hotel for couple

12 Best 5 star hotels in Redland, MD (2022)

5 star hotels in Redland, MD

1. Hyatt Regency Bethesda (4-star hotel)

About this hotel

Set atop Bethesda metro station, this upscale hotel is 4 miles from the Washington National Cathedral and 8 miles from the White House.Refined rooms come with complimentary Wi-Fi, flat-screen TVs, iPod docks and coffeemakers. Allergen-free rooms are available. Suites add separate bedrooms.Dining options include an upmarket steakhouse, a casual grill and a cafe/bar. There’s also a gym and a 12-story lobby atrium, plus a business center and meeting space.

Things You Need to Know

  • 18 min drive to the Washington National Cathedral
  • Guests liked that this hotel is near restaurants and bars
  • Some guests disliked the kitchenettes but others liked the beds
  • Guests liked the friendly, professional service
  • Guests mentioned “Ballroom” 11 times
  • Guests liked the fitness center
  • The hotel has a boutique store
  • Guests praised the bar

Feedback From Real Customers

The Maldonado’s

Great location and amenities Morton’s is one of my favorites, and they are located in many nice hotels like this one Make sure you visit on the evening

Our tour had breakfast arrangements, missed the eggs on the last two mornings of the trip To their credit, staff was kind, attentive and accommodating Starbucks in the house too (for those Cafe lovers like us) Safe “business” area, and parking is just around the corner Modern feel with plenty to do around the hotel

Eva S

It’s a good business hotel, quiet standard, could be any brand really Pros and cons below:PROS:Large spacious room with nice expansive views onto the main street, gets good light during the day Comfy bed

There’s a desk to work at if need be Nice staff at the hotel, very accommodating and caring Very clean, good observation of covid rules etc Food served during the event was good too, tasty, good temperature- I recommend the current kitchen staff can certainly cater for breakfast tooAreas to IMPROVE:No breakfast, no pool/spa; the air in the hotel was so dry most event delegates were complaining about difficulty to sleep at night, myself included – I strongly recommend to get lots and lots of green plants, maybe install some air humidifiers for the winter months The shower head was full of limescale – need to check those details and replace Maybe add a picture(s) in the room, some softer interior details – interior now looks so sterile, plain

Mitch Grussing

We visited DC for leisure, and we felt that this hotel was the perfect balance of convenience, comfort, and value Driving in from out of town, it was easy to get to this hotel by car, and the Metro stop made it easy to get to all the big sights around the capital Our rooms were clean and nice, and the bed was comfortable

Yes, you have to pay for breakfast here, but there are tons of options nearby, including several in the lobby I was perfectly happy with Starbucks and Dunkin; my husband and his parents sought fancier eats in the morning The only bummer was that there’s no pool and hot tub But still I’d give the place a full five stars because we were truly satisfied with this hotel

2. SpringHill Suites by Marriott Gaithersburg (3-star hotel)

About this hotel

Off I-270, this informal all-suite hotel is 2.2 miles from the Universities at Shady Grove and 6.5 miles from Lake Needwood.Unfussy suites have free WiFi, iPod docks, and TVs with premium cable channels, plus separate living areas with pull-out sofas. Kitchenettes provide microwaves, minifridges and coffeemakers.Freebies include a breakfast buffet and parking. There’s also a 24/7 fitness center, in addition to a business center, meeting rooms and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 12 min drive to Seneca Creek State Park
  • Guests praised the service
  • Guests mentioned microwaves 15 times

Feedback From Real Customers

Whiting Wicker

Carpets were dirty The twin beds took up most of the room There was the sofa bed, but it had no sheets – we had to order them twice before they came

Worst of all, the free breakfast (well, we probably paid for it out of the $27500 one night stay) I was hoping they would have a nice selection for one’s personal taste – especially for the room rate The eggs were cold hard boiled, no fruit, there was milk, cereal, and some packaged waffles Juice too Forget trying to find any hot scrambled eggs or omelettes – they didn’t offer any McDonald’s would have been better We were the only ones wearing masks in the crowded room that had no social distancing during this latest COVID outbreak – and the dirty looks we got from patrons – I don’t think it was because we are interracial – but you never know The looks were like “Why are you here? – “Do you really belong?” – “How can you afford this place?”

