pendt

The hotel was clean and quite comfortable It was necessary for me to get my room key reprogrammed initially but I think I will try using the Hilton app at the next stay instead of the hard card Room temp was a balmy 65° but thankfully allowed for guest adjustment

The staff was especially accommodating for our group’s transportation needs The daily breakfast was adequate albeit a little pricey for individual expense All things considered I would certainly stay at this Hilton again

Valencia Ellis

This is an amazing Hotel! There is a great restaurant and bar downstairs! Extremely clean & CROWD READY! The pool area & seating in back was awesome They were UNDERSTANDING of the fact that we were celebrating & having fun as adults! We just needed housekeeping to give us clean towels & bedding as we were there for THREE DAYS! We were told by a service person the washing machine was broken I think they had just grown tired of us as a group! But we are returning

soon! So get the machine ready! We love DOUBLETREE ❤️

14. Residence Inn by Marriott New Orleans Metairie (3-star hotel)

About this hotel

Less than a mile from Interstate 10, this relaxed all-suite hotel is 5 miles from the New Orleans Museum of Art and 6 miles from a zoo at Audubon Park.Casual suites offer kitchens, free Wi-Fi and flat-screens, as well as desks and living areas with pull-out sofas. The 1- and 2-bedroom suites add separate living areas.Parking, a breakfast buffet and an evening social are complimentary. Other amenities include an outdoor pool, a hot tub and a fitness center, plus BBQs and meeting space. There’s also a business center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 8 min drive to City Park
  • 13 min drive to New Orleans Louis Armstrong
  • Guests praised the friendly service
  • Guests mentioned “suites” 19 times
  • The fitness center has elliptical machines and treadmills
  • Guests liked the outdoor pool

Feedback From Real Customers

Fatima Lalehchini

To start off, this hotel did not provide daily housekeeping like most hotels do, even though we requested it everyday

Very odd policy Staff was rude during breakfast and yelled at me for not using tongs when picking up bread Tone of voice ruined my day and they should’ve spoke to me, the guest, with respect Door that allowed you into side building of hotel room remained unlocked 24/7 and really made me fear for my safety Hotel said “It is broken” and brushed it off like it was nothing seriousOverall, staff seemed miserable doing the bare minimum at their job Very uncomfortable pull out sofa bed and hotel claims they could not do anything to make it better Trash overflowed in our room due to housekeeping coming only twice during my week long stay Housekeeping lady and an older lady at breakfast were the only nice people during my stay Everybody seemed to not care for my needs as a guest Next time I will stay somewhere else

Marquita Smiley

This location was dirty I spent the first hour after we arrived wiping down oil and dirt smudges off of the walls It appeared as if children stayed here regularly and no one bothered to clean after them

There was old juice running down the walls There were white, dried stains on the arms and cushions of the couch The couch was super worn The ac in the second bedroom didn’t work, which was uncomfortable in 80 degree weather The pull out bed was covered in old chips and cookie crums This location was convenient but the decor was dated and room was dirty We walked into the room to an aroma of mildew I’m an Elite member but truly nothing Elite about this stay other than being thanked for being a member This has to be the third property I’ve stayed at in the past yr or that has left me questioning Marriott 🤔 Won’t be back to this property

Rocky Seals

Long, but please read before booking! If I could give negative stars I would The room was clean, and that is the only positive The microwave did not work, the icemaker did not work, and the AC thermostat had a lowering limit which made the room quite uncomfortable in the middle of a heat wave

On our first full day, the pool was still closed for “cleaning” when we attempted to use it at 10:00 am although the stated hours are 9am-9pm Eventually, hours later, someone came and added chemicals but did not clean the pool of sand and pebbles, etc No additional pool cleaning was done for the duration of our four day stay The same day, we realized that we could not connect to hotel wifi When we notified the front desk we were given a telephone number and left to deal with the hotel’s isp ourselves After more than an hour, variously on hold and troubleshooting, appealing to both the front desk (no help at all), and the isp rep, we still had no wifi Upon calling corporate customer service my husband was told there was no recourse for any of these issues When he inquired as to what purpose was served by the customer service number he was told, quite curtly, not to be rude, and at this point we gave up Finally, further into our stay we required additional towels since only one per person was provided My husband spoke to housekeeping, gave our room number, and asked for towels He was told that all of them were being laundered, none were available, and inexplicably, that the housekeeper had already spoken to his wife about it That simply did not happen and I am unsure as to what the purpose of saying that might have been Choosing the Metairie Residence Inn was a huge mistake It was frustrating and greatly reduced our enjoyment of a much anticipated trip The utter lack of concern by the staff at both this location specifically, as well as by Marriott Corporate is extraordinarly disappointing From a 30 year Platinum Elite member, beware

