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11 Best 5 star hotels in Richardson, TX (2022)

5 star hotels in Richardson, TX

1. Renaissance Dallas Richardson Hotel (4-star hotel)

About this hotel

Next to the Charles W. Eisemann Center for Performing Arts, this contemporary hotel is also 0.3 miles from the Galatyn Park DART train station and 9 miles from the Galleria Dallas mall.Modern rooms come with marble bathrooms, desks with ergonomic chairs, coffeemakers and flat-screen TVs. Suites add separate living areas, minifridges and microwaves. Some units have access to a club lounge providing free continental breakfast and evening appetizers.There’s an atrium seating area with a waterfall, a casual restaurant and a lounge, plus an indoor pool and hot tub. There’s also a fitness room, 30,000 sq ft of meeting space and a business center.

Things You Need to Know

  • 5 min drive to Dark Hour Haunted House
  • 3 min walk to nearest transit
  • Guests praised the clean rooms but some complained about the kitchenettes
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “festivals” 10 times
  • Guests praised the fitness center
  • Guests liked the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Alicia Lindeman

Rooms were extremely spacious and clean The bed was stupidly soft and comfortable We got the junior suite and it comfortably slept two adults and two kids

The window in the living room was one entire wall top to bottom The same in the bedroom The bar tenders were so sweet and very friendly at the bar downstairs Staff was nice as well the the indoor pool, which was a very nice size as well as the hot tub

Vanessa Stringer

Loved every minute of our stay Great staff, especially at the bar 😆 Everyone was so friendly and accommodating We stayed in a Junior Suite and it was clean and quiet

Pet friendly (although we didn’t take ours), close to shopping/entertainment/restaurants Indoor pool amd jacuzzi were clean and perfect since it started raining! We’ll definitely be staying here again A+++

Melissa Mick

Very nice hotel The lobby is clean, and the front desk staff are very polite My kids love the pool here

The hot tub is nice for relaxing Another plus is the work out room! State of the art machines and very clean Starbucks in the lobby was VERY convenient! We had a very nice stay here, but the only downside is that due to covid they are severely understaffed, and you can no longer get your room cleaned or re-freshed daily When you pay $200 a night for a room, you kind of think having fresh towels and your bed made come with the package No, it does not I travel with kids, and we go through towels and need our trash taken out daily The trash was piled up down by the elevator in the morning It is a very clean hotel otherwise, and the staff is friendly, so I give a 3 star

2. Hilton Garden Inn Dallas/Richardson (3-star hotel)

About this hotel

This modern hotel, showcasing an extensive art collection, is a 2-minute drive to the intersection of US Route 75 and President George Bush Turnpike, and 4.5 miles’ drive from Plano.All rooms and suites offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) and there’s a casual restaurant with a covered terrace for al fresco dining, as well as a 24/7 convenience store. There’s also a fitness center with a cardio theater and free weights, an indoor saltwater pool, a whirlpool tub and an outdoor sundeck.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 6 min drive to the Heritage Farmstead Museum
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott Lunder

Hotel is fine if it’s your last resort to stay somewhere Staff and polices are pretty horrific As a diamond member I get breakfast for free each morning at Hilton Garden Inn’s but not at this hotel for whatever reason

I ask the front desk for my breakfast vouchers and they told me they just don’t do that at this hotel for diamond members but I could use $20 towards breakfast or the pantry since I was staying 2 nights Would have been nice to know that before booking…I then spent $24 at the pantry on Saturday night I go to checkout Sunday morning and my bill is $14 for food I told them it should be $4 as I spent my $20 towards the pantry They then tell me I have to use $10 on night 1 and $10 on night 2 as it can’t be combined for the stay Would have been nice to know that before I checked out! I told the front desk I stayed at a Waldorf and when I had food and beverage credit they allowed me to use it all on one day, so how was I suppose to know it couldn’t all be used at once Their response was “this is just our policy” They should probably communicate that at any point The staff poorly communicated everything during my stay Definitely wouldn’t have booked this hotel if I knew this Many things in life aren’t certain, but I can assure you I certainly won’t be returning to this property