Jasmin Leu

Big and clean room with fridge, microwave and TVBreakfast was delicious good choice Oat milk and fresh fruits were a highlight

Negative is that there is to much single use plastic involved Instead use real plates and mugs and glasses Would be much more environmentaly conciousIf this changes 5 stars are appropriate

Michael Sadowsky

My interactions with the staff were excellent When I asked for sheets for the pullout they had them right awayThis location’s breakfast has not fully recovered from COVID yet

There was breakfast, but more limited than I would normally expect from a Springhill, and lots of individual packages, and less hot food optionsThis was the smallest Springhill room I have ever stayed in We had a King with a pullout, and when the couch was pulled out the door to the room could not be fully opened I’m not sure how that isn’t a fire hazard

3. Cambria Hotel Rockville (3-star hotel)

About this hotel

Surrounded by the restaurants of downtown, this informal all-suite hotel with modern decor is 7 minutes’ walk from both Rockville train station and the Beall-Dawson House, a circa-1815 home offering tours and a museum.Understated rooms provide pull-out sofas, free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Some have living rooms.Amenities include a relaxed restaurant/coffee shop, an indoor pool and a gym. Parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Guests praised the bathrooms
  • 15 min drive to Seneca Creek State Park
  • Guests praised the friendly service
  • Guests mentioned “movie theaters” 10 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

David Lezette

This place is an unbelievably good deal The rooms are HUGE (be sure to ask for a tower room) It’s a bit of a drive from DC, but we plan on staying here any time we come back

This hotel offers an experience you typically don’t get unless you’re spending an additional $100-200 per night Be sure to walk to the town square in Rockville where you’ll find families with kids playing in the water park when the weather is warm Great hotel for families

Anonymous

The staff is very unfriendly we said hello and attempted to be friendly after making 8 hour trip with a baby But, They did not say hello or welcomed to the hotel

“keys, wifi, elevator to the left” is all they said we asked for a change to do laundry, and the staff refused There was no coffee in the morning, and 2 staff were talking to each other while guests were waiting for coffee Location and building are fine, but service is terrible

Mike Larrick

OK but quite expensive for the quality Rooms are clean and large, but not a lot to write home about No bath, only basic cable

They will charge you $20 for parking, which seems scammy They tell you they’ll validate parking but don’t mention they’ll charge you for it For a hotel on the outskirts of beltway suburbia, you’d think they would include that with the room I didn’t take a boat in Also they will send you spam emails and texts to sign up for their club

4. Hilton Garden Inn Rockville-Gaithersburg (3-star hotel)

About this hotel

Adjacent to Interstate 270 Technology Corridor, this suburban hotel is a 2-minute drive to the National Cancer Institute and 3 miles from the Shady Grove Metro Station with trains to Washington D.C..All rooms offer custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an American restuarant with an outdoor patio, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 2 meeting rooms, a ballroom and a business center, plus an area shuttle within 3 miles of the property.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 13 min drive to Seneca Creek State Park
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Denise Cyr

Super nice front desk staff! They were courteous, friendly, and very helpful The room was nice There were a couple of small things that need to be repaired

The location: the hotel is located in a business park environment So, the view is of roads or the parking lot There are shops about a half mile away They have an indoor pool and hot tub Breakfast is pretty basic fare There is a bar in the restaurant So, nothing fancy But, the staff is superb!

Jason Lee

In terms of hospitality and comfort, this stay at the Hilton Garden Inn Rockville-Gaithersburg hotel was by far one of the most best and memorable experiences Joyce and April both helped our two families check in quickly and easily allowing us to make the most of our short stay Not only that, they also took the time to get to know us and found out that it was our 4 year olds birthday and made it extra special by giving him a really memorable present

It’s these little things that make us keep coming back to Hilton and if you’re ever looking for a comfortable, friendly stay, look no further!

