hotel for couple

19 Best 5 star hotels in Provo, UT (2022)

5 star hotels in Provo, UT

1. Comfort Inn & Suites Orem – Provo (2-star hotel)

About this hotel

Less than a mile from I-15, this straightforward hotel is 5.2 miles from Brigham Young University.The simple rooms and suites feature free WiFi and have en suite bathrooms with showers, as well as cable TV and coffeemakers. Upgraded rooms and suites also have minifridges and microwaves, and suites add living areas with pull-out sofas.Complimentary hot breakfast is provided, and there’s an indoor heated pool and hot tub. Other amenities include a fitness room, laundry facilities (fee) and free parking for cars, buses and RVs.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 7 min drive to Woodbury Art Museum
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Mar Loste

Very disappointing Our room was crawling with bed bugs My companion’s arms and legs were full of bites

We brought it to the attention of management several times Manager did not even get back to us We all know that changing the sheets will not help address the problem Issue was brought up everyday beginning Tuesday until the morning of our check out Sunday Front desk offered to have us change room on Thursday but the property was fully book for the weekend so we won’t have a room for the rest of our stay How convenient I am waiting for the manager or someone to respond to our complaints

Greg Kraft

We had a reservation for a non smoking room When we enter our room around 9 pm the room had a heavy smell of smoke We called down to the front desk to let them know

She said she would put a note so we don’t get charged She said they had a problem with that room and thought they got the cigarette smell out No offer to move us because they were full We suffered through the night Our close stink our sinuses are messed up Very dissatisfied

Janel Gomez

TV did not work, hair dryer didn’t work, bathtub would not drain properly, bathroom floor was sticky and dirty Clothes dryer in the laundry room for customers was broken, took our money and we were never offered to get it back We had requested a non pet friendly room and got a room that showed evidence of pets being there as the bedskirts on both beds had been ripped by claws

They did not have 1 extra tv or hair dryer in storage to immediately replace any broken ones Poor management Do not recommend

2. Sundance Resort (4-star hotel)

About this hotel

Set at the base of Mount Timpanogos, this upscale, Robert Redford-owned mountain resort is 23.4 miles from the Timpanogos Cave National Monument and 14.9 miles from Provo.Rustic-chic quarters feature wood furnishings and Native American accents. Standard rooms come with designer toiletries, coffeemakers, iPod docks and free Wi-Fi, while studio rooms add minifridges and fireplaces. Suites offer kitchenettes or kitchens, sitting areas and decks or patios.Free parking is provided. There’s a grill and a fine-dining restaurant, as well as a cozy bar. Other amenities include a spa, a fitness center and an art studio.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Mount Timpanogos Wilderness
  • Guests praised the friendly service
  • Guests praised the fine-dining restaurant
  • Guests mentioned “Zip line” 134 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Dan Michaud

Came for a corporate retreat event but extended our stay to be able to enjoy it longer Perfect mountain retreat Our cabin view was spectacular

The ski conditions were better than I would have thought considering there hadn’t been any snow in 6+ weeks Was expecting icy, but they do a good job grooming what they have We didn’t see them making any new snow all week yet coverage was not bad Would definitely return for another relaxing stay

Nicole Parish

Another excellent brunch and overall experience with the Sundance team We attended Easter Brunch, the afternoon session, and found it to be as great an experience as when we attended in the morning several years ago The food was excellent, with plenty of availability of everything

The team was fantastic as well, going above and beyond on a busy day to make sure we had a great experience Favorites this year were the prime rib and the brioche French bread Overall, I’d highly recommend and say that you can’t hit this brunch at a bad time

Meghan Burgan

Beyond excellent, it’s an exceptional property We had a studio room I never wanted to leave Adorable balcony with gorgeous tree views, fireplace, super comfy bed and pillows, perfect size for my husband and I

Staff was filled with smiles, great conversation, helpful with recommendations, everyone we encountered was top notch!Every single bar or restaurant was the BEST, especially The Foundry for dinner Definitely make reservations before you arriveWe didn’t have time to ski but I can’t wait to go back and check out the slopes

3. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

4. 5th East Hall – Bed & Breakfast (4-star hotel)

About this hotel

This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.

