hotel for couple

17 Best 5 star hotels in Lakeside, FL (2022)

5 star hotels in Lakeside, FL

1. Homewood Suites by Hilton Jacksonville Deerwood Park (3-star hotel)

About this hotel

This relaxed all-suite hotel is 5 miles from Interstate 295, 8 miles from Downtown Jacksonville and 12 miles from Jacksonville Beach.Straightforward, bright studios feature living areas and kitchens, as well as free Wi-Fi, flat-screen TVs and pull-out sofas. Casual 1- and 2-bedroom suites add separate living rooms.Hot breakfast and weekday evening socials are complimentary, as is parking. Other amenities include a bar, a 24-hour convenience store, and a covered patio with a fire pit and BBQ grills. There’s also a heated outdoor pool, a hot tub and a gym, plus coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes
  • 10 min drive to Dog Wood Park of Jacksonville
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests liked the hot tub, mentioned 10 times in reviews
  • Guests praised the bar

Feedback From Real Customers

Jon Clark

Rooms and staff were good Keep in mind a few things Some rooms don’t have closets

Breakfast is a meat, eggs, and muffins/yogurt/grits Juices were very water downed Missing a few amenities in the room like tissues (had empty boxes in one room but full ones in another) and pillows for pull out couch Staff is very friendly and helpful Location is nice too I would come back here again

Nat C

Does not even deserve a rating Asked for handicapped accessible room, booked weeks ago Was give room I can’t even get into the shower

Front desk was horrible and no help Her excuse was she was out all week and just came back today! What does that have to do with my room being given to someone elsethen was told they had plumbing issues and some rooms not available IIt SMELLS horrible in the halls and the rooms Dirty stained walls and broken furniture OVER PRICES Not worth the money Holiday Inn Express would be better

Cheri Cobb

Nice location and the breakfast was decent (minus the expired milk) Once we entered the room we noticed lots of hair on the bathroom floor as if the bathroom was halfway cleaned or rushed I asked the front desk lady to have it cleaned while we stepped out, but of course, it was not done

As soon as we got off the elevator there was trash piled up in the hallway which had the elevators stink (see pic) The pool also closed very early, very strange very inconvenient There was also a mirror behind the door in the main room Yes a glass mirror right behind the metal door handle I was not a huge fan of this property

2. Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard (3-star hotel)

About this hotel

Off I-95, in an area with hotels and eateries, this casual hotel is 10 miles from EverBank Field, home of the Jacksonville Jaguars, and 15 miles from Jacksonville Beach.Relaxed rooms offer free Wi-Fi, desks with ergonomic chairs, and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast and parking. There’s also an outdoor pool, a hot tub and an exercise room, in addition to a business center and meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • 7 min drive to Dog Wood Park of Jacksonville
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and free weights
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ana H

The rooms were very clean, the employees were very nice and helpful but we stayed there 2 weeks and in the last weekend there were a bunch of teenagers running, yelling, slamming doors over and over and over again and playing basketball until almost 1 am I called the front desk around 11 pm and asked the gentleman that answered the phone to please go upstairs ro the third floor to hear all the yelling and basketball playing and put an end to it because my sister and I had to get up early to be at the hospital for training at 7 am Well we waited and waited for the man at the front desk to go upstairs or call them but he literally did nothing and the noise finally stopped a little past 1 am

So the next morning when we were leaving looking like zombies I stopped to tell the lady at the front desk and she already knew what I was going to say and she said “I did hear what happened, but don’t worry they’re all gone” So I said that if it happened again to move us to another floor because we were there to sleep But the rest of the time before that weekend everything was perfect

3. Embassy Suites by Hilton Jacksonville Baymeadows (2-star hotel)

About this hotel

Just off the I-95, this low-key, all-suite hotel is 10.4 miles from downtown Jacksonville.Functional suites offer separate living spaces with 37-inch flat-screen TVs and pull-out sofas, as well as wet bars with minifridges and microwaves. WiFi is available for a fee. Some suites have balconies.Free perks include continental breakfast and an evening reception with drinks and snacks. There’s also an indoor pool, an exercise room, a business center and free parking.