Courtenay Marshall

The hotel is clean and well maintained but a little tired and could use some upgrading It’s located in a convenient and nice neighborhood The restaurant staff was very friendly and helpful

The hotel still is not cleaning daily which is fine but I called 4 times and visited the front desk in person asking to get the in-room coffee replenished including waiting up late last night for someone that would be “right up” I’m typing this in need of coffee desperately I’m a Hilton Diamond member and besides a 25 cent bottle of water at checkin there has been no acknowledgment It’s just about impossible to get responses If you just need a room and don’t care about indifferent “service” then it’s fine to stay here Don’t forget to bring your own Kuerig coffee pods if you are staying more than one night Tried to check out on the app but that wasn’t working so went to the front desk and the girl at front desk was busy on a FaceTime call with her friend and couldn’t be bothered to talk and said put the key in the jar Indifferent “service” by the hotel staff from beginning to the end

5. Residence Inn by Marriott Gaithersburg Washingtonian Center (3-star hotel)

About this hotel

Off I-270, this casual all-suite hotel is a 5-minute walk from shopping and dining at the RIO Washingtonian Center, and 20 miles from Downtown.Contemporary studios have free Wi-Fi and flat-screen TVs, plus desks, kitchenettes and pull-out sofas. The 1- and 2-bedroom suites add separate living rooms.Freebies consist of a breakfast buffet, weekday evening socials and parking. There’s a seasonal outdoor pool, a fitness center and a BBQ/picnic area. Other amenities include a meeting room and a business center, as well as a convenience store and guest laundry facilities.

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 11 min drive to Seneca Creek State Park
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned “suites” 10 times
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Gloria Jewell

Overall it was a fine place to stayCONS The breakfast was not good at all Soggy waffles, dried out sausage, the eggs were okay

I stay places with breakfast in mind and that was not one I would want to have again The stay was Over priced I felt compared to the marriott Renaissance Cleveland that I was in the weekend before for $50 cheaper and only 5 min walk from the house of blues right downtown where my concert was at Not real close to late night food placesPROS The staff were friendly, the room was clean and comfy The area was nice and I felt safe walking around at night

A Med

Speaking to a handicapped accessible room Shower seat extended past the tub making it impossible to use the shower curtain to keep water off the floor Since housekeeping is limited this meant I had to ask for extra towels to soak up the water on the floor

There is a phone installed on the wall that is so close to the grab bar that it makes it difficult to use the bar effectively so my son has knocked the phone off the hook a few times when trying to gain his balanceRoom didn’t have dish soap or towels and dish set was a bit incomplete We reserved a king bed suite and got a queen studio Considering my son is 16 and needs space due to his surgery that is a huge adjustmentMany of the lights on the property do not work which becomes an issue of safety at night I had to use my cell phone flashlight to navigate the property and also to figure out how to use the card to enter (no light at the door or lights in the parking lot) which isn’t the easiest thing while pushing my child in a wheelchair that needs two hands to do so Accessible entrance is not easily found Went to two doors because the one near the parking lot wasn’t accessible and the one near the courtyard was (super steep incline on the ramp to that door)If you don’t have to consider safety and accessible options it’s likely ok I stayed here before many years ago but my son at that time was not wheelchair bound so I didn’t notice all these problems thenThe hallways do have smells of food and animals but the room appears to smell ok Our tv also doesn’t work properly It allegedly was on 86:100 but barely a whisper as far as volume

Charleen Shakman

This place rips off veterans Really, they’re ripping off the citizens of the United States by not honoring the government rate for official travel But also ripping me off, because I’m going to have to eat the difference based on the way travel reimbursements work