Things You Need to Know

  • 7 min drive to Evermore Park
  • Guests mentioned “waterfalls” 11 times
  • Guests mentioned showers 31 times
  • Guests praised the bar

Feedback From Real Customers

Melissa Collado Freeze

We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun

The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite

Alex Condie

Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches

Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back

Cole Jolley

My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room

Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend

5. Hines Mansion Bed & Breakfast (3-star hotel)

  • Address: 383 W 100 S, Provo, UT 84601
  • Phone: (801) 374-8400
  • Ratings: 4.7 (191 reviews) Excellent
  • Website : Hines Mansion Bed & Breakfast
  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern amenities combine with Victorian polish & full breakfasts at this B&B in a historic mansion.

About this hotel

This B&B in an 1895 Victorian mansion is a 2-minute walk from the Covey Center for the Arts and a 10-minute walk from Provo’s Amtrak Station.Individually styled rooms, some with turn-of-the-century decor and period furnishings, have free Wi-Fi, whirlpool tubs and televisions with cable channels. First-night stays come with a bottle of Apple cider.A full breakfast is served in the dining room, while cookies, cakes and fruit are available from the kitchen throughout the day. There is also a lounge with an Italian marble fireplace and a library of games.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to the Provo City Center Temple and North Park
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “romance” 11 times
  • Guests praised the breakfast

Feedback From Real Customers

Elizabeth Dodds

This is one of my absolute favorite bed and breakfasts The rooms are unique and beautiful with lovely decorations and furniture The baths are big and the beds are comfy

And the breakfast is scrumptious! We had the lemon ricotta pancakes with a berry spread and sausage on the side So delicious! If you like a classy, quiet bed and breakfast atmosphere, you will LOVE The Hines Mansion

Tiana Alexandria

This BnB is so lovely The decor is beautiful and well thought out We enjoyed listening about the history of the building and pieces inside

They were very, very accommodating despite the mistakes I made while booking (sorry again!) I felt at ease while in the mansion and even more relaxed in our room We stayed in the Library and the Kitty Hines Both were spectacular and it was such fun experiencing both styles Breakfast was delicious and they were mindful of an allergy in our party I will admit that hotel cost factors greatly into my decision when booking lodging, but I we will most definitely be staying at the Hines Mansion again My only regret is not staying here our first two nights in Provo They have popcorn, cookies, water, coffee, tea, hot chocolate and a great collection of movies all ready for your stay We can’t wait to come back!

ColdplayCarrie A

We spent a night in the Eagle’s Nest for our anniversary Everything about the Hines Mansion is awesome They were so helpful and friendly

Since it’s an old house, i was worried about it feeling dirty, but everything was very clean This place has the homey feel with all the extras plus all the things you would get in a nice hotel Even though eating breakfast with strangers is something that isn’t top on our list, it turned out to be so fun! We really enjoyed chatting and found some weird connections between all of us I highly recommend this place It was much better than staying in a hotel Thank you for everything!(Ashley, I found my necklace! But got a new phone so I lost your number 😊)

6. Staybridge Suites Lehi – Traverse Ridge Center, an IHG Hotel (3-star hotel)

About this hotel

Set among businesses and less than a mile from I-15, this unfussy all-suite hotel is an 8-minute walk from shopping at the Outlets at Traverse Mountain and a mile from the Museum of Ancient Life at Thanksgiving Point.Relaxed studios offer free Wi-Fi, flat-screen TVs and kitchenettes, plus sitting areas. The 1- and 2-bedroom suites add living rooms.Parking and a breakfast buffet are complimentary. Other amenities include a heated outdoor pool, a hot tub and a sundeck, as well as a lounge and a gym. Guest laundry facilities are available.

