hotel for couple

19 Best 5 star hotels in Rio Rancho, NM (2022)

5 star hotels in Rio Rancho, NM

1. TownePlace Suites by Marriott Albuquerque North (3-star hotel)

About this hotel

Off I-25, this laid-back, all-suite extended-stay hotel is a mile from Cliff’s Amusement Park, 5 miles from the Indian Pueblo Cultural Center, and 6 miles from the New Mexico Museum of Natural History and Science.Casual suites offer free Wi-Fi, flat-screen TVs and sitting areas, as well as kitchens with microwaves, and tea and coffeemakers. Some have pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of an exercise room, a seasonal outdoor pool and a meeting room, plus a furnished patio with a BBQ grill.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 6 min drive to Cliff’s Amusement Park
  • 14 min drive to Albuquerque International Sunport
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a spa

Feedback From Real Customers

sulligirl

A great place to stay! We were on the road about 14 hours and this was an oasis in the desert! It was clean, pet-friendly, and the employees were so nice The hotel was surrounded by a variety of great restaurants and the neighborhood was nice, too I didn’t love having to go all the way downstairs for ice but I survived

I noticed the parking lot was well-lit when we parked but I woke up around 3 or 4 in the morning and it seemed the lights where we parked had gone out The room was super-clean and a good size The bed was a little firm but maybe that’s because the hotel seems pretty new It was a great start to a long vacation

Jarrod Fox

This place was great It was clean and tidy I absolutely love the kitchenettes or whatever they are called

My biggest issue was with the desk person on the date that we arrived While friendly to me, my wife had a different experience She went down at one point to get me a soda from the snack area and due to being exhausted from not sleeping well, she didn’t understand what the front desk staff person was saying When asked for clarification, she got snapped at Later on; in the early morning, my wife went back to the snack area to grab something to boost her blood sugar She grabbed a few items and waited for about 5 minutes or so before hitting the service bell No one came She continued to wait and still no one came She put the items back and came back to the room Other than that, we enjoyed our stay We wished we could have stayed longer!! Would definitely come back

Michael Glass

As someone who spends the majority of my year on the road (upwards of 17 nights a month) I normally use Hilton properties, but this fantastic hotel has converted me to Marriott! Not only is the location ideal, and the accommodations well kept, but the staff makes all the difference! Between Dolores who obviously gives the place an expert touch and the fantastic management staff that Charlene and Cheyenne have perfected and then the maintenance / engineering guys Tom and Tim always making themselves available and then Cameron being a fantastic face for the team I am lucky to have been here for the last few months Denise greets me every morning at breakfast, and I can’t even begin to name all of the housekeeping staff that have made this rough stretch of my life away from home so much better than I expected! You would be lucky to stay here, and I know that they always stay pretty booked with guests, but the cool part is seeing the fact that this team makes all the difference for their guests! I’m glad to be one of their visitors and I’m going to make this my primary plan for all future visits to Albuquerque

2. Los Poblanos Historic Inn & Organic Farm (3-star hotel)

About this hotel

Set amid 25 acres of lavender fields, gardens and organic farmland, this refined boutique hotel is 2 miles from Rio Grande Nature Center State Park and 4 miles from Old Town.The country-chic rooms and suites include choices in a building designed by architect John Gaw Meem, which features original carvings, ironwork and tinwork. Some rooms have kiva fireplaces, patios, and bathrooms with Talavera tiles. Wi-Fi is available.There’s a restaurant offering farm-to-table cuisine, as well as a bar and a farm shop. Other amenities consist of a fitness center, loaner bikes and an outdoor saltwater pool. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 3 min drive to Casa Rondeña Winery
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “lavender” 93 times
  • Guests praised the breakfast
  • The hotel has a boutique store
  • One of the few hotels in the area with a bar

Feedback From Real Customers

V Tisch

This is such a wonderful respite in Albuquerque! I cannot recommend it highly enough On my visit there were countless patrons taking photos of the beautiful environs, foodies enjoying Campo, Prom-bound high school students getting the perfect photo backgrounds, a beautiful relaxed wedding, and the rest of us travelers enjoying a unique stop especially compared to normal hotels during travel! The Farm Shop is so well curated it is hard to leave empty handed Being able to just wander the grounds at your leisure is food for the soul

The rooms are exceptionally clean and well appointed It feels like the perfect guest suite if your friends had immaculate taste and unlimited means Room service is a dream if you feel like holing up in your room with a book and wine Make an excuse to come to Albuquerque or stop here on your next driving adventure!

Gabrielle Gallegos

We had one of the best meals we’ve ever eaten at this restaurant We had four courses and each ordered different items so that we could share Every dish was perfectly balanced with wonderful flavors and textures

Everything we had was exquisite We also did the wine pairings and truly enjoyed each selection Don’t miss the lavender coffee – the perfect end to a wonderful meal!

Laurie Carroll

I’m a princess when it comes to hotels, but I can’t find anything wrong with Los Poblanos, we had the most perfect stayThe rooms were big, clean, nicely decorated and the bed was comfortable (although we did weigh the pillows weren’t feather), and they have their lavender products in the bathrooms which are amazingThe whole property is so gorgeous, and it’s so nice to stroll through the grounds and find hidden courtyards and explore the flowers

The food at Campo is amazing We had snacks, dinner and breakfast there and we loved everythingCan’t wait to go back for a longer stay!

3. Drury Inn & Suites Albuquerque North (3-star hotel)

About this hotel

Set 4 miles from Balloon Fiesta Park, this straightforward hotel is also 7 miles from Old Town Albuquerque.Featuring microwaves, minifridges and coffeemakers, the unfussy rooms also come with free Wi-Fi and flat-screen TVs. Some rooms offer balconies or terraces. Suites add separate living rooms with pull-out sofas; some have kitchenettes.Complimentary amenities include hot breakfast, snacks, and an evening reception with food and drinks, plus parking. There’s also an indoor pool, a whirlpool and a fitness room, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min drive to Albuquerque International Sunport
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 15 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the indoor pool and liked the hot tub
  • Guests praised the bar drinks and the bar prices

Feedback From Real Customers

Mandy Allen

We stayed here for 2 nights The staff were all very friendly and helpful We loved the free 5:30 pm Kickback Meal, and the free breakfast

We enjoyed the hot tub and pool every night Our room was super clean and the beds are very comfy We were in a room facing the interstate and we did hear a lot of road noise even with white noise playing on our phone I would bring ear plugs just in case you are on the interstate side of the hotel I would not hesitate to stay here again We loved it!