Occasion: Work travel- Booked online for 3-8 April at government rate of $199- Shortened reservation to check out 6 April before my arrival date ( my Th/Fr meetings were cancelled) and was not informed of a rate change, nor did I receive an updated confirmation reflecting a different rate)- Offered proper documentation per their website at check in and was told they didn’t need (looking back, this could have been a foreshadowing but it’s not uncommon for businesses to not want to see ID so I didn’t infer trouble at the time)- Called on the 5th to extend until Friday again (they added back the meetings on Th/Fr) and was not informed of a rate change, nor did I receive an updated confirmation reflecting a different rate-When I received the bill, even though they had listed the correct rate at the top, they charged me $328 for all but the last day (smh on that one) And to make matters worse, when I tried to call the hotel and Marriott to get the adjustment, they denied me!Would I return/recommend? Not if you’re military or government on official travelFWIW, the husband is a Hilton Honors member and has never had an issue of this nature or a response of this type from Hilton I’m already looking into whether I can transfer my status

6. The Hotel at The University of Maryland (4-star hotel)

About this hotel

Set between Paint Branch Stream Valley Park and the University of Maryland campus, this polished hotel is off US-1 and a mile from the nearest metro station. It’s 12 miles from the National Mall.Featuring floor-to-ceiling windows, the bright rooms have free Wi-Fi, flat-screen TVs, and coffeemakers. Upgraded rooms include access to an executive lounge with perks such as breakfast and hors d’oeuvres, while studio and 1-bedroom suites add kitchenettes.There’s a casual restaurant, a Greek-inspired eatery, and a low-key lobby bar, as well as a pizzeria and an all-day bagel shop. Other amenities include a 24-hour gym, an indoor pool & a luxe spa.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests liked the friendly service
  • Guests praised the casual restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests praised the breakfast
  • Guests praised the views
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Kelsey Brow

The staff is really, really nice!! Easy to get to by public transit— you can call their shuttle to get you from the metro, but it only runs on weekends right now bc of the pandemic It’s about a mile walk in an easy flat area if you don’t have too much luggage or it’s a nice day Beds are super comfy and the showers are great

The toiletries provided are lightly scented and smell great! The rooms are kind of dark at night which I don’t really like, but they are otherwise great Nice and clean The light switches are all electronic buttons which might take you a few minutes to work out but once you get the hang of it it’s kinda nifty The pool and gym are solid and the conference amenities are very attractive as well I haven’t been to the spa myself but a friend got her nails done there and had a great experience The bar is wonderful, though the beer selection is pretty smallThey make a great bloody mary!

Jenny Terry

I loved my stay here! Beautiful hotel with an amazing view Conveniently located just steps from the University of Maryland The staff was nice, the room was immaculate, and the bed was so comfortable

If you are planning a trip to DC this is a great option just outside the district but is located near the metro line I really enjoyed my stay here and hope to visit again

Janna Chan

I have stayed at the University of Maryland Hotel several times over the past few yearsThe rates are good and the service is excellent The staff is very friendly

I wish that some of the rooms had bath tubs instead of just showers but that’s a minor issueThe two restaurants right next to the premises, a pizza place and a bagel place, are excellent and reasonably pricedObviously this location makes sense if you’re doing something at the University of Maryland However, it’s a very clean and professional outfit for anyone staying in the DC area in general

7. Gaithersburg Marriott Washingtonian Center (3-star hotel)

About this hotel

Off I-270, this polished lakeside hotel is 5 minutes’ walk from shops and dining at Rio Lakefront, and 4 miles from both Shady Grove metro station and history exhibits at Beall-Dawson Museum.The understated rooms have flat-screen TVs and Wi-Fi, plus minifridges and coffeemakers; some have lake views. Club level rooms have access to a private lounge with free continental breakfast and evening appetizers.There’s an American restaurant/bar, as well as a cafe, a gym and a business center. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min drive to Seneca Creek State Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “movie theaters” 12 times
  • Guests mentioned “lakes” 46 times
  • Guests liked the nightlife