Things You Need to Know

  • Guests liked the rooms
  • 14 min walk to the Museum of Ancient Life at Thanksgiving Point
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Steven Phillips

We had such a good experience overall The staff was incredibly kind and helpful – they always greeted me when I walked in and asked if there was anything they could get me Our rooms were nice and accommodated our group well

The workout equipment was great – much better than most 2-3* hotels I’ve been to Same can be said about the breakfast Overall we enjoy our stay very much

Mary Manuel

I have stayed in this brand hotel in the past This particular location is above and beyond what I have seenThe customer service was kind, courteous, and helpful

There is ample parking The breakfast (even at 9:00 when we came down) was delicious and had a wide variety of food The rooms are pristine Nicely laid out, beautifully decoratedIt was the perfect stop for us on our way from Colorado to California

Brenda Jones Sharpe

This hotel has nice rooms which I’d classify as Mid Tier My highest ranking of four stars for service was all about the employees Everyone I encountered was professional, personable and always polite

Everyone provided a genuine smile or an offer of assistance at every turn This hotel was clean and the cleaning staff took pride in ensuring it stayed that way I highly recommend it

7. Hampton Inn Provo (3-star hotel)

  • Address: 1511 S 40 E St, Provo, UT 84606
  • Phone: (801) 377-6396
  • Ratings: 4.2 (582 reviews) Very good Eco-certified
  • Website : Hampton Inn Provo
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual lodging with free hot breakfast, parking & Wi-Fi, plus an exercise room & an indoor pool.

About this hotel

This relaxed, modern hotel is 3.5 miles from Brigham Young University and 7 miles from Provo Canyon.Unassuming rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers.Free perks consist of parking, hot breakfast and weekday breakfast bags to go. Other amenities include an exercise room, an indoor pool and a whirlpool, as well as a meeting room and a business center.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • The unassuming rooms have TVs
  • 7 min drive to the Provo City Center Temple
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Stephen Andert

All the usual amenities of a Hampton Inn My room had fridge, microwave, desk and couchThe pool and hot tub looked great, but I didn’t have my bathing suit so I didn’t use them

The staff were outstanding, going above and beyond with a couple special requests I had

Kade Pedersen

Completely incompetent We came in expecting to stay one night but that night we decided we would need another night At 8:30am I went down and asked them if I could extend one night

The girl at the desk said their system was down so they couldn’t do anything but the man next to her said it wouldn’t be a problem and asked for my room number and said they would take care of itFast forward to 1:40pm I come back and am told they can’t extend my stay, that they’re full Their general manager Brian tells me sorry they have a big group coming in taking all the rooms (Sounds like something they would have known about and let me know when I first asked to extend my stay)So I ask what time they need me out by and they say they can extend it to 2pm (giving me 20 minutes to pack up my wife and three kids)Before I left I asked when their system came back online which they told me was around 10:45am So I asked why they didn’t let me know during the two and half hours after their system was back and was told “we didn’t know what room you were in” when I told them they asked me for it l when I wanted to extend, I just got smilesSo if Brian’s boss Darcy is reading this just know these are the brilliant people working for you

8. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

9. Courtyard by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this relaxed hotel is a mile both from Ashton Gardens and from the Museum of Ancient Life at Thanksgiving Point.Laid-back, airy rooms offer free Wi-Fi, desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some feature pull-out sofas. Suites add separate living areas.Parking is complimentary. Other amenities include a lobby lounge, a cafe and a casual bar/restaurant, as well as a courtyard with a fire pit. There’s also an indoor pool, a hot tub and an exercise room, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 12 min walk to nearest train station
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jaimee Martinez (Turning_threads)

I really love staying here, beautiful rooms, mini fridge and microwave are always a plus as well I always get the best night of rest here, for a couple reason For one the beds are amazing and comfortable

For two the rooms are nice and quiet The only complaint I have is the digital key So many timed I was standing at the door trying the digital key 10-15 times before it works work, so frustrating

Brittany Skelly

Staff was super kind and attentive in all areas (front desk/café/room service) Rooms were very cozy and the view of the mountains was a treat The gym and pool were totally empty on the weekdays since the guests were mostly a working/business crowd