David Milner

Remember to use Hᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This website will compare countless booking websites and normally will have rates a lot cheaper than others! You’re welcome :)! This resort is one of the best in the area

I have been coming here for years If you stay for a few days you definitely won’t be let downGreat location and the rooms were great Over and above everything though was how the staff treated everybody So consistent! Incredibly nice folks In addition, the breakfast was one of the best hotel breakfasts I’ve had Something for absolutely anyone Keep up the great work Drury Inn!!

Lynne Shaughnessy

This is the second time we stayed at this Drury All the staff is super friendly and polite Always helpful and proactive in service

The dinner and breakfast included are very good and the 2 cocktails after a day on the road welcome 😉 The hotel is clean and well maintained The bed was a little soft for me, but I think beds and pillows are difficult to please everyone The price is very fair for the room and 2 meals We’ll be back Thank you

4. Hotel Albuquerque at Old Town (4-star hotel)

About this hotel

Featuring decor inspired by Spain, Mexico and Native American culture, this upscale Old Town hotel is 0.7 miles from the zoo, botanical gardens and aquarium at ABQ BioPark, and 2 miles from downtown Albuquerque.The stylish, understated rooms and suites feature free Wi-Fi; many units also have balconies with mountain views. The Presidential Suite includes a dining table and a wet bar.The hotel offers an outdoor pool, a fitness center and free Saturday walking tours of Old Town (in season). Expansive event facilities include a wedding chapel set amid gardens, plus ballrooms. There’s also a New Mexican restaurant, a sleek lounge and a club.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Walking distance to Visit Albuquerque Visitor Information Center and San Felipe de Neri Church
  • Guests praised the friendly, professional service
  • Guests mentioned “Flamenco” 24 times
  • Guests praised the grounds and the lobby
  • Guests liked the breakfast
  • Guests praised the mountain views

Feedback From Real Customers

Rachel Gauvin

Great hotel! Awesome location walkable to old town, so tons to do The service was top notch, some of the friendliest people Rooms were recently renovated and quite nice, they even thought to make the shower heads fit tall people! Bartenders and restaurant staff were super nice and helpful

Highly recommend!!!! Would definitely come back

Stephanie Armitage Sichler

The hotel is clean, the staff is great but do not stay while there is a wedding Bass was shaking our walls- concert level volume We were told they would move inside at 10pm, however, employee then started cleaning and moving tables & chairs until after 11pm

People outside enjoying themselves well into the night If you’re staying for the wedding wonderful otherwise ask if there is an event before booking!

Shawna Baron

We stayed two nights and had a wonderful time So much to do within walking distance- our favorite was Sawmill Market across the street This place is safe, clean, modern, and friendly

The pool is fabulous but they do share it with their sister hotel next door (Hotel Chaco) Also loved the restaurant and gift shop on site Will definitely be back

5. Staybridge Suites Albuquerque North, an IHG Hotel (3-star hotel)

About this hotel

Off I-255, this casual all-suite hotel is 2 miles from the Anderson-Abruzzo Albuquerque International Balloon Museum and 3 miles from Cliff’s Amusement Park.Down-to-earth suites offer free Wi-Fi, kitchenettes and flat-screen TVs. The 1- and 2-bedroom suites provide separate living rooms with pull-out couches.Complimentary amenities consist of parking, a breakfast buffet and an area shuttle. There’s also a 24-hour fitness center, an indoor pool and hot tub, as well as a 24/7 business center and meeting rooms. Coin-operated laundry facilities are available. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the large rooms but some thought they were unclean
  • 6 min drive to the Anderson-Abruzzo Albuquerque International Balloon Museum
  • 18 min drive to Albuquerque International Sunport
  • Guests liked the service
  • The restaurant has a dinner buffet
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Blayne Christensen

Friendly staff Nice rooms and hotel Excellent value for our money

I would stay here again and recommend it to othersThe only thing to add is that the room that “sleeps 6” really only sleeps 5 – or sleeps 4 plus 2 kids We were able to make due though

Josh S

This is hands down the worst IHG hotel I have ever stayed at With work I stay long term in many hotels which gives me a great insight overall I am not impressed with this establishment