Things You Need to Know

  • 10 min drive to Dog Wood Park of Jacksonville
  • Some guests complained about the air conditioning
  • Guests mentioned the bathrooms are unclean
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 63 times
  • Guests liked the fitness center, which has free weights

Feedback From Real Customers

Ace Roberts

Absolutely enjoyed my stay The hotel staff was extremely friendly My family really enjoyed Joshua in the hotel restaurant

He was extremely friendly and polite He is the reason we ate at the hotel for dinner both nights of our stay The room was great We had no issue The only downfall was the pool was extremely cold Our daughter is a water baby so that was a bummer for us

Debbie Aubrey

This hotel is close to the Hwy,which on one hand is good, but it as also means the noise level is higher The room itself was nice just as advertised on the website

It was also nice to be able to have a hot complementary breakfast again( Post Covid) The staff were nice I did see staff wiping down door handles, tables, lamp lights All staff wore masks You do have to ask for house cleaning if staying longer than one day

Stacey Deal

This hotel is one of our favorite Hilton brand hotels and we love staying there! The only thing this hotel does different than the rest of the other Hilton hotels, is you cannot go to the pool whenever you want! You have to make a reservation! I know that the pool is indoors, but again other Hilton hotels in the area with an indoor pool do not require a reservation! The hot tub was not hot! It was just as cool as the pool! Other than those two things, it was great! Breakfast is fantastic and the omelets are delicious!

4. Best Western Premier Jacksonville Hotel (3-star hotel)

About this hotel

Off I-95, this relaxed hotel is 8 miles from the shops and attractions at the Jacksonville Landing and 10 miles from EverBank Field.The conservative, warm rooms and suites come with free Wi-Fi, flat-screen TVs and microwaves, along with minifridges and coffeemakers. Suites add living rooms with pull-out sofas.Free perks include parking and an area shuttle. There’s also an outdoor pool, a 24-hour fitness center, and a casual American restaurant and a bar. There are 4 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 11 min drive to the Treaty Oak
  • Some guests complained about the air conditioning but others praised the beds
  • Guests liked the professional service
  • Guests praised the casual restaurant
  • Guests mentioned “Bag” 20 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Laura Praksti

The staff upon check in and in passing were very pleasant The gentleman checking us in was awesome and hilarious Was great talking to him

Cheered us up after a long day of travel The day and evening staff always gave a passing “hello” and would ask if everyone was going well or if we needed anythingThe ONLY reason I almost took 1 star off was due to the state of the tub It was pretty beat up I assume they are renovating, because the room, beds, TV and counters were ultra updated/in perfect condition The beds were probably the most comfortable I’ve EVER stayed in I usually don’t sleep well when traveling, but these beds changed that So I recommend overlooking the tub if you get that room (it was still perfectly functional) and just enjoy the remainder of your time By the time I was out of the tub, I forgot all about itBecause the hospitality, beds and rest of the room was perfect I don’t feel the need to knock stars off

Mimi Jones

This hotel was definitely amazing! And I love how the rooms match the pictures that they advertise online to a perfection! They were super clean no dust anywhere except for the AC vents, it was very dusty there so maybe they could clean the vents out or change the filters a bit more consistently (we ended catching colds because of this)Other than that our stay here was amazing and our housekeeper Kenneth was awesome and very attentive to us! He deserves a raise!

Courtney Cox

Overall, the hotel is fine You can tell it was once a really fabulous place but it is in need of a lot of TLC The rooms are pretty spacious, but housekeeping was not great

The rooms have hard floors with lighting around the perimeter of the bed, and as soon as the light turned on, there was trash and debris all over the floor, not to mention the 2 insects I had to kill in the roomthere is currently no on site restaurant or bar which was disappointing as it was one of the main reasons I booked (the direct website does mention that these amenities are closed, but 3rd party sites do not) The pool was nice and warm and very clean When I mentioned the cleanliness issues to the desk manager, I was offered some Best Western Points which is ok, but given what I paid for the room, I certainly expected just a higher overall standard All in all, if the price was right, I would consider staying again, but only if I inspected the room before agreeing to stay

5. Hampton Inn & Suites Middleburg (2-star hotel)

About this hotel

Set across from a medical center, this straightforward hotel is less than a mile from access to the First Coast Expressway, 8 miles from Doctors Lake Park and 15 miles from the Clay County Fairgrounds.The casual, airy rooms feature Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemaking facilities. Upgraded rooms add living areas with sofabeds and wet bars.Amenities consist of an outdoor pool and a fitness center. Breakfast and parking are available.

Things You Need to Know

  • 8 min drive to Foxmeadow Recreational Park
  • Guests praised the service
  • Guests mentioned beds 16 times

Feedback From Real Customers

David Kerr

It was a great delight to discover upon returning to this area after some time away, that this hotel had been built It is easily assessable, close to other businesses When I arrived I was joyfully greeted in a very cleanly hotel

My room was lovely and welcoming as well Checking in, checking out, getting all the things in between for a frequent traveler to make life easier made this a definite return destination for my future business and personal travels in the area!! Thanks so much!