Courtney Kalb

I had a room that was not as clean as I would have liked staying at a Hilton hotel – and thankfully I left a review and the staff fixed my room while I was gone for the day They also left some snacks for me and a note letting me know I could contact the manager if I needed anything else I appreciate the customer service and the staff working to make my stay better

I will definitely be back again and appreciate the hospitality and care

Clayton Cummings

This was our 3rd stay here, and possibly our last Nice, clean rooms But they no longer replace towels, linen or toiletries unless you put in a request

There is no discount for this either The whole place smelled like sewage and we were never given an explanation for it 4 days, same stench Elevators sounded like they were falling apart Last day there, 1 of them was out of orderStaff were friendly, but not like most places Check-in involved asking for my ID, inserting my card for incidentals, and her handing me my room keys while saying “elevators are over here” Check out was “Checking out? Thank you”That was all we got this time Actually a bit disappointed in the hospitality Could have saved a good bit of money for that, or stayed in a more welcoming hotel, like The Staybridge

3. Courtyard by Marriott Dallas Plano/Richardson (4-star hotel)

About this hotel

A mile from Route 75, this contemporary hotel is 6 miles from Curtis Culwell Center arena and 8 miles from the Firewheel Town Center mall.Modern rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers; some add sofabeds.Parking is free. Other amenities include a relaxed restaurant/bar, an outdoor pool and a 24-hour fitness room. There’s also a furnished terrace. Breakfast is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 5 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “Bistro” 20 times
  • Guests liked the bar

Feedback From Real Customers

Amanda Nicole

Had a great stay over the weekend My only complaint is I wish they had complimentary breakfast the price to buy something frozen like a lean cuisine is very high

Almost forcing you to pay for the also extremely high rate for a basic continental breakfast or buy something of barelyhigher but of basic same value from their bistro which is at least prepared freshly This is a major flaw in the services offered by this hotel in my opinion

4. Hampton Inn & Suites Dallas/Richardson (2-star hotel)

About this hotel

In a business park off Highway 75, this relaxed hotel is 8 minutes on foot from the Charles W. Eisemann Center for Performing Arts and 4 miles from Sherrill Park Golf Course.Straightforward rooms with dark wood furnishings feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms include sofabeds, while suites add wet bars.Parking is complimentary, as is a hot breakfast buffet served in an informal dining room. Other amenities include an outdoor pool, a gym, a 24-hour convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the clean rooms, which have TVs
  • 7 min drive to Dark Hour Haunted House
  • 12 min walk to nearest transit
  • Guests liked the friendly service
  • Guests mentioned “a pillow” 13 times

Feedback From Real Customers

Patrick McLaurin

Mattresses are average at best and too firm Pillows are worthless, don’t maintain shape, and it took all 4: 3 under my head (for height since they collapse) and 1 under my body (to soften the mattress) Good thing we were 2 in 2 queens and not 4 people! I tossed and turned all night both nights

Breakfast was just as bad as Holiday Inn Express: calling it food is generous Orange colored drink, but not orange juice For all the money spent on the hotel, 2/3 of the things I’m there to do were utter failures: sleep and eat breakfast Even the hot water was inconsistent but enough to take a decent shower Only 1 of 2 elevators worked so there were some long waits I mean, fairly pathetic for the price Best Western Plus puts it to shameAlso, don’t stay in the same room with non-family You can’t lock the bathroom door You can’t shut the bathroom door It just slides along the outside of the bathroom wall The door is wider that the door shaped hole in the wall and that’s it

Sunny Lohmann

The friendly and accommodating staff saved me one morning after the running water was out in the hotel I was stying at down the road Not only did they smoothly check me in over the phone at 6am, when I arrived at 7 the desk clerk was aware of me and got me into a room right away and it was such a relief! The night clerk had explained everything Then he said, please enjoy our complimentary breakfast once you get settled

I know that’s for guests who have already spent the night, so he didn’t have to do that, but he seemed to actually care that I was taken care of The rest of the week showed this was no exception The staff are intelligent and honestly cheerful and helpful Not fake like they are reading off a customer service script These are real, actually nice people I would say I’ve lived in California too long and it’s just Texas hospitality, but the hotel I was escaping from was the exact opposite so this staff are special Thank you to the staff for all they did for me, all the little kindnesses are so much appreciated And the manager should know he or she is doing an excellent job hiring and leading great people I will recommend this hotel with gushing praise