15. New Orleans Marriott Metairie at Lakeway (4-star hotel)

About this hotel

Offering views of Lake Pontchartrain, this sleek hotel is 6 miles from the New Orleans Museum of Art, and 7 miles from the 20th-century Longue Vue House and Gardens.Understated rooms and suites offer complimentary Wi-Fi, flat-screen TVs, and tea and coffeemakers. Some have separate living areas and/or pull-out sofas. Upgraded quarters provide access to a club lounge with free breakfast, drinks and snacks. Room service is available.Dining options consist of a restaurant, a bar and a cafe. There’s also a gym, a sauna, and meeting and event space. Breakfast and valet parking are available.

Things You Need to Know

  • 10 min drive to City Park
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 32 times
  • Guests praised the views
  • The fitness center has weight machines and elliptical machines
  • The hotel has a sauna

Feedback From Real Customers

Robin Nwankwo

The valet staff were attentive despite their high volume, respectful and friendly The counter staff made great eye contact and very friendly and welcoming Our room had a beautiful view of the lake between the neighboring high rises

Our bed was so comfortable and the pillows invited us to deep sleep after our journey Though small the room had sufficient amenities Thanks for a great stay

Steve Newkirk

That view of the lake amazing! Rainy night was awesome to watchThe rooms were nice and clean and the check in staff was ultra friendly and invitingWish the room had a fridge

But we made dueWhat ever happened to the pay fridges? Stocked w snacks and drinks? I sure miss that Saves that trip to 7-11 or CVS!

Lenore Ramirez

I’m only writing as good because I had somewhere to lay my head at night I’m a Hilton lover and honestly thought from the images, this would come close When I checked in I got a letter saying water would be shut off for maintenance from 4-7 am

Peak times for those who get up for work right Then I was told house keeping services were limited due to Covid When walking around the floor (11th) I noticed how dated the carpet was that it was lifting up which could cause a trip hazard The gym was nice however and well equipped If you hungry while staying here, please take the time to eat somewhere else The restaurant downstairs is very very expensive and quality sucks If you enjoy old grease flavor eat there I’m really surprised that this hotel didn’t offer complementary breakfast at all Took me two days to get a mobile key after visiting the front desk 3 times Im really upset that I ordered food from downstairs but had no microwave to heat it up

16. Maison Perrier Bed & Breakfast (3-star hotel)

About this hotel

Set in a restored Victorian house built in 1892, this Garden District B&B is a 4-minute walk from the St. Charles streetcar line and a 6-minute walk from Magazine Street.The period-inspired rooms and suites are individually decorated and include cable TV and free Wi-Fi. Some rooms add fireplaces, whirlpool tubs, balconies, 4-poster beds and kitchenettes.Complimentary cooked breakfast and afternoon tea are served in the elegant dining room. On Fridays and Saturdays, there are free wine and cheese evenings. Other public areas include a cozy den with a bar, a period-style lounge and a courtyard.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Lafayette Cemetery No. 1
  • 4 min walk to nearest transit
  • Guests praised the service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Patricia Graves Masi

Perfect location for the Mardi Gras parade route and street car Located in a quiet, family-friendly part of town The B&B was charming, quiet, authentically NoLa with updated amenities

The owners Tom and Patricia were wonderful! We were greeted day and night with fresh King Cake, brownies, treats and beverages We were presented fresh quiche, pastries, fruit and juice every morning I highly recommend the Maison Perrier! Our family or 4 stayed comfortably in the Irene suite which included a queen bed, a day bed, a trundle, a full kitchen and a large updated bathroom Such a great trip! We ate at Shaya which I highly recommend

17. Columns (4-star hotel)

  • Address: 3811 St Charles Ave, New Orleans, LA 70115
  • Phone: (504) 899-9308
  • Ratings: 4.5 (780 reviews) Excellent
  • Website : Columns
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Individually decorated rooms with Victorian furnishings in an 1883 mansion with free hot breakfast.