Ashley Garris

The room was very clean and everything looked exactly like on the website We had 2 queen beds with nice big TV, refrigerator and microwave Breakfast was very good

Husband and I were shocked it was so organized and tasted very good I had cranberry juice, omelette, bacon, home fries and husband had muffin added to his 10/10 whole hotel stay experience Will be back

Tai Yosheda

Really find our stays here relaxing We visit family here and really do like the kicked back, relaxing townThe beds are comfortable, room clean, friendly staff, nice workout area with a nice selection of free weight dumbells, a clean pool and a very decent in house complimentary breakfast

For our needs at this location, we can’t ask for anymore

6. Hilton Garden Inn Jacksonville Orange Park (3-star hotel)

About this hotel

Less than 15 miles from downtown Jacksonville, this modern hotel is under 6 miles from Naval Air Station Jacksonville and 8 miles from Eagle Harbor Golf Course.All rooms offer flat-screen TVs with premium cable channels, free WiFi, minifridges and microwaves, along with contemporary decor and custom-designed beds. Rooms with whirlpool tubs are available.There’s an on-site American restaurant offering a cooked-to-order breakfast (fee), a lounge and a 24/7 pantry. There’s also a heated outdoor pool, whirlpool and fitness center. Other amenities include meeting rooms and a business center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 9 min drive to Tillie K. Fowler Regional Park
  • Some guests complained about the kitchenettes but others praised the beds
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 20 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

J R

I had an issue with checkin, but Roz and Kristin were so helpful! Big kudos to Roz for dealing with “Juan” After checking in inspected room and found several hairs in shower, by toilet and under the sheets! So, I wiped everything down We had breakfast included in room price

Breakfast was good First morning we had pancakes, the second morning we had french toast If you include breakfast with your room, make sure you say everything you want, including drinks it’s made to order off list they provide or you can pay 899 for continental or buy meals from list most started at $1050it was a last minute stay to celebrate wedding anniversary so we stayed in room 😊 😉 except to get foodwe asked lady for late check out she let us have a extra 30 minutes 😒 even as Hilton Honors members The location is close to gas station and different food options Complaint about location I wish they would open up gate to road at the back of the hotel so you don’t have to fight 4 lanes to get in u turn lane We would definitely stay again, though

Christian Baez

The employees here are the best I rented a hotel room for my mom’s birthday and they did everything to make sure it was amazing They upgraded our suite free of charge, gave me a free drink voucher, and a breakfast on them for my mom

They even let us borrow some tape and scissors to decorate the room Would absolutely go back! Thank you Madeline!

e6bnfo

Front desk staff was great Lack of housekeeping is somewhat understandable, but the room had a bit of a sewage smell The benefit of staying here as a Diamond guest is limited to the $10 day credit that doesn’t cover the cost of breakfast

Stayed here pre-pandemic when breakfast buffet was included and great Now it’s a nickel and dime affair with bottles of $2 OJ and plastic utensils in protective packaging So for the same price might as well stay at the Hampton Inn and not get gouged

7. Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point (2-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 7 miles from Jacksonville Equestrian Center, and 11 miles from mini-golf, laser tag and go-karts at Adventure Landing.Relaxed rooms offer free Wi-Fi, desks and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas.Hot breakfast and parking are complimentary. There’s a 24/7 convenience store and a business center, plus a fitness room, an indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Camp Milton
  • Guests praised the friendly service
  • Guests mentioned hot tubs 11 times
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Sheryl Carson

Called to book at Fairfield Inn at Airport, got to hotel at 10:00 PM, only to find that reservations were made at this hotel even though reservation said airportDesk manager at this hotel was very friendly, but we ended up in a room that has a broken AC unit It works, but is so loud that we can’t hear the TV

It clicks and bangs constantly and kept us up all night My husband went down to front desk and asked if something could be done He was told that maintenance doesn’t work on the weekends I feel like we should have been offered a different roomWe are very dissapointed Not a good Marriott experience at all We are supposed to stay another night, but will be checking out early if we can find somewhere else to stay

Troy Coffman

Everything was great other than my check in I waited at the front desk for several minutes I could hear people in the back office laughing and joking

I said “Hello?” twice with no response Finally another lady that worked there came and asked if I’d been helped She had to yell twice to the people in the back office before she could get their attention Finally four girls came out of the back laughing and eating food I thought it was very unprofessional

8. Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel (2-star hotel)