Pros: we had a very select few of the employees that were hospitable and a joy to see Two of the front desk ladies , Ellie and Debbie, I believe ,were great Always smiled and greeted guests and even made my young son feel very welcomed The dinning room hostess Aida was also very helpful and hospitable She went out of her way almost every morning to talk with us and my sonThe breakfast was decent and they even offered some finger foods in the eveningsThe hotel had a lot to offer such as a small gym, pool room with hot tub and a very nice fenced off patio area Unfortunately the gym room had standing water in it more than once during our stay allowing electrical plugins to be submerged ( picture added ) the hot tub was out of order more times than not and the out door patio was used as a smoking pit by both guests and employees rendering it useless to anyone wanting to just enjoy outsideCons:Upon arriving our room was pretty outdated and showed not only damages but severely worn out furniture The room was FILTHY ( pictures added) the foul smell of the room was never conquered during our three month stay here Countless odor sprays, candles, fans, even left the windows open most nights when cool enough to try and air it out When we left it still stank and the smell stayed with some of our linens even after arriving back home days laterAlso upon arriving our ice maker didn’t work We called the front to notify and we were told maintenance would be there shortly, they showed up three days later Upon arriving the employee turned the entire unit off destroying $300 in groceries and leaving my $1000 worth of insulin sitting in a non refrigerated box The hotel did give us a $300 credit to our bill after a month of asking about it with several employees and finally calling IHG guest phone lineThey decided we not only needed a new fridge at this time but a new microwave and dish washer which did nothing but cause large amounts of inconvenience and more messes for me to clean up The employees WALKED all over my kitchen counters leaving boot prints and left saw dust from drilling I was left to clean this myself ( pictures added) They also left the heavy microwave hanging by one screw for over an hour while they were out of the room Leaving my 6 year old son and I in the room with the barley hanging lawsuit The dishwasher was the worst The guy who installing it was clueless and installed it incorrectly not once, not twice, but three timesThe first time he left all the packing material in it and started the washer Left that mess for me to clean up and throw out It also leaked , flooding our room every time we used it We called the first three times and gave up on their competency after thatThe housekeeping staff were useless They spent most of their time on their cell phones or in the office next to our room where they were disrespectfully loud on the daily We asked them twice if we could have a few fresh towels and we’re told they couldn’t speak English sorry, and had backs turned on usAlso the hotel staff took all the front spots leaving the paying guests to walkOur encounter with the management was not dealt with professionally and we actually received a complaining phone call from her because we called IHGThe amount of dog urine in the ONLY elevator was disgusting and smelled great on those nice hot days Speaking of hot days our ac was unable to keep up and hit 90’ in our room more than once Probably due to lack of maintenance on their machine Take a peek at the rooms air filter( picture added )The list of inconveniences we experienced while here are absolutely staggering and would be comical if I listed them allDespite being the highest rated IHG rewards member you can achieve , we are taking a break from IHG after this stay I am currently sitting in a Marriott as I type this

Emily Burke

Breakfast and room were decent, there’s a nice courtyard in the back, and the location is pretty quiet and close to lots of food and store optionsHowever, the water in my bathroom never got past lukewarm even though the kitchen sink would get hot… and the exercise room is kind of a bust The three machines are all on the same power strip and even with nobody else in the room, 5 minutes on the treadmill caused the power strip to kick off

This happened twice and both times I nearly hyperextended my knee because of the abrupt stop of the machine The free weight options were also either 5 pounds or 30+ pounds… not super helpful The pool was also constantly crammed with screaming kids, which wasn’t always the nicest background noise when trying to work in my room or be on meeting calls Also meant I never had a chance to just go sit in the hot tub Adult-only hours for the pool/hot tub would be a great management change!Overall, probably wouldn’t stay here again, personally

6. Fairfield Inn & Suites by Marriott Albuquerque North (2-star hotel)

About this hotel

Less than a mile from Interstate 25, this relaxed hotel is 2 miles from Cliff’s Amusement Park and 5 miles from the Indian Pueblo Cultural Center.The casual rooms feature flat-screen TVs, minifridges, and microwaves, as well as desks, tea and coffeemaking facilities, and free Wi-Fi. Laid-back suites add sitting areas, sofabeds and/or TVs.Breakfast and parking are complimentary. Other amenities include a bright dining room, a gym, a hot tub and an indoor pool.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Cliff’s Amusement Park
  • 14 min drive to Albuquerque International Sunport
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned pools 18 times
  • The fitness center has free weights and treadmills
  • Guests praised the nightlife

Feedback From Real Customers

Travel B

Wonderful stay! Rooms were bright and clean Plenty of parking Large bathroom and comfortable beds

Staff was kind and helpful Front desk called our room shortly after we arrived to be sure all was satisfactory! There was a nice alarm clock/outlet/USB port on one side of the bed Would have been really nice to have one on both sides, but not complaining! Breakfast was typical, but all looked fresh and hot Nice options including eggs, bacon, sausage, and waffles Various cereals, pastries, fruit and yogurt Was surprised by the number of good restaurants in walking distance of the hotel!

Courtenay O’Connell

We stayed here from July 7 to 11, 2022 It was worth the extra bucks to be in a quiet, comfortable, friendly place The front staff checked us in quickly and good-naturedly

We had a first floor room, near the door to the lobby We thought it would be noisy, but it wasn’t We were next door to a family of 4, and never heard themThe room was cool and comfortable The bed gave us the best sleep in any hotel we’ve stayed in Everything worked well – the TV, outlets, lights, air conditioning and plumbingThe breakfast each morning was usually good, though their version of an egg muffin was too dry The scrambled eggs, bacon and sausage were very good, when available Every day fruit, yogurt, cereals and waffles were for breakfastThe hotel is just off the interstate, close to lots of good restaurants & places to shop The parking lot is well lit & there are plenty of parking spots It’s also easy to get into and out of

Alexi Lopez

Front desk staff is extremely friendly, especially the gentleman with the glasses who usually works the evenings Our room is spacious and the location is perfect, with some dining options just a few feet away The daily morning breakfast is delicious, the best out of the 5 hotels I’ve stood in throughout this week long multi-state trip

I would most definitely stay here again

7. Painted Lady Bed & Brew

About this hotel

In a former brothel and saloon dating from 1881, this quirky guesthouse in the historic Wells Park district is a mile from both the Marble Brewery and Interstate 40.The 2 charming, old-world suites have living rooms, kitchens and patios, plus Wi-Fi and flat-screen TVs. The 1-bedroom suite adds a sofabed; the other has 2 bedrooms.There’s a patio with a fire pit, and evening craft beer and snacks are offered. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • Guests praised the bathrooms
  • Walking distance to the Explora and the New Mexico Museum of Natural History and Science
  • 12 min drive to Albuquerque International Sunport
  • Guests praised the service
  • Guests liked “Fire pit”, mentioned 16 times in reviews
  • Guests praised the bar

Feedback From Real Customers

Jessica Wojtasek

Had an excellent stay here on our first trip to ABQ The neighborhood is awesome – it’s residential but walking distance to several craft breweries and doesn’t have the touristy vibe of old town (although you can walk there in like 15 min if that’s on your list) It’s really centrally located and totally safe