Feedback From Real Customers

Oktay Erdogan

Due to a project, which got extended over and over again, i spent quite a few months in total here this year Reception, Bar, Security, Housekeeping staff etc were all so amazing

Felt very welcomed here and the overall competence as well as the motivation of the staff to make your stay special was totally outstandingReally gonna miss most of them and hope to see them again!Absolutely recommended from my sideSafe travels everyone!🙏🏼

Rion McKeithen

I visited this location for business travel and was exceptionally pleased with my experience Upon arrival, I received a small welcome gift [as a member of the rewards program], and had a beautiful lake facing room I was pleased that it was quiet and all service requests were tended to with care

During my stay I enjoyed the fitness facility, restaurant, and adjacent attractions at Rio It was very nice to have the option to go to the movie theatre or walk around the lake right next to the front doorEven though there were many highlights of this trip, the best part was undoubtedly the service provided by Carla [front desk] She went above and beyond in helping me with all of my questions and become acquainted with the area I even had a few requests that were not part of the regular offerings and she helped craft and deliver innovative solutions It was a refreshing relief to receive such excellent customer service that would be more commonly associated with the St RegisOverall I strongly recommend this hotel for any business travelers and also believe it would be suitable for families as it quite safe and orderly There are also adjacent attractions for children including a carousel, large arcade and multiple high quality family restaurants

Sue Bai

My daughter and I stayed here last week during the independence day weekend The hotel was quiet, clean and the staff are very friendly and welcoming The location was ideal: we walked over to AMC for a movie-night right across the hotel! The breakfast food was so well prepared I left a note to the food service manager about how much we appreciated the wonderfully prepared food, even though it was a slow weekend with very few customers at the hotel

I am impressed by the quality of the service and highly recommend this hotel!

8. Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr (4-star hotel)

About this hotel

This contemporary hotel with a grand atrium lobby is a 5-minute walk from the Twinbrook Metro Station with direct links to downtown Washington, DC and 2.4 miles to the National Institute of Health.All rooms offer sophisticated decor and custom-designed beds, plus 37-inch flat-screen TVs and free WiFi. Suites add separate living areas.Amenities include a relaxed grill restaurant offering a buffet breakfast and a lobby lounge, plus a fitness center. Business facilities include a business center and 20,000 sq ft of meeting space.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 16 min drive to Brookside Gardens
  • Some guests complained about the kitchenettes but others praised the beds
  • 3 min walk to nearest transit
  • Guests liked the service
  • Guests mentioned microwaves 18 times
  • Guests liked the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Hampus Engstroem

Decent hotel The lobby is really flashy, unfortunately the rooms are quite dated, and mine had a weird smell The shower had some mildew on the floor, and of course the room had an old carpet on the floor as most hotels do

At least the rooms were bigThe on site restaurant had a decent selection of food and beverages, I had the salmon for dinner and it was pretty good I also had breakfast in the restaurant and they did not have the buffet set up, I ordered parfait with granola and fruit and it was good! Main gripe was that they charged for coffee and juice, and quite a lot, so the whole ticket got quite expensive for a really simple breakfast The executive lounge was closed too which was a bit if a bummerOverall it was a decent stay, definitely stayed in worse hotels

Matt Winn

Our stay at the hotel was extremely disappointing On the first night, there was continuous noise until 1am Part of that noise was the hotel staff loudly opening and closing doors up and down our hallway and running a vacuum cleaner which they also carelessly slammed into the door/wall outside our room

When we asked the staff member with vacuum to stop, he refused Part of the noise was rowdy activity in the hallway, which the staff did nothing about despite multiple requests Even later in the week, young people were running around and yelling in the hallways because there is no atmosphere of civility or control by the staff It was very disruptiveOur stay was also disappointing because basic amenities were broken, unavailable, or held at cost For example, the convenient location next to the metro was spoiled because upon return, the door back into the hotel was locked and the card key access was not operational We asked to use a microwave and were told that it would be a $10 extra charge – really? At the price we were spending – which did not even include any room cleaning – it is insulting to me that you’d try to milk even more money out of us for something that could have been set up and finished in 5 minutesConsidering the hotel itself was responsible for these disappointing factors in our stay, I regret paying for the room and don’t think it will be a good idea to return, even though I plan to return to Rockville many times in the future