Najla Allure

I greatly recommend staying at this hotelJanuary 2022, I stayed for 6 days at this establishment The rooms were very clean and the bed was so comfortable

During breakfast hours, they have vary of breakfast options The customer service that was provided by Mr Lyons was excellent He was professional and welcoming throughout my stay

5. Courtyard by Marriott Dallas Richardson at Spring Valley (3-star hotel)

About this hotel

This straightforward hotel is a 4.6-mile drive from the University of Texas at Dallas and a 6.5-mile drive from the Sherrill Park Golf Course.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, a 24/7 exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the George W. Bush Presidential Library and Museum
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned lobbies 15 times
  • Guests liked the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Claire Noh

I’m giving 2 because some workers are nice But the rest of the hotel is not desirable for any business traveler/long term stay In most cases, the front desk people are helpful but one man didn’t understand what concierge is, and he doesn’t really try to do anything but shrug lol The hotel is very outdated and almost no soundproof

Overall, my coworkers and I decided to go to Hilton or other Marriott properties

Sed Bezzy

I came to book a room on the night of 02/08 to the morning of 02/09 The night audit working was very rude I came in rang the door bell which he completely ignored, as well as called the front desk while I stood there and watched him not answer the phone

I am a current platinum elite member and I can’t believe this type of treatment especially in this area Maybe would try another Marriott in the area with better customer service

Francisco Mendoza

Property is older but clean Easy to park, access room The rooms were fine, not fancy but comfortable

Every room has a balcony which we loved However the love seat in the room was covered in stains down the side Pool was good, shallow and clean The staff was friendly and professional, the young lady that checked us in was one of the most welcoming person I have ever met Coffee in room, and Starbucks in lobby but limited hours Great location to main street Richardson and hwy 75 also close to the DART Would stay again

6. Hilton Richardson Dallas (4-star hotel)

About this hotel

Set in a business district, this upscale hotel in a redbrick tower building is also 8 miles from the high-end shops of Galleria Dallas mall and 16 miles from Downtown Dallas.Modern rooms come with free Wi-Fi and flat-screen TVs, plus minifridges, coffeemakers and pillow-top mattresses. Upgraded rooms add iPod docks and microwaves. Suites feature kitchenettes and separate living areas.Parking and an area shuttle service are complimentary. There’s a refined restaurant, a sports bar, an outdoor pool and a hot tub. Additional amenities include a 24-hour gym, a business center and 15,000 sq ft of meeting space. Breakfast is available for a fee.

Things You Need to Know

  • 6 min drive to Dark Hour Haunted House
  • 15 min walk to nearest transit
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 48 times
  • Guests praised the views
  • Guests liked the outdoor pool

Feedback From Real Customers

Warren Brown

Not really a 4-star hotel More like a 3-star hotel with a pretty lobby/bar area Parking should have been covered or valeted for $14/day, but is just a self-park lot around the building

Firm mattress and weak air conditioning In-room TV was large but didn’t work very well The TV guide didn’t function and all the channels were labeled incorrectly It also had a hard time turning off Some noise from the DART train Toilet paper was thinner than my dreams of being a pro athlete Elevators are pretty run down too Good deal for the $60 per night special rate we found, but mediocre for the $74 w/parking + tax and fees Good location for our trip that had drives to Plano, Dallas and Addison, but probably wouldn’t book again Most staff and guests didn’t wear masks

deanna bolanos

After being on the road for 7 hours straight, found out my children which are in Mexico were not able to board their flight With that said I had to spend the weekend in Dallas, TX I was tired and was scared to not find a clean and reasonable hotel

I stopped at one of the Hilton locations and called the reservation line from out in the parking lot The young man that answered the phone was so helpful, kind, and pleasant to speak to He demonstrated empathy towards my situation He was able to work with my budget and helped me with a reservation at the Hilton Richardson location were I was able to get a room for the weekend at the budget I had in mindIf I could rate my stay at the Hilton Richardson location any higher I would definitely do so I knew from the moment I walked in my money was well spent When entering their facility you can definitely see it is clean, pleasant and their employees are just amazingThis facility had a computer available for me to be able to work on my college classes, and the lady upfront was able to assist me in extending my check out at 1pm (instead of 11AM) with no additional fee since my kids will be flying into Dallas Airport late evening She also informed me that I am able to stay in the lobby for however long I need to after I check out Which is really helpful since I would have to find where to kill time since the weather does not permit to be in my vehicle for long period of timesMy experience has been overall satisfactory, and know for sure moving forward, Hilton will be my place to stay at