That’s an added bonus if you want to just hang out and relax on a Monday 🙂

Melissa Burns Mugisha

We stayed here recently, over February 12th-14th in a room with one king bed When we arrived at the hotel, we were greeted by a man who was automatically suspicious of us We’re not sure why, but because of that, he was very rude and curt with us

Thankfully the customer support lady was much nicer The room was nice, but the bathroom didn’t have conditioner or lotion provided, which we chose not to say anything about because we didn’t want to deal with the rude check-in assistant again and were only staying for 2 nights We decided to go to the pool which was completely empty the entire weekend we were there As soon as we entered, it was obvious to us why The whole pool and hot tub area smelled strongly like sewage I reported it immediately on the first day but it didn’t get taken care of before we left, even though I’m almost certain it was a health hazard The day we left, the check-out time was at 12:00pm At around 10:30am, the housekeeping staff knocked on our door, waking us up, despite the do not disturb sign on our door and the required check-out time being later Overall, it’s not worth the price and I would never stay here again Marriot usually does such a good job, but the hotel does not live up to its rating

10. Residence Inn by Marriott Provo South University (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from the downtown area, 3 miles from Brigham Young University Museum of Art and 2 miles from Provo Pioneer Village.The casual 1- and 2-bedroom suites provide kitchens, living rooms and dining areas, in addition to flat-screen TVs and complimentary Wi-Fi.Hot breakfast and parking are free. Other amenities consist of an indoor pool, a fitness room and an outdoor BBQ area.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests mentioned pools 14 times
  • Guests praised the breakfast

Feedback From Real Customers

Laurie Stringham

The rooms are beautiful and have a full kitchen I love the unique layout and was thrilled with the service and the friendliness of the staff The place of just off the freeway in Provo

It is a great Provo location, if that is your destination A bit far from the airport though The need was comfortable and I slept well, which is more then I can say for most places I have stayed at Definitely worth the price and drive

Katherine banker

Beautiful stay Big friendly entrance Cheerful staff

Rooms are clean, large with everything you would need traveling Guest laundry was clean and equipped with top of the line units Very impressed $4 to wash a load of clothes Thank youBreakfast was wonderful Pleasant surroundings, staff Incredibly professional Good selection Location is perfect, close to any commercial business you desired Great stay Thank you

Heather Drake

The hotel looks great which is why I give it two stars instead of one I booked this place based off of reviews and proximity to I15, but should’ve gone with one of our trusted usual spots After finding dirty underwear in the pullout sofa and reporting it, the staff seemed very lax about it

Then the bedding was covered in hairs and crumbs… I absolutely would not recommend

11. Residence Inn by Marriott Provo North (3-star hotel)

About this hotel

Set 2 miles from Brigham Young University, this modern all-suite hotel is 14 miles from skiing at Sundance Mountain Resort and 6 miles from Provo Airport.Bright, contemporary rooms ranging from studios to 2-bedroom suites offer free Wi-Fi, kitchenettes and flat-screen TVs. Suites add separate living areas and additional TVs.Freebies include hot breakfast, an area shuttle, grocery delivery service and regular evening socials with snacks. Other amenities include an indoor pool, a gym and outdoor space with BBQs. There’s a 24/7 business center. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • The rooms have kitchenettes
  • Walking distance to Brigham Young University Museum of Peoples and Cultures and Brigham Young University Museum of Peoples and Cultures
  • Guests liked the service
  • Guests mentioned hot tubs 10 times
  • Guests mentioned “Housekeeping” 11 times

Feedback From Real Customers

John

Stayed here for seven days and had an excellent experience The view of the mountains is amazing The hotel itself is a bit dated so don’t expect granite countertops and modern light fixtures but it was very clean, had most of what I needed to cook and the staff were friendly and helpful (front desk, shuttle drivers and cleaners)

The price was very reasonable for a room that includes a living area and a kitchenette, highly recommend!