The rooms are very well decorated with local art and prints I felt kind of pampered here, there are a lot of really nice personal touches Jesse was a wonderful host and has done an amazing job of restoring this propertyWe stayed in the Lottie suite and loved having a kitchen and living room

David Divine

We really enjoyed our stay at the Painted Lady The suite was immaculate and plenty of room for my wife and I along with my folks Plenty of nice touches, especially if you’re interested in exploring the beer scene in Albuquerque

Jesse is super friendly and knowledgeable to steer you in the right direction for breweries and/or restaurants The courtyard is comfortable and bright My wife really enjoyed the fire pit We will definitely return

Jennie Garst

We loved, loved, loved our stay in the Lottie suite at the Painted Lady Bed & Brew! Jesse thought of every detail to make a stay at the Painted Lady perfect The suite was beautiful and cozy and beyond our expectations Jesse was such a wonderful host too

We enjoyed talking with him and learning about the area and the Painted Lady We can’t wait to go back and enjoy another stay! Thanks, Jesse!

8. Best Western Plus Executive Suites (3-star hotel)

About this hotel

Just off the I-25, this modest all-suite hotel is 5.5 miles from Old Town Albuquerque and 7.7 miles from Albuquerque International Airport.Unpretentious suites with separate living areas feature free WiFi, flat-screen TVs and desks, as well as minifridges, microwaves and coffeemakers. Some suites have balconies. Kids 17 and under stay free with an adult.Complimentary hot breakfast is served in a casual dining area. There’s a heated indoor pool and a whirlpool, plus a steam room, a sauna and an exercise room. Parking is free for cars, trucks and RVs.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Cliff’s Amusement Park
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “Sofa bed” 11 times
  • Guests praised the breakfast
  • Guests liked the fitness center
  • Guests liked the indoor pool and praised the hot tub

Feedback From Real Customers

Stefanie Crosswhite

Me and my husband stayed 2 days here at this hotel, it was our 23 anniversary, I have to say it was very nice and quiet not too busy at all We swam and relaxed in the hot tub with no one else around it was so nice Beds could be a little more comfy and the water didn’t drain in the tub properly, other then that it was awesome!! Would stay here again for sure

Oh and props to Jill she was so sweet!

Linda

The girl at the front desk, Celeste, was very nice That was the biggest plus I remember, but other than that, there is not a whole lot of plus when it comes to this hotel Unless you count the black sock that was in the corner of the room when we arrived

Maybe the plus was the bobby pin on the floor (so we knew the room had not been vacuumed)? I have stayed at worse hotels, but I have also stayed at much better hotels for the same price It is not in the greatest locationunsafe intersection where Google tells you to turn left, but if you don’t want to get in an accident, it is best to drive up a little further and do a U-turn But the main reason we will no stay again iswe stayed in the beginning of July and I was looking through my bank activity and I saw a $197 charge from this hotel on August 1st (3 weeks later) I disputed the charges and then called the hotel The nice girl said that she had been fielding calls like mine for some time She explained that for the whole month of July a portion of the tax was not being taken out of each customers payment method It sure would have saved me some trouble knowing that my card was not subject to fraud like my bank thought it might be Would an email to each customer have been too much to ask for?

Fernando Anorve

Stayed here a year ago forgot to write a reviewBeds were comfortable, sheets clean, pillows nice and comfy Did not have any issues with the front desk at all very friendly when leaving with a “have a good day” , “have a good night”

Floors in the room were clean Very spacious for all of our luggageI would recommend this place

9. Holiday Inn Express Bernalillo (2-star hotel)

About this hotel

This modern lodging is a mile from the I-25 and a 15-minute drive from the Santa Ana Events Center, while a championship golf club is an 8-minute drive away.The straightforward rooms come with desks and flat-screen TVs, plus pull-out sofas, premium cable channels and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add minifridges and microwaves.Amenities include a free breakfast bar, an indoor pool and whirlpool, as well as a fitness center and parking.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 4 min drive to Santa Ana Star Casino
  • Guests praised the friendly service
  • Guests mentioned air conditioning 12 times
  • The fitness center has free weights and treadmills
  • One of the few hotels in the area with an indoor pool
  • Guests praised the hot tub

Feedback From Real Customers

Lynda Poe

We really enjoyed our stay here The room was beautiful, updated, clean and very comfortableThe bathroom is well equipped with nice towels, shampoo, conditioner, body wash and blow dryer

The breakfast was nicely presented and has quality choices I always eat oatmeal and they had raisins, walnuts, honey, brown sugar and a wonderful thick slice of fresh raisin bread, yummy!!!

G L Parker

Nice place to lodge and rest

Room was clean We had a standard room reserved and enjoyed the king size bed! We had our children with us so the staff was very accommodating with extra towels and blankets and pillows The breakfast was gourmet with plenty to choose from — eggs, sausage, cinnamon rolls, cereal, etc That’s something that’s important to us when we book a hotel I wish we could have stayed longer to enjoy the pool and wash some clothes in the guest laundry area! There were restaurants nearby as well Overall pleased with accomodations!

Heather Hurst

Perfect! Staff was exceptional, room was clean, actually clean They were completely full, but it never seemed full The only thing I would say was not perfect was the elevator was a bit slow at times, but by no means was it an issue

And breakfast was great! I don’t stay in the Albuquerque area much, but when I do, I will always go to Bernalillo to stay at the Holiday Inn Express!

10. SpringHill Suites by Marriott Albuquerque North/Journal Center (2-star hotel)

About this hotel

Set along Highway 25, this straightforward all-suite hotel is 7 miles from the Sandia Peak Tramway and 8 miles from the Cibola National Park.Bright suites with modern decor feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofas, microwaves, and tea and coffeemaking equipment.Parking and a breakfast buffet are included. Additional amenities consist a refined lobby lounge, a fitness center and an indoor pool, along with a patio lounge and a picnic area.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Cliff’s Amusement Park
  • 17 min drive to Albuquerque International Sunport
  • Guests praised the service
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Madelyn Carrier

It was a great place to stay! The rooms were very clean and neat! Beds were comfy This hotel is very convenient for parents or even people that are looking for a place to stay for the hospital, it’s connected basically to the hospital just with a overhead pass way to get to the hospital I find this very helpful in the hotel because some people need a place to stay for there children!