About this hotel

Set in the Garden District overlooking the St. Charles streetcar line, this grand hotel in an 1883 Italianate mansion with a dramatic mahogany staircase is a 10-minute drive from the Mercedes-Benz Superdome.Rooms and suites range from casual to ornate, and include free Wi-Fi and cable TV. Some rooms have Victorian furnishings, claw-foot tubs, balconies, sleigh beds or 4-poster beds, and separate seating areas.Complimentary cooked Southern breakfast is included. There’s also a casual bistro, and an elegant cocktail bar with live music nights.

Things You Need to Know

  • The rooms have minibars
  • Some guests complained about the bathrooms
  • 4 min drive to Lafayette Cemetery No. 1
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Porch” 42 times
  • Guests praised the breakfast

Feedback From Real Customers

Rusty Buber

Stayed here with my wife for 3 nights in May On the positive side, the building itself was beautiful with 14-16 foot ceilings and very spacious verandas, beautiful trees and other flora The common areas were very nice and inviting

Folks staffing the bar and coffee shop were great The room we stayed in was nice although dark with a lack of good lighting throughout It was clean and the bed was very comfortable Bathroom and shower were nice but no shelf or space to place our toiletries AC was fine (it was mid-90’s and humid outside during the day) On the negative side, the elevator wasn’t working and although one of the waiters from the bar helped my wife carry her luggage up to the top of the stairs, we had to make our way back down by ourselves when checking out It was very dark in the corridor and we had to use our cell phone flashlights to figure the numbers on the doors to find our room All in all, I wouldn’t consider this a 4 star hotel and it wasn’t worth the $390/night cost (including taxes) My wife really wanted to stay there and she loved it But, I won’t stay there again at that cost – maybe $225 would be more worth it

Ariss McKalynn

We went here for drinks between excursions on our New Orleans trip—one of our party had been here repeatedly and thought it would be a nice quiet spot The drinks were pretty good, if a bit of a spin on what you typically expect for them! Fun, chill atmosphere with a cool feel Bathrooms were clean and super funky/weird! Would go again

H Marler

The hospitality here is unmatched The staff is friendly, knowledgeable, and incredibly helpful The food and cocktails will have you wondering when is too soon to return

Rooms give the right amount of old-school charm with modern amenities 12/10 would recommend the Columns Also, they host the best private parties/events!! If you’re considering a brunch, birthday, or wedding look no further than Rachel at The Columns

18. The Chloe (4-star hotel)

  • Address: 4125 St Charles Ave, New Orleans, LA 70115
  • Phone: (504) 541-5500
  • Ratings: 4.6 (172 reviews) Excellent
  • Website : The Chloe
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic rooms & suites in a refined hotel featuring a restaurant, 2 bars & an outdoor pool.

About this hotel

Set in a 19th-century building, this stylish hotel is 3 miles from the French Quarter and 1 mile from the Garden District. Louis Armstrong New Orleans International Airport is 16 miles away.Fashionable rooms provide TVs, minibars and record players, plus Italian linens and designer toiletries; some have soaking tubs and/or sitting areas. Suites add separate bedrooms. Room service is available.There’s a warmly decorated restaurant, a lobby lounge, and an outdoor pool with a bar. Event space and breakfast are available.

Things You Need to Know

  • 5 min drive to Lafayette Cemetery No. 1
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “cocktails” 12 times
  • Guests praised the breakfast
  • The hotel has a boutique store
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Matthew Woodings

My wife and I thoroughly enjoyed our stay at The Chloe The room was unique and comfortable The staff were really welcoming and accommodating

The food was exceptional, I wish I’d taken a photo of the Eggs Florentine, the most delicious I’ve ever tasted, the chef has a real gift of flavors and textures I couldn’t recommend this enough, wonderful 😊

Alan Bevington

This establishment was well managed from the moment I walked in, no fussy encounter, welcoming helpful staff, I went to the bar to meet a bunch well acquainted cocktail and wine knowledgeable fun staff They were kind, engaging and fun From the moment I was served at the bar to out front, to staying for dinner their staff were excellent, accommodating

You reminded me after such a lot of wasted time how I love our City and our service industry Great job y’all, well done

Ariss McKalynn

Went here on our trip to New Orleans on my birthday for drinks and small plates The drinks were strong but still good! The small plates, including the desserts, with the ice cream sandwich, earl grey molded thing, and others were all great! The bathrooms were super clean and cute, too! We didn’t stay in the hotel, but all four of us agreed it would be an awesome spot!

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