Teresa Buchanan

This is a conference hotel but it’s also perfect for business travelers Things I loved: super fast elevator, simple interior parking, Starbucks, great bartender and kind front desk people, good work space in the room (huge desk chair), fabulous pillows, every store you need within walking distance, close to DC, AND across the street from a metro stop and regular sized grocery store (Safeway!) My FAVORITE thing? It was So

Quiet!!! Slept great!

9. Bethesda North Marriott Hotel & Conference Center (3-star hotel)

About this hotel

Across from the White Flint Metro station, this straightforward conference center hotel is 1 mile from Strathmore’s museum and music venue, and 5 miles from Brookside Gardens.Traditional rooms have Wi-Fi for a fee and coffeemakers, plus iPod docks, desks and flat-screen TVs. Upgraded quarters add minifridges and gain access to a lounge (open weekdays only) with free continental breakfast and evening appetizers. Some upgraded options include separate living areas and dining rooms.Perks include a 24/7 gym. There’s a high-end bar and restaurant with a casual vibe. The 13 meeting rooms accommodate 2,500 guests. Parking is available for a fee.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • 27 min drive to the Washington National Cathedral
  • Guests praised the service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 30 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Garshét Hatcher

I thoroughly enjoyed my stay at the Marriott, even though it was only for one night The room was modern, spacious, and you can smell the cleaning products when we walked in which is a breath of fresh air The restaurant/bar at the hotel is GOOD

I definitely recommend, the drinks and food exceeded our expectations Our waiter was also very nice!The only slight problem I had was that the washcloth in the bathroom was wet when we arrived, I’m not sure why or what it was used for but what if we had arrived later in the day and it was dry? We would have used a potentially dirty washcloth Also, you’re paying to park in a parking lot behind the building – not a garage

jeff goldberg

Very nice Marriott hotel Friendly and helpful staffPlenty of parking at somewhat reasonable priceSpacious, clean rooms

Superior shower Central location in Rockville MDBreakfast, and dinner available to order and pick up or deliver to your room for $5 fee Limited selection of entrees Complimentary water, otherwise no convenience store, but 7/11 close byPet friendlyHighly recommend

Derryck Holston

My first time there Stayed overnight for a conference connected to the Amphitheater The Service was Outstanding and the room was very comfortable and reasonably priced

The breakfast was DELICIOUS and our Server named MERCEDES was AMAZING!!!!The Amphitheater venue was Fantastic as well!I truly enjoyed the stay and experienceHighly Recommended!👍🏼

10. Homewood Suites by Hilton Rockville-Gaithersburg (3-star hotel)

About this hotel

This contemporary extended-stay hotel 0.8 miles off Interstate 270 is 0.9 miles from the Johns Hopkins University Montgomery County Campus and 2.8 miles from the Shady Grove Metro station.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. Fireplaces are available.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness center and indoor pool, plus a game room & free shuttle.

Things You Need to Know

  • Guests liked the large, clean rooms and praised the kitchenettes
  • 12 min drive to Seneca Creek State Park
  • Guests liked the friendly service
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Nature Duran-Smith

We really enjoyed our stay here! The location was GREAT We also appreciated the free parking Every one of the front desk staff was very very nice

I was pleasantly surprised at our room Much bigger than what I was anticipating! The beds were super comfy and I loved the channels on the TV My room also had a full-sized fridge, a 2 burner stove, and a dishwasher! There was an AC unit that kept the room cold, but I turned it off and used the ceiling fan instead, which was perfect! The shower door wasn’t sliding properly, but the shower was nice anyways We took advantage of the complimentary breakfast which satisfied our breakfast hunger We also took advantage of the pool! It wasn’t crowded at all and enjoyed the jacuzzi The only problem we encountered about 3 times was that our key would stop working suddenly Being on the 6th floor, it was a little annoying to keep having to take the elevator down to get a new key Other than that, my stay was comfortable and amazing and would recommend this hotel to anyone!