D R-J

A nice hotel Love the rooms Very clean, kudos to housekeeping!I did have problems with the heating/cooling system in one of the King suites

It kept coming on coolvery cooland would not go to heat or even turn off I was treated like an idiot by several people about it because they didn’t believe I had done everything correctly to get heat They figured I didn’t know how to use a very easy thermostatI finally got someone who gave me another room and later told me I was right Someone had reprogrammed it to be nothing but cold, constantly, and they were working on fixing it Her name was Angel, I think, and she did me right and I appreciate itI also had concerns about an extra 40 dollar charge and someone did eventually get back to me with an explanation I appreciate that tooSo, despite the rocky start I had with being at this hotel for the first time, I liked the second room and the hotel Breakfast was typical free fare, but it was cooked well and tasted good Nice clean eating space They also had chocolate milk which gives them total brownie points!!I would stay there again Nice location too

Rebekah Deane

We arrived to check in to our room that we had reserved a month prior, specifically called the location to reserve a handicap accessible room with a roll-in shower on the first floor as we are traveling with our son who uses a wheelchair When we arrived we were told that those rooms were all taken & were only available on a first-come, first-serve basis What is the purpose of a reservation if they do not reserve the room you requested? While the girl at the front tried to be accommodating & contacted her manager who approved a discount, it still defeats the purpose of a reservation and made life more difficult and has us assured that we will not be using Marriott in the future if this is their policy

11. Albuquerque Marriott Pyramid North (4-star hotel)

About this hotel

In a pyramid-shaped building off I-25, this upmarket hotel is 2 miles from Cliff’s Amusement Park and the Anderson Abruzzo Albuquerque International Balloon Museum.Down-to-earth rooms come with sitting areas, coffeemakers, flat-screen TVs and WiFi (fee). Some have sofabeds. Suites add separate living areas, minifridges and wet bars. Club quarters have access to a lounge with free continental breakfast and evening appetizers.There’s a relaxed restaurant, plus an atrium lobby bar. Other amenities include an indoor/outdoor pool, a gym, a business center and 18 meeting rooms. Parking is available for a fee.

Things You Need to Know

  • 8 min drive to Cliff’s Amusement Park
  • Guests liked the relaxed restaurant
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “waterfalls” 15 times
  • Guests praised the lobby
  • Guests praised the fitness center, which has weight machines
  • Guests praised the atrium bar

Feedback From Real Customers

Lindsey Grinde

We stayed for one night and we loved it The room was comfortable and suited our family of 5 Breakfast was great and we loved the selection

The common area is very welcoming and comfortable The staff was very friendly and helpful Our kids enjoyed the pool just said it was a little cold A hot tub would’ve been awesome We will definitely stay again if we’re in the area

Ryan Erwin

This is our first stay at the Marriott Pyramid in Albuquerque and I must admit that we’ve been impressed Our room is very nice and comfy The showers are hot and have great water pressure and the bed is great

Now for the best part of our experience here – the guy behind the desk running the show tonight – Drew We can’t thank him enough for his hospitality He went above and beyond to accommodate our family after being on the road for 15 hoursGreat service and a 2am check in are a rare and unusual combination, but Drew knocked it out of the park

Lindsay Norman

We love this hotel and stay every time we visit Albuquerque We had a room with no AC and they happily moved and upgraded us, it was a smooth process so that was appreciated The staff is professional and very kind and accommodating

It’s my understanding the hotel is severely understaffed based on their standard and the hotel was booked to capacity during our stay You can feel that but everyone takes it in stride Joe, the bartender was amazing and we hope y’all give him a raise! Thanks for a great experience

12. Hilton Garden Inn Albuquerque/Journal Center (4-star hotel)

About this hotel

Adjacent to the Albuquerque Journal Center Business District, this modern hotel is a 2-minute drive to Interstate 25.All rooms and suites offer traditional decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) at the casual restaurant. There’s also a 24/7 convenience store. Guests can visit the fitness center and the indoor pool and hot tub. Additional amenities include 1,200 sq. ft. of meeting space and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 7 min drive to Cliff’s Amusement Park
  • Some guests complained about the bathrooms
  • 15 min drive to Albuquerque International Sunport
  • Guests liked the friendly service
  • Some guests complained about the casual restaurant
  • Guests mentioned lobbies 10 times

Feedback From Real Customers

Don German

This has got to be the Joke of the Hilton Brand They do not live up to the brand and service that you expect and get from other Hilton hotels At check in my room wasn’t ready, so went to dinner and came back

Still not ready? “We only have 2 in housekeeping” was the response I was given So, I get stuck in another part of the building Pool is closed for remodeling No other options (According to other reviews I should be GLAD of that)Being a Hilton Honors Member doesn’t get you anything more, as they charge your card for the benefits, they are supposed to offer free to you I have talked to hotel management and even hotel chain customer serviceThe room was clean, and the a/c worked Shower head was so dirty with corrosion and “water conservation” you couldn’t get wetUsed the restaurant for breakfast, only 2 tables had anyone at them Waited close to 10 minutes to get waited on Then I had to eat without silverware and napkins Finally got up and went to get my own coffee that I ordered from the grab and go station at the door There they had no lids, stirrers or sugarI have stayed at many Garden Inns, and multiple Hilton brands in my corporate and personal travels over the last 20 years This is by far the worst experience I have seen ever My next stay in Albuquerque will NOT be at this place

Scott Martin

My room had technology problems Requested a fix, new remote was sent which didn’t fix the problem Notified front desk at check out, ask about a credit to offset

None was given Later, once my invoice was emailed to me, learned that I had been billed for restaurant charges that were not mine (occurred before my check-in even) I had to spend time resolving this from work, speaking with Janet who said she was a manager Not a good experience She was very condescending and needed to perform research before offering a credit Once the credit hit my account, it was short by $5So silly So many places for me to choose when I travel Why treat people this way?