About this hotel

This modern lodging is next to the I-10, an 11-minute drive from the Boeing Corporation and 13.5 miles from Downtown Jacksonville.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and whirlpool tubs. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult.Amenities include a free breakfast bar and an outdoor pool and fitness center, as well as a business center and plenty of on-site parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 9 min drive to Camp Milton
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills

Feedback From Real Customers

Elyse Scott

I stayed here from March 8-11 This is not my usual hotel My usual hotel, another holiday inn express, inflated its prices for spring break

This hotel was cheaper and was the same kind I come to Jacksonville only to visit the Mayo Clinic I am a 33-year-old woman who is on oxygen and am up for a lung transplant So, I am back and forth from Tallahassee, where I live, to Jacksonville frequently because of thatThe 3-night stay ended in an infestation of BED BUGS!!! Both me and my companion had bites all over our arms and I inadvertently brought them home with me The manager did a couple of things for us like change us to a new room and gave us a few alcohol swabs for our arms but for the whole ordeal I only got $5600 taken of my bill so I still had to pay over $300 for a complete infestation of bed bugs I think I should have gotten a free ride out of that……………Not only the bed bug situation but also when I first arrived something occurred when we were checking in that caused me to give the manager, who was taking care of me the side eye Very questionable service I was given upon arrival which rubbed me the wrong wayI will not be back to this hotel ever As a warning for whoever stays at this hotel from now on, the room numbers that we stayed in and were changed to are 515 and 516 So, if I were you, if you are booked into one of those rooms do yourself a favor and ask to be switched because 515 was the original room we were given with the bed bugs and we were changed to 516 I am quite sure if I brought them home with me, they were transferred to the second room Good luck to anyone who stays at this hotel You are going to need it!

Christine Greco

Got there and the lady upfront held a room for me and my handicap sister I told her I would be back to go get r belongings and when we got back she sold it She did find us a room but it was very hot, refrigerator didn’t work but she told us

She gave us a discount military service and for the way the room was Well, my step-dad paid on his credit card and he found out that they charged him 10089 dollars and she gave it to us for 10065 dollars! Called them and Megan was suppose to credit it back to his account and never did! So disappointing

9. Hilton Garden Inn Jacksonville Downtown Southbank (3-star hotel)

About this hotel

Off Interstate 95, this relaxed hotel is a 4-minute walk from the Kings Avenue skyway train station with links to downtown Jacksonville, and a 16-minute walk from the Southbank Riverwalk.Airy, modern rooms include free WiFi and flat-screen TVs with premium cable channels, plus microwaves, minifridges and coffeemakers. Suites add living rooms and sofabeds.Amenities include an on-site American grill restaurant, a bar and a 24-hour convenience store, plus a business center and meeting space. Other perks include a fitness center, a heated outdoor pool and a hot tub. Parking is available for a fee.

Things You Need to Know

  • Walking distance to the Treaty Oak and Southbank Riverwalk
  • 5 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Brianna Canadine

I love the location Quiet and easily walkable to several bars and restaurants The staff was SO nice and welcoming

They were possibly the kindest and sweetest hotel staff I’ve ever met I had two separate reservations which needed to be combined and they did so seamlessly They explained the parking, amenities, charges thoroughly We requested a few items sent to the room and they showed up immediately Would definitely stay again

Greg Withers

Booked my room from Hotel tonight! $219 supposed to be a suit! Turned out to be one room two beds! Took 15 minutes to get help when I first came in! Lady explained to me the pet fee was $125 but on Hotels Tonight it said $50! Then explain its $15 for parking Hotel tonight said $999! Plus additional $40 hold on your card! This really set a tone for my families vacation! My last time staying here not worth it

Daniel Pooser

I have to say I was very disappointed during my stay considering the condition of the hotel I understand that things happen beyond the hotel’s control, but guest should be notified at time of booking that the place is under some kind of construction and services which we come to depend on (Ie

breakfast) are not available I understand they were sending guests next door, but we both know the breakfast there is nothing compared to what is offered at HGIThe missing ceilings near the elevator, wires hanging out that wall, the stained flooring throughout the hotel, and not having bath rags in my room was just to name a few things I was shocked to discover As a Diamond Member, I choose this brand of hotels because of the comfort in knowing that I am going to get a level of service that I have come to love and appreciate You can’t charge rates based on what the hotel once was, but need to reflect what current conditions are Sadly, this was a step up from a Motel 6 and I don’t say that lightly I was here attending a family emergency and recommended this hotel to all my family who also stayed here, and frankly I was embarrassedThe highlight of the stay was the wonderful staff at the front desk Despite working in conditions like this, they were very upbeat and charismatic That is the one thing that I can say has stayed true to what has always been when I come here I have to say, this will probably be the last stay at this location