Stephanie Teague

Staff was nice but overall this hotel is poorly run Rooms weren’t ready at 3:00 check-in because they were still being cleaned Many of the rooms wreaked of cigarette smoke, AC inside the rooms was broken all weekend and elevator wait times were way too long

The AC worked in common areas of the hotel and aside from cigarette smell in many of the rooms the rest of the hotel appeared well maintained and fairly clean While I won’t be returning to this hotel, most of these issues can be easily fixed so hopefully hotel management will step up to ensure future guests have a much better experience than we did

7. DoubleTree by Hilton Hotel Dallas – Richardson (3-star hotel)

About this hotel

A 3-minute drive from Highway 75, this relaxed hotel in the Richardson Telecom tech-business corridor is 3 miles from the University of Texas.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus custom-designed beds. Suites add separate living areas and kitchenettes. Club quarters offer access to a private lounge with perks such as breakfast and evening snacks.An area shuttle and parking are complimentary. There’s a bistro restaurant serving Texas fare, plus a casual bar. There’s also an outdoor pool and a 24/7 fitness center. Other amenities include 13,000 sq ft of meeting space and a business center.

Things You Need to Know

  • The rooms have minibars
  • Guests liked that this hotel is near restaurants and bars
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the professional service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned microwaves 19 times
  • Guests mentioned “cookies” 93 times

Feedback From Real Customers

Ginika Ugoeze

My church had an an event here and right from the time of the booking, they were attentive to our needs to ensure that our program was successful I do really appreciate the hotel staff especially Ms Linda and Mr Tommy Mr Tommy and his team were exceptionally helpful in getting the hall set up for us and providing all the extra stuff we needed

The rooms were clean and comfortable Thank you all…surely gonna be back!

Abril Goforth

One of the glasses in our room was not clean Like, no attempt had been made to clean it The light on the bathroom mirror will not light, so the bathroom is very dark

The rest of the room has poor lighting, as is true for most hotels Makes applying makeup a challenge But the rest of the room appears to be clean The bed is comfortable The location is easy to access from the highway and was good for our needs

Kalvin K

Room was nice and big You have to actually request maid service if you want one It was not automatic

Perhaps it’s a COVID thing nowadays It actually has a microwave but I didn’t see until the last day because it was black and pushed far back into the cabinet I needed one and called front desk but didn’t tell me there was actually one in the room, instead said to use the one down in the lobby Overall, a good hotel to stay at

8. Aloft Richardson (3-star hotel)

  • Address: 1160 State St, Richardson, TX 75082
  • Phone: (972) 234-4007
  • Ratings: 4.2 (570 reviews) Very good
  • Website : Aloft Richardson
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed quarters in a modern hotel featuring an outdoor pool, plus a hip lobby bar & a gym.

About this hotel

Surrounded by office buildings and restaurants, this modern hotel off Highway 75 is a mile from the 51-acre Spring Creek Nature Area and 4 miles from the Heritage Farmstead Museum.Casual rooms feature free Wi-Fi and 50-inch flat-screen TVs. Suites add sitting areas; some come with balconies.Parking is complimentary. Breakfast (fee) is served in a laid-back cafe. There’s also a trendy lobby bar with a pool table, plus a fitness center and an outdoor pool.