Adam Figuracion

The hotel room was decent, but the rest was alright It will be better when renovations are finished The business center was under renovation and the door says to ask the front desk for help with business center needs

I needed some documents printed, but the front desk said they couldn’t help me, so I had to go to Staples The pool was very uninviting with its rotten smell

13. Residence Inn by Marriott Albuquerque North (3-star hotel)

About this hotel

Off Interstate 25, this understated all-suite hotel is a mile from Cliff’s Amusement Park and 4 miles from the Anderson Abruzzo Albuquerque International Balloon Museum.The simple, colorful suites offer free Wi-Fi, flat-screen TVs and desks, plus kitchens and pull-out sofas. The 1- and 2-bedroom suites add separate living rooms; some feature fireplaces.A breakfast buffet, an evening social and parking are complimentary. There’s also a seasonal outdoor pool, a hot tub, an exercise room and a sports court. Other amenities include a BBQ area, a business center and a coin-operated laundry.

Things You Need to Know

  • 5 min drive to Cliff’s Amusement Park
  • 14 min drive to Albuquerque International Sunport
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

TruthSeeker

The place has friendly staff The breakfast menu was limited The cook in the kitchen was friendly and efficient

The vegetarian scramble was very good Just a note to the management to not keep the vegetarian scramble under the same lid as the sausage/bacon The meat smell permeates to the vegetarian dish Please consider putting the eggs and meat side by side and the veggie scramble separately We had an issue with the heating/ cooling vent not working in one of the bedrooms When I informed the front desk, there was no reaction A simple regret or even an apology for the inconvenience would be appreciated

Javren W

No place to put suitcases in the rooms No foldable luggage holder and no furniture that was a good spot for the suitcases that did not require us to move them around during our stay We wound up using a bedside table, the dining table, and the dining chairs

Other than this problem and a few minor cosmetic issues, the hotel was what I expect from (and why I prefer) Residence Inn: a good place to get a decent night’s sleep with a full kitchen and a living room to make your stay more comfortable while awake

Ashlee Smith

I have been a loyal Marriott Platinum member for several years and I stick by the brand, however I stayed at this particular hotel for a week in June 2022 on a work trip and this is by far the absolute worst Marriott property I have ever seen The property itself was old, run down and in desperate need of a refresh The “gym” is so small that it was hardly useable

The customer service, though is where I draw the line The assistance from the two on site “managers” Eugene and Brenda is non-existent and appalling Not exactly sure what they are “managing”Early on in my stay the refrigerator in my room broke, spoiling all of the food that I had purchased for the week I did move rooms, but I had to restock the fridge with all of the food that had spoiled The staff confirmed the refrigerator had, in fact broken The front desk requested pictures (which were sent and housekeeping confirmed this with what was in my trash, or so I was told…) and stated a manager would get back to me asapOver a month has now passed and neither Eugene or Brenda have bothered to even reply to my emails I have sent several now, and not even so much as a courtesy replyWhile still on site I asked several times to speak with one of the managers to get this issue resolved and neither employee was ever anywhere to be found to even have a conversation with me There was always some excuse as to why I couldn’t speak with one of themI am honestly shocked that the Marriott brand continues to allow this slum of a property to use the Marriott nameThis place and it’s customer service (or lack thereof) is a disgrace to the Marriott brand

14. Crowne Plaza Albuquerque, an IHG Hotel (4-star hotel)

About this hotel

Featuring Southwestern decor, this cozy hotel off I-40 is 3 miles from both the University of New Mexico and Old Town Albuquerque.Featuring free Wi-Fi and flat-screen TVs, the modest rooms have coffeemakers and balconies. Upgraded rooms offer city or mountain views; suites add minifridges and separate living areas. Room service is available.Dining options include a refined, ranch-inspired restaurant and a casual lounge bar. There are indoor and outdoor pools, a hot tub and an exercise room, as well as coin-operated laundry facilities.

Things You Need to Know

  • 6 min drive to the Indian Pueblo Cultural Center
  • Guests mentioned the rooms are clean but outdated
  • Guests praised the friendly service
  • Guests mentioned “cantinas” 15 times
  • Guests praised the views
  • The fitness center has elliptical machines and treadmills
  • Guests praised the nightlife

Feedback From Real Customers

Nikki Micale

This property is great Reasonable price, great rooms, excellent customer service from Brian at the Registration Desk and the restaurant staff too The room was clean, well maintained, and quiet

There is not much available within walking distance for food or entertainment as I had hoped there would be, so I was bored for the evening The quality, preparation, and service for the food was excellent! pool was very full with other guests and kids which was great for them, but I would have liked to have a live band or musician during the evening Overall a great experience

Avenda Marketplace

We came into town for a weekend getaway this place looked amazing online they really fluff it up With anticipation of a relaxing weekend by the pool we find out after booking that the pool is closed for no particular reason Called Guest services several times to get basic information about places to eat or fresh linen and towels no one answered

They also offer breakfast but it’s an Additional charge I suggest going to FLYING STAR CAFE it was a place I found online and it was amazing I wish they had a hotel I would probably have had a better time Unfortunately Crowne Plaza doesn’t meet its online presence so be forewarned you are just paying for a bed and a shower and a pretty lobby (why they got the 3rd star)

JL DaPilot

Well as far as hotels I would recommend just die to the fact that the housekeeper named Ruby went above and beyond for what ever I needed or my family needed She never hesitated and just because I recommend this their service Excellent when it comes to the rooms Now as for the front desk can get busy but they are very friendly as soon as they greet you you feel welcomed

Try it once won’t be disappointed Two pools are better than one and the view is pretty cool