10. Courtyard by Marriott Jacksonville Butler Boulevard (3-star hotel)

About this hotel

Off I-95, this straightforward hotel is 6.6 miles from the Museum of Science and History.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor patio. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include a seasonal outdoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to Dog Wood Park of Jacksonville
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned microwaves 11 times
  • The fitness center has free weights and elliptical machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Miatta Kinlaw

All the staff was great, but everyone that worked front desk Friday thru Monday Grand Session days were AWESOME! My car messed up soon as I got there and the staff was very understanding and caring The front desk staff really made the stay a good one The room was very nice and the A/C and Heat worked great, so did my refrigerator some people didn’t realize they had one because its kind of hide in the desk

I cant think of nothing bad to say, even me adding a extra day wasn’t a problem I was without a car but didn’t realize how many restaurants were so close by, until I left Will stay again!

Schivette Hill

The front desk staff Sam was the best He was so flexible, accommodating and friendly He assisted me with several things I needed

The room was clean and nice The only issue I have was the fridge wasn’t plugged up and I left my food in thinking it was on so I was sick The other issue with the fridge is that it’s on a timer One button will keep food cold for two hours The second button will keep food cold for 8 hrs It auto shut off after these times Other than this issue, the hotel is nice and in a good area for restaurants

benjamin plazek

Generally I din’t have good experiences with Marriott but this is one of the best I have stayed in Super easy check in and friendly, welcoming staff Building and room were modern and in good condition

Super clean room and bed was so comfortable! No free breakfast but Hotel is in a great area close to lots of restaurants and shopping Would definitely stay here again

11. Marriott Jacksonville Downtown (4-star hotel)

About this hotel

This upscale hotel near the St. John’s River is a 2-minute walk from the Times-Union Center for the Performing Arts and a 6-minute walk from Jacksonville Landing shopping center.The posh rooms feature free Wi-Fi, flat-screen TVs and desks, as well as 24/7 room service. Some rooms have city or river views, while suites add living and dining areas. Room service is available.Amenities include a modern bistro, a casual bar and a cafe. There’s also an outdoor pool, a fitness room, a business center and 15 meeting rooms (including a ballroom). Pets are accepted for a fee.

Things You Need to Know

  • Walking distance to the Jacksonville Landing and Hemming Park
  • Guests praised the service, which has a concierge
  • Some guests complained about the kitchenettes and others disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “brunch” 20 times
  • Guests praised the lobby
  • Guests liked the views
  • Guests praised the nightlife

Feedback From Real Customers

chooks

The valet employees are very accommodating and friendly The property is clean and the restaurant on site has good food The rooms are spacious and the beds are comfortable

The property has every amenity you would expect The rooftop pool is nice and spacious There’s a nice grand piano on the second floor for guests to play which is nice but only two chairs by it if people want to sit and enjoy the musicThat being said the rooms are EXTREMELY dated The wallpaper was peeling off the wall, the bathroom door was peeling apart and random mechanical parts were falling off the wall/ceiling The shower is something out of the 70s I venture to not even call it “lighting” in the room but rather simply a lamp You basically get dressed in the dark 24/7 The staff aren’t exactly nice — nor rude Common seating is absent There’s about 4 chairs in the lobby which are always taken and there’s a large space by the restaurant but no common chairs outsideOverall the location is convenient and I would stay at the hotel again — just don’t show up with ‘Marriott’ expectations and you’ll enjoy it

Scott LaGraize

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a room They compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You’re welcome :)! This place is one of the highest rated in this area

I’ve been staying here for a very long time If you stay for a few nights you for sure won’t regret itNight Auditor, Nancy, provided the most pleasant and accommodating check-in experience for myself and guest! Our party enjoyed their stay here The only downside was with dinner, waitress was aware of our tabs and it still took a while to pay after we were through We did appreciate the accommodation for a large party and our time was enjoyable Thank you again, Nancy! I would most definitely have my guest stay here again!