Kyle M Brown

Worst stay I’ve ever had at a Homewood Suites Room 362 Arrived around 630pm

1 Arrived with dinner Digital key failed to work even though the app said it was ready The room door was broken and ajar when we arrived So we walked into the room without the need for a key I have never seen this at any hotel I have no idea how can a room be cleaned and inspected and someone misses that the door won’t close This is a huge security issue and calls into question whether rooms are being inspected2 Reported to the front desk and a maintenance man came to the room and after multiple trips resolved the issue by replacing the door plate that holds the door shut3 We could not see any trash cans in the suite After looking in the kitchen cabinet under the sink we found two We placed one in the bathroom and kept the other in the kitchen4 There were no bag inserts for the ice bucket After contacting the front desk we were told housekeeping would bring them by, but they never showed up4b Didn’t matter much because there was no ice machine on our floor See attached When we reported this to the front desk they acted as if this was new information and proceeded to give me directions to the ice machine5 The kitchen faucet was so loose that the entire thing lifted from the granite surface when turning it on6 The bedroom ac unit rattled very loud as if the unit was coming out of the wall We had to switch on the fan instead which was not optimal7 The hot water at the bathroom sink took a while to warm up The sink is likely clogged as it took several minutes for the water to drain8 The closet doors were open, broken, and could not be closedAs a long-time Hilton customer, I was willing to work this out because things happen, so the following morning around 5am, I requested a full or partial refund with the front desk and was told, only a Manger could honor such a request and they won’t be in until 9amI asked to be called, and was not, so around 910am I returned to the front desk and explained the room’s issues to a yet another person, she disappeared to a back office for a few minutes then returned and told me the manager doesn’t come in on Saturdays So the run-around was in playAt this point, I had interacted with 3 different employees and gotten very little serviceBy far, my biggest issue is that management refused to engage and resolve the issue This is the second time that I have stayed at a Hilton property where management leveraged its staff to avoid doing what a manager should do since the employees were not empowered toAnd so, I am left to tell others about the experienceI would not stay at this location again I would not recommend this location

A Med

My wheelchair bound son and I booked a room through our insurance for a ten day visit because our apt flooded In the fifteen minutes it took from the trip being booked and us arriving…They gave away our room for the night but tried to offer us a room the following day They said they could “try” to clean another room but that room didn’t have running water

I learned that our room was given away because as I was waiting in the lobby to check in, the hotel rep was on the phone with our insurance telling her that she gave away the room for the night despite it being available at the time of booking because someone else walked in needing a room before usBasically if you are homeless and need an insurance paid stay, these people won’t care and will give away your fully paid roomETA: the company responded but no mention of a bathroom was in my original complaint because we never stayed here… good ole auto response I guess

11. Courtyard by Marriott Rockville (3-star hotel)

About this hotel

This modern hotel off Interstate 240 is a 12-minute walk from Johns Hopkins University’s Montgomery County Campus, and a 1.1-mile drive from shopping and dining at the Washingtonian Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add separate living areas with pull-out sofas.Social spaces include a living room-style lobby, an outdoor courtyard, an American restaurant and a Starbucks coffee shop. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Seneca Creek State Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 13 times
  • Guests praised the bar

Feedback From Real Customers

Gerard Cudzil

the inside was redone recently and is very nice The outside is a bit of a deterrent If I was driving by I would not go in

But once in the door the lobby, room, and amenities are really nice The service at the Coffee Bar was perfect The woman that served us was Awesome and not to mention we left at 11pm and returned at 8am and she was back!!!! What dedication

Brian L

I feel for the most part that Courtyard in itself just kind of rides off the Marriott name and this one is no exceptionPRO’s – The hotel main floor is very clean, has ample lounge spots and overall very inviting The inside fireplace is very nice and welcoming