15. Courtyard by Marriott Albuquerque (3-star hotel)

About this hotel

This modern hotel is a mile’s drive from the Vista Del Norte Shopping Center and an 8.6-mile drive from Old Town Albuquerque.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas and another TV.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner. There’s also a business center with workstations and printers, and 4 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 7 min drive to Cliff’s Amusement Park
  • Some guests disliked the air conditioning
  • One of the few hotels in the area with room service
  • Guests mentioned “dogs” 15 times
  • Guests praised the grounds
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool

Feedback From Real Customers

Duran

I just had two complaints (1) the fan in the bathroom was so loud and annoying (2) they left no soaps or lotion on the sink

Everything else was good Oh, the younger lady there, her name escapes me, was a bit rude I arrived there on Sunday at noon and she said she absolutely had no rooms available until 3, without even looking So I run over to eat and right as I sat down to eat I got a message saying my room is ready I’m not a mean guy but I think, to some people, ignorance is bliss Some training may need to take place in order for people to understand There were a few other things but I can let them slide I think this hotel is a few staff changes away from a five star

Debra Elrod

Front lobby undergoing renovation so there is some inconvenience right now But the desk clerk and manager were so helpful They put us on the first floor as my dog was ailing so couldn’t walk steps

The hotel is very near a major highway so it is noisy but convenient for getting on I-25 The rooms are very nice No carpet and beautiful interior Once renovations are done it should be a great place to stay

Jennifer luikens

This hotel is so noisy right on the freeway I will never stay here again I called to change rooms for a quiet room and they said they were sold out

How in the world is it sold out? Who would ever want to come to this town ever? I guess I am not getting any sleep tonight And look at all of the reviews online saying this hotel has cockroaches I cannot wait to get out of here in a few hours

16. Sandia Resort & Casino (4-star hotel)

  • Address: 30 Rainbow Rd, Albuquerque, NM 87113
  • Phone: (505) 796-7500
  • Ratings: 4.2 (13875 reviews) Very good
  • Website : Sandia Resort & Casino
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary casino resort with brightly decorated rooms & suites, plus a spa & a golf course.

About this hotel

Set in a Pueblo-style building, this contemporary casino resort off Interstate 25 is 6 miles from Sandia Peak Tramway and 11 miles from downtown Albuquerque.Decorated with Southwest-style furnishings, the bright rooms and suites come with flat-screen TVs, soaking tubs and free Wi-Fi. Suites with whirlpool tubs are also available.In addition to the casino, there’s a spa, a golf course, and a seasonal outdoor pool flanked by cabanas. Dining options include an upscale steakhouse, a buffet eatery and several lounges. Live entertainment is staged in the outdoor amphitheater and ballroom. Valet parking is free.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to the Anderson-Abruzzo Albuquerque International Balloon Museum
  • Guests praised the service
  • Guests praised the upscale restaurant
  • Guests mentioned “bingo” 173 times
  • Guests liked the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Nick Peterson

We stayed here for two nights on the back end of a 5,000+ mile road trip across the country We desperately needed a day or two of rest and relaxation before we made the final 750 miles home – and decided to stay hereThe bad: The price per night for this place is insane

They wanted over $400 a night for the room alone, which of course is crazy expensive Back when we paid for rooms in Vegas I never paid anywhere near that, and for much bigger, newer roomsMediocre: The poker room was drastically understaffed and the staff they did have was not friendly Not that I blame them really, they are overworked and underpaid The seats were not comfortable, they didn’t have many trolleys for drinks and whatnot and the beverage service left a lot to be desiredThe good: The staff is friendly, the casino is well lit, secure and well stocked The hotel and the rooms themselves were great, very clean – just not worth the price tagAt the end of the day if they want to charge high end Vegas prices they need to provide a high end Vegas experience, and that includes a solid, amenable wait staff and gambling staff

S A Lands

Customer service is horrible since the pandemic Everything is a fight here We rented their super suite for $1500/night for a girls trip

They made every aspect of the stay difficult Weeks before we requested early check in When we arrived, they wouldn’t honor it AND even tried to make us wait an extra hour to check in at 4! The restaurant wouldn’t take a reservation and we’re going to make us wait an hour The sports bar tried the same thing b it there were so many empty tables that we walked in and sat down-after they’d hassled us all day, we’d had enough Our trip to the spa was bad too They had oversold day passes so the hot tubs and saunas were too crowded to use even if you’d paid for a service and expected the amenities They obviously have way too much funding from somewhere, because they don’t care a thing about guest experience!

Roshelle White

Extremely disappointed! We booked our room for one night, on a Monday and it was $300 When we got to our room and decided to checkout our dinner options, we realized we could only eat at the fast food grill The sports bar was closed for maintenance

I decided to DoorDash dinner only to find out that the dasher can only deliver to the front desk and I had to go downstairs and get my order We tried to bring up alcohol that we bought at the store but the casino wouldn’t allow it When we asked where we would be able to buy beer in the casino, a security guard pointed us towards the gift shop that closed at 7pm By this time it was already after 7 There were only two towels in the bathroom of our double queen bed room Makes no sense We found a long black hair in the tub The only positive is the bathroom had a really nice tub with good water pressure We went down to the casino and found out that your not allowed to drink on the casino floor You have to sit at the bar and finish your drink! I have never been to a casino this terrible No fun!!

17. Best Western Plus Rio Grande Inn (3-star hotel)

About this hotel

Off Interstate 40, this rustic-chic hotel is 7 miles from Albuquerque International Sunport (airport) and a 10-minute walk from the tourist destination of Old Town Albuquerque.Simple rooms with southwestern themes offer free Wi-Fi and 42-inch flat-screen TVs, plus minifridges and Keurig coffeemakers.Freebies include an area shuttle and parking. There’s a casual bar and grill where breakfast is available (fee). Amenities also include an outdoor pool, a hot tub and an exercise room, plus a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to San Felipe de Neri Church and the Albuquerque Museum of Art and History
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 44 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the pool and the hot tub

Feedback From Real Customers

Chris Salinas

Great experience during my 2 night stay Staff very friendly and they even applied a discount I didn’t know I qualified for when I checked in Had breakfast and dinner in the restaurant and both meals were fantastic

Bed was just right as far as firmness goes My TV stopped working at 9pm and the maintenance guy was in my room in less than 5 minutes to fix it which I really appreciated The location is great, close to the freeway and easy to get around Would absolutely stay here again!