Kayla Em

The location is good but there’s quite a lot of homeless people around There’s a restaurant inside the hotel if you don’t want to go out ! Lobby is nice and clean!The hotel is clean but could use a renovation They only provided one towel for each person so I had to ask for more for the following day

They only provided one tiny bottle of body wash (125 fl oz) for me and my husband I think they should check how many people stay in the room and for how many days There’s no power outlet to charge your cellphone next to the bed TV is placed on the side of the bed rather than at the end of the bed

12. Holiday Inn & Suites Orange Park – Wells Rd., an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 295, this casual hotel is 3 miles from Naval Air Station Jacksonville and 15 miles from Downtown Jacksonville.Colorful, unfussy rooms have free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living spaces with pull-out sofas, and some feature whirlpool tubs. Room service is available. Children stay at no cost with an adult.Parking is complimentary. There’s a casual restaurant/bar where kids age 11 and under eat at no charge. Other amenities include an outdoor pool, an exercise room and a business center. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the beds
  • 11 min drive to Tillie K. Fowler Regional Park
  • Guests praised the friendly service
  • Guests praised the breakfast
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Frank B

My wife Adult son and 9yr old grand daughter reserved a suite while visiting for my other son’s wedding After 2 nights of 4 night stay he housekeeping staff had not checked for room service They were reluctant to empty trash upon request, negligent in our request for room service

Upon direct contact requesting fresh towels Finally we resorted to contacting the front desk for action Holiday Inn is my first choice, the experience was by far the worse considering what I am used to I hope the next 2 nights are better

mike park

Was 5 star, friendly, helpful staff, great food, clean All was well until about to walk in the lobby and was told “there is video being recorded in the lobby, and will have to wait outside” Now I have years of photography experience, a couple of back drops or screens would have prevented background distractions

People could quietly make their way in respecting to keep noise level down Was the lobby the only place for this video, if so, another entry could have been far more appropriate to allow guests to enter This video filming turned 5 star review to 3, it was only a short wait for me Had it been longer, of course the star rating would be lower

sean thomas

I stayed there is week The hotel is amazing It was one of nicest hotels I’ve stayed at

Sadly, housekeeping knocks on your door an hour prior to checkout Lady said sorry Then another 15 minutes later, a different woman knocked on my door I felt this was rude, and lack of communication between front desk and housekeeping Checkout time was 11 I checked out at 1028 Lady at front desk didn’t seem to care when I brought it up to her

13. Tru by Hilton Jacksonville South Mandarin (2-star hotel)

About this hotel

Set in a business park off Interstate 295, this trendy hotel is 6 miles from The Avenues mall, 13 miles from downtown Jacksonville and 23 miles from Jacksonville Beach.The hip, colorful rooms provide Wi-Fi, flat-screen TVs and minifridges.Amenities include a gym, lobby workstations and a 24/7 convenience store, as well as an outdoor pool. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • 5 min drive to the Buckman Bridge
  • Guests praised the friendly service
  • Guests praised the lobby
  • The hotel has a game room
  • Guests praised the outdoor pool

Feedback From Real Customers

Shanna D.

This place was *phenomenal* Everything in the room was clean And let’s be honest, how often does that happen? The lobby was always active with other guests as well as the staff

The smoking areas, parking lot and surrounding grounds were very well lit, and I always felt safe This is *extremely* important for a solo female traveler Any time I had a question, the staff had an answer So helpful and kind I would definitely stay here again So many lovely little perks about the place I enjoyed my stayHeads up, for those of you sensitive to sound: the hotel is extremely close to a very busy highway, and if you’re not running your heating/air conditioning unit, then you WILL hear it It didn’t bother me a bit as I grew up with highway noise, but I thought it worth mentioning for anyone who could be bothered by it Don’t let this discourage you from staying here, though It was a great place

ALYSSA MEYER

We were there visiting family and it was probably the best hotel we’ve ever stayed at Very clean, love the modern but bright colors We really liked that room service isn’t constantly coming in to clean only when you ask for it

The room is a little small but we weren’t there much Breakfast was a good selection and fresh Staff was friendly every time we came in they would say hi My favorite is how they out your name on the tv when you go into your room Makes it feel more personal

Chris

Overall the quality of our stay was good The location is excellent because it was near everything we wanted to go get food or gas The traffic was not bad since it gets bad in the afternoon anyway when it is near the exit

The room was nice It has that clean and smell to it We were glad the sheets feels and smells clean, that means they charge the sheets The pillows were ok The cleanliness overall was good We like the fact that the air smells good and it didn’t smell stuffed up at all Most hotels have that smell when their old The breakfast isn’t too shabby Great amenities for sale if you need snacks Coffee is always free Parking is free anywhere in the property And overall the staff are friendly and courteous will probably stay again

14. Marriott Jacksonville (3-star hotel)

About this hotel

This standard hotel is 8 miles from downtown Jacksonville and 13.4 miles from the beach.The classic rooms have flat-screen TVs with premium cable channels, desks and coffeemakers. WiFi is available. Some rooms have access to a club lounge with free continental breakfast and evening appetizers. Suites add separate living areas and minifridges; some feature whirlpool tubs.There’s an American restaurant and a lobby bar, as well as both indoor and outdoor pools, and a fitness center. Parking is free, and other amenities include 16 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • Guests praised the showers
  • 4 min drive to Dog Wood Park of Jacksonville
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 29 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Christie White