The little store off from the front desk is super convenient (also ridiculously expensive) The rooms have been updated(ish) with comfortable beds, new sofas, carpet yet out of place looking furniture with an early 90s persona Room service was great and they replenish with more than enough towelsCONS – The Bistro in the morning is the worst Bistro of all the Marriotts I’ve been to in the last ten years and I’ve been to ALOT The Bistro “opens” at 6:30a through the week and my rewards include free breakfast everyday Would’ve been awesome if someone was actually there at 6:30 and ready to serve Nope 6:40? Nope! Half the time closer to 7am and the poor guy from the front desk has to come over there and do the Bistro employees job BECAUSE THEY DONT SHOW UP ON TIME, CONSISTENTLY!! The food is also way overpriced for what you get, I mean…over $4 for a small bottle of water? Is this hotel THAT broke? Front desk guy needs a raise as he was doing everyone’s job most mornings, by himself The floor hallways are very long and creepy as in new carpet yet odd looking wood doors out of the 80s The keyless cards don’t work half of the time The toilet takes five flushes just to get a piece of toilet paper to actually go down Water pressure is horrible and takes ten minutes to try and get all the soap off you in the shower Undersized room TVs and only two USB ports in the whole room and those two are on top of the alarm clock The outside of the hotel is cringe and unwelcoming The grounds need major focus and look overall unkempt Killed multiple spiders in the room throughout my stay The pillows are way to flat and unsupportive Took all five of them together just to make one good one that kept my neck straight One washer and one dryer for the entire hotel that look like the first whirlpools ever invented and did not wash nor dry good at all Stairwell carpets are stained and you aren’t sure if you’re climbing stairs in a state prison or a hospitalOverall, the lobby felt more like a Marriott while everything else felt like a nice Motel 6 If you’re passing through for the night and traveling alone than this will suffice but don’t expect much because the hotel just doesn’t offer much and the staff is just kinda “there” I will most definitely not be staying with this hotel again and will not book it for any of my employees going forward

12. Sheraton Rockville Hotel (3-star hotel)

About this hotel

Off Interstate 270, this upscale hotel surrounded by bike trails is 3 miles from central Gaithersburg’s shops and nightclubs, and 4 miles from boating and fishing at Lake Needwood.Understated rooms have Wi-Fi, flat-screen TVs and safes, plus tea and coffeemakers. All provide sitting areas. Club level rooms add access to a private lounge with free continental breakfast, evening snacks and nonalcoholic drinks.Parking is complimentary. There’s a casual bar-and-grill restaurant, a convenience store and a 24-hour exercise room. Pets are welcome for a fee.

Things You Need to Know

  • 10 min drive to Lake Needwood
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the service
  • Some guests complained about the nightlife

Feedback From Real Customers

Lewis G

I had my room canceled at another hotel and had to drive to this hotel When I arrived for an early check in, the front desk clerk (Mr Addy I believe) did an exceptional job easing my check in process

He made sure (on his own) that I had an available room and my wife and daughter was able to get some needed rest Great hotel to stay in and when I am back in town again, I know where I will be stayingBest

Raimy beau

For a Sheraton it is not very clean The towels were not very clean But for the price it’s not bad

I paid for breakfast for four days and I only went one day I ordered two egg tortillas and they were fried in butter, but they seemed like they were drowned in that oil I really liked the location, it looks very quiet and is next to some very nice apartments

rennae francis

First things first, they need to remove the pool as an amenity on their booking sites When we arrived, we inquired about the pool and the host stated it was closed due to covid How could that be when the gym was open 24/7? Gym is really small but has enough quipment do get a decent workour

We stayed in a room on the 5th floor Decent size Lacks modern upgrades such as usb charging or just plain outlets at the nightstands Other than that, everything was fine The food laid out in the morning near the elevators were great They have onsite laundry services and also free parking I’d stay there again

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