Loretta Rodriguez

This hotel deserves 5/5 stars for the customer service alone! As someone traveling to NM for the first time, I felt well attended to and safe Gillian and Jasmine stood out the most They were all so attentive, suggested nearby restaurants and sight seeing, and one night even sent up a microwave to my room for my dinner

The cleaning staff also do a great job and are very considerate! This is a great stay for newcomers as it’s close to Old Town, great coffee shops, and even has a Starbucks and Burger King across the street The free breakfast was delicious and some of the best I’ve had as it’s made to order! Shuttle bus service is amazing to and from the airport and other nearby attractions The only things that weren’t the best is that the hotel itself is a bit outdated and the pool was still covered even though it’s end of April and weather was in the 70s & 80s Fridge also made a lot of noise at night

Jocelyn Pace

This was a great pet-friendly hotel Very clean, very helpful and knowledgeable desk staff They were super kind with our late arrival due to being stuck on I-40 due to the Sixty Six Fire

My husband and son reported the food was quite good I liked the location, which made it easy to reach historic sites, restaurants, and shopping After a long week on the road, we planned two days here for some downtime It was a lovely place to spend a couple daysI did dislike the prevalence of skunky pot smoke outside the doors closest to our rooms The smell persists well into the hallways It makes it rough for those of us who are allergic Luckily, it doesn’t travel into the rooms, even when folks are smoking directly outside the air unitsMy only room recommendation: room microwaves! We have food allergies and frequently bring things to microwave when traveling I realize this may be a difficult prospect given the age of the hotel–electrical updates are difficult to configure Even a couple lobby microwaves would be helpful

18. Hyatt Regency Tamaya Resort And Spa (4-star hotel)

About this hotel

Offering views of the Sandia Mountains, this upmarket resort is 3 miles from the Santa Ana Star Casino and 4 miles from the Coronado State Monument.Refined rooms feature free WiFi, flat-screen TVs, minifridges and coffeemakers. All have balconies or patios; some offer mountain views. Suites add separate living areas; upgraded suites have whirlpool tubs and/or kitchenettes.There are 5 restaurants, including a seasonal poolside option, as well as a convenience store/deli. Other amenities include 3 outdoor pools and a luxe spa, plus stables, tennis courts, a golf course and walking/bike trails. Parking is available for a fee.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Some guests complained about the bathrooms
  • 6 min drive to Santa Ana Star Casino
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “horseback riding” 35 times
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Armin Sternberg

At the bare minimum a resort should have a working hot tub In the two hours I have been here I have found that this place is far from everything there is no access to a hot tub for men If you are a woman you can access hot tub for $30 daily spa fee

Room is nice Bur no microwave Beds comfortable staff friendly 8n room one small coffee per person Otherwise Starbucks I can’t wait to get back home and use my community hot Tub!

Amanda McCaig

The Tamaya might be one of my favorite places on earth My husband and I recently got married at the Tamaya for a small intimate wedding this past May, we had all 50 of our guests from out of state staying at the resort and not a single person was disspointed

in fact everyone was blown away The customer service was incredible and they made everyone feel so special and significant The Santa Ana Pueblo is stunning and embodies everything that I love so much about New Mexico From the hiking trails, bike rides, horse back riding, and amazing restaurants, it truly is the most serene place in the area! I will absolutely be staying here again (hopefully soon!)

Abby O

We stayed here to finish our two week road trip and relax It was just what we needed before heading home Everything was in good condition and clean

The staff were welcoming, friendly, and helpful The food was very good and not too expensive for a resort My kids had a great time and we were able to relax before driving home We would definitely stay here again

19. TownePlace Suites by Marriott Albuquerque Old Town (2-star hotel)

About this hotel

Set in a commercial neighborhood off I-40, this relaxed all-suite hotel is 4 minutes’ walk from Indian Pueblo Cultural Center and 2 miles from Old Town.Streamlined studios with colorful accents provide Wi-Fi and flat-screen TVs, plus kitchens and sitting areas. The 1-bedroom suites have city views and separate living rooms.Amenities include a convenience store, a 24-hour gym, and a terrace with a BBQ. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 5 min walk to the Indian Pueblo Cultural Center
  • 12 min drive to Albuquerque International Sunport
  • Guests praised the friendly service
  • Guests mentioned showers 14 times
  • The fitness center has free weights and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Bob Arneal

Justin was awesome at check-in Rarely in my 30+ years of traveling and hotel stays have I encountered such quality service, cheerfulness and undivided attention at check-in Taking my elderly mother on her final cross-country road-trip; we arrived a bit early

Rather than stall or make excuses, Justin went far above and beyond to get us into our room as fast as possible, all while he helped get us familiar with the area I’ve stayed in $1600/night hotels where the service wasn’t this good Well done, Marriott In my book, you’ve got a hero in Justin Oh, and… the room was awesome — slightly on the expensive side, but quite upscale and worth every penny

Jonathan Lacson

Facility was state of the art, everything worked and was nice, and the staff were very attentive and friendly Shoutout to Justin who was very kind and gracious during my 2ish month stay — he deserves a raiseTaking a point off because of the laundry — the dryers did not dry all the way (and before you ask, yes I cleaned the lint traps

) I had to run the dryers twice (which I didn’t appreciate from a cost perspective) or hang up my damp shirts around the room and blast the AC if time was a constraint

John Matranga

Rooms were well-appointed and spacious Decor was nice throughout in the room and in the common areas The greatest “minus” related to the free breakfast

Much of the food for breakfast is off-limits to guests A gatekeeper and physical barriers blocked access from getting juice, cereal, yogurt, bagels, and the like My guess is the purpose was to control room costs related to breakfast, but the effect on guests is to make people wait and feel uncomfortable asking for juice Drop the barriers please and guests will be happier

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