::

The staff is amazing Thank you Marriott staff at North Provo Residence Inn I appreciate the hospitality, friendliness, and service provided during my stay

The location is great and was centrally located to where I needed to travel to every dayI was not satisfied with the room conditions of the property for a Marriott compared to other Residence Inns The details matter a lot and this property needs to make improvements

Timothy Te

The hotel here is pretty dated but how clean and how friendly the folks working here makes up forIt The elevators have an odd smell to it and some of the pots, pans and utensils will need replacing soon For those traveling through and need a place to stay, this is a good hotel to stay at

There is no charge for parking at this location I do not know if free breakfast at this location but from my stays at other residence inn locations they usually do offer free breakfast

12. Fairfield Inn by Marriott Provo (3-star hotel)

About this hotel

An 8-minute walk from Provo Towne Centre Mall, this casual hotel off I-15 is 3 miles from both Brigham Young University and Seven Peaks Water Park.The warm, unassuming rooms offer free Wi-Fi, smart TVs and iPod docks, plus microwaves, coffeemakers and minifridges. Suites add separate living areas with pull-out sofas.There’s complimentary parking and hot breakfast, as well as an indoor pool, a hot tub and a gym. Other amenities include a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Provo City Center Temple
  • Guests liked the friendly service
  • Guests mentioned hot tubs 11 times
  • Guests praised the indoor pool

Feedback From Real Customers

Becky Mckinney

Edited review after second stay:Stay 1 (4 stars): Front desk people were super friendly and responsive Room was good not great It was mostly clean but needed renovation (holes in carpet, stains on walls, holes in curtains, etc)…basically it felt used

they did not clean the room between nights but told us if we needed something to just ask We did ask and it was provided There was a decent sized fridge, microwave and sink for the kitchenette area The windows fogged (probably old) AC/heater worked perfectly though kinda loudGreat location and easy to get to In-door pool and hot tub Workout room was nice with good equipment and there was guest laundry on the second floor The breakfast had decent options, even a few hot itemsHad the room not needed repairs I would have given it 5 stars I would stay here againStay 2: (2 stars) we returned 1 week later…disappointed this time Front desk still very nice This room was clean but in need of repairs When we tried to eat lunch the in the lobby with some of friends (in the eating area) the front office was surprised and said the area was closed Closed? Why offer a lobby eating area if we can’t use it? This was 11:30 am and housekeeping started to mop where we were standing while we were standing there with our friends There was no maid service for the rooms and when I asked for extra towels they were not provided 3 nights, 1 small shampoo, 1 small lotion, 3 towels for 4 people, shower would get warmish, Limited late check out, limited early check in and the list goes onNot that it matters, but we are titanium elite…which means we have spent a lot of time and money in this hotel family Very disappointed in this stay If management cannot provide the service they used to be able to provide, then decrease the cost of stay Paying the same for less seems unfair Please treat your paying guests with respectHad the front desk people not been kind and the location not been so good, this would have been a 1 star experience

pizzaguy j

Great location Clean, comfortable room Amazing breakfast

Great pool and hot tubThe one nock I had was that the bathroom sink wouldn’t drain It’s like the plug wasn’t attached to the stopper rod you pull up on that us supposed to plug and unplug the stopper But I was able to wedge the little soap dish under the plug so the sink would drain I left it like that so hopefully maintenance/housekeeping will see the problem

Nicholas Madison

Everything was just right The lobby had a warm atmosphere with plenty of seating and the parking lot was well litThe most common problems I encounter with any hotel are mold due to air conditioner problems/cleanliness, soiled linens, and beds that are caved in

I had no problems with this room, however, other than there was no shampoo but that’s no biggie!I slept wonderfully and I would highly recommend this hotel

13. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

14. Provo Marriott Hotel & Conference Center (3-star hotel)

About this hotel

Overlooking the Wasatch Mountains, this polished conference hotel is 2 miles from both Interstate 15 and Brigham Young University, and a 3-minute walk from Utah Valley Convention Center.The straightforward rooms have free limited Wi-Fi, cable TV and coffeemakers; some feature mountain views. Upgraded rooms have microwaves and minifridges, while club-level accommodations offer access to a lounge with complimentary breakfast and snacks. Suites add separate living areas.Parking is free. Amenities include a sleek restaurant, a gym, indoor/outdoor pools and more than 20 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min walk to the Provo City Center Temple
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 63 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jon H