Things You Need to Know

  • 5 min drive to Dark Hour Haunted House
  • 3 min walk to nearest transit
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Flywith Dinh

A very pleasant stay with the Aloft Richardson Front desk staff were very nice and accommodating with check in a breezeThere’s a car park for hotel guests at the back with an overflow car park opposite the hotel which makes parking really easy

Rooms were comfortable and quite new which made the stay relaxingThere’s a convenience store in the lobby which also sells hot food items for breakfast and a wonderful barNice pool area and gym with decent equipment Lifts were fast and a nice and cosy hotel environment

Jim

This is a very nice hotel that is located in a great area The rooms are spacious and quiet You won’t hear kids running around the hallways as the rooms are nicely insulated that helps with noise

The bad part of this hotel is what they don’t tell you aboutIncidentals!The hotel isn’t cheap to begin with Over $100 a nightWhen you check in though, they will charge your credit card for the room, taxes and fees PLUS they will charge your card $50 for Incidentals (room service, long distance calls, drinks from the bar, pay per view movies, etc)But they will charge you $50 PER NIGHT for how ever many nights you stayFor those of us on a budget, it really hurt after paying $430 for 3 nights and then checking our bank balance to find that we were charged $581!So be prepared to be charged an additional $50 per day you stay at the hotel They will only tell you that they charge $50 but, they don’t tell you that is per dayIt will take up to 10 days before your card is credited for that charge

Kesha Mccauley

Recently stayed over a weekend in a 1 King Bed Savvy Suite The hotel lobby, bar area typical of any other Aloft

so let’s jump straight to the random observations of the room itself One of the most poorly designed rooms I have ever stayed in The room had a separate living area (sofa with pullout bed) with the King bed in a separate back area The air circulation was extremely poor in the back area where the bed wasvery stuffy and uncomfortable with nothing but a ceiling fan to recirculate hot airmeanwhile in the front area where the pullout bed was, you had to keep the air on freezing just to try to make the entire area a comfortable temperature The light switch for the bedroom area and the living space was one in the same The refrigerator was awkwardly positioned under the bathroom sink next to the toilet area The shower door opened inward and not outward and was just a tight fit with the placement of the toilet There was absolutely no ledge or anywhere to place your shower gel, shampoo etc in the shower They did not have any bedding for the pullout bed in the room so you have to call and request it I observed several people throughout the weekend down at the front desk requesting bedding for the pullout bedWhy not just already have it in the room? The room was clean and very spaciousjust very poorly designed

9. Drury Plaza Hotel Dallas Richardson (3-star hotel)

About this hotel

At the junction of US-75 and Highway 190, this casual hotel among commercial plazas is 1 mile from the Charles W. Eisemann Center for Performing Arts and Corporate Presentations. It’s 17 miles from the Dallas World Aquarium.Contemporary rooms come with Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living rooms with pull-out sofas.Free soft drinks and popcorn are provided daily. A modern bar in the lobby offers cocktails and light fare. There’s also an outdoor pool with a sundeck and lounge chairs. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 2 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the modern bar

Feedback From Real Customers

fran godsey

My stay was amazing!! First of all every staff member was so friendly and helpful The hotel in general is very nice and clean The free breakfast and dinner plus 3 adult beverages was the best! Also we had access to fountain drinks 24 hours in the lobby

The hotel bar and kitchen was very nice and drinks and food anywhere we went in the hotel was so good! My room was so big and so nice much bigger than a typical 2 queen bedroom in a hotel Pool area was very nice and actually had plenty of towels to use unlike most hotels I highly recommend this hotel Very family friendly!!! I will always be looking to stay at this hotel chain from this point on I absolutely cannot say enough great things about this hotel!

kat

Fantastic hotel in Dallas! I stayed here for work and it was perfect Service was great, people are very nice and accommodating, room was large with good amenities, and the whole place was pretty clean They serve breakfast and also unlimited soft drinks and coffee/teas all day

I went down to get a hot tea every night Did eat at the Kitchen twice during my stay and enjoyed it Had the Bavarian pretzels, a turkey club, and even the berry dessert All were tasty! And the parking garage is free! Would definitely stay here again and look forward to when I can!