Highly recommend this hotel

fantastic 2 night stay on our way to Orlando After long drive, shower was extremely relaxing; can’t remember the last time we slept in on or off the road!!! Quiet rooms – somehow intoxicating for naps also Very convenient to I-95 and other highways to beach and/or eateries Will definitely stay here again

Kyree R

This was the worst experience I had customer service wise at a Marriot At check-in Zachary provide 0 information regarding breakfast, until I went down to get toothpaste he was on his phone ear bud in! Handed me two slips of toothpaste (stingy, ended up just having to buy a tube) when I asked what time breakfast was he said “started at 7” at this point I am irritated – usually reps give the ENTIRE time breakfast is served

no mention of anything else I set my alarm only to find out I needed a voucher, when I went to grab one there is some elitist’s hierarchy where I was not allowed to have any despite I booked through Amazon which is business class Having to leave and grab my own breakfast was not only embarrassing in front of other guest but I was late to work due to unanticipated delay of no breakfast despite the agency telling me there was breakfast included

Alexis F.

This was a godsend after a hellish day breaking down on a road trip from Port Saint Lucie to Atlanta After two tows and a Lyft, made it here only to find out it was the wrong Marriott! She kindly cancelled our other reservation and got us a room We were about to order food at 10:30 pm since we hadn’t eaten

The room was clean; the service was wonderful! The only downside is like other Marriott’s, the breakfast buffet is $30/person We went without breakfast

15. Hyatt Regency Jacksonville Riverfront (4-star hotel)

About this hotel

On the banks of St. Johns River, this upscale hotel is 2 miles from both Cummer Museum of Art & Gardens and sporting events at EverBank Field.Modern rooms and suites include complimentary Wi-Fi, flat-screen TVs and work areas. Upgraded options have skyline views. Some have access to a private lounge offering perks such as breakfast and evening snacks. Suites feature kitchenettes, separate living areas and pull-out sofas.Amenities include a seafood restaurant, a steakhouse and a 24/7 cafe, as well as a rooftop pool and a hot tub. There’s also a 24-hour fitness center and 110,000 sq ft of meeting/exhibit space.

Things You Need to Know

  • Walking distance to the Main Street Bridge and the Jacksonville Landing
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the large rooms but some complained about the beds
  • Some guests complained about the showers
  • Guests liked the seafood restaurant
  • Guests mentioned “Ballroom” 28 times
  • Guests liked the breakfast
  • Guests liked the skyline views

Feedback From Real Customers

Barbara Rivett

Lovely hotel

clean, beds are comfortable, wanted to take the pillows home, nice gift shop, the Market store was convenient to grab a snack/drink We had a room with a great view of the river and bridges (so pretty at night!), and the rooftop pool was nice Only negatives were, I was surprised that we could hear other toilets flushing and showers running and the “complimentary” bottles of water in the room were only for “members” and otherwise $4 I figure for what the cost of an overnight stay costs, a bottle of water could be included no matter if you are a member or notAll in all, nice stay!

Samantha Ellyn

Loved it! One night stay, but arrival to departure we were wowed Easy to park and great signage, lovely front desk staff, so kind and welcoming, beautiful lobby/ atrium area and we had a clean, comfortable room with an incredible view of the city and the river! Truly though the staff are the diamonds of this property… Wonderful service at the lobby bar, lots of smiling faces and sincere and genuine interactions with everyone there and at the Market specifically We were just spending a stop over there this trip, but are already planning a return visit specifically to spend time in Jacksonville, Florida and will 100% stay again!!!

Mahina LāKai

Hyatt Regency Jacksonville is a great hotel stay The view was spectacular and the area was just right for the emotional state I was in need Perfect place for walking and jogging morning and afternoon with beautiful water and Sunrise and Sunset times

Amazing Our room had a wonderful view Sidewalks everywhere quiet and secure to do long walks around the Jacksonville River I found a very good restaurant outside from the hotel that made my favorites dinner in townThe hotel have a Market place store right on front of the elevators I did not like the quality of sandwiches available in the market store but they had other items “on the go” options I love the berries parfait and lattes, just convenient for a quick bite I love the pool ambience and the gym in the same floor turning to be a perfect convenience I LOVE the hotel and I miss very much the 3 days stay was more than enough to wish to go back asap in the near future 💛🌹

16. Four Points by Sheraton Jacksonville Baymeadows (3-star hotel)

About this hotel

On a bustling street with shops and eateries, this contemporary hotel is 9 miles from both downtown Jacksonville and the Museum of Contemporary Art Jacksonville.The warm, unfussy rooms have free Wi-Fi, plus flat-screen TVs, minifridges, and desks with ergonomic chairs.Parking is complimentary. Other amenities include a pub-style restaurant and a lobby lounge, as well as a 24/7 fitness center, and an outdoor pool with a sundeck. There’s also meeting space and a business center. A breakfast buffet is available for a fee.