This is a pretty nice hotel located right in the middle of downtown Provo I stayed here for a conference in the convention center right across the street The location made it easy to get back and forth to/from the conference

The staff is very friendly and the rooms were pretty clean I had a lot of space in my room which had two beds and a large couch The room also had a small kitchenette with a mini fridge, a microwave, and a sink The beds and pillows were pretty comfortable I was fortunate to have a room at the end of the hallway in the top floor in the south tower of the hotel which was nice and quiet and offered some decent views outside There was a nice little terrace down on the second floor where you could walk out and enjoy the weather

Jerry Kokesh

Excellent hotel in downtown Provo; modern large rooms Mountain view rooms make it easy to forget that you are in a metropolitan area Pretty standard but nice Marriott breakfast buffet

Really nice lobby area with lots of nice seating areas for a chat or just to relax a bit Free indoor parking a big plus Not a surprise but courteous, helpful staff Highly recommended!

Jennifer Jensen

Stayed overnight while attending a conference here Room was very nice The bed was more comfortable than other places I’ve stayed

Great air conditioning, good wifi, free parking, very clean All the staff we interacted with were very polite and helpfulThe only drawback to the stay was that breakfast was very expensive They have an on-site Cafe, but the prices were quite a bit higher than I felt was reasonable $11 for a small bowl of oatmeal and slice of toast Service was on the slow side, too We finally went to pay at the register because we couldn’t wait any longer for the checkThe conference rooms were nice, but the presenters did have several issues with the microphones The staff were quick to help, but issues cropped up both days

15. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 10 min walk to nearest train station
  • Guests liked the friendly service
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Holding

This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider

The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night

Jordon Hofman

You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept

The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!

Casey Swain

Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off

There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!

16. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

17. Microtel Inn & Suites by Wyndham Springville/Provo (2-star hotel)

About this hotel

Off I-15, this no-frills hotel adjacent to an office building is 3 miles from the Springville Museum of Art and 26 miles from Timpanogos Cave.Low-key rooms feature free Wi-Fi and flat-screens, as well as tea and coffeemaking facilities. Some include microwaves and minifridges. Upgraded rooms add sofabeds and wet bars.Breakfast and parking are complimentary. Other amenities include an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the Springville Museum of Art
  • Guests praised the friendly service
  • Guests mentioned refrigerators 11 times
  • Guests mentioned pools 20 times

Feedback From Real Customers

Shay K

To start, the customer service was really good They were friendly and allowed us flexibility about canceling our second nightThe reason I only gave it two stars is because the amenities and breakfast as well as the room were all very simplistic

The room was small and a bit cramped The breakfast was very basic The pool was basically a large hot tub (had a capacity of 7 persons) Since those were the most important things to us with three small kids, we decided to switch hotels to a Best Western which we enjoyed much more for the same price

Tam Barlow

The room was quaint and very clean The service was very kind and respectful I gave it only 3 stars because the breakfast options were deplorable

The sausage is ALL grease I dont think its sausage The eggs They arent eggs and there was some kind of processed cheese melted in it Still not sure if the coffee was coffee I would stay there again but will find somewhere else to eat

Krista U.

Room is extremely small No room to walk and be in here comfortably Especially with 2 adults and 2 kids Beds are hard and stiff

Many of the lights didn’t work in our room, and the fridge wobbled back and forth like it was uneven or missing a leg Breakfast tasted horrible We all tried different things and couldn’t stomach any of it My kids wouldn’t even drink the apple juice it was so bad The only thing that even tasted remotely decent was the hand pumped yogurt in the giant soap dispenser Yes,that’s exactly what it seemed like We had planned to stay here multiple days and after seeing the room tried to cancel They wouldn’t refund the first night, so we stayed even though we knew it was going to be a rough night

18. SpringHill Suites by Marriott Provo (3-star hotel)

About this hotel

This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 11 min walk to the BYU Museum of Paleontology
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Serina S

Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly

The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark

Trisha Kaiser

Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her

When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards

Ron Johnston

Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot

Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties

19. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (532 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

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