Patrice Russell-Simpson

This was the best stay I’ve had The staff were wonderful, the pool is amazing and the food is so tasty! Everyone is so polite and kind My room was clean and catered to with care

They checked us in earlier than anticipated after just getting off the flight I enjoyed Dallas so much more after being here I will be staying here again The variety at the buffet was amazing You also get free drinks during your stay Talk about all inclusive!!!! This is your best deal! I’m already looking to book my next stay 🎉

10. Hyatt House Dallas/Richardson (3-star hotel)

About this hotel

Set in the North Texas Metroplex area of Richardson and Plano, this contemporary, all-suites hotel is 15 miles from downtown Dallas.The modern studios come with separate living and sleeping areas, flat-screen TVs with premium channels, and free WiFi. Suites add fully equipped kitchens and separate bedrooms.Freebies include a buffet breakfast and parking. Other amenities include an outdoor pool, a hot tub, a fitness center and a sports court. There’s also a 24/7 market and a grocery delivery service, plus a guest laundry, a business center and meeting facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are large
  • Some guests complained about the bathrooms
  • 8 min drive to Dark Hour Haunted House
  • Guests liked the friendly service
  • Guests mentioned “omelettes” 15 times
  • Guests praised the breakfast

Feedback From Real Customers

Aamir Sayeed

Very good hotel apartment style with kitchen and homely rooms The only issue is cleaning & room services are not so easy to schedule and the facilities are a bit aging Some things in the room like bathroom shower, taps etc are wearing out and may not work properly

On the bright side, Internet was stable and fast enough for my office work to run smoothly 👍Overall great bargain for the price

Kanoi Ruiz

My family and I loved it here! Our room was sleek but also homey because of the living room and full kitchen Our room and public amenity areas were very clean The breakfast spread is pretty great too, there’s something for everyone

Last but not least the housekeeping crew and front desk staff were amazing They all had such friendly and fabulous personalities yet super professional I can’t say anything bad here We will miss itShout out to the staff; thank you for making our stay so comfortable and I loved talking to yall

Kristen Credeur

We stayed at Hyatt House in Richardson Texas for a cheerleading competition The hotel staff was super friendly I just wish it would reflect the hotel itself

The halls smelt horrible The rooms had no wash cloths When asked they said they had none due to people hoarding them That’s strange Then when we needed more towels on the 3rd night they had to check if we could have any because the housing staff was gone for the day This was at 7:00 PM They did end up finding someOur friends that were staying at the hotel went to the snack area and purchased some chips and they had expired the month prior I wish we would have had a better experience

11. The Westin Dallas Park Central (4-star hotel)

About this hotel

Off I-635, this modern hotel is 3 miles from Galleria Dallas, 4 miles from NorthPark Center and 8 miles from the Cavanaugh Flight Museum.Bright rooms feature beds with pillow-top mattresses, flat-screen TVs and Wi-Fi (fee). Club rooms provide access to a lounge with free continental breakfast, all-day snacks and afternoon appetizers. In-room massages are available.Shuttle service to Galleria Dallas and NorthPark Center shopping malls is complimentary. Other amenities include an outdoor pool and a fitness center. There’s also an atrium cafe-restaurant and a plush lobby bar, plus a business center and 30 meeting rooms.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the George W. Bush Presidential Library and Museum
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned lobbies 83 times
  • Guests praised the views
  • Guests liked the outdoor pool
  • Guests liked the plush bar

Feedback From Real Customers

Deborah Somoye

This Hotel is a very beautiful one located around downtown in Dallas It’s spacious and have a nice ambiance The swimming pool is an exciting place too

It has a ball room that can be used for event and other rooms that can be used for a training or group activity There is an escalator and elevator The kitchen service is also greatthe rooms are super clean with a large window to view Because the hotel is a high rise, you will enjoy the view from your roomit’s beautiful There is a valet parking but I feel it’s too expensive per night for $21-$23😕 You can do a self parking behind the building

kaylin ascherl

This hotel has the BEST service I’ve ever received, the people are amazing Cleanliness, location is decent depending on where you are trying to go All types of amenities

& Beautiful One thing to keep in mind You have to pay to park in their garage which is a bit difficult to get back and forth to, especially with bags – IF you do not get a good spot So – pay a bit less for garage (not sure if charges daily or each time in/out as you use your key card or ease of valet & text to get your car rolled up in 5 minutes

Niecy Cameron

I’ve stayed here a few times but the last time I came it was very strange Lots of people who didn’t have a room was there and they don’t have security and their cameras don’t work There was an incident and staff wanted no parts in trying to help

Valet is really nice and friendly There is free parking across the street and across the street from Benihana Nice location and a 20 floor hotel Restaurant and bar in the lobby Breakfast is buffet style and the food is good The dining staff are nice but definitely are more kind to certain people

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