Things You Need to Know

  • 10 min drive to Dog Wood Park of Jacksonville
  • Guests praised the service, which has a concierge
  • Guests praised the clean rooms but some complained about the beds
  • Guests mentioned lobbies 19 times
  • Guests praised the breakfast
  • The fitness center has free weights
  • Guests praised the lobby bar

Feedback From Real Customers

Robert Mcmillian

The attendant was friendly and on point The bar/restaurant area was nice but we didn’t eat or drink on this stay nor did we use the pool area but it looked nice as well as did the grounds The issues were the smell in the hallways, and the room was very dated

Our shower had been badly cracked (24″ or more) and a very sloppy silicone patch was applied The shower pan was also very weak and felt as if it were ready to fall through I can definitely see why the halls have a funky smell The mattress springs could be felt when getting in and out of bed and my wife’s back bothered her all day after sleeping on it I would pass this location and go to the one at Jax beach We loved our stay there a few months ago

josh

Would have given more stars but I want to be very clear about this

THE BEDS ARE HARD AS A ROCK Came into town for a couple days for a medical issues after sleeping on this bed we have decided to cancel our stay and head home In more pain then before we came If you want to sleep on a brick then this is the perfect placeEverything else was clean and fine

Matthew Buchanan

Pros:- Lobby and common areas maintained- Staff friendly- Breakfast was good valueCons:- Rooms and interior corridors were extremely dated and the room smelled strongly of a harsh cleaning chemical For $170 a night I expect more out of a Marriott property

17. Courtyard by Marriott Jacksonville Orange Park (3-star hotel)

About this hotel

This straightforward hotel is 2.4 miles from Clarke Park and 4.4 miles from the Jacksonville Naval Complex.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast, including Starbucks coffee. There’s also a business center with workstations and printers, and 5 meeting rooms. Other amenities include an outdoor pool and hot tub, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms
  • 12 min drive to Mandarin Museum and Historical Society
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 17 times
  • Guests mentioned lobbies 24 times
  • The fitness center has weight machines and treadmills
  • Guests liked the bar

Feedback From Real Customers

Brian McGoldrick

Breakfast not included For the price it really should be Bottled water was not complimentary and the water coming out of the tap smelled like sulfur

The first room I was given smelled like people had been boarding dogs there 3 of the 4 lights had bulbs that were burnt out and they said they didn’t have any replacements The phone in the room did not work Stayed in a different room the next night with a 1PM late checkout requested Housekeeping started knocking on the door at 11AM and kept waking me up I work nights so that’s an issue Happened the first night too And finally, they shut the water off the second morning so no shower, toilet or water available when I got up Some of my crew was informed, but I was not Poor communication by staff Overall terrible stay☹️

Christopher LevelleCombs

1 star hotel Let’s start with the dirty handicapped room Hair all over the walls of the shower, mildew on soap dispenser’s, and mold in the shower roof

The sink had stains of either toothpaste or shaving cream The sink was broken at one point/damaged and they plastered the stupid sink instead of replacing it Absolute disgusting! Moving into the formal area and bed there was pieces of plaster from the roof on the sofa The area was Re-plastered with cracks all in the overhead roof by the sofa The ac control was broken on the wall had to manually figure out how to start and keep ac on which was achieved by keeping the fan on and on the auto setting which eventually turned on 20 minutes later The room had a mildew smell with a hint of tobacco smoke When I needed to use the office area in lobby to print, the entire stay the printer was out of ink despite asking staff to replace Laundry services was down and broken Before choosing to stay here, it was important to me they serve breakfast before reporting for my job at 07:30 I was told over the phone that during the WEEKEND the bistro opened at 6am (that was was a lie) Overall, better deal to stay at the best western down the road The Courtyard Orange Park Marriott was absolute garbage! Also, took many pictures please just ask and I will share them Any military staring orders at NAS Jax please use caution I will be reporting this hotel to DTS/SATO or whomever I need to report to The DoD needs to drop